Diane Ritchey 

Seattle, WA United States
Why work with an advisor? 
Travel Specialties
  • Food & Wine
  • Ocean Cruising
  • River Cruising

Selling Travel Since
  • English

My Background

I thank my family for my passion for travel. We visited 21 countries together, before I turned 20. I guess it was only natural that I’d pursue a career in travel, and I can honestly say that I thoroughly enjoy what I do. I pride myself on my ability to problem-solve, and I’m a stickler for details. (I always double and triple-check the information I provide my clients.) Over the course of my three-decade career, I’ve traveled extensively and booked vacations spanning the globe – including my specialty: Grand and  World Cruises. Coming from a family of golfers and foodies, I can orchestrate wonderful vacations incorporating those passions. I’ve also arranged safaris, fishing trips, private-island getaways and multi-family travel – in addition to cruise adventures.

Places I Have Traveled

Reviews and Recommendations for Diane Ritchey


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Excellent professional and friendly service

By: Jim.Andrea

Reviewed on: 24 Sep 2015

We enjoyed working with Diane very much, she was very informative and provided excellent customer service. Diane made us feel confident in the travelling choices we made while she guided us along. We would definitely contact Diane again for our travel needs.

Knowledgeable and very helpful Cruise Advisor

By: Mariner

Reviewed on: 21 Sep 2015

We had a wonderful cruise on Holland America's Zuiderdam from Venice to Rome via Greece, Turkey, the Greek islands and Naples from Sept 4 to 15. We were extremely happy with our stateroom and its location on the ship. Diane made sure that we received the Holland America one day special gift offer of free beverage packages which added so much to our enjoyment of our cruise. During the booking, she was able to quickly answer all of our questions and explained any new Holland America policies and special offers. She did a great job and saved us a lot of money too. Thanks Diane!!!!

Outstanding personal service

By: Dennis 108

Reviewed on: 22 Sep 2015

As always, Diane gave outstanding personalized service. Dealing with her makes you feel as if you are her only client. She happily handled several calls for assistance that at times were rather lengthy. Her association with Holland America has always provided the special needs requested (IE a table for 2 at early seating). Diane is the only Cruise Consultant and Cruise Specialists the only company we would trust for our cruise planning and needs. We cannot thank Diane enough for her care and attention.

No suprises

By: Desert John

Reviewed on: 02 Oct 2015

We recently booked a Northern Europe/Trans Atlantic cruise on the Regal Princess with Diane. We spent a lot of time working on details prior to our departure. Diane was extremely helpful and I may say very patient. The trip was as advertised and we had a great time. The cabin that Diane suggested was exactly what we wanted. The meal service was what we expected it to be. This is a new new very large vessel, but they handle the passanger load very well. We have used Diane on previous cruise vacations and probably will never use anyone else, she is great! Thanks Diane we will talk soon John

Trip of a Lifetime!

By: Krisinseattle

Reviewed on: 29 Oct 2015

We recently took a fabulous cruise through the Mediterranean and the Aegean Seas. Enjoyed Regents Seven Seas, especially the all inclusive feature, not having to pay out of pocket for airfare,excursions, alcohol, tips/gratuities or airport transfers. Of course, the overall price reflects these inclusions. We took advantage of the air deviance feature ($175pp) and went a week early to Barcelona and enjoyed that city and the surrounding area immensely. Some of the selected ports were more exciting that others and some of the tours better than others, and yet on the whole, felt the trip was well organized and we saw 10 wonderful ports of call in 11 days. The Voyager had a lot of vibration and movement, but that could have been since we were on the top floor at the stern, would rethink that choice of stateroom for future cruises. Only bummer was that we thought we had the shipboard credit coming back in full and had to "waste" $400 on the last day. Other than that, all was a great success!

21 Day Caribbean on HAL Oosterdam

By: grace

Reviewed on: 12 Apr 2017

Great. We have booked many cruises through her and she is very professional and helpful!

Professional Advisor

By: ck in Miami

Reviewed on: 05 May 2017

Excellent. Very patient with all my repetitive questions. Grateful for her assistance as I worked to navigate my cruise planning.

holland america world cruise

By: jack

Reviewed on: 13 May 2017

All communications were prompt and well thought out.

Galapagos Islands - Magical

By: Debbie

Reviewed on: 10 Nov 2015

We just returned from a Celebrity Xpedition cruise through the Galapagos Islands (inner itinerary). This trip was fantastic. We stayed 2 nights in Quito, Ecuador prior to flying to Balta for our transfer to the Xpedition. This is not a regular cruise ship...less than 100 guests with no movies, major entertainment or casinos...didn't miss these amenities at all. The star of this cruise is the Galapagos wildlife. The animals, birds and sea life are amazing. The naturalist guides and zodiac drivers are fantastic and very safety conscious. We would love to go back and take the outer itinerary in the future. Diane has been great is assisting us to set up the cruise and insurance. She provided all the documentation in a timely manner and always immediately responded to my emails. Diane will always be our person to go to for all our future cruises.


By: MarcE

Reviewed on: 20 Nov 2015

It was a wonderful cruise. Unfortunately, I had a medical problem that hampered some of our shore excursions. We had an outstanding cabin steward.


By: Blurp

Reviewed on: 16 Nov 2015

No hitches at all. Very interesting, exotic and informative. Luxury foods and rooms.

Great service

By: Ron

Reviewed on: 18 Dec 2015

Diane was great....informative, responsive, had patience with us, and all around helpful. She has helped us with two cruises and will help with more.


By: konnie

Reviewed on: 11 Jan 2016

We had a great time, Really didn't like the ports, but what can you do. Everything else was great

Flawless trip

By: Maryclem70

Reviewed on: 29 May 2016

We discussed this trip and then booked it with Shannon Nelson. We received our documents from Diane Ritchey. We had a lovely flower arrangement in our room which was without a card but I suspect Diane sent this. I would refer this cruise on Viking Skirnir to anyone. Beautiful new shop with contemporary appointments. We had superb food, wonderful, warm, personable and conscientious staff. The program director, David, was no short of amazing.

Always great service by her

By: Jim

Reviewed on: 26 Jul 2016

All cruises she has discussed and booked for us have been great and seamless. However, the last cruise on Viking Sea was less than great. Air service on return was very difficult for a 70 y/o (however, that was Viking's doing) and I still have a pending hold on my credit card from July 14 even though the total amount was charged to the credit card on July 17 (and paid). Viking said the only way to expedite removing the hold was to fill out a form and send it to them. Never had this sort of problems with Regent Seven Seas. I have recommended Diane to many people my wife and I have met both on cruises and in the US.

Outstanding Itinerary

By: MarJim

Reviewed on: 25 Jul 2016

The Rotterdam was an excellent vessel for sailing across North Atlantic. A truly once in lifetime experience seeing Greenland, Iceland, fjords, icebergs, and glaciers. All ports were outstanding, entertainment on ship was excellent as well. I would highly recommend.

Very friendly and on top of things

By: Ches

Reviewed on: 30 Aug 2016

Diane has been very helpful and courteous whenever we have worked with her. She goes out of her way to explain things and she has a lot of patience. We have recommended her to some of our fellow cruisers on our last cruise.

Friendly and Knowledgeable

By: curly

Reviewed on: 10 Sep 2016

Diane always responds quickly to my inquiries.

35th Anniversary Trip

By: Dave&Cathy

Reviewed on: 28 Sep 2016

Diane was great to work with

Terrific in everything she did for me

By: Cydzie

Reviewed on: 08 Oct 2016

She did everything I asked and she helped me with my travel problems because she knew I would have trouble making connections because of where I live. No challenge was to big. She always answered every email I sent. She advised the ship of my dietary needs so I didn't have to worry about it. I even got a reply from the ship. We celebrated our anniversary on the ship and what she did? was very nice. We ate at Prime Seven with another couple who were also celebrating and we got a signed card from the chef and staff congratulating us along with a copy of the menu. The other couple didn't. That was really nice. They also gave us a beautiful anniversary cake which we shared. I think she goes out of her way to make my cruise great.

Regent Explorer

By: Bee

Reviewed on: 06 Oct 2016

The new Regent ship is gorgeous. Service was impeccable. Had a lovely time and would recommend this cruise line to all.

Diane only Diane

By: lds8

Reviewed on: 16 Oct 2016

Diane is exceptional!! I use her for all our cruises. Hard worker attentive thinks ahead She's the best



Reviewed on: 28 Oct 2016


Always reliable and helpful

By: Gary36

Reviewed on: 15 Dec 2016

My wife and I recently completed a 21-day cruise aboard Regent's Seven Seas Voyager Cruise from Barcelona to Dubai. Everything went as promised by Regent and assisted by Cruise Specialists and Diane Ritchey. This is one of many cruises we have booked with this travel specialist and will continue to do do because of their efficiency and availability whenever we have questions or concerns. We highly recommend them and have referred friends to their agency in the past.

very helpful

By: suexum

Reviewed on: 14 Dec 2016

Diane is always very attentive and helpful. She is quick to get back to you and if she is not available a coworker does. sea mless.

Wonderful service!

By: Charlie29

Reviewed on: 22 Dec 2016

Diane Ritchey did a fantastic job on our Atlantic Adventurer Cruise. She went out of her way to make things easier for us and was always there when we needed her.



Reviewed on: 26 Dec 2016

We would liked to have taken advantage of Virtuoso's land tour of Tenerife, but it was scheduled to begin at 8 am or 8:30 am, which is too early for our liking, hence we let it go by. Nine o'clock is the earliest time we would start a tour. We did not attend Virtuoso's cocktail party because the ship was all-inclusive and a "free" drink was meaningless to us.

Insightful Travel

By: Judy

Reviewed on: 11 Jan 2017

This is the fourth trip with Crystal Cruises that Diane has planned for my daughter and me. As usual, her efforts made our travels smooth and easy. She procured for us the first class seats we prefer on our airline as well as a lovely penthouse on Crystal Serenity. The Caribbean was our destination and we noticed some changes. Our previous three trips have been on Symphony, this was our first sailing on the slightly larger Serenity. Very few differences in the ships, but some differences in level of service and attitudes of other passengers. The most amazing service was given by our butler, DiDi. She is outstanding! In both specialty restaurants we were rushed through. The outstanding memory is of the rudeness, selfishness, and entitlement of some passengers. Neither Crystal nor Diane can change that, but it was part of the experience. A huge challenge, for me, was the very long walks from the ship to the awaiting excursion departure points. Entertainment was less than expected.
Not Recommended


By: Emerald

Reviewed on: 09 Jan 2017

Penthouse? Surely you jest. Dinky bath, no tub, large enough to accommodate one guest only. Not any special room furnishings. The TV was small, in cabinet on top shelf and while they carried all the cable news channels and the ship news (and ship ads), no contemporary movie channels. Extremely good food, presented well, with a good choice of venues. Also, well stocked library in a pleasant large room. Probably never use Oceania again, and 100% positive never will return to the Sirena.

I have the best agent!

By: Myrt

Reviewed on: 12 Mar 2017

Diane and I have been together planning many, many cruises! I am happy to say that she goes the whole mile for everything she has done for us. She will bend over backwards to get us all the perks and privileges that are allowed. We have been very happy being introduced to the Virtuoso programs and now also associated with Cruise Specialists. It is nice to know that you can call with comments and questions and know you will get fast, prompt and accurate responses. Thanks Diane

Diane Ritchey is top notch--the best!

By: Celtic Cowgirl

Reviewed on: 06 Mar 2017

Diane Ritchey is simply the best trip advisor I've ever worked with! She is professional, knowledgeable, willing to go the extra mile to give you good guidance and make sure no details are over looked, and completely willing to discuss any concerns you may have. She is easy to talk to and has a sense of humor. She has that special ability to makes you feel like you are her only client! For sure, she will be my "go to" person for any travel needs, and I have no hesitation to recommend her to friends. This was our first cruise booked with Diane, and I'm sure she will give us the same excellent service as we prepare for next year's world cruise. We were away from HAL cruises for awhile, but we even booked another Norwegian "future cruise" with friends while onboard. Thank you Diane!

Best ship in the water

By: Super Ship

Reviewed on: 13 Mar 2017

Awesome experience start to finish

South America trip by Tauck

By: Boris

Reviewed on: 26 Mar 2017

We are working with Diane Ritchey for 7-9 years She is an EXELENT adviser We would recommend the service of Diane to others

What A Genuine Blessing

By: Bob

Reviewed on: 15 Apr 2017

Diana is not only a consummate professional in everything she does as it relates to our travels, I consider her a friend as well. Even though we've never met in person we've established a meaningful relationship over the years that has allowed us to share prayer concerns and to pray for one another and the needs of family members. Her servant's heart allows her to be more than someone who just books cruises and is focused on the bottom line. I look forward to our conversations by phone or email and would highly recommend Diane to anyone who is looking for someone who is so much more than just a business only travel professional. We always take her cards with us on our cruises to share with new folks we meet along the way. Diane is a genuine blessing and will walk that proverbial extra mile to make sure your travel needs and expectations are exceeded.

regent Explorer

By: jim

Reviewed on: 03 Apr 2017

great, she is so helpful and honest. Her advise is alway s right on!!

Regent Seven Seas Explorer

By: Keith Duncan

Reviewed on: 05 Apr 2017

From my first contact Diane was and continued to be, always pleasant, courteous and helpful in getting everything organized . She was very knowledgeable when discussing the new ship and when some question came up, she was quick to contact Regent to clarify the answer to my question. A delight to work with. Keith Duncan

Fabulous Trip

By: VB

Reviewed on: 07 Apr 2017

She is dedicated and attentive to all details of the trip. I would never use another advisor. Diane never fails to respond to any request. She is wonderful.

A Grand Voyage that certainly was grand

By: Debbie

Reviewed on: 11 May 2017

Diane was great- she answered all questions promptly. She and her team at CRUISE SPECIALISTS helped us customize the cruise as we wanted. The bonuses offered for this 58 day cruise were very good. This was a big investment and we were very pleased

Westerdam 4/27 Adriatic Dream

By: JMc

Reviewed on: 19 May 2017

Excellent, easy to contact, willing to help.

Our 4th Alaska Cruise

By: Randy

Reviewed on: 31 May 2017


Crystal Cruise LA to Hawaii

By: drbob10533

Reviewed on: 19 Jun 2017

Diane was most helpful in planning this trip and answering all of our questions

Excellent cruise advisor


Reviewed on: 24 Jul 2017

Diane was great to work with. When we discussed possible Alaska cruises, she talked and told us about the 14 day HAL Alaska cruise and 30 anniversary cruise of Cruise specialists. We are so glad we chose the 14 day cruise with Cruise Specialists. since we hadn't cruised in 10 years we had lots of questions. Diane was always quick to return our calls and answer our questions. I would highly recommended Diane Ritchey and plan to use her for future cruises.

Best of the Best!

By: Judy

Reviewed on: 02 Aug 2017

I've been working with Diane for several years and four cruises. She is, no doubt, at the top of the game. I know she goes above and beyond for her clients with the result being a great trip. She's coordinated our trips to Alaska, the Black Sea, the Caribbean, and now the South Pacific. And she'll do our next trip, whatever it turns out to be! Diane is attentive to details, time lines, all the little things that make a trip easy for the traveler. I consider her my friend as well.


By: Lori

Reviewed on: 09 Aug 2017

Fantastic, advisor.

Family cruise

By: Napoleon 1

Reviewed on: 19 Aug 2017

Efficient and helpful


By: COL Sarine

Reviewed on: 18 Aug 2017

She was more than helpful as I had changes and she took care of all of them


By: Mimi

Reviewed on: 26 Aug 2017

Hard worker and a pleasure to deal with. Have used her for five years or more and have had good service on all bookings.

Awesome advisor

By: Mary

Reviewed on: 01 Sep 2017

Great. She was awesome to work with

Diane Ritchey - Best agent around

By: Myrt

Reviewed on: 01 Sep 2017

Diane has become a best friend only thru e-mail's and phone conversations. She, first of all works FOR YOU! She has helped me with air reservations, pre and post cruise options and any and all other problems that may arise! AND - I know she will get me the best prices available! What else could you ask for?

crystal symphony

By: sharon

Reviewed on: 20 Sep 2017

She was excellent and was very helpful.

Excellent travel agent

By: vsb

Reviewed on: 14 Sep 2017

We have been working with Diane for many years. She is caring and very efficient. We try to recommend her to all of our friends.


By: Darrell

Reviewed on: 16 Sep 2017

Diane is always helpful.

DIANE RITCHEY---5***** review & experience

By: chrispy

Reviewed on: 23 Sep 2017

Great! It was our first cruise on a large ship at our expense & Diane's knowledge, experience & friendly service inspired confidence. We would definitely seek her out for future cruise planning & recommend her completely.

very nice

By: RJ

Reviewed on: 06 Mar 2018

she was very helpful and professional. I have already recommended her to others in my circle.



Reviewed on: 18 Mar 2018

excellent she always helped me

Seabourn Cruise Booking

By: TT

Reviewed on: 20 Mar 2018

Excellent as usual. Did a great job helping us book the cruise! Thanks for the great work. Made everything super easy.

My European Cruise

By: Cyd

Reviewed on: 14 Oct 2017

Great! She answered all my questions and my concerns about this cruise. She was great at getting my custom air arrangements done. She kept me in the loop every step of my cruise even when they changed aircraft on me and I got a better connection coming home. She even let me know of a change in itinerary before the cruise so I could get a different shore excursion booked. I love working with her because she knows how to handle my special dietary needs. I asked her for her opinion on another cruise and other cruise lines. she gave me an honest opinion and a website to look at so I could make up my mind. I did and booked another cruise with her.

Works Until All is Perfect

By: Patricia and Cliff

Reviewed on: 02 Nov 2017

We have booked many cruises through Diane and she has always done stellar work for us. She will work diligently until all is done to our perfect satisfaction.

great agent with awesome personality

By: RJ

Reviewed on: 06 Nov 2017

terrific very responsive A+ rating


By: Jan

Reviewed on: 10 Nov 2017

Wonderful! She is very personable, easy to talk too, sensitive to your concerns and thorough. Her bookings are complete and without error.

Emerald Princess South Pacific cruise

By: JP

Reviewed on: 12 Nov 2017

This was not our first time to work with Diane. The reason we keep coming back to her is that everything done properly and on time. Very professional, good advise, follows up all around the best travel advisor I've worked with ever.


By: Loren

Reviewed on: 12 Dec 2017

cordial competent caring my favorite

Stuck with us

By: Tourist

Reviewed on: 12 Dec 2017

We usually have no changes or alterations to our initial cruise plans. This time was different. We had to cancel our cruise booking (many ports of call in Japan) given relatively short notice job responsibilities. Diane had diligently put together that trip with our choices on air travel, pre-cruise hotel booking, etc. We selected a substitute cruise (Fiji and South Pacific) departing about 6-months later. She was able to book the cruise, the air travel and the pre-cruise hotel stay that worked out perfectly. She stuck with us throughout the process.

Azamara Cruise


Reviewed on: 27 Nov 2017

Diana is our go to person when it comes to arranging our cruises. She responds quickly to any questions or concerns we may have. She also provides insights to cabin location on the ship. She is very professional and spends a lot of time discussing our specific wants and needs. We highly recommend her to everyone.

Cruise planning

By: Joannie

Reviewed on: 14 Dec 2017

She was delightful


By: 123

Reviewed on: 15 Dec 2017

Diane was/is a knowledgeable, attentive, polite, detailed travel adviser. Everything she said she would do she did and she completed it in a timely manner. I would highly re comment Diane as a travel adviser.

Our trip

By: Gale

Reviewed on: 18 Dec 2017

She was a delight and I’d work with her again. Very thorough and knowledgeable.

Quick to Respond

By: Sienagirl

Reviewed on: 04 Jan 2018

This was the 5th cruise that we worked with Diane. Everything was done professionally and promptly, regardless of it was a quick 6 night cruise including Cuba or a 2 month Grand Viyage to SEAsia. We couldn’t be more pleased. This particular quick cruise turned out to be more complicated with the new restrictions re: Cuba but we just filled in the paper work and the tour was quite good. We are using Cruise Specialists and Diane again for our crossing Nov 2018.

She is perfect!

By: Myrt

Reviewed on: 10 Jan 2018

Absolutely THE best!

Best we've ever had

By: Frequent Traveler

Reviewed on: 05 Mar 2018

Diane is always accessible and responds quickly to all inquiries and questions. She is completely knowledgeable about itineraries and interactions with cruise lines.

We've worked with Diane on many cruises

By: grace

Reviewed on: 01 Apr 2018

We have worked with Diane on a lot of cruises - all on Holland America. She has always been so helpful and spot on with follow-ups. We've not had many problems while travelling but feel secure in knowing that she is there to help us if we do.

Great Advisor

By: Cindy

Reviewed on: 01 Apr 2018

Perfect. I couldn't have bee happier with her advice and service/

River Cruise

By: Jimmar

Reviewed on: 13 Apr 2018

Diane is a true professional, responsive, and looks out for your well being.

Would Never Use Anyone Else!

By: Cliff&Pat

Reviewed on: 04 May 2018

Diane knows her stuff. She is on top of things. She is the cruise guru. Wonderful and easy to talk to and work with. We have used her services for several years and can't imagine ever swapping her for anybody else?

Our advisor

By: Mrs. Wonderful

Reviewed on: 08 May 2018

Fantastic! Diane is and has to be a Miracle Worker so much of the time. I will ask her to put together things sometimes well in advance and other times at the last minute and she always comes through for me.

Travel Whiz

By: blondedawg

Reviewed on: 06 May 2018

I love working with Diane. We've become friends and I look forward to working with her on my next adventure.

Super travel agent!

By: Rosie

Reviewed on: 12 May 2018

Special, great travel agent. We have used Diane for our cruise bookings for years. Definately recommend Diane!


By: Baltic

Reviewed on: 31 May 2018

Awesome as always


By: Steve

Reviewed on: 04 Jun 2018

Diane was very helpful in planning, booking and handling many details. Always available to answer questions

Mighty fine!

By: Tourista

Reviewed on: 17 Jun 2018

Diane was just wonderful in getting us to and from all of our places in our cruise and trip itinerary. We travel with assurance that all has been well thought out in advance. We like to travel stress free, so we tend to fret over flight layovers that we consider to be too tight or too short. She works with us to find flight connections that are work for our temperament and walking ability. We will be making our travel arrangements with her again!

Ritchey Review

By: Taid

Reviewed on: 20 Jun 2018

We have been very satisfied with Diane's knowledgeable and prompt assistance and recommend her highly to others
Not Recommended


By: webbus

Reviewed on: 23 Jun 2018

She tries very hard to please amd often does, but she has shortcomings which are diffecult to express in a few words.

Detailed Planning and Insights

By: K Williams

Reviewed on: 03 Jul 2018

I contacted Diane while trying to decided between several different trips. She helped me weigh my options from both the price-point perspective, and based upon additional insights into the different cruise lines and ships and their respective ‘shipboard cultures’. Once we settled on a cruise, she helped to arrange all of the details for an amazing trip from start to finish. I look forward to working with Diane to plan future adventures.

Great advisor!

By: Sailor1

Reviewed on: 07 Jul 2018

Diane is always available and will call back very quickly if she’s busy. She usually has the answer or will find the answer quickly. She is very kind and cares about your trip.


By: Col Sarine

Reviewed on: 16 Jul 2018

One of the most proffesional agents I have ever worked with
Not Recommended


By: Chas

Reviewed on: 31 Jul 2018

She is not the best communicator.

A Week in Ireland and A Week in Scotland

By: ChiChi

Reviewed on: 05 Aug 2018

She's great. Always on top of things.

Recent Cruise to Arctic Circle

By: Cruise Afficiondo

Reviewed on: 12 Aug 2018

As always, Diane is a caring, reliable, and responsive cruise consultant who is very knowledgeable about Holland America itineraries. We can and have recommended her highly for her professionalism and personal attention. We plan to continue to avail ourselves of her expertise and high quality service in the future.

Always Dedicated

By: pookiejo

Reviewed on: 27 Aug 2018

EXCELLENT! Diane is always working for her client. She is friendly and fun to work with. She has been doing my cruise plans now for 5 or more years. I was not familiar with Virtuoso until she made us aware of this program. She is aware of things about cruising that I had never considered!


By: Lou

Reviewed on: 24 Aug 2018

She is an outstanding person to work with

Voyage of the Vikings

By: Iowa Farmer

Reviewed on: 01 Sep 2018

Diane did a wonderful job for us. It was our first time with Cruise Specialist and the first time with a hosted voyage. Our hosts Henk and Lucia took care of everything on board the ship. We hope to travel again with Cruise Specialists and will highly recommend you to all our friends. Diane is very professional, knowledgeable, and attentive to details. Thanks for a great trip!!

Rocky Mountaineer

By: Greg

Reviewed on: 13 Sep 2018

Very responsive and helpful


By: Col Sarine

Reviewed on: 17 Sep 2018

If I can eventually get her on the phone she is always been very accomodating to everything I have asked her to do and goes the extra mile for me


By: Gigabyte

Reviewed on: 25 Sep 2018

Very pleasant. Courteous and professional


By: Watanabe

Reviewed on: 07 Oct 2018

Very pleasant and easy....

My Viking Ocean Cruise

By: Cyd

Reviewed on: 05 Oct 2018

Wonderful. She is very personable, friendly and patient with all my questions. She will find the answer if she doesn't know it. I don't know how many times I've emailed or called about something and she will answer me or call me back every time. She even let's me know when she will be out of the office and who to contact if I need help. She even apologizes when she doesn't get back to me quickly when she got sick. I've been using her for years and will continue to do so.

From booking to cruising!

By: Brammie

Reviewed on: 04 Oct 2018

It was a pleasure working with Diane. She was very helpful and our trip went off without any hitches. Our travel packet was efficient and the trip Was everything and much more than we expected!! I would highly recommend Diane.

Advisor review

By: Taid

Reviewed on: 07 Oct 2018

excellent. Very responsive.

Gem of a Travel Agent

By: Califaloha

Reviewed on: 20 Oct 2018

Always responsive, always kind and considerate and always a hard worker to assure our cruises are perfect. We have been planning trips with Diane for many years now and are never disappointed.


By: Steve

Reviewed on: 26 Oct 2018

Excellent always prepared knowledgeable courteous and reliable

advisor review

By: 2cruisers

Reviewed on: 25 Oct 2018

Great ! Prompt, well-informed, trust-worthy professional



Reviewed on: 31 Oct 2018

Been working with her for ages and always accomodating to all my requests Sometimes when I call she has a phone in her ear already but returns calls asap

Recommend this travel agent

By: Cathy

Reviewed on: 03 Nov 2018

Diane Ritchey is a delight to work with. She helps select a cruise that matches your style. Diane pays attention to detail and follows up to ensure a seamless vacation. She is pleasant and takes the time to get to know you as a person. I highly recommend working with Dianevon your next cruise vacation.

32-day South Pacific Cruise to Australia/New Zealand

By: MauiRobyn

Reviewed on: 14 Nov 2018

Working with Diane was fine. She was responsive to our questions along the way.

A professional and a pleasure

By: Donbroff

Reviewed on: 03 Dec 2018

Many thanks to Diane for planning our crossing on Oceania’s Riviera from Barcelona to Miami. The transactions were a little tricky this time as we were traveling for 2 months before taking the crossing. Our documents had to reach us not at our home address but en route. It did. We have worked with Diane several times before. She has been very professional answering any question we had and giving a clear answer. She is also very personable. We look forward to working with her in the future.
Not Recommended


By: anonymous

Reviewed on: 13 Dec 2018

Felt a little disappointed.

Diane Ritchey

By: Charlie

Reviewed on: 24 Dec 2018

Diane Ritchey Is easy to work with. She is very friendly, on top of things and goes out of her way to be helpful I have recommended her to many of our cruising friends and they think she is great too. .

My travel agent

By: Cyd

Reviewed on: 30 Dec 2018

Terrific. Very easy to talk with about any concerns you have about your travel plans.

Amazon Cruise

By: Jimmar

Reviewed on: 26 Dec 2018

Diane is a true professional. Easy to work with and very responsive to our needs.

Held our hands!

By: Skipper

Reviewed on: 04 Jan 2019

We are more tourists than trek travelers. We need all the help we can get. Diane did an outstanding job as usual. She made sure that all the fine details were addressed so that we had to do was just travel.


By: Peanuts

Reviewed on: 18 Feb 2019

She was on the b all, very helpful and prompt, got our boarding passes to us without asking for them.

Hawaii on Holland America

By: Jo

Reviewed on: 14 Mar 2019

Excellent, she is always willing to go the extra mile when necessary.

Regent SE Asia

By: Ricky

Reviewed on: 11 Mar 2019

Great! Diane is very responsive and we feel she has our best interests in mind when she makes recommendations.


By: Sue

Reviewed on: 20 Mar 2019

Excellent and very comfortable

only one glitch

By: rj

Reviewed on: 20 Mar 2019

She has been wonderful to work with...very knowledgeable. Seems she is very busy and has had some computer and phone issues but she handled it well Our cruise had an itinerary change and she and I were never notified, luckily Viator was wonderful to switch and not charge us extra

Our cruise to Cuba

By: Teriwieg

Reviewed on: 29 Mar 2019

Diane was absolutely excellent! She was responsive, made great suggestions and helped us think through all of the elements of the trip. She became a very valued asset to our process, and became a friend. I've worked with other travel agents before and Diane surpassed all of my expectations in terms of service and going over and beyond. We will definitely use her again and recommend her to friends and family members.

Special adviser

By: Vicky

Reviewed on: 30 Mar 2019

Very easy. She is prompt and efficient.

Expert, Efficient, and Personable

By: Susan

Reviewed on: 08 Apr 2019

I’ve been with Diane for several years and can honestly say that she’s fantastic. Answering emails or phone calls, she’s always on top of things. She makes herself available even when she’s not ‘on the clock’. LOVE HER!!!!!

Diane Knows Cruises!

By: Pat & Cliff

Reviewed on: 06 Apr 2019

We have worked with Diane on many cruises and she always does a great job of handling all the details to make sure our cruise is successful. We are very happy to have her as our main travel agent.



Reviewed on: 16 May 2019

i hav used Diane for years and she has always been top notch agent I can always depend on her to keep me advised and take ccre ofall my requests

Working with Diane Ritchey, you will have access to:

  • - Special perks and extra amenities
  • - An experienced travel guide whom you can rely on before, during, and after the trip
  • - Exclusive luxury resorts and properties
  • - Once in a lifetime experiences

Explore with the Best

Virtuoso Advisors are constantly pushing the boundaries in unique travel experiences.
Alliance programs are unique tailored experiences exclusive to travelers working with Virtuoso Travel Advisors.
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  • Canada
  • Sweden
  • United Kingdom
  • Denmark
  • Finland
  • France
  • Germany
  • Hungary
  • Italy
  • Japan
  • Norway
  • Spain
  • Switzerland
  • Austria
  • Mexico