Melitta Hannon 

Georgetown, ON Canada
An independent affiliate of Vision Travel Solutions - Georgetown, ON
Why work with an advisor? 
 96%
Recommended
151
Reviews
 
Travel Specialties
Interests
  • Beach & Sun
  • Honeymoons
  • Escorted Tours
  • Ocean Cruising
  • River Cruising


Destinations
  • No Destinations
Selling Travel Since
1984
Languages
  • English

My Background

Born in Australia and living in England for 5 years before immigrating to Canada, sparked my love for seeing the world at an early age. When I was 19, I moved back to Australia and lived there for 2.5 years which confirmed my childhood desire to make travel my career choice. I have been in the travel industry since 1984 and of those 32 years, I owned and operated my own business Beeline Travel for 14 years before moving to Vision Travel.

I love to explore new places and experience local food and cultures. My favourite way to see the wonders of the world is to cruise, regardless if it is on a river or an ocean. I thoroughly enjoyed my first river cruise in June of 2013 on Arosa Stella starting in Lyon, taking us to the south of France, and back to Lyon. River cruises are a hot travel option at the moment. My most memorable ocean cruise was from Rome to Nice on Azamara Journey, as it gave a breath-taking view of the Italian and French Riviera’s.

My most recent exotic destination was a fabulous 9-night, 5 island tour of the Tahitian Islands that took place in December 2015. I also enjoy escorting tours, one being an amazing 9-night, ladies-only tour to Peru in April 2015. This year I am excited to be escorting a ladies-only to Northern Italy in September 2017 and a ladies-only to Peru in May 2018, along with a River cruise in the next couple of years for everyone.

I enjoy helping people plan their vacation by using my experiences to turn their travel dreams into the perfect customized vacation. Due to my attention to detail and high standards for customer service, most of my clients are repeat travelers or referrals.

Places I Have Traveled


Reviews and Recommendations for Melitta Hannon

96%

of 151
guests
recommend


Virtuoso Verified Traveler

All reviews are from confirmed guests sharing exclusive insights

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Highly recommend

By: ChrissyT


Reviewed on: 16 Sep 2013

Melitta not only saved us thousands of dollars on our trip to Thailand and China compared to booking it ourselves or using a tour company, but she booked us into some of the nicest hotels we've ever stayed in. Melitta saved us time and hassle, and gave us peace of mind knowing that if anything unexpected happened she would be there to help us out. Melitta even told us if we needed to, we could even call her in the middle of the night. That is service! I highly recommend Melitta Hannon.

highly reccomended

By: M.C. 21


Reviewed on: 15 Sep 2013

Melitta always comes through for us, she is very thorough and professional , Thank you Melitta!

A great trip

By: scottie


Reviewed on: 02 Oct 2013

I recently took my mother and sister to Scotland to see where our Scottish ancestors lived before they emigrated to Canada. Melitta organized a wonderful trip for us, taking care of all the details. Thanks Melitta!

Highly Recommend

By: TravelBug


Reviewed on: 08 Nov 2013

I have been using Melitta as our travel agent for many years now. I wouldn't go to anyone else. She is very attentive to all my needs and takes care of me very well.

By: Bill & Peggy


Reviewed on: 13 Oct 2013

Melitta has helped us with our vacation planning for many years. Often there hasn't been much of 'a pay day' for her as Peggy (my wife) has done much of the planning because of her particular requirements, but Melitta has always been happy to help us and is the consummate professional. Many thanks Melitta for all your help thro' the years.

Very Pleased

By: Izzy


Reviewed on: 19 Oct 2013

We would highly recommend Melitta. We have been booking trips with her for years and will continue to do so. We went on our first cruise - a special one (25th anniversary). Melitta answered all our questions and even did extra research for us. She made special arrangements, got us the best deals, and finally had all the paperwork perfectly organized as she explained what everything was for. She even surprised us with gifts on board to celebrate our anniversary.

Highly Recommend

By: Bert001


Reviewed on: 20 Oct 2013

Having Melitta organizing my golf trip saved me a lot of time.When one person in the group had a family emergency the details were taken care of without any problems.I will definitely use Melitta again for next years trip and any other travel arrangements.Both Melitta and Shelly are very professional.

Highly recommended

By: Ruth


Reviewed on: 20 Nov 2013

Very very please with the work Melitta done on our trip, Had a great trip.

Highly Recommended

By: TJEA


Reviewed on: 21 Nov 2013

Friendly & amiable in her office and on the phone. Knows us by name & our idiosyncrasies. Prompt in response to messages. Thorough research. Excellent follow-up. Good interaction with other Agents. Feel a loyalty towards she and her staff who once had their own business.

Would recommend Melitta to everyone and we have

By: Philly


Reviewed on: 23 Nov 2013

Excellent travel agent. Very experienced, knowledgeable professional and friendly. Melitta always fulfills . Through your thoughts Melita's way and she will find what you are longing for. Prompt, efficient and friendly. Truly a home town feeling. Thank you.

Highly Recommended

By: Nathalie


Reviewed on: 21 Nov 2013

After trying, with great frustration, to book our European holiday online myself, I turned to Melitta for help. I thought booking myself would save money. Boy was I wrong. She helped plan out every detail of our trip and saved us lots of money. Since then I only use Melitta for our trips. I even had her book a ski resort in Vermont rather than dealing with an online reservation system. Melitta has the best of both online knowledge and small town customer service.

Highly recommend

By: M&M


Reviewed on: 20 Nov 2013

Meliita is outstanding at her job. She listens to our vacation needs and always finds us the best flights and hotel packages at the best price and itinerary for our family

By: Not provided


Reviewed on: 01 Dec 2013

she is great and make us feel that we can get all the thing we need and at the right price and time

By: Not provided


Reviewed on: 21 Nov 2013

melitta hannon has arranged many trips for me in the past, hawaii, germany, cuba and holland, i highly recommend her, i am a stisfied traveller and will request her assistance in the future. thank you kgh

Melitta is the best

By: Sarah


Reviewed on: 25 Nov 2013

Melitta has booked two trips for me - one three-week trip to France with a very detailed itinerary (trains, buses, guided tours, museums etc.) and a last-minute beach resort holiday. She is kind, professional and pays attention to detail. My trips have been fantastic and I would happily recommend Melitta to anyone going on a trip.

By: viv


Reviewed on: 13 Dec 2013

We booked our trip to Varadaro Cuba stayed at the Rui Varadaro. very clean and friendly place. Surprisingly, the food was good at this resort. The beach is very clean and there is security on the beach making sure there is no locals going on the beach where the resorts are. The entertainment is very good, it goes on all day long on the beach and by the pool.

By: Not provided


Reviewed on: 25 Jan 2014

HER ADVICE HAS ALWAYS BEEN EXCELLENT, HELPFUL AND RESPONSIVE TO OUR REQUESTS.

Awesome service

By: Jelly belly


Reviewed on: 29 Jan 2014

On time on budget excellent sevice loved my baggage tags and thank you note when I returned home.

wrong agent name

By: Sandy


Reviewed on: 01 Feb 2014

sorry but it was Cathy Wassermann that we did buisiness with.

Riu Palace Macao

By: Rick & Deb


Reviewed on: 11 Feb 2014

We just spent a week at the Riu Palace Macao and the only negative thing about the trip is that it was not long enough!  The hotel is just the right size to give you all the amenities you would ever need but still give you that intimate feeling.  The hotel staff were absolutely amazing - worked hard, friendly, helpful, fun and engaging!  This was our first time at this resort and we will be back!  The hotel had a great group of people staying there as well - I think the Europeans and British folk had discovered this gem years ago and we Canadians have just been let in on the secret!  It's quiet but not too quiet, extremely clean, food was great - always fresh and abundant in variety.   The white sand beach was spectacular!  And the weather - incredible!!

highly recommend

By: Not provided


Reviewed on: 17 Feb 2014

Melitta was great to deal with all the paper work was orderly and easy toread.

Highly recommended

By: Ruth


Reviewed on: 17 Feb 2014

Melitta has a great understanding of destinations and trip options.  Her outgoing personality makes it easy to communicate with what we're looking for.  She always gives us amazing travel options, and find deals we otherwise wouldn't have known about.  Overall a fantastic experience, and have been back numerous times. Look forward to booking our next vacation with her.  Thank you Melitta.

Highly Recommended

By: Not provided


Reviewed on: 28 Feb 2014

As always everything was great Air, Transfers and Resort - Thanks, Melitta you take the worry out of vacationing!

Highly recommended

By: Z3645952


Reviewed on: 05 Mar 2014

melitta was great. I gave her my required info such as passport number address and everything else and she took care of the rest. She's a fast worker too! 

Yes

By: Hockey


Reviewed on: 18 Mar 2014

By: chris


Reviewed on: 18 Mar 2014

Great tour , excellent guides , terrific accomodation and meals.

Highly recommended

By: Telvera


Reviewed on: 25 Mar 2014

We have travelled with Melitta since the latter years of her own business, B-line Travel. We feel comfort and confidence in her communication skills, call outs on our behalf, when we are with her. Follow-ups are excellent.

By: BILL AND JEAN LAWRENCE


Reviewed on: 26 Mar 2014

HIGHLY RECOMMENDED

By: Not provided


Reviewed on: 21 Mar 2014

Please write at least 15 characters

Very highly recommended. Knowledgeable and reliable

By: Philly


Reviewed on: 27 Mar 2014

Please write at least 15 characters

Highly Recommend

By: Val


Reviewed on: 22 Apr 2014

We just returned from a family trip (8 people) to Punta Cana.  Melitta was great.  She answered all of our questions, explained the travel insurance we purchased and took care of the booking with our several requests.  Melitta stayed late to ensure that the booking was completed correctly and kept in touch with us between booking and the travel date.We had a great trip and are we already planning the next one!Thanks Melitta!

By: Not provided


Reviewed on: 16 May 2014

Enjoyed the trip but was a little disappointed to find out that the cruise continued to the Baltic and we were not given this information.  If we had been given it we would have gone.  My husband had always wanted to visit the Hermitage in Russia.  Did not like the Royal Princess but his had nothing to do with Melitta, there was quite a few of us that did not like it.  Our cabin was extremely noisy we were underneath the buffet, and all night long there were cooking or something up there.  We absolutely loved Copenhagen, what a wonderful city, the people were amazing.  We went to dinner the bill was $1000.00 for two that was a little high we though lol.  But it was Ed birthday so what the hell.  Did not like France, loved Holland and loved being back in England.  Thanks again ladies for a wonderful trip

By: NO NICKNAME


Reviewed on: 11 May 2014

Highly recommend Melitta. She has given us great service over many years.

Excellent Service!!

By: S and G


Reviewed on: 11 Jul 2014

Melitta listened to what we were interested in, took the time to research several options and continued to look up weekly deals that pertained to our interests.  She was available and happy to answer any questions we had and even answered an email about documentation as we were headed to the airport.  I took along her number on the trip in case we needed it, as I knew she would support us if we needed to make any changes or book an unexpected trip home.  Will definitely ask for Melitta to book our next vacation!!!!!  Thank you!

Highly recommended

By: fbis


Reviewed on: 15 Jul 2014

We really liked our trip. Even if some aspects didn't seem too exciting at the beginning (ex. going to Edmonton) we end up having a great time everywhere. We had done a similar trip in 1986 but we quickly realized we had forgotten pretty much everything especially how beautiful were the Rockies. Everything was very smooth. We had no hiccup at all and this started from the beginning when we contacted Melitta, during booking and during the trip.Thanks again for another wonderful travel experience.

Awesome service!

By: AshMeg


Reviewed on: 03 Aug 2014

Melitta provided us with very professional service on our most recent vacation to Mexico. She communicated with us in a very timely manner, and informed us when our tickets and travel itinerary was ready to be picked up. She is very friendly and personable, and we have already planned our upcoming wedding vacation as well as honeymoon through her. Thanks Melitta for all of your hard work.

Melitta is the BEST !!!

By: Chris15


Reviewed on: 10 Sep 2014

Have used Melitta for years. She takes care of everything. Never have any worries when we travel.
Not Recommended

former client

By: upset traveller


Reviewed on: 18 Nov 2014

Marie Louth has been my travel agent for more than 20 years so I am very disappointed Marie is no longer at Vision. Will locate Marie and will take my business there.

Excellent service

By: billjean


Reviewed on: 18 Nov 2014

As always our trip went smoothly and was well planned.

London and Paris

By: Maggie


Reviewed on: 18 Nov 2014

Melitta finalized our trip with Monograms to London and Paris. All went beautifully. I would use Vision Travel again.

Very helpful arranging a very special trip!!

By: Sam


Reviewed on: 19 Nov 2014

I was planning my honeymoon so I wanted to make sure everything went according to plan. Melitta looked into many options for us and provided some very helpful recommendations. When there were options I would ask her what she would do and her advice was spot on. She also went above and beyond to make sure I wouldn't have any problems with my passport since there were some issues with the country and times required for a valid passport. She recommended a restaurant at our resort and I'm glad she did because we made sure to get reservations there and it was our favourite. When she sent our tickets she included some pretty heart confetti in the documents. A small gesture but that small consideration was so thoughtful and put a smile on our faces. I will definitely recommend Melitta to my friends and family and will utilize her service and expertise when booking future travels. Thanks to Melitta for going above and beyond and adding her personal touches which were so kind.

Great service

By: Morag


Reviewed on: 27 Dec 2014

The trip met all of my expectations and will certainly use the services of Melitta in the future. No details were left undone.

Princess Cruise was wonderful

By: Cheryl


Reviewed on: 30 Dec 2014

Melitta went out of her way to help my children & I take our first vacation. We were nervous and had no previous travel knowledge. She help set up every single step of our trip and made it so exciting for us. Everything went smooth, we had an awesome time, made some wonderful memories, and will be calling Melitta for our next adventure.

Friendliest service we've ever encountered at a all inclusive

By: Tripsters


Reviewed on: 08 Feb 2015

My first impression was the beautiful view from the lobby. On closer inspection the place was starting to show some wear and tear.. That did not, in any way, make a difference in the great time we had. Good food, lots to do but the staff made this Place Exceptional! Special Thanks to Julio, Laura and Kevin. Going on to trip advisor to give a review there too.

Well planned trip

By: Jackie


Reviewed on: 03 Mar 2015

Trip excellent. Weather not so good.

Awesome!

By: DBK


Reviewed on: 13 Mar 2015

Great trip and Melitta gave us a lot of options and made our trip happen!

great service

By: monica 61


Reviewed on: 25 Mar 2015

Melitta did a great job as usual booking our trip, we went to Vegas for a wedding, we stayed at the Flamingo hotel (its seen better days) But it was close to the wedding at Ceasers and walking distance to everything else, we saw shows and enjoyed all the festivity's wedding related. Melitta will definitely be booking my next trip, we had a great time, Thanks Melitta!

EXCELLE NT

By: bill and jean


Reviewed on: 03 Apr 2015

AS ALWAYS, EXCELLENT

Trip by Lori J

By: Linda


Reviewed on: 06 Apr 2015

The Memories Splash resort was beautiful. The pools, waterpark and restaurants were great. The resort is not on the beach, thus our deluxe room with ocean view was not possible. The room itself was very dirty and needed to be 'cleaned' again. It is also in need of bathroom / tile repair/cleaning. The nagging from the concierge to go to the Royalton for VIP meal and listen to a sales pitch for future trips etc. was annoying. Punta Cana is still a great place to travel with the kids.

Always awesome

By: Nanaj


Reviewed on: 15 Apr 2015

Great service as always. I love the personal service I receive and knowing that I have a contact if I have any problems. The thank you note I receive when I get home always puts a smile on my face. It is a lovely touch.

Excellent friendly service

By: Jo


Reviewed on: 01 May 2015

Mellitta has always provided us with fast efficient service,from regular flights to more complicated trips to Europe. We know we can always rely on her for all our travel plans.

Awesome trip - highly recomment Melitta!

By: Silvia


Reviewed on: 04 May 2015

Mom and I went to Peru and had a fantastic time. Superior accommodations, excellent food and top notch tour guides. A super fun trip with terrific peoples. Very well organized.

Great service from Melitta once again

By: Len


Reviewed on: 19 Jun 2015

I recently went to the Netherlands and booked the car rental through Vision Travel. Two days before we were to leave I decided I should book a larger car. Melitta was able to make the change at with such short notice. Having said that the upgrade went to Hertz and the car they ended up giving us was an intermediate size and not a standard size (not Melitta's fault). I let Melitta know and she has started the process to get a refund. I was not impressed with Hertz.

expert friendly service

By: Jollio


Reviewed on: 09 Jul 2015

We had a great trip. Our host and Guide, Martin Lettice is a real pro- an excellent driver and guide who genuinely wanted us to have an "Irish experience." We liked all of the sights listed on the brochure and most of the hotels were great with enthusiastic staff. All in all the Irish portion of our trip (8 days) was quite educational, with good weather and beautiful scenery thrown in. Thanks for setting us up on this Royal Irish tour through the northlands and the midland. Sincerely, Jollio

Mongolia is an amazing country, but ...

By: Yenot


Reviewed on: 07 Aug 2015

It was a great trip, Nomadic Mongolia w G Adventures. The country is amazing, completely different from any other places in the world we have visited in the past. The trip would have been superb if the guide provided by G Adventures acted professionally, provided information and cared for the group. Since it did not happen, we can recommend Mongolia as truly special and worth-visiting destination, but we can't recommend G Adventures as responsible and reliable service provider.

Professional and Friendly

By: Jim


Reviewed on: 13 Sep 2015

Melitta has been our travel advisor for many years now. Always friendly, helpful and appears never to be annoyed if you change things up a bit after she has completed your request. It's always nice to go and receive your travel package and know in advance that things will be in order. You just take the paperwork from the top and work your way down until your last flight or hotel booking......no messing around looking for things. We have recommended her to our friends and I know they have been very satisfied with her services.

First Class Service

By: Jimbo


Reviewed on: 13 Sep 2015

My wife and I recently completed a wonderful 14 day Celebrity Cruise in the Mediterranean along with another couple. The cruise was a great experience especially the food and service. We booked this trip about a year and a half ahead of time through Melitta Hannon at Vision Travel in Georgetown. Melitta and her team were really great in taking care of all of the flight and cruise arrangements, keeping us informed of all of the travel details and changes and making sure we received all of the cruise promotions we were entitled to. Throughout this whole process Melitta provided us with expert advice, attention to detail and up to date communication materials. We were very pleased with the service provided by Melitta and her team and would not hesitate to use her services at Vision again.

Excellent professional service

By: JO


Reviewed on: 04 Oct 2015

Melitta has always given us excellent service . Good information about destinations . Our package for our trip always has everything in order and she always goes over it with us.

Great Vegas weekend

By: MB


Reviewed on: 25 Oct 2015

Our Vegas long weekend was great right from the moment we boarded the sunwing plane The Venetian Hotel rooms were spectacular-luxury suites with sitting area -large bathrooms , clean and very comfortable bed Thanks to Melitta for her professional service

Excellent travel agent.

By: Billie.


Reviewed on: 10 Nov 2015

As always, everything went as planned except the weather. She is a first class travel agent!

cusco

By: wow


Reviewed on: 27 Nov 2015

I would recommend Ms. Hannon to anyone planning a trip. Everything connected well! Thanks

Excellent Service

By: Jo


Reviewed on: 29 Dec 2015

Melitta suggested a cruise on the Danube to the Christmas Markets. Everything was looked after from the booking ,flights, transfers special trips at no cost to us because Melitta is a Virtuoso member. It was perfect thanks to Melitta.

Fabulous Holiday !

By: SAC


Reviewed on: 30 Dec 2015

Had a wonderful time. Andrea helped us pick out a super location. Mangrove forests, rain forests and cenotes right on the property. The people there were very friendly and helpful. Andrea also helped us through all the extra work for my medical condition.

Personable and Professional

By: MJ


Reviewed on: 06 Jan 2016

Always polite and helpful when planning our trips

EXPERT FRIENDLY SERVICE

By: GARY


Reviewed on: 28 Jan 2016

HEY MELITTA WE STAYED AT THE CATALONIA ROYAL BAVARRO WHICH WAS THE COUPLES SIDE . IT WAS CONNECTED TO THE CATALONIA BAVARRO. tHE RESORT WAS REALLY GOOD. THERE WERE 2 POOLS PLUS THE BEACHFRONT SO EVEN THOUGH IT WAS FULL THERE WERE NO PROBLEMS GETTING A PLACE AT THE POOLS OR THE BEACH. THERE WERE 9 RESTAURANTS PLUS THE BUFFET AND RESERVATIONS WERE NOT NEEDED AT THE RESTAURANTS. WE REALLY ENJOYED THE RESORT AND WOULD RECOMMEND IT. MAYBE THE ONE DRAWBACK IS THE BEACH HAS A LOT OF OCEAN DEBRIS BECAUSE OF THE WAVES. IT CAN BE CALM OR WAVEY DEPENDING ON THE DAY. GARY

Expert service.

By: William


Reviewed on: 02 Feb 2016

Excellent service as always!

Top notch service!

By: Moose


Reviewed on: 10 Feb 2016

Everything was great except we didn't realize a junior suite was one bed. This should be made clear. When I think of "suite" I think it would be two beds. However, the Hotel was great and upgraded us to two beds for no additional charge.

Sandals Negril

By: nancyk


Reviewed on: 11 Feb 2016

Spent a week at Sandals Negril and overall loved it! Pros: all restaurants except for the Japanese were all open to the outside and right on the ocean. Great views, no air-conditioning and the food overall was great!We loved that the resort was right on the beach...maybe 20 meters from the edge of the water to our room so everyone had great views. Many free sports with no wait, we sailed (Hobby Cat), paddle boarded, water skied and all was close to us. Cons: the "7 Mile Beach" that they claim is really not 7 miles...you have to walk through forest areas (a little creepy) in some parts of the 7 miles to get you back to the actual beach. I was looking for extra long walks on the beach and this was not possible. Also, it was hard to find chairs in the morning. If you were not up by 7 am you didn't get a chair (with coverage). It seems that many people use the butler service and they are out really early. We also found that people were picking their chairs the night before.

Melitta Hannon

By: Susan


Reviewed on: 15 Nov 2017

Well organized. Answered all my questions quickly.

good job

By: buck


Reviewed on: 08 Nov 2017

Very helpful always trying to help

excellent service

By: paul 37


Reviewed on: 25 Feb 2016

ncl gataway cruise was the best I ever had. Everyone on board gave 100%. The resturant selection was perfect. Entertainment was very good and the various staff on board were always there to help. Our housekeeping lady for room 9244 (Emilee) was always chequeinginto see if we needed anything. The whole experience on board was well worth it and would recommended this cruise to anyone. From the on board check in which was fast to the unnoticed details in the buffet. Do people really notice how well run the big picture is on this ship. From the server straightening up the chairs in the buffet or picking up the waste on the floor. I got lost in trying to figure out what fork to use because each plate came with it,s on knives and forks. I could have not asked for a better holiday .Paul

Great Service

By: Val


Reviewed on: 17 Feb 2016

This is the second trip we booked with Melitta and her customer service is great. Melitta and Shelley are a great team, if Melitta wasn't available Shelley jumped in. They were able to get us a better deal that we could find on the internet and when we had trouble with WestJet's online check in, Melitta solved the problem quickly and we were able to check in with no problems. We will definitely use Melitta again!

Excellent Travel Advise!

By: LDEXTER


Reviewed on: 14 Feb 2016

Had never been on a cruise before and was not sure what to expect. I was extremely impressed! Melitta was right - cruising is fun! The ship had so much to offer and was clean and spacious. Our stateroom was great - glad we went with the balcony as suggested by Melitta. We had adjoining rooms with our friends as promised and were able to easily make plans to meet them for a meal or an activity. The food was plentiful and great quality and the service was fabulous. All the staff on the ship were friendly. Our stateroom was kept neat and tidy by our room stewards. We were glad we had purchased the off-shore excursions before leaving for the cruise (via Celebrity's website) as we got them for a better rate. Again, that was a suggestion from Melitta. The package deal with Celebrity out of Hamilton airport was smooth and well organized by Celebrity. Melitta helped us pick a great cruise for our vacation due to her knowledge and experience. Thanks Melitta!

Norwegian Cruise

By: Mandy61


Reviewed on: 19 Feb 2016

Cruise to celebrate my Mother's 75th birthday. Got off to a rocky start as ship has to be sanitized due to outbreak previous week so the check in was slow. Some communication with customers standing outside in cold for several hours would have relieved some tension. Rest of cruise was fabulous. Great cabin and cabin steward. Food was delicious. Shows were very entertaining. All ship staff were lovely. My Mother's birthday was not recognized at our special dinner but I didn't make a big deal about it and I am sure it was just an oversight.

Expert friendly service sums it up very well

By: Vrilya


Reviewed on: 26 Feb 2016

My new travel agent!...............................

Awesome!

By: Marian


Reviewed on: 29 Feb 2016

The hotel was very clean, very friendly staff! Always their when needed! The 3rd night in my hairdryer broke, went to front desk, and had a new one in my room with in an hour! Maids always had rooms so clean and always fresh towels! We just loved it here, food was alway great! So that's what my husband told me! Lol Will hope to go back next year! I got sick with a stomach flue the night before we left, so didn't,t enjoy my holiday, because of that! I was so sick from that for over 10 days, even after we returned! If I would have know I was going to be sick that long, I would have canceled, and rescheduled! But even on the plane, they packed ice on me, and really tried to make me feel better!

Perfect

By: Bert


Reviewed on: 07 Mar 2016

Melitta do a perfect job

Excellence Riviera Cancun

By: SAP


Reviewed on: 10 Mar 2016

The resort was lovely, rooms are beautiful. Lots of restaurants to choose from - however, there are long waits for table many evenings as they don't take reservations. The beach is perfect - white, soft sand and great for walking. The resort does not have enough seating for guests at the pool or on the beach.

Great

By: Els


Reviewed on: 16 Mar 2016

Just Great all around. Great Service, good Food, FRIENDLY staff Thank you for asking.

Great Service

By: JO


Reviewed on: 18 Mar 2016

Our trip was great. Went to a resort suggested by Melitta which was excellent much superior than some of the resorts we had looked at on line. Flight and transfers all looked after by Melitta, everything went very well.

Fantastic Trip

By: Blair 99


Reviewed on: 17 Mar 2016

Trip was great, Thanks

Quiet nice resort

By: Erika k


Reviewed on: 24 Mar 2016

Thank you for prebooking our seats on the way to st. Lucia. Our room was upgraded from a standard to a garden view which we appreciated. However we asked for a second floor room but got a ground floor room and were told they didn't have any second floor rooms. We end up liking the room so we didn't make an issue to move later. The st. Lucian Rex resort is a quiet resort steps from the beach. The main restaurant overlooks the Caribbean Sea. Most of the staff are friendly and efficient. The rooms are dated but clean. It is a small resort with many repeat travellers. The beach is beautiful and the location is great. The food was tasty and there was variety. We had a few issues (toilet tank took an hour to fill up so couldn't flush it, shower head was clogged). After asking reception a couple of times they fixed the problems. Overall a wonderful resort.
Not Recommended

Natalie's Wedding

By: RachaelFitzsimons


Reviewed on: 20 May 2016

The trip was for the most part ok. The resort was extremely unorganized and the groom and grooms-men got jumped two nights before the wedding and the resort/security staff did nothing to help or fix the issue. We had a whole week of being on edge and feeling unsafe, which ruined a lot. Lots of the women were bit by bugs. Also I realize its a foreign country, however, if you work at a resort I believe the employees should be a little more bilingual. I asked for directions to my lobby showed my bracelet and was taken to two other lobby's before being brought to the one I had requested in the beginning on foot and in the pouring rain/thunderstorm. I will never recommend this resort to anyone nor return. I have been to Puerto Plata's Bahia Principe and although the beach was not as nice it was still 110% a better resort. Thank you
Not Recommended

too big

By: bug bites


Reviewed on: 20 May 2016

for me, the resort was too big. the beach itself was nice but the bottom was mostly full of seaweed. The omelet chief in the morning was outstanding and for me breakfast was the best meal. The steak house was good as well. I found myself waiting in the dining rooms alot for coffee and/or wine service. My sons shoes where taken from our porch which is not a big big deal but we did have to find something to replace them. And since I have returned home my legs are covered in bug bites, traveled a fair bit and never had this issue. I enjoyed being away with my sons but would not return.

Excellent trip planning

By: MD


Reviewed on: 15 Jul 2016

I appreciate all the service/advice provided by Vision Travel. Melitta was responsive to my requests in a timely fashion and offered suggestions as well. Thanks for a great vacation.

Melitta is great

By: Me


Reviewed on: 14 Aug 2016

Melitta is kind informative and efficient. On the other hand your intrusion is annoying.

Great trip to St Lucia

By: Happy Traveller


Reviewed on: 03 Mar 2018

Melitta is a great travel advisor ... very thorough on ensuring we optimize our vacations

Malitta and assistant Shelly

By: Happy gal


Reviewed on: 10 Mar 2018

Always professional and helpful

Excellent guide line. thanks

By: Lison


Reviewed on: 30 Aug 2016

We, me and my daughter went to Sydney. We stay at Glenferrie Lodge in the north side of Sydney (3 or 4 stars) perfect for our budget. We could walk easily to the big bridge and go to the Rock, the oldest place of Sydney and to the circular Quay, great location. Transportation, bus, ferry are great. Expensive place but we have a full breakfast included with the lodge. We live in a safe place. All the Harbors are great. We took the ferry to Manly and Watson Bay. The transportation to the airport was 45.00$ and no tip. they don't expect to have tip. We took the plane for Brisbane. I stay with my sister whom was doing some researches there. We were with her for 10 days. ( we were lucky). It's expensive like us in Canada. We learn how to get around the city. Don't drink and eat in the bus or train. They kept the place clean. The transportation are greats, we went to surfer paradise and Stradbrook island. The weather was perfect for traveling. I will recommend those places.

knowledgeable, friendly & quick!

By: judy


Reviewed on: 05 Sep 2016

Have been utilizing melitta's expert service for over 20 years & have never been disappointed. Our last trip of a river cruise was the best holiday we've ever experienced. Thanks for all your help, see you again soon!!

Terrific Time in Newfoundland

By: Amanda24


Reviewed on: 26 Sep 2016

Our 8 day tour with McCarthy's party was very enjoyable. Although our tour guide was very pleasant, I don't think he was experienced doing the multi-day tours and wasn't as informative as we would have liked There were a few small glitches but nothing that couldn't be overlooked and were minor considering the overall experience was amazing. Such a beautiful province and such wonderful friendly people.

another wonderful trip

By: 2642


Reviewed on: 15 Oct 2016

Thanks to Melitta and her team we enjoyed another great vacation.

Friendly Service - Highly Experienced

By: Eli and Jazz


Reviewed on: 08 Nov 2016

My wife and I took a trip around the world from Halifax to Lebanon, next stop Vietnam, followed by French Polynesia, and back to Halifax. The flights from destination to destination were great overall, perfectly booked given what we spent. It was a lot of flights but we didn't miss one even with delays. Our only unlpleasant experience was being told by some of the smaller airlines (Air Vietnam and Air Tahiti) that we couldn't check our bags to our final destination. Then later by representatives of the same airline saying that it was possible. We had to collect our bagage and declair customs countless times. I'm not sure if this is something that could of been clarified to each airline beforehand and perhaps even specified on the ticket to clear up any confusion between all parties. All in all, we had the time of our lives - a perfect honeymoon! Thank you Melitta!

Everything was great

By: monty


Reviewed on: 28 Oct 2016

Our trip in the Mediterranean was great and Melitta did an excellent job of planning and keeping us informed about every detail.

Hard Rock Punta Cana

By: Laura


Reviewed on: 11 Nov 2016

This trip was the best one I've had to Punta Cana. It was well organized and a beautiful resort. I would highly recommend this to anyone planning on travelling to the Dominican. Melitta was great to work with, any question we had she got back to us in a timely manner.

Excellent and friendly service

By: Eddie


Reviewed on: 12 Nov 2016

We have often called Melitta to help us with our travel arrangements. From first to current she has expedited our requirements in a helpful and friendly manner, always ensuring that our goals are achieved.

EXCELLENT ATTENTION AND SERVICE

By: COOKIE MACHINE


Reviewed on: 05 Dec 2016

AS ALWAYS MELITTA GAVE US WONDERFUL SERVICE AND ADVICE!

Friendly service

By: Flash


Reviewed on: 07 Dec 2016

Had a wonderful vacation. Resort was great but a bit too large for our liking. We lucked out with location as we were close to pool and beach (end of the line) never any problem getting on shuttle to go to main lobby. Food and presentation was also good.

Friendly service

By: Sam


Reviewed on: 04 Jan 2017

Very good service. Especially the Concierge service was awesome! Everyone was always ready to help you. Water park was a great hit with the kids as was the putting course. Lots of good food and drink!

Pleasant service

By: Family of 3


Reviewed on: 14 Jan 2017

Vacation was a great experience with little to gripe about. Recommendation of Melitta did fit our expectations.

As requested

By: Anne


Reviewed on: 25 Jan 2017

Really great to work with Melitta ... She took care of everything we needed

Nothing replaces experience and honesty

By: calmon


Reviewed on: 28 Jan 2017

Melitta was exceptional to work with. She really knows her stuff. She asks all the right questions about what you are personally looking for in a vacation and will steer you in the right direction. She has been in the travel business for decades. She is honest, experienced and happy to share her knowledge and she really aims to please.

Ms Efficiency

By: monty


Reviewed on: 02 Feb 2017

I have worked with Melitta for many years and she is very thorough and looks after every detail for me. If she is unable to help , an assistant will continue. I would recommend her for any travel.

Wonderful travel agent

By: Bill and Jean Lawrence


Reviewed on: 09 Feb 2017

As always Melitta organized our trip smoothly

Worked With Andrea

By: Viva Mexico


Reviewed on: 21 Feb 2017

Andrea Lesiak was my advisor. She was just great. There were extra medical issues to work out which took a lot of time but she was her usual happy, wonderful self, the whole time. Can't recommend her enough. :)

Melia Cayo Coco

By: Eric Doubt


Reviewed on: 22 Feb 2017

Gret help and service from Melitta. Best resort ever.

My Favourite Travel Advisor!

By: Carolyn


Reviewed on: 24 Feb 2017

Working with Melitta was very enjoyable as always. I know I can count on her to attend to all the little details!

Advisor with "Vision"

By: CJ


Reviewed on: 07 Mar 2017

Customized service:She excels at matching you with the type of vacation that suits your needs & price. Presents a good variety of options to choose from. Thinks outside the box. Responds to inquiries in a timely manner. Always pleasant and client focused even on the busiest of days.
Not Recommended

challenges

By: Maxx


Reviewed on: 09 Mar 2017

My main challenge was that she did not respond to directions or questions in a timely manner. This became very frustrating when recommended accommodations were not available when the final booking was originated.

The Best!

By: Judy


Reviewed on: 10 Mar 2017

I've been working with Melitta now for 25 years!! I appreciate her knowledge & quick service. She's supportive & works hard to achieve what we're looking for. She's easy going & has a great sense of humour. I consider her a great travel agent & friend after all these years.

Great experience

By: Claudia


Reviewed on: 28 Mar 2017

It was a pleasure working with Melitta, she gave us great suggestions. Melitta always responded very promptly to our inquiries and helped us make the best choice . We enjoyed our vacation a lot, it was one of the best vacations we have ever been on.

Cuba 2017

By: Barb & Shane


Reviewed on: 10 Apr 2017

Melitta, once again suggested a great resort...she is extremely helpful and thorough. We had a great time at Playa Pesquero!

Melitta

By: Blair


Reviewed on: 13 Mar 2018

She always gives great us great suggestions. We have been pleased with every resort she’s suggested.

Great job!

By: Stevec


Reviewed on: 22 Apr 2017

Melitta was very patient in helping us find the right place to go for our family vacation. She had plenty of suggestions and was very diligent in emailing us the information. She was very knowledgeable and always gave us her opinion when we asked for it. We will definitely book with her again!

Punta Cana

By: Diana


Reviewed on: 09 May 2017

Melitta was awesome to work with. She provided several options for our requested location, then found us a better offer at a location we actually preferred. She was responsive and provided valuable feedback. We were thrilled with the resort!

varadero

By: Stan


Reviewed on: 06 May 2017

she exceeded my expectations.

*****

By: Steph


Reviewed on: 12 May 2017

Melitta was quick in her response, well informed, positive and provided the most wonderful vacation.

Sandals Barbados

By: Eddie


Reviewed on: 06 Jun 2017

As always a pleasure; we were able to get the vacation we wanted with Melitta's help. Everything worked out exactly as requested.

Booking air flight to Calgary

By: Linn


Reviewed on: 30 May 2017

Melitta was great. She responded promptly, presented us with good choices, sent us our e- tickets as requested and answered questions.

Melitta

By: Itsmejacki@hotmail.com


Reviewed on: 19 Jun 2017

Melitta always takes great care of us. When the airline changed the plane they planned on using, Melitta made sure we still had good seats together, and advised us.

Alaska land and sea

By: Lucia


Reviewed on: 29 Jun 2017

We use Melitta for all our travel. She is the best. Every little detail she takes care of. We never have any worries while on our trips.

alaska cruise

By: C and C


Reviewed on: 17 Jul 2017

Easy, very accommodating, kept us informed

Korea and Japan

By: Tracy


Reviewed on: 24 Aug 2017

Melitta was very helpful and resourceful in giving a number of different options to choose from with different prices. She also was available when I needed to call her to clarify my thoughts and to also have my questions answered.

Romance & Relics cruise

By: dot


Reviewed on: 25 Aug 2017

excellent! Our cabin was perfect . Food was delicious and all our tours worked out very well. Ready for our next cruise

Great experience.

By: R. Westerhof


Reviewed on: 02 Sep 2017

Melitta was great to work with. She helped me plan a enjoyable trip with multiple stays and connections in Europe. I will definitely use her services in the future.

Very pleasant

By: Jozef


Reviewed on: 14 Sep 2017

Fantastic experience, very knowledgeable and professional. She made sure that our trip will be one to remember. No point to shop around, next trip will be booked trough her again. Two thumbs up Mrs. Melitta!

Anniversary Trip

By: Oreo


Reviewed on: 03 Oct 2017

Great! She was very helpful, and gave us lots of options for our trip.

Honeymoon!

By: Samanthaa


Reviewed on: 02 Oct 2017

Melitta is amazing ! She helped me plan a surprise honeymoon for my husband and it was perfect! Very knowledgeable, quick to answer any questions or concerns I had, and dealt with my last minute decisions and change of plans amazingly ! I will definitely be using Melitta again soon!

Europe Trip

By: first time user


Reviewed on: 27 Sep 2017

Simple, easy to understand and very knowledgeable

Food and Wine Tour

By: Aubreys friend


Reviewed on: 10 Oct 2017

Great - very open minded and offers great ideas and opinions. Knowledgeable on sites and travel ideas.

Trip to Frankenmuth and Mackinac Island

By: Lady Di


Reviewed on: 25 Oct 2017

Very good. I've worked with her before. Everything went smoothly. No hitches.

Extemely happy

By: Bunny


Reviewed on: 08 Nov 2017

I dealt with Shelley and she was excellent. Great customer service. Very helpful, informative and available.

China 2017

By: Ang


Reviewed on: 14 Nov 2017

Great trip and well organized adventure!

Andrea Lesiak

By: Disney


Reviewed on: 13 Nov 2017

Andrea is wonderful to work with. There is a lot of extra work to help a person who is disabled travel and she did it all with humour and expertise.

Always great

By: TO


Reviewed on: 25 Nov 2017

We have used Melitta for many trips. She is great with offering options and making sure that our trip goes smoothly.

Another great vacation

By: GN


Reviewed on: 02 Dec 2017

We have consulted and booked many vacations over the years with Melitta. Every time she has asked questions and met our needs. Thank you Melitta

Melitta delivered!

By: GnomeAwayFromHome


Reviewed on: 26 Nov 2017

No, really, she delivered our tickets right to our door. She also always delivers great service, better prices than I'm able to find on my own, years of experience, and the security that if we have any problems, whether it's before we go or while we're away, she'll be there to help us. Two thumbs up, a high five, and an exploding fist bump for Melitta.

Awesome!

By: Dogs are life


Reviewed on: 15 Dec 2017

Melitta is always their to answer any questions, and very good at recommending on finding the perfect place for our travels! Very pleasant to deal with! Look forward in seeing Melitta soon again😉

Antigua Trip People Only Dream Of

By: KVee


Reviewed on: 22 Jan 2018

Melitta was an amazing help to our search for the perfect vacation. She listened and took all of our requests into consideration, and instead of just sending us their first thing she found, she sent us something even better than we imagined. We would recommend Melitta to anyone and everyone. She is kind, sweet and very helpful. Melitta answered all of our questions within a day and if she did not have an answer she would let us know that she was looking into it. Best service by far.

My trip South

By: Eldest


Reviewed on: 05 Feb 2018

She was very polite and knowledgeable. Answered all the questions I had. The trip went very well, no problems. Will be using Melitta for my/our next trip. Always returned my calls.

Excellent Advise and support

By: DebK


Reviewed on: 31 Jan 2018

Melitta knows what we like, is knowledgeable about the products out there and looks after the interests of the customer!

ERic and Cathy

By: Eric


Reviewed on: 22 Feb 2018

Melitta helped us at every stage and especially with our parents arrangements. The trip was perfect and the best all inclusive we've experienced.

Our advisor Janet Brereton, not Melitta

By: Titania


Reviewed on: 23 Feb 2018

We worked with Janet Brereton, not Melitta. She was fIne, although she was ill part of the time we needed quick advice. Why do we keep getting surveys about Melitta, when she has not been our advisor for the last two trips?

Big Island of Hawaii

By: Hawaii


Reviewed on: 05 Mar 2018

Working with Melitta is great. She is very professional and efficient. We have great service all 4 times that have booked our vacation with her. We will use her services again.

Hideaway at Royalton St. Lucia

By: Tim O’Connor


Reviewed on: 04 Mar 2018

As usual Melitta did a great job with our vacation. No hesitation recommending her for planning a vacation.

March break vacation

By: Stans


Reviewed on: 25 Mar 2018

Great, she listened to our request details, then recommended the flights and services appropriately. We had a great trip with no mishaps. Thanks Melitta

Ocean Cruise

By: Sally S.


Reviewed on: 15 Apr 2018

Melitta is very knowledgeable. She always tries hard to answer any questions. She is a very busy person and not always easy to reach. She is very kind and we feel very comfortable working with her.

Working with Melitta Hannon, you will have access to:

  • - Special perks and extra amenities
  • - An experienced travel guide whom you can rely on before, during, and after the trip
  • - Exclusive luxury resorts and properties
  • - Once in a lifetime experiences

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