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- Family Travel
- Spa Vacations
- Escorted Tours
- Ocean Cruising
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Selling Travel Since
I have been a Travel consultant with Gateway Travel for 25 years....Travel means stepping out of your comfort zone, and expanding your horizons. I love working and planning trips with my clients. Creating memorable vacations for you in my goal.
Places I Have Traveled
Reviews and Recommendations for Marlene Kraft
of 37 guests
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Reviewed on: 05 Jul 2014
When my husband and I were looking for ideas for our honeymoon, we realized that we needed help organizing and planning our trip. We had some ideas in mind already, but we didn't know where to begin. My parents recommended Marlene because they had worked with her before and were extremely pleased with her services. Right away, I could tell that Marlene complimented us in so many ways. When we had ideas, she made them come to life. When we had questions, she knew the answers or where to find them. When we were confused and frazzled, she calmly helped us get back on track. She was extremely patient with us! As a result, we had the best honeymoon we could have imagined: a trip to Seattle, WA and a beautiful cruise to Alaska. Our honeymoon was the perfect combination of relaxation and adventure. Our trip was full of wonderful memories, and I thank Marlene for setting it up for us with such friendly service and professionalism. Thank you, Marlene!
Reviewed on: 19 Jul 2014
As always, outstanding service. Even when I was in Spain, and needed an upgrade for my return flight, Marlene took care of it for me. She's been my travel agent for more than 10 years. always outstanding service
Reviewed on: 10 Oct 2014
Very well organized. Everything went very smoothly. She did a wonderful job for us. Great trip.
Perfect planning to include every detail
Reviewed on: 24 Oct 2014
We love and trust how Marlene plans our vacations. She has us covered with every detail from the moment we leave our house to the time we get back on the plane to return home to include transportation, insurance, drivers, tours, money exchange, etc. She also gets us special information regarding our itinerary for food and tours. We know we can count on her!
Reviewed on: 02 Jan 2015
Marlene Kraft provided excellent customer service.
Exceptional Professional Service
Reviewed on: 04 Jan 2015
I contacted Marlene at the last minute and she took care of everything. No flaws or glitches...everything ran smoothly. Along the way, all questions were fully answered.
Expert, friendly, professional.
By: Ms. G-M
Reviewed on: 03 Mar 2015
As always, Marlene made a great recommendation to travel to Panama. Her handling of all the details was on point.
Very knowledgeable travel consultant.
Reviewed on: 23 Feb 2015
Marlene is very helpful and concerned about the passenger having a wonderful travel experience.
Expert, thorough service
Reviewed on: 13 Jul 2015
As always, Marlene professionally handled our travel plans. She meticulously handled every detail.
Another great trip!
Reviewed on: 23 Jul 2015
We have counted on Marlene Kraft for several of our trips. She makes sure that every detail is covered from insurance, transportation, and accommodations. We trust her and have never been disappointed. She follows up making sure that we have received all travel documents and itinerary and calls us when we get home to get all the feedback. We put our confidence in knowing that all travel arrangements are perfect with Marlene!
Reviewed on: 20 Nov 2015
Marlene, Was so helpful and prompt! The trip that was planned for us was perfect. The recommendations she made were wonderful. We will definitely be using her again in the future!
Extremely helpful and friendly
Reviewed on: 12 Jan 2016
We had a wonderful time. Acqualina is a beautiful resort with a nice spa. The staff was terrific. I give it all 5 stars.
Thorough, Thoughtful Service
Reviewed on: 29 Feb 2016
Our relaxing trip was mainly due to Marlene's thorough preparation and guidance.
Wonderful Service and Planning
Reviewed on: 11 Apr 2016
Marlene has been booking trips for our family since our honeymoon over a dozen years ago. She is incredibly thorough and caring about ensuring each trip she does with us is perfect based on our goals. Marlene knows what we like from working together over the years, but she still always asks what the kids are in to, what we are looking for and delivers several options based on our discussion. Our latest trip to the Naples Grande was Grand! I have referred many friends to Marlene and all have only wonderful things to say about the trips she has planned. Thank you, Marlene!
A Little Bit of Everything
Reviewed on: 06 Jul 2016
We stayed at The Roosevelt Astoria Hotel, recommended by Marlene. It had a gorgeous lobby, beautiful rooftop pool, awesome bars (try the sazerac drink at The Sazerac Bar), amazing service (we even had our very own concierge). We took part in a city bus tour. We fed alligators and even got to hold a baby alligator on our swamp tour. We loved the Audubon Zoo! We learned so much at the World War II Museum. We recommend eating at Emeril's restaurant and trying the beignets and coffee at Cafe Du Monde. Our favorite activity in our whole trip was going to a demonstration at The New Orleans School of Cooking. They gave us the recipes of everything they made (gumbo, jambalaya, pralines, and bread pudding), showed us how to make it, answered our cooking questions, and gave us all the food to try (plus biscuits, coffee, and beer). Their pralines are the best in town! Thank you, Marlene, for making this trip come together!
By: Alaska Scott
Reviewed on: 04 Jul 2016
Start to finish Marlene was excited as we were for the Alaska adventure. Everything was perfect and no surprises. I even received response to emails after hours. Thank you for making our daddy daughter trip a memorable worry free experience. The best
Marlene is always fabulous and expert!
By: Sandy K
Reviewed on: 28 Jul 2016
Marlene's expertise always navigates us smoothly on our trips.
Reviewed on: 03 Aug 2016
We would recommend Virtuoso & would go on another Virtuoso vacation. Everything was amazing. Everyone was so attentive & the riverboat was lovely. We have already recommended the trip to friends.
By: Hawaii trip
Reviewed on: 17 Oct 2016
Hi Marlene, Had a great trip in Hawaii. I am still getting past the jet lag. Will contact you soon about the next trip. Hawaii was wonderful. The resorts were beautiful, great food. Very restful admosphere.
Reviewed on: 23 Jan 2017
Marlene Kraft has assisted us with travel plans many times over many years - she is very resourceful and takes care of little details we wouldn't think of. She keeps us coming back :)
Reviewed on: 29 Jan 2017
Marlene is knowledgeable and flexible. She is always very pleasant and willing to work with you to customize any travel plans. She is an asset when planning any type of trip. Even during the trip she is accessible to make any necessary changes or help with any details or problems that may arise. We will always go to back to her for any future travel arrangements.
Reviewed on: 14 Feb 2017
She is knowledgable and vey helpful.
Reviewed on: 18 Feb 2017
she was efficient
Reviewed on: 09 Apr 2017
SHe Was great!! SHe planned everything and It all went as planned.
Travel made simple
Reviewed on: 10 Apr 2017
Marlene made planning my trip so easy, since I am a very busy working gal. So easy to call Marlene and let her find best times and best plane ticket prices. She is so polite and patient when you speak with her.
Marlene's the best!
By: Marelene Rocks :)
Reviewed on: 14 Apr 2017
Great. Easy to work with and very thorough. Listens, understands and provides excellent options and ideas.
Reviewed on: 26 May 2017
She was efficient and did a great job booking our flights to different cities. That took a lot of hassle away from us and we are appreciative.
Reviewed on: 10 Jun 2017
Marlene is the best..no doubt about it!
Great adviser !!
Reviewed on: 29 Jun 2017
Known her for 20 plus years. Highly skilled in her position. I respect and trust her travel advice.
Reviewed on: 13 Jul 2017
Marlene is a consummate professional. Besides being incredibly detailed,considerate,meticulous, and effective, she is a warm, engaging lady who is a joy to have as your pre tour guide and planner !
Love working with Marlene
Reviewed on: 24 Sep 2017
Marlene is quick and diligent in getting our travel plans executed timely. We love her recommendations.
Reviewed on: 04 Oct 2017
She is knowledgeable, reliable, and very accommodating.
Cuba with the girls
Reviewed on: 30 Oct 2017
Marlene was very helpful day or night, quick to respond, great to work with. She provided a fantastic packet of information for our Cuba destination, do's & dont's, interesting trivia and historic documentation as well. The packet also included all our boarding information, luggage tags. She took a lot of the guess work out of traveling. Also she was aware that we were celebrating a special birthday for one of our group and arranged to have a birthday cake for her and sent coupons for the spa, pictures and even art work. I give her two thumbs and would give her more if I had more hands. Highly recommend her- just a gem to work with !!
I was ill and had to cancel my traip
Reviewed on: 07 Jan 2018
Marlene is terrific to work with; the very best.
Turks & Caicos
Reviewed on: 15 Feb 2018
Marlene was always pleasant & professional. I've never met her in person. All accommodations were made via telephone and email since I'm out of state. But I knew what to expect every step of the way . All documents were organized and sent in a timely fashion. The entire trip was a wonderful experience with no worries.
Reviewed on: 23 Feb 2018
She made our travels as stress free as could be wished. Every base was thoroughly covered.
Reviewed on: 16 Mar 2018
Marlene is one of the best agents I have ever worked with. She is though and very responsive. She sends a nice package after you book a trip with information about the area you are going, boarding pass etc. It is so nice to have all the necessary documents printed and in a convenient package. Marlene is EXCELLENT!
Working with Marlene Kraft, you will have access to:
- - Special perks and extra amenities
- - An experienced travel guide whom you can rely on before, during, and after the trip
- - Exclusive luxury resorts and properties
- - Once in a lifetime experiences
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