Ilene Griffy CTA

Louisville, KY United States
Travel Specialties
  • Beach & Sun
  • Family Travel
  • Honeymoons
  • Escorted Tours
  • Ocean Cruising

  • No Destinations
Selling Travel Since
  • English

My Background

I traveled to Europe as a high school student.  This experience changed my life and led me to pursue a career in the travel industry.  After living in Italy for two years and from coast to coast in the U.S., I have settled in Louisville, KY.  I now look forward to helping you plan your travel experiences!

Places I Have Traveled

Reviews and Recommendations for Ilene Griffy


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highly recommend

By: Kathleen

Reviewed on: 19 Sep 2013

Ilene was wonderful and a pleasure to work with and I would definitely book future travel with her

Highly Recommend

By: Rache5

Reviewed on: 19 Sep 2013

I will only work with Ilene, she makes planning a trip easy and stress free. She communicates well and is always looking for the best deal and ensures everything is taken care of. I feel very confident working with her and will continue to do so.


By: Carol J

Reviewed on: 24 Sep 2013

This is the 4th trip she has planned for my husband and me. She knows what we like and comes through with flying colors. I always think of her when I want to plan a new trip.

By: Ray45

Reviewed on: 20 Oct 2013

My wife and I very much enjoyed our cruise from St. Louis to Cincinnati on the American Queen. Lots of entertainment: Glitzy to intimate Engine Room bar late nite duo. Many food choices and complimentary wines. Lots of time to read and watch river go by.

Great job as always!

By: Bob

Reviewed on: 23 Oct 2013

I have used Ilene for many years and will continue to do so. I am always pleased with her outstanding service.

Great Trip!

By: Greg

Reviewed on: 05 Mar 2014

I've used Ilene and Platinum Travel for approximately 10 years and I've never been disappointed.  Ilene's attention to detail has always made my travels pleasant and worry free.  My little getaways to the sunshine always give me a new outlook on life and get the spring fever started a little earlier.  Ilene really cares about doing a great job and it shows in everything she does.Greg

By: Bev

Reviewed on: 07 Mar 2014

Joslin did a great job!  Our trip to St. Lucia was wonderful!  I would highly recommend Joslin and we will be having her help with our next big trip!

Exemplary Service, Tops in Service, Highly Recommend

By: RandyP

Reviewed on: 26 Mar 2014

We Had a very enjoyable trip.  It would not have been so if we did not get excellent trip preparation instructions, etc.  It helps to have someone who understands all the travel nuances that make a difference and Ilene surely does.  5 stars to her.

Highly Recommended

By: Cheryl

Reviewed on: 27 May 2014

Ilene scheduled our 30th Anniversary trip to Hawaii including transfers to a second island.  She worked hard to coordinate our flight so that our daughter could meet up with us on the transfer flight.  I am very impressed that she was able to book flights and hotel rooms for us and our daughter who lives in North Carolina!  I am certain that took a lot of time to figure out.   Everything went smoothly on our trip and we are looking forward to having Ilene book our next vacation.

Best agent I have ever worked with!


Reviewed on: 14 Jul 2014

Disney Fun

By: Connie

Reviewed on: 09 Jul 2014

Enjoyable in every way.

By: 5464

Reviewed on: 15 Aug 2014

Great food , scenery, staff, entertainment. Left out of Alton 30 miles north of St. Louis, was not told paddle wheel had been removed for repair and tow boat would be pushing us whole trip. Trip terminated in Red Wind rather than St. Paul because river was blocked. Transported us to airport rather than dock and cost us $30 cab to get back to area where rental car and hotel were. Liked opportunity to share table with different people at breakfast and lunch. Wonder if there is any screening for assigning tables at dinner. . Have recommended trip to others.

As always she went above and beyond

By: Doug17

Reviewed on: 23 Oct 2014

Ilene has once again made our vacation a joy. No hitches or problems everything in order. We truly enjoy working with Ilene and continue to tell our friends about her.

Phenominal as always!

By: Felicia

Reviewed on: 02 Nov 2014

Vacation was great as always! Ilene knows her stuff & is always professional! We have been using her for over 7yrs & I refer all my friends to her!

Professional, Expert Advice and Service

By: Randy

Reviewed on: 30 Oct 2014

I received excellent information and Service for all aspects of our cruise. All went very well. Her attention to detail, and service is beyond reproach. Great Job!

Excellent service!

By: Dan & Bev

Reviewed on: 08 Mar 2015

Ilene always does an excellent job when scheduling our trips. She always makes sure that we have our insurance, which is very important, and she makes sure that everything is taken care. She takes care of any special requests that we have at our destination. She is a very nice person and easy to work with.

Great 60th Birthday

By: Grumpy

Reviewed on: 19 Jun 2015

Everything went according to plan. With the Resorts help, we celebrated a wonderful birthday weekend. We wouldn't hesitate to use Platinum Travel again.

Simply Fabulous!

By: JulieT

Reviewed on: 22 Jun 2015

My family and I have used Ilene's services for 3 wonderful vacations to Disney World, Italy, France and England. I wouldn't go anywhere else! Thanks, Ilene! Julie

Excellent as always!

By: CKaelin

Reviewed on: 26 Jun 2015

This was the second trip that we planned through Ilene and Platinum Travel. The prep was simple and care free as we planned for our Walt Disney World vacation. Ilene took care of everything with her swift, kind and professional approach. She was extremely accommodating as our plans evolved this past year. She's the only trip advisor we'll ever use. The trip was awesome!



Reviewed on: 08 Nov 2015

Our cruise on the steamboat American Queen was a delight as always, with lots of entertainment, gourmet food, free wine at dinner, and very considerate and helpful staff. We have been on this boat a number of times and it feels like coming home. Also, very interesting talks by the "riverlorian", various side trips, free and paid. Best was quilt museum in Paducah. Due to poor design of itinerary sheet by AQSC I made several wrong reservations for rental cars and a hotel. All this could have been avoided if they put days of the week next to days of the month on the itinerary and an asterisk with explanation on parts of itinerary that needed explaining. I contacted the company about this and they said they have been trying to make this change for two years. (It seems all it would require is to add a column to a spreadsheet.)

Wonderful experience

By: Karen58

Reviewed on: 02 Oct 2016

Ilene listened closely and asked questions before suggesting a trip that closely matched our requests. She did a terrific job because the experience surpassed our hopes! We traveled England to see a diverse set of well-known and lesser traveled sites. It was fantastic! Also top notch service, great guides, excellent food and lodgings. All around a perfect trio-thanks Ilene!

Great service

By: honeymooner12

Reviewed on: 06 Oct 2016

Ilene did a great job planning our honeymoon for us. We had a great time and she was a big deal. I highly recommend her to anyone looking to plan a trip.

Great travel Agent

By: Sue60

Reviewed on: 08 Oct 2016

Ilene was great for me! She booked wonderful excursions for the two days I arrived early. Every detail of my trip from air travel to trip excursions were taken care by her. I was a fantastic time. Looking ahead for a trip next year so will be meeting with Ilene soon.

Outstanding, Service

By: reparker15

Reviewed on: 22 Oct 2016

Ilene has provided timely, expert service in all facets of booking our cruises for 5 years. We have been 200 percent satisfied, she had not missed a detail assuring us a wonderful vacation. We look forward to booking our next vacation.u

Great Plan - Great Trip!

By: JRR 2016

Reviewed on: 17 Oct 2016

Our trip to Ireland was fantastic. All of the pieces (plane, car rental and hotels) worked very well. It is always great when a plan comes together so well. Ilene did a great job of pulling together all of the pieces to deliver the Ireland road trip that we were hoping for. already working with Ilene on future trips. Great plan! Great Execution! Great Trip! Thanks

Punta canta

By: Rj

Reviewed on: 06 Apr 2017

As usual Ilene planned a perfect family vacation for us! No problems at all transportation and all where perfect. Thanks!!

Guy Harvey Experience

By: Quarry Queen

Reviewed on: 11 Apr 2017

She was completely thorough and organized. We got a Gulf View Suite at the Guy Garvey, part of the Tradewinds Resort. Because we were with young children, we wanted first floor so we could walk in and out from the beach and pool. Still.Pete was beautiful and it started right here with great planning.

Always a Pleasure

By: CKaelin

Reviewed on: 13 Apr 2017

Ilene has helped my wife and I coordinate many trips to Walt Disney World, Punta Cana and now Jamaica. Each time Ilene provides excellent and professional travel advice. Her personal approach to travel planning take all the stress out of vacationing. This time around, 6 of us traveled to Ocho Rios, Jamaica for a 5 night stay at Couples Tower Isle. Ilene's coordination of that trip was exceptional. Flights were great, Resort was great... everything was just awesome! We look forward to working with Ilene again! Best, -Chris Kaelin

Great Trip!

By: First Time River Cruisers

Reviewed on: 09 May 2017

Ilene was great to work with. She did an excellent job of guiding us to a great first time river cruise. Her help in planning the trip was invaluable. The accommodations, staff, food and the sites visited were all great. I would hardily recommend Ilene and Avalon Waterways.

Best Travel Advisor

By: rachaelk

Reviewed on: 12 May 2017

Working with Illene was an absolute pleasure. I know I asked a million questions and she answered all of them in a timely professional manner. I felt very comfortable and reassured in her expert hands and knew the vacation I was about to embark upon was going to be flawless due to her exceptional care. I highly recommend speaking with Ilene for your next adventure.

Vacation specialist

By: Bryan

Reviewed on: 29 Jun 2017

Really knows what she's doing friend and nice

good work

By: Suz

Reviewed on: 05 Aug 2017

Always enjoy working with Ilene

Cool Iceland

By: Cool Iceland

Reviewed on: 20 Aug 2017

Ilene is great to work with. She is able to convert your travel ideas into great trips.

Freedom of the Seas Holiday Cruise

By: Bonnie

Reviewed on: 06 Jan 2018

Ilene Griffey is Travel Advisor Extraordinaire!! She is extremely well-versed on numerous destinations and the processes involved in ensuring the best of travel experiences. My family traveled with complete confidence in Ilene's attention to every last detail. Her suggestions and guidance were always spot on, and her follow-through is reliable. We've never been disappointed in utilizing Ilene's talents in planning our vacations.

Ilene is amazing!

By: Four Birds

Reviewed on: 13 Apr 2018

It's hard to believe, but Ilene has been our travel agent for more than twenty years now and she has accommodated our needs as our family and budget has grown. Since meeting her, we have lived in three different states but distance really has not changed our experience. She has always met us where we were along our journey and she always seems to know exactly what we are looking for. She makes sure that every detail of a trip is covered, even if you're like me and like to plan a few things on your own. We've had a few curve balls along the way and Ilene has always stepped into help. She loves to travel as much as anyone and understands wanderlust and the joy of looking forward to a great adventure! I would recommend partnering with her to anyone as there is absolutely no downside to a travel agent. Don't hesitate to give her a call. Trust me, you'll be so thankful that you did!

Needs Highly Met

By: rkk5

Reviewed on: 13 Dec 2018

Ilene was available up to the day before we left. She made everything easy for us and I would highly recommend utilizing her for any booking.

Caribbean Holiday Cruise 2018

By: HappyTraveler

Reviewed on: 20 Jan 2019

Ilene Griffy is an outstanding travel agent and planner! I’ve worked with Ilene for many years in planning international travel - she always listens closely and effectively probes to find the perfect options. Her attention to detail is extensive and I can always depend on her to monitor and react quickly to unanticipated changes to our plans. I always feel fully equipped and informed because of her preparation and organization. Ilene’s high-caliber dedication to her clients has always resulted in a seamless and excellent travel experience for my family and me.

A Joy To Work With!

By: MustangGirl

Reviewed on: 17 Mar 2019

Ilene is ALWAYS so very helpful & a joy to work with! She has been our travel agent for 15 + years & couldn't imagine using anyone else! She knows what we like & is very professional at her job!


By: Toots

Reviewed on: 10 May 2019

Always knowledgeable and on top of our travel.

Working with Ilene Griffy, you will have access to:

  • - Special perks and extra amenities
  • - An experienced travel guide whom you can rely on before, during, and after the trip
  • - Exclusive luxury resorts and properties
  • - Once in a lifetime experiences

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