The Ritz-Carlton, Cancun

Cancún, Mexico
Neighborhood: Cancun Hotel Zone

Virtuoso Amenities for your stay  

    For 2018:
  • Upgrade on arrival, subject to availability
  • Daily Buffet breakfast for up to 2 in-room guests
  • $100 USD equivalent Food & Beverage credit to be utilized during stay (no cash value if not redeemed in full, not valid on alcohol, taxes, service charges or third party services, excludes Fantino and The Club Grill.)
  • Early check-in/late check-out, subject to availability
  • Complimentary Wi-Fi
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PROPERTY SIZE: 365 rooms
ROOM STYLE: Contemporary
VIBE: Casual
Adventure Beach Local Immersion

The Ritz-Carlton, Cancun

Neighborhood: Cancun Hotel Zone
Address:
Retorno del Rey #36, Zona Hotelera
Cancún, 77500
Mexico
Nearest Airport:
Cancún International (CUN)
8 mi / 12 km

Hotel Features

At the Hotel

Features

  • 24-hour Security
  • Air Conditioning
  • Banquet Facilities
  • Business Center
  • Children's Programs
  • Club Floor
  • Complimentary Parking
  • Conference Facilities
  • Connecting Rooms
  • Culinary Program
  • Internet Access
  • Lounge/Bar
  • Meal Plans Available
  • Multi-lingual Staff
  • Parking
  • Restaurant
  • Shopping
  • Wheelchair Accessible

Services

  • Babysitting Services
  • Car Rental Desk
  • Concierge Desk
  • Currency Exchange
  • House Safe
  • Laundry/Dry Cleaning/Pressing
  • Room Service 24-hours
  • Salon
  • Shoeshine Service
  • Turndown Service
  • Valet Parking
  • Wakeup Calls
  • Wedding Services


Recreation
  • Fitness Center
  • Jacuzzi/Whirlpool
  • Pool
  • Sauna
  • Spa
  • Tennis Courts
  • Water Sports


In Your Room
  • Bathrobes
  • Complimentary Coffee/Tea
  • Complimentary Newspaper
  • Hair Dryer
  • Iron/Ironing Board
  • Mini Bar
  • Safe
  • Slippers

About Us

Resting on the tip of the exotic Yucatan peninsula is The Ritz-Carlton, Cancun, a AAA Five Diamond resort considered one of the most luxurious in the world. An enticing stretch of white sand beach, indulgent amenities such as the full-service Kayantá Spa and award winning restaurants, and the intrigue of the ancient Mayan sites come together to create an irresistible oasis of enchantment.
The resort has 363 guestrooms including 50 suites, all with ocean views and private balconies or terraces.Each of the resort';s guestrooms and suites is a sanctuary of comfort featuring sweeping ocean views and a wealth of welcome amenities.For families with infants, a specially designed rooms offer all the comforts of a home nursery, including a crib, a changing table and a menu of baby essentials that can be ordered prior to arrival.Guestroom amenities include Egyptian cotton linen and duvet covers, television with international cable, CD Player, individual air conditioning controls, fully stocked refreshment cabinet, multi-line telephones with dataports and voice mail, high speed, Wi-Fi Internet access, in-room safe, marble bath with double vanities and separate tub and shower, plush terry bathrobes and more.The Ritz-Carlton Club Level provides guests with the highest level of personal service with five complimentary food presentations daily. Whether sampling Five Diamond cuisine, dining al fresco under the stars, or attending a tequila tasting session featuring the finest and most exclusive varieties, guests of The Ritz-Carlton, Cancun will experience innovative cuisine with unparalleled service.Extensive wine lists and creative cocktails complement the dining experience at the award-winning resort, where a variety of culinary and entertainment options are offered.
Inspired by the Mayan phrase, ká a yaán tah, meaning "to be reborn," Kayantá Spa at The Ritz-Carlton, Cancun is a luxurious retreat offering total relaxation and renewal.The 5,500 square foot, beachfront spa is an ultra private environment where only those reserving a treatment may enter.The spa offers a multidimensional experience for all senses featuring exotic textures, relaxing aromas, gentle flavors, soothing sounds and colors.
Recreational facilities include 1200-foot sand beach, two sculpted outdoor pools, ocean front whirlpool, three tennis courts and Fitness Center.

Best of the Best

After staying at The Ritz-Carlton, Cancun, you may take home more than just memories. While you’re here, you might learn a new, favorite recipe in the resort's Culinary Center — an exclusive cooking school and restaurant. When you aren't learning culinary secrets, you’ll enjoy delightful dining experiences at the award-winning restaurants Fantino, The Club Grill and Casitas — the latter of which is Cancun’s only true "restaurant-on-the-beach." You’ll enjoy the beach view from any of the renovated rooms and suites, relax in a Beach Villa, explore the nearby ancient Mayan ruins or be pampered in The Ritz-Carlton Spa.

Hotel Tip

While in Cancun, visit the Underwater Museum. The Silent Evolution is a monumental, underwater sculptural installation located in the transparent waters of the Mexican Caribbean.

Location

Address
Retorno del Rey #36, Zona Hotelera
Cancún, 77500
Mexico
Neighborhood
Cancun Hotel Zone
Nearest Airport
Cancún International (CUN), 8 Miles / 12 Kilometers

Guest Rooms & Suites

Deluxe Ocean View Room


  • 435 square feet, including bath and closets

  • Private balcony with spectacular views of the Caribbean Sea

  • Choice of one king bed or two double beds

  • Connecting guest rooms are available upon request

  • Ocean View
  • Bathrobe
  • Coffee/Tea Maker
  • Hair Dryer
  • Iron/Ironing Board
  • Mini Bar
  • Safe
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Deluxe Ocean Front Room

  • 435 square feet, including bath and closets

  • Private balcony with spectacular full views of the Caribbean Sea

  • Choice of one king bed or two double beds

  • Connecting guest rooms are available upon request

  • Ocean View
  • Bathrobe
  • Coffee/Tea Maker
  • Hair Dryer
  • Iron/Ironing Board
  • Mini Bar
  • Safe
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Ocean View Suite

  • 876 square feet, with full parlor and bedroom including one and one-half baths and walk-in closets

  • Spacious master bathroom with rainforest shower head and separate bathtub, double vanities,

  • hair dryer, illuminated make-up mirror and dressing area

  • Private balcony with spectacular partial views of the Caribbean Sea

  • Ocean View
  • Bathrobe
  • Coffee/Tea Maker
  • Hair Dryer
  • Iron/Ironing Board
  • Mini Bar
  • Safe
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Ocean Front Suite

  • 876 square feet, with full parlor and bedroom including one and one-half baths and walk-in closets

  • Spacious master bathroom with rainforest shower head and separate bathtub, double vanities,

  • Hair dryer, illuminated make-up mirror and dressing area

  • Private balcony with spectacular full views of the Caribbean Sea

  • Ocean View
  • Bathrobe
  • Coffee/Tea Maker
  • Hair Dryer
  • Iron/Ironing Board
  • Mini Bar
  • Safe
View More

Club Ocean View Room

  • Striking panoramic views of the Caribbean Sea

  • Exclusive access to the Club Lounge with five daily light food presentations and beverage service

  • Plush one king or two double feathered beds

  • Ocean View
  • Bathrobe
  • Coffee/Tea Maker
  • Hair Dryer
  • Iron/Ironing Board
  • Mini Bar
  • Safe
View More

Club Ocean Front Room

  • Mesmerizing front-views of the Cancun’s cerulean ocean

  • Exclusive access to the Club Lounge with five daily light food presentations and beverage service

  • Plush one king or two double feathered beds

  • Ocean View
  • Bathrobe
  • Coffee/Tea Maker
  • Hair Dryer
  • Iron/Ironing Board
  • Microwave
  • Mini Bar
View More
Total 6 Records

Facts & Policies

Facts
Experiences
Adventure, Beach, Local Immersion
Vibe Casual
Room Style Contemporary
Number of Rooms 365
Check-In Time 3:00 PM
Check-Out Time 12:00 PM
Early Arrivals & Late Departures

Upon request, subject to availability.

Guaranteed Reservations & Deposits

Holding Your Reservation:

We will need a credit card number to reserve your room.

Modifying Your Reservation:

Please note that a change in the length or dates of your reservation may result in a rate change.

Cancellation Policy

Canceling Your Reservation:

You may cancel your reservation for no charge three (3) day[s] before arrival, except on major holidays and Holiday Season.

Please note that we will assess a if you must cancel after this deadline. This fee equals 1 night of your room charge plus tax (for the first night of your reservation).

If you have made a prepayment, we will retain all or part of your prepayment. If not, we will charge your credit card.

Accepted Forms of Payment

Acceptable forms of payment are all major credit cards (with the exception of Discover) and wire transfers.

Terms & Conditions

Please inquire directly with hotel.



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Virtuoso Amenities for your stay  

    For 2018:
  • Upgrade on arrival, subject to availability
  • Daily Buffet breakfast for up to 2 in-room guests
  • $100 USD equivalent Food & Beverage credit to be utilized during stay (no cash value if not redeemed in full, not valid on alcohol, taxes, service charges or third party services, excludes Fantino and The Club Grill.)
  • Early check-in/late check-out, subject to availability
  • Complimentary Wi-Fi
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Valid for Travel Now Through 19 Dec 2018
Valid for Travel Now Through 31 Dec 2018
Total 2 Results

Reviews and Recommendations for The Ritz-Carlton, Cancun

100%

of 6
guests
recommend


Virtuoso Verified Traveler

All reviews are from confirmed guests sharing exclusive insights

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Outstanding Beach Resort

By: RK


Reviewed on: 04 Dec 2014

We are frequent guests at the Ritz Carlton hotels, and found the Cancun property to be on par with the standards we've come to expect from the Ritz properties. The service was impeccable, the facilities were very elegant. The restaurants were superb, offering a wide range of excellent food (both in taste and presentation). The pool and beach access were beautiful and very well serviced.
Travel Advisor:  Laura Bassett

Excellent service and okay room

By: BobC


Reviewed on: 12 Jan 2015

Service was outstanding but the rooms were average.
Travel Advisor:  Louisa Gehring

Great service

By: Aimee


Reviewed on: 30 Mar 2015

Hallways and rugs need to be updated. The new rooms are gorgeous.

Simply the BEST in Cancun!

By: fthflpraise


Reviewed on: 23 May 2016

Superb service! Wonderful Hotel and location on the beach. Didn't want for anything. We had an oceanfront room and while the view was lovely and the room was spacious and clean, it wasn't 5 star. But it worked for a great weekend stay.
Travel Advisor:  Linda Terrill

Needs updates

By: Isa


Reviewed on: 14 Sep 2017

The hotel needs to be updated in their decor in some of the common areas
Travel Advisor:  Geisel Power

AMAZING getaway to the Ritz in Cancun

By: Erin


Reviewed on: 22 Jan 2018

We LOVED the Ritz. I can’t tell you how perfect the beach was. The sand was white and cool and the water was blue and crystal clear. The hotel was super nice and the breakfast was outstanding. We had dinner one night at Harry’s, one night at Elephanta, and the last night at Endochine, inside of Nizuc. When we got to Nizuc - I was amazed by the property. I was thinking I had wished we’d gotten a room there. But honestly - the beach at the Ritz was so amazing - we preferred the Ritz for sure, this time. (Nizuc next time?) I don’t think I’m ever going to book a hotel and not go through you, Amanda. It makes it so special and wonderful!
Travel Advisor:  Amanda Watkins