The Fairmont Empress

Victoria, Canada
Neighborhood: Downtown

Virtuoso Amenities for your stay  

    For 2018:
  • Upgrade on arrival, subject to availability
  • Daily full breakfast, for up to two in room guests
  • $100 USD equivalent Resort or Hotel credit to be utilized during stay (not combinable, no cash value if not redeemed in full)
  • Early check-in/late check-out, subject to availability
  • Complimentary Wi-Fi
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PROPERTY SIZE: 465 rooms
ROOM STYLE: Classic
VIBE: Sophisticated
Adventure Landmarks Local Immersion

The Fairmont Empress

Neighborhood: Downtown
Address:
721 Government Street
Victoria, V8W 1W5
Canada
Nearest Airport:
Victoria International (YYJ)
16 mi / 25 km

Hotel Features

At the Hotel

Features

  • 24-hour Security
  • Air Conditioning
  • Banquet Facilities
  • Business Center
  • Club Floor
  • Conference Facilities
  • Internet Access
  • Lounge/Bar
  • Parking
  • Pet Friendly
  • Restaurant
  • Shopping

Services

  • Concierge Desk
  • House Safe
  • Laundry/Dry Cleaning/Pressing
  • Turndown Service
  • Wakeup Calls


Recreation
  • Fitness Center
  • Jacuzzi/Whirlpool
  • Pool
  • Sauna
  • Spa


In Your Room
  • Bathrobes
  • Complimentary Coffee/Tea
  • Complimentary Newspaper
  • Hair Dryer
  • Iron/Ironing Board
  • Safe
  • Slippers

About Us

Rising regally on the banks of Victoria, British Columbia's spectacular Inner Harbor, The Fairmont Empress showcases the spirit and energy of Vancouver Island in grand style. Lovingly restored to her turn-of-the-century beauty, The Fairmont Empress captures the grandeur and elegance of a bygone era, while her facilities and services meet the needs of today's traveler. Kitty corner to the province's government legislature buildings - and equally as beautiful - The Fairmont Empress is a distinction in itself as "The Castle on the Coast".

Guest Rooms

The Fairmont Empress features 464 luxuriously appointed guest rooms and suites, with magnificent views of the city, courtyard or spectacular Inner Harbor. With a selection of unique guest room sizes and categories to suit every taste, this landmark Fairmont property is a tribute to classic elegance. The beautifully renovated Fairmont Gold floor features a private lounge with lavish continental breakfast, honor bar and evening hors d'oeuvres, complemented by an attentive concierge team

Dining

Every visit to The Fairmont Empress must include the coveted English ritual of Afternoon Tea. Equally as imperial is the famous Bengal Lounge with the famous curry buffet served daily. For a fine dining experience, make reservations at The Empress Room, easily the most impressive surroundings and one of the best cuisine offerings in Victoria.

Health Club

The Fairmont Empress Health Club features an indoor heated swimming pool, jacuzzi pool, children's wading pool, two saunas, change rooms (two) for men and women and a Fitness Center with multi-gym, rowing machines, stair climber, eliptical trainer, stationary bikes and treadmills.

Gardens

The Fairmont Empress is one of the only luxury, 4 diamond hotel in Western Canada to have it's own Rose Garden. This oasis of fragrant smells and vibrant colors is a favorite for guests to experience, relax, and capture memorable photos. For an even larger garden and flower experience, Butchart Gardens is one of Canada's most stunning botanical garden attractions; no visit to Victoria is complete without a visit to Butchart Gardens.

The Willow Stream Spa

Willow Stream Spa at The Fairmont Empress offers a variety of treatments and packages for men and women as well as spa cuisine. Voted one the best spas in Canada by Conde Nast Traveller.

Best of the Best

Royalty and celebrities have enjoyed the remarkable ambience of Fairmont Empress since its opening in 1908. Experience the regal history in one of the hotel's guestrooms or suites, newly restored and elegantly appointed, offering panoramic views of Victoria or the Inner Harbour. Choose to stay on Fairmont Gold, where you will gain access to a private lounge and concierge team, and enjoy complimentary breakfast, evening hors d'oeuvres and honor bar service. There are also two excellent restaurants: Q at the Empress and the completely restored Lobby Lounge — home of the world-famous Tea at the Empress.

Hotel Tip

Afternoon Tea, a Fairmont Empress tradition for more than a century, is a must! Savor scones and the resort’s secret blend of tea in the majestic Tea Lobby.

Location

Address
721 Government Street
Victoria, V8W 1W5
Canada
Neighborhood
Downtown
Nearest Airport
Victoria International (YYJ), 16 Miles / 25 Kilometers

Guest Rooms & Suites

Deluxe

Our spacious Deluxe Rooms feature traditional elegant decor with large sitting areas. Excellent for families, these rooms can accommodate up to five people with additional space for a rollaway or crib. The sitting area is furnished with either a sofa, sofabed or two armchairs. Rooms for the physically challenged are available in this guest room category.


Bed Type: one King or two Queen beds

Size: from 350 to 400 sq. ft.

View: City or inner courtyard


Next applicable upgrade: Harbourview Deluxe

  • Bathrobe
  • Hair Dryer
  • Iron/Ironing Board
  • Ceiling Fan
  • Internet Access
  • Non-Smoking
  • Turn Down Service
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Harbour view Deluxe

Our Harbor View Deluxe Rooms are elegantly furnished and feature a spectacular view of Victoria's Inner Harbor. Each room is appointed with two armchairs and can comfortably accommodate up to two people.

Bed Type: one King, one Queen or two Double beds (Please be advised that the availability of rooms with two Double beds is limited)

Size: from 250 to 275 sq. ft.

View: Harbor view

Next applicable upgrade: Signature

  • Ocean View
  • Bathrobe
  • Hair Dryer
  • Iron/Ironing Board
  • Ceiling Fan
  • Internet Access
  • Non-Smoking
View More

Signature

All of our Signature Rooms have been personally selected for their unique features and benefits. These premier guest rooms are chosen for their distinctive room layout and spacious size, views of the Inner Harbor and distinctive architecture.

Bed Type: One King Bed

Size: 475 Square Feet

View: Inner Harbour

Next applicable upgrade: One Bedroom Suite

  • Bathrobe
  • Coffee/Tea Maker
  • Hair Dryer
  • Iron/Ironing Board
  • Ceiling Fan
  • Internet Access
  • Non-Smoking
View More

One Bedroom Suite

Each of our spacious One Bedroom Suites features two rooms - a bedroom and parlor with dividing door. The parlor room is lavishly furnished with a sofabed, some with ample space to accommodate a rollaway bed. Most One Bedroom Suites feature one bathroom, while a few are equipped with an additional powder room.  


Bed Type: one King bed and a sofabed            

Size: from 450 to 750 sq. ft.

View: City or harbour view


Next applicable upgrade: Two Bedroom Suite

  • Bathrobe
  • Coffee/Tea Maker
  • Hair Dryer
  • Iron/Ironing Board
  • Ceiling Fan
  • Internet Access
  • Non-Smoking
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Two Bedroom Suite

Each of our Two Bedroom Suites features three rooms in total; two bedrooms and one parlor. The master bedroom is furnished with one king bed, the second bedroom with two queen beds, and the parlor with a sofabed and ample space for a rollaway. Each room is equipped with a private bathroom and full amenities.  


Bed Type: one King or two Queen beds

Size: 1,100 sq. ft.

View: Full or partial harbour view

  • Bathrobe
  • Coffee/Tea Maker
  • Hair Dryer
  • Iron/Ironing Board
  • Ceiling Fan
  • Internet Access
  • Non-Smoking
View More

Fairmont Gold City View

Fairmont Gold rooms are located on the 1st, 2nd, 3rd and 4th floors. All Fairmont Gold Rooms are non-smoking and offer business amenities, private direct-dial telephone with complimentary business cards and personalized wake-up calls. Nightly turn-down service, overnight shoe-shine and morning newspaper delivery are services provided to all Fairmont Gold guests. Please be advised that guests accompanied by pets cannot be accommodated in Fairmont Gold Rooms.


Bed Type: one King bed

Size: from 300 to 450 sq. ft.

View: city (priced accordingly)  


Next applicable upgrade: Fairmont Gold Harbourview

  • Bathrobe
  • Coffee/Tea Maker
  • Hair Dryer
  • Iron/Ironing Board
  • Ceiling Fan
  • Internet Access
  • Non-Smoking
View More

Fairmont Gold Harbour view

Fairmont Gold rooms are located on the 1st, 2nd, 3rd and 4th floors. All Fairmont Gold Rooms are non-smoking and offer business amenities, private direct-dial telephone with complimentary business cards and personalized wake-up calls. Nightly turn-down service, overnight shoe-shine and morning newspaper delivery are services provided to all Fairmont Gold guests. Please be advised that guests accompanied by pets cannot be accommodated in Fairmont Gold Rooms.

Bed Type: one King bed

Size: from 300 to 450 sq. ft.

View: harbour view (priced accordingly)

Next applicable upgrade: Fairmont Gold Jr. Suite

  • Ocean View
  • Bathrobe
  • Coffee/Tea Maker
  • Hair Dryer
  • Iron/Ironing Board
  • Ceiling Fan
  • Internet Access
View More

Fairmont Gold Jr. Suite

The Fairmont Gold Junior Suites are open-concept suites with a defined sleeping and sitting area all within one large room. Some Fairmont Gold Junior Suites also feature a sofabed in the Parlor area and can accommodate a rollaway. The suites offer one full bathroom and all amenities needed to make your stay at The Fairmont Empress a memorable one. Nightly turn-down service, overnight shoe-shine and morning newspaper delivery are services provided to all Fairmont Gold guests.


Bed Type: one King or one Queen bed   (some Fairmont Gold Junior Suites also feature a  sofabed)

Size: from 400 to 500 sq. ft.  

View: Victoria Inner Harbour  


Next applicable upgrade: Fairmont Gold One Bedroom Suite

  • Bathrobe
  • Coffee/Tea Maker
  • Hair Dryer
  • Iron/Ironing Board
  • Ceiling Fan
  • Internet Access
  • Non-Smoking
View More

Fairmont Gold One Bedroom Suite

Fairmont Gold One-Bedroom Suites consist of a bedroom, one bathroom and a parlor room with a door between the parlor and bedroom. Elegant, spacious and luxurious, some suites have the added touch of a decorative non-working fireplace. The parlor has a sofabed and space for a rollaway if needed. Nightly turn-down service, overnight shoe-shine and morning newspaper delivery are services provided to all Fairmont Gold guests.


Bed Type: one King or one Queen bed

Size: from 450 to 750 sq. ft.

View: Victoria Inner Harbour


Next applicable upgrade: Fairmont Gold Two Bedroom Suite

  • Bathrobe
  • Coffee/Tea Maker
  • Hair Dryer
  • Iron/Ironing Board
  • Ceiling Fan
  • Internet Access
  • Non-Smoking
View More

Fairmont Gold 2 Bedroom Suite

Our Fairmont Gold Two-Bedroom Suite offers a spacious open concept bedroom & parlor room connecting to a second bedroom. The parlor area has a beautiful decorative fireplace, full bathroom and sofabed. The adjoining bedroom has a double-size bed and separate full bathroom that offers privacy from the other areas of the suite. Nightly turn-down service, overnight shoe-shine and morning newspaper delivery are services provided to all Fairmont Gold guests.


Bed Type: one King bed in main bedroom & parlor area, and one Double bed in second bedroom

Size: Approximately 850 square feet

View: Inner Harbour View of Victoria

  • Bathrobe
  • Coffee/Tea Maker
  • Hair Dryer
  • Iron/Ironing Board
  • Ceiling Fan
  • Internet Access
  • Non-Smoking
View More

Royal Suite

The Royal Suite is undeniably the best hotel accommodation on Vancouver Island and features a king bedroom, living room parlour, dining room for eight, modern spa bathroom and ensuite powder room, and exclusive access to all Fairmont Gold services and amenities. Glamorous, luxe living at its finest with a palatial feel, our Royal Suite is perfect for celebrations and entertaining. An ideal choice for guests who enjoy the finer touches of living well, this is a one of a kind Victoria experience with a first and lasting impression of the Victoria's Inner Harbour and picturesque Vancouver Island landscape.

Room Size: 1600 sq.ft. to 1600 sq.ft. / 149 sq.m to 149 sq.m Bed Type: One King bed View: Victoria Inner Harbour

  • Ocean Front
  • Bathrobe
  • Coffee/Tea Maker
  • Hair Dryer
  • Iron/Ironing Board
  • Refrigerator
  • Safe
View More

Fairmont Gold One Bedroom Suite

Fairmont Gold One-Bedroom Suites offer a separated bedroom and parlour area. Available with a King or Queen Size bed, King rooms offer a more spacious setting. Elegant and luxurious, some suites feature the added touch of a decorative fireplace. Fairmont Gold offers a private Concierge Lounge, nightly turn-down service, personalized welcome amenities and elegantly appointed accommodations. The parlour contains a deluxe Queen sofa bed.

Room Size: 500 sq.ft. to 750 sq.ft. / 46 sq.m to 70 sq.m Bed Type: One King or one Queen bed View: Victoria Inner Harbour or Courtyard

  • City View
  • Ocean View
Total 12 Records

Facts & Policies

Facts
Experiences
Adventure, Landmarks, Local Immersion
Vibe Sophisticated
Room Style Classic
Number of Rooms 465
Check-In Time 4:00 PM
Check-Out Time 11:00 AM
Early Arrivals & Late Departures

Virtuoso are eligible for early arrivals and late departures (at 4pm) based on availability.

Guaranteed Reservations & Deposits

This information has not been provided by the Supplier.

Cancellation Policy

This information has not been provided by the Supplier.

Accepted Forms of Payment

All major credit cards are accepted.

Terms & Conditions

Please inquire..



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Virtuoso Amenities for your stay  

    For 2018:
  • Upgrade on arrival, subject to availability
  • Daily full breakfast, for up to two in room guests
  • $100 USD equivalent Resort or Hotel credit to be utilized during stay (not combinable, no cash value if not redeemed in full)
  • Early check-in/late check-out, subject to availability
  • Complimentary Wi-Fi
Close
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Name

Details

Valid for Travel Now Through 31 Dec 2018
Total 1 Results

Reviews and Recommendations for The Fairmont Empress

94%

of 17
guests
recommend


Virtuoso Verified Traveler

All reviews are from confirmed guests sharing exclusive insights

Sort reviews by

Elegant

By: Jack


Reviewed on: 17 Sep 2014

After initial problem that Michelle fixed, we had a wonderful time.
Travel Advisor:  Michele Benigno
Not Recommended

NEEDS UP GRADING

By: RICH


Reviewed on: 26 Aug 2015

THE HOTEL IS GETTING SEEDY. GREAT LOCATION, VERY HOT WITHOUT AIR CONDITIONING. MORNING BUFFET WAS SAME EVERYDAY. THEY COULD HAVE VARIED THE MENU. THE "FAMOUS-YOU HAVE TO GO AND YOU WILL LEAVE STUFFED" TEA WAS A SUPREME RIPOFF. OVERPRICED FOR WHAT WE GOT.

Beautiful Hotel

By: P. J. Walsh


Reviewed on: 04 Oct 2015

We loved the hotel - we were upgraded to a suite with a beautiful view. The service and staff was very professional and every detail was taken care of. We loved afternoon tea.
Travel Advisor:  Timothy Krenzien

Fairmont Empress Stay

By: Lionel52


Reviewed on: 06 Jul 2016

Wonderful! Having worked for InterContinental Hotels for thirteen years, and travelling throughout Asia (and staying at Peninsula, Shangri-La, Mandarin, and Regent hotels) I know what a four/five star hotel should deliver. And this is what the Fairmont Empress did. However, The room, bar, meal, and afternoon tea prices were excessive, particularly the room rate.
Travel Advisor:  Dean Barreca

Wonderful Place

By: Plantnic


Reviewed on: 02 May 2017

Wonderful. Room great. 40th anniversary and acknowledged at front desk where they were very friendly. Macaroons and card in room for anniversary. Breakfasts were superb and can't say enough about their Hot Chocolate. the staff there were absolutely superb, just the right touch of friendliness and helpfulness. Hotel and grounds were beautiful. Valet parking was great. Only mild note not a complaint. Only a rain shower in the bathroom and a hand held as well would have been nice(I'm nota fan of rain showers for hair rinsing) and did not find theconcierge there but other staff were very helpful. Would certainly recommend the Hotel to everyone
Travel Advisor:  Lisa and Nancy Zupancic

Alaskan vacation

By: BEN Family


Reviewed on: 14 Jul 2017

Recently completed a major remodel, elegant hotel.
Travel Advisor:  Kathryn Smith

Fairmont Empress

By: Nsl


Reviewed on: 17 Aug 2017

I love Fairmonts (except Chateu Lake Louise) and this one was great also. Accomodations and service fantastic.

Fairmont is fabulous

By: vesper


Reviewed on: 29 Aug 2017

This hotel is beauitful. The room was an upgrade and we loved the view and being in the older part of the renewed hotel was a pleasure. The history of the Empress is so interesting. I only wish we had purchased the Empress 1908 gin as it is light purple and beautiful and we only found it in Victoria. Good resturant find in town; Olo. Loved the Fairmont experience.
Travel Advisor:  Linda Van Buren

The Fairmont Empress in Victoria, B.C.

By: Murrow


Reviewed on: 31 Aug 2017

The staff did everything to make sure this was a restful, luxurious and pleasant getaway. We did request the 'quietest possible' room after a very long flight which was not restful. We were booked next door to a party room with a band and noticed this after turning in for the evening. Another room was offered but we requested earplugs, due to exhaustion. The next day, our room was upgraded, undoubtedly with Ken's insistence, making the rest of the stay truly memorable.
Travel Advisor:  Ken Neibaur

Time in Victoria

By: NEL


Reviewed on: 03 Oct 2017

Very excellent stay at the Empress. Great advice on Candy's part, regarding flight from Vancouver to Victoria and timeframe for this independent part of the trip. Staff at Empress were helpful in terms of assistance on getting around to see sights interesting to us. We are an older couple preferring independent travel and our experience at the Empress was very good!
Travel Advisor:  Candy Overland Davis

Canada

By: Canada


Reviewed on: 25 Sep 2017

The staff at this hotel in all levels of service is exceptional. They were always smiling and friendly. Always available to answer questions and provide highest level of service. Provided great assistance with directions and navigating our trip. Will recommend for the future.
Travel Advisor:  Deborah Barth

Fairmont Gold

By: Anonymous


Reviewed on: 03 Oct 2017

The Fairmont Gold experience at The Empress was amazing! The staff was delightful and the outdoor deck cannot be beat!
Travel Advisor:  Kristy Adler

Fairmont Empress

By: evba


Reviewed on: 03 Jan 2018

Best Christmas stay, staff so accommodating, room beautifully presented, comfortable bed, luxurious bathroom, outstanding food. Christmas at the Empress is special
Travel Advisor:  Amie Rand

Empress

By: Joni


Reviewed on: 03 Jan 2018

It was so nice. The staff were very friendly and helpful, the food was delicious and the hotel was beautiful!
Travel Advisor:  Katie Schmit

Wonderful

By: BC Vacation


Reviewed on: 04 Jul 2018

The Fairmont Empress was impressive and beautiful. Most importantly, the staff treated us with such care and were so nice. They genuinely wanted us to have a great stay. Our favorite thing to do was high tea! So fun!!
Travel Advisor:  Kris Matela

Great hotel

By: Maura


Reviewed on: 12 Aug 2018

We loved staying at the Fairmont Empress in Vicotora! Kristen made sure our room was amazing with a great view and amenities :). The Empress is right on the harbor. Totally central to everything and we had good service. Thanks Kristen!
Travel Advisor:  Kristen Meckem

Hotel

By: Jac


Reviewed on: 12 Aug 2018

Fabulous hotel!