Nancy Herrmann 

Santa Barbara, CA United States
Why work with an advisor? 
 88%
Recommended
18
Reviews
 
Travel Specialties
Interests
  • Adventure
  • Food & Wine
  • Safari
  • Independent Tours
  • Ocean Cruising


Destinations
  • No Destinations
Selling Travel Since
1990
Languages
  • English

My Background

With 25 years of industry experience, I have learned many facets that it has to offer. My career began by going back to school to earn an Associate’s Degree as a Travel Professional, which provided me with the required in-depth training. During my formative years, I sold luxury cruises and also became a South Pacific and Adventure Travel Specialist. My work experience includes being an agent, luxury tour sales with Abercrombie & Kent and agency ownership. I have traveled extensively and enjoyed hosting both a Kenya safari and small ship Alaska cruise group.  

As a photographer and outdoor enthusiast, the best vacation for me is to any destination that offers active things to do during the day, evenings to relax, enjoy culinary delights, good wine and stories with new friends. I love meeting people, learning about their unique culture and about where they have been. Travel is meant to be interesting and fun. For me, that begins with finding out just what it is that excites you!    

Places I Have Traveled


Reviews and Recommendations for Nancy Herrmann

88%

of 18
guests
recommend


Virtuoso Verified Traveler

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tailored to a "T"

By: hawkman


Reviewed on: 01 Mar 2015

We were referred to Nancy third hand, but she really delivered a great experience in our trip to Africa - she found a game park and lodge that perfectly suited us and made all the travel arrangements that made the process effortless. Very professional and very nice person!
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Very Knowledgeable and Patient!

By: Fairlyn


Reviewed on: 24 Jun 2015

Nancy is a PRO! She takes copious notes on the first meeting and has them handy at subsequent meetings. I was a "walk -in" client. We had never met and I had no one in particular in mind to work with. Nancy just happened to be sitting there and LOOKED UP to address me upon my arrival. This is key. So many travel agents are SO swamped (as she is) -they fail to notice or even desire new business. She had no idea if I was a tourist asking for directions in Santa Barbara , a train ticket or ready to book a $30,000 plus vacation! She was not the only agent available. She really worked hard on making sure we had exactly what we expected. She was calm, cool and collected as I tried her patience regularly. My hubby is handicapped which added another layer to the service we needed. Everything went smoothly. She took a huge chance on a company named European Connections or something like that for transfers in Nice, Venice and a hotel stay. We all lucked out and them you may rely.
Not Recommended

Would have done better on my own

By: Don't pay for no service


Reviewed on: 14 Jul 2015

I had to consistently remind my agent to do things. Our party was scattered throughout the plane. She had my niece's infant on the itinerary with me instead of my niece, and that caused problems and delays both coming and going for checking in and document checks. It was frustrating to say the least, and I know I could have gotten a better price putting it together on my own.
Not Recommended

Friendly.

By: cruisers


Reviewed on: 29 Jul 2015

We felt that the agent put a lot of the burden on us the travelers. We felt that many of the things we were told to do should have been done by the agent. e.g. We had to contact the members of the party to give them information when a general letter should have been sent by the agent. We also felt as if we were constantly increasing our monetary commitment. Every question that we asked was answered by an increase of money to solve the problem. We did agree with these charges but felt as if we should have been given more info beforehand.

She knows Hawaii

By: Jen&John


Reviewed on: 05 Aug 2015

We were so happy to find Nancy. She listened when we talked about the various activities we wanted to do and our needs for an adventurous, private & romantic location. We stayed at the Kauai Beach Resort which had everything we needed. Our lagoon view room actually boasted views of the ocean, swimming pool w/ Waterslides, and the lagoon. The resort had a rental car service which made it so easy to explore the island when we wanted, but even if we hadnt left the resort there would be plenty to do. The resort offered yoga on the ocean lawn, lei crafts, koi fish feeding, hula, and more (all included in the daily resort fee of $20!!) We were greeted with orchid leis on Maui. Our villa (with a kitchen!) had breathtaking views of Kapalua Bay, where we walked to go snorkeling. Hiking trails surrounded the premises, and it was only a quick ride down to Lahaina. I wish we were still there. Thank you Nancy for giving us more than we imagined for such a reasonable package price! You're awesome.

Trip of a lifetime

By: claylover


Reviewed on: 17 Aug 2015

Everything about this trip was fabulous. We had very little to do with the planning as we did not know much beyond that we wanted to go to Bali, my wish, and Angkor Wat, my companion's wish. Nancy filled in all the blanks and had us going on a great trip on the Mekong in between the two desired destinations. We would never have known about that without her. Every hotel we stayed in was top notch, we were met by guides at every airport and whisked off to our hotel. We had wonderful tour guides at every place we stayed to show us the sights. There is no way that we could have done this without Nancy, she put together a package for us with really very little input from us, which anticipated all our needs and desires. It was a wonderful, amazing trip thanks to her.

Fabulous Service!

By: PB


Reviewed on: 16 Sep 2015

My daughters trip to Indonesia went very smoothly and all expectations were exceeded. Thank you!

Knowledgable and helpful

By: Cindy T


Reviewed on: 01 Nov 2015

We were new to cruise vacations and Nancy was very helpful in educating us about the various options and value. We loved our cruise on Oceania and returned spoiled and happy. We had a challenging itinerary combined with fine dining on board and unbelievable service. We upgraded to a Penthouse Suite and would recommend it to anyone if it's a possibility.

Very Helpful, knowledgeable and energetic

By: Jay B


Reviewed on: 15 Mar 2016

Nancy did a really great job of booking my trip. She was very prompt in answering any questions I had or solving any problems that did or could have occurred. High energy and always available. Very personable and interested in what I wanted out of the trip...as a result everything that could go right did go right.

Exactly as planned

By: NM


Reviewed on: 27 Jun 2016

We planned a trip to Europe this summer -- three separate cities. We also have Trusted Traveller numbers that are often difficult to input into the system. Nancy booked a complex itinerary to get us to Europe and around Europe. The arrival and departure times were excellent (arriving to Europe in the evening, leaving mid-morning). And all of our flights were on-time! A stress-free trip is my idea of a vacation!

Great Service

By: Dave


Reviewed on: 02 Aug 2016

Nancy did a tremendous job in booking our Italy vacation! She was very attentive to our needs, concerns and budget! She worked with us in obtaining the best tours at the best price. All the rooms she booked were wonderful, well above our expectations and within our budget! I would highly recommend Nancy to my friends and family when booking trip to Europe, or anywhere! Nancy was great!

Friendly, professional, and hard working

By: Babbo


Reviewed on: 03 Aug 2016

Nancy was wonderful; I'd given up using travel agents but decided to try one for a trip to Ireland that I didn't feel able to do adequately by myself. I was lucky - Nancy was free the day I walked into the travel agency, and she took over. She paid careful attention to what we were like and what we were and weren't interested in, and she worked hard to keep plans within my budget. The trip went very, very well, thanks in large part to Nancy's careful planning.

Excellent service!

By: Ann


Reviewed on: 22 Aug 2016

Nancy did a wonderful job planning our trip and helped when we had a medical emergency. She made sure that our travel plans continued smoothly! We are very grateful! Mahalo!!

Professional service

By: Terry


Reviewed on: 28 Aug 2016

Cruise exceeded our expectations. Excelllent service, food, and accomodations. Would definitely do another cruise with Seabourn. Excursions were well staffed and interesting. Most were at a comfortable pace

Everything went smoothly

By: Matt


Reviewed on: 24 Oct 2016

The hotels and flights were great. I feel I got a really good value considering the quality of the hotels and their location. It was the perfect vacation.

Excellent, smooth, no problems

By: Zorro


Reviewed on: 27 Oct 2016

Nancy is always there with multiple options and ready to help. This is the third trip she's planned for us. On one trip, Amercan Airlines downgraded us from First Class and Nancy was instrumental in getting a promised, but not delivered (until she intervened) refund. Reinforced my already low opinion of American.

Went the extra mile for us

By: Tumwater


Reviewed on: 18 Jul 2017

We found Nancy easy to work with as she went the extra mile for us both before and after the France trip. I appreciated her helpfulness.

Viking river trip

By: Dr. Alan


Reviewed on: 08 Jul 2017

Just what you need on a trip. No problems and a great trip.

Working with Nancy Herrmann, you will have access to:

  • - Special perks and extra amenities
  • - An experienced travel guide whom you can rely on before, during, and after the trip
  • - Exclusive luxury resorts and properties
  • - Once in a lifetime experiences

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