Travel advisors may please inquire directly with the property.
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
No pets and no service animals are allowed at this property
MAXIMUM OCCUPANCY
- All Arenal Pool Casitas allow up to 2 Adults per room or 2 Adults and 2 children under 12 yrs old.
- Rainforest Pool Villas allow up to 2 Adults or 2 Adults and 1 child under 6 years.
- Springs Villas allow up to 3 Adults (1 king bed +1 day bed)
- EXTRA PERSON SURCHARGE
- Additional surcharge of $80.00 plus tax per night, includes hot breakfast.
IMPORTANT NOTES
- Children under 6 sharing room with parents are free of charge including breakfast.
Reservations during the holiday season:
- To secure the reservation, passports and full names of all guests are required at the time of booking.
- Name changes are not allowed for these reservations.A non-refundable 10% of the total reservation amount must be paid at the time of booking. The remaining total reservation amount must be paid in full at least 60 days before arrival.
- Cancellations up to 60 days before the guest's arrival date are subject to a 10% penalty of the reservation amount.
- Cancellations received within the last 59 days before arrival, no-shows, and early departures are subject to a 100% cancellation penalty.
- Nayara doesn't have a minimum length of stay, but check-in and check-out are not allowed on December 24 and 31.
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