Heather Rude 

My trip went very well and I appreciate the expert service from Heather at Travel and Transport. I will be working with her on many more trips.

After taking over for a departed travel agent Heather did a great job of picking up our trip and finishing up. She was always willing to answer my questions and informed me when my documents were ready. Thanks Heather!

Everything went smoothly.we had a very nice quick 3 day trip for daughter's graduation. Thanks for the assistance.

Everyone enjoyed the vacation. We didn't have any problems with anything, except figuring out what excursions to take. The Carnival Glory ship was an older ship. The buffet could have been better with more choices and warmer food. The dining meal was good, but service was slow. It took two hours to get the three courses and eat the meal. A person that had been on a lot of Carnival cruises, said this is the worst service and buffet she has had on a Carnival ship. She said the Carnival Breeze was a better ship and was all around better cruise experience. Heather did a good job managing and booking our cruise and flight for all ten of us. Our rooms were close together. Thank you Heather for your help. Cindy

Heather answered all my questions in a friendly and timely manner. I had a wonderful trip and felt confident since I'd gone through Travel & Transport-FD!

The trip was absolutely wonderful and Heather did a perfect job in setting it all up. We could not have asked for a better job from a travel agent!!!!

Heather had been helping us plan this trip since April of this year. She was very helpful and let us know all of our options. When it came down to booking the trip it was very seamless and we had absolutely no issues or worries. I refer friends and family to Heather and we are grateful that she is always there for our travels needs.

The trip was as always long. The flight to Tokyo was about half full and from Tokyo to Newark was, it seemed less than half full. It was good because I was able to stretch out and get some sleep. The flight from Newark to Pittsburgh was regional plane that you had to check carry-on bags at the plane door. When I picked up in Pittsburgh I didn't notice until I was in the hotel that it was dropped and one corner was completely smashed. I always treated really good from the car rental place. The return was completely full on every flight which make it very long. Overall everything was great. I'm already planning my trip for next year. As of right now I am planning on June, July, or August. Even though the weather was good, it was still a little chilly. I would really like to include my wife next year. Will have to wait and see. All in all the trip went well. Another great job from Travel and Transport.

Heather was very helpful in planning our trip.

Everything that Heather set up went off without a hitch. Air travel, hotel, cruise and shuttles were all what we asked for.

Staff was friendly and helpful, grounds were well kept. The place was big but food and beverage were always close. Nice big beach with plenty of beach loungers to set on without getting up early to grab a spot. Food was good, specialty restaurants were great.

As always I get expert service from all at the Fort Dodge office. Always get me the best deals for flights and travel. Have been using them for many years and get the service that is above and beyond. Thanks for so many years of super service. Flight and car was wonderful. Talk to you all for next trip.

I always have a great flight schedule and car rental when booking through Heather.

Heather made all of our arrangements in a timely manner. She tried to get us the best deal for our money. We would work with her again.

Had a great trip. Very well planned. Excellent tour director. First flight went on schedule. Flight home was rerouted due to problems at LaGuardia, but home on time. Always pleased with the service at Travel and Transport.

Heather did a great job again planning our trip. She stayed in touch with me throughout the process and gave great recommendations. I will definitely plan my next trip with her again. We thoroughly enjoyed our stay!

Heather is always very professional and does her best to get the best deal for her customer on the level they want it.

Very easy. Got the flight times we wanted and a great price.

Heather is very pleasant., she does her best to get met all the request you want when planning a trip.

Heather was great to work with and answered all our questions that we had.

We were very satisfied with Heather. She did a great job for us.

Very nice, everything was perfect.

Great to work with

We booked Jamaica last year and the dominican Republic this year both with Heather both on her recommendation and both were wonderful. We have recommend her to family and will be going through here again next year😊

She got us just want we wanted and needed 1 week before our trip. Gave us good choices and advice. Had the best time we have ever had. We seek Heather when we are needing help with our travel plans.

Excellent! Arranged for me to stay at two separate locations in Mexico, special boarding for a disabled partner, plus flights and transportation after arriving and upon leaving. Everything went exactly as planned, providing for a very enjoyable trip.

We have worked with Heather for 2 or 3 yrs. now She does a nice job. We go to the same place every year, and she books it just as we ask. We feel she works to get us the best deal. Tony & Lanette

She was very good and very helpful. The resort was very nice and we enjoyed our trip.

Very good. She was very helpful every time I called.

Heather did a good job setting up our trip and getting the necessary documents to us in a timely fashion. I would recommend her to anyone planning to travel.

She is very easy to work with.

Very accommodating and set up our great trip quickly!

Heather was awesome to deal with!! She did a great job for us! We will definately use her services to book our next trip!

Heather aways takes the worry out of travel for us! That's why we keep going back to her. We know we have an advocate if there are any issues, but when she sets things up for us, it is usually straight forward and easy to follow. We enjoy her friendly attitude and willingness to create the trip We want.

We have used Ms. Rude a number of times for both domestic and overseas travel. She has always done a great job for us.

She is great but very over worked due to shortage of employee's at her office.

She is awesome and knows what she's talking about!!

Heather as always came through. It is such a great relief to know my travel plans are in good hands. Always look to continue to do business with her.

great. got me a super cheap but good flight.

Heather did a good job here. We will use her again for our travels!

Heather did a good job finding out the information we asked her to check on. She gave us several options and helped us decide which would work best for us. Heather pointed out things we hadn't thought to consider in making decisions. We would definitely work with her again.

Heather has always been great to work with. I have called her for travel help for years and she has always gotten me what I need even if I have forgotten to ask for it. I never worry when she has done my travel work.

Heather is wonderful to work with and set up many wonderful excursions for us on our trip. We had a wonderful time despite the aged ship. We will continue to work with her on our trips.....

Heather was very knowledgeable and helpful in planning our trip. She was always quick to respond to any inquiries we had.

Great experience

We were so happy with everything she did for us! Trip went perfect with no flaws!! Thanks Heather!

A great person to book a family vacation with

Heather has assisted us several times with our travel needs....always very efficient trying to obtain the best airline connections/prices to meet our needs. She is very thorough and makes sure we know everything we need to know for our upcoming travels. We will continue to contact her for future travels.

Heather has always been the best to work with. She always reminds me if I forget to order a car at my destination. If I have problems while traveling she has always come to my rescue. You can not ask for more than that.

Heather was once again key in lining up everything about my most recent Jamaica vacation. I want to do it right so I go directly to Heather for her experience and knowledge to make sure that happens. I will be visiting her again for sure.

Heather planned my trip and I had a very low rate. I had a wheelchair waiting at each plane landing. Couldn't have gone better. Thanks Heather

Handled our requests efficiently and timely ... she's knowledgeable and pleasant to work with

A OK-- Roger and Rob did all the work. Mike

She was wonderful. Very knowledgeable about the islands. Had fun working with Heather setting up the vacation.

She was great. My reservation was made quickly and was exactly what I wanted.

friendly and accomodating

We have used Heather several times and have been extremely satisfied with her work and diligence to get what we want.

I can always count on Heather to review my request and recommend options. She is quick to respond and accountable. While so many people are making their own travel plans on-line, I like the peace of mind of working with an expert.

Working with Heather on our annual trip to Cozumel was a great experience. Looking forward to next year's trip.

She does a great job

Very knowledgeable and open to what I wanted

Just needed to plan a trip with special time circumstances and heather came through

Very easy to work with. Listened to what I wanted and found the best that she could find.

she was very professional and very prompt on getting us answers and pricing when we asked for it. She was very good at understanding what we wanted for our customers and she delivered.

Amazing...she was very helpful and explained eveything to me in a way I could understand. Anytime I had a question, she was there to answer and help me out. She was very prompt on returning emails and phone calls. Would highly recommend her to anyone and will definitely use her again.

worked out fine. good airline connections. no problems

I can always count on Heather to get my travel plans secured. I don’t worry abt a thing!

Everything went just as it was planned. No hitches at all.

Always very helpful! Heather takes the stress out of traveling!

It was OK. She did get the itinerary delivered before we left.

I did not actually work with Heather to plan the trip, as I was an invited guest, however, when I did speak with her to learn more, and to make payments, I was very impressed with Heather. And I will say, in hindsight, that our trip was very well planned, flights, hotel, ground transportation, etc. Thank you Heather. I'll be back!

Working with Heather was a great decision! I had never worked with a travel agent before, but after trying to plan my first out of states trip I became quickly overwhelmed. A friend of mine suggested I contact Heather for help. Heather was immediately helpful from the first call. She asked what my husband and I would like to do, where we would like to go how much we wanted to spend and when. Within a few days she already had a few suggestions and ideas for us. All her suggestions were all great, upscale hotels and areas in our price range. Heather answered all our questions quickly and even arranged a meeting with us to talk to us about international travel as neither of us had ever travel outside the States. Our trip was amazing and we were highly impressed with everything from flights, airport transportation, hotel and area we decided to go. I would highly recommend Heather! She took the overwhelming and stressful out of planning a vacation.

Heather was great as always

Only thing I wished is the checks would be cashed quicker and were informed of updates as our flight had changed somewhat. We did not know this until we received our intinerary

always good - never any unexpected surprises

Heather was very helpful. Especially when we had to reschedule shuttles, and cancel our hotel due to our flight being cancelled. I have recommended her to others!

Heather was awesome! We had trouble with cancelled flights and she took care of changing our shuttle service and canceling lodging very quickly. She handled our excursions for our group of 8. The packet of information she provided for our trip was very helpful and thorough. We will definitely use Heather for our future travel needs!!

Heather has always been easy to work with and she always remembers the special things I request on each trip. It does not take much time when I call because she knows my needs and is happy that I have called. I would not have used Heather for as long as I have if she did not always help me out and does it with a smiling face.

Heather was wonderful to work with, she made everything so easy! We don't travel often enough to know exactly what to expect and she answered all of our questions (there was a lot), with patience and was very kind! We appreciated everything and when we vacation again we'll definitely be going back to Heather!!

It was great working with her. She was very informative throughout the whole process and was easy to reach. Would go through her again in the future.

Heather does a wonderful job for us every year!! She is very professional and handles all of our arrangements so our vacation is totally worry free. We love working with Heather Rude and would highly recommend her!!

Heather is always very kind and professional. She is very good about finding a vacation that fits your budget there is never any pressure to over spend.

She is great. Took care oof everything for us

This is the second trip that Heather has planned for me and everything was great! She’s awesome to work with.

Always looks out for us and our wishes. She has done the job even when we are press on dates or last minute request.

Heather is not only very kind and thoughtful but she is extremely responsive and organized!!! She took all our preferences and scheduled an AMAZING cruise. Heather is AWESOME and we will continue to use her to help us with our trips.

Heather was the best she listened to what we wanted in our trip and delivered. I will be using her again to plan my next trip and will be definitely referring her to all my friends

She did a great job.

It has always been nice working with heather we have never had any trouble with our trips. I've even recommended my friends to use her as an agent.

Heather helps me with all the trips I plan, she goes out of her way to help us, my friends and I highly recommend to her to everyone we know that plans a vacation!

Heather put the trip together as I asked her to knowing I was not doing some of the plans as she put together. She pointed out that it could be done differently, but I wanted my way. The trip had a long layover going and coming home, but that was my choice. Heather has always been good to work with and I would not want to change her.

Heather was great to work with! She listened to what we wanted and found it for us!

She is tenacious, friendly and professional in all interactions.

She was very helpful and patient

Heather was able to set up a group cruise for 12 people. She put this together early enough that we were able to lock in a good price. She set up our transfers and had some suggestions for our pre-cruise lodging.

Heather was a great help not only for the cruise but hotel before, transfer to Port and an LA tour after.

She takes very good care of our travel plans. Very thorough and complete.

Heather took time with me and was responsive to emails and phone calls. I felt she was very helpful to me and gave me some great travel advice!

Had a great time much of which was due to the professional help from Heather. Would recommend her to anyone I know for booking their travel. Thanks for the job well done. Pat

I have used Heather for travel for many years and would definitely recommend her. I haven't had any problems,

We knew nothing about what cruise lines, shore excusions, plane flights, etc. When we picked out the shore excursions she said she will do it for us and make it painless. Everything went well from beginning to end. What she knew about the trip and expectations was correct

Great flight times with minimum layover time!!

Heather has always been great to work with. She always knows the seating I like and where it is in the plane. She has never let me down.

Heather did an amazing job and took a lot of stress off my shoulders. If it wasn’t for her I would of had to take care of everything for my group (23 guests). She made sure a majority of us had the same flights and same place to stay in Florida. Also printed off all of our travel documents and checked us in for our carnival cruise. This trip was stressful for me since I was getting married. There was no way I could organize this on my own. With her help all I had to do was worry about myself and she made sure everything else was taken care of!

Hard to get answers or response. Only few of hotel rooms reserved and was also to be paid for by arrival. Not clear on information when it finally was given. Very stressful experience.

Heather was very professional and up and beyond what we wanted in travel plans!

I have used Heather for many years and have never had a problem. I would really recommend her.

As always she knew what I wanted when I called. She always makes sure I have what I need. She is great.

She did a good job. All flights on time, which is a miracle!

I can always count on Heather. She's quick to respond and always cheerful.

Heather is always easy to work with, making sure we get the connections and dates we request at a good price.

It has always been a pleasure working with Heather, she is helpful and accomplished

Great. Think she was more excited about our trip than we were.

Excellent and she has always been the best since I have used her for years. I give a rating of a 10 plus!

Heather as done a number of trips for us. She is professional and always does a great job for us.

It was good as normal when done by Heather. She always takes good care of me.

Great she handled all of our problems we encountered and is always very helpful and takes care of us to make sure we have a great trip

Heather is very patient and will make every attempt to make sure it’s the trip you want

Very nice Took care of everything Trip went without any problems

Heather is always great to work with! Her experience is invaluable in planning an expedition. She & I will get together to discuss some ideas & some details of the trip soon, I hope.

Heather was great! Definitely using her again. Heather even tried to help us out with a past travel agent situation that really screwed us over and cost us money. Glad we switched to Heather! Highly recommended.

Very thorough and helpful

Heather has always had my back when traveling. She knows what I need for each trip since I travel the same way most times. If my scheduling changes she still knows what I like and dislike in travel arrangements. I would not want to travel without her.