Shelley Greenan CTC

Georgetown, ON Canada
 100%
Recommended
148
Reviews
 
Travel Specialties
Interests
  • Adventure
  • Independent Tours
  • Ocean Cruising
  • River Cruising


Destinations
  • No Destinations
Selling Travel Since
1979
Languages
  • English

My Background

I’ve been in the advisor world for about 30 years, and have been blessed to visit 20+ countries during that time. I actually lived in Scotland for four years, and continue to travel to various parts of Europe as often as I can. It’s a magical place, and some of my favorite cities in the world are Prague and Edinburgh (that’s where I lived while in Scotland).I can book travel experiences anywhere in the world, but I have been doing more river cruises (with custom independent touring as add-ons) and multi-generational travel in recent years. I pride myself on being professional, personable and knowledgeable. I’m also a Brit agent, a Shamrock agent, have completed the Viking River cruises course and the AMA Waterways course. I look at the overall experience of being an advisor like this: focus on what the client really wants — and not what you think they want. 

Places I Have Traveled


Reviews and Recommendations for Shelley Greenan

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recommend


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Excellent and Outstanding

By: SarahLS


Reviewed on: 14 Aug 2013

Shelley did an amazing job at booking my first solo travel trip, and to Europe at that! She was honest, met deadlines and always kept me in the loop. With any tips she had, I used every one of them. As a female in my mid-20's, I wanted to make sure I was taken care of and Shelley was completely trustworthy and probably the best trip I've had to date. Highly, HIGHLY recommended.

Helpful and Professional

By: Keith


Reviewed on: 06 Aug 2013

We have been using Shelley for a number of years now and have recommended her to co-workers and friends. Extremely helpful and knows what she is doing!! Always very patient and answers any and all questions very quickly. If I wasn't in my current profession I think I would like to be a travel consultant but I think it is only because Shelley makes it look so easy.

Excellent Service

By: Ellen711


Reviewed on: 14 Aug 2013

We have used Shelley's knowledgeable professional services to book cruises on numerous occasions and have been very happy.

highly recommend her

By: dd


Reviewed on: 14 Aug 2013

Shelley is wonderful at giving you all the details and information you need.

highly recommend her

By: dd18


Reviewed on: 20 Aug 2013

Shelley always takes the time to provide you with all the information you need.

She thought of everything

By: Kathie J


Reviewed on: 21 Aug 2013

Shelley picked out excellent hotels for us, right in the heart of Florence and Rome, and within walking distance of the bus/train stations and even provided us with instructions on how to get there from our points of arrival. We felt safe and confident venturing out on our own from these bases and had a wonderful vacation. Her advice on getting around, exchanging money, and seeing the sights among many other details was much appreciated. She thought of everything!

The best

By: Rog&Ann


Reviewed on: 21 Aug 2013

Shelley is fantastic. She is very detail-oriented and makes sure we have the best trip appropriate for our likes and dislikes. We'd never use anyone else for our travel arrangements.

By: Not provided


Reviewed on: 22 Aug 2013

SHELLEY PROVIDED US WITH PROMPT AND COMPLETE SERVICE. HER COMMUNICATION WITH US WAS CLEAR AND OF A VERY TIMELY NATURE. SHE KEPT US APPRISED OF ANY DEADLINES WHICH REQUIRED ATTENTION AND WAS DETAILED IN ANY EXPLANATIONS WHICH WE REQUIRED FROM HER. SHE IS A THOROUGH PROFESSIONAL AND WE WOULD AVAIL OURSELVES OF HER SERVICES AGAIN.

Fantastic Flights!

By: Hells-Belles!


Reviewed on: 04 Sep 2013

Great service !Yet again,so many times we have booked our holiday needs through Mrs.Greenan and each time the trip gets easier! Thank you for making the journey so easy and we will look forward to booking many more.

great job

By: jilly


Reviewed on: 06 Sep 2013

Shelley as always was very helpful and professional when making our holiday arrangements. I am always confident that she has done everything possible to make sure the vacation goes smoothly.

Highly recommended

By: John


Reviewed on: 09 Sep 2013

Our trip was very enjoyable and lived up to our expectations. My only complaint was that we had to accept a 8:30AM transfer to the airport for our 4:40PM return flight. This resulted in a 6.5 hour wait. As it turned out there was a 10:55AM flight for which we arrived too late to be included. I don't understand why we weren't booked on the earlier flight which would have involved a 6:30Am transfer and only a 3 hour wait.

By: Really?


Reviewed on: 27 Sep 2013

Shelley was always available - even on a Sunday - and always helpful with practical tips and sound advice. She is knowledgeable about so many facets of travel. I felt she was my advocate and was confident her main priority was that my husband and I enjoyed our trip, and we did, thanks in very large measure to Shelley.

Very great service

By: SM48


Reviewed on: 21 Oct 2013

The contact I had with Shelley was very pleasant and informative. She deligent in getting me the best coverage for my insurance and I appreciated her promt comunication of our trip.

Highly recommended

By: B 2013


Reviewed on: 13 Oct 2013

very highly recommended to anyone using her.Gave suggestions that I would not have thought about.Put me on the right plan and I had a great time.

By: Not provided


Reviewed on: 15 Oct 2013

Shelley helped us plan and complete a terrific Amsterdam to Budapest cruise. She did a wonderful job on her end. Reg Bowden

It was a great experience

By: Annie


Reviewed on: 15 Oct 2013

We thoroughly enjoyed our Globus trip (Essential Britain). Our tour director was very knowledgeable and a lot of fun. We had a great bus driver as well. The hotels were much better than I anticipated (because of comments from other people who had been on bus trips before). We saw as much as we wanted to see and also met some lovely people on the trip. I would highly recommend this trip if you wanted to see Britain and did not want to drive yourself. Much more relaxing for sure.

Highly recommended

By: Farmer 3


Reviewed on: 03 Nov 2013

We have arranged and purchased many trips and cruises with Shelley .Shelley is very knowledgeable about travel and has many suggestions for our destinations . We are looking forward to arranging our next trip with her .

Highly recommended

By: Bon50


Reviewed on: 24 Nov 2013

Shelly has helped us with 4 cruises and she has always been very professional and very personable. We would highly recommend Shelly for any trips you plan.

A Step Above the Rest

By: Don T


Reviewed on: 22 Nov 2013

Shelley has been providing us with travel planning experience for a number of years. Her travel experience in many parts of the world along with her contacts makes her invaluable to the planning process.

Very Imformative, Personal, Highly Recommend

By: Char Lar


Reviewed on: 21 Nov 2013

Have used Shelley several times, great Travel Representative!

Highly recommended

By: Butch


Reviewed on: 22 Nov 2013

Highly recommend

By: kriand


Reviewed on: 22 Nov 2013

She did an awesome job. Got us a good rate for our flights had book the car rental

Highly recomend

By: Lori/Lar


Reviewed on: 25 Nov 2013

Shelley booked us a Trip to Italy and it was a fantastic experience. She listened to us when we explained what we were looking for as far as hotels, areas we wanted to see and excursions that we wanted to have booked ahead of time. Everything went exactly according to our itinerary...we were picked up when we were supposed to be for our hotel moves, excursions etc. We were never kept waiting and everything went smoothly so I give a 10 for how the entire trip was arranged.

Very highly recommended

By: Carol


Reviewed on: 24 Nov 2013

My son was thrilled and hoping to see you early in the year to make arrangements for me to go to Phoenix to see him in March for about six weeks. Hope you have a wonderful Christmas

Highly recommend

By: Not provided


Reviewed on: 17 Dec 2013

Booking our trip with Shelley went really well. No hidden surprises and everything went as planned. I will definitely book trips in the future with her.

Highly Recommend

By: Dean


Reviewed on: 25 Nov 2013

My wife and I have always found Shelley to be a very well informed and very helpful agent in all regards of our trips

HIghly recomended

By: djebb


Reviewed on: 24 Nov 2013

Shelly over the years has been so helpful and getting us where we want to go. we can't say enough about her she goes above and beyond!!

Highly recommend

By: Bella


Reviewed on: 22 Nov 2013

Shelley booked a trip to Italy for us in the spring of 2013. Everything went perfectly. She guided us to go at the best time of year. As a result the weather was wonderful and we avoided the busy time as well. She booked day trips for all the beautiful and must see sights Italy has to offer. The scheduling was perfect in the way that we also had time to relax and soak it all in. We look forward to having Shelley book another trip for us in the future.

Highly recommended

By: Late bloomer


Reviewed on: 23 Nov 2013

Shelley planned a trip for a couple of 60+ women that we executed flawlessly. Her detailed directions led us straight from the airport and train station to our lovely hotels in Florence and Rome, both ideally situated in the centre of the city and perfect for exploring the sites. We had a fabulous time and won't hesitate to call upon Shelley the next time that we're planning an overseas vacation.

Awesome!

By: Jean


Reviewed on: 18 Dec 2013

Shelley is patient. While not knowing exactly what I needed she guided me through the possibilities of my trip. She is efficient; once the plans were verified she called to confirm and within a day had the paperwork ready. This was a very pleasant experience for a beginning retired traveler. I will return! Thank you, Shelley

Highly recommended

By: John29


Reviewed on: 04 Jan 2014

Shelly is very easy to work with, she responds to phone inquiries promptly. She goes the extra mile and gives all the time needed.

Highly recommended

By: earl


Reviewed on: 27 Jan 2014

Shelley is a thoroughly prepared travel agent who has a broad knowledge of the industry.I respect her opinions and accept her recommendations without hesitation.She knows our interests and gives us appropriate suggestions.We have been traveling for years and she has always come through for us.

ABSOLUTELY THE BEST ADVICE AND SERVICE

By: GLORIA 65


Reviewed on: 08 Feb 2014

Shelly is very personable and  has come to know what we like. She attends to every detail in a very professional manner. I appreciate her detailed, step by step itineraries so there is no mix up during the trip. She is very knowledgeable about the various aspects of travel so we get the best possible travel venue to meet our needs and what we want to pay.I have no hesitation in recommending her to anyone and I am over 100 km away from her office.A big thank-you to your friendly, knowledgeable service.

Highly Recommended

By: Bryce101


Reviewed on: 10 Feb 2014

I really appreciate all the help Shelley was able to provide for my up coming trip.  Shelley has made the process a lot easier for me.  Thanks again.

Very friendly service.

By: Julie Z.


Reviewed on: 23 Jan 2015

Shelly was very pleasant and friendly. I had very special requests that needed to be filled and Shelly was quite thorough in researching in order to accommodate my needs. This trip was a learning experience for both of us and I felt very supported during my on going saga of "issues" after I returned.

Trip of a lifetime

By: Marty


Reviewed on: 03 Oct 2016

Not having to worry about luggage was a dream! Food and accommodations above expectations! Scenery made you proud to be a Canadian,

Always Amazing!

By: Catsclassics


Reviewed on: 19 Nov 2016

As always, Shelley made our holiday amazing. Holidays with friends schedules can be hard, same day 2 different flights. Rooms right beside each other closes to the beach! Lovely note second day checking to make sure everything was going good. PERFECT! great holiday as always, see you February Shelley, Where to next! Cheers

Hawaii

By: Rudi


Reviewed on: 12 Nov 2016

Excellent !!!!!

Highly Recommended

By: Meg


Reviewed on: 17 Feb 2014

Melia Cohiba - Havana - . Very close to the old city, and many modes of transportation to get you there. We used cab, horse/buggy, tours etc and the prices were reasonable to get around.. The hotel  was directly on the harbour,  The pool area was sheltered behind walls and had all the amenities to relax after a busy day in the city. 3 days was enough to get in the highlights in the city ...including Tropicana...thoroughly enjoyable. We went with the attitude that the food would not be good and we were pleasantly surprised. Buffet had many different food options.Melia Varadero Beautiful resort with 3 a la cart restaurants. Steak house and Fine dining were  good.,Seafood restaurant NOT. Buffet was great and so was the service. Everywhere there was entertainment, from piano bar, to pool area, so each restaurant having live music....very enjoyable. The beach was good and ends at the golf course....and The Xanadu mansion....and then you have to walk back again to resort.

Reliable expertise

By: Nan


Reviewed on: 18 Feb 2014

I always call Shelley for my travel planning. I continue to recommend her when talking with others about trips & travel in general 

Husa Santa Maria, Cuba

By: patriotacres


Reviewed on: 03 Apr 2014

We spent a week at Husa Santa Maria in Cuba in February, took the whole family and had a great time.  The resort was massive, but we had no trouble finding anything and it was really nice that it had two pools.  We found one to be very busy and loud and the other to be quiet and relaxing and it was easy to watch the kids in the pool because it was not full of people.  We had fantastic rooms, and overall it was a really nice and relaxed trip.

Always Recommend

By: Alliston Car Guy


Reviewed on: 11 Apr 2014

Highly recommend

By: I


Reviewed on: 09 May 2014

Extremely highly recommended

By: Tim's mom


Reviewed on: 21 May 2014

I appreciate all the patience and friendliness and help

excellent service

By: Irene


Reviewed on: 14 Aug 2014

Dealt with Shelley for some time. Excellent service always

very helpful and professional

By: Jolly Roger


Reviewed on: 13 Sep 2014

Shelly is fantastic. We rely on her for all our travel arrangements.

Dependable

By: Audcan


Reviewed on: 18 Nov 2014

Everything as expected, no nasty surprises

Great Job for a complicated booking

By: wwwon


Reviewed on: 05 Dec 2014

Shelley did a great job booking a trip for 8 to Costa Rica. It was complicated with 3 couples there for one week and the other couple for two weeks. Everything went smooth and had a great vacation

Very expert and friendly service

By: randalj


Reviewed on: 16 Jan 2015

Very expert and friendly service! Shelley was always pleasant and willing to help.

Cruise

By: CW


Reviewed on: 12 Jan 2015

The Ryndam Cruise was very nice, the ocean view room was surprisingly nice as well and suited us for what was needed. Key West was amazing with all the bars and old structures. The other ports however, were not so nice. Guatemala? St. Amequie Beach Resort was awful. Banana Coast we did not get off.. had to tender in. And Costa Maya was nice - did not go on a resort just walked around port area and went to Senor Frogs for lunch. All ports were small and out of the area type ports, which I guess is okay but found it unusual.. The staff on Ryndam were really good. Trying to get a seat at dinner was different as well. Pinnacle Grill as always was our favorite! Being a smaller ship was nice. Next time though it's gonna be 2 weeks in the Mediterranean. Thanks for all your help with our trip. Char

Always Reliable Service

By: Carguy55


Reviewed on: 26 Jan 2015

We use Shelley because she always provides reliable and friendly service, answers any questions we may have very quickly and patiently!

Trusted travel knowledge and advice

By: Meg2278


Reviewed on: 16 Feb 2015

Holland America Panama cruise Advice offered on overall cruise was accurate. We went with others that was their destination of choice but found 4 sea days long and port stops little short. Overall cruise was good but Shelley would have steered us to a different cruise more suited to our travel history as she has booked many holidays for us in the past. Ship service was goods s always but destinations were fair to good. A lot the port time did not allow for time to really see the port. Only one time in Aruba their into evening. Enjoyed the day in Panama seeing the locks and then off on an adventure to the Embera Indians which was a highlight Disappointed in Limon in Costa Rica and the tour we took that day. Expensive and not that great. Spent time before in Costa Rica in the past And expected more In closing the cruise was ok and that is what Shelley told us to expect

Expert Friendly Service

By: M & L


Reviewed on: 18 Mar 2015

We were very pleased with the resort Shelley recommended for us. She listened to our likes and dislikes re: travelling, and suggested a place that was thoroughly enjoyable, and still within our budget. Thanks, Shelley!

Excellent service

By: Irene


Reviewed on: 22 May 2015

Trip was fabulous. Service on cruise ship not as previously experienced but nothing to do with travel agent. All expertly handled no complaints

Exceptional, caring & highly professional

By: 1 weiss lady


Reviewed on: 13 Jul 2015

Thanks to Shelley all went so well with the flights! This has to be the 15th time Shelley has been our agent and not the last!

Great trip

By: Irene


Reviewed on: 10 Aug 2015

Excellently handled as usual. Had a wonderful time

Expert Friendly Service

By: BJG170


Reviewed on: 30 Aug 2015

The headline says it all. From the expert, friendly service and advise from our Travel Advisor to all the workers at the Royalton Hicacos Resort and Spa in Veradero This was our 3rd stay at this resort and there will be more to come in the future. The quality of service of every single worker was second to none. The beach is incredible and the romantic pool atmosphere with it's waterfalls and grado is something you must experience.

great Trip

By: debanddon


Reviewed on: 07 Oct 2015

We took the Globus Great Canadian War Memorial Tour September 9-18, 2015. The tour covered Paris and the battlefields of Somme, Normandy and Flanders for both The Great War and WW11. The tour director was pleasant, helpful and knowledgable. Step on guides who joined us for specific parts of the tour were also excellent. the bus was comfortable with an amazing driver. We enjoyed all the Optional Tours. All the hotels and included meals were of an acceptable standard and the tour exceeded our expectations. Days were long, early wake up calls, on the bus by 8a.m. and often not at an hotel until 6p.m. Several of the Optional Tours were in the evenings, making this quite a tiring tour. We extended our trip with a week in England prior to the tour and an extra night in Paris at the end. Shelley made all these arrangements for us and all went smoothly.

great

By: ch


Reviewed on: 23 Sep 2015

As always Shelley was professional, helpful, full of great advice and accommodating.

Great trip to France

By: Barbie and Ken


Reviewed on: 24 Sep 2015

Our trip with Tauck cruise company was fabulous and our stay at Esprit St, Germain was perfect. We're very happy that Shelley recommended the Esprit hotel in Paris. Shelley is good at her job.

Great friendly service

By: Elaine


Reviewed on: 26 Sep 2015

I received excellent reminder service on payment, visa submission reminder, and following up on recommendation on excursions to take and places to go and visit.

The Best trip ever

By: Dean C.


Reviewed on: 20 Dec 2016

Excellent Lady to deal with, very helpful one of the best trips we have ever been on Thanks again

River Cruise to Normandy

By: Reg


Reviewed on: 09 Oct 2015

This was a terrific trip. Only problem was on the triple 7 going over - most uncomfortable seats EVER!!!! Air France service was poor. Beyond that we had a great time - we love the river cruise concept. Reg

Expert friendly tour guides

By: DJ


Reviewed on: 13 Oct 2015

Great trip and everything went smoothly as planned

Great trip!

By: Jolly Roger


Reviewed on: 05 Oct 2015

We were very pleased with the way Shelley planned and organized our vacation. From the selection of the Collette tour and extented visit to the Amalfi Coast everything was great. We were fortunate to have Shelley with us on the tour of Umbria and Tuscany as the "Official" guide was young and inexperienced. Shelley was able to provide leadership and solve a number of isuues including the substitution of a more acceptable coach. The originally scheduled vehicle was awful and would have spoiled the tour. Well done Shelley!

e-trip

By: happy


Reviewed on: 29 Oct 2015

our trip was 34 days long. Every thing went as planned. Shelly arranged all pickups from different hotels, flights on 3 different airlines went as arranged and all hotels booked went as planned. We had little to do but show up at designated times. This made for a stress free holiday. I fully plan to use Shelly for holidays in the future.

cruise was great. food was always cool

By: evans


Reviewed on: 17 Oct 2015

ports of call were great. weather wonderful. only problem was the food on boad

Good service

By: Nannie


Reviewed on: 15 Oct 2015

Trip was good, weather great. Most excursions were as described. The only complaint was the food on ship in dining room was often not hot.

Exceptionally friendly service

By: Karekare


Reviewed on: 10 Nov 2015

Quick and friendly service, always a pleasure to work with and has been for many years!

Gorgeous Hawaii!

By: Suzy1


Reviewed on: 22 Nov 2015

We have just returned from a wonderful Globus tour of Hawaii. We were on the 13 day Grand Hawaii Vacation. It really was grand, too. Fortunately, the Hawaiian gods smiled and the sun shone most of the time. Globus used only Sheraton hotels which were amazing. There was excellent hotel service and use of amenities from Honolulu to Kauai. Our tour director had lots of information about locations and tour sites. He was very well organized, personable and easygoing and always had reservations, tickets, and suggestions planned well ahead. Each day brought new drivers for buses. And, each time, the drivers were very skilled and also very informative. Sometimes, the drivers even provided mementoes of their particular tour, e.g., origami images made of island leafs, drawings of island scenes. We were overwhelmed by the spectacular scenery everywhere. Optional tours provided fantastic choices like snorkelling or the Road to Hana. Thanks to Carolyn in Alliston at Vision Travel.

Caribbean Cruise

By: Mark59


Reviewed on: 27 Nov 2015

nicely planned, thanks to Shelley

Shelley is wonderful!

By: charlar


Reviewed on: 11 Feb 2016

From the start on planning our cruise to finish, Shelley provided us with expert advise and professionalism.. and we'll we were away if I needed any assistance, I knew I could contact her anytime!

Always Looked After

By: KeithA


Reviewed on: 16 Feb 2016

Been using Shelley for years now, always quick to answer any questions we may have and has some good recommendations.

super agent

By: mustang66


Reviewed on: 07 Apr 2016

Shelley is a super travel agent that we have gone to for years, she continues to amaze us,as she always manages to meet our needs every time we book a holiday through her. just returned from another fab holiday, see you again ! End of May!

Very efficient and friendly

By: Doe


Reviewed on: 22 Mar 2016

I really enjoyed dealing with Shelley. She is very easy to talk to and all my questions were answered while I was in the office. She got back to me quickly with information on future trips. I look forward to dealing with her for my travel arrangements in the future. Thank you

Very helpful

By: Sue1953


Reviewed on: 01 May 2016

We booked a trip to Cuba with Shelley. We were all set to go after receiving Shelley's advice and guidance. However, at the last minute, there was a family emergency and we were forced to cancel. I am very appreciative of Shelley's trip advice within a budget to suit my daughter and her fiance and ourselves. I am also very thankful for Shelley's immediate assistance when we had to cancel our trip at the last minute.

Professional friendly service

By: Marilyn


Reviewed on: 05 Jul 2016

Trip was thorough enjoyed.

Spain/France/Italy

By: LesFill


Reviewed on: 12 Sep 2016

17 days, 6 countries, 1 daughter = priceless My daughter and I had the best time ever on this tour of Spain/France/Italy. We only had 14 people on our bus so we were able to get to know everyone really well and had lots of space on the bus so no arguments. :) The itinerary was well planned and we had lots of time to explore on our own and do shopping! Loved our Tour Director and Driver. He was very engaging and quite excited about the things he was showing us. The only disappointment would have a been a few of the hotel meals. They were on the line of what I call "wedding food", over processed and not very tasty. Make sure you go on as many extra outings as you can as you never know when you will be back. Loved Italy the best hope to go back and explore more some day!
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Knows her Stuff

By: Love to Travel


Reviewed on: 06 Sep 2016

Shelley is always so knowledgeable when helping to arrange our trips. I trust her experience, and the fact that she is in tune to my likes and dislikes. While escorting a group, I notice that she picks up on little things that might make it easier for those with some mobility issues. She can make on the spot decisions and rectify problems. The Danube River cruise was just amazing. It is hard to describe to others all that we saw and did. Thanks again Shelley for a great time.

fabulous service

By: Creemore22


Reviewed on: 15 Sep 2016

Terrific help in organizing a trip with a lot of complexity.

Great Experience

By: Phil43


Reviewed on: 04 Sep 2016

Nice accommodation. Comfortable coaches. Good choice of excursions. Very long evening meals-left little time to relax prior to bedtime. Good menu choices. Generally helpful local guides. Crew very attentive. Company reps helpful. Some people would appreciate more detailed classification of walking trips-(length, altitude changes, roadway surface type etc.).

Western Med cruise

By: WRLDTRVLR


Reviewed on: 24 Sep 2016

Amazing cruise of Western Mediterranean with Celebrity. Started in Amsterdam with stops in Belgium, Bilbao, Lisbon, Cadiz, Gibraltar, Cartagena, Mallorca. Pisa and ended in Rome. Added a stay in Tuscany post cruise. Every place...fantastic. Highly recommend.

Beautiful Canada

By: Doreen


Reviewed on: 09 Oct 2016

Did the Rocky mountaineer trip fro Calgary Fabulous scenery, great service All taken care of by Shelley once again. Thanks

Friendly leadership

By: SusanJ


Reviewed on: 03 Oct 2016

Just got back from Vision's Rocky Mountaineer trip from Calgary to Vancouver. Winter is trying to come early to the Rockies but friendly camaraderie among all the participants and the leadership of Kevin and Lorrie made for a warm atmosphere always. Mike, the driver/guide had great information and funny stories about all our locations. The Rocky Mountaineer train ride from Jasper to Vancouver was a real highlight. Thanks to Shelley and Carolyn for their trip recommendation and putting together the details.

Great Advisor

By: Travelers


Reviewed on: 23 Jan 2017

Shelley was friendly and very helpful in setting up our trip. As we have worked with her many times she knows our presences. We miss being able to drop into the office,but will continue to work with her.

Shelley Greenan review

By: Joe


Reviewed on: 30 Jan 2017

We have worked with Shelley over the past 10 years and we would not use any other travel agent.

Our Travel Expert

By: Carguy


Reviewed on: 12 Feb 2017

Always excellent service, expertise and patience rolled into one package!

Perfectly suited

By: Phaedra


Reviewed on: 18 Feb 2017

Excellent. I communicated our wishes and Shelley matched them perfectly! We wanted a 5 star vacation and Shelley found the right resort to deliver the amenities, location, service, food and ambiance we desired, all within our financial parameters.

restful

By: restful


Reviewed on: 09 Mar 2017

Shelley was very informative about our trip. kept us informed of all changes made before we left.

Paradisus Rio de Oro

By: Joyce


Reviewed on: 17 Mar 2017

First of all, for this trip, we worked mostly with agent Carolyn Kremer. Shelley and Carolyn are a very helpful travel advising team. Both have a great deal of knowledge about travel around the world. They are very informative and try to find out answers to questions if they don't already know the answers. The Paradisus resort in Holguin Cuba is excellent for couples. It is a quiet attentive resort and it is not large, around 300 rooms. Food and accommodation were very good (by Cuban standards). Carolyn provided a very good suggestion with this resort.

10 days in Jamaica

By: Jamaica bound


Reviewed on: 25 Mar 2017

We have been using Shelley as our travel agent for many years. She always does a good job helping us pick a vacation and helping us prepare for the trip.

Cuba trip

By: Jojoho


Reviewed on: 10 Apr 2017

She is extremely efficient and has a great depth of knowledge about travel and specific destinations. Shelley chooses the right type of contact media i.e. email for certain reasons and telephone discussions for other needs. She makes the entire process simple and painless. It was great pleasure to work with Shelley.

A one

By: Mah


Reviewed on: 05 May 2017

Shelley has planned several trips for us, and every one has been great. We would heartily recommend her. She's the best!

New Zealand

By: Don


Reviewed on: 09 May 2017

Very helpful with all aspects of the trip. Recommended various enjoyable side trips . We have worked with Shelley for a number of years now and she understands our needs while traveling. Makes it fun planning trips.
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Always Excellent

By: Keith A


Reviewed on: 17 May 2017

Easy and comfortable experience

Hawaii

By: Roxi


Reviewed on: 07 Jun 2017

it was very good

Scotland Tour 2017

By: Operation YJ


Reviewed on: 19 Jun 2017

Shelley was amazing to work with. She was so knowledgeable about Scotland as she's been there many times. All of the accommodations she chose for us were incredible. We would definitely work with her again!

alaska

By: red


Reviewed on: 22 Jun 2017

It was great working with Shelly. She suggested that we do a 3 day land along with our 7 day cruise to really get the Alaskan experience and we are glad we did. Everything was well organized without any hiccups. She sat down with us and explained everything and answered all our questions. Shelly knows her stuff.
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Vision Travel - Shelley Greenan

By: Trisch


Reviewed on: 22 Feb 2018

Shelley was always available and explained everything clearly. Seat selection, suitcase cost, added insurance, everything

CONSISTENTLY THE BEST ADVISOR

By: GLORIA L


Reviewed on: 22 Feb 2018

SHELLEY TAKES INTO ACCOUNT OUR NEEDS FOR TRAVEL AND COMES THROUGH EVERY TIME. i.VE BEEN WITH HER FOR OVER 10 years and will continue going forward. She is excellent at finding the best values for our trips.
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Excellent vacation time!!!!

By: Lyn smith


Reviewed on: 24 Jun 2017

Shelley is a most excellent tour advisor-she was always available to answers my many questions and her planning skills are suited to my travel experiences as a senior!!! All her plans were suited to my travel abilities eg planes,airports, buses tours etc She always reassured me of my senior abilities to travel and manage airports-AND airports must be expanding by the minute as most are HUGE I would recommend Shelley everyone I know as she does such an excellent job AND she always reassured me that I could do this travelling!!! Thank you Shelley
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River cruise in Italy

By: Audcan


Reviewed on: 02 Jul 2017

Shelley is good to work with. She understands my needs and preferences plus works to get the best deal.

Trip

By: audroy


Reviewed on: 03 Jul 2017

Excellent in every way

Travel time-Vision

By: Lyn


Reviewed on: 21 Jul 2017

Once again Shelleys travel plans eg flight,etc were just fine no snags etc would recommend Shelley 100 %. Lyn

Trip to Vancouver

By: Jo


Reviewed on: 21 Jul 2017

Helpful and efficient

PEI trip

By: lmn


Reviewed on: 26 Jul 2017

Shelley has been helping us with our vacations for many years. She has always been very helpful and full of lots of information to help us with our decision on where to go. I would highly recommend her. Thanks Shelley.

My vision of vision

By: N'duja


Reviewed on: 25 Sep 2017

Fantastic!!!!! She was "ON" every detail! and provided minute to minute updates and requested never leaving us guessing ! Great work - can wait to travel with here guidance again ! F

France

By: New2travel


Reviewed on: 04 Oct 2017

Shelley was very patient and understanding and had a good concept of what we required even when we changed it

Scotland

By: Jean


Reviewed on: 01 Oct 2017

Good insight to Scotland. Very helful on our last minute travel arrangements. Perfect locations of accommodstions.

Kraków, Lviv

By: RMF


Reviewed on: 01 Oct 2017

Great, price was good, flights worked out perfectly.

Croatia

By: Wilky


Reviewed on: 09 Oct 2017

Very informative.

Canadian War Memorials Tour

By: Susan


Reviewed on: 09 Oct 2017

Shelley is always helpful and available. I appreciate that she advises for quality and for our price range. For this trip, we experienced a significant flight delay and Shelley immediately applied for allowable refunds. Prior to the trip, Shelley showed me the new Umapped app which could be very helpful for notes, communication and photo sharing. Shelley provides excellent advice.

The Best

By: Roger Whittle


Reviewed on: 14 Oct 2017

Shelley delivers an incredible level of service. She is very detail oriented. She ensures that we make the best of every vacation and seeks out the best deals and the highest quality providers.

Good Old Shelley

By: dickhead


Reviewed on: 25 Oct 2017

Always helpfull and always gets back to you!

England trip

By: Alder


Reviewed on: 26 Oct 2017

Shelley was efficient and booked flights and seat selections that we wanted

Portugal Spain

By: Wanderer


Reviewed on: 20 Oct 2017

There was an adjustment as the office is now closed and we found it a bit challenging. We could not get a map of Spain and Portugal as Vision does not provide these and neither did the tour operator, Collette. While we would recommend Shelley again we would never recommend Collette.

Trip of a Lifetime

By: GDR


Reviewed on: 14 Dec 2017

Shelley was absolutely awesone to deal with. We went to her with a long list of “must see’s” for our trip to South Africa. She worked hard with her contacts to create a package that met all our needs and budget. Shelley was instrumental in helping us arrange and organize all the details related to our tours around Cape Town and then for Safari. Her recommendations made this trip the best one we have taken so far. Shelley has looked after me for many years. Trip after trip, she provides a wealth of knowledge on destinations and I trust her judgement. She is a pleasure to deal with.

Satisfied

By: Ellen Huether


Reviewed on: 23 Dec 2017

Always there to do or help with travel arrangements. We have dealt with Shelley for a few years now and have been satisfied with her professionalism and knowledge.

Shelley

By: Earl


Reviewed on: 28 Dec 2017

Shelley is marvellous!Everything she does is done well and thoroughly.

The greatest person I know.........almost!

By: dickhead


Reviewed on: 06 Jan 2018

Actually horrible! Super help full, always, and we would recommend Shelley to everyone yet were very selfish so.........we/ll just keep Shelley to ourselves! As if!

Shelley

By: Stuart


Reviewed on: 12 Jan 2018

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Hawaiin Excursion

By: Irene


Reviewed on: 15 Jan 2018

Our trip was great have dealt with Shelley for years & will continue to for our future travels

Winter holiday 2018

By: Curley


Reviewed on: 01 Feb 2018

She was informed and giving oppositions on flight times and hotels . She advise when payments were due. When asking questions either my email or phone she give us quick answers.

1st Vacation ever

By: craig maidens


Reviewed on: 31 Jan 2018

I Love Shelly and what she did for our vacation. She planned every last detail for us and the timings and companies she used were perfect.

Royalton Bavaro Resort and Spa

By: Susan


Reviewed on: 09 Feb 2018

Shelley is always a delight to work with. She very quickly made our reservation for this trip in the fall. Shelley readily goes over all the aspects of travelling to the location from the provider to the resort to the area of the beach and hotel. Information is at her fingertips. I appreciate her interest, her friendly reminders about documents and payments and her quick responses when their are questions. If Shelley doesn’t have a ready answer, she researches her sources and gets back to me quickly. This was a great relaxing trip for my husband and I, just what we wanted!

Always Looks After Us

By: K&J


Reviewed on: 22 Feb 2018

Shelley always makes sure we are looked after and provided with all the information we could ever want. Quick to respond with any questions we may have and trust her advice on anything we are not sure about.

Advisor

By: Nicks


Reviewed on: 22 Feb 2018

A good partnership. Used her knowledge of the areas we were visiting to make good recommendations. Also helped us when we ran into hotel difficulties in Buenos Aires. Replied promptly to all requests.

Shelley

By: Barrie


Reviewed on: 01 Mar 2018

Everything went Great.

The wow factor

By: Wilky


Reviewed on: 22 Feb 2018

We have had the opportunity to have Shelly Greenan plan three trips for us. My wife and I are not organized travelers and need all the advise we can get in order to make a decision. Shelly's wide range of travel experience was obvious and enabled us to make confident plans. We also needed a knowledgable organizer for our trip to St. Lucia which included 15 children and grand children. Shelly professionally coordinated the appropriate details and paperwork for the family members. Destinations were excellent, transportation arrangements were faultless, followup questions and added information was provided instantly. For any future trips we will confidently ask Shelley to plan them on our behalf.

Barbados

By: Pam


Reviewed on: 25 Feb 2018

It was very good

Another great trip

By: Happy Traveller


Reviewed on: 08 Mar 2018

Once again Shelley looked after all the details in a professional, and friendly manner. It is quite evident Shelley knows her business and it is always a pleasure meeting with her.

Beautiful Beautiful Barbados

By: Travel bug


Reviewed on: 26 Feb 2018

Shelley planned our trip and everything went very smoothly I would not hesitate to have her plan another trip for me

Travel

By: Rose


Reviewed on: 01 Mar 2018

Working with Shelley was excellent as always.

A terrific cruise

By: R&K


Reviewed on: 05 Mar 2018

She is extremely attentive to detail and all our needs in terms of travel plans were met with her usual high standard of professionalism

Mexico

By: Sharkey


Reviewed on: 09 Mar 2018

She is easy to work with and very accommodating. Answers all questions thoroughly and finds us the best deals always.

Tucson

By: Meg


Reviewed on: 12 Mar 2018

Shelley has been my advisor for years and I always get great advice and help when required. This trip came with many medical challenges, and Shelley suggested and we purchased Trip insurance (medical, cancellation etc.) from Manulife. Thankfully, we were advised and we did this, and we ended up with hospital bills, that were excessive. She also arranged our flights, which were connecting, and saved us $$.

Shelley's the best.

By: Roger & Ann


Reviewed on: 12 Mar 2018

Shelley is very thorough and always recommends vacations best suited to our needs. She has never steered us wrong.

Sailing with Oceana

By: Diddi


Reviewed on: 14 Mar 2018

She is a very patient and totally trustworthy person. Shelley has the knowledge of an experienced travel adviser. I would and have recommended her services to other friends.

cuba varadero

By: Pete Bowser


Reviewed on: 25 Mar 2018

Excellent! She got us exactly what we wanted. Also having a trip adviser that comes to your door is great for us. The plane and seating was the best we ever had.

Quality service

By: bill


Reviewed on: 13 Apr 2018

terrific! She really cares.

Last Minute to Cuba

By: Mickey


Reviewed on: 07 May 2018

Shelley was excellent in helping to arrange a last minute trip to Cuba. She was always quick to reply and had all the answers to my questions. I feel very comfortable dealing with Shelley and will contact her for our next trip.
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UK

By: knitter


Reviewed on: 11 Jun 2018

She was excellent.

goes the extra mile

By: Thompsonx4


Reviewed on: 17 Sep 2018

This is our third trip booked thru Shelley and each time she has worked hard to make sure that we get what we want at a good price. She spent extra time trying to find us a hotel in Berlin that would sleep 4 without breaking our budget. Thanks for all the time you spent, the hotel was perfect.

Success of trip

By: Ann robbins


Reviewed on: 06 Sep 2018

I found Shelley very helpful. She made my trip to the Netherlands much easier than I anticipated. Thank you Shelley

Working with Shelley Greenan, you will have access to:

  • - Special perks and extra amenities
  • - An experienced travel guide whom you can rely on before, during, and after the trip
  • - Exclusive luxury resorts and properties
  • - Once in a lifetime experiences

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