The Milestone Hotel and Residences

London, United Kingdom

Virtuoso Amenities

For 2020:

  • Upgrade on arrival, subject to availability
  • Complimentary full English breakfast daily for two guests per bedroom
  • $100 USD equivalent Dining credit to be utilized during stay (not combinable, no cash value if not redeemed in full).
  • Early check-in/late check-out, subject to availability
  • Complimentary Wi-Fi
  • Suite Bookings 3 or more nights or any apartment bookings of 5 or more nights a one way airport transfer to/from London Heathrow to Milestone will be included as additional amenity.


PROPERTY SIZE: 56 rooms
ROOM STYLE: Classic
VIBE: Sophisticated
City Life Local Immersion Wellness

The Milestone Hotel and Residences

Address:
1 Kensington Court
England
London, W8 5DL
United Kingdom
Nearest Airport:
London Heathrow (LHR)
14 mi / 22 km

Hotel Features

At the Hotel

Features

  • Air Conditioning
  • Banquet Facilities
  • Business Center
  • Children's Programs
  • Conference Facilities
  • Connecting Rooms
  • Internet Access
  • Lounge/Bar
  • Multi-lingual Staff
  • Pet Friendly
  • Restaurant
  • Wheelchair Accessible

Services

  • Babysitting Services
  • Concierge Desk
  • Currency Exchange
  • Hearing Impaired Services
  • House Safe
  • Laundry/Dry Cleaning/Pressing
  • Limousine Service
  • Room Service
  • Room Service 24-hours
  • Shoeshine Service
  • Turndown Service
  • Valet Parking
  • Wakeup Calls
  • Wedding Services


Recreation
  • Bicycle Rental
  • Fitness Center
  • Sauna
  • Spa


In Your Room
  • Bathrobes
  • Butler Service
  • Complimentary Coffee/Tea
  • Complimentary Newspaper
  • Hair Dryer
  • Iron/Ironing Board
  • Mini Bar

About Us

To enjoy the best of London, you should be staying at its best hotel – The Milestone Hotel and Residences. This is London's quintessential luxury boutique hotel, a magnificent 19th-century architectural treasure centrally located in the Royal Borough of Kensington and Chelsea. Explore the best of London, all you have to do is step outside the door. There's Kensington to your left, Knightsbridge to your right, and Kensington Gardens directly ahead. The area around The Milestone Hotel and Residences is a playground for tourists, shoppers, and art lovers. There's history, music, science, London's most exclusive shopping, and plenty of open green space.

Each guest room at The Milestone Hotel and Residences is a work of art – a grand statement of colour and style – dressed with fine fabrics, fresh flowers, antique furnishings, and rare artworks. Each of our 43 deluxe guest rooms, 13 luxury suites, and six long-stay Residences casts its own spell. Some are richly decorated for a more intimate, inward-looking mood; others make the most of their stunning views over Kensington Palace and Gardens. Twice daily service by our devoted housekeeping team will keep your room looking pristine. Each time, they shall leave behind a few special treats: home-made cookies, bonbons, tomorrow's weather forecast, chilled mineral water, hand-picked seasonal fruits, complimentary newspapers, delicious canapés, candles in the bathroom – perhaps even a small book of poetry. There is still plenty of discreet 21st-century technology to keep you in touch, such as complimentary high-speed wireless internet connection and interactive TV with movies on demand.

Dining at The Milestone Hotel and Residences is an event as much as a meal. Wherever you are – Cheneston's with its fine mahogany furniture, the chic Conservatory, or the split-level Stables Bar – there is more than enough time for relaxed conversation and magnificent food. And inspired by the fact that our front door is virtually within Champagne cork popping range of Kensington Gardens, why not enjoy our famous 'picnic in the park'. Our Chef, Rob Creaser, and his team make their mark serving a fine international cuisine with an accent on modern British dishes. There's a fine choice of wine too: more than 400 vintages. Passion for fine wines and gourmet food are the driving force behind everything we serve at The Milestone Hotel and Residences.

This may be the heart of the city, but The Milestone Hotel and Residences has everything you need to maintain your fitness levels. Miles of jogging tracks in Kensington Gardens and Hyde Park, and a newly refurbished Health Club where there is a stream of flowing water in our resistance pool, a fully equipped gymnasium, and two luxurious spa treatment rooms. Here you shall find an oasis of central London calm and a superb range of body treatments, beauty therapies, and top-to-toe massages.

Best of the Best

Discover old-world charm, beautiful furnishings, exquisite art, outstanding cuisine (including Afternoon Tea), and an experienced and passionate team at this elegant, historic hotel. In a wonderful location, The Milestone Hotel & Residences faces Kensington Palace and Gardens, close to Royal Albert Hall. The 43 rooms, 13 beautiful luxury suites, and six luxury two- and three-bedroom Residences each feature original artworks and antiques. Fine British dining and international dishes can be enjoyed in Cheneston's Restaurant or in the original chapel, The Oratory, while Stables Bar serves the famous Milestone Smoking Old Fashioned.

Advisor Tip

You must not miss the duo of Irish and Scottish salmon at Cheneston's Restaurant, carved right at the table. –Trish Mercer Columbus, Georgia

Health & Safety

Information not provided

Sustainability

We are dedicated to conserving energy and supporting local charities such as Clean Conscience, Meanwhile Gardens and the British Exploring Society. Actively working to eliminate single-use plastics, so far 30 instances have been replaced with innovative alternatives.

The TreadRight Foundation, a non-profit uses travel as a means to improve local communities, planetary health and global wildlife conservation efforts, bringing The TTC family of brands together to make travel matter. ME to WE chocolate bars are sold to help socially conscious projects and Belu, provides sustainable glass-bottled water whilst donating 100% of its net profits to charity partner, WaterAid.

We work with CleanConscience to repurpose leftover toiletries into care kits distributed to charities. Used candles are recycled creating artisan scented candles. We are a proud member of Considerate Hoteliers; the Royal Society for the encouragement of Arts, Manufactures and Commerce; and the Food Made Good Programme.

Location

Address
1 Kensington Court
England
London, W8 5DL
United Kingdom
Nearest Airport
London Heathrow (LHR), 14 Miles / 22 Kilometers

Guest Rooms & Suites

Superior Queen Room

A Superior Queen Room recalls the time when luxury and courtesy were a way of life for wealthy Londoners. This is a queen-bedded room filled with fine fabrics and antique furnishings, and enlivened by views over Kensington Palace Gardens, Kensington Court or our courtyard. Each room welcomes you with the soft embrace of stylish individuality

  • Bathrobe
  • Coffee/Tea Maker
  • Hair Dryer
  • Iron/Ironing Board
  • Mini Bar
  • Safe
  • Slippers
View More

Deluxe Twin or King Room

For more room and even more of the Milestone's opulent fabrics and furnishings, choose a Deluxe Twin or King Room. We've created space for a desk and a small seating area and filled your luxurious bathroom with fragrant toiletries. If this feels like home, it's because we've chosen the furniture and materials that we would choose to live with.


  • Bathrobe
  • Coffee/Tea Maker
  • Hair Dryer
  • Iron/Ironing Board
  • Mini Bar
  • Safe
  • Slippers
View More

Deluxe Studio Room

A series of stunning decorative schemes such as Kensington Palace, Sir Henry Wood, Matisse and Margaret Rose bring each Deluxe Studio to life. Each has a character of its own, each draws you into a private world of luxury, fantasy, and pampered seclusion. Here the maid comes twice a day, the technology is effortless, and a butler is on 24-hour call.

  • Bathrobe
  • Coffee/Tea Maker
  • Hair Dryer
  • Iron/Ironing Board
  • Mini Bar
  • Safe
  • Slippers
View More

Junior Suite

The Park…Harlequin…Princess…Buckingham...Mistinguett – there's a Junior Suite to suit every occasion. Here, you can be decadently modern, unashamedly homely, or elegantly traditional. There are business facilities for those in a hurry, soft bathrobes and luxury toiletries for those who aren't, and an invigorating glass of champagne for everyone on arrival.

  • Bathrobe
  • Coffee/Tea Maker
  • Hair Dryer
  • Iron/Ironing Board
  • Mini Bar
  • Safe
  • Slippers
View More

Master Suite

Each Master Suite is a spectacular one-off, an ornate adventure in five-star luxury. Two have overhead galleries; one features a walk-in wardrobe; another, a large dining area and some have private balconies with views directly overlooking Kensington Palace and Gardens. To stay in a Master Suite is to say 'no' to everyday decor and run-of-the-mill hospitality.

  • Bathrobe
  • Coffee/Tea Maker
  • Hair Dryer
  • Iron/Ironing Board
  • Mini Bar
  • Safe
  • Slippers
View More

Residences

Each newly refurbished residence ranges between 750 to 1100 square feet in size and includes a luxurious lounge, bespoke kitchen, walk-in shower in addition to the main bathrooms and new built-in wardrobes, hand crafted furniture and soft furnishings. The Residences have direct access through the hotel or may be accessed via your own private entrance. Perfect for extended stays or when travelling with family and friends, our six luxury two or three bedroom residences comfortably accommodate up to 5-6 guests.

  • Bathrobe
  • Coffee/Tea Maker
  • Hair Dryer
  • Iron/Ironing Board
  • Microwave
  • Mini Bar
  • Refrigerator
View More
Total 6 Records

Facts & Policies

Facts
Experiences
City Life, Local Immersion, Wellness
Vibe Sophisticated
Room Style Classic
Number of Rooms 56
Check-In Time 2:00 PM
Check-Out Time 12:00 PM
Early Arrivals & Late Departures

We will do our very best to have your room ready upon your arrival but unfortunately cannot guarantee early arrival rooms unless the room is reserved from the night before. For all Virtuoso guests a late departure of 4pm will be extended at no added cost. Please let our reservations team know at the time booking if your client would need an early arrival an/or late departure.

Guaranteed Reservations & Deposits

Deposits and pre-payments are not required for most of the rates featured online apart from Advance Purchase Offers where full pre-payment is required. However, you will be asked to guarantee your booking with a valid credit or debit card. No payment is taken from your credit or debit card at the time of booking. Payment is taken on departure or in the event of cancellation otherwise than in accordance with our cancellation terms.

Cancellation Policy

All cancellations must be made in accordance with our cancellation terms.

Cancellations must reach the hotel by 2pm, local time the day prior to arrival.

Where a cancellation is not made in accordance with our cancellation terms, we reserve the right to charge you for the first night's accommodation.

Accepted Forms of Payment

We accept all major Credit Cards inluding Diners Club, Cash and pre-payment in the form of bank transfers.

Terms & Conditions

Rooms are available for check in after 2pm. If planning an early check-in pre registration by booking the night before is highly recommended to avoid disappointment, this will guarantee an early check-in. Alternatively we will be happy to register you and store luggage until a room is ready.


Check out time on the day of departure is 12noon; departures after this time are subject to availability.


Reservations are guaranteed for late arrival. Should you need to cancel the reservation then please let us know by 2pm the day prior to arrival to avoid a cancellation charge of one night’s accommodation. In the case of a non-arrival a charge of one night’s accommodation will be made. For apartment bookings please enquire as separate cancelation and T&C’s apply



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Virtuoso Amenities

For 2020:

  • Upgrade on arrival, subject to availability
  • Complimentary full English breakfast daily for two guests per bedroom
  • $100 USD equivalent Dining credit to be utilized during stay (not combinable, no cash value if not redeemed in full).
  • Early check-in/late check-out, subject to availability
  • Complimentary Wi-Fi
  • Suite Bookings 3 or more nights or any apartment bookings of 5 or more nights a one way airport transfer to/from London Heathrow to Milestone will be included as additional amenity.


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Total 3 Results

Reviews and Recommendations for The Milestone Hotel and Residences

100%

of 11
guests
recommend


Virtuoso Verified Traveler

All reviews are from confirmed guests sharing exclusive insights

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A fine place, quiet and comfortable

By: Pompey


Reviewed on: 26 Nov 2013

Enjoyed Hyde Park a lot, right at the front door. Close to good pubs.
Travel Advisor:  Eleanor Hardy

A quality experience

By: Longshanks


Reviewed on: 12 Sep 2015

The hotel decor is magical, the location could not be more central to what we hoped for. The room was beyond comfortable and the attention to customer delight second to none!
Travel Advisor:  Eleanor Hardy
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Recommended, but not highly

By: Laura


Reviewed on: 11 Apr 2017

This hotel is a 5 star and the lead hotel in Red Carnation Group . They have a bunch of 4 stars in London and we've tried a couple and they are terrific. Very high level of service for a 4 star. The Milestone was a dissapointment to me this year. The wi-fi is spotty in the hotel and my cell signal would not come through in their bar area and was spotty in my room. My A/C was broken the first of a two night stay and so it was too warm but there was nothing they could do short of moving me to another room. The breakfast is great, and the facilities downstairs are lovely. High tea was very good. But they give a very cheap exchange rate for the one-time F&B credit that Virtuoso, Amex and others offer. Like my $100 credit became 60 GBP when it should have been closer to 80 GBP. I would likely choose another hotel the next time I am in London and want to stay at a 5 star.
Travel Advisor:  Sam McClure
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The Milestone Hotel

By: Janet


Reviewed on: 26 Jun 2017

Excellent service, and a great example of a traditional English hotel.
Travel Advisor:  Debbie Fairvalley

London

By: traveler


Reviewed on: 06 Aug 2017

The service at the Milestone was top notch. The employees were helpful and courteous. They did an excellent job with their restaurant food and service at both breakfast and lunch.
Travel Advisor:  Julie Jones

room

By: CCF


Reviewed on: 01 Oct 2017

Service was excellent but rooms were small
Travel Advisor:  Bettie Lee

Wonderful hotel

By: Hank


Reviewed on: 07 May 2018

Everything about our stay at the Milestone Hotel was first class with wonderful service. The location is excellent right across from Hyde Park and Kensingston Palace and is within walking distance of the a tube stop, making getting around London very easy.
Travel Advisor:  Nancy Cutter

the best hotel no one has ever heard of.

By: rubyJ


Reviewed on: 15 Mar 2019

this was our 3rd stay. it is the best hotel anywhere, not just london. there is a warmth combined with such professionalism. great location. not walking out the front door into crowds. we can’t wait to get back there
Travel Advisor:  Jessica Hart

Impeccable Service

By: C&MParr


Reviewed on: 01 Jun 2019

What a wonderful stay! Each and every member of the staff at the Milestone treated us as though we were the only client at the hotel. From the front desk staff to the concierge, the restaurant staff and the room attendant were truly “at our service” at all times. Our room had windows facing Kensington Gardens, and was well appointed throughout. The bathroom was luxurious, and turn down service and music was waiting for us upon our return each evening. What a lovely touch. Complementary bottled water was always replenished, and a newspaper was waiting at our door when we arose each morning. The breakfast served in the dining room was excellent, and having tea served in the evening at least once is a must. The location of the hotel is ideal, within walking distance of many interesting shops and restaurants, any of which the Concierge is always pleased to make arrangements for upon request. This hotel is highly recommended.
Travel Advisor:  Jan Hammond

Esprit St. Germain

By: Daniel Paul


Reviewed on: 17 Jun 2019

Note: apologize - the order of the hotel rating was not in order - This review is for the Esprit St. Germain - my review submitted under same title was for the Milestone! Esprit was our favorite hotel, Eve was great at the front desk. The location of this hotel was perfect, we enjoyed walking the streets of Paris since the hotel is in district 5. The library concept was very nice, gave us a chance of "happy hour" prior to heading out to dinner -- we reflected on our day, had a chance to chill, then gear up for an amazing dinner. Eve helped us with great dining spots, directions to key walking tour exhibits, and was just a great pleasure. Room was clean, quiet, and quaint -- this is a great establishment - it works very very well.
Travel Advisor:  Brittany Sexton

Have some madeira m'dear.

By: David


Reviewed on: 19 Sep 2019

An excellent and conveniently situated 5 star hotel and one of the best restaurants in London. Bathroom scales were provided without asking. The only restaurant in London where I have found madeira.