Sofitel Mexico City Reforma

Mexico City, Mexico
Neighborhood: Cuauhtemoc

Virtuoso Amenities

For 2020 & 2021:

  • Upgrade on arrival, subject to availability
  • Complimentary Buffet Breakfast daily for two guests per bedroom
  • $100 USD equivalent Food & Beverage credit to be utilized during stay (not combinable, no cash value if not redeemed in full)
  • Early check-in/late check-out, subject to availability
  • Complimentary Wi-Fi

Virtuoso Exclusive Hotel Offers  

PROPERTY SIZE: 275 rooms
ROOM STYLE: Contemporary
VIBE: Sophisticated
City Life Local Immersion Wellness

Sofitel Mexico City Reforma

Neighborhood: Cuauhtemoc
Address:
297 Avenue Paseo De La Reforma
Mexico City, 06500
Mexico
Nearest Airport:
Internacional Benito Juarez Airport (MEX)
6 mi / 9 km

Hotel Features

At the Hotel

Features

  • Air Conditioning
  • Banquet Facilities
  • Business Center
  • Conference Facilities
  • Culinary Program
  • Internet Access
  • Lounge/Bar
  • Pet Friendly
  • Restaurant


Recreation
  • Fitness Center
  • Pool
  • Spa

About Us

Located in the heart of Mexico City’s historic Reforma Avenue, Sofitel Mexico City Reforma experiences a chic French style while submerging in the vibrant and lively Mexican culture and heritage by being just steps away from iconic monuments as the Angel of Independence and the Castle of Chapultepec.

Guests visiting Sofitel Mexico City Reforma for business can take advantage of our fully designed meeting rooms as well as the hotel’s convenient location within walking distance of the city’s thriving business district. Meeting planners and event teams will revel in the beauty of our 40th floor ballroom, which showcases floor-to-ceiling windows and panoramic views of the city’s awe-inspiring surroundings. And for our leisure guests, those looking for a tranquil escape from the bustling streets of Mexico City, we will delight them in the serene atmosphere of Sofitel’s lavishly appointed spa with L´Occitane, followed by enjoying a fun time at our luxurious 38th floor pool and finishing in any of our 3 bars and 2 restaurants, all with unique flavors and creative culinary expressions. Whether looking for spirited cocktails in the 38th floor bar Cityzen or an elevated gastronomic exploration in our fine dining restaurant Bajel with our mexican Chef Luis Escamilla. We truly have something for every style of dining.

Best of the Best

At Sofitel Mexico City Reforma, our Virtuoso guests can enjoy sweeping the BEST VIEWS of Mexico’s capital from any of the 275 guest rooms, 56 of which being finely appointed suites with exclusive L´Occitane and Hermés amenities and a unique modern décor. At the inside of the hotel, the interior design gives to the feeling of being at the right place in the right time with a perfect combination of bright colours, natural textures and modern accents.​

Advisor Tip

The entrance of the hotel is the original façade of one grand home that lined Reforma in the 30’s and that now embraces a speak-easy bar named FREEHOUSE that will invite the guests to feel local.

Health & Safety

High standards of hygiene and cleanliness are already delivered across all our brands, all over the world. However the COVID-19 pandemic demands that we elevate those standards even further; therefore, we have launched the ALLSAFE label, which represents some of the most stringent cleaning standards & operational procedures in the hospitality industry.

Accor’s global cleanliness & prevention standards have been developed with and vetted by Bureau Veritas, a world leader in testing, inspections and certification. The ALLSAFE label communicates to guests when these standards have been met in our hotels. All Accor hotels must apply the global and regional standards and be audited either by the Group’s operational experts or third-party auditors to achieve the new ALLSAFE label.

To further strengthen our hotels’ commitment to the care of all who visit, Accor has announced a groundbreaking strategic partnership with AXA, a global leader in insurance, offering medical support to guests across the 5,000 Accor hotels worldwide. Guests will benefit from AXA’s most recent advances in telemedicine through free access to medical teleconsultations, as well as access to AXA’s extensive medical networks, with tens of thousands of licensed healthcare professionals. Rollout is expected as soon as July 2020.

NEW OPERATIONAL STANDARDS OVERVIEW:

  • Physical distancing
  • Hand hygiene, including proper handwashing & hand sanitizer stations
  • Mandatory screening for all guests and employees, which may include a temperature check
  • Masks provided to all guests and worn by all employees
  • Increased cleaning & disinfecting frequency, with continued use of EPA-registered disinfecting chemicals, proven effective in preventing the transmission of COVID-19
  • COVID-19 awareness, education & training
  • Formal cleaning & disinfecting audit program

RESERVATION:

  • For more confidence in your booking, flexible rates are always available, allowing change or cancellation up to 24 hours in advance of arrival
  • Visit all.accor.com for the most up-to-date information on Accor’s global cancellation policies

PRE-STAY:

  • Via pre-arrival communications, we are asking guests to self-identify if they belong to a risk group for COVID-19; if yes, we ask that they postpone their travels until the risk period has passed, in order to help us ensure the wellbeing of all our guests and employees
  • Each guest will receive communication from the hotel prior to arrival providing additional information on arrival process, online check-in, hotel services & amenities, fast checkout, and more

ARRIVAL:

  • Gloves and masks for bell persons
  • Increased frequency of bell cart cleaning & disinfecting
  • Hard-case guest luggage disinfected and/or disinfecting wipes made available to guests

WELCOME AND CHECK-IN:

  • Gloved & masked welcome greeter offers hand sanitizer and mask upon arrival
  • Welcome letter communicating cleaning procedures, amenities available upon request, and protocols in public spaces
  • Mandatory screening for all guests, which Include a temperature check
  • Adjustments to front desk to promote physical distancing
  • Shift to low- or no-touch payment where possible
  • Guestroom keys disinfected

ELEVATORS:

  • Signage to indicate maximum occupancy to promote physical distancing
  • Increased frequency of cleaning and disinfecting with EPA-registered chemicals, proven effective in preventing the transmission of COVID-19
  • Hand sanitizer available in elevator foyers

GUEST ROOM:

  • Dedicated floors and self-isolation procedures assigned to guests who display a higher temperature at the time of screening
  • “Wellness kits” provided in each room (masks, gloves, hand sanitizer, disinfecting wipes, etc.)
  • Removal of: minibar items, pens & stationery, hotel collateral, print magazines, alarm clock, etc.; items available upon request, and disinfected between each use – new items provided where possible

HOUSE KEEPING:

  • 48 hour “resting period” between guest stays, followed by cleaning and disinfection
  • Stayover housekeeping service every third day and wellness checks daily
  • No housekeeping service while guest is in room
  • Personal Protective Equipment worn by all room attendants and changed after each guestroom
  • Enhanced focus on disinfection of all guest room touchpoints, plus continuation of extensive training and auditing
  • Continued use of EPA-registered disinfecting chemicals, proven effective in preventing the transmission of COVID-19

RESTAURANTS:

  • Masks & gloves for all restaurant workers, front and back of house
  • Mandatory screening for all diners, which may include a temperature check
  • Seat allocation to promote physical distancing
  • Envelope / pouch to place masks in while dining
  • Shift to disposable menus and/or disinfection between each use
  • Change of items / disinfection of all touchpoints on table between diners
  • Increased frequency of cleaning and disinfecting for both front and back of house with EPA-registered chemicals, proven effective in preventing the transmission of COVID-19

WELLNESS, FITNESS AND SPA:

  • Revised menu of services; varies by property
  • Gloved & masked welcome greeter offers hand sanitizer and mask upon arrival to spa
  • Mandatory screening for all guests, which may include a temperature check
  • Physical distancing maintained via signage, placement of furniture, locker assignments, revised occupancy limits, and scheduling of reservations
  • Gloves and masks worn by all employees; gloves changed and hands washed before and after each treatment, at a minimum
  • Lockers, vanities, showers, treatment rooms, etc. disinfected after each use
  • No self-service food & beverage in spa or relaxation lounge
  • Increased frequency of cleaning and disinfecting with EPA-registered chemicals, proven effective in preventing the transmission of COVID-19
  • Shift to low- or no-touch payment where possible
  • Signage and markers communicating physical distancing protocols in public spaces

CHECK OUT:

  • Contactless checkout via email, text message, telephone or television

LEARN MORE AT: https://www.allstaywell.com/

Sustainability

Propose guests to reuse towels & linen.

Offer eco-friendly amenitiesUse eco-certified, safe cleaning products.

Ban plastic straws, stirrers and cotton buds.

Protect children against sexual exploitation (WATCH).

Ban the use of threatened fish species.

Use low water consumption equipment for all showers, taps and toilets.

Treat wastewater properly.

Use LEDs or energy-efficient light bulbs.

Manage waste properly.

Location

Address
297 Avenue Paseo De La Reforma
Mexico City, 06500
Mexico
Neighborhood
Cuauhtemoc
Nearest Airport
Internacional Benito Juarez Airport (MEX), 6 Miles / 9 Kilometers

Guest Rooms & Suites

Superior Room

Superior rooms are thoughtfully appointed with one king bed or two double beds, working desks with Bluetooth connectivity for guests to enjoy personal entertainment and marble bathrooms with L’Occitane amenities.

365 square feet to 38 SQ M / 410 square feet

Location between floors 15 and 37

  • City View
  • Coffee/Tea Maker
  • Air Conditioning
  • Internet Access

Superior Room Club Millésime

Superior room with a skyline view of the City are thoughtfully appointed with one king bed, working desks with Bluetooth connectivity for guests to enjoy personal entertainment and marble bathrooms with L’Occitane amenities.

365 square feet to 38 SQ M / 410 square feet

Location between floors 23 and 37

Club Millésime Access

  • City View
  • Coffee/Tea Maker
  • Air Conditioning
  • Internet Access

Luxury Room

Luxury rooms with a view of the City are elegantly appointed with king beds, working desks with Bluetooth connectivity for guests to enjoy personal entertainment and spacious marble bathrooms featuring freestanding oval soaking tubs.

452 square feet to 50 SQ M / 538 square feet

Location between floors 15 and 37

  • City View
  • Coffee/Tea Maker
  • Air Conditioning
  • Internet Access

Luxury Room Club Millésime

Luxury rooms with a skyline view of the City are elegantly appointed with king beds, working desks with Bluetooth connectivity for guests to enjoy personal entertainment and spacious marble bathrooms featuring freestanding oval soaking tubs.

452 square feet to 50 SQ M / 538 square feet

Location between floors 23 and 37

Club Millésime Access

  • City View
  • Coffee/Tea Maker
  • Air Conditioning
  • Internet Access

Junior Suite

Junior Suites with a skyline view of the City and the Angel of Independence are elegantly appointed with king beds or two double beds, working desks with Bluetooth connectivity for guests to enjoy personal entertainment, a restful sitting area surrounded by floor to ceiling windows and spacious marble bathrooms featuring freestanding oval soaking tubs.

452 square feet to 68 SQ M / 732 square feet

Location between floors 23 and 37

  • City View
  • Coffee/Tea Maker
  • Air Conditioning
  • Internet Access
  • Sitting Area

Junior Suite With Terrace

Junior Terrace Suites are elegantly appointed with king beds, working desks with Bluetooth connectivity for guests to enjoy personal entertainment, spacious marble bathrooms featuring freestanding oval soaking tubs and an outdoor terrace boasting sweeping views of the city skyline and The Angel of Independence.

From 61.5 SQ M / 662 square feet

Located on the 32nd floor

  • City View
  • Coffee/Tea Maker
  • Air Conditioning
  • Balcony/Lanai/Terrace
  • Internet Access
  • Sitting Area

Prestige Suite

Prestige Suites with views of the Angel of Independence are spacious rooms with separated living and sleeping spaces and boast exclusive access to the Club Millésime, a private VIP lounge located on the 36th floor. The suites offer a luxurious master bedroom with a well-appointed marble bathroom featuring freestanding oval soaking tubs, Hermès amenities and expansive dressing area. The separate sitting area offers plenty of space for relaxation or hosting guests.

From 68 SQ M / 732 square feet

Located between the floors 15 and 37

Club Millésime Access

  • City View
  • Coffee/Tea Maker
  • Air Conditioning
  • Balcony/Lanai/Terrace
  • Internet Access
  • Sitting Area

Prestige Suite With Terrace

Prestige Suites with terrace are spacious rooms with separated living and sleeping spaces and boast exclusive access to the Club Millésime, a private VIP lounge located on the 36th floor. The suites offer a luxurious master bedroom with a well-appointed marble bathroom featuring freestanding oval soaking tubs, Hermès amenities and expansive dressing area. Guests will enjoy a private outdoor terrace with picturesque views of the Angel of Independence, as well as a separate sitting area offering plenty of space for relaxation or hosting guests.

From 68 SQ M / 732 square feet

Located between the floors 15 and 37

Club Millésime Access

  • City View
  • Coffee/Tea Maker
  • Air Conditioning
  • Balcony/Lanai/Terrace
  • Internet Access
  • Sitting Area

Opera Suite

Experience luxury with a view from the Opera Suite open-concept living and dining room spaces surrounded with floor to ceiling windows, showcasing sweeping views of downtown and the Angel of Independence. Elegant French décor combined with Mexican style accents this elevated VIP experience, whether hosting a dinner for eight at the large dining room table or unwinding after a day of exploring from the oversized soaking tub while overlooking Mexico City’s breathtaking skyline.

From 147 SQ M / 1.582 square feet

Located on floor 35 and 36

Access to Club Millésime

  • City View
  • Coffee/Tea Maker
  • Air Conditioning
  • Balcony/Lanai/Terrace
  • Internet Access
  • Sitting Area

Imperial Suite

Mexico City’s newest premiere luxury suite experience has arrived. The Imperial Suite is the ultimate in French sophistication, with artistic Mexican touches and elevated finishes around every corner.

With the expansive open-concept living and dining room space, host a celebration while guests overlook Mexico City from the breathtaking floor-to-ceiling windows.

Take a moment to unwind and soak in the city from the private balcony and outdoor tub, or sink into Sofitel’s indulgent bedding in a lavish master suite.

Looking to accommodate additional guests?Take advantage of the optional adjoining Junior Suite to add two more beds and over 60 sq/m to the overall living space.

Over 300 SQ M of living areas

Located on the floor 37

Access to Club Millésime

  • City View
  • Coffee/Tea Maker
  • Air Conditioning
  • Balcony/Lanai/Terrace
  • Internet Access
  • Kitchen
  • Sitting Area
Total 10 Records

Facts & Policies

Facts
Experiences
City Life, Local Immersion, Wellness
Vibe Sophisticated
Room Style Contemporary
Number of Rooms 275
Check-In Time 3:00 PM
Check-Out Time 12:00 PM
Early Arrivals & Late Departures

Please inquire direct.

Guaranteed Reservations & Deposits

A Credit Card is needed to guarantee every reservation.

Cancellation Policy

Individual rate plans may have varying cancellation policies. Check hotel availability rules for complete details.

Accepted Forms of Payment

Most major credit cards.

Terms & Conditions

Please inquire direct.



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Virtuoso Amenities

For 2020 & 2021:

  • Upgrade on arrival, subject to availability
  • Complimentary Buffet Breakfast daily for two guests per bedroom
  • $100 USD equivalent Food & Beverage credit to be utilized during stay (not combinable, no cash value if not redeemed in full)
  • Early check-in/late check-out, subject to availability
  • Complimentary Wi-Fi

Virtuoso Exclusive Hotel Offers  

Luxury for Less in Mexico City

Valid for Travel Now Through 31 Jan 2021. Book By 30 Jan 2021

In addition to the guaranteed Virtuoso Amenities, we are offering a 10% discount on Superior and Luxury Rooms and a 12% discount on Suites for bookings with stay dates until January 31st, 2021.

*Black out dates may apply. Cancellation policy: Cancel up to 24 hours before arrival to avoid one night penalty charge.

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