Leah Bergner 

Garden Grove, CA United States
 97%
Recommended
235
Reviews
 
Travel Specialties
Interests
  • Beach & Sun
  • Food & Wine
  • Culture, History & Arts
  • Honeymoons
  • Ocean Cruising


Destinations
  • United States - All
  • Indonesia
  • Italy
  • Russia
  • Spain
Selling Travel Since
2007
Languages
  • English

My Background

After graduating at the top of her class from a local Southern California high school, Leah went on to pursue a Bachelor of Science degree in Sociology and European/WWII History at the University of California, Santa Barbara in 1997. It was in Santa Barbara that Leah decided a career in education might prove rewarding. Leah graduated from UCSB and pursued an even higher level of education from California State University, Long Beach. Here, she received her graduate degree and credentials in primary education. Leah taught for three years in the Long Beach and Anaheim public school system focusing on reading development and child advocacy.

Upon meeting Jay Johnson and his family, Leah took interest in the luxury travel industry. She recognized that she continued to have a great passion for learning outside what textbook pages could offer and could still use her educating skills in this field. Leah’s goal is to provide the utmost in travel advice and customer service, and takes great pride in being part of such a phenomenal Virtuoso agency. Your wish can be a dream fulfilled and realized as she plans every detail of your next adventure.


Places I Have Traveled


Reviews and Recommendations for Leah Bergner

97%

of 235
guests
recommend


Virtuoso Verified Traveler

All reviews are from confirmed guests sharing exclusive insights

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By: Carolyn


Reviewed on: 12 Aug 2013

Leah was very helpful in planning our Alaskan Vacation and willing to answer any questions. This is the second vacation that Leah has planned for me.

A loop closer.

By: Not provided


Reviewed on: 23 Aug 2013

Leah does an excellent job.. She follows up on all details and closes all loops. That is what you need in a travel person because "the devil is in the details".

Takes care of everything

By: Not provided


Reviewed on: 25 Aug 2013

The antithesis of the agent that just sells you a package from a brochure. Leah either knows everything you need or will find out about it and let you know promptly.. No mix-ups. Totally competent.

Highly Recommend

By: Ron


Reviewed on: 25 Aug 2013

Leah planned a 3 day private tour of St. Petersburgh with Exeter International which was outstanding. I have booked previous cruises with Leah & she is always there to help you make your trip successful.

By: Vicki


Reviewed on: 03 Sep 2013

I think Leah Bergner is great - we will use her for all our travels. She is soooo efficient & thorough with all aspects that I feel well cared for. Thank you Leah. V.Griffith

Alaskan Cruise Adventure

By: Sugarbabe


Reviewed on: 13 Sep 2013

Want to thank Leah, Jay, and Shawn for the terrific experience on our Alaskan adventure with the Go Country group. Leah did a wonderful job on arranging all our extra needs for this trip. Had some bad weather, but we smiled and drank our way through it. We had a great time meeting new friends and the excursions you planned. Thanks again for making this an experience of a lifetime and the extra time spent on our lodging and transfers. Thank You Again The Lowthers

One Word - Awesome!

By: Amitesh


Reviewed on: 04 Sep 2013

Leah was an amazing advisor in helping me select a cruise experience for my parents. She was extremely well informed and guided me through the selection process without being at all pushy. I will definitely use her again.

Yes, I would recommend Leah to my friends

By: col


Reviewed on: 13 Sep 2013

Paperwork was in order, and easy to follow, and in a timely order. And was always checking with as if we needed anything, and making sure things where ok. Before, and during the cruise, always pleasant to talk to, Enjoy it all.

Consummate host

By: tom and ann


Reviewed on: 08 Sep 2013

Leah is always there when you need her, always replies with answers to our e-mails, spends every waking minute with the go country group, and solves problems as they come up. We have never been disappointed with her skills in organization and really enjoy her company.

Just love her

By: Love to dance


Reviewed on: 21 Sep 2013

We all had the best crusie to Alaska. Leah had all the I's dotted and T's crossed. Looking forward to my next trip with Leah at the 'HELM"

Highly recommend her.

By: Jen


Reviewed on: 09 Sep 2013

At first when I booked our tour through Leah, there was a little concern on my part. However, as she worked with me, my mind was changed from negative to positive. Good work and good job.

Wonderful Alaska Cruise

By: Vicky R.


Reviewed on: 09 Sep 2013

Everything was so easy getting to the ship and all the planned activities on-board were so much fun! The room/bar booked for our on-board group activities was perfect. Thank you for another great vacation Leah!

By: bornlgsn


Reviewed on: 08 Sep 2013

Leah is amazing in her attention to detail. She does all the thinking so we don't have to. Makes sure a vacation is a vacation.

Alaska

By: Verna55


Reviewed on: 08 Sep 2013

Leah, is very detailed oriented, so we only had to enjoy ourselves since she took care of all the plans. If a problem did arise she handled it swiftly and always with a smile. She made herself available to us all. Can't wait till our next adventure with her as our fearless leader.

Very Very Very highly recommended!!

By: Charlene42


Reviewed on: 08 Sep 2013

Leah Bergner is the greatest travel agent I have every worked with. I am telling my friends and relatives about her. She is so sweet and a joy when she comes on our GO COUNTRY trips. We wouldn't know what to do without her, as she is so helpful and always accommodating. I don't know what I would do if she was no longer available to serve my travel needs. You go Leah!!!!

Outstanding!

By: Beverly


Reviewed on: 09 Sep 2013

Our recent trip to Alaska was so much fun. This was our second trip using Leah and Coastline Travel. You cannot go wrong with the Coastline team. Not only are they excellent planners, but they participate in the activities and make sure everyone is having a good time. We feel like we are part of a big, happy family. Thanks, Leah!

The Highest of Recommendations

By: JUJU


Reviewed on: 09 Sep 2013

We love Leah! She is the very best! Not only is she super sweet but she's great at her job!

Highly recommended

By: Not provided


Reviewed on: 06 Nov 2013

Don't travel without Leah!

By: CS


Reviewed on: 08 Sep 2013

Leah is amazing! She handled every detail, always responded promptly to any question, was very well informed and very fun to socialize with.

Highly recommended

By: Dusty Bob,


Reviewed on: 10 Sep 2013

Trip planning was great. We had a fantastic trip, loved Alaska. The whale watching was alot of fun. Leah always does a great job making sure everybody has everything they need and is always available. I don't know how it would get done without her.

Highly recommend

By: cathyf


Reviewed on: 11 Sep 2013

This was our 4th trip arranged by Leah and we were extremely pleased! Everything went as planned. All transportation connections were well though out and pre-planned meals and events were as promised. We were so pleased that we have already booked a trip with Leah for 2014.

Very dedicated to the details

By: Tom and Ann


Reviewed on: 10 Sep 2013

Leah has been the go-to agent for our group from Go Country for years. She has proven her dedication to making sure all the details of the trips are covered. We have seen her caring "attitudiness" in action time and time again while on the journey. She is great to have around with us. Thanks for another great trip, Leah! You made it so.

ORGANIZED

By: Gene


Reviewed on: 10 Sep 2013

This is the fourth time we have had the pleasure of Leah organizing our vacation. Each time she has prearranged trips for us, we did not have to worry about the itinerary. Leah explains prior to the trip each detail that is necessary for a successful and enjoyable vacation. Not only is her details “Right On," but also it is above and beyond what is expected. I highly recommend her to anyone who wants a person to plan a vacation for them, and not have to worry about their itinerary.

Highly Recommended

By: lynda48


Reviewed on: 17 Sep 2013

I think Leah is a wonderful travel advisor and I have worked with her for several different cruises. She goes above and beyond what is expected of her.

DRINK M DRY

By: STORMIN' NORMIN'


Reviewed on: 11 Sep 2013

This was one great cruise (except for the weather) well organized & Princess Cruise was very accommadating with all the private party priviledges. "Do it again". New Goal - "Drink em Dry".

very highly recommended

By: Ray


Reviewed on: 13 Sep 2013

From Ray&Nona Had an amazing time,enjoyed the entire trip. Best trip ever! Glad to help drink the whale ship dry, thank you & Jay for all the help & great time loved all of it. love you guys Ray &Nona

Exceptional Travel Advisor

By: SuzieQ


Reviewed on: 22 Sep 2013

Leah was extremely helpful and was very efficient. She is very knowledgeable and I have already recommended her to friends and family. When we are ready to travel again we will be giving her a call. It was a pleasure cruising with her to Alaska as well.

By: grammyshan


Reviewed on: 14 Sep 2013

Leah and Coastline Travel are great. They have organized 7 cruises for the Go Country radio fans and each one has been great. We are looking forward the next one.

We would travel with Leah anywhere! She is the best.

By: Ken&Dawn


Reviewed on: 13 Sep 2013

We've traveled with Leah on three cruises and totally appreciate all the work and effort she puts into them to make them the most enjoyable for our group. Looking forward to our next cruise to Panama and many more in the future. She is our travel "go to" Advisor for life!!

Highly Recommended

By: vic


Reviewed on: 13 Sep 2013

She did a Great job planning our trip . I don't think anybody could have done a Better job. She made sure that everything went smooth .

EXCELLENT CRUISE

By: STORMIN NORMAN


Reviewed on: 13 Sep 2013

Other than the weather, This was a great cruise, met some new friends, renewed some current friends and let's do it again with Panama. And, "Let's Drink em Dry"

Beyond Highly recommended

By: Bill


Reviewed on: 16 Sep 2013

The amount of time and effort that Leah puts into making sure that a vacation goes smooth is second to none. In the current times, when many businesses are concerned with cutting corners and minimizing time spent on projects, Leah is a throwback to times when personal service was the top priority. We have booked several vacations with a large group through Leah, and will continue to do so.

By: Sherry


Reviewed on: 13 Sep 2013

Leah, First of all, Leah, you are so sweet !! Loved meeting you and Jay. You did a great job organizing everything. The cruise was wonderful, and the Go Country get-togethers were fun. Thanks for everything.

I would higly recommend Leah for travel needs

By: Char


Reviewed on: 13 Sep 2013

Leah Bergner is the sweetest, kindest and most dedicated person I know when it comes to her job. This was my 2nd cruise and it lived up to all my expectations and that was thanks to Leah and Jay. I know Shawn is our light and energy for these trips but it is Leah and Jay who did all the work to put it together. And put it together they did. I would recommend Coastline and Leah to all my friends and family for any trip they want to take.

In one word - Wonderful !!!

By: KimRad


Reviewed on: 13 Sep 2013

Leah did such a great job in booking everything and taking care of all the details for my Denali trip and Alaska cruise with the GoCountry 105 radio group. And to think that she did this for 150 to 200 people...wow !!! She answered all my questions and got back to me quickly if she was on the line with someone else when I called. I'm so glad she went on the whole trip with us because now's she's a person and a friend, not just a voice on the other end of the line. Great job Leah !!!!!

By: Not provided


Reviewed on: 13 Sep 2013

HIGHLY RECOMMENDED Can't wait till next years cruise! Leah from Coastline Travel was such a pleasure to work with. She basically took care of everything,and kept us well informed all along the way. Candy M.

By: kiyoko Y


Reviewed on: 13 Sep 2013

I was looking for a Go Country group check in table on day 1. And big smile of Leah said Kiyoko ! why she's know my name? I was happy I found the table, Leah kept her SMILE all the time on the cruise. Thank you Leah and I could go again with you~!!! Next year Panama cruise I can't join you because, I'm going to see my Brother in Japan. see you   😏文

THE BEST TRAVEL AGENT EVER!!

By: CSack


Reviewed on: 18 Sep 2013

Leah had everything planned out for our group. She had the buses, the food, drinks all organized on the land excursions and the cruise parties set up with itineraries for all of us. I had the best time ever with no effort on my part at all. She is by far one in a million at what she does.

The highest recommendation available !

By: Holly


Reviewed on: 19 Sep 2013

Leah went far beyond what I expect form a travel agent. She kept our group in line and entertained. She also handled all problems thar arose. I have already signed on for another cruise she has organized, as have many others on the last Go Country cruise. This was my first and I thoroughly enjoyed it, even though I didn't learn to Line Dance. Perhaps I will do better next year. Sure glad it is with Leah.

Highly recommend

By: Gaeba


Reviewed on: 14 Sep 2013

Leah had everything so well organized and plenty activities to keep us busy.

Highly Reccommended

By: Ginger


Reviewed on: 15 Sep 2013

Leah is a great travel advisor. She listens to what you want and then finds the info. you need. She is always very friendly and cooperative. She answers your questions quickly and if she needs to find out something, she returns your calls immediately. I have actually had Leah come on a group trip with me. She is a very very hard worker and tries to do whatever you need. She is all about the customer! She is very reliable, and knowledgeable. If you want a great trip planned call Leah.

Could not be better.

By: Milky


Reviewed on: 06 Oct 2013

Hotel she recommended was SPLENDID. Location/room/food/service all lived-up to expectations.

Intuitive travel planner

By: Grammy


Reviewed on: 13 Oct 2013

Leah listened carefully to our wishes and asked pertinent questions about our interests and then planned a great itinerary based on those things. She was always available by phone and e-mail when we had questions and responded promptly when contacted.

Highly Recommended

By: Charlie1


Reviewed on: 29 Oct 2013

Leah walked us through every detail possible for our Crystal cruise; patiently answered all questions about the ship, offered suggestions for the most appropriate excursions, reservations, hotels, guides, restaurants, "must sees" to fit our needs. She made this trip truly a "trip of a lifetime". There were no surprises except for everything turning out to be beyond our wildest expectations.

Extremely efficient

By: Gloria


Reviewed on: 26 Nov 2013

Leah is not only extremely efficient. She is a delight to talk to on the phone. No matter how small or involve of a question you ask her, she gets you the answer as soon as possible, (SHE RETURNS CALLS PROMPTLY) something that I found lacking in other travel advisors I have dealt with in the pass.
Not Recommended

Paul Gaugan

By: Not provided


Reviewed on: 09 Dec 2013

Unfortunately the shore excursions were messed up because they were booked thru coastline and not the cruise line. Many times were changed. One excursion was supposed to be 4hrs and was 9 hrs. The cruise line didn't know as much as they should have about the shore trips. I was booked on a last day trip and dropped off at the airport, they didn't even know it existed. Very frustrating.

Highly Recommend

By: Dirty


Reviewed on: 14 Dec 2013

We found Leah to supply us with all the needed information in a timely manner and handle requests with professionalism

We love Leah

By: Beachgirl71


Reviewed on: 13 Dec 2013

We love Leah. She's facilitated a couple of trips for us now and she's always bright, compassionate and helpful. She never overshadows the trip but is always in the background willing to help. We'll use her again and again.

loop closer par excellance

By: sunsfanatic


Reviewed on: 14 Dec 2013

Leah epitomizes the loop closer, following up on each question or piece of information so nothing is left to chance. The result is usually a seamless travel experience with nothing to do but enjoy it.

French Polynesian Delight

By: Buschman


Reviewed on: 20 Jul 2017

Leah handled everything so that our trip was hassle free and totally enjoyable.

Cristal Cruise V3330 Lisbon Barcelona

By: Juancho66


Reviewed on: 25 Dec 2013

Leah has been at all times a very usefull help during our arrengments for the cruises we have taken with Cristal Cruises. The only thing I would recommed is that a most expedite way of communication has to be offered like Whatsup or similar so that a direct communication with her can be available inmediately in case a quick response is needed. This is especially helpfull for people overseas.

our gal leah

By: r.d.


Reviewed on: 11 Jan 2014

she has worked with us for several years always on top of the details of our trips couldn't travel with out her looking after all the aspects of our travel

Highly Recommended

By: Phil Aune


Reviewed on: 20 Jan 2014

I have used Leash on many occasions to travel. She has always done an outstanding of being our travel agents. She puts everything she has into making sure everything runs smoothly and that we have a good time.I have recommended her to my traveling friends and they have come back to me and said she did an outstanding job for them. Without question I would recommend her to anyone interested in traveling.

Delightful

By: LBJACK


Reviewed on: 28 Jan 2014

Leah Bergner is wonderful to work with. She is cordial, responsive, knowledgeable and creative. She meets and anticipates all of my travel needs.

Crystal Cruise -- Miami to LA via Panama Canal

By: Ron


Reviewed on: 24 Jan 2014

When I first talked to Leah I found her to be very courteous and knowledgeable about the Crystal Cruise program. She went over all the alternatives, rates, and side trips, etc., with a high degree of condifence that she knew what she was talking about. Also, she was excellent on her follow-through on phone calls and paperwork that was mailed to me. Her overall work was 5-Star. I look forward to working with her on future Crystal Cruises.

highly highly recommended

By: pancho


Reviewed on: 30 Jan 2014

if regent was just 5% of leah's attention to detail they'd be the most profitable on the planet. as it is, they don't have any concern for their customers so for me it's goodbye regent. when the general manager doesn't care, who does?????????

As usual

By: sunsfanatic


Reviewed on: 01 Mar 2014

As usual Leah's arrangements for the cruise and the sightseeing out of Sydney ran like clockwork. No problems-everything on time- and a good time had by all.

Highly recommended

By: Rocki


Reviewed on: 24 Feb 2014

Highly Recommend

By: Gloria


Reviewed on: 19 Mar 2014

Not only is she an excellent travel agent, she is a warm and caring person.  Her proficiently knows no bounds. I would recommend her to anyone who wants an agent who leaves you with no worries once you start your travels.

Highly Recommended

By: DJ


Reviewed on: 01 May 2014

Everything was perfect.  Love Princess for their food, service, military credits, etc. etc... The entertainment on this cruise was better than usual.  I have nothing negative to say except the band didn't play one or two nights due to injury or illness of the drummer.  Could not be helped.  Leah got us a good spot on the boat for our room as well as a super price.  We traveled with another couple and this was the first time we were next door to our friends.  Usually we find ourselves on separate floors.  It was very easy to coordinate dinner etc.  Leah even got our friends a great price.  The ports were really good.  Smoothest water conditions we have ever had.  April is a good time of year to go to Belize.  Leah followed up with us after the cruise which was nice.  We have used Coast Travel and Leah for several cruises now including Country cruises and we will definitely do it again.

Another great trip

By: sunsfanatic


Reviewed on: 02 May 2014

Tauck did a wonderful job primarily due to our tour leader who was fantastic. First class arrangements and Leah secured out Tauck "gift of time" an extra early night at the St. Regis in Osaka.

Highly Recommended

By: Mohamed


Reviewed on: 20 May 2014

We booked our cruise with Crystal Cruise through Leah Bergner and the service provided by Leah was exceptional. She answered all our questions however trivial and she updated us on all the details related to the cruise including booking shore excursions, dinner times, and speciality restaurants. We were impressed by her commitment to the clients and the service she provided. 

Highly recommended

By: Ali


Reviewed on: 06 Jul 2014

When i spoke with Leah in January she was so helpful and informative about the cruise I was planning.  She helped me with all the cruise details and made me so excited about the cruise, I was ready to book right away.  I just ended my cruise on May 31 and it was fabulous in large part due to Leah. I don';t know if she had anything to do with it, but my cabin was upgraded to to one with a veranda which was lovely and a wonderful surprise.  Also, although my birthday had been the week before sailing, Leah had arranged to celebrate my birthday on board with a cake for my table.All these details including my fantastic post cruise stay in Barcelona with private tour and driver which Leah arranged, demonstrated her exceptional professional abilities as an experienced travel advisor.  Since I am now addicted to the Crystal Cruise line and Leah  I will be contacting her in the future to arrange more trips and of course I will recommend her to friends.
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Highly recommended

By: patrish


Reviewed on: 09 Jun 2014

We have been dealing with Leah for years she is like part of the family.  She has helped us out alot.

Very highly recommend Leah Bergner

By: glo


Reviewed on: 14 Jun 2014

Leah is a marvelous travel agent.  Not only is she very professional and knowledgeable, but she is warm and very personable.When you book any trip with her, "every I is doted and every T is crossed". Nothing is left for you to take care of, except to have a good time.

A#1 IN OUR BOOK

By: R.D.


Reviewed on: 22 Jun 2014

LEAH HAS TAKEN CARE OF ALL DETAILS FOR OUR LATEST CRUISE  ABOUT 20 PREVIOUS  CRYSTAL CRUISES WE HAVE BOOKED 3 MORE  CRYSTAL CRUISES  THRU HER AT PRESENT WE HAVE NOT FOUND ANOTHER AGENT THAT MATCH HER EFFORTS ON OUR BEHALF

highly recommended

By: Annie


Reviewed on: 24 Jun 2014

Leah, made this cruise happen in just a few days. We decided on the spur of the moment to take a two week cruise to the British Isles. Every thing went smoothly. This is the second time we used Leah. Our first cruise was to the Baltic. That trip went well so we decided to give her a real challenge with just a few days to make plane, hotel and cruise reservations.
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highly recommended

By: luxury traveller


Reviewed on: 30 Jun 2014

I will not go into details, but I can honestly say that Leah has done an EXCELLENT job on organizing many luxury trips and cruises for our family.  She is very detail oriented and very knowledgeable.  Looking forward to our upcoming trips  and many more:))

We love Coastline Travel!!!!

By: Dawn/Ken


Reviewed on: 20 Oct 2014

We love traveling with Leah. She is an amazing young woman who is always there for us. She helps us online and on the phone to make sure our trips are the best they can be. Having her travel with us just makes it that much better. We look forward to our next trip and can't wait to see Leah again. She is awesome!!!!
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Very well organized and lots of fun. Couldnt be better.

By: Phil @LVCW


Reviewed on: 20 Oct 2014

Leah spent a lot of time and effort on our behalf to make this a very great cruise for all of us. I dont think she could have done any more for us. Everything was just perfect. and talking to others they felt the same way.
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Leah is a real pro

By: Alaska Cruise 2017


Reviewed on: 23 Aug 2017

She is a wonderful travel agent. She has a wealth of knowledge and is not afraid to share.

Leah was outstanding. She made typically nervous travelors extremely comfortable.

By: stratrj


Reviewed on: 20 Dec 2014

This was our second cruise and first land visit to Russia. Our first cruise (not planned by Leah) had several small problems. Our cruise planning by Leah was absolutely perfect. No problems at all. We wanted to front end our cruise with time in Moscow. Leah arranged a local travel company that took care of us from the time we landed in Moscow to the time we left Moscow. Transportation, lodging, and tours were all planned and executed extremely well with Leah acting as local contact. We used the same tour company to do private tours in St Petersberg (Exeter). Leah also coordinated assuring that our Russian Visas were in order and delivered in plenty of time. We are always skeptical when relying on someone else to plan on our behalf. Leah put us totally at ease. We will absolutely use Leah to help plan and coordinate future travel plans. She was terrific.
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Annual Country Cruise

By: country cruise family


Reviewed on: 20 Oct 2014

We try and take this trip every year. it is a nice group of people and Leah always goes along on the trip. This year the panama Canal was an extra special destination i would recommend any one do this, this year if they can. The princess Cruise line was very pleasant. We had a nice suite for the three of us. Great service from cruise staff, and Leah put together wonderful excursions that were customized for the group.

knowledgeable and very friendly

By: ginger


Reviewed on: 23 Dec 2014

Leah does a great job every time. We have gone on her trips for 8 years and she is always available to answer questions. I do have 3 comments this time about things we did not enjoy. The flights were terrible. It took us all day and especially the flight home. You get off of a cruise extra early and then your flight isn't until that night. That was exhausting. I would rather pay a little extra for better times or nonstop flights. The dance instructor was too advanced for us and the dancing seemed way more advanced than usual. I guess we are used to and loved Shawn Parr- he would make it easy and fun. I would have rather just had some of the people in the group teaching it as the song goes along as it was many times in the past. I enjoyed the band once in awhile, but honestly we enjoyed the dj playing current songs we know or have heard better. Leah always does a great job and I don't want this to be a dig for Leah. We are just giving some of our comments about things we like.

Superstar

By: linda527


Reviewed on: 20 Oct 2014

Leah really knows her stuff. Somehow she manages to get everything and everyone in perfect working order, with never a hitch. It doesn't seem to matter if it is a party of one, or a party of 200. Leah is truly a SUPERSTAR!!!!!
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Great Cruise

By: Ron C


Reviewed on: 13 Oct 2014

Cruise was great. Problems with United Airlines. Missed flight to Istanbul because plane from Chicago was late & then monsoon storm delayed departure from PHX. United then routed me through Dulles to Frankfort to Istanbul & lost my luggage. Ship left 9/29. Luggage finally arrived 10/4. Then had problem checking in for return flight because United never told me they had changed the locater & E-ticket #s when they did the reroute.

Good customized planning

By: NYStan


Reviewed on: 28 Oct 2014

Leah listened to us and planned the arrangements of our trip so they were appropriate to our physical limitations. We had a great time and look forward to more planning together in the future.
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Expert friendly and personal service

By: Mary


Reviewed on: 27 Oct 2014

Everything was great and perfectly organized as usual. Had a wonderful time.
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Leah Bergner - The BEST in the Business

By: Katie


Reviewed on: 25 Oct 2014

This was my 5th time cruising with Leah and she had everything organized, as usual, and if there were any hiccups, she handled it. One very patient gal she is! We all love Leah and every year the cruise gets even better!!! Her planning is amazing! She is very personable with everyone and she makes y'all feel like family, well, this group is family! Don't know what we would do without her! Already looking forward to next year and what she will have up her sleeve for our California Coastal cruise! Yee Haw! Bring it on!
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terrific as always

By: Ross


Reviewed on: 29 Oct 2014

Leah was as always friendly informative and professional.

Always the best and most pleasant person.

By: TomandAnn


Reviewed on: 24 Oct 2014

Leah has helped us through every cruise we have taken as a couple. She is very attentive to our requests and even put together a marriage and honeymoon package for us a few years back. She has always been patient and there for us with answers to resolve concerns. We love her and enjoy having her with us on our group cruises.

Great

By: Joe


Reviewed on: 24 Oct 2014

The DJ was much better than the band. The dance instructor was exceptional! I was a pain in the butt and Leah handled it well. As a non dancer I really enjoyed the cruise.
Not Recommended

Black Sea with Holland America Prinsendam

By: vicki griffith


Reviewed on: 26 Oct 2014

Hi! Leah, Our trip was not great. The ports of call were changed from those in the Ukraine to other less interesting ports in Turkey. the day excursions were not very good - boring - nothing much to see. Plus the fact the excursions were expensive for that they were & where they were. I don'y think we will be traveling with Holland America again. Our cabin was very nice & the food in the special restaurants was good. Overall because of the ports of call I would give this trip a c-. Thanks again for all your help. We'll let you know when we find something to go on again. VickiGriffith
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Outstanding Service in All Details

By: Charlie1


Reviewed on: 26 Oct 2014

Friendly service, immediate response to questions, did research and always followed up. Made excellent recommendations and always got us great seats on planes.
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Great Job

By: Pamela


Reviewed on: 04 Nov 2014

Our voyage on the Crystal Symphony was even more wonderful that we expected! Leah was expert in our booking and anticipating portions of the trip that needed extra attention. We look forward to planning another Crystal voyage with her!

educational trip

By: teach


Reviewed on: 10 Nov 2014

The entire trip was an education for me. I went with the intent of visiting places I had studied about. Some parts were emotional: i.e my trip to Bethlehem. Shore excursions good; service on ship not so good. Food needs to be improved upon. Entertainment on ship poor, in my opinion.

Travel Planner

By: E. & R.


Reviewed on: 16 Nov 2014

Leah Bergner is an EXCELLENT Advisor....She is professional , keeps in touch during the processing period, etc. It is always a joy to work with her.....We feel comfortable and free of worry with her advice and service. We shall continue to seek her out for future journeys! Elaine & Rad S.
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Very patient, superb expert

By: bonnie


Reviewed on: 17 Nov 2014

Leah recently arranged the Viking River Cruise trip for us, 22 members in our group. The first contact to Leah was made about one and half years ago. During a such a long period, there were several changes to be made, lots of questions to be asked, various numerous contacts needed and special arrangement requests necessary between Leah and our group. Sometimes I felt as if she was using all her working hours for our group. However, Leah was very patient all the time and dealt the difficult situations superbly well. For example, due to the misunderstanding regarding the air option, Leah had to go the extra mile to resolve the problem with Vikings. Leah not only solved the problems, but also arranged our flights with better value. Thanks to Leah, we all 22 people had a great time in cruising the Danube River.
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It was friendly service.

By: Dongs1942


Reviewed on: 17 Nov 2014

It was excellent service and the end in Budapest was beautiful

Professional Wisdom

By: TomTom


Reviewed on: 02 Jan 2015

Leah B. is a wonderful travel advisor. She is professional and knows her job!! In the past and recent trips Year 2014, she has been superb in her knowledge, presentation and follow thru! She is a JOY to work with! Thank you!!!

luxury morocco

By: chels


Reviewed on: 12 Jan 2015

This trip was impeccably planned by leah, she listens very carefully to our wants/ needs. We had a diverse tour so we were able to see several different aspects of Morocco. The trip was educational, enlightening, and luxurious, all of the things that make a trip fantastic for our family! This is not the first trip that leah has arranged for our family and certainly not the last!!!

Wonderful trip

By: Janet


Reviewed on: 21 Jan 2015

Leah did a wonderful job planning our trip to Santa Fe. The hotel was exceptional from the moment we checked in to our last good bye. We can always count on a fabulous time when we are in Leah's hands.

A1

By: Shelly


Reviewed on: 09 Feb 2015

No detail was left unattended.

Leah Bergner is a gem

By: A big fan of Leah's


Reviewed on: 23 Jan 2015

Time after time, Leah proves herself as professional, gracious and a delight to work with. There are no surprises when Leah plans your travel; she is efficient and always ready to answer any question or solve a problem. And if somehow she doesn't know the answer (very rare, indeed) she'll quickly get back to you with the correct answer. Calm and cool under pressure, Leah manages you gently through the miasma that much of travel has become. This was our second cruise on the Paul Gauguin. It was seamless from start to finish due in no small part to Leah. She made sure every detail was in order. Trust me when I say you'll thank her countless times during your travels. I don't think I'd bother to plan a trip without her. There's simply no benefit to that! Cheers, Leah! You're a joy to work with. Thank you for your wonderful service. Coastline is blessed to have you.

NORMAL EXEMPLARY JOB

By: SUNSFANATIC


Reviewed on: 12 Feb 2015

another great job. Cruise went well in all aspects except hotel pick up in Tahiti which was hotel's fault. Leah got amends made.

Splashdown

By: Linda manrow


Reviewed on: 11 Oct 2017

Leah is awesome she works so hard to ensure our trips and excursions go off without a hitch

Outstanding!

By: bobnk


Reviewed on: 27 Mar 2015

Once again, Leah has done an excellent job! Leah has been our travel agent for several years and always surpasses our expectations. Leah makes it so easy. She really takes all those messy details such as transfers, connections. etc. and makes them so seamless, taking the hassle out of traveling. Leah is super responsive to all of my "what about" and "where do I" questions. I recommend Leah to all of my friends and family.

USUAL FIRST CLASS SERVICE

By: R.RD.


Reviewed on: 10 May 2015

LEAH DOES A GREAT JOB FOR US COVERS ALL THE BASES

Expert friendly service!

By: Charlie65


Reviewed on: 18 Jun 2015

Outstanding service and perfect hotel accommodations. Thrilled with our trip.

Fantastic recommendations

By: Diane26


Reviewed on: 03 Jul 2015

Leah's recommendations were thoughtful and made our trip very enjoyable. We especially loved the Hotel Esprit St. Germain in Paris. Her knowledge of what we like and the hotel's hospitality and personal service really enhanced our stay. Thanks Leah.

Kind, helpful & thorough !

By: Leslie


Reviewed on: 22 Jun 2015

Leah was helpful throughout the trip planning experience. She always followed up on questions and quickly responded to all emails and calls. She was vastly knowledgable, and helped us plan the best honeymoon. I had never used a travel agent before and she went beyond expectations and hopes! Thanks Leah, you're the best !
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Trip of a lifetime!

By: ew


Reviewed on: 13 Nov 2015

Leah put together the trip of a lifetime for me, a month in Italy. I couldn't have done it myself, and we were planning it on the go as I was making up the itinerary while I was traveling. She was really flexible in accommodating my feedback, and I couldn't imagine how much work it would have been to do that myself. Looking forward to working with her on my next epic travel adventure, whenever that may be.
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Great help!

By: BU65


Reviewed on: 13 Aug 2015

Leah was a great help for our trip to Hawaii! She made the process enjoyable & took the stress out of the planning. We will definitely use her services again! She is a true professional. We highly recommend her to others.

Great service as usual

By: Desert dweller


Reviewed on: 13 Aug 2015

Always great to have Leah helping us out with the planning stages of our trips. She is open to my preferences and willing to make suggestions that, so far, have never led me down a wrong path. Viking was not Leah's first choice for river cruise company's but Viking had the itinerary we wanted and we definitely wanted casual and NOT an ornate ship. She gave us the pros and cons of several river cruise lines. We chose to stick with our original Viking trip and were well pleased; great itinerary, we encountered no "glitches", and the whole trip was seamless. Leah arranged the pre and post cruise stays, the transfers to the ship and the hotels, and stayed on top of any cruise discounts we qualified for. All deadlines were met. We have used Leah for 3 years of our international travel plans, I never worry about if the tickets will arrive on time, if the transfers will go through, etc. Travel can be stressful but having Leah cover the details is very reassuring!!! Thanks!

usual great service

By: R.D.


Reviewed on: 30 Jul 2015

TRIP WENT WELL ALL RESERVATIONS WERE AS EXPECTED WE CAN A;WAYS CPOUNT ON LEAH TO HANDLE ALL THE DETAILS

Was there ever a doubt. The woman is awesome!!!!

By: Char42


Reviewed on: 03 Sep 2015

Had a wonderful time. Of course, way to short. Leah did an amazing job. Everything went off just as she planned. Could not have asked for better. So looking forward to Splash Down Trip in october. So much fun because Leah and Jay travel with us and of course our Shawn is back!!!!! Yea!!!!! See ya soon Leah!!!!

Great Family Trip

By: Vicki


Reviewed on: 07 Sep 2015

Princess Cruises did a great job. As planned, our suite was the hub of all activity. We have nothing bad to say about the whole trip, which included 3 days in Denali.

Couldn't have been better

By: Flash


Reviewed on: 14 Oct 2015

The suggestions, planning, execution for our cruise and the before and after hotel experiences couldn't have better. Even on the phone you could feel Leah's smile. Five star all around.

Expert friendly service.

By: Ginger


Reviewed on: 28 Oct 2015

Leah is a great travel agent. She is very informative, friendly and energetic and a very hard worker. She deserve a RAISE JAY.

Attentive

By: TomandAnnie


Reviewed on: 18 Oct 2015

Great job again! Seven cruises and counting! Already signed up for next year!

California Coastin

By: Coach Tom


Reviewed on: 19 Oct 2015

You wont be disappointed. Having dealt with Leah since 2009 she has never failed to provide me with the best service possible. Leah's knowledge and profession services cannot be topped. She has gone above and beyond to provide me and my friends with superior service while planning our vacations. Leah works hard and I am grateful for her efforts each and every year. Give Leah a call, you will not regret your decision to do so.

Amazing as always

By: Beach girl


Reviewed on: 18 Oct 2015

As usual Leah did not disappoint and had everything for our trip 100% wrapped up and taken care of prior to trip. If we ever have questions she finds us the answer so everything runs smoothly. She is a incredible hard worker dedicated to making sure everyone has what they need to the best of her ability.

A Super Talented Travel Agent

By: Sonja and Keith


Reviewed on: 18 Oct 2015

Another great Country Splashdown Trip-- organized and scheduled by Leah. She does everything in her power to make our experience, over 280 people, on board the Princess Cruise Line, wonderful. A real problem solver, with a wonderful positive attitude. Our accommodations are spectacular both rooms and dancing areas. Always thinking about the cruisers on the trip before herself. Our exclusive excursions are well planned and fun for all. She takes into considerations special needs of some passengers who might have limitations by planning safe passage. There is no doubt, Coastline Travel, has a very conscientious employee who represents the company very well in the travel business.

Great Travel Advisor

By: Syoung


Reviewed on: 23 Oct 2015

Leah was great at coordinating our trip on the California Coastal Cruise with Princess Cruise Lines. She was always quick to respond to questions and get answers asap if she didn't already know. Highly Recommend her for your travel needs!

Expert detailed advisor

By: Katie0627


Reviewed on: 22 Oct 2015

This was my 6th cruise with Coastline Travel and Leah as our advisor. Each year she out does the year before planning of excursions and events. She is the sweetest, friendliest gal you could ever ask for. Have an issue, she'll do what it takes to have it resolved! :) Needless to say, our group, Country Splashdown, adores her! We wouldn't want to travel without her. Looking forward to our next cruise with Leah, just 371 days away!

Leah is the best!

By: Splashdown2015Linda


Reviewed on: 22 Oct 2015

Leah ALWAYS does a FANTASTIC job!!!!! And she always makes it seem totally effortless, even though I know it is not.

Country Western Dancing Cruise

By: Lon


Reviewed on: 27 Oct 2015

We had a great time on this cruise. The ship was clean and well run. The dancing was a lot of fun and just enough. All the little details were taken care of and that's thanks to Leah. She's the best. No stone was left unturned.

Travel Advisor

By: Kuang


Reviewed on: 13 Apr 2018

Very helpful in explaining the handling of issues related to route deviation in the Princess cruise.

Country Splashdown

By: JennieJen


Reviewed on: 22 Oct 2015

Hello, Leah Bergner -- 3 cheers for her again. Awesome, off shore excursion, great line dancing, of course Shawn Parr was with us again with his DJ Mark. Great twosome. Leah does great organizing, and she offers us great deals, that we cannot refuse. So my roommate and I always sign up on the ship before we disembark the cruise. We meet the nicest people, and this year "what a surprise" we had the same table mates as we did the previous cruise. How awesome is that. Through Leah my roommate and I are already booked for the next cruise in October 2016. Thanks again, and there is only one Leah. Jen

Leah is a dream

By: Charlene42


Reviewed on: 23 Oct 2015

There are not enough words to tell you how much I enjoyed our trip. Our sweet Leah and wonderful Jay outdid themselves for us and gave us a fantastic trip to remember. I know this trip took months and months of planning and organizing and Leah and Jay were with us all the way. I am so so glad they travel with us. Shawn parr is a big bonus and so much fun. He makes us happy and makes us laugh and he teaches us to dance. Would not know what to do without Mark, our DJ. Shawn won't travel without him. This is why I look forward to this trip every year and so do so many others. I hope more come to join us because they will have a wonderful time . Than you again Leah and Jay for making this trip the HUGE success that it was. I love you both and would think of no other travel agency to recommend to my fiends ❤️❤️❤️❤️❤️

Leah and Coastline come through again.

By: tcr


Reviewed on: 22 Oct 2015

The cruise was not very exotic since we had already been to all the places before. But Leah came through as always making it special for everyone.

Knowledgeable but slow to respond

By: sheshe


Reviewed on: 24 Oct 2015

Helpful but slow to respond to questions once she gets your money. Very dissappointed there were not enough men to dance with on the 2013 Alaska and 2015 Coastal Cruises. Instead of Coastline paying for free drinks, tee-shirts, Coastline crusing bags, plastic luggage tags and prises, you would make your single females much happier if you would offer discounts to men to act as dance hosts. Also, would like more traditional, older line dances played rather than the newer, more intricate dances. It's silly to learn dances that are never played locally at the dances at home. It's much more enjoyable to dance to dances we have committed to muscle memory. Our poor brains can't cope with deviations like traveling to the kick ball change in Black Velvet. It doesn't allow the step to be performed properly when traveling.

Great Trip

By: Bbond


Reviewed on: 24 Oct 2015

Had a great time. Enjoyed all the opportunities to spend with the Country Splashdown group.

Way too much fun (to be legal).

By: Old man Cruiser from AZ


Reviewed on: 23 Oct 2015

This adventure was so much fun. The week seemed like 2 day. The Coastline staff made sure everything went well. Leah put on the best cruises. Leah makes you feel if you were part of her family and couldn't be nicer. We have already booked our next cruise with Leah and the the group from this cruise. For a rating, 100 out of 100 being the best.

Good Line Dance Instruction Plus

By: ELev


Reviewed on: 23 Oct 2015

I enjoyed participating in the line dancing drill and performance. Shawn and Linda provided very good instruction. Also, it was a pleasure dancing with Sheila again for 2step and socializing with some members of the group when away from the dancing. The only prodigious headache was the embarking and disembarking.

Splash-i-licious!

By: Quilter Diane


Reviewed on: 23 Oct 2015

2015 Splashdown more than exceed my expectations. Beginning with the greeters when we boarded the ship all the way to the farewell party, it couldn't have been better! Not only Coastline, but Princess Cruise Line, too was the best! Leah, you and Jay always go the extra mile to be friendly and helpful and Shawn is quite simply "the friendliest guy in town". I met so many nice people in the group and look forward to seeing them again. I can't wait to go to Splashdown 2016 next year! Thanks for everything!

Would always recommend Leah B. treated us like rayalty

By: JDF


Reviewed on: 22 Oct 2015

We had great expert service and communication Leah Bergner. Would not change. She is always willing to help

Leah always present and ever helpful.

By: johnt


Reviewed on: 22 Oct 2015

This was our first trip with Leah at the helm and we totally enjoyed the experience. We have already signed up for our next trip with Leah and are comfortable that everything will be handled in a professional and timely matter.

Whaaat?????

By: tyrone


Reviewed on: 22 Oct 2015

Generally, on balance, the trip was fun. A few mild stumbling blocks....although we had specified with whom we wanted to be seated for dinner well before the trip began and were assured it would be so, it wasn't so when we boarded and we had to go through some lines and waiting to get the Maitre d' to rearrange things...but not a big problem. Another criticism from my point of view....the line dancers just dominated the floor and left very little room, if any, for twosteppers, until the last couple of days of the cruise when a request was made to leave the periphery open and allow twosteppers some room....again, not a biggie. Thought the food was acceptable, but not particularly great entrees. Choice was limited. Deserts were good. Service everywhere was exceptionally good...Staff friendly, courteous, very willing to help out. We did Alcatraz on our own and that was a great tour, as was touring the USS Midway in San Diego. Love cruises that begin and and in LA.
Not Recommended

Value not as promised

By: RE22


Reviewed on: 30 Oct 2015

Advertised Bona Fide Band, no show, no explanation. Never greeted with a hi, how are you, glad you came. Did not feel welcomed. Organizers consistently late for scheduled events or classes. Asked about bathroom amenities and was told there were none (might be dispensers in shower). Leah asked for them to ship to her brother in the military overseas. The dance floor was too small for the number of people. Babies were allowed to crawl on the dance floor. I personally had to avoid stepping on one a couple of times. I should not have to worry about a baby on the dance floor, especially at 10 and 11 o'clock at night. Classes scheduled for 3 or 4 hours, but only water was provided. A light snack would have been nice. The only reason we had a good time is because a few friends came together.

all went perfectly

By: sunsfanatic


Reviewed on: 01 Nov 2015

THE LIMO PICK-UPS WENT WELL, THE CRUISE WAS VERY ENJOYABLE AND THE SHIPBOARD CREDIT WAS APPRECIATED.

Very efficient.

By: Jonny


Reviewed on: 12 Jan 2016

Leah is a very good. Travel agent.

fantastic in every way

By: pegster


Reviewed on: 30 Dec 2015

Leah Bergner is the absolute best there is....efficient...knowlegable....sweet....great manners....caring....quick. Have been exposed to several travel advisors...none can compare....
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Expert friendly service!

By: Joni


Reviewed on: 08 Jan 2016

The trip was a last minute plan to celebrate my kids' graduation from college. We didn't give Leah a lot of time to work the system, then at the last minute threw her a curve by adding someone. She handled everything with great skill and a positive approach. I had always worked my own vacations prior to working with Leah, now I go to her first. She great for all plans - cruises to packages to all-inclusive to more laid back trips. Always great. Thank you.
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Good time!

By: Alison 65


Reviewed on: 08 Feb 2016

Leah planned a great trip. The ship was very well appointed and the itinerary was great. Unfortunately I came down with the flu and a little touch bronchial pre-pneumonia so I wasn't feeling too well a lot of the time. The line was Oceania and I found myself comparing it to Crystal on which I have traveled several times. Unfortunately Crystal is the superior line. However, I did enjoy some of the specialty restaurants on board the Riviera and the staterooms were very spacious. The shore excursions were very good and well managed but I will probably be traveling on Crystal next time. However, Leah Bergner is the most knowledgeable, helpful and friendly travel advisor one could ever want and I'm so glad she is available to help me plan my trips!

excellent

By: richard520


Reviewed on: 15 Feb 2016

We were very satisfied with the trip and Leah did an excellent job.

a 1

By: Lucky1


Reviewed on: 22 Feb 2016

Each trip "Leah bergner " does for us is " great " !!!!! She is a pro at her job !!!! My daughter also uses Leah !!! Can't say enough ,,, so that's enough !!!!!! Thank you Gerald n Gener

Excellent Travel Advisor

By: Classenr


Reviewed on: 01 May 2016

Excellent trip as I like sea days, & this transatlantic repositioning cruise had many. Loved the ship. Crew was very friendly & eager to please.

Expert, reliable, an advisor we can trust!

By: David


Reviewed on: 21 May 2016

Leah helped me and my wife plan our first Chrystal cruise which was also our very first cruise ever. We have nothing but great things to say about her. She is knowledgeable, efficient, friendly, patient and reliable; she pays attention to detail and communicates with clarity. She is focused and responds to requests or issues with efficiency. We feel we can trust her recommendations and services. It's a great pleasure to have Leah as our Advisor!

Was O.K.

By: Katsu


Reviewed on: 21 May 2016

The last day of disembarkation was hard for those over 80 years old people to stand in the line for over an hour to go through the immigration. I am also, very sorry to let you know that we lost our dear classmate on board.
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Outstanding job in every respect!

By: markb


Reviewed on: 10 Jun 2016

For my 25th anniversary, I wanted to take my wife on a trip to a surprise location. Since it was a Big Anniversary, Leah knew it had to be special. 1000 characters is too small a space to describe everything she did for me, but it was all outstanding -- she anticipated what I would need before I asked for it; she obtained the best rooms, restaurant tables, and transportation; and she made sure we constantly ran into little extras that made this more than "just a trip". Also, since this was a surprise for my wife, I had limited times when I could call Leah. I appreciate that she was able to deal with that as well as making sure that correspondence went to my work location so it wouldn't be "intercepted". For years I've been doing all of my own travel arrangements. From now on, though, my first call is going to be to Leah. Thanks Leah!
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hawaii 6310

By: R>D>


Reviewed on: 18 Jun 2016

ALWAYS FIRST CLASS WHEN YOU GO CRYSTAL VIRTUOSO AND COASTLINE GREAT COMBINATION
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service was the best -could not ask for more

By: Vicki


Reviewed on: 21 Jun 2016

Our trip to the British Isles on Regent Cruise line was GREAT!.Food fantastic - service - accommodations & shore excursions were just lovely. Regent does a superb job & I would use them again. Leah Bergner did a great job (as usual) with our airline tickets & limo pickup & return. As always, Coastline is on the ball. thank you again.

Excellent

By: rufftx


Reviewed on: 07 Jul 2016

Loved the booklet detailing all the trips and activities. Everything was taken care of for us which made the trip seem effortless.
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Exceptional Service

By: Lillian


Reviewed on: 14 Jul 2016

From the start, Leah has provided my family with outstanding service. Leah is not just reliable, responsive, and knowledgeable, she is an incredibly caring individual who places the well-being of her clients over anything else. I am fortunate to have had Leah's help in arranging our family's first cruise. It was nothing short of spectacular.

Very helpful for our Russian Trip

By: Glad


Reviewed on: 05 Aug 2016

Leah has been to Russia and that's why I chose her to help us plan our trip. I felt confident with her suggestions. All worked out for a memorable trip!

Problem solver

By: Sunsfanatic


Reviewed on: 30 Sep 2016

Back to back ocean and river cruises intermingled by major screw ups by the Lisbon airport and Uniworld land package. Leah arranged last minute limo transport to replace a Lisbn bound flight and upgraded our mutiny from a terrible Lisbon hotel experience.

my favorite travel expert

By: dianeh


Reviewed on: 19 Oct 2016

always professional takes care of every detail would deal with no other travel associate.
Not Recommended

dabest

By: warren


Reviewed on: 06 Oct 2016

we took this ponant cruise because it is french. we tthought the food would be 'french'. it wasn't. it was ordinary. the cabins were way too small. alaska was majestic as ever!!! leah is dabest!!

Expert friendly service

By: MikeLyn


Reviewed on: 09 Oct 2016

Leah with Cathy's( who is French) help created the perfect trip to France and Madrid, all within the many constraints we put on them. This was the first time we used a travel agency in years for creating a land trip and the Virtuoso brand gave us so may extras. The hotels they chose were excellent and several times we were upgraded to rooms with better views, larger traces or junior suites. The hotels also were tailored to our specifications (in a great location in Madrid or outside the city in other places) The suggested private guides were knowledgable and personable; we understood how lucky we were not to be herded around in a large group with no way deviate from a planned program. We booked our own flights on miles but they used our flights to get get better rates for our car rental. Lastly, they recommended certain sights that we had never heard of but were duly impressed with. We saw few American travelers in our trip to France. We heartily recommend Leah, Cathy and Coastline.

Knowledgeable and Friendly

By: Alysheba4


Reviewed on: 30 Oct 2016

The trip was well planned and informative. ,My only objection was that the initial meeting on the pier seemed to be haphazard.

FABULOUS TRIP

By: B&K


Reviewed on: 14 Nov 2016

Once again, Leah had a wonderful trip planned with plenty of activities! For 10 years Leah has scheduled trips for us and everyone of them has been a trip of a lifetime. I recommend Leah to all of our friends and family

Well planned and organized!

By: Mick7


Reviewed on: 12 Nov 2016

We enjoyed every aspect of the trip. The flight and hotel arrangements pre-trip could not have been better. The group events were great. Everything on the ship went well, with a number of our own group dancing and partying events. Excellent!

Splashdown Cruise 2016

By: Old Man Cruiser from AZ


Reviewed on: 12 Nov 2016

This cruise was so much fun from start to the very last day. Almost too many activities. Leah always made every think was okay. Jay was also working in the background to make sure everything was okay. Looking forward to the next Splahdown Cruise.

Leah at Coastline Travel is the BEST!!!!

By: Jen


Reviewed on: 14 Nov 2016

As always we had another wonderful trip thanks to Leah and Jay and the team at Coastline who go out of their way to make us feel like family! Have already made reservations for the next one and are again adding more people to our group!

She knows her stuff

By: KatieMc


Reviewed on: 12 Nov 2016

This was my 7th cruise with the Country Splashdown Cruise group. Leah has been our Travel advisor every year and she is AMAZING!!! There are so many details to coordinate for over 250 people, onboard as well as our excursions, and she gets through them all without one hiccup. (and if there were any hiccups, we never noticed) She is so pleasant and goes out of her way to help you with anything that may not be just right with your accommodations, etc. We all LOVE her so much that there would be no way we would want to cruise without her leading the way. Leah has also assisted me on other travel arrangements outside of our annual cruise. She was the right person to contact for assistance, you can't go wrong with this gal, Leah is the BEST! Can't wait for the next cruise!!!

Abso-Fabulouso!

By: Gypsy5678


Reviewed on: 15 Nov 2016

A fantastic trip all around. Gathering at the hotel before the cruise with the group started the parr-ty off in a fun way. The ports chosen were great and the CountrySplashdown group events so much fun. I particularly enjoyed the time we spent on St. Lucia planting fruit trees that help reduce land erosion in the rain forest and also add to the economy and livelihood of the locals. The terrain was only a challenge for those who chose to ignore Leah's direction for decent footwear (the flip flops were doomed from the start). Dance classes at sea were awesome with Shawn while the Country Heat program added lots of fun. Evening dancing with DJ Mark - whether it was in a salon or under the stars - was great each night with the glow and costume parties treats. Richard Simmons team and the Schitt family were certainly stars of the evening. Leah has handled personal travel for me in the past and always a shining star. Looking forward to the next group trip.
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Beautiful person

By: Salas


Reviewed on: 12 Nov 2016

We were part of the country splashdown group and we cannot say enough about Leah - she is so caring, pleasant always smiling - I never saw her stressed (I'm sure there were times she should of been). She always made sure everyone was doing ok. She put on some great events for us on the ship. OMG Leah is the best....

Splashdown 2016

By: inmate947939105


Reviewed on: 14 Nov 2016

The entire trip was a blast. Leah and Jay definitely know how to throw a Parrty), I mean a cruise. Even the airport check-in went smoothly, which is something that can't be controlled. The excursions that we went on were simply the best.

Consummate hostess

By: Tom and Ann


Reviewed on: 13 Nov 2016

As usual, Leah's attention to detail and ever-present persona, guaranteed our satisfaction.

Every Detail is Accounted For.

By: Greg Ins


Reviewed on: 12 Nov 2016

I have worked with Leah for over 6 years now and she is the most detailed person I have ever met. Every possible scenario is covered to make sure the experience is one you will never forget. Her knowledge of properties worldwide and Cruise itineraries is amazing. She is definitely my go to for travel, local or worldwide.

Excellent friendly service!

By: Rick & Christie


Reviewed on: 12 Nov 2016

She does an excellent job and responds quickly always. We all enjoy having her on the cruise with us. She is very accommodating and friendly with a smile always. She is a part of our group family and we all love her. She cares about each of us and listens to everyone about their concerns, needs or requests.

She's the Best!

By: Cheryl


Reviewed on: 12 Nov 2016

Very well prepared, pays attention to detail. Friendly, helpful, available - great customer service. Leah goes "above and beyond" to make sure that everything is perfect and that everyone has a good time.

Expert Attention To Detaill

By: bill236


Reviewed on: 15 Nov 2016

A fantastic voyage with our Country Countdown group with Leah Bergner in charge of all our travel arrangements and club activities. Great Trip planned by an Outstanding agency. Will definitely use them again. Many Thanks.

Caribbean Cruise

By: James


Reviewed on: 14 Nov 2016

Leah was the best. She made this trip so easy for us.. It was our first time to the Caribbean she was their for any questions we had or concerns. She made sure this experience was awesome. I will definitely be using Leah and Coastline travel again and I also will recommend them to family and friends.
Not Recommended

Disappointed

By: Lulu


Reviewed on: 21 Nov 2016

While Leah was extremely nice, I was disappointed that what was represented on the "Country Western" flyer was not at all what it was. I was in to 2-stepping and it became obvious early on that it was all Shawn Parr's show along with his groupie line stompers and nobody else was in charge. The flyer specifically mentioned 2-stepping which was wrong. And we were told by the 2-steppers that we were not welcome on their dance floor. Oh well!

You guys Rock!

By: Mindy


Reviewed on: 14 Nov 2016

What can I say besides that I think you guys are awesome. I only have positive reviews and hope that my mum and I will be able to make the next one.

The Cruise Queen

By: LUV2LIV


Reviewed on: 14 Nov 2016

Leah Berger is the Cruise Queen. Every detail is taken care of,nothing left to chance. She knows all the ins and outs and makes certain your vacation is nothing less than spectacular. Vacation time is too valuable to waste on worries about logistics and services.Leah takes away those concerns and leaves only the opportunity for you to enjoy your time

Awesome awesome service!

By: Crusin'


Reviewed on: 13 Nov 2016

I cannot say enough good things about Leah. She is professional, on top of everything. Even if things go awry, she is right there making sure we have everything we need. Excellent service and a genuinely nice person. Love her!!!

Incredible!!

By: Suz


Reviewed on: 14 Nov 2016

Excellent! The always friendly Leah and Jay were amazing!! I especially loved the "giving back" excursion!! So great to be a part of that!!

Wonderful cruise trip!

By: Maryrose711


Reviewed on: 15 Nov 2016

The Country Splashdown Cruise 2016 to the Caribbean was fantastic! All of the pre-cruise information, pre-cruise hotel accommodations and transportation was great and everything went so smoothly. From the time we got on the boat to the time we got off, all of the CS events and get-togethers were wonderful. I know there was an immense amount of planning behind the scenes and Leah did a fantastic job! She was always there to greet us all and make sure we were having a good time and if we needed anything. I hope she had the chance to enjoy the cruise as much as my sister, Debbie and I did!! Thanks to Leah, we had an amazing vacation!!!! Thanks and thanks again!! :- D

Sweet girl

By: Char42


Reviewed on: 14 Nov 2016

Absolutely incredible trip. Leah and Jay make every trip memorable. Miss them sooooo much after we say goodbye. They are like family. We can always count on Leah for great excursions. She does not disappoint. I recommend her every chance I get for people who need to plan a trip. Love you much sweet girl❤️❤️❤️

Always positive and friendly

By: Deb


Reviewed on: 16 Nov 2016

We had a great time, the excursions were great. It would have been nicer if we didn't have to do so many of our events on the deck the lounge room was a better place but I'm sure that was not Leah's fault.

Awesome Splashdown!

By: Dancer Diane


Reviewed on: 14 Nov 2016

Splashdown 2016 was so much fun! The effort you put into it shows in everything we get to do. You always go above and beyond to ensure we have the best possible time. It's so nice to cruise with such a fun and friendly group. You, Jay and Shawn always outdo yourselves. Thanks so much!

Friendly & knowledgable Advisor!

By: 2Lovegreen


Reviewed on: 14 Nov 2016

It was a wonderful experience working with Leah throughout this past year. She always responded with any questions I had and gave me advice on what she felt was the best scenario for shore excursions, insurance, hotels etc. Leah is friendly, caring, and loves to be around people and to hear about our experiences onboard the ship. She is so knowledgable and a pleasure to work with when setting up a trip. Thank you to Coastline for Leah's way of making everything on our wonderful Caribbean trip the best it could be!

Fun

By: room5teacher


Reviewed on: 13 Nov 2016

I enjoyed the cruise in general. I did not participate in the two excursions by Coastline only because there were other things I wanted to do. I honestly did not enjoy the dancing that much for a couple of reasons: (1) the venues for dancing were not the best, and (2) the playlist was very repetitive. We also had late dinners so we did not get to evening activities until later. I enjoyed the cruise overall, and would go again in the future.
Not Recommended

Well coordinated but disappointing

By: 1st timer


Reviewed on: 25 Nov 2016

Leah is friendly, efficient, and likable. I have no complaints about her as a person. The Country Splashdown portion of the cruise was disappointing for a couple of reasons. #1 reason was the limited playlist at the dance parties. DJ Mark played the same few songs over and over to the exclusion of many others. It seemed like his favorites were mostly "old" songs (more than 2 years) for which I did not know the line dance. (Even though I've only been dancing a couple of years, I go out every week and have a lot of current dances under my belt). I think some people on the Country Splashdown were there to reunite with old friends & acquaintances from past cruises, but as a new timer, I was not one of them. #2 reason was the lack of good dancing venues on the ship. Too small (inside) or inappropriate floor (outside). Given that this event has been put on for 10 years, I think it should have been better. Clearly, Jay, Leah and Shawn do not dance.

Wonderful and Helpful

By: Lar


Reviewed on: 14 Nov 2016

My favorite part of the cruise was the turtle excursion. The line dancing was fun for the line dancers! It was fun to dance on the aft of the ship at night! The place for the lessons in the morning was too small. The Vista Lounge was great. Everything was VERY organized and fun. Leah worked real hard to make sure we were having a good time. Shawn always kept things fun and upbeat.

Awesome!! Awesome!! Awesome!!

By: Ladydi


Reviewed on: 15 Nov 2016

She is very focused on providing you with the best vacation/trip possible. Very focus on your individual needs and concerns. When traveling with a large group, she takes the time to be with everyone and ensure that they have a great experience.

Senior Fun

By: jennie O


Reviewed on: 14 Nov 2016

Great trip, above all, fun by all. Food and line dancing was great. jennie O

Enjoyable

By: April


Reviewed on: 18 Nov 2016

The cruise was great fun! The food and service were good. On the other Princess ships, they had craft classes everyday, but not on this trip. I enjoyed having a large room for all our events because it was so humid when we met at the outside bars. I especially liked The Voice as I am a big fan of the t.v. show. Please let us know if Shaun's brother is going to be on, as we have a connection for getting tickets. You and Jay did an outstanding job, as always! The excursion we did with the group was well planned, thought out and a lot of fun.

Country Splashdown 2016 a great success

By: Shari


Reviewed on: 15 Nov 2016

What fun to be included in Splashdown 2016. You did a fabulous job planning, Leah, and you were available to answer many questions before the trip. I appreciated that! Your suggestion of a room, all the activities, meeting new faces, learning new dances, enjoyable meals--as well as a few great land tours--made for wonderful memories. Thanks a lot!
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great trip

By: Vicki


Reviewed on: 28 Nov 2016

everything was great except room too small - would in future get larger accommodations.

Ten Day Getaway

By: The Old Man


Reviewed on: 02 Dec 2016

A great relaxing cruise with a "ton" of prepaid on board account funds.

covers all details nany trips no problems

By: R.D.


Reviewed on: 12 Dec 2016

trip was fine as usual we have come to expect this from Leah all details on the ship were in order cabin setup dinner table as wanted cant sat enough about how she has taken care of our needs over many trips

Excellent Trip

By: JanetW


Reviewed on: 19 Jan 2017

Great Trip! Janet W.

crystal experience

By: Glo


Reviewed on: 11 Jan 2017

Leah is the most competent travel advisor I have ever used. You know when you leave on your trip that every little detail is taken care of and you have no worries. I also love her wonderful personality.

Advisor

By: jhc


Reviewed on: 28 Jan 2017

Leah was a pleasure to work with. She responded promptly to questions, listened to our needs and supplied us with all the information we needed. I will definitely contact Leah next time I am planning a trip.

Maui

By: CSUF80


Reviewed on: 08 Feb 2017

She listens to everything we want. She makes recommendations that fit our wants and then exceeds those wants. She is very easy to deal with ... pleasant, timely, and responsive. She follows up on issues and addresses them in the clients favor. 100% recommended.

Thu Etcoff wedding

By: Aye


Reviewed on: 14 May 2017

She was great to work with... helpful and attentive ! No complaints at all!

Mother of the bride

By: metcoff53@gmail.com


Reviewed on: 16 May 2017

Excellent! She was very attentive, knowledgeable and patient. I would highly recommend her to family and friends.

THE BEST

By: R.D.


Reviewed on: 26 May 2017

Leah is always a head of the game she knows what we like advises of any change no matter how small would not think of ever making a change

France Trip

By: csuf80


Reviewed on: 29 May 2017

Leah and Cathy constructed a great trip through Normandy, Brittany and Paris that included many great features, such as a guided tour of the Omaha/Utah Beach area, Camembert cheese making, a remarkably beautiful lunch outing on a sailboat off the coast of Cancale and a wonderful guided tour through St. Malo and other treasured sites in the Mont St Michel area of Brittany. Best damn travel agency I could imagine!

Trip Advisor

By: Anonymous


Reviewed on: 17 Jun 2017

She is the best !

Help in a mess

By: Sunsfanatic


Reviewed on: 23 Jun 2017

Our trip to Italy started with a broken plane and 2 nights in Philly instead of Venice. Our 2 suites on Silversea were a nightmare due to terrible or no sound insulation under the pool deck. Leah was instrumental in helping with both problems in these travel crises.

FANTASTIC Advisor. HIGHLY recommend Leah.

By: KW


Reviewed on: 25 Jun 2017

FANTASTIC. She is highly knowledgeable, kind, professional and immensely helpful. I have already recommended her to others. Quick responses, fast action on needed items. Excellent luxury experience provided.

Advisor Leah Bergner

By: Wes


Reviewed on: 04 Jul 2017

Extremely professional and works beyond the call of duty to make sure your travels are safe, fun, and organized.

south of france in the carribean

By: chelsea


Reviewed on: 08 Jul 2017

leah is an excellent travel advisor, my husband and I and my parents have worked with here for many years. I would highly recommend Leah!

Superior travel support

By: TP


Reviewed on: 30 Aug 2017

We are regular customers of Leah because we find her to be outstanding in all aspects as a travel advisor. Her consideration of our travel preferences and her attention to detail is always excellent. We are very experienced travelers and use her for cruises, air travel, and hotels. Her research into options always results in perfect combinations that lead to ideal trips. When unexpected issues arise (such as missed flights) we can count on Leah to "fix it", lessening our stress significantly. Thank, Leah.

A great travel advisor

By: just me


Reviewed on: 01 Sep 2017

Excellent!! She knew a lot, was patient, and kept us well informed/

Great Advisor!

By: Nanata


Reviewed on: 18 Sep 2017

Easy to work with; knowledgable; helpful; personable; responsive to our preferences and needs.

Europe

By: Europe


Reviewed on: 20 Sep 2017

Fantastic! Leah knows what to look for regarding traveling and staying in nice places and details the pros and cons with respect to pricing and comfort.

Crystal Cruise

By: Richard Nicholas


Reviewed on: 17 Sep 2017

Excellent working with her.

Works With You

By: Oldest Lion


Reviewed on: 19 Sep 2017

She always looks out for your best interests.

Leah simply makes us comfortable.

By: Rob and Joan


Reviewed on: 02 Oct 2017

We've recently retired and enjoy international travel. We recognize that there are tons of details involved in planning and executing our trips. Leah simply puts us at ease. She understands our travel preferences and matches us with fantastic international travel partners. We have had Leah plan two multi-week adventures (including a recent African Safari) and each has been perfect. She arranges our air travel, local guides in travel destinations, and all lodging. And she's always available if we have any pre-trip concerns/questions. There are lots of travel advisors out there but we will continue to use Leah to plan our future trips. She simply makes us comfortable.

Go To Travel Agent!

By: Caron


Reviewed on: 10 Oct 2017

Working with Leah is a dream. She pays attention to what you are looking for and fits it with your itinerary. Always responds to phone calls and emails in a timely manner.

awesome

By: Karen


Reviewed on: 12 Oct 2017

Leah is amazing; totally professional, knows her "stuff" and is an incredibly nice person to work with.

Leah

By: Ave.orozco


Reviewed on: 12 Oct 2017

Always helpful. She is the best. 😊

New England Cruise

By: New England Cruise


Reviewed on: 10 Oct 2017

Leah's attention to detail goes above and beyond. She makes sure that every moment is accounted for and is a true joy to work with. In addition her ability to recommend and suggest options makes the planning process seamless and stress free.

Splashdown Cruise

By: Old Man from AZ


Reviewed on: 10 Oct 2017

Great, she went at the medical center on the ship to see how my wife was doing, after a fall on the ship. Very much cared for her health. She will help us follow up on the insurance claim.

country cruise

By: lvtrble


Reviewed on: 21 Jan 2018

amazing! She is patience and kind. Always willing to stop and talk. If there is ever a problem she is quick to resolve the issue. Leah is just an amazing and wonderful person to with. We would recommend to any of our friends and family to contact her for any travel plans.

Splashdownn 2017

By: karen n bob


Reviewed on: 12 Oct 2017

As always, Leah takes all the guess work and "what if's" out of the equation. When Leah plans a trip I know every detail is in order and always a great trip!

Awesome

By: Jen


Reviewed on: 19 Oct 2017

A delight!!!! 👍👍👍👍 A person with patience, love, and gratitude. Been traveling with Leah, a person I can put my trust ln. Keep up the good work Luv you

Country Splashdown

By: Marilyn


Reviewed on: 15 Oct 2017

I wish to commend Leah for her extreme professionalism on the recent Country Splashdown cruise. Leah had to deal with an extraordinary number of problems on this trip. She handled injuries, transportation malfunctions and poor restaurant accommodations swiftly, always with her travelers as her top priority. I would be happy to travel with her again.

Country cruises

By: J cruise the world


Reviewed on: 12 Oct 2017

Very smart and friendly. Always able to handle what ever comes her way.

Happy Traveler

By: Mamafaz


Reviewed on: 22 Oct 2017

Leah is always super when it comes to organizations. All outings planned were great . Very organized
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Leah Bergner

By: Cathy F


Reviewed on: 20 Oct 2017

Leah is fun to work with and efficient. She answers questions and concerns quickly and clearly. I look forward to working with Leah in the future.

Country Splashdown

By: Terra


Reviewed on: 28 Oct 2017

Wonderful; she is very helpful.

east coast

By: R.D.


Reviewed on: 06 Nov 2017

AS USUAL LEAH DOES THE COMPLETE JOB NOTHING OVERLOOKED WAY ANYONE WOULD TRY TO HANDLE THE DETAILS ON THEIR OWN BEATS ME SHE IS NUMBER ONE

Cruise with Aunt and Cousin

By: Mimi


Reviewed on: 04 Nov 2017

Working with Leah is like working with an old, trusted friend .... that is young ! She remembers every detail , large or small . She has been responsible for making some of the most important memories of my life . Always full of information and wonderful suggestions . Although we have never met , I consider her my friend . Love her !

Another good job

By: Sunsfanatic


Reviewed on: 24 Nov 2017

All transfers and private sightseeing went perfectly. Now if she could only get Doug Parker at AMERICAN Airlines to stop cancelling all our flights (3 in the last 6 months)!

Leah Bergner overview

By: Wes


Reviewed on: 24 Nov 2017

Very competent and attentive of details. Responsive to any questions. A pleasant attitude at all times.

Outstanding travel advisor

By: Top-painter


Reviewed on: 01 Dec 2017

We have worked with Leah for a number of years. She is always oustanding - with ideas, with advice, with follow-through, and with attention to detail. We have used other good agents, but Leah is exceptional.

Leah Bergner

By: Bob


Reviewed on: 27 Nov 2017

We have been using Leah for about 5 years or more. She is very competent and professional, and ALWAYS secures the best options for us.

Great service, wonderful stay

By: ham


Reviewed on: 30 Nov 2017

Leah was responsive and helpful during the booking process. Was a great stay and appreciated the special touches from Leah.

Reviewing Leah s booking

By: Pat


Reviewed on: 27 Dec 2017

Leah has been my travel agent for 10 years she’s part of the family and she knows what we like ,

Cruise

By: Jonnysuede


Reviewed on: 28 Dec 2017

Working with Leah is always a pleasure , and you can be sure their will be no problems, very efficient

awesome as usual

By: chelsea


Reviewed on: 30 Dec 2017

Leah has planned over thirty trips for us, they are always very well organized and Leah is a pleasure to work with. Our recent stay in Vienna at Hotel sacher was beautiful!

Holiday river cruise

By: Sunsfanatic


Reviewed on: 08 Jan 2018

Working with Leah is always a pleasure

Most Excellent Advisor

By: MOTALAMO


Reviewed on: 04 Feb 2018

Leah was terrific in giving me good advice about cabin location and pre-cruise sightseeing in Charleston. Her referral to a fine hotel conveniently located downtown and finding a private tour guide were instrumental in setting the tone for the whole vacation. Will definitely be back in touch with Leah for future trips.

Back to Back Cruises

By: Old Man Cruiser from AZ


Reviewed on: 10 Mar 2018

Leah was outstanding! Easy to work with.

2018 reunion

By: tyl


Reviewed on: 28 Mar 2018

Excellent and pleasant.

Working with Leah Bergner, you will have access to:

  • - Special perks and extra amenities
  • - An experienced travel guide whom you can rely on before, during, and after the trip
  • - Exclusive luxury resorts and properties
  • - Once in a lifetime experiences

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