Joan Umbel ACC

Wyomissing, PA United States
Why work with an advisor? 
 100%
Recommended
33
Reviews
 
Travel Specialties
Interests
  • Family Travel
  • Food & Wine
  • Escorted Tours
  • Ocean Cruising
  • River Cruising


Destinations
  • No Destinations
Selling Travel Since
1979
Languages
  • English

My Background

I have been with SingerTravel for 25 years coming this February, the last six as an independent agent which gives me a little more time for my wonderful family. I am passionate about group travel, family reunions and cruising which is an excellent way to make new friends, reconnect with family and friends creating wonderful lasting memories. My latest group experience was to Canada New England and in January will be traveling with 28 to Los Angeles for an overnight then sailing on Princess on a 15 day Panama Canal. I'm expecting another amazing trip with good friends!

Places I Have Traveled


Reviews and Recommendations for Joan Umbel

100%

of 33
guests
recommend


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highly recomend

By: Sch. Haven


Reviewed on: 17 Apr 2014

anything Joan puts together is always very well thought out and planed with her customers in mind,  Joan and Bill  are the perfect hosts.

Highly recommended

By: Dale


Reviewed on: 21 Apr 2014

Joan is extremely helpful and thorough in planning all the trips we've gone on through her agency.  We highly recommend her.

Highly requememended

By: Janice 124


Reviewed on: 01 Jun 2014

Joan us been our travel agent since 1999.  This was our eighth cruise booked with Joan .  Two of those cruises included children which Joan recommend the perfect one both times.  Joan goes above and beyond for us every time.  I receive a call from her right before the cruise and again right after to see how we enjoyed ourselves.  I have recommended many of our friends to Joan and all continue to.  As well I would book another cruise with Royal Carribian in the future. 

Highly Recommended

By: songman50


Reviewed on: 01 Jun 2014

Joan is always thorough and meticulous in planning travel. She thinks of everything, always strives to find the greatest travel value, and is considerate and friendly. I highly recommend Joan.

Highly Recommended

By: Dale


Reviewed on: 08 Jun 2014

Joan always does an exceptionally good job in helping us plan and arrange our trips.  An example of this great service is her follow-up during the hail storm that occurred where we parked our vehicles, while we were on the French trip she arranged for us.  This hail storm did tremendous damage to many vehicles in the area, so Joan checked out our parked cars, which fortunately sustained no damage.  She contacted us in France to pass on this comforting news.  This is just the tip of the iceberg in any discussion of her dedication to serving us in all of our trips.

fabulous trip with a very professional lady

By: jbgb


Reviewed on: 05 Sep 2014

The trip was well organized. Great tours. Every detail was taken care of.

professional,perfect, and yet very personal

By: mr magooo


Reviewed on: 05 Feb 2015

Thorough, pays attention to detail. Makes sure the vacation planning is right for us. Has good follow up when we have questions.

Quantum cruise

By: jmsmith29


Reviewed on: 08 Feb 2015

Overall the cruise was good. The down side to this cruise was the lack of communication on the part of the cruise personal. If it wasn't for Joan we would not have known we had privileges to the Diamond Club. We did not like the dynamic dining along with the way we had to reserve shows. The excursions were good and the tour guides were very informative. The overall ship experience was good but not what we are used to. We would give the cruise a 7 out of 10. As always Joan went above and beyond to make sure everyone in our group was happy. Looking forward to our next cruise with Joan and Bill.

Quanton

By: Dsc on kerrick


Reviewed on: 08 Feb 2015

Overall nice trip. Have been on nicer ships. Travel to and from port was smooth and easy as always. Didn't like lack of info for dinner seating arrangements.

Joan Rocks

By: Happy Cruisers


Reviewed on: 10 Feb 2015

Recent cruise from Bayonne, NJ to Eastern Carribean was scheduled with Joan and escorted by Joan. Joan rocks the trip with her professionalism and her caring spirit. From the moment we decided to book the cruise until we returned home, Joan was there for us to take care of any problems or needs we had along the way. There were very few problems because Joan is always a step ahead of anything that coulld go wrong to make it the best possible vacation. As with any vacation, it is only as positive as you will allow it to be but Joan puts an extra emphasis on the positive keeping everyones spirits high. You are greeted on day one with a smile and on day ten, Joan is still smiling. That to us is the mark of an excellent travel advisior.

Wonderful professional, friendly service

By: Dee58


Reviewed on: 05 Mar 2015

Once again Joan Umbel arranged our travel in her usual style--friendly, professional and ever-vigilant for unforeseen changes that can arise before, during or after a trip. Our class of 58' high school travel group has relied on her for our travel needs for many trips and cruises in the past and look forward to seeking her council as we plan for future travel. As I detailed in my past review, she always goes well beyond what is expected of a travel professional. Most recently she contacted us at our destination to make sure we had arrived safely after receiving a confusing notice from our airline​ following a weather-related flight change. It's wonderful to be able to travel as worry-free as possible, confident in the knowledge that Joan is looking after us back home. It is with sincere enthusiasm that I can recommend Joan Umbel as a dedicated, competent, and knowledgeable travel consultant.

Great Trip by Great Advisor

By: carolyn413


Reviewed on: 28 Mar 2015

Again, second time this year, had a fabulous vacation trip because I have a fabulous trip advisor. Joan goes out of her way to make sure every detail is covered and that it works for me. Recently went to the Atlantis, Nassau, Bahamas and Joan put together a package which included air, ground transportation, lodging and activities while at the Atlantis. Her advise was spot on and it resulted in a fabulous vacation for me.

Wonderful, knowledgable expert !

By: PBlick


Reviewed on: 26 Jun 2015

Joan has assisted our family with several vacations, including a destination wedding. She is always super friendly...greeting us all with a hug ! She has gotten to know our individual tastes and expectations making her the perfect person to help us plan our vacation. This particular vacation was a family cruise trip to Bermuda. It was wonderful. I honestly can't think of anything that didn't make our trip perfect ! We all had a great time and had tears returning home. We will definitely call Joan for our next adventure ! We give you a giant wholehearted thank you !

great service

By: kime


Reviewed on: 31 Aug 2015

When we travel with Joan we know we won't have anything to worry about. From the time we book our trips to the very end of that trip, we are in expert hands. She makes traveling non-stressful and fun.

Expert service.

By: Edie


Reviewed on: 14 Sep 2015

Trip was what was expected. Enjoyed it very much.

professionel travel consultine

By: mrmagooo


Reviewed on: 26 Sep 2015

The trip was all she said it would be. Wouldn't think of going to any one else.

Export Friendly Sevice

By: Janice 29


Reviewed on: 06 Dec 2015

This was our 12th cruise that we have booked with Joan and she always guides us in the right direction especailly when we are traveling with our grand children. We Love dealing wih Joan and have refered family and friends to her as well.

Expert friendly service

By: Big Bird


Reviewed on: 08 Mar 2016

We had a wonderful time. We would recommend Singer Travel and Joan Umbel to everyone. She, Joan, is very professional and has a great personality. Could not have had a better planned trip. Again, we had a great time. We look forward to our next trip.

Great tri

By: Paco 34


Reviewed on: 29 Oct 2016

Joan did a fabulous job. The cruise was perfect although the weather was not. The food and service were excellent. The entertainment on board could have been better. The dj did only a fair job.

Always a GREAT travel experience

By: Cookingkh


Reviewed on: 26 Oct 2016

Just back from a Tauck trip to the Canadian Rockies which Joan booked for us. Whenever Joan plans our trips, they always have that extra effort and welcoming touch. Whether its Virtuouso upgrades in the form of credits, room upgrades or food and bar credits, they are always there to enhance our trip. Joan books all our cruises and even though I am somewhat of a control freak, I see the advantages of her booking early arrival rooms and transportation. Great service ethic and always good advice too. Thanks Joan!
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Celebrity Trip

By: Jim & Bev Woodring


Reviewed on: 22 Feb 2017

Joan was very helpful and met the needs of all of the travelers. It was an excellent experience..
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One of a kind advisor

By: Helen


Reviewed on: 16 Feb 2017

Joan is an excellent advisor. She is always there for you. Nothing is too much for her to take care of. She really keeps on top of everything. It is a real pleasure to travel with her.
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Aulumni cruise

By: Blondie


Reviewed on: 16 Feb 2017

Once again Joan did a fantastic job. Can't say enough about her compassionate heart for those who travel with her. We are looking forward to many more cruises with Joan. This was a very enjoyable cruise. Thanks to Joan for all she did.
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Fantastic

By: Vicki


Reviewed on: 18 Feb 2017

Fantastic advisor. She is always pleasant, friendly and efficient.
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Hawaii

By: Grateful friends


Reviewed on: 15 Apr 2017

Joan really went above and beyond for this trip. She worked with my husband for at least 1 1/2 year to plan a surprise trip for me to Hawaii. It was awesome!! After we actually left on the trip my husband shared with me all of the help that Joan gave him. She was there anytime he had a question. We love working with Joan. This is not the first time we have worked with Joan -- and we hope not the last. She is AWESOME!!
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Trip

By: Vicki


Reviewed on: 31 Jul 2017

Great! She is always professional. She provides lots of ideas. We look forward to working with her again.
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Joan's the Best!

By: Dee


Reviewed on: 24 Sep 2017

Over the years, Joan Umbel has done an outstanding job for our travel group in so many ways. Her attention to detail, competence, availability, and kindness is why we continue to call on her for our travel arrangements. We look forward to working with her again in the future.
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Singer Travel's Joan Umbrel

By: John


Reviewed on: 01 Oct 2017

Joan was very helpful in all aspects pf our trip planning and execution. She closely followed our planning for the cruise, arranged for a comfortable shuttle to get us to the Philadelphia airport and back to Reading, and arranged for me to have a wheelchair available at each airport. A job well-done.
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Awesome

By: Dianne


Reviewed on: 07 Oct 2017

Joan is awesome. She always makes sure everything is taken care of and explains things very well.
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cruise

By: blackcat


Reviewed on: 12 Oct 2017

I enjoy working with Joan. she does an excellent job. I've toured with Joan numerous times.She is always very informative, and always pleasant.
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Joan Umbel

By: Happy


Reviewed on: 01 Oct 2017

She is always on top of everything, very helpful in any situation that might arise.
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Princess cruise to Russia and Baltic area

By: Walt


Reviewed on: 07 Oct 2017

Very professional and easy to work with many suggestions for a complete and satisfying trip. Would certainly recommend Joan and we look forward to our next trip trough Singer Travel!
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Fabulous

By: Vicki


Reviewed on: 31 Jan 2018

She is wonderful at handling any issues, , efficient in her planning and always smiling.
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Working with Joan Umbel, you will have access to:

  • - Special perks and extra amenities
  • - An experienced travel guide whom you can rely on before, during, and after the trip
  • - Exclusive luxury resorts and properties
  • - Once in a lifetime experiences

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