Adventure, Ecotourism, Seclusion
Number of Rooms
In order to confirm a reservation, a 25% deposit is required within 14 days of making the reservation. Please note that a reservation is not secure until this deposit requirement has been met. Tswalu reserves the right to automatically release any accommodation being held, where the required deposit has not been received.
The balance of the accommodation and all transfers must be paid in advance, and in full, no later than one month prior to the guest's arrival. Tswalu reserves the right to cancel the booking should payment not be received.
If a booking is made less than 30 days prior to travel, full payment is required. All extras are settled at the time of departure.
90 days prior to arrival a 25% cancellation fee will apply
89 – 45 days prior to arrival a 50% cancellation fee will apply
44 – 0 days prior to arrival a 100% cancellation fee will apply
With the exception of the Christmas (15 Dec – 15 Jan) and Easter periods when all bookings, confirmed in writing, will be liable for 100% cancellation fees. Our cancellation policy is applicable regardless of whether payments have been received by Tswalu or not.