Galina Bubennonva 

Thornhill, ON Canada
An independent affiliate of YYZ Travel Group
Why work with an advisor? 
Travel Specialties
  • Beach & Sun
  • Family Travel
  • Honeymoons
  • Destination Weddings
  • Ocean Cruising

Selling Travel Since
  • English
  • Russian

My Background

I joined YYZ TRAVEL in 2001 and have almost 20 years experience in  retail travel.

I came to Canada from Riga Latvia.

I am very fortunate to have a career that allows me to continue to travel to fantastic places and then share my experiences with others.

Places I Have Traveled

Reviews and Recommendations for Galina Bubennonva


of 120

Virtuoso Verified Traveler

All reviews are from confirmed guests sharing exclusive insights

Sort reviews by

Highly recommended

By: solobay17

Reviewed on: 24 Nov 2013

Very knowledgeable and professional travel advisor. Galina helps us with all our family travel arrangements.

Galina helped me to choose good resort

By: Evelina

Reviewed on: 24 Nov 2013

I didnt know which resort to choose, by some reasons that hotels which I like were or to expensive at the time of searching or all tickets sold for the date when i wanted to go. Galina helped me, she told me about very good resort and we bought tickets... She was right! It was exellent! We will go there again. Thank u, Galina.

Highly recommended

By: Anna

Reviewed on: 28 Nov 2013

Very satisfied with Galina's service organizing a wedding trip to Dominican Republic!

Highly Recommended

By: Ivan

Reviewed on: 11 Jan 2014

We have spent a wonderful time on Curocao. Galina arranged everything precisely to our needs and wishes. Her advices were very useful. It's a flawless job.

By: marina

Reviewed on: 16 Jan 2014

Highly recommended She was very helpful, very professional, friendly.

Highly recommended!

By: Elena Newmarket

Reviewed on: 22 Jan 2014

Galina is the best travel agent we ever met. She is very knowledgeable and patient, always ready to discuss different options. We are very happy that Galina is our travel agent!

highly recommended

By: Margo33

Reviewed on: 05 Feb 2014

The service provided by Galina was exellent and accurate. It was a plesure to work with her.

By: Not provided

Reviewed on: 16 Feb 2014

highly recommend

By: Nadia

Reviewed on: 25 Feb 2014

Client's interests and preferences are always taken in considerationValuable suggestion on trips and destinationsThe fastest response and deal finding

Superb Customer Support!!!

By: Katherine krasnoguir

Reviewed on: 12 Mar 2014

100% travel satisfaction guaranteed. Galina is a responsible, organized and cautious professional with outstanding customer support skills. I have recommended her to all my friends.

Great Service and Vacation

By: LerA

Reviewed on: 26 Feb 2014

We appreciate a lot the great service provided by Galina. It turned out to be one of the best vacations we ever had. We hope Galina will help to make our next vacation even better.

Highly recommended!

By: dimzay

Reviewed on: 08 Mar 2014

Very professional, intellectual service. Top level of industry knowledge. Best prices all the time.

Higly recomended

By: Olena967

Reviewed on: 08 Mar 2014

Mexico all inclusive family vacation

By: Viktoria

Reviewed on: 28 Mar 2014

We recently returned from a week long vacation from Riviera Maya, Mexico. We stayed at Grand Sirenis, as per Galina Budennova recommendation. Prior to departure, I received a very detailed overview of the hotel and what it has to offer. Our family (two adults and two children) had an amazing time staying at the recommended resort. Galina fairly and honestly talked about pros and cons of that particular resort (there is always pros and cons, depending on personal preferences and some general things). Galina provided us with an amazing vacation, as I fully trusted her review and recommendation. I will gladly recommend my family and friends Galina's services.  

Trip to Israel

By: lgofeld

Reviewed on: 18 Apr 2014

Highly recommended

By: DD

Reviewed on: 02 May 2014

Very good and responsible trip planning.

Will Recommend

By: Jackie27

Reviewed on: 07 May 2014

Galina planned trip to Europe (London, Paris) providing some details not found in internet. She was able to purchase flight tickets at a good price. Her advise about trip and behaviour there was valuable.I will recommend Galina to my friends.

Thankful once again

By: Vicky

Reviewed on: 06 Jul 2014

Once again, me and my family are thankful to Galina for perfectly planning our trip to London, UK. The longer you work with your agent the better she knows your needs and preferences. Galina saved us a lot of time and money by finding a perfect hotel and convenient flight. Her recommendations also helped us to plan local tours in London.

very good service

By: DD

Reviewed on: 05 Aug 2014

Very good and pleasant trip

Perfect and quick service

By: Susanin

Reviewed on: 11 Aug 2014

Galina Bubennonva is a very attentive, helpful and knowledgeable trip adviser. It was a pleasure to plan a trip with her.

Geat service, our trip was the best so far

By: juliak

Reviewed on: 17 Aug 2014

Galina was very helpful. She phoned us back right a way when we had questions. We had a great trip.

Service expert

By: Tom12

Reviewed on: 02 Sep 2014

The service which we get from Galina is always good and professional. She knows to listen and advice exactly what we need. Thank you!

Best Service!

By: julia

Reviewed on: 26 Sep 2014

it was a great trip! Enjoyed it very much! Thank you, Galina!

Exelent and Professional

By: Prohozhyi

Reviewed on: 29 Sep 2014

Very professional. I use her services for many years. I recommend to all who need an honest and knowledgeable agent.

Very helpful

By: Alena L and Franklin O

Reviewed on: 29 Sep 2014

Professional, fast and easy. Very good advisor!

Trip to Spain, Barcelona

By: Inna

Reviewed on: 02 Oct 2014

The trip was excellent! Galina provided so much helpful information on the destination and travel details so we did not have any concerns on where we are going and what would like to see. It saved a lot of time for us. Galina also gave us very good options on hotels and flights to choose from. Itinerary was well planned and met our interests and tastes. Overall this vacation exceeded our expectations and I highly recommend Galina's services and YYZ Travel Group as well.

Excellent service. Professional advises all the time.

By: dimzay

Reviewed on: 05 Oct 2014

i'm always pleased with Galina's service. I work with her for many years and she helped me many times. Thanks you.

Great Service!!!

By: Vasily

Reviewed on: 11 Jan 2015

Perfect communication, great service!!! Thanks a lot!

tickets to Moscow

By: dimzay

Reviewed on: 03 Dec 2014

perfect service. very customer oriented and professional approach. thanks

Frienfdly Service

By: DD

Reviewed on: 19 Jan 2015

Very good trip!


By: Alena

Reviewed on: 20 Jan 2015

Thank you Galina! Fast and Great. Not first time working with Galina. She gave us many good advises on the trips!

The best Travel Agent!

By: Oleg, Elena, Max

Reviewed on: 21 Feb 2015

Galina found a very convenient flight schedule with very reasonable price that made our journey very comfortable. Galina thinks even about small details that sometimes never come into client's mind but finally are very important. She always gave us excellent advises regarding all our trips, and we know that we can 100% relay on her suggestions. She is real Travel AGENT working for people!

Great service as always!

By: Elena

Reviewed on: 01 Apr 2015

Galina is a detailed-oriented person. And every time her suggestions are exactly what we are looking for. Great communication skills, very patient, polite and always ready to help and go extra mile. Thank you, Galina, for your help!!

higly professional and friendly service

By: Natalia P. & Vladimir

Reviewed on: 22 Jun 2015

Dear Galina, Thank you for your excellent and highly professional service. My last trip was good. We will be happy to use your service for our next flights. Natalia P. & Vladimir

Excellent customer service!

By: Alexmaxxx

Reviewed on: 03 Aug 2015

It has been a great experience after purchasing my travel tickets through Galina. When I missed my flight, she handled my request to find me a new flight ticket very fast. It certainly made my life easier using this marvelous service. Thank you to Galina and the team!

Expert friendly service

By: lana846

Reviewed on: 10 Sep 2015

Mrs Galina Bubenova is an excellent travel specialist She is very efficient and friendly. All the information that was provided by her is complete and accurate. I am very thankful for her service and plan to deal with her in future Regards, Lana Serge

highly qualified and very friendly service

By: Vladimir

Reviewed on: 31 Aug 2015

Galina Bubenova always arrange nice trips for me and my wife. She is a very experienced and patient travel agent and provide a valuable advice. We have used her service for about 20 years.

Great and detailed service as always!

By: Lina

Reviewed on: 25 Sep 2015

Galina is a very detailed oriented person. And her advice on where to go is always what we need.

Fantastik service

By: Kash 46

Reviewed on: 13 Dec 2015

It was excellent vacation from beginning until finish! With nice service, wonderful food, fine entertainments. We express our gratitude our travel agent, Thank you very much!

Excellent service!

By: Marina

Reviewed on: 13 Jan 2016

I am always pleased to use Galina's services. She never error failed me. She always finds what I am looking for.

Great service!!!

By: alexmax

Reviewed on: 31 Jan 2016

I am very pleased working with Galina! She always provides a great service to her customers. I would definitely go back to her for my next trip and recommend her to my friends.
Not Recommended

Memories. ..

By: IV

Reviewed on: 24 Jan 2016

I had never ever bad time like in this resort...

Amazing service!!!

By: Vita

Reviewed on: 25 Feb 2016

Galina I am so happy that we booked our vacation with you again. Amazing trip. Everything that we wanted was there!!! Thank you fоr your amazing service!!!

Excellent service

By: Alex

Reviewed on: 29 Mar 2016

Very professional and responsive service, with the exact results we needed. Will call again when the time comes.

professional advice

By: Zela

Reviewed on: 16 May 2016

Galina serves always with patience and highly professional recommendations. Honest with information and willing to accommodate all of her customer needs. We are pleased with her service and willing to continue to work on our next trip.

Expert review

By: OlegKL

Reviewed on: 06 Jul 2016

Galina Bubennonva provides great service, and helps to book travel hotels, and bye vacation packages which match our expectations. We recently traveled to Curacao, and our vacation was perfect. We will continue to work with Galina in future.

Excellent service

By: Alexey

Reviewed on: 19 Aug 2016

Its not the first time for me to work with Galina in my travel needs. As usual she provided exceptional service. In my opinion Galina is high professional travel expert who is always going above and beyond to satisfy customer needs.

very friendly and highly professional service

By: Natalia Toronto-Kiev 2016

Reviewed on: 31 Aug 2016

Ms. Galina Bubenova has provided excellent service and information for my flight to Kiev, Ukraine this year, as well as in the past 10-15 years while I and my husband use her service, experience, and advice for travels to Europe and Cuba. We intend to continue using her service in the future.

Friendly and efficient.

By: Stan

Reviewed on: 16 Sep 2016

Great service. Provided best travel option to my destination, e-tickets ariived via email. Answered phone calls promptly.

Great service as always!

By: El

Reviewed on: 05 Oct 2016

Galina had provided a great service as always. She was able to suggest a hotel based on our needs and we loved it! She learns about her clients and she can then suggest the right choice for them. Love working with her!

Excellent service

By: EM

Reviewed on: 24 Nov 2016

Everything was organized very well, additional changes done promptly, service was excellent. I am very happy to work with Galina Bubenova.

Galinas work

By: Alek

Reviewed on: 14 Nov 2016

Service and communication extremely professional. Planning to work together in the future. Always satisfied .

expert frendly services

By: mari

Reviewed on: 22 Nov 2016

Very good , Very helpful, Very friendly services. Highly recommended!!!

Sweeswatch relaiability

By: Fantomas

Reviewed on: 17 Dec 2016

Everything was organized very well.

Great service

By: Michael

Reviewed on: 07 Jan 2017

Great service After trip feedback

Excellent service

By: passenger1

Reviewed on: 17 Jan 2017

Very good and prompt service. I requested a few changes for my flight back and received all relevant information that was very helpful. All the changes were done to my greatest satisfaction. Thank you very much, Galina!

great customer service

By: linn

Reviewed on: 03 Feb 2017

Galina was very helpful. For our trip we had several specific requests and she was able to find a perfect match to our expectations.

service and support

By: Alek

Reviewed on: 27 Feb 2017

excellent service and support


By: Viktor

Reviewed on: 08 Mar 2017

Working with Galina is easy and fast


By: Nadia

Reviewed on: 20 Mar 2017

Amazing as usual

Perfect as usual

By: Vika

Reviewed on: 27 Mar 2017

Attentive to your needs, concentrated on details of the planned trip, caring for your budget. Galina WILL find an option best suited your needs.

Great customer service

By: Larysa

Reviewed on: 23 May 2017

It is always a pleasure to work with Galina, she is very productive, fast, knowledgeable and courteous with customers. She always help with good suggestions and advise to make trip easier and more enjoyable for her customers. Thank you Galina and I am looking forward to our partnership and future booking!

Flights Toronto-Prague, Prague-Toronto

By: Adie

Reviewed on: 22 May 2017

It was very nice service. We bought the flight tickets and it was quick and professional. Thanks again

exellent work

By: traveler

Reviewed on: 27 May 2017

Galina has an excellent listening skills. She understands what do you want and making sure you are happy with your purchase. She always returns your call as soon as possible and gives answers on all your questions.


By: dimzay

Reviewed on: 01 Jul 2017

It's always pleasure to work with Galina. I work with her for over 10 years and never been disappointed. She is a high level professional, that always satisfies customer needs.

Good work

By: Mike

Reviewed on: 31 Jul 2017

Very reliable, paying attention to details, dedicated agent

Amazing vacation

By: Vicky

Reviewed on: 10 Aug 2017

Galina places customer satisfaction first. She is very knowledgeable and is always ready to recommend, suggest, accommodate, and find the best deals for you. I highly recommend working with Galina, you won't be disappointed. All of my vacations were a blast!

Trip planned perfectly as always

By: Vicky

Reviewed on: 17 Aug 2017

Efficient, attentive to detail, always positive

your advisor

By: Helena

Reviewed on: 09 Aug 2017

Awesome! Very caring, will always listen to what you prefer and give the best advice and great tips too

The best travel experience!

By: TN

Reviewed on: 16 Oct 2017

Highly recommended!


By: Michayla

Reviewed on: 14 Sep 2017

She knows her job. I will recommend her to my friends

most positive evaluation of Galina Bubenova's service

By: Vladimir Mezentsev

Reviewed on: 13 Sep 2017

She is our travel adviser for 10-15 years. My wife and I always use her service for our business and vacation trips by air. She is very experienced, knowledgeable, polite, understanding, and kind. Thanks to her councils we had a beautiful vacation travels to Cuba several years and gained some experience in the local resort there.


By: E

Reviewed on: 14 Sep 2017

Very helpful, fast and friendly

Travailing with YYZ

By: Lucy

Reviewed on: 26 Sep 2017

Galina is nice person, good specialist, easy to talk to and she doing her work wry professional

very good

By: Dimzay

Reviewed on: 22 Sep 2017

Everything was very professional. she helped me to change tickets to the different date.

Excellent service

By: Sergiy

Reviewed on: 10 Oct 2017

Excellent service

I'll recommend Galina to others

By: Bob

Reviewed on: 04 Oct 2017

Amazing to work with Galina!!! Always happy 😊

She is like a reliable friend

By: Eva

Reviewed on: 05 Oct 2017

I have been using Galina's service for couple years already. First time it was my family emergency trip and Galina provided an exceptional service, which I could consider as an assistance from a real friend. She not only found the economic options the last minute, but took care about convenient connection time and other details that I could not even imagine. No needs to say that I keep Galina's contacts and come to her service again and again. The last time it was a last minute vacation. I trusted her advice completely and the result was excellent. Galina has wonderful customer service skills suggesting options based on a client's personality and preferences. All the best to you, Galina.


By: Artourch

Reviewed on: 29 Sep 2017

Great !!!!!!!!!!!


By: Shoosha

Reviewed on: 08 Oct 2017

Easy and fun, reliable and very professional

Excellent experience

By: Tn

Reviewed on: 16 Oct 2017

As always, very professional, organized and fast.

Very good agent !!!!

By: Wordman

Reviewed on: 18 Nov 2017

Very good and helpful person, Pleasure to deal with!

Excellent Trip

By: V

Reviewed on: 11 Dec 2017

Galina is amazing and highly recommended. She will find you a great combination value for money.

Good travel agent.

By: AK

Reviewed on: 18 Dec 2017

Very professional, gentle, accurate and pleasant service.

Good job

By: Sergiy

Reviewed on: 19 Dec 2017

As usual she was perfect.

Definitely recommend Galina's services

By: Serge

Reviewed on: 30 Dec 2017

Galina has been very supportive over many years. She understands our requirements and delivers to meet and exceed our expectations. She's also very knowledgeable advisor. We don't hesitate recommending her.

trip to Las Vegas

By: OS

Reviewed on: 05 Jan 2018

Galina is always helpful and provides excellent services.

Very good trip!

By: alexmax

Reviewed on: 26 Jan 2018

Everything was excellent!!!!!!!

Good service

By: VikaGera

Reviewed on: 25 Jan 2018

Always finds the best option, professionally and benevolent

Amaizing trip

By: Linn

Reviewed on: 04 Feb 2018

Galina proved to be very helpful . It isn't our first trip booked with Galina. I will continue work with Galina and will recommend her to all my friends


By: Alek

Reviewed on: 25 Feb 2018

Great experience

Galina is the best travel ADVISOR!

By: Elenla Kovaleva

Reviewed on: 26 Feb 2018

Galina is the best advisor agent we met. She always ready to help and give good advise. Definitely will continue recommend her to all whom I know.

As usual excellent vacation

By: Sergiy

Reviewed on: 09 Mar 2018

As usual excellent vacation. Thanks a lot!

Very professional adviser, pleasure to deal with.

By: SergeiP

Reviewed on: 12 Mar 2018

First, Galina Bubennova took her time in order to listen to my wishes with regards to my upcoming vacation. Then, based on her vast experience, she recommended a resort which me and my partner enjoyed tremendously. The price quoted by her was very reasonable and all the bookings were done very quick. In addition, she took down all the details of my wishes with regards to the room and location within the resort and, when we arrived to the resort, we were given exactly what we were expecting. Even before our departure, when I had some questions, she was always available over the phone and always provided satisfactory answers. Galina Bubennova is a highly experienced and professional travel adviser. I would like to use her services in the future and will gladly recommend her services to my friends. Sergei P.

Excellent service

By: Dmitry

Reviewed on: 18 Mar 2018

Galina provides travel services for me and my friends for many years. She always professional. Her advises are always bang-on and very useful. I highly recommend Galina for any travel related questions


By: Oleg

Reviewed on: 07 May 2018

Galina provides professional advises about vacation traveling. She helped me to find the best deals. She is very responsible and knowledgeable.

Galina Bubennova

By: Alex

Reviewed on: 02 Apr 2018

She is very attentive advisor, pretty much experienced in detail about fly companies and direction of a travel.

Will call her again

By: Susarov

Reviewed on: 14 May 2018

Simple and easy. She always gave a good advise and managed the best value.

Galina Bubennova

By: Valeria

Reviewed on: 17 Apr 2018

Was very nice and informative

Great cutomer service

By: Laura

Reviewed on: 23 Apr 2018

Galina is always helpful to her customers and very knowledgeable to recommend good resorts and give a good suggestions. We enjoyed our trip to Punta Cana and we enjoyed VIP that was recommended by Galina Bubennova.

Great recommendation for our vacation

By: Elena

Reviewed on: 14 Apr 2018

Galina is a true professional. She knows her customer needs and suggests the exact vacation suggestions that match to their needs. Everything was planned great!

The best travel advisor

By: Zela

Reviewed on: 22 May 2018

It is a pleasure to work with Galina. She is able to deal with her clients in a highly professional manner. She is patient with their demands and questions. Always has information requested available or able to investigate and make it accessible for her clients. She is resourceful and reachable immediately. We are pleased to have her services for many years and always eager to recommend her services for new clients. Thank you Galina. You never disappointed us with places your recommended.

Very good

By: Lionia

Reviewed on: 28 May 2018

Very good, professional, kind

Comfort Travel

By: Eryna

Reviewed on: 30 May 2018

Galina is a very professional travel specialist. Always books the best deals and works very closely with customers. Highly recommend Galina to everyone for the highest quality travel services.


By: AP

Reviewed on: 03 Jun 2018

Thanks for Galina Very helpful and very friendly in different situations Best trip advisor

Very good

By: olenak

Reviewed on: 10 Jul 2018

It was a pleasure working with her

Galina was great

By: Leo

Reviewed on: 08 Jul 2018

Good advice resort was good


By: Oleg

Reviewed on: 13 Aug 2018

Galina Bubennonva provides professional service. She found out the best deal for my family vacation, and the best fly tickets. I really appreciate her work.

Good experience

By: Ana

Reviewed on: 17 Aug 2018

She is so knowledgeable and professional!!! She always suggest only the best deals!!! Highly recommended!


By: Alek

Reviewed on: 14 Aug 2018

Exellent!!!!! No problems ever!

Galina Bubenova travel agent


Reviewed on: 30 Aug 2018

Galina Bubenova as a travel agent is simply brilliant right from the prompt, reliable and detailed itinerary she provided. Easily 5-stars

Advisor you can rely on by 100%

By: Elena

Reviewed on: 20 Aug 2018

We found Galina by chance via russian newspaper many years ago. I called couple of more advisors and they could not or did not want to help me with my questions. Then I called Galina and starting from this point all our trips are booked with her help. She goes far beyond her responsibility trying to help you, she is real ADVISOR, not just person booking your trips. Thank you very much for your non- stop help, Galina!

Fantastic Service

By: Alex

Reviewed on: 30 Aug 2018

I personally booked few flights with Galina, she went above and beyond on researching and providing options for long haul and last minute flights as well as vacation packedges. Her input in these areas are invaluable. It is always a pleasure to work with Galina.

My recent Cuba vacation

By: Viktoria

Reviewed on: 11 Sep 2018

Galina Budenova is highly professional and a very dedicated travel agent. The customer satisfaction is very important to her. She is always available to provide an informed advice and suggestions that lead the customer to making her/his decision. It is an absolute pleasure to work with Galina! Looking forward to many more trips and vacations booked by Galina!

Recommend Galina Bubennova

By: Lucy

Reviewed on: 13 Sep 2018

Galina very nice, helpful person who can help you chose the way to fly

Travel with pleasure.

By: AK

Reviewed on: 26 Sep 2018

It always a pleasure to deal with Galina. Accurate, listen you carefully, easy to rich, returns calls quickly.

Awesome Eperience with Galina every single time!

By: Nino

Reviewed on: 25 Sep 2018

Would highly recommend Galina! She is currently nsistently Very considerate and caring, makes sure to follow up, fast with responses.

Advisor Review

By: Elina

Reviewed on: 03 Oct 2018

I have been ordering all tickets and trips with Galina for years now. An amazing person to deal with: attentive to customer’s needs and wishes, extremely polite, always tries to do her best to satisfy customer’s requests. Always returns call within an hour. All in all, a pleasant and highly professional advisor.

Working with Galina Bubennonva, you will have access to:

  • - Special perks and extra amenities
  • - An experienced travel guide whom you can rely on before, during, and after the trip
  • - Exclusive luxury resorts and properties
  • - Once in a lifetime experiences

Explore with the Best

Virtuoso Advisors are constantly pushing the boundaries in unique travel experiences.
Alliance programs are unique tailored experiences exclusive to travelers working with Virtuoso Travel Advisors.
learn more
  • Latvia
  • Denmark
  • Sweden
  • Poland
  • Estonia
  • Grenada
  • Israel
  • Tunisia