Viceroy Riviera Maya

Playa del Carmen, Mexico
Neighborhood: Riviera Maya

Virtuoso Amenities for your stay  

For 2018:

  • Upgrade on arrival, subject to availability
  • Full breakfast daily, for up to two in room guests
  • $100 USD Equivalent Resort/Hotel credit, to be utilized during stay (not combinable, not valid on room rate, no cash value if not redeemed in full)
  • Early check-in/late check-out , subject to availability
  • Complimentary Wi-Fi
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PROPERTY SIZE: 41 rooms
ROOM STYLE: Indigenous
VIBE: Casual
Beach Seclusion Wellness

Viceroy Riviera Maya

Neighborhood: Riviera Maya
Address:
Playa Xcalacoco
Frac 7
Playa del Carmen, 77710
Mexico
Nearest Airport:
Cancún International (CUN)
27 mi / 43 km

Hotel Features

At the Hotel

Features

  • 24-hour Security
  • Adults Only
  • Air Conditioning
  • Internet Access
  • Lounge/Bar
  • Meal Plans Available
  • Multi-lingual Staff
  • Pet Friendly
  • Restaurant
  • Shopping
  • Villas

Services

  • Concierge Desk
  • Laundry/Dry Cleaning/Pressing
  • Room Service
  • Salon
  • Turndown Service
  • Valet Parking
  • Wakeup Calls
  • Wedding Services


Recreation
  • Fitness Center
  • Jacuzzi/Whirlpool
  • Pool
  • Spa


In Your Room
  • Bathrobes
  • Butler Service
  • Complimentary Coffee/Tea
  • Complimentary Newspaper
  • Hair Dryer

About Us

Located on the white sands of the Riviera Maya in Playa Del Carmen, this Mexico luxury resort is nestled in the tropical forest. Viceroy Riviera Maya, formerly The Tides Riviera Maya, is the resort counterpart of being invited to an exclusive private villa and stunning spa. Our beachfront luxury Playa Del Carmen hotel is a resort refuge and has a full service luxury spa, an award-winning restaurant and lounge featuring "Mayaterranean Cuisine," seven-miles of white-sand beach, and trips to nearby ancient cities and ruins.

Choose from forty-one air-conditioned villas in our Riviera Maya resort with private pools surrounded by luscious jungle gardens, including an exclusive Presidential Villa.Each villa features over 1000 square feet of secluded space, an outdoor terrace replete with chaise lounge, dining table, handmade crochet hammock and outdoor shower. Indoor, separate bathrooms are spacious and equipped with a standing shower, his-and-hers separate sinks and generous closets. All beds feature Egyptian cotton sheets, duvet covers and glorious down pillows.

The full service spa at The Viceroy Riviera Maya--a sanctuary for the senses--offers its guests a holistic experience in the Riviera Mayan tropical spa setting. The Spa offers a steam room, jacuzzi, swiss showers with adjustable water pressure, and individual treatment areas. There is also a sea-side spa area for Temazcal bath, massages, facials, treatments, Tai Chi, and Yoga.

In keeping with its serene setting, the resort will allow no motorized vehicles on the property. At night, artificial lighting will not dim star-filled skies. Torches, adding to the tranquil ambience of this unique retreat, will light the grounds instead. The jungle was here before us and we believe that we are intruding upon it. For this reason, paths and walkways carefully meander avoiding older growths. Relax and reconnect with loved ones and friends at this beautiful adults only retreat.

Best of the Best

When describing Viceroy Riviera Maya, three words come to mind: sexy, secluded and sea. Nestled within the dense Yucatán foliage near Playa del Carmen, this eco-chic refuge comprises just 41 thatched-roof villas with plunge pools, outdoor showers, hammocks and enough space to get lost in (the smallest villa is 1,000 square feet). Accommodations are sprinkled throughout the grounds for the ultimate privacy, and range from jungle view to oceanfront — although you’re never far from the sand and the resort’s private pier. The spa draws upon ancient rituals; the cuisine fuses Mayan and Mediterranean traditions.

Hotel Tip

At La Marea Restaurant, indulge in delicacies like caviar-topped swordfish sashimi while sipping a high-end tequila.

Location

Address
Playa Xcalacoco
Frac 7
Playa del Carmen, 77710
Mexico
Neighborhood
Riviera Maya
Nearest Airport
Cancún International (CUN), 27 Miles / 43 Kilometers

Guest Rooms & Suites

Luxury Villa

We invite you to truly relax in a stand-alone Luxury Villa featuring 1,000 square feet of total living space surrounded by lush jungle foliage.  The oversized patio is complete with a kidney-shaped private plunge pool, outdoor rain shower and a hammock and sitting area.  The resort's Mayordomo (Butler) Service provides the villas with special amenities including a personalized selection of hand-made soaps and a pillow menu.  Additional room amenities include:

  • Heated private plunge pool and outdoor rain shower

  • King Size beds with Egyptian cotton bedding

  • Spacious dressing area with his-and-hers closets

  • Bathrooms with double-sink vanity, standing shower

  • Italian linen bathrobes and slippers

  • Satellite cable television with DVD player and movie library

  • iHome docking station

  • Complimentary WiFi

  • Mini Bar

  • Full air-conditioning

  • Body and hair care by Neal George

  • Bathrobe
  • Coffee/Tea Maker
  • Hair Dryer
  • Safe
  • Slippers
  • Air Conditioning
  • Balcony/Lanai/Terrace
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Royal Villa

  • Secluded by sumptuous jungle foliage, these Villas' generous patio features a raised, wood sundeck for private sunbathing, an outdoor rain shower and hammock overlooking the kidny-shaped plunge pool.  A nightly turndown service features aromatherapy with the spa's signature coco copal scent, and these spacious Villas also feature a soap concierge, Mayordomo (Butler) Service, a pillow menu, and luxury toiletries, as well as:

  • Private sunbathing deck

  • Heated, private plunge pool and outdoor rain shower

  • King-size beds with Egyptian cotton bedding

  • Spacious dressing area with his-and-hers closets

  • Bathrooms with double-sink vanity and standing shower

  • Body and hair care by Neil George

  • Italian linen bathrobes and slippers

  • Satellite cable television with DVD player and movie library

  • iHome docking stations

  • Complimentary WiFi

  • Mini bar

  • Full air-conditioning

Upgrade: n/

  • Bathrobe
  • Coffee/Tea Maker
  • Hair Dryer
  • Safe
  • Slippers
  • Non-Smoking
  • Shower Only
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Premium Villa

The Premium Villa offers an unparalleled level of seclusion, nestled within the lush foliage of the resort and just steps from the beach.  Relax with over 1,700 square feet of total living space in a romantic setting, especially the full privacy of the expansive patio with a plunge pool, lounge area and exterior rain shower.  Guests are graced with a nightly turndown service with aromatherapy featuring the spa's signature coco copal scent.  The resort's Mayordomo (Butler) service will create a romantic evening by surrounding the plunge pool or deep soaking tub with lit votive candles and flower petals, plus provide personalized hand-made soaps and a pillow menu.  Other luxury amenities include:

  • Heated private plunge pool and outdoor rain shower

  • King-size beds with Egyptian cotton bedding

  • Spacious dressing area with walk-in closet

  • Body and hair care by Neil George

  • Bathrooms with deep soaking tub, double-sink vanity and standing shower

  • Italian linen bathrobes and slippers

  • Satellite cable television with DVD player and movie library

  • Bose radio

  • Complimentary WiFi

  • Nespresso coffee maker and mini bar

  • Full air conditioning

Upgrade: n/

  • Bathrobe
  • Coffee/Tea Maker
  • Hair Dryer
  • Mini Bar
  • Safe
  • Slippers
  • Air Conditioning
View More

Ocean View Villa

Featuring views of the resort, and partial views of the ocean and Caribbean coastline, these Villas are perfectly situated right off the beach and near the resort's pool.  Each villa has 1,700 square feet of indoor and outdoor living space with a personal plunge pool, outdoor rain shower and lounge area.  Spacious bathrooms include deep soaking tubs and his-and-hers sinks and a walk-in closet.  Guests are welcomed with luxury amentieis and the resort's Mayordomo (Butler) servivce provides a nightly turndown service with aromatherapy, a pillow menu and personalized soap concierge, as well as a romantic evening by surroudning the plunge pool or deep soaking tub with lit votive candles and lower petals.  Other villa amenities include:

  • Views of the resort and ocean

  • Heated private plunge pool and outdoor rain shower

  • Kind-size beds with Egyptian cotton bedding

  • Spacious dressing area with walk-in closet

  • Bathrooms with deep soaking tub, double-sink vanity and standing shower

  • Italian linen bathrobe and slippers

  • Satellite cable television with DVD player and movie library

  • Bose radio

  • Body and hair care by Neil George

  • Complimentary WiFi

  • Nespresso coffee makers and mini bar

  • Full air conditioning

  • Ocean View
  • Pool View
  • Bathrobe
  • Coffee/Tea Maker
  • Hair Dryer
  • Mini Bar
  • Safe
View More

Beachfront Villa

Set on the edge of the resort's pristine white beach, these Villas offer full ocean views and instant access to the sand and waves.  Each villa has a generous indoor and outdoor living space with an exterior rain shower and personal plunge pool overlooking the ocean.  The spacious 1,700 square foot villas feature bathrooms with deep soaking tubs and his-and-hers sinks; the dedincated Mayordomo (Butler) Service provides a nightly aromatheraputic turndown service, a pillow menu, and hand-made soap concierge.  Geusts are welcomed with luxury amenities and the Mayordomo will light votive candles and scatter flower petals over the plunge pool or deep soaking tub to create a romantic evening to remember.  Other villa amenities include:

  • Full ocean view and beach access

  • Dedicated Mayordomo (Butler) Service

  • Heated private plunge pool and outdoor rain shower

  • King-size beds with Egyptian cotton bedding

  • Spacious dressing area with walk-in closet

  • Bathrooms with deep soaking tub, double-sink vanity and standing shower

  • Body and hair care by Neil George

  • Italian linen robes and slippers

  • Satellite cable television with DVD player and movie library

  • Bose radio

  • Complimentary WiFi

  • Nespresso coffee maker and mini bar

  • Full air conditionin

  • Ocean View
  • Bathrobe
  • Coffee/Tea Maker
  • Hair Dryer
  • Mini Bar
  • Safe
  • Slippers
View More

Signature Villa

  • Tucked along the edge of the ayan jungle, the Signature Villas provide extreme privacy, beauty and easy access tothe water's edge.  With over 1,400 square feet of total living space, guests can relax and rejuvenate, taking full advantage  of the spacious patio with a private sundeck and plunge pool, lounge area and exterior rain shower.  Experience the romance of a Signature Villa stay with nightly turndown service with aromatherapy featuring the spa's signature coco copal scent.  The Mayordomo (Butler) Service can set the mood for a special night in by encircling the plunge pool or deep soaking tub with lit votive candles and flower petals as well as provide personalized hand-made soaps and a pillow menu.  Luxury amenities include:

  • Heated private plunge pool and outdoor rain shower

  • King-size beds with Egyptian cotton bedding

  • Bathrooms with deep soaking tub, double sink vanity and standing shower

  • Italian linen bathrobes and slippers

  • Satellite cable television with DVD player and movie library

  • Bose radio

  • Complimentary WiFi

  • Nespresso coffee make and mini bar

  • Full air conditioning

  • Bathrobe
  • Coffee/Tea Maker
  • Hair Dryer
  • Mini Bar
  • Safe
  • Slippers
  • Air Conditioning
View More

Presidential Villa

Surrounded by lush greenery for complete privacy, the 2,900 square foot Presidential Villa is a masterpiece of Mayan-inspred design, featuring rich woods, sumptuous materials and natural rattan.

The elegant and spacious first floor encompasses the lounge and dining areas and full guest bathroom, with louvered mahogany doors and windows that open onto the private patio's hammock, oversized chaise lounges and private swimming pool.  A spiral wooden staircase leads to the Villa's plush master bedroom, complete with king-size bed and mahogany bureaus with steel and leather drawer pulls.  The bedroom opens onto an oversized, ocean-view terrance complete with a round chaise for two, a crocheted hammock and dining area for catered meals or cocktails under the moon or as the sun sets.

  • Views of the resort and ocean

  • Dedicated Mayordomo (Butler) Service

  • Heated private pool and outdoor rain shower

  • King-size bed with Egyptian 600-thread count bedding

  • Spacious dressing area with his-and-hers closets

  • Master bathroom with double sink vanity and standing shower

  • Full guest bathroom with onyx Mayan-style fountain faucet

  • Body and hair care by Neil George

  • Italian linen robes and slippers

  • Satellite cable television with DVD player and movie library

  • Bose Radio

  • Complimentary WiFi

  • Nespresso coffee maker and mini bar

  • Full air conditioning

  • Ocean View
  • Bathrobe
  • Coffee/Tea Maker
  • Hair Dryer
  • Safe
  • Slippers
  • Air Conditioning
View More
Total 7 Records

Facts & Policies

Facts
Experiences
Beach, Seclusion, Wellness
Vibe Casual
Room Style Indigenous
Number of Rooms 41
Check-In Time 3:00 PM
Check-Out Time 12:00 PM
Early Arrivals & Late Departures

Please inquire.

Guaranteed Reservations & Deposits
This information has not been provided by the Supplier.
Cancellation Policy

A deposit of 50% of your entire stay will be charged at the time of booking. During Summer Season (June 1st–Oct 31st) deposit is non-refundable if cancelled within 14 days of arrival.


During Spring and Fall Seasons (Jan 4th–May 31st & Nov 1st–Dec 18th) deposit is non-refundable if cancelled within 21 days of arrival.


During Winter Season (Dec 29, 2010–Jan 4, 2011) deposit is non-refundable if cancelled within 90 days of arrival.*


No shows will result in a credit card charge for the entire stay.


*Special cancellation policies may apply for packages and promotions.

Accepted Forms of Payment

Please inquire.

Terms & Conditions

Please note that this is an adult-only resort and children under 16 are not permitted.



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Virtuoso Amenities for your stay  

For 2018:

  • Upgrade on arrival, subject to availability
  • Full breakfast daily, for up to two in room guests
  • $100 USD Equivalent Resort/Hotel credit, to be utilized during stay (not combinable, not valid on room rate, no cash value if not redeemed in full)
  • Early check-in/late check-out , subject to availability
  • Complimentary Wi-Fi
Close
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Valid for Travel Now Through 20 Dec 2018
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Total 2 Results

Reviews and Recommendations for Viceroy Riviera Maya

80%

of 5
guests
recommend


Virtuoso Verified Traveler

All reviews are from confirmed guests sharing exclusive insights

Sort reviews by

Solo Traveler Had a Great Experience

By: Susan


Reviewed on: 21 Aug 2014

I just returned from 5 nights as a solo guest at the Viceroy. I never once felt uncomfortable or less important than the other hotel guests who stayed as couples. In fact, the Viceroy staff were extremely thoughtful to me as a solo traveler. When I arrived, my fabulous villa was tastefully decorated to celebrate my birthday, which was a nice surprise. One evening, I returned from dinner to find a hot bubble bath waiting for me. Everyone was attentive, but not intrusive. The food was very good, and the chef stopped by to introduce herself and offer her flexibility if I had wishes off the menu. When I asked to eat dinner in a quiet place to read my book, the staff always readily agreed without hesitation.
Travel Advisor:  Sam McClure

Loved Viceoy Riviera Maya

By: Possum


Reviewed on: 04 Feb 2017

Beautiful resort. Customer service is over the top-will definitely go back. Virtuoso provided an upgrade when we arrived and an extra breakfast for our group. Thank you! This was a mother daughter trip and we will remember as a very special time for us.
Travel Advisor:  Sally May

Change of plans

By: P~


Reviewed on: 13 Mar 2017

With our change of plans, the resort was 100% accommodating. Could not have asked for more. First class operation.

This is the perfect place to relax

By: Julie


Reviewed on: 21 May 2017

I was looking for a beautiful, relaxing retreat and I found it at the Viceroy. The Viceroy is amazing--the service was impeccable and the accommodations were beautiful and really quite peaceful. I only wish I could have stayed longer. I highly recommend it.
Travel Advisor:  Alicia Doak
Not Recommended

Viceroy stinks

By: Hailey


Reviewed on: 13 May 2018

Terrible. The hotel is not secure and is a total dump