Beach, Seclusion, Wellness
Number of Rooms
Check-in time is 14h00 – if the villa is available on arrival then an
early check in will be allowed at no additional cost. Check- out time is 11h00
– if the villa is still available on departure then a late check-out will be
allowed at no extra cost. However, if an early check-in or a late check-out
needs to be guaranteed prior to arrival, then the full nightly rate for the
night before or after must be paid for in order to secure this space.
A credit card guarantee is required at time of booking.
Cancellation fees are levied when guests cancel confirmed
reservations. The costs of the cancellation fees will escalate the closer the
guest/s cancels to their confirmed departure date. Our penalties escalate from
forfeiting the deposit to payment in full as follows:
a cancellation be made more than 8 weeks before departure, the non-refundable
deposit of 20% is forfeited.
a cancellation be made between 4 weeks and 8 weeks, the deposit plus 25% of the
price is forfeited.
a guest cancel between 3 and 4 weeks prior to departure, 50% of the price is
a guest cancel between 2 and 3 weeks prior to departure, 60% of the price is
a guest cancel less than 2 weeks prior to departure, then 100% of the price is
a deposit has been paid and the reservation is subsequently cancelled by North
Island due to a failure to pay the balance outstanding, the deposit paid will
be forfeited to North Island. In
the event that you cancel a reservation for any reason, such cancellation must
be made in writing, or via any web enabled booking system to North Island (if
the reservation was made online) and will only be effective upon written
acknowledgement by North Island the receipt of the notification of
cancellation. In such instance, you as the agent are essentially liable for the