Rosewood Mayakoba

Riviera Maya, Mexico
Neighborhood: Riviera Maya

Virtuoso Amenities

    For 2020:
  • Upgrade on arrival, subject to availability
  • Daily Buffet breakfast for two guests per bedroom
  • $100 USD Equivalent Spa Services credit, to be utilized during stay (not combinable, no cash value if not redeemed in full)
  • Welcome mezcal amenity
  • Early check-in/late check-out, subject to availability
  • Complimentary Wi-Fi
PROPERTY SIZE: 129 rooms
ROOM STYLE: Contemporary
VIBE: Sophisticated
Beach Golf Wellness

Rosewood Mayakoba

Neighborhood: Riviera Maya
Address:
Ctra. Federal Cancun
Km. 298, Solidaridad
Quintana Roo, Playa Del Carmen
Riviera Maya, 77710 MXQH+5W
Mexico
Nearest Airport:
Cancún International (CUN)
25 mi / 40 km

Hotel Features

At the Hotel

Features

  • 24-hour Security
  • Air Conditioning
  • Banquet Facilities
  • Business Center
  • Children's Programs
  • Complimentary Parking
  • Conference Facilities
  • Connecting Rooms
  • Culinary Program
  • Internet Access
  • Lounge/Bar
  • Meal Plans Available
  • Multi-lingual Staff
  • Pet Friendly
  • Restaurant
  • Shopping
  • Villas

Services

  • Babysitting Services
  • Concierge Desk
  • Currency Exchange
  • House Safe
  • Laundry/Dry Cleaning/Pressing
  • Limousine Service
  • Room Service
  • Room Service 24-hours
  • Salon
  • Turndown Service
  • Wakeup Calls
  • Wedding Services


Recreation
  • Fitness Center
  • Golf
  • Pool
  • Sauna
  • Spa
  • Tennis Courts
  • Water Sports


In Your Room
  • Butler Service
  • Complimentary Coffee/Tea
  • Hair Dryer
  • Iron/Ironing Board

About Us

Surrounded by the emerald embrace of the jungle and caressed by warm Caribbean breezes, a resort of rare luxury is in the making. Rosewood Mayakoba is imbued with the unique spirit of Mexico’s Yucatán Peninsula. A journey to this serene world, immersed in the green perfume of the jungle, captivates the soul with unimaginable natural beauty and pure, simple refinement. Situated along a mile-long arc of white sand on the Riviera Maya, Rosewood Mayakoba is the heart of a 620-acre luxury resort enclave located 40 minutes south of Cancún and north of the charming seaside village of Playa del Carmen.

Built along a network of lagoons and the Caribbean Sea, the resort's 129 suites and 11 villas are strikingly modern in design. Upon arrival, guests are transported by luxury boats or golf cart to their own personal sanctuary. All of the suites feature crisp, open spaces, contemporary furnishings and wooden lattices and glass hiding doors for natural airiness. Accommodations are complemented with such details as spacious bathrooms, plunge pools and private boat docks.

The elegant restaurant Casa del Lago serves breakfast, lunch, and dinner as well as two private dining options (La Cava Wine Room and Avicenia). Children ages 4 and under are complimentary. Punta Bonita offers guests Mexican cuisine in a casual atmosphere with a beachfront view. Agave Azul celebrates the Asian cuisines from the northern region of Mexico. Aquí Me Qudo’s La Cantina serves the best of Mexican street foods and drinks with freshly-made, Caribbean coastal-inspired fare out of a retro-fitted food truck at the adult’s only seaside oasis. La Fondita draws inspiration from Mexico City’s neighborhood spots, serving favorites like tostadas, tacos and aqua frescas. Pan Dulce, highlights the sweet side of Mexican cuisine, specializing in pastries, cookies, breads and custom desserts. Both La Fondita and Pan Dulce are located in El Pueblito. The resort also features bar options as Casa del Lago Bar, Punta Bonita, Aquí Me Quedo and La Fondita.

Best of the Best

The ultraluxury Rosewood Mayakoba unveiled a fresh, modern design to all 129 Suites in late 2019 after an extensive, multimillion-dollar renovation. This AAA Five Diamond and Forbes Five Star resort is situated amid tranquil lagoons, lush mangroves, and white-sand beaches. Its oversize accommodations feature private plunge pools, and the resort offers an exclusive collection of Private Residences, six swimming pools, and Sense spa located on a private island. Upon arrival, guests are transported by boat through lagoons or by golf cart to their suite, where their butler awaits. Enjoy access to El Camaleón championship golf course.

Advisor Tip

The friendly welcome and private-boat transfer to your suite is a definite “wow” experience! –Kemi Wells Vancouver, British Columbia

Health & Safety

Information not provided

Sustainability

Rosewood Mayakoba is a leader in sustainable tourism, implementing incredibly extensive, eco-friendly conservation practices property-wide. The five-star ultra-luxury resort is built to abide by the highest of eco-standards, offering indulgence with awareness, and has been awarded the Rainforest Alliance Certification. From energy and water conservation to responsible, sustainable culinary practices, Rosewood Mayakoba is passionate about green hospitality.

Preservation of the natural mangroves and hundreds of indigenous flora and fauna is key:

  • Guests arrive to their suite via an electric boat
  • All additional vehicles with a minimal carbon footprint

Rosewood Mayakoba is proud of their environmentally-responsible culinary practices in the kitchen and beyond:

  • The resort is a certified Seafood Watch partner for their sustainable seafood purchasing practices - as part of the acclaimed Monterey Bay Aquarium
  • Director of Culinary Experiences, Chef Juan Pablo Loza has also been recognized by the Mexican government as an Ambassador of Sustainable Seafood through its COMEPESCA program

The resort also has a multi-faceted "Green Operations" program for trash, water and energy practices far surpassing the basics of recycling:

  • No Styrofoam or plastic straws
  • Significant reduction of single use plastic
  • All of the water is obtained from a natural well and is then filtered through a practice called inverse osmosis
  • Recycled "gray" water in filtered in-house and then used for landscape irrigation

Location

Address
Ctra. Federal Cancun
Km. 298, Solidaridad
Quintana Roo, Playa Del Carmen
Riviera Maya, 77710 MXQH+5W
Mexico
Neighborhood
Riviera Maya
Nearest Airport
Cancún International (CUN), 25 Miles / 40 Kilometers

Guest Rooms & Suites

Lagoon Studio Suite

Lagoon Studio Suite

Upgrade: Island Suite

  • Bathrobe
  • Coffee/Tea Maker
  • Hair Dryer
  • Iron/Ironing Board
  • Mini Bar
  • Safe
  • Slippers
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Deluxe Lagoon Suite

Deluxe Lagoon Suite

Upgrade: Deluxe Overwater Lagoon Suite

  • Bathrobe
  • Coffee/Tea Maker
  • Hair Dryer
  • Iron/Ironing Board
  • Mini Bar
  • Safe
  • Slippers
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Deluxe Overwater Lagoon Suite

Deluxe Overwater Lagoon Suite

Upgrade: Beachside Lagoon View Suite

  • Bathrobe
  • Coffee/Tea Maker
  • Hair Dryer
  • Iron/Ironing Board
  • Mini Bar
  • Safe
  • Slippers
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Beachside Lagoon View Suite

Beachside Lagoon View Suite

Upgrade: Ocean View Suite

  • Bathrobe
  • Coffee/Tea Maker
  • Hair Dryer
  • Iron/Ironing Board
  • Mini Bar
  • Safe
  • Slippers
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Island Suite

Island Suite

Upgrade: Deluxe Lagoon Suite

  • Bathrobe
  • Coffee/Tea Maker
  • Hair Dryer
  • Iron/Ironing Board
  • Mini Bar
  • Safe
  • Slippers
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Ocean View Suite

Ocean View Suite

Upgrade: Beachfront Suite

  • Ocean View
  • Bathrobe
  • Coffee/Tea Maker
  • Hair Dryer
  • Iron/Ironing Board
  • Mini Bar
  • Safe
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Beachfront Studio Suite

Beachfront Suite

Upgrade: Deluxe Ocean View Beach Suite

  • Ocean View
  • Bathrobe
  • Coffee/Tea Maker
  • Hair Dryer
  • Iron/Ironing Board
  • Mini Bar
  • Safe
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Mayakoba Two-Bedroom Suite

Mayakoba Suite

  • Ocean View
  • Bathrobe
  • Coffee/Tea Maker
  • Hair Dryer
  • Iron/Ironing Board
  • Microwave
  • Mini Bar
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Presidential Oceanfront Suite

Presidential Oceanfront Suite

  • Ocean View
  • Bathrobe
  • Coffee/Tea Maker
  • Hair Dryer
  • Iron/Ironing Board
  • Microwave
  • Mini Bar
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Lagoon Presidential Suite

Expansive 3 bedroom suite features defined living and dining areas, as well as kitchen with pantry. Master bedroom is separated from the rest of the suite providing additional privacy and connects to main suite with a bridge. Suite also features 2 additional bedrooms, one with a king and one with 2 queens, each with full bathroom attached. Large outdoor terrace and private pool. 3800 sq. ft.

  • Bathrobe
  • Coffee/Tea Maker
  • Hair Dryer
  • Iron/Ironing Board
  • Mini Bar
  • Safe
  • Slippers
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Casa Laguna

Situated on its own private lagoon with views stretching to the Caribbean, Casa Laguna combines the privacy of a personal villa with the unparalleled services and amenities of Rosewood Mayakoba. Featuring 3 bedrooms (2 masters, each with 1 king, and 1 with 2 queen beds) as well as a media room (can be converted to an additional bedroom), full kitchen, private pool, Jacuzzi, and rooftop dining terrace for entertaining, there is also a dedicated staff of 5. Casa Laguna guests also have access to their own private boat, golf cart, and bicycles. 10,000 square feet.

  • Gulf View
  • Coffee/Tea Maker
  • Hair Dryer
  • Iron/Ironing Board
  • Microwave
  • Refrigerator
  • Safe
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Cenote Two Bedroom Villa

Rising from the ancient mangrove forests, this discreet private residence blends in effortlessly with its vibrant natural surroundings. The home’s contemporary interiors are awash in natural light which streams through windows gracing every room including an expansive two-story window facing the lagoon. Situated on the entry level, Cenote’s accommodations includes two bedrooms (1king-bedded master and a second bedroom with two Queen beds.) Both rooms feature a private terrace and en-suite bathroom. The master bath also boasts an oversized tub and a sensual outdoor garden rain shower. On the lower lagoon level, the home features a spacious kitchen and media room as well as a comfortably appointed living room and dining room that open to a large terrace offering extraordinary views of the emerald lagoon. Embraced by lush tropical foliage, this inviting private outdoor living space features a refreshing swimming pool and relaxation areas.

  • Gulf View
  • Bathrobe
  • Coffee/Tea Maker
  • Hair Dryer
  • Iron/Ironing Board
  • Microwave
  • Mini Bar
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Cenote Three Bedroom Villa

Rising from the ancient mangrove forests, this discreet three-bedroom private residence blends in effortlessly with its vibrant natural surroundings. The home’s contemporary interiors are awash in natural light which streams through windows gracing every room including an expansive two-story window facing the lagoon. All 3 bedroom are situated on the entry level, Cenote’s accommodations include a 1 king-bedded master and 2 guest rooms with one king size bed. All feature a private terrace and en-suite bathroom. The master bath also boasts an oversized tub and a sensual outdoor garden rain shower.On the lower lagoon level, the home features a spacious kitchen and media room as well as a comfortably appointed living room and dining room that opens to a large terrace offering extraordinary views of the emerald lagoon. Embraced by lush tropical foliage, this inviting private outdoor living space features a refreshing swimming pool and relaxation areas.

  • Gulf View
  • Bathrobe
  • Coffee/Tea Maker
  • Hair Dryer
  • Iron/Ironing Board
  • Microwave
  • Mini Bar
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Ensueno Two Bedroom Villa

A combination of geometry and materials, light and airy spaces and elements of wood and stone are some of the features that accentuate this Villa. An open three story area allows enjoyment of nature from any of its three floors and the oversized windows bring the magnificent landscape inside. A fully equipped kitchen and living room area with access to the terrace and swimming pool are located on the entry level. Downstairs this villa offers a media room with a nice view to a fountain. A small corridor separates the Master Bedroom and the second bedroom with two Queen size beds. On this same level, a terrace with a relaxation area and Jacuzzi is located. Its roof top terrace with dining table and grill is the perfect excuse to have a private event or simply to enjoy the extraordinary views to the Lagoon and Golf Course. For your comfort, this is the only villa with an elevator.

  • Gulf View
  • Bathrobe
  • Coffee/Tea Maker
  • Iron/Ironing Board
  • Microwave
  • Mini Bar
  • Refrigerator
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Manglar Two Bedroom Villa

Beyond the unassuming façade of this two-bedroom Villa, lies a magical sanctuary where nature displays a myriad of colorful dimensions on the interior’s quiet neutral palette. A combination of geometry, light, airy spaces and wood and stone elements accentuates this contemporary home. An open two-story area blurs the line between indoors and outdoors, providing views of the tranquil lagoon from all floors. Outfitted with abundant oversized windows and sliding-glass doors, the lagoon level comprises a comfortable open living room, dining room, kitchen and master king-bedded room with shower and tub. Outside, relaxation areas dot the limestone terrace near a glistening pool and plunge.A well-equipped media room and a bedroom with two queen beds and a shower bathroom are situated on the entry level.

  • Gulf View
  • Bathrobe
  • Coffee/Tea Maker
  • Hair Dryer
  • Iron/Ironing Board
  • Microwave
  • Mini Bar
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Manglar Three Bedroom Villa

Beyond the unassuming facade of this three-bedroom Villa, lies a magical sanctuary where nature displays a myriad of colorful dimensions on the interior’s quiet neutral palette. A combination of geometry, light, airy spaces and wood and stone elements accentuates this contemporary home. An open two-story area blurs the line between indoors and outdoors, providing views of the tranquil lagoon from all floors. Outfitted with abundant oversized windows and sliding-glass doors, the lagoon level comprises a comfortable open living room, dining room, kitchen. The three-bedroom villa offers a grand king-bedded master on the uppermost floor, offering exceptional privacy, multiple terraces and an en-suite bathroom with shower and tub. A well-equipped media room and a bedroom with two queen beds and a shower bathroom are situated on the entry level. Outside, relaxation areas dot the limestone terrace near a glistening pool and plunge.

  • Gulf View
  • Bathrobe
  • Coffee/Tea Maker
  • Hair Dryer
  • Iron/Ironing Board
  • Microwave
  • Mini Bar
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Coral Three Bedroom Villa

Designed around an impressive second-floor entrance hall, the three-bedroom home offers magnificent views from its main living areas. Throughout the lounge, dining room and kitchen, open spaces and airy materials create a spacious floor plan and reinforce the openness above, while floor-to-ceiling windows and sliding doors enhance the home’s harmony with the beautiful natural surroundings. Stepping outside, an expansive terrace features inviting living and dining areas and a spectacular pool and heated plunge extend out over the serene lagoon. The lagoon level also features a media room and a luxurious king-bedded master with an oversized private deck, en-suite bathroom with tub and outdoor garden rain shower. Two additional accommodations are located upstairs on the entry level, including one room with two Queen beds and an en-suite shower bathroom and a spacious king-bedded room with an en-suite bath. Both rooms open to private terraces that face the lagoon.

  • Gulf View
  • Bathrobe
  • Coffee/Tea Maker
  • Hair Dryer
  • Iron/Ironing Board
  • Microwave
  • Mini Bar
View More

Paraiso Four Bedroom Villa

Uninterrupted contact with the tropical outdoors distinguishes this spectacular private residence. Thoughtfully designed to embrace the verdant surrounding landscape, the main living area consists of a two-story lounge and dining room connected to the exterior through two entire walls of glass. Outside a vast limestone terrace wraps around the home offering multiple outdoor living and dining areas in view of a stunning L-shaped pool and plunge which float over the lagoon. The lagoon level also features a spacious media room and second dining area which open to an inviting kitchen as well as a king-bedded room with private terrace, tub and shower. Upstairs, the king-bedded master features a private lagoon-view terrace and an extra-large en-suite bathroom with separate vanities, shower and tub. There are two further bedrooms, each offering two Queen beds and en-suite shower bathrooms, and a common sitting area for all to enjoy.

  • Gulf View
  • Bathrobe
  • Coffee/Tea Maker
  • Hair Dryer
  • Iron/Ironing Board
  • Microwave
  • Mini Bar
View More
Total 18 Records

Facts & Policies

Facts
Experiences
Beach, Golf, Wellness
Vibe Sophisticated
Room Style Contemporary
Number of Rooms 129
Check-In Time 3:00 PM
Check-Out Time 12:00 PM
Early Arrivals & Late Departures

Such requests are evaluated on a case-by-case basis, and IF occupancy allows early arrivals and late departures are granted. Very often at no additional charge; however, during high occupancy times these can be confirmed at an additional charge.

Guaranteed Reservations & Deposits

All reservations must be guaranteed with a major credit card at the time of booking.

Cancellation Policy

Varies per season.

Accepted Forms of Payment

Deposit or credit card.

Terms & Conditions

Deposit

A two (2) night deposit including applicable tax and resort fee is taken at time of booking.

Cancellation:

High Season: 21 days prior to arrival

Shoulder/Low Season: 14 days prior to arrival



The trademarks VIRTUOSO, the Globe Swirl Logo and SPECIALISTS IN THE ART OF TRAVEL are registered trademarks of Virtuoso, Ltd. Virtuoso, Ltd. has a U.S. copyright registration for the Globe Swirl Logo, ©2000. All rights reserved. Virtuoso CST#2069091-50. California CST# 2069091; TA# 808 - Registered Iowa Travel Agency; Washington UBI # 601 554 183. Registration as a seller of travel does not constitute approval by the State of California.

Virtuoso Amenities

    For 2020:
  • Upgrade on arrival, subject to availability
  • Daily Buffet breakfast for two guests per bedroom
  • $100 USD Equivalent Spa Services credit, to be utilized during stay (not combinable, no cash value if not redeemed in full)
  • Welcome mezcal amenity
  • Early check-in/late check-out, subject to availability
  • Complimentary Wi-Fi
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Valid for Travel Now Through 19 Dec 2020
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Total 2 Results

Reviews and Recommendations for Rosewood Mayakoba

100%

of 25
guests
recommend


Virtuoso Verified Traveler

All reviews are from confirmed guests sharing exclusive insights

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Phenomenal resort!

By: PK17


Reviewed on: 08 Jan 2015

The entire staff at Rosewood Mayakoba is dedicated to doing everything possible to make you happy and cater to your every need and desire. It is without a doubt the most amazing resort we have ever been to.
Travel Advisor:  Julie Shifrin

Heaven in Mexico

By: Jose


Reviewed on: 06 Mar 2015

6th time at the Rosewood and it gets better every time
Travel Advisor:  Maxine Weinberg

Too good to be true

By: JP


Reviewed on: 12 May 2015

Having stayed at many nice hotels around the world, Rosewood Mayakoba is definitely among the best. The rooms are so great you never want to go outside. The food quality is top notch, they only use the best ingredients. And the service makes your stay to be as good as you could ever imagine
Travel Advisor:  Lydia Ganz

Amazing Service

By: Marlene in CO


Reviewed on: 14 Aug 2015

I was completely impressed with Rosewood. They second guess your every need and provide top notch service. The resort is kept spotless and they really do a nice job of making everyone feel special. I can't wait to return!
Travel Advisor:  Katherine Gould

Paradise!

By: Katie


Reviewed on: 24 Feb 2016

We just recently came back from a wedding anniversary trip at the Rosewood Mayakoba. It exceeded our expectations in every way! The service was outstanding. Everyone we met greeted us with a friendly smile and seemed to really care about how we were doing. Our accommodations blew us away. It was beautiful, comfortable and very private. We loved how the resort was so respectful of nature and conscience of the surrounding environment. Food was delicious and the setting was lovely. All of the surprise extras at the pool or beach were very appreciated and made us feel so lucky to be able to enjoy being at such an incredible resort. Thank You!
Travel Advisor:  Betsey Brown

Friendly and helpful service

By: NRR


Reviewed on: 25 Feb 2016

Sorry - miss read! VWT service is always accommodating and helpful
Travel Advisor:  Jennifer Wilson-Buttigieg

Rosewood Mayakoba Nov. 2017

By: Marilyn


Reviewed on: 07 Dec 2017

The Rosewood Mayakoba is amazing. We stayed for 3 nights and never left the property. The restaurants are great, I would especially recommend the La Cieba dinner if you are able to book it. The staff members, at every level, are so friendly and eager to make it the best vacation for you. We loved the bicycles, the Spa, the beach, the beautiful rooms, everything!
Travel Advisor:  Merrill Laguarta

Paradise on earth!

By: Katie


Reviewed on: 08 Feb 2018

I don’t know if I can find the right words to describe how special Rosewood Mayakoba is. My husband and I truly don’t want to go anywhere else on our vacations. You not only get a stunning resort if you travel there, you’re surrrunded by equally amazing resort employees. You will never feel so special as you do when you are there!
Travel Advisor:  Catherine Parkin

Rosewood Mayakoba resort

By: Barb


Reviewed on: 24 Mar 2018

I would give the Rosewood Mayakoba a 10 out of a 10. The staff was amazing!! The hotel manager and assistant manager were visible on the property every day greeting guests and mingling throughout the resort. The accommodations were well maintained and updated. Dining options were varied and we never felt like we needed to leave the grounds to eat, although when we did, the hotel helped with transportation and recommendations. The staff knew your every move and did their best to anticipate any special needs or desires. Nothing to criticize about this property
Travel Advisor:  Caroline Chandra

Rosewood

By: Joe


Reviewed on: 03 Apr 2018

Best spot we could have chosen for our Honeymoon. We spent so much time deliberating where we wanted to go and what we wanted to do. Once we received some feedback and guidance and arrived to Rosewood Mayakoba, there was never a doubt in our mind that we were at the most luxurious place we could find.
Travel Advisor:  Maddy Foxx Moffitt

Family Mexican Vacation

By: Ashley


Reviewed on: 26 Jul 2018

Rosewood Mayakoba was truly outstanding. It was over the top! Our lagoon suites were so beautiful with private plunge pools overlooking the lagoon, beautiful soaking tubs, indoor and outdoor shower. The service there was impeccable. The butler was very attentive to our needs and had excellent recommendations about the property. The daily breakfast buffet was beautiful and delicious! All of the staff including the waiters at breakfast addressed us by our family name and remembered details about what we had done the day before and had great recommendations about places to see and things to do. The beach was gorgeous and the beach service was pampering at its finest! We ate at all three restaurants on property and loved them all-especially Agave Azul with over 100 tequilas, outstanding sushi and asian fusion food. The spa was beautiful and I loved the individual treatment rooms in the jungle. We cannot wait to come back!
Travel Advisor:  Cristina Buaas

Paradise Close to Home

By: Texas Traveler


Reviewed on: 30 Jul 2018

We went for a friend's milestone birthday with 5 other couples. The overwater lagoon suites were amazing. We loved being neighbors with all of our friends, too. The bikes were a great touch as well as the app where we could text our butler. We all loved the spa (one of my best massages ever!) and the fact that we could use the facilities/hydrotherapy without an appointment was a huge plus too. We went to Tapas on the beach at the Rosewood food truck (Aqui Me Quedo) - that was our favorite part of the trip! There were a lot of families and kids - seems like the resort is well made for families/kids - but sometimes felt like we couldn't escape the squeals and sounds of kids, but not a huge issue. The hourly amenities at the pool and beach were a great touch.
Travel Advisor:  Laura Bassett

excellent

By: pb


Reviewed on: 01 Oct 2018

best service I have ever experienced
Travel Advisor:  Merrill Laguarta

5th time visiting

By: Katie B.


Reviewed on: 12 Nov 2018

If you have the chance to visit this paradise please do. Rosewood Mayakoba has won our hearts. There's no other resort we'd rather visit. Not only will you fall in love with the beauty of the resort, you'll quickly see the staff is like no other. As much as we love the lagoons and bike paths and pools, we care for the staff even more. Give this little piece of heaven a chance and visit!
Travel Advisor:  Catherine Parkin

Best place ever

By: David Garland


Reviewed on: 24 Nov 2018

We have stayed at Rosewood Mayakoba now three times. We have visited in different ways (without kids, with kids, etc.) and every time it is absolutely flawless and amazing. Incredible details, thoughtfulness and service is what sets this resort apart (besides the actual location and resort itself which is amazing). We are surprised, delighted and pampered every time and will return many times in the future.
Travel Advisor:  Jodi Bushkin

Rosewood Mayakoba

By: Juni


Reviewed on: 02 Dec 2018

One of the best properties we’ve stayed at.....it offers gorgeous scenery, a great beach and individual villas with spacious rooms, great bathrooms with indoor and outdoor showers. Just as important and perhaps their greatest asset is their level of service. Here, more so than other resort properties, everyone....not just the wait staff or the beach attendants, everyone goes out of their way to say “hola”, asks if they can help and generally makes you feel they care! The warmth and coziness one feels while on property makes you feel like you’re at home, not at a resort!! This combination of a gorgeous property with fantastic service is an invitation to return year after year!!
Travel Advisor:  Timothy Krenzien

Family

By: Family


Reviewed on: 19 Dec 2018

Great place, no need to leave the grounds. Great food, amazing service!!!

best services

By: beach lover


Reviewed on: 11 Feb 2019

We thoroughly loved everything about the hotel. What stood out was the attention that we received from the employees. It was extraordinary. Only 1 little issue was too much seaweed on the beach!
Travel Advisor:  Lauren Saiger Machowsky

Heaven on Earth

By: ann@wwburke.com


Reviewed on: 14 May 2019

The Rosewood Mayakoba is one of the most special places I have ever been. From the moment we landed in Cancun, we were pampered (even the car service to and from the resort is wonderful!). The entire staff immediately knows your name, and strives to make every detail of your stay perfect. I arrived very early at 9:30 am, and they immediately sent me to my room with Frank, our amazing butler. He explained every part of the resort, and gave us all of the activities and opportunities that were available to us each day. Jose, our evening Butler was just as great. The food and staff at the beautiful pools are friendly, and so much fun. Every day they do these “Pop-Up” extra treats on the beach and at the pool. Champagne o’clock was our favorite! The happy hour in the garden is such a good way to meet everyone that is visiting the resort when you are. By far, the top experience was the beautiful garden dinner. I am so happy to be a part of this family, and can’t wait to go back!
Travel Advisor:  Sally May

Rosewood Mayakoba

By: Michelle


Reviewed on: 26 Jun 2019

We’ve stayed at 5 star hotels all over the world and NOTHING compares to this one. It’s luxury and service on another level no other hotel can attain. The cuisine and cocktails were outstanding as well!!
Travel Advisor:  Susan Butler

Great trip

By: Tracey


Reviewed on: 20 Nov 2019

Five star vacation!!! Everything was perfect.
Travel Advisor:  Kelly Millington

Excellent stay (4th time)

By: Garland Family


Reviewed on: 26 Dec 2019

Another amazing stay at Rosewood Mayakoba. The facilities, staff and food were A+ as usual. Especially great time to travel between the holidays of Thanksgiving and Hannukah/Christmas as this year they had MANY more activities for the kids which they loved. We finally did the Le Cieba dinner which was amazing. One thing we really like proactive butlers that have suggestions (i.e a movie night or a special pinata party).
Travel Advisor:  Jodi Bushkin

Exceptional but Expensive

By: Joe S


Reviewed on: 26 Jan 2020

Solid Five Stars all around. Most noteworthy: Incredible service - friendly, attentive, capable, willing, no attitude, nothing gets lost in translation Outstanding food, every meal, every dish Beautiful rooms - not a bad one on the property, and each one is stunning Something for everyone- (pools, spa, restaurants, etc) and never felt crowded even at full occupancy- so no stress to get a pool or beach lounger or cabana The only drawback is this place is crazy expensive- like Hotel du Cap in peak summer season expensive. Not just the rates, but the added taxes, fees and service charges. Forget about being in Mexico.
Travel Advisor:  Anne Bluntzer

Over the top service

By: Jake Donovan


Reviewed on: 31 Jan 2020

I would recommend the Rosewood but travelers need to understand that it is more of a jungle/nature resort than a beach resort, though you can get to the beach (and it is technically on the beach, just far away). Most of the villas are a 5 minute bike ride away and are on the lagoon rather than the beach.. The resort is very large and very, very expensive. The food is very good but not outstanding. The service is probably the best we have had anywhere overall, though at times seemed overly attentive. I thought the Rosewood was an outstanding resort, but for me, not my favorite place and not worth the cost. My wife, on the other hand, really liked it because of the “nature type” experience and said she would go back.
Travel Advisor:  Josh King

Yearly Girls Trip

By: Tanya


Reviewed on: 17 Feb 2020

Rosewood Mayakoba is an amazing property. We loved the new adults-only beach club area. The service could not have been better and was even better than our last visit, which seemed impossible. We will definitely be back!
Travel Advisor:  Katherine Gould