Shelley Greenan CTC

Georgetown, ON Canada
Travel Specialties
  • Adventure
  • Independent Tours
  • Ocean Cruising
  • River Cruising

  • No Destinations
Selling Travel Since
  • English

My Background

I’ve been in the advisor world for about 30 years, and have been blessed to visit 20+ countries during that time. I actually lived in Scotland for four years, and continue to travel to various parts of Europe as often as I can. It’s a magical place, and some of my favorite cities in the world are Prague and Edinburgh (that’s where I lived while in Scotland).I can book travel experiences anywhere in the world, but I have been doing more river cruises (with custom independent touring as add-ons) and multi-generational travel in recent years. I pride myself on being professional, personable and knowledgeable. I’m also a Brit agent, a Shamrock agent, have completed the Viking River cruises course and the AMA Waterways course. I look at the overall experience of being an advisor like this: focus on what the client really wants — and not what you think they want. 

Places I Have Traveled

Reviews and Recommendations for Shelley Greenan


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Excellent and Outstanding

By: SarahLS

Reviewed on: 14 Aug 2013

Shelley did an amazing job at booking my first solo travel trip, and to Europe at that! She was honest, met deadlines and always kept me in the loop. With any tips she had, I used every one of them. As a female in my mid-20's, I wanted to make sure I was taken care of and Shelley was completely trustworthy and probably the best trip I've had to date. Highly, HIGHLY recommended.

Helpful and Professional

By: Keith

Reviewed on: 06 Aug 2013

We have been using Shelley for a number of years now and have recommended her to co-workers and friends. Extremely helpful and knows what she is doing!! Always very patient and answers any and all questions very quickly. If I wasn't in my current profession I think I would like to be a travel consultant but I think it is only because Shelley makes it look so easy.

Excellent Service

By: Ellen711

Reviewed on: 14 Aug 2013

We have used Shelley's knowledgeable professional services to book cruises on numerous occasions and have been very happy.

highly recommend her

By: dd

Reviewed on: 14 Aug 2013

Shelley is wonderful at giving you all the details and information you need.

highly recommend her

By: dd18

Reviewed on: 20 Aug 2013

Shelley always takes the time to provide you with all the information you need.

She thought of everything

By: Kathie J

Reviewed on: 21 Aug 2013

Shelley picked out excellent hotels for us, right in the heart of Florence and Rome, and within walking distance of the bus/train stations and even provided us with instructions on how to get there from our points of arrival. We felt safe and confident venturing out on our own from these bases and had a wonderful vacation. Her advice on getting around, exchanging money, and seeing the sights among many other details was much appreciated. She thought of everything!

The best

By: Rog&Ann

Reviewed on: 21 Aug 2013

Shelley is fantastic. She is very detail-oriented and makes sure we have the best trip appropriate for our likes and dislikes. We'd never use anyone else for our travel arrangements.

By: Not provided

Reviewed on: 22 Aug 2013


Fantastic Flights!

By: Hells-Belles!

Reviewed on: 04 Sep 2013

Great service !Yet again,so many times we have booked our holiday needs through Mrs.Greenan and each time the trip gets easier! Thank you for making the journey so easy and we will look forward to booking many more.

great job

By: jilly

Reviewed on: 06 Sep 2013

Shelley as always was very helpful and professional when making our holiday arrangements. I am always confident that she has done everything possible to make sure the vacation goes smoothly.

Highly recommended

By: John

Reviewed on: 09 Sep 2013

Our trip was very enjoyable and lived up to our expectations. My only complaint was that we had to accept a 8:30AM transfer to the airport for our 4:40PM return flight. This resulted in a 6.5 hour wait. As it turned out there was a 10:55AM flight for which we arrived too late to be included. I don't understand why we weren't booked on the earlier flight which would have involved a 6:30Am transfer and only a 3 hour wait.

By: Really?

Reviewed on: 27 Sep 2013

Shelley was always available - even on a Sunday - and always helpful with practical tips and sound advice. She is knowledgeable about so many facets of travel. I felt she was my advocate and was confident her main priority was that my husband and I enjoyed our trip, and we did, thanks in very large measure to Shelley.

Very great service

By: SM48

Reviewed on: 21 Oct 2013

The contact I had with Shelley was very pleasant and informative. She deligent in getting me the best coverage for my insurance and I appreciated her promt comunication of our trip.

Highly recommended

By: B 2013

Reviewed on: 13 Oct 2013

very highly recommended to anyone using her.Gave suggestions that I would not have thought about.Put me on the right plan and I had a great time.

By: Not provided

Reviewed on: 15 Oct 2013

Shelley helped us plan and complete a terrific Amsterdam to Budapest cruise. She did a wonderful job on her end. Reg Bowden

It was a great experience

By: Annie

Reviewed on: 15 Oct 2013

We thoroughly enjoyed our Globus trip (Essential Britain). Our tour director was very knowledgeable and a lot of fun. We had a great bus driver as well. The hotels were much better than I anticipated (because of comments from other people who had been on bus trips before). We saw as much as we wanted to see and also met some lovely people on the trip. I would highly recommend this trip if you wanted to see Britain and did not want to drive yourself. Much more relaxing for sure.

Highly recommended

By: Farmer 3

Reviewed on: 03 Nov 2013

We have arranged and purchased many trips and cruises with Shelley .Shelley is very knowledgeable about travel and has many suggestions for our destinations . We are looking forward to arranging our next trip with her .

Highly recommended

By: Bon50

Reviewed on: 24 Nov 2013

Shelly has helped us with 4 cruises and she has always been very professional and very personable. We would highly recommend Shelly for any trips you plan.

A Step Above the Rest

By: Don T

Reviewed on: 22 Nov 2013

Shelley has been providing us with travel planning experience for a number of years. Her travel experience in many parts of the world along with her contacts makes her invaluable to the planning process.

Very Imformative, Personal, Highly Recommend

By: Char Lar

Reviewed on: 21 Nov 2013

Have used Shelley several times, great Travel Representative!

Highly recommended

By: Butch

Reviewed on: 22 Nov 2013

Highly recommend

By: kriand

Reviewed on: 22 Nov 2013

She did an awesome job. Got us a good rate for our flights had book the car rental

Highly recomend

By: Lori/Lar

Reviewed on: 25 Nov 2013

Shelley booked us a Trip to Italy and it was a fantastic experience. She listened to us when we explained what we were looking for as far as hotels, areas we wanted to see and excursions that we wanted to have booked ahead of time. Everything went exactly according to our itinerary...we were picked up when we were supposed to be for our hotel moves, excursions etc. We were never kept waiting and everything went smoothly so I give a 10 for how the entire trip was arranged.

Very highly recommended

By: Carol

Reviewed on: 24 Nov 2013

My son was thrilled and hoping to see you early in the year to make arrangements for me to go to Phoenix to see him in March for about six weeks. Hope you have a wonderful Christmas

Highly recommend

By: Not provided

Reviewed on: 17 Dec 2013

Booking our trip with Shelley went really well. No hidden surprises and everything went as planned. I will definitely book trips in the future with her.

Highly Recommend

By: Dean

Reviewed on: 25 Nov 2013

My wife and I have always found Shelley to be a very well informed and very helpful agent in all regards of our trips

HIghly recomended

By: djebb

Reviewed on: 24 Nov 2013

Shelly over the years has been so helpful and getting us where we want to go. we can't say enough about her she goes above and beyond!!

Vision Travel - Shelley Greenan

By: Trisch

Reviewed on: 22 Feb 2018

Shelley was always available and explained everything clearly. Seat selection, suitcase cost, added insurance, everything

Highly recommend

By: Bella

Reviewed on: 22 Nov 2013

Shelley booked a trip to Italy for us in the spring of 2013. Everything went perfectly. She guided us to go at the best time of year. As a result the weather was wonderful and we avoided the busy time as well. She booked day trips for all the beautiful and must see sights Italy has to offer. The scheduling was perfect in the way that we also had time to relax and soak it all in. We look forward to having Shelley book another trip for us in the future.

Highly recommended

By: Late bloomer

Reviewed on: 23 Nov 2013

Shelley planned a trip for a couple of 60+ women that we executed flawlessly. Her detailed directions led us straight from the airport and train station to our lovely hotels in Florence and Rome, both ideally situated in the centre of the city and perfect for exploring the sites. We had a fabulous time and won't hesitate to call upon Shelley the next time that we're planning an overseas vacation.


By: Jean

Reviewed on: 18 Dec 2013

Shelley is patient. While not knowing exactly what I needed she guided me through the possibilities of my trip. She is efficient; once the plans were verified she called to confirm and within a day had the paperwork ready. This was a very pleasant experience for a beginning retired traveler. I will return! Thank you, Shelley

Highly recommended

By: John29

Reviewed on: 04 Jan 2014

Shelly is very easy to work with, she responds to phone inquiries promptly. She goes the extra mile and gives all the time needed.

Highly recommended

By: earl

Reviewed on: 27 Jan 2014

Shelley is a thoroughly prepared travel agent who has a broad knowledge of the industry.I respect her opinions and accept her recommendations without hesitation.She knows our interests and gives us appropriate suggestions.We have been traveling for years and she has always come through for us.



Reviewed on: 08 Feb 2014

Shelly is very personable and  has come to know what we like. She attends to every detail in a very professional manner. I appreciate her detailed, step by step itineraries so there is no mix up during the trip. She is very knowledgeable about the various aspects of travel so we get the best possible travel venue to meet our needs and what we want to pay.I have no hesitation in recommending her to anyone and I am over 100 km away from her office.A big thank-you to your friendly, knowledgeable service.

Highly Recommended

By: Bryce101

Reviewed on: 10 Feb 2014

I really appreciate all the help Shelley was able to provide for my up coming trip.  Shelley has made the process a lot easier for me.  Thanks again.

Highly Recommended

By: Meg

Reviewed on: 17 Feb 2014

Melia Cohiba - Havana - . Very close to the old city, and many modes of transportation to get you there. We used cab, horse/buggy, tours etc and the prices were reasonable to get around.. The hotel  was directly on the harbour,  The pool area was sheltered behind walls and had all the amenities to relax after a busy day in the city. 3 days was enough to get in the highlights in the city ...including Tropicana...thoroughly enjoyable. We went with the attitude that the food would not be good and we were pleasantly surprised. Buffet had many different food options.Melia Varadero Beautiful resort with 3 a la cart restaurants. Steak house and Fine dining were  good.,Seafood restaurant NOT. Buffet was great and so was the service. Everywhere there was entertainment, from piano bar, to pool area, so each restaurant having live music....very enjoyable. The beach was good and ends at the golf course....and The Xanadu mansion....and then you have to walk back again to resort.

Reliable expertise

By: Nan

Reviewed on: 18 Feb 2014

I always call Shelley for my travel planning. I continue to recommend her when talking with others about trips & travel in general 

Husa Santa Maria, Cuba

By: patriotacres

Reviewed on: 03 Apr 2014

We spent a week at Husa Santa Maria in Cuba in February, took the whole family and had a great time.  The resort was massive, but we had no trouble finding anything and it was really nice that it had two pools.  We found one to be very busy and loud and the other to be quiet and relaxing and it was easy to watch the kids in the pool because it was not full of people.  We had fantastic rooms, and overall it was a really nice and relaxed trip.

Always Recommend

By: Alliston Car Guy

Reviewed on: 11 Apr 2014

Highly recommend

By: I

Reviewed on: 09 May 2014

Extremely highly recommended

By: Tim's mom

Reviewed on: 21 May 2014

I appreciate all the patience and friendliness and help

excellent service

By: Irene

Reviewed on: 14 Aug 2014

Dealt with Shelley for some time. Excellent service always

very helpful and professional

By: Jolly Roger

Reviewed on: 13 Sep 2014

Shelly is fantastic. We rely on her for all our travel arrangements.


By: Audcan

Reviewed on: 18 Nov 2014

Everything as expected, no nasty surprises

Great Job for a complicated booking

By: wwwon

Reviewed on: 05 Dec 2014

Shelley did a great job booking a trip for 8 to Costa Rica. It was complicated with 3 couples there for one week and the other couple for two weeks. Everything went smooth and had a great vacation

Very expert and friendly service

By: randalj

Reviewed on: 16 Jan 2015

Very expert and friendly service! Shelley was always pleasant and willing to help.


By: CW

Reviewed on: 12 Jan 2015

The Ryndam Cruise was very nice, the ocean view room was surprisingly nice as well and suited us for what was needed. Key West was amazing with all the bars and old structures. The other ports however, were not so nice. Guatemala? St. Amequie Beach Resort was awful. Banana Coast we did not get off.. had to tender in. And Costa Maya was nice - did not go on a resort just walked around port area and went to Senor Frogs for lunch. All ports were small and out of the area type ports, which I guess is okay but found it unusual.. The staff on Ryndam were really good. Trying to get a seat at dinner was different as well. Pinnacle Grill as always was our favorite! Being a smaller ship was nice. Next time though it's gonna be 2 weeks in the Mediterranean. Thanks for all your help with our trip. Char

Always Reliable Service

By: Carguy55

Reviewed on: 26 Jan 2015

We use Shelley because she always provides reliable and friendly service, answers any questions we may have very quickly and patiently!

Very friendly service.

By: Julie Z.

Reviewed on: 23 Jan 2015

Shelly was very pleasant and friendly. I had very special requests that needed to be filled and Shelly was quite thorough in researching in order to accommodate my needs. This trip was a learning experience for both of us and I felt very supported during my on going saga of "issues" after I returned.

Trusted travel knowledge and advice

By: Meg2278

Reviewed on: 16 Feb 2015

Holland America Panama cruise Advice offered on overall cruise was accurate. We went with others that was their destination of choice but found 4 sea days long and port stops little short. Overall cruise was good but Shelley would have steered us to a different cruise more suited to our travel history as she has booked many holidays for us in the past. Ship service was goods s always but destinations were fair to good. A lot the port time did not allow for time to really see the port. Only one time in Aruba their into evening. Enjoyed the day in Panama seeing the locks and then off on an adventure to the Embera Indians which was a highlight Disappointed in Limon in Costa Rica and the tour we took that day. Expensive and not that great. Spent time before in Costa Rica in the past And expected more In closing the cruise was ok and that is what Shelley told us to expect

Expert Friendly Service

By: M & L

Reviewed on: 18 Mar 2015

We were very pleased with the resort Shelley recommended for us. She listened to our likes and dislikes re: travelling, and suggested a place that was thoroughly enjoyable, and still within our budget. Thanks, Shelley!

Excellent service

By: Irene

Reviewed on: 22 May 2015

Trip was fabulous. Service on cruise ship not as previously experienced but nothing to do with travel agent. All expertly handled no complaints

Exceptional, caring & highly professional

By: 1 weiss lady

Reviewed on: 13 Jul 2015

Thanks to Shelley all went so well with the flights! This has to be the 15th time Shelley has been our agent and not the last!

Great trip

By: Irene

Reviewed on: 10 Aug 2015

Excellently handled as usual. Had a wonderful time

Expert Friendly Service

By: BJG170

Reviewed on: 30 Aug 2015

The headline says it all. From the expert, friendly service and advise from our Travel Advisor to all the workers at the Royalton Hicacos Resort and Spa in Veradero This was our 3rd stay at this resort and there will be more to come in the future. The quality of service of every single worker was second to none. The beach is incredible and the romantic pool atmosphere with it's waterfalls and grado is something you must experience.

great Trip

By: debanddon

Reviewed on: 07 Oct 2015

We took the Globus Great Canadian War Memorial Tour September 9-18, 2015. The tour covered Paris and the battlefields of Somme, Normandy and Flanders for both The Great War and WW11. The tour director was pleasant, helpful and knowledgable. Step on guides who joined us for specific parts of the tour were also excellent. the bus was comfortable with an amazing driver. We enjoyed all the Optional Tours. All the hotels and included meals were of an acceptable standard and the tour exceeded our expectations. Days were long, early wake up calls, on the bus by 8a.m. and often not at an hotel until 6p.m. Several of the Optional Tours were in the evenings, making this quite a tiring tour. We extended our trip with a week in England prior to the tour and an extra night in Paris at the end. Shelley made all these arrangements for us and all went smoothly.


By: ch

Reviewed on: 23 Sep 2015

As always Shelley was professional, helpful, full of great advice and accommodating.

Great trip to France

By: Barbie and Ken

Reviewed on: 24 Sep 2015

Our trip with Tauck cruise company was fabulous and our stay at Esprit St, Germain was perfect. We're very happy that Shelley recommended the Esprit hotel in Paris. Shelley is good at her job.

Great friendly service

By: Elaine

Reviewed on: 26 Sep 2015

I received excellent reminder service on payment, visa submission reminder, and following up on recommendation on excursions to take and places to go and visit.

River Cruise to Normandy

By: Reg

Reviewed on: 09 Oct 2015

This was a terrific trip. Only problem was on the triple 7 going over - most uncomfortable seats EVER!!!! Air France service was poor. Beyond that we had a great time - we love the river cruise concept. Reg

Expert friendly tour guides

By: DJ

Reviewed on: 13 Oct 2015

Great trip and everything went smoothly as planned

Great trip!

By: Jolly Roger

Reviewed on: 05 Oct 2015

We were very pleased with the way Shelley planned and organized our vacation. From the selection of the Collette tour and extented visit to the Amalfi Coast everything was great. We were fortunate to have Shelley with us on the tour of Umbria and Tuscany as the "Official" guide was young and inexperienced. Shelley was able to provide leadership and solve a number of isuues including the substitution of a more acceptable coach. The originally scheduled vehicle was awful and would have spoiled the tour. Well done Shelley!


By: happy

Reviewed on: 29 Oct 2015

our trip was 34 days long. Every thing went as planned. Shelly arranged all pickups from different hotels, flights on 3 different airlines went as arranged and all hotels booked went as planned. We had little to do but show up at designated times. This made for a stress free holiday. I fully plan to use Shelly for holidays in the future.

cruise was great. food was always cool

By: evans

Reviewed on: 17 Oct 2015

ports of call were great. weather wonderful. only problem was the food on boad

Good service

By: Nannie

Reviewed on: 15 Oct 2015

Trip was good, weather great. Most excursions were as described. The only complaint was the food on ship in dining room was often not hot.

Exceptionally friendly service

By: Karekare

Reviewed on: 10 Nov 2015

Quick and friendly service, always a pleasure to work with and has been for many years!

Gorgeous Hawaii!

By: Suzy1

Reviewed on: 22 Nov 2015

We have just returned from a wonderful Globus tour of Hawaii. We were on the 13 day Grand Hawaii Vacation. It really was grand, too. Fortunately, the Hawaiian gods smiled and the sun shone most of the time. Globus used only Sheraton hotels which were amazing. There was excellent hotel service and use of amenities from Honolulu to Kauai. Our tour director had lots of information about locations and tour sites. He was very well organized, personable and easygoing and always had reservations, tickets, and suggestions planned well ahead. Each day brought new drivers for buses. And, each time, the drivers were very skilled and also very informative. Sometimes, the drivers even provided mementoes of their particular tour, e.g., origami images made of island leafs, drawings of island scenes. We were overwhelmed by the spectacular scenery everywhere. Optional tours provided fantastic choices like snorkelling or the Road to Hana. Thanks to Carolyn in Alliston at Vision Travel.

Caribbean Cruise

By: Mark59

Reviewed on: 27 Nov 2015

nicely planned, thanks to Shelley

Shelley is wonderful!

By: charlar

Reviewed on: 11 Feb 2016

From the start on planning our cruise to finish, Shelley provided us with expert advise and professionalism.. and we'll we were away if I needed any assistance, I knew I could contact her anytime!

Always Looked After

By: KeithA

Reviewed on: 16 Feb 2016

Been using Shelley for years now, always quick to answer any questions we may have and has some good recommendations.

super agent

By: mustang66

Reviewed on: 07 Apr 2016

Shelley is a super travel agent that we have gone to for years, she continues to amaze us,as she always manages to meet our needs every time we book a holiday through her. just returned from another fab holiday, see you again ! End of May!

Very efficient and friendly

By: Doe

Reviewed on: 22 Mar 2016

I really enjoyed dealing with Shelley. She is very easy to talk to and all my questions were answered while I was in the office. She got back to me quickly with information on future trips. I look forward to dealing with her for my travel arrangements in the future. Thank you

Very helpful

By: Sue1953

Reviewed on: 01 May 2016

We booked a trip to Cuba with Shelley. We were all set to go after receiving Shelley's advice and guidance. However, at the last minute, there was a family emergency and we were forced to cancel. I am very appreciative of Shelley's trip advice within a budget to suit my daughter and her fiance and ourselves. I am also very thankful for Shelley's immediate assistance when we had to cancel our trip at the last minute.

Professional friendly service

By: Marilyn

Reviewed on: 05 Jul 2016

Trip was thorough enjoyed.

River cruise

By: golfer54

Reviewed on: 08 Oct 2018

Shelley took care of all the little curves that occurred with ease. Things ran very smoothly.


By: LesFill

Reviewed on: 12 Sep 2016

17 days, 6 countries, 1 daughter = priceless My daughter and I had the best time ever on this tour of Spain/France/Italy. We only had 14 people on our bus so we were able to get to know everyone really well and had lots of space on the bus so no arguments. :) The itinerary was well planned and we had lots of time to explore on our own and do shopping! Loved our Tour Director and Driver. He was very engaging and quite excited about the things he was showing us. The only disappointment would have a been a few of the hotel meals. They were on the line of what I call "wedding food", over processed and not very tasty. Make sure you go on as many extra outings as you can as you never know when you will be back. Loved Italy the best hope to go back and explore more some day!
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Knows her Stuff

By: Love to Travel

Reviewed on: 06 Sep 2016

Shelley is always so knowledgeable when helping to arrange our trips. I trust her experience, and the fact that she is in tune to my likes and dislikes. While escorting a group, I notice that she picks up on little things that might make it easier for those with some mobility issues. She can make on the spot decisions and rectify problems. The Danube River cruise was just amazing. It is hard to describe to others all that we saw and did. Thanks again Shelley for a great time.

fabulous service

By: Creemore22

Reviewed on: 15 Sep 2016

Terrific help in organizing a trip with a lot of complexity.

Great Experience

By: Phil43

Reviewed on: 04 Sep 2016

Nice accommodation. Comfortable coaches. Good choice of excursions. Very long evening meals-left little time to relax prior to bedtime. Good menu choices. Generally helpful local guides. Crew very attentive. Company reps helpful. Some people would appreciate more detailed classification of walking trips-(length, altitude changes, roadway surface type etc.).

Western Med cruise


Reviewed on: 24 Sep 2016

Amazing cruise of Western Mediterranean with Celebrity. Started in Amsterdam with stops in Belgium, Bilbao, Lisbon, Cadiz, Gibraltar, Cartagena, Mallorca. Pisa and ended in Rome. Added a stay in Tuscany post cruise. Every place...fantastic. Highly recommend.

Beautiful Canada

By: Doreen

Reviewed on: 09 Oct 2016

Did the Rocky mountaineer trip fro Calgary Fabulous scenery, great service All taken care of by Shelley once again. Thanks

Friendly leadership

By: SusanJ

Reviewed on: 03 Oct 2016

Just got back from Vision's Rocky Mountaineer trip from Calgary to Vancouver. Winter is trying to come early to the Rockies but friendly camaraderie among all the participants and the leadership of Kevin and Lorrie made for a warm atmosphere always. Mike, the driver/guide had great information and funny stories about all our locations. The Rocky Mountaineer train ride from Jasper to Vancouver was a real highlight. Thanks to Shelley and Carolyn for their trip recommendation and putting together the details.

Trip of a lifetime

By: Marty

Reviewed on: 03 Oct 2016

Not having to worry about luggage was a dream! Food and accommodations above expectations! Scenery made you proud to be a Canadian,

Always Amazing!

By: Catsclassics

Reviewed on: 19 Nov 2016

As always, Shelley made our holiday amazing. Holidays with friends schedules can be hard, same day 2 different flights. Rooms right beside each other closes to the beach! Lovely note second day checking to make sure everything was going good. PERFECT! great holiday as always, see you February Shelley, Where to next! Cheers


By: Rudi

Reviewed on: 12 Nov 2016

Excellent !!!!!

The Best trip ever

By: Dean C.

Reviewed on: 20 Dec 2016

Excellent Lady to deal with, very helpful one of the best trips we have ever been on Thanks again

Great Advisor

By: Travelers

Reviewed on: 23 Jan 2017

Shelley was friendly and very helpful in setting up our trip. As we have worked with her many times she knows our presences. We miss being able to drop into the office,but will continue to work with her.

Shelley Greenan review

By: Joe

Reviewed on: 30 Jan 2017

We have worked with Shelley over the past 10 years and we would not use any other travel agent.

Our Travel Expert

By: Carguy

Reviewed on: 12 Feb 2017

Always excellent service, expertise and patience rolled into one package!

Perfectly suited

By: Phaedra

Reviewed on: 18 Feb 2017

Excellent. I communicated our wishes and Shelley matched them perfectly! We wanted a 5 star vacation and Shelley found the right resort to deliver the amenities, location, service, food and ambiance we desired, all within our financial parameters.


By: restful

Reviewed on: 09 Mar 2017

Shelley was very informative about our trip. kept us informed of all changes made before we left.

Paradisus Rio de Oro

By: Joyce

Reviewed on: 17 Mar 2017

First of all, for this trip, we worked mostly with agent Carolyn Kremer. Shelley and Carolyn are a very helpful travel advising team. Both have a great deal of knowledge about travel around the world. They are very informative and try to find out answers to questions if they don't already know the answers. The Paradisus resort in Holguin Cuba is excellent for couples. It is a quiet attentive resort and it is not large, around 300 rooms. Food and accommodation were very good (by Cuban standards). Carolyn provided a very good suggestion with this resort.

10 days in Jamaica

By: Jamaica bound

Reviewed on: 25 Mar 2017

We have been using Shelley as our travel agent for many years. She always does a good job helping us pick a vacation and helping us prepare for the trip.

Cuba trip

By: Jojoho

Reviewed on: 10 Apr 2017

She is extremely efficient and has a great depth of knowledge about travel and specific destinations. Shelley chooses the right type of contact media i.e. email for certain reasons and telephone discussions for other needs. She makes the entire process simple and painless. It was great pleasure to work with Shelley.

A one

By: Mah

Reviewed on: 05 May 2017

Shelley has planned several trips for us, and every one has been great. We would heartily recommend her. She's the best!

New Zealand

By: Don

Reviewed on: 09 May 2017

Very helpful with all aspects of the trip. Recommended various enjoyable side trips . We have worked with Shelley for a number of years now and she understands our needs while traveling. Makes it fun planning trips.
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Always Excellent

By: Keith A

Reviewed on: 17 May 2017

Easy and comfortable experience


By: Roxi

Reviewed on: 07 Jun 2017

it was very good

Scotland Tour 2017

By: Operation YJ

Reviewed on: 19 Jun 2017

Shelley was amazing to work with. She was so knowledgeable about Scotland as she's been there many times. All of the accommodations she chose for us were incredible. We would definitely work with her again!


By: red

Reviewed on: 22 Jun 2017

It was great working with Shelly. She suggested that we do a 3 day land along with our 7 day cruise to really get the Alaskan experience and we are glad we did. Everything was well organized without any hiccups. She sat down with us and explained everything and answered all our questions. Shelly knows her stuff.
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Excellent vacation time!!!!

By: Lyn smith

Reviewed on: 24 Jun 2017

Shelley is a most excellent tour advisor-she was always available to answers my many questions and her planning skills are suited to my travel experiences as a senior!!! All her plans were suited to my travel abilities eg planes,airports, buses tours etc She always reassured me of my senior abilities to travel and manage airports-AND airports must be expanding by the minute as most are HUGE I would recommend Shelley everyone I know as she does such an excellent job AND she always reassured me that I could do this travelling!!! Thank you Shelley
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River cruise in Italy

By: Audcan

Reviewed on: 02 Jul 2017

Shelley is good to work with. She understands my needs and preferences plus works to get the best deal.


By: audroy

Reviewed on: 03 Jul 2017

Excellent in every way

Travel time-Vision

By: Lyn

Reviewed on: 21 Jul 2017

Once again Shelleys travel plans eg flight,etc were just fine no snags etc would recommend Shelley 100 %. Lyn

Trip to Vancouver

By: Jo

Reviewed on: 21 Jul 2017

Helpful and efficient

PEI trip

By: lmn

Reviewed on: 26 Jul 2017

Shelley has been helping us with our vacations for many years. She has always been very helpful and full of lots of information to help us with our decision on where to go. I would highly recommend her. Thanks Shelley.

My vision of vision

By: N'duja

Reviewed on: 25 Sep 2017

Fantastic!!!!! She was "ON" every detail! and provided minute to minute updates and requested never leaving us guessing ! Great work - can wait to travel with here guidance again ! F


By: New2travel

Reviewed on: 04 Oct 2017

Shelley was very patient and understanding and had a good concept of what we required even when we changed it


By: Jean

Reviewed on: 01 Oct 2017

Good insight to Scotland. Very helful on our last minute travel arrangements. Perfect locations of accommodstions.

Kraków, Lviv


Reviewed on: 01 Oct 2017

Great, price was good, flights worked out perfectly.


By: Wilky

Reviewed on: 09 Oct 2017

Very informative.

Canadian War Memorials Tour

By: Susan

Reviewed on: 09 Oct 2017

Shelley is always helpful and available. I appreciate that she advises for quality and for our price range. For this trip, we experienced a significant flight delay and Shelley immediately applied for allowable refunds. Prior to the trip, Shelley showed me the new Umapped app which could be very helpful for notes, communication and photo sharing. Shelley provides excellent advice.

The Best

By: Roger Whittle

Reviewed on: 14 Oct 2017

Shelley delivers an incredible level of service. She is very detail oriented. She ensures that we make the best of every vacation and seeks out the best deals and the highest quality providers.

Good Old Shelley

By: dickhead

Reviewed on: 25 Oct 2017

Always helpfull and always gets back to you!

England trip

By: Alder

Reviewed on: 26 Oct 2017

Shelley was efficient and booked flights and seat selections that we wanted

Portugal Spain

By: Wanderer

Reviewed on: 20 Oct 2017

There was an adjustment as the office is now closed and we found it a bit challenging. We could not get a map of Spain and Portugal as Vision does not provide these and neither did the tour operator, Collette. While we would recommend Shelley again we would never recommend Collette.


By: Cruiser

Reviewed on: 23 Dec 2019

We have booked several trips with Shelley. She has been wonderful, and we have never bèen disappointed

Another trip well planned

By: Helles-Belles

Reviewed on: 04 Jan 2020

Very easy. Shelley is always very good with planning our trips and supplying us with all the information needed.


By: Didi

Reviewed on: 20 Jan 2020

Shelley is always very quick to respond, super enthusiastic and very knowledgeable. Always answers all my questions and makes great recommendations.

Trip of a Lifetime


Reviewed on: 14 Dec 2017

Shelley was absolutely awesone to deal with. We went to her with a long list of “must see’s” for our trip to South Africa. She worked hard with her contacts to create a package that met all our needs and budget. Shelley was instrumental in helping us arrange and organize all the details related to our tours around Cape Town and then for Safari. Her recommendations made this trip the best one we have taken so far. Shelley has looked after me for many years. Trip after trip, she provides a wealth of knowledge on destinations and I trust her judgement. She is a pleasure to deal with.


By: Ellen Huether

Reviewed on: 23 Dec 2017

Always there to do or help with travel arrangements. We have dealt with Shelley for a few years now and have been satisfied with her professionalism and knowledge.


By: Earl

Reviewed on: 28 Dec 2017

Shelley is marvellous!Everything she does is done well and thoroughly.

The greatest person I know.........almost!

By: dickhead

Reviewed on: 06 Jan 2018

Actually horrible! Super help full, always, and we would recommend Shelley to everyone yet were very selfish so.........we/ll just keep Shelley to ourselves! As if!


By: Stuart

Reviewed on: 12 Jan 2018


Hawaiin Excursion

By: Irene

Reviewed on: 15 Jan 2018

Our trip was great have dealt with Shelley for years & will continue to for our future travels

Winter holiday 2018

By: Curley

Reviewed on: 01 Feb 2018

She was informed and giving oppositions on flight times and hotels . She advise when payments were due. When asking questions either my email or phone she give us quick answers.

1st Vacation ever

By: craig maidens

Reviewed on: 31 Jan 2018

I Love Shelly and what she did for our vacation. She planned every last detail for us and the timings and companies she used were perfect.

Royalton Bavaro Resort and Spa

By: Susan

Reviewed on: 09 Feb 2018

Shelley is always a delight to work with. She very quickly made our reservation for this trip in the fall. Shelley readily goes over all the aspects of travelling to the location from the provider to the resort to the area of the beach and hotel. Information is at her fingertips. I appreciate her interest, her friendly reminders about documents and payments and her quick responses when their are questions. If Shelley doesn’t have a ready answer, she researches her sources and gets back to me quickly. This was a great relaxing trip for my husband and I, just what we wanted!

Always Looks After Us

By: K&J

Reviewed on: 22 Feb 2018

Shelley always makes sure we are looked after and provided with all the information we could ever want. Quick to respond with any questions we may have and trust her advice on anything we are not sure about.


By: Nicks

Reviewed on: 22 Feb 2018

A good partnership. Used her knowledge of the areas we were visiting to make good recommendations. Also helped us when we ran into hotel difficulties in Buenos Aires. Replied promptly to all requests.


By: Barrie

Reviewed on: 01 Mar 2018

Everything went Great.

The wow factor

By: Wilky

Reviewed on: 22 Feb 2018

We have had the opportunity to have Shelly Greenan plan three trips for us. My wife and I are not organized travelers and need all the advise we can get in order to make a decision. Shelly's wide range of travel experience was obvious and enabled us to make confident plans. We also needed a knowledgable organizer for our trip to St. Lucia which included 15 children and grand children. Shelly professionally coordinated the appropriate details and paperwork for the family members. Destinations were excellent, transportation arrangements were faultless, followup questions and added information was provided instantly. For any future trips we will confidently ask Shelley to plan them on our behalf.


By: Pam

Reviewed on: 25 Feb 2018

It was very good



Reviewed on: 22 Feb 2018

SHELLEY TAKES INTO ACCOUNT OUR NEEDS FOR TRAVEL AND COMES THROUGH EVERY TIME. i.VE BEEN WITH HER FOR OVER 10 years and will continue going forward. She is excellent at finding the best values for our trips.
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Another great trip

By: Happy Traveller

Reviewed on: 08 Mar 2018

Once again Shelley looked after all the details in a professional, and friendly manner. It is quite evident Shelley knows her business and it is always a pleasure meeting with her.

Beautiful Beautiful Barbados

By: Travel bug

Reviewed on: 26 Feb 2018

Shelley planned our trip and everything went very smoothly I would not hesitate to have her plan another trip for me


By: Rose

Reviewed on: 01 Mar 2018

Working with Shelley was excellent as always.

A terrific cruise

By: R&K

Reviewed on: 05 Mar 2018

She is extremely attentive to detail and all our needs in terms of travel plans were met with her usual high standard of professionalism


By: Sharkey

Reviewed on: 09 Mar 2018

She is easy to work with and very accommodating. Answers all questions thoroughly and finds us the best deals always.


By: Meg

Reviewed on: 12 Mar 2018

Shelley has been my advisor for years and I always get great advice and help when required. This trip came with many medical challenges, and Shelley suggested and we purchased Trip insurance (medical, cancellation etc.) from Manulife. Thankfully, we were advised and we did this, and we ended up with hospital bills, that were excessive. She also arranged our flights, which were connecting, and saved us $$.

Shelley's the best.

By: Roger & Ann

Reviewed on: 12 Mar 2018

Shelley is very thorough and always recommends vacations best suited to our needs. She has never steered us wrong.

Sailing with Oceana

By: Diddi

Reviewed on: 14 Mar 2018

She is a very patient and totally trustworthy person. Shelley has the knowledge of an experienced travel adviser. I would and have recommended her services to other friends.

cuba varadero

By: Pete Bowser

Reviewed on: 25 Mar 2018

Excellent! She got us exactly what we wanted. Also having a trip adviser that comes to your door is great for us. The plane and seating was the best we ever had.

Quality service

By: bill

Reviewed on: 13 Apr 2018

terrific! She really cares.

Last Minute to Cuba

By: Mickey

Reviewed on: 07 May 2018

Shelley was excellent in helping to arrange a last minute trip to Cuba. She was always quick to reply and had all the answers to my questions. I feel very comfortable dealing with Shelley and will contact her for our next trip.
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By: knitter

Reviewed on: 11 Jun 2018

She was excellent.

goes the extra mile

By: Thompsonx4

Reviewed on: 17 Sep 2018

This is our third trip booked thru Shelley and each time she has worked hard to make sure that we get what we want at a good price. She spent extra time trying to find us a hotel in Berlin that would sleep 4 without breaking our budget. Thanks for all the time you spent, the hotel was perfect.

Success of trip

By: Ann robbins

Reviewed on: 06 Sep 2018

I found Shelley very helpful. She made my trip to the Netherlands much easier than I anticipated. Thank you Shelley

France River Cruise

By: Susan

Reviewed on: 30 Sep 2018

Shelley is wonderful. She is friendly, knowledgeable, gives good advice, helpful and a pleasure to travel with. Shelley approached us with this cruise idea for a group almost a year ago. We had never tried river cruising in the past. Now, though, it will be the only way to cruise. Thanks to Shelley for a very enjoyable experience.

Emerald Cruise of the Rhône-Alpes

By: Sr travellers

Reviewed on: 10 Oct 2018

Shelley was very helpful, professional and made herself readily available at all times. She made the trip very enjoyable. We would highly recommend her for your travel plans.

Emerald Waterways Trip

By: Bobby

Reviewed on: 04 Oct 2018

Working with Shelley was excellent. She was very accommodating with us, and we really appreciated her planning a bus from the boat to the Hotel in Nice. Also, she changed our departure time from 6:30Am to 9:30AM leaving Nice to Paris. Everything went well on the boat. Shelley was always around making sure everyone was good.


By: Dumb

Reviewed on: 30 Sep 2018

Everything went off well, all transfers , hotel rooms and tours. She is always easy to work with


By: Garden lady

Reviewed on: 30 Sep 2018

Excellent assistance and able to solve problems quickly

Shelley Greenan

By: Audrey

Reviewed on: 04 Oct 2018

Shelley is always very helpful in making suggestions and reservations.


By: Audkay

Reviewed on: 03 Oct 2018

Shelley is very thorough. Everything went as she planned


By: Satisfied

Reviewed on: 08 Oct 2018

Great. Fantastic knowledge of trip and recommendations for trip.Ireland

Royal Irish Tours

By: Christine

Reviewed on: 06 Oct 2018

Very helpful and knowledgeable


By: Bill & Jane Gow

Reviewed on: 21 Oct 2018

Returning recently from our trip to Portugal, we sent this email to Shelley, “ Shelley, you did it again- perfection!” We certainly appreciate her attention to detail, travel knowledge and professionalism. Shelley can always be counted on to create a wonderful and memorable travel experience.

Excellent service

By: Kitty

Reviewed on: 31 Oct 2018

Shelley was a pleasure to work with. She was always just an email or phone call away when we had questions about our trip. The hotels she recommended were lovely, and very central for our purposes. When our river cruise came to an abrupt halt due to low water levels, she informed us before the cruise director did! We plan on having Shelley assist us with further travel arrangements.

European river cruise

By: DLiz

Reviewed on: 02 Nov 2018

She was accommodating and helpful

Trip to southern Europe

By: loonlakegirl

Reviewed on: 02 Nov 2018

Shelley is very knowledgeable and friendly. She has lots of good travelling tips to share. If she doesn’t have the answer to your question, she will check it out and get back to you.

Good trip!


Reviewed on: 26 Nov 2018

Shelley has been very helpful in planning our travels. She is very knowable about what to see during our port stays.

St. Lucia

By: Meg

Reviewed on: 05 Dec 2018

Shelley has arranged my travel for many, many years, and as always suggests and delivers what we are looking for. I have never been to St. Lucia or stayed at a Sandals resort in the past, and both the island and the resort were first class. Shelley knows we like a little adventure, but safety and amenities are important. She also knew we wanted to golf, so all of our wants were met. Thanks Shelley for a wonderful trip!!

Recent cruise

By: Earl

Reviewed on: 04 Jan 2019

Shelley looks after every detail. No stone is left unturned. We do not have to worry about incidentals large and small..Thank you Shelley.



Reviewed on: 02 Jan 2019

Excellent in every regard

Always Good

By: Carguy

Reviewed on: 07 Feb 2019

Been using Shelley for years and always provides terrific advice and makes sure we are looked after.

Great trip to Africa

By: Paul B

Reviewed on: 12 Feb 2019

Shelley did great job putting the trip together and following up to make sure everything was in place. The whole trip went smoothly.

The Best

By: Linda

Reviewed on: 24 Feb 2019

The resort Shelley recommended was super. It exceeded expectations. Shelly’s advice is always valued.


By: ralph

Reviewed on: 20 Feb 2019

Shelly very helpful in planning. saved us money. Helped when flight cancelled. Retrieved $ from hotel cancellation


By: Travellers

Reviewed on: 09 Mar 2019

Shelley is always a pleasure to work with. She was quick to respond to all our questions and arranged a great trip for our group! Will definitely contact Shelley for our next vacation.

Winter holiday 2019

By: Curley

Reviewed on: 10 Mar 2019

She answer my questions in timely madder and always keep us in form

Carnival cruise and Florida stop over

By: Craig Maidens

Reviewed on: 21 Feb 2019

Shelly was great help us organize our complete trip so we had nothing to worry about, including a early morning call to help fix a flight issue.


By: Pete

Reviewed on: 18 Mar 2019

Shelley was great to work with and we had a great time. Service was the best at Sandals.

Costa Rica

By: Ann & Roger

Reviewed on: 12 Mar 2019

Shelley is the most knowledgeable and attentive travel agent we have ever dealt with.

Our Barbados vacation

By: Pepper

Reviewed on: 20 Mar 2019

We have worked with Shelly as our travel agent for many years nd have always found her an efficient, informative and helpful professional, and would and have highly recommended her to many of our friends.


By: Rose

Reviewed on: 25 Mar 2019

Excellent, travelling with ElAl was great, liked trip times

Texas trip

By: Texas bound

Reviewed on: 17 Apr 2019

Always good to work with Shelley.



Reviewed on: 24 Apr 2019

I have used Shelley for my travels for 12 years. She has always been very helpful with my travel needs. She has made many useful suggestions to make my travel even better, which I appreciate. I will continue using her and have no problem recommending her to anyone.


By: Hamish

Reviewed on: 01 May 2019

Looked after all our requests. Suggested an excellent resort . Was always there to answer any of our questions or concerns efficiently and promptly. I would recommend her highly.

Grateful thanks!

By: Pat & Chris

Reviewed on: 22 Jul 2019

Working with Shelley was a total delight -- all paths made easy, all roadblocks cleared. Shelley took care of our bookings and payments with her always timely efficiency. The whole travel experience, which could have been a hassle, was truly enjoyable! Well done, Shelley!

Trip to Cape Breton

By: Cas

Reviewed on: 30 Jul 2019

Working with Shelley was stress free and everything was handled beautiful. She was very helpful, will use her services again

travel agent

By: scott

Reviewed on: 15 Aug 2019

she was always available and helped with some revisions to our itinerary! she was great

2019 Baltic Cruise

By: Stuart

Reviewed on: 26 Sep 2019

We have used Shelley for years. She knows us, and knows the kind of vacations we like. She is also a very knowledgeable travel advisor. We have no reservations in highly recommending her to others.

UK cruise

By: Rotherport

Reviewed on: 26 Sep 2019

Fantastic.we rely on Shelley and she has never let us down

Silver Wedding Anniversary UK TOUR

By: Helles-Belles

Reviewed on: 09 Oct 2019

So very easy! s She tried successfully many airlines and got us fabulous deal on the hired car.

Hard working advisor

By: Thompsonx4

Reviewed on: 17 Oct 2019

We have worked with Shelley for 4 trips now and she always works hard to make sure we get what we want within our price point. Sometimes I'm sure we can be frustrating in our requests but she always manages to find us several options to work with

Well Done!

By: Barb

Reviewed on: 23 Dec 2019

Shelley is great to work with. She asks what the client is looking for and sincerely cares that she is satisfying the client's needs. She gives personal the client personal attention. She is knowledgeable and inspires confidence.

Holiday HAL Cruise

By: Dee

Reviewed on: 22 Jan 2020

Shelley is a very knowledgeable travel advisor who has assisted us in finding the perfect cruise with the best value to meet our interest and needs for many years. This past HAL cruise was no different. We appreciate her advice, attention to detail and prompt follow up to questions.

Good Exspence.

By: Traveling B

Reviewed on: 23 Jan 2020

Shelley has worked with us for many years. She is always very competent and helpful with our travel arrangements . We would recommend her to other travelers.


By: Sandra

Reviewed on: 26 Jan 2020

Very easy and efficient. It’s very nice to book a vacation and have all the bases covered 100% without having to double check or forget anything.

trip 2020

By: Curley

Reviewed on: 16 Feb 2020

Great. She kept inform on deals and when money was due. She also let us know if there were any errors in checking in.

Great Service Provider

By: Craig Maidens

Reviewed on: 10 Feb 2020

We have used Shelly for the past 3 years and recommend her to everyone that travels of is looking for a new travel agent. The little things Shelly does to ensure your holiday goes off without a hitch. Shelly's Knowledge of travelling locations helps to navigate the location and transportation issues. During the holiday or trip Shelly is also on standby to assist with any issues that might arise. Myself and Family would not travel without Shelly and her service's and her assistance. Thank You Shelly
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By: Mac

Reviewed on: 20 Feb 2020

Shelley did a great job in arranging things. I would use her talents again.

Royalton, Riviera Maya

By: Larry

Reviewed on: 19 Feb 2020

Excellent. Answered all our questions promptly. Made good recommendations re: the resort. Quite pleased.

Highly recommend!

By: anonymousguest

Reviewed on: 20 Feb 2020

She was always fast to respond and ended up finding us a great deal at a great resort.


By: Meg

Reviewed on: 02 Mar 2020

Shelley, has been my travel advisor for years and has knows our wants and always provides excellent advise and planning for our travel. I would highly recommend her for anyone looking for a great travel advisor.


By: Florida

Reviewed on: 13 Mar 2020

Shelley is always very knowledgeable, helpful and cheery!

Working with Shelley Greenan, you will have access to:

  • - Special perks and extra amenities
  • - An experienced travel guide whom you can rely on before, during, and after the trip
  • - Exclusive luxury resorts and properties
  • - Once in a lifetime experiences

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