Carolyn Kremer 

Georgetown, ON Canada
Travel Specialties
  • Family Travel
  • Food & Wine
  • Honeymoons
  • Destination Weddings
  • River Cruising

  • Australia
  • New Zealand
  • Dominican Republic
  • Germany
  • Jamaica
  • View More...
Selling Travel Since
  • English

My Background

I have been a travel advisor with Vision Travel Solutions for over 18years. Travel has always been something I have had a strong passion for. Being the child of a military member, I became accustomed to the lifestyle of being on the move. I began work in the travel industry more than 25years ago, and lived overseas for a short period of time. I currently have specialites in the areas of Australia, New Zealand, Holland, Disney, Sandals, as well as with Princess, Holland America, Royal Caribbean, Celebrity, Paul Gauguin, Avalon and Uniworld Cruises., and have extensive experience with Destination Weddings and Honeymoons. I look forward to assist in achieving your travel dreams.

Places I Have Traveled

Reviews and Recommendations for Carolyn Kremer


of 98

Virtuoso Verified Traveler

All reviews are from confirmed guests sharing exclusive insights

Sort reviews by

HIghly reccommended

By: Laura-Lisle

Reviewed on: 22 Aug 2013

The weather was great, the resort was beautiful, the food and drinks were good. What more can you ask for! I preferred the pool area over the beach. The excursions were great, especially the zip lining.

I would recommend her highly. Very pleasant and helpful.

By: judevan

Reviewed on: 15 Aug 2013

Carolyn is very professional and approachable. I use her all the time for all my bookings. She gets the job done and we are always very happy.

highly recommend. Should be on everybody's bucket list

By: roadhogs

Reviewed on: 19 Aug 2013

This trip was excellent. Princess cruise lines was a very gracious host. The land tour was run very professionally and the the cruise was awesome. Everyone should have this trip on their Bucket list of things to see. Well done!!

Highly Recommended

By: GD0111

Reviewed on: 26 Aug 2013

Carolyn did a wonderful job for us on our trip to England. She was very helpful & informative. If there was anything we needed to know about, she was there for us. Thanks Carolyn. Gina

By: JH

Reviewed on: 01 Sep 2013

Our trip was very well organized from the flight, shuttle to the hotel and the beautiful hotel itself. The hotel was centrally located so it was easy to either walk or find transportation to where we needed to go. City Passes were arranged for us, so we were able to see some attractions at huge discounts. Carolyn also booked an evening at the theatre. We were so pleased that all the details were taken care of for us.

Excellent Service


Reviewed on: 01 Nov 2013

Excellent service as always ! Always a pleasure when working with Carolyn!
Not Recommended

becarefull of the fine print

By: unhappy customer

Reviewed on: 24 Nov 2013

everyone is eager to take your money and make the sale

Would definitely recommend Carolyn Kremer!!

By: Deb

Reviewed on: 27 Nov 2013

Carolyn as a Travel Agent with Vision 2000 is very Passionate!! Keep up the Good Work!! Deb

Exceptional Service

By: Sandi

Reviewed on: 22 Nov 2013

I have used Carolyn to assist me in planning very detailed excursions for over 10 years. For this particular trip, Carolyn faced many obstacles in preparing a demanding itinerary for two very discerning travelers. She did it with grace and commendable professionalism. Line of communication is always open wit Carolyn and replies to questions and requests are always promptly returned. I look forward to many more years of working with Carolyn Kremer.

Highly recommend

By: Judy

Reviewed on: 06 Dec 2013

We use Carolyn all the time. She is very helpful and pleasant. I would highly recommend her to anyone wanting to travel and in fact I do.

We were very happy with Carolyn. We recomend her highly.

By: Me 70

Reviewed on: 09 Feb 2014

We used Carolyn for a Beaches Turks and Caicos holiday for our family.  We were very happy with her advice and the reservations.  We did send her a thank you. 

By: Emmati

Reviewed on: 13 Feb 2014

Carolyn was extremely helpful.

Highly Recommend

By: katie7

Reviewed on: 21 Feb 2014

Carolyn was a great help in planning this trip. We are experienced cruisers but this was a new line for us and her assistance in working out the details and notifying us of new offers by the cruise line made the trip even better for us. All our questions were answered quickly and she certainly put in extra effort for us. We have worked with Carolyn before and will certainly be contacting her in future about our next trip.

By: Not provided

Reviewed on: 17 Mar 2014

Highly recommended.  It was great!LauraLisle

Very Helpful

By: Stephen**

Reviewed on: 23 Mar 2014

Estahlished what we wated and helped us to find best fit.Have worked with Carol for many years and will continue to do so.

Highly Recommended

By: Not provided

Reviewed on: 10 Apr 2014

Carolyn has got to be one of the most patient people I've ever met.  I can't tell you how many emails I sent to her in the process of deciding on a hotel for our up-coming stay in London.  I was up to several a day for a series of days.  Some asked for more information. Some (nicely, I hope) tried to tell her what I thought she should do.  She answered them all promptly and with unfailing good humour.  We have used Carolyn for several trips, and I would recommend her to anyone looking for someone else to take the stress out of the journey.She really knows her stuff!


By: charles and janice

Reviewed on: 13 Apr 2014

Carolyn was very professional, yet warm and helpful. Having made the trip herself she could give us pointers which made it easier for us. She found us the best seats and rates available. We plan to use her for our next trip.

Great service; no issues

By: David

Reviewed on: 21 Dec 2014

all aspects worked as expected.

Thank you, Carolyn

By: M & K tourists

Reviewed on: 02 Mar 2015

Great planning, Carolyn. We had no waits, rooms were more than we expected and the food was typical to resort fare. We had the option to have 2 meals in a full menu restaurant and the one reservation we did enjoy was a delicious four course meal. We had no problems and having traveled in over in over 20 countries in the world, this was better than quite a few previous trips with other Travel companies. Tours from the resort were excellent as well. We were impressed with the excellent English and knowledge of the guides. All in all it was a great experience! Thank you.

Rosewood Mexico Superb!

By: WH

Reviewed on: 06 Mar 2015

Rosewood Mexico. Absolutely wonderful! Suites large, comfortable, well appointed. The beds were sleep guaranteed. Perhaps the best resort staff we have ever encountered. Highly recommended.

Expert, friendly service.

By: chattycathie

Reviewed on: 18 Mar 2015

Great trip! We will definitely return to Iceland and Vision Travel. Shelley was great.

Expert friendly service

By: Fran 13

Reviewed on: 03 Apr 2015

My husband and I just returned from Zoetry in Isle Mujeres, Mexico. We have absolutely nothing to complain about. The perfect holiday, from the yacht arrival to the yacht departure 11 days later. We came for rest and received it. The food was presented well and was done to our liking. The island is beautiful and very quiet, which is what we liked. All the staff were excellent at their jobs and treated us like royalty. The only problem we have Is.....we want to go back ASAP

great service

By: Janro

Reviewed on: 27 May 2015

We had a great vacation in Punta Cana. Carolyn made sure we had everything we needed, had clear instructions and itinerary and checked in on us to make sure all was well. The resort was great - we couldn't have asked for any more Thanks so much Highly recommended

Awesome trip

By: Barb61

Reviewed on: 14 Sep 2015

The weather, the food, the excursions, the service on the ship was great!

Usual effective service

By: David

Reviewed on: 12 Oct 2015

Trip logistics worked out exactly as planned. No issues or complaints

Fall Holiday

By: Maggie J

Reviewed on: 12 Nov 2015

We are very fortunate to have Carolyn book our holidays. We are just back from a Collette tour of Ireland, 2 weeks in Germany and a 26 day Holland American cruise from Athens to Fort Lauderdale. We had one day of rain in 51 days away. The weather was perfect and never a cold day. This was a terrific holiday. Also, we had peace of mind knowing Carolyn was there for us should we need her. Thanks Carolyn. we will be in touch after New Years to set up another holiday. Maggie J. and Tony P.

Extremely helpful...

By: TraceyS

Reviewed on: 08 Feb 2016

Carolyn is always very helpful in our vacation planning. She answers all of our questions and provides guidance to ensure our trip goes smoothly.

Excellent service

By: Deb.

Reviewed on: 19 Feb 2016

As always, Carolyn is very helpful and has a lot of experience with travel destinations. We have booked travel before and will do so again in the future. I remain a very loyal customer.

Expert friendly service

By: Jan21

Reviewed on: 24 Feb 2016

When we inquired about travelling to the Caribbean for less than a week, Carolyn provided names of several resorts to choose from, each more beautiful than the previous. Cancellation and medical insurances were arranged easily. There was a very efficient shuttle service to and from the airport. The resort was beautiful, on the ocean. The food was great. We were very please with the whole experience. We will definitely use Carolyn again to arrange our next trip.

Great Service!

By: Kayla

Reviewed on: 29 Feb 2016

Carolyn was very helpful in helping plan a trip for 12 university students. It was quite challenging at times with budgeting for students and trying to please everyone but in the end it all worked out. We only had one issue which was when we were getting our boarding passes at the airport, the names for our whole group were not in the system. The seats were booked but our names were unknown so it was a bit of a production trying to get the boarding passes for all 12 of us. Other than that, no complaints!

Readily Approachable and always helpful

By: J&N

Reviewed on: 11 Mar 2016

Carolyn is co-operative and extremely patient and helpful in organizing and answering questions. Her wealth of knowledge makes planning a trip an easy and comfortable experience.

Service Review12

By: Happytraveller12

Reviewed on: 27 Jul 2016

Celtic Highlights tour

Top notch !

By: GG

Reviewed on: 12 Nov 2016

Carolyn is a very well organized , detail-oriented professional who has been giving us 1st class service, support and care for almost 15 years . She is still our choice even though we no longer live in the community. Her warm personable friendly approach makes it very easy to discuss any situation. Every trip goes according to plan and I would highly recommend her to anyone interested in good travel service !

Great Advice

By: kyettie

Reviewed on: 22 Nov 2016

Carolyn was a great help to deciding a destination as our group are not experienced in travelling. The resort she choose was exactly as she had described. She gave us some friendly tips to ensure all went well on our vacation. We would highly recommend her and look forward to booking another trip with her in the future

Island paradise

By: davo123

Reviewed on: 02 Dec 2016

great place quiet beautiful grounds second visit will go back. Staff exceptional

Carolyn is simply the best agent in the business

By: wayne

Reviewed on: 20 Dec 2016

Carolyn is a superb agent. All details are looked after. She knows what we enjoy and does her utmost to provide the type of resort and air travel we prefer.

Attentive and Thoughtful

By: Rodmo

Reviewed on: 22 Dec 2016

Carolyn arranged our recent trip to South Africa and we were extremely pleased with her attention to detail, thoughtful suggestions, and of course the final product which was beyond amazing. We spent over two weeks from Cape Town to safari to wine tasting, and it was a trip of a lifetime. Accommodations were fabulous and logistics/transfers were like clockwork. We would highly recommend Carolyn and the Vision/Lion travel team. Many thanks!!!!

always professional

By: spirit

Reviewed on: 10 Jan 2017

I preferred when she was in an office environment, I was able to drop by to request info, but she is a great travel agent.

Considerate and helpful

By: Joyce

Reviewed on: 13 Jan 2017

Enjoyed our trip to Turks and Caicos with my family immensely and everything was organized and worked very well Carolyn went beyond her job with my requests about finding rooms at beaches and organizing our first dinner When we arrived I appreciated her help Joyce

carolyn review

By: kim dermott

Reviewed on: 30 Jan 2017

Carolyn was very informative and kept in touch with any updates. she listened to what we wanted and our price range and needs were met. Carolyn is very helpful and we would use her again.

Sandals Ochi

By: P.D.

Reviewed on: 10 Feb 2017

Carolyn being a Sandals expert was excellent in helping our group select Sandals Ochi. She was a great source of information. Carolyn always answered our questions promptly and professionally. I highly recommend Carolyn and look forward to working with her for our future travel.


By: Col

Reviewed on: 18 Feb 2017

Carolyn has been a conscientious and well informed advisor. Her answers to questions are always prompt and she is considerate of our wishes.

Panama Feb 2017

By: Hopetoseetheworld

Reviewed on: 23 Feb 2017

Amazing as always. Carolyn is so detailed and attentive to our needs. She has never booked us a trip that hasn't been perfectly executed.

Trip to Honolulu

By: Dutchy

Reviewed on: 01 Mar 2017

Carolyn has always been our holiday planner making sure we received the best rates and advice and recommendations for vacations. We would definitely recommend her services to anyone.

Trip 2

By: Ned

Reviewed on: 20 Mar 2017

She is well informed great to work with we feel we don't need to worry all is taken care of. Have big trip coming up look forward to working with her.

Nice Resort for the money

By: Laura

Reviewed on: 01 Apr 2017

Great! I have always found her pleasant and helpful. That is why I have dealt with her for years.


By: Teddy

Reviewed on: 11 Apr 2017

She was very good to work with I had a very good trip home

Holiday planning

By: Maggie

Reviewed on: 20 May 2017

Carolyn has been the best at preparing all our trips.


By: Dave Kelly

Reviewed on: 17 Jun 2017

Always good as before you can relax and know you are being looked after.


By: Jude

Reviewed on: 26 Jun 2017

Very professional with good advice and knowledge. Have always been happy dealing with her.


By: Larry

Reviewed on: 29 Jun 2017

Carolyn is exceptional! She goes out of her way to make sure everything is perfect! We have used Carolyn for several trips now and every trip has been excellent because of Carolyn's experience! I highly recommend Carolyn for any trip that you are considering!


By: GP

Reviewed on: 10 Aug 2017

She made it very easy and understood what I was looking for.

Rhine cruise

By: Moxie

Reviewed on: 13 Oct 2017

Amazing trip was organized with Carolyn last year. She had to deal with Viking for a friend and myself after we experienced an accident filled trip. I can't recommend her enough !! She was our go between and we received package details and documentation so quickly. We certainly enjoyed a worry free trip experience .


By: Larry

Reviewed on: 25 Oct 2017

Carolyn is very knowledgeable, friendly, and accessible! Carolyn goes out of her way to make sure everything is perfect! We book all our trips through Carolyn because she is the best! Carolyn has organized our Europe and Caribbean trips, and we are always impressed with the great service she provides!


By: Didi

Reviewed on: 06 Nov 2017

Always very helpful and quick to respond. Knows my preferences and needs and stays whithin those boundries.

Carolyn Kremer

By: Kim Dermott

Reviewed on: 17 Nov 2017

Excellent. She gave me advise and made suggestion when I asked. Let me know different options


By: Mame

Reviewed on: 28 Nov 2017

Great, she was very helpful and patient with all my requests.


By: Didi

Reviewed on: 15 Jan 2018

Very easy to work with and always very accomodating

Punta Cana January 2018

By: Pam and John

Reviewed on: 03 Feb 2018

Carolyn was easy to work with although we were not the primary contact for this trip as we went with another couple. She made all the arrangements very efficiently.

Trip to the Dominican

By: Scott

Reviewed on: 20 Feb 2018

My wife and I have been working with Carolyn for over 15 years. She has a good understanding of what Marty and i are looking for in a vacation. We are not very internet savvy nor do we want to be. We like talking to some one who can do the shopping for us: getting a good flight a good vacation at a reasonable price. Well done Carolyn!


By: Moxie

Reviewed on: 08 Mar 2018

Carolyn has been my travel agent for about 15 years. We have taken many trips and have always depended on her expertise . We have always been happy with her professionalism and great service . Anyone interested in travelling from Alaska to Egypt to the South should give her a call !

The Best

By: Susie Q

Reviewed on: 17 Mar 2018

Carolyn was awesome! She met with me several times, and each time she was loaded with suggestions, helpful hints, and all of the answers to my questions. I have never traveled by myself on a tour, especially not this far from home. With Carolyn's advice I felt confident that everything would be fine. And it was. She has a wonderful friendly way, making her clients feel comfortable and well informed. And she really knew her stuff about New Zealand and its weather, recommending clothing choices, one of which I forgot to bring, a jacket, which I was able to purchase on an outing. The tour had a well rounded group of people, and we got along quite well. I am so glad that Carolyn was my advisor, and I will recommend her to any friends thinking to travel and looking for great advice.


By: WH

Reviewed on: 30 Mar 2018

As always with Carolyn everything worked to percection. Havana was a great city. The hotel Carolyn booked for us was like being in a Humphrey Bogart film from the 1940's. What an amazing hotel the Parque Central is. We really enjoyed the city of Havana.

Dominican trip

By: planner

Reviewed on: 03 Apr 2018

Helpful, prompt and efficient.

By: Tootsie

Reviewed on: 08 Apr 2018

The trip was well organized and things went smoothly. We saw everything we wanted to see. The guide was excellent and I felt safe. I would recommend Carolyn to others.

Israel Tour

By: Charlie

Reviewed on: 10 Apr 2018

I found Carolyn to be fantastic. She sent all the required documents and updated statements in a timely manner. Our tour was amazing. I’d book with her again.

Trip to Israel

By: Tessie

Reviewed on: 02 Apr 2018

Worked well, I had no problems.

Mexico Trip

By: Susan

Reviewed on: 05 Apr 2018

Carolyn did an excellent job booking our trip. From the resort to our airline seating, everything was perfect. She provided us with lots of info so we could make our choice of resort. Had a great trip!

recent trip to Punta Cana

By: stevens c

Reviewed on: 16 Apr 2018

Excellent. Dear Carolyn are trip was fantastic, had so much fun. Resort was excellent, would go back again. Thanks for helping us to arrange this holiday. Only regrets, coming back to this lovely Ontario weather.

Cruising, flights, hotels

By: Maggie

Reviewed on: 02 May 2018

Excellent. She has always been helpful and friendly.

Hawaiian Adventure

By: Beansgma

Reviewed on: 04 May 2018

Carolyn was excellent in helping us arrange flights including inter island travel. She had great recommendations for things to see and do.She kept in touch with us and made sure all was going well. Everything went smoothly ( except the weather but she could not help with that) I would highly recommend her and we already have her looking into a fall vacation for us.

Sanctuary at grand memories Varadero

By: Bee

Reviewed on: 20 May 2018

She was pleasant, fast and asset is her honesty/ advice on properties.. therefore I trust her.

Croatia 2018

By: Ildiko

Reviewed on: 07 Aug 2018

Fantastic!!! Carolyn was easy to work with, very organized & made our trip sensational!!! She set up an app we could use to follow our itinerary & check onto our flights. In addition, she sent all the paperwork in emails too. It was a amazing trip - everything ran smoothly from the first flight through the vacation to the last flight! Thank you for all your hard work, Carolyn 😊

Sep 2018

By: DV

Reviewed on: 26 Sep 2018

Carolyn is always courteous and quick to respond.


By: Craig_B

Reviewed on: 21 Oct 2018

Always a great when booking with Carolyn. Onky person we would trust to book our 30th anniversary trip.


By: Professor Larry White

Reviewed on: 28 Oct 2018

Carolyn goes out of her way to make sure our trips are great, as usual! Excellent customer service skills, and takes the time to answer all questions!

Punta Cana relaxation

By: Janro

Reviewed on: 03 Dec 2018

Carolyn gave us numerous options for our vacation- all on budget. When we selected the location she made sure we had various options to choose from for our all inclusive resort. While away we discovered she requested something special for us and we were surprised with champagne, flowers, balloons and a cake. There was also a banner on our door. We had a great vacation and everything went very well for us!


By: DV

Reviewed on: 26 Nov 2018

Always very courteous and quick to respond. Is always able to answer all my questions.

Excellent Advisor

By: Marion

Reviewed on: 18 Dec 2018

Always efficient and follows up on all details and documentations. A pleasure working with Carolyn.

Travel Plans with Carolyn

By: WH

Reviewed on: 22 Dec 2018

Carolyn has been providing travel advice to my family for nearly 20 years. She consistently finds vacation properties that excel. Carolyn is a trusted travel advisor. WH

Cruising, flights, hotels

By: Maggie

Reviewed on: 29 Dec 2018

Excellent. She is able to deal with any request.

Travel Advisor

By: Pat

Reviewed on: 02 Jan 2019

Carolyn is knowledgeable and helpful. She responds to inquiries in a very timely manner.

Advisor review

By: DV

Reviewed on: 15 Jan 2019

Quick and easy! Always answers all my questions and makes sure I am looked after!


By: Kim dermott

Reviewed on: 06 Feb 2019

Carolyn is very knowledgeable . She provides answers to questions quickly

Punta Cana

By: Kathy

Reviewed on: 15 Feb 2019

Carolyn was a great help. She went above and beyond to help me get everything arranged. Provided all relevant information quickly. Provided helpful information about the resort.

Awesome help

By: Moxie

Reviewed on: 20 Feb 2019

Have had Carolyn as my travel adviser for many years now. She is always readily available and has helped a friend and myself to have many great trips!


By: Whitey

Reviewed on: 21 Feb 2019

Carolyn goes out of her way to make everything perfect!! She does a fantastic job!!


By: DV

Reviewed on: 04 Mar 2019

Very attentive and answered all questions promptly.

Blue Diamond Luxury Resort Mexico

By: WH

Reviewed on: 10 Mar 2019

This place surpassed our expectations. Superb staff, very good menu, wonderful suites, great beach. As always booking through Carolyn ensures everything is looked after.


By: Jim

Reviewed on: 21 Mar 2019

Awsome except the cancellation of Westjet Flt from Vancouver to Toronto because of the grounding of the 737 max 8 aircrafts.

Our recent trip to Cuba

By: LA

Reviewed on: 08 Apr 2019

Carolyn was very attentive to our needs. She answered all our questions to the best of her ability and if there was something she didn't know she would find out and follow up with us in a timely fashion.

Recent trip to Cuba

By: Goodtime

Reviewed on: 28 Apr 2019

Did a great job of finding us a suitable place that was within our budget. Very happy with our resort, would return again. She offered us lots of choices and made the booking process very easy. Thanks for the awesome trip.

Cruising, flights, hotels

By: Maggie

Reviewed on: 02 May 2019

Carolyn is awesome to work with. She is extremely helpful and takes time to explain, search and assist. I highly recommend calling Carolyn to book a holiday.

Peace of Mind

By: b

Reviewed on: 07 May 2019

Carolyn was most patient with us. we didn't know exactly where we wanted to go, so she gave us info on several resorts. Booking through Caroline gives me peace of mind.

Emerald Cruise

By: Sharon

Reviewed on: 14 May 2019

Carolyn is great to work with. Very responsive and works hard to find the right options for our travel experiences. We were planning a 25th wedding anniversary trip and thanks to Carolyn (I am sure) our cruise staff recognized our anniversary with sparkling wine and a card.

Our Aussie Adventure

By: Janet

Reviewed on: 17 May 2019

We wanted to be able to see and enjoy Australia but had limited time. Carolyn found out what we were interested in and planned an itinerary that met those needs. She gave us a variety of options to choose from. It was a lot packed into a short time but it was an amazing trip that we thoroughly enjoyed. Thank you Carolyn

Flight tickets

By: Joan

Reviewed on: 20 May 2019

Carolyn was great. A positive attitude certainly shows she loves her job and is working to keep people happy with there choices of travel.

Working with Carolyn Kremer, you will have access to:

  • - Special perks and extra amenities
  • - An experienced travel guide whom you can rely on before, during, and after the trip
  • - Exclusive luxury resorts and properties
  • - Once in a lifetime experiences

Explore with the Best

Virtuoso Advisors are constantly pushing the boundaries in unique travel experiences.
Alliance programs are unique tailored experiences exclusive to travelers working with Virtuoso Travel Advisors.
learn more
  • Australia
  • New Zealand
  • Dominican Republic
  • Germany
  • Jamaica
  • French Polynesia
  • Netherlands