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I enjoy exploring the world.
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Reviews and Recommendations for Shane Paquette
of 77 guests
Virtuoso Verified Traveler
All reviews are from confirmed guests sharing exclusive insights
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I reccomend him to people already and have other trips in progress with Shane at this time.
By: No nickname
Reviewed on: 09 Oct 2013
Everything went very smooth. The drivers that did our hotel and airport transfers wer first rate, the tour guides very very professional and we had very informative and enjoyable tours, The hotel selections were very nice and hope to return to the hotel in Paris the next time we go.
Excellent service and knowledgable staff
Reviewed on: 12 Oct 2013
Shawn and his staff planned an excellent river boat cruise for us. The ship that they recommended, the timing of the cruise, and the arrangement of air transportation were all arranged with us in mind. When the airline neglected to inform EnRoute nor us of a significant time change of their flight, Shane was able to more than adequately arrange for "replacement air." We have another cruise booked with EnRoute and are looking forward to it and continued use of EnRoute services
Shane is terrific
Reviewed on: 20 Oct 2013
Shane really gets to know the client and truly exceeds our expectations on every trip whether it be over the top incredible accommodations, guides that are top notch, or just varied and exciting itineraries. He truly takes care of our every need.
The Best and we recomend him to everyone taking a vacation
Reviewed on: 18 Oct 2013
We have worked with Shane for over three years and we take two or three major trips a year. I can truly say we go on every trip with PEACE OF MIND and that we know all details are taken care of, our wishes for the trip are always provided for. Shane is the most knowledgeable agent we have worked with and fun to. We would never consider working with anyone else!!!!!
Reviewed on: 08 Dec 2013
Shane was a pleasure to work with. He's knowledgable, very responsive and easily accessible.
Reviewed on: 14 Dec 2013
Shane did a fantastic job and we felt so well taken care of during our trip. We look forward to the next one!
Nice to have luggage comped
By: Larry H
Reviewed on: 13 Jan 2014
Shane booked our trip and the luggage was comped.
By: Not provided
Reviewed on: 11 Feb 2014
Reviewed on: 11 Feb 2014
Shane did an outstanding job planning the perfect honeymoon for my wife and I. Everything about the trip was perfect. The travel was easy, the hotels were gorgeous, the guides were professional and the activities were terrific. We truly had an amazing experience. I highly recommend Shane to anyone looking to make the most out of their travel. He has tremendous insight into many worldwide locations and can provide an itinerary perfectly suited to your needs.
Wonderful trip and would highly recommend you!
By: Joyce and Bill
Reviewed on: 05 Mar 2014
We had a great trip and wonderful experiences! Hotels you recommended were terrific, the best and everything else great. Thanks for your time and research you did for us!
By: Not provided
Reviewed on: 12 Mar 2014
Always helpful and available for assistance.
Reviewed on: 10 Apr 2014
We have taken many trips through arrangements by Shane and they always work out great. On our last trip he arranged our flight reservations to the Dominican Republic and everything went smooth without a hitch. We are about to plan a major family vacation and Shane will set it up for us.
Reviewed on: 23 Jun 2014
I cannot say enough good things about Shane and the incredible job he did organizing our trip. Everything was absolutely perfect. I have traveled extensively over the past 45 years and I can honestly say this was one of my very best trips ever. I will definitely be using him for all my future travels and have already recommended him to my friends.
Outstanding service and recommendations!
Reviewed on: 05 Oct 2014
We have received outstanding service from Shane Paquette for group tours, cruises and individual international travel for many years. Shane's recommendations have been excellent 100% of the time. We have also appreciated the Virtuoso upgrades that he has extended to us. Never have we been more appreciative than this past September when we could have been stranded in Eastern Europe as a result of the Air France strike. After Air France canceled numerous flights, Shane and his team immediately re-ticketed us on other carriers so that we could proceed with our planned itinerary. We look forward to continuing to benefit from Shane's vast knowledge and superior service for all future travel!
Trip to Patagonia
By: John D.
Reviewed on: 09 Jan 2015
Excellent trip in every way. Thank you for your diligent planning.
Great travel agent
Reviewed on: 05 Jan 2016
Fantastic trip, beautifully organized.
Excellent and thorough service
Reviewed on: 26 May 2016
I will absolutely work with Shane when I plan my next trip. He was responsive, thorough, completely available and answered every question and concern in a timely and professional manner. Ten Stars!!
Reviewed on: 30 May 2016
Shane has been our agent for years. He has always given excellent service over and above what one would normally get, he is always available to answer any question no matter how small.
Excellent travel advisor
Reviewed on: 28 Sep 2016
Shane planned our wonderful european trip his year. He always goes above and beyond with his service to ensure that we have the best experience. I would never think of going anywhere else to meet my travel needs and would recommend him to all my family and friends
Incredible Attention to details!
Reviewed on: 08 Sep 2016
Shane didn't forget a thing. We were checked in before we had to think about it and didn't have to worry about anything. Our hotel rooms were exactly what we asked for and transportation was arranged and perfectly timed. He is amazing at all European destinations and keeps in contact with you any time day or night. He and his staff are very detail oriented and could help with any questions or concerns. We can't wait to have Shane plan another great vacation for our family. He works to please.
Reviewed on: 19 Sep 2016
Tours, free and paid for were all good. Service was good. Cabin service was exceptional. Food was lackluster and sometimes unedible. French restaurant was the excleption, tasty and good presentation. Heard so much about above average Regent Line but found it no better than any line I've been on and I' be cruised on many different lines. Saw no sign of Virtuoso, was I supposed to?
Great attention to detail.
Reviewed on: 03 Oct 2016
Once again Shane did a fabulous job of organizing our trip. Everything was perfection. My travel has reached a new level of luxury and convenience since meeting Shane.
provided a perfect trip
Reviewed on: 08 Oct 2016
Wonderiful, easy plane ride and pick up in Vienna! Nice welcome at the Bristol with champagne and fruit! Felt I had Shane taking care of me all the way! Felt I could just call him if ther e was a problem and he would professionally solve it on the spot! Very nice rooms in each hotel. Transfers on time and drivers excellent and courteous! Am looking forward to my nextt trip with Virtuoso! Thank you, Shane!
Expert, prompt, very detail oriented, kind professional!
Reviewed on: 07 Oct 2016
Shane always does a stellar, over the top job of suggesting, organizing and assisting with our magnificent journeys. I could never put together all the magical adventures Shane has put together for us over the years. He is simply the BEST!
The trip went well
Reviewed on: 11 Oct 2016
The trip was exciting and Swain did a great job arranging tours and transportation. The biggest problem was with my passport. I was not aware that my passport had to have 6 months or more to go to be valid. Mine had 4 months. After much discussion and special security screening I made it to Singapore. I went to the American embassy my first morning to apply for an extended passport.By the second day I got the extended passport and then I went to the Indonesian embassy for a visa to Bali. By 3p.m my last day in Singapore (I was picked up to go to the airport to leave for Bali the next morning at 7 a.m.) , I got my Visa. I got hassled by immigration at every country, but I made it through . I could give you more details, but that's the gist of it. I've already filed for a new passport. Vance
"Best Ever" per our grandchildren
Reviewed on: 27 Dec 2016
All the planned activities were a hit as well as small bus 🚌 used to ferry us around. The plantation and creole house were a big hit as was the pilot boat ride on Miss. the small bus to and fro the excellent restaurants all were 👍. Best ever for all of us. En Route wins again
Reviewed on: 31 Jan 2017
Super! Shane is efficient and helpful. He is a great find!!! I am lucky to have his assistance.
Reviewed on: 19 Apr 2017
Shane is very straightforward and thorough. He just "Get's It".
Outstanding travel agent
Reviewed on: 26 Apr 2017
Shane is outstanding, he thinks of every detail to make the trip so easy and enjoyable.
Pelican Hill stay
Reviewed on: 15 May 2017
Our stay at The Resort at Pelican Hill was flawless. It was a fantastic resort for the whole family. I would recommend working with Shane to anyone!
Reviewed on: 27 May 2017
Shane is wonderful to work with and has great over seas connections. His suggestions have turned out great and in some cases at a cost lower than I expected.
Reviewed on: 29 May 2017
he was very helpful with my needs and questions
Chicago to Quebec
Reviewed on: 28 May 2017
Always so easy. Shane is knowledgeable and so capable.
Review your advisor
Reviewed on: 03 Aug 2017
Was Very efficient
Reviewed on: 24 Sep 2017
En Route is fantastic!!! Would trust anyone else with my travel plans!!
Montage Laguna Beach
Reviewed on: 24 Sep 2017
Great, as always!
Reviewed on: 29 Sep 2017
Shane has always been very helpful at arranging a memorable trip!
First trip to London
Reviewed on: 18 Oct 2017
It was our first time to London England. So excited. And Shane put together the places to go and hotel to stay in,,, all ideas were perfect for us. We totally enjoyed our trip. He even sent a lovly basket of fruit to our hotel room which we thoroughly appreciated & enjoyed! The personal touch was so thoughtful,,,,
The Nines Portland
Reviewed on: 27 Oct 2017
Shane once again did a stellar job booking our stay. This was a complicated itinerary since we had 5 different couples involved. To add to the complications, this was a last-minute booking. Everything went well and everyone is still talking out how great the stay was and how generous the Virtuosos amenities were.
By: S Traveler
Reviewed on: 12 Nov 2017
Easy and professional
Reviewed on: 06 Nov 2017
Yes always wonderful to work with, goes out of his way to help at any hour. Have been using Shane for many years, would not use another agent.
Such a great trip!
Reviewed on: 21 Nov 2017
We loved working with Shane. His knowledge and advice were perfect.
Princess Ruby cruise
Reviewed on: 03 Dec 2017
Reviewed on: 31 Dec 2017
Yet another memorable trip arranged by Shane. The key was getting the half-board package at the One and Only. The Maldives can be notoriously expensive but this helped keep the cost of the trip from getting out of control. We also had a complicated flight itinerary and his agency sent us a folder before our trip that had all our flights and confirmation numbers in it.
Reviewed on: 11 Dec 2017
Great. Shane and his staff were great. Very patient, friendly, and professional.
Panama Canal Cruise
Reviewed on: 17 Jan 2018
Shane was wonderful. He covered all the bases, and arranged our entire trip just as we had asked him to do. There were no glitches, and everything was perfect.
Reviewed on: 10 Jan 2018
Always a great experience!
Reviewed on: 24 Jan 2018
Excellent as always, have worked with Shane for years
Shane takes care of every detail
Reviewed on: 26 Jan 2018
He is so easy to work with and very accommodating.
San Miguel de Allende
By: BJ, not Terry
Reviewed on: 22 Mar 2018
She is easy to work with when he's around. He had a colleague do much of the work because he was out of town when we were doing our planning for this trip. We loved his recommendation of staying at the Rosewood hotel. Our only problem was that whoever ordered our airline ticket put down my last name as Kirwan Hanna, not Hanna. I didn't notice until we were trying to get our miles and my last name did not match the last name United has for me. I had to make a call to United when I returned home to get the miles credited to my account.
By: Rick Rivera
Reviewed on: 13 Apr 2018
He always sets us up!!!
Shane is great
Reviewed on: 10 Apr 2018
Great response, great ideas, great prices, great attitude
Reviewed on: 21 Apr 2018
He is always excellent has been my travel advisor for year.
Reviewed on: 03 Jun 2018
Shane is always helpful! He knows what he is doing and makes valuable suggestions. I have recommended Shane to many friends.
By: Grand Prix trip
Reviewed on: 06 Jun 2018
Great, easy and professional
Reviewed on: 09 Jun 2018
Excellent as always would not use any other agent
Professional, helpful and knowledgeable
Reviewed on: 22 Jun 2018
Shane is extremely knowledgeable as it relates to luxury destinations. He was also available thru our trip to help us navigate some issues that we had (unrelated to his planning). I would highly recommend working with Shane and intend to do so again in the future.
Reviewed on: 03 Jul 2018
Absolutely fabulous. Shane knows his stuff.
Reviewed on: 18 Jul 2018
Shane didn't really work with me. He started the conversation and then passed me off to another agent, without telling me. Trip charges kept changing, going up.
Four Seasons Park Hotel London
Reviewed on: 29 Jul 2018
Amazing. He is patient and efficient and is pretty much on call or works 24/7. Even on the weekends I can email him or his office and get a response back immediately.
Reviewed on: 02 Aug 2018
After over decade of working with Shane to plan my global and domestic travel, I still adore him as much as the very first time that we spoke. He deeply cares about his clients, and the journey that they are going on to see the world.
Shane is terrific!
Reviewed on: 12 Aug 2018
Shane caters to your every need/desire! He is very accommodating and comes up with trip enhancements that are just wonderful!
Reviewed on: 06 Aug 2018
Great. Advice to fly to Santa Rosa and not SFO worked out extremely well. Calistoga Ranch hotel was great.
Reviewed on: 28 Aug 2018
Working with Shane and Candy was effortless and wonderful.
Honeymoon in Bali
By: Mike D
Reviewed on: 10 Sep 2018
Shane and his team were fantastic to deal with, really responsive, and on the ball with tasks and to do items. Our trip was amazing and the booking recommendations and knowledge of the area and hotels was spot on. Great job!
Shane is terrific!
Reviewed on: 10 Sep 2018
Shane gets to know his clients and finds hotels/tour operators/hotels that just knock your socks off! All of Shane’s suggestions either met our expectations or in many cases exceeded them.
Reviewed on: 12 Sep 2018
Great....Everything went very smoothly and his hotel recommendations were outstanding.
Our trip to Africa
By: Susie Q
Reviewed on: 21 Sep 2018
Shane always puts together the best trips. Our trip to Africa was beyond amazing!
Reviewed on: 30 Sep 2018
Shane is VERY helpful. He and his team are always available and supportive... especially if you are always busy. I appreciate his help.
Reviewed on: 10 Nov 2018
Great. But, Evelyn did all the work.
Reviewed on: 27 Nov 2018
Shane, Shane, Shane. What can I say... People throw around "The Man" every other sentence, but with Shane it's real. He. Is. The. Man. Period.
Shane and staff always the best
Reviewed on: 07 Jan 2019
Working with Shane and Enroute travel is ALWAYS THE BEST.
Reviewed on: 15 Jan 2019
We had a great trip thanks to Shane and his team! They were professional and informative, and they had plenty of itineraries for us to choose from. The local guide spoke perfect English and knew the areas well. Transfers were smooth and had no glitches. The hotels and activities he suggested were a great match for our family! Thank You!
Working with Shane Paquette, you will have access to:
- - Special perks and extra amenities
- - An experienced travel guide whom you can rely on before, during, and after the trip
- - Exclusive luxury resorts and properties
- - Once in a lifetime experiences
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