Kip Abbott 

Our trip to Italy was extraordinary in every way.  We had great hotels and wonderful guides in Rome, Florence and Venice.  Everything happened just exactly as planned.  People showed up when they were supposed to and performed superbly.   We cannot say enough about the services of Pallenburg Brothers, the guide service that Kip had engaged.  Their guides, their drivers, their baggage handlers were all very professional and knowledgeable.  We learned a tremendous amount from each one of them.  The final leg of our trip, on Lake Maggiore in the town of Stresa, was a perfect restorative after the hectic pace of the cities.  With a beautiful view of the lake and the Borremeo Islands, we were able to relax in complete luxury.  Couldn't have been better.

Kip planned a fantastic trip to Portugual for me and my two adult children, the hotels were perfect. tours were excellent. all around an awesome trip.

Quito tour guides and transfer teams were excellent. The Marriott in Quito was just right for us - the pool was excellent which is a huge thing for our kids. We had an excellent lunch at the hotel they recommended we stay at and it was beautiful, but there was no pool and while it was right in the old section, it was a little hectic there. Galapagos was absolutely fabulous! Very happy with the Finch Bay and staying at a hotel at night. The Amazon was also an amazing experience. The service at the lodge was excellent, the guides were very knowledgeable, and the food was fantastic. The amazon walks were somewhat challenging terrain - totally fine for us but for older adults or younger kids would probably be too much. The amazon rooms were nice and immaculate but there were screens to the outside - at night the jungle was very noisy. For us this was part of the charm but it may be a bit much for people that are accustomed to a certain level of poshness. Kip thanks again!

Once again Kip Abbott and her TEAM made superb arrangements for a family outing in San Diego. Everything from the RT air (including seating I requested), to the rental car (at the last minute) to accommodations in close proximity to my family were taken care of promptly, courteously and professionally. Can't say enough about the entire TEAM!

Kip's office knows how to foresee everything, and has everything planned down to the last detail. Could not have been better.

We thoroughly enjoyed our Tauck river boat cruise on the Rhone. The three Tauck tour directors were all excellent. They were friendly, knowledgeable and enthusiatic and added greatly to our over all experience. All of the local guides were wonderful. We felt that there was a good variety of activities for learning and playing. Our cabin was lovely and the crew on the boat were great. The food on the boat was very good. We would have liked to have more authentic French cuisine. We would highly recommend this trip to other travelers.

Working with Kip is easy. She has a talented team at Manchester Travel.

Kip's planning was great, everything ran smoothly. What more can I say?

It is a pleasure as she is very knowlegeable about desinations d tour companies.

Kip and her team helped my husband and me create a fabulous trip to Italy. We started in Venice, then went to Florence, Tuscany and Rome. Every detail was perfect! From the travel to the hotels to the level of service, everything was first rate. Kip is a pleasure to work with, and made all the difference. There are so many choices available now on the web, and I found having a professional to work with made it much easier and more fun to plan the trip. If we had questions about travel, hotels, guides or needed dinner reservations, Kip took care of it all for us. And of course, once we got to Italy, everything was perfect. Thank you Kip...it was amazing!

All went very well, thank you.

It all went very well, thank you.

Kip has planned several vacations around the world for my family, and recently planned my honeymoon in Thailand. The hotels were luxurious, the service impeccable, all transportation and activities were planned so there was no thinking or worrying- just enjoying! From riding elephants, to exploring temples, relaxing on the southeast Asian beaches, and fine dining, this was truly the trip of a lifetime. Thanks Kip!

Kip planned the entire trip for us and paid attention to the details that are so often overlooked in this type of vacation. She did an excellent job and we couldn't be happier. She recommended the property which neither my wife nor I had ever heard of, and it surpassed our expectations and then some. It was a perfect fit. Excellent job and thanks so very much Kip!!!!

We did not know exactly where we wanted to go on our trip other than we wanted to go to Peru. As we were in the middle of planning a wedding and starting graduate school, we had very little time to research and plan. Kip's expertise created a wonderful itinerary for our 2+ week adventure. We provided a guideline that we wanted to do a week of adventure/culture and a week of pure relaxation, and Kip provided exactly that. Kip was very flexible as we made small revisions to the trip plan and we greatly appreciated her input and expertise on locations to see and travel to, especially for our week long beach stay. She respected our budget and our interests in seeing certain places. We loved each aspect of our trip and were incredibly well taken care of by all of the local travel agents and guides along the way. We couldn't believe that we had no hiccups with all of our travel plans including flights, airport transport to hotels, and guides. We will be back for more with Manchester Travel!

Kip did a fantastic job for us. Very responsive and full of creative ideas. Her suggestions were key to making our trip a huge success. Got a terrific Virtuoso upgrade at the Upper House Hotel in Hong Kong to the 46th floor which was fabulous.

Kip Abbott is the best travel agent ever and always takes excellent care of us. The only hiccup was with Hertz and that issue has been dealt with by Hertz.

Kip and her staff have provided us with excellent travel services for many years. I recommend her highly.

Kip at Manchester Travel arranged a one-night stay at Boston's Fairmont Copley Plaza. Previously, when staying at this iconic hotel, we endured a small room looking out over an office building, parking a block away, and going to the nearby Starbuck's for coffee and a low-fat muffin in the morning. This time, with Kip's Virtuoso contacts, the experience was far better: an upgrade to a large room overlooking Copley Square, chocolate-covered strawberries with turndown service, a $50 credit applied to valet parking and a full American breakfast in the wonderful Oak Room restaurant, all included. Thank you, Kip. Thank you for being Virtuoso.

Our two-bedroom suite was just perfect for the family. Also, being on the club floor was great with a five-year-old. The free breakfasts were outstanding - thank you, Virtuoso!

Kip did a very good job of organizing our three week trip through nine cities. Our first stop was Berlin. Her recommendation of the Regent Hotel was spot-on. Friendly, efficient staff, superb room, good amenities, good breakfast, and exceptional service. One example- we learned the day before we were to leave for Stuttgart by train that a strike was planned for the next day. The Regent concierge took care of all arrangements in getting us on that evening's train to Stuttgart and at no additional cost to us.

Kip is a very experienced travel advisor, assisting me and my wife for 40 years. Highly recommended. A recent Tauck river trip from Amsterdam-Budapest was excellent.

Kip, what an amazing trip. We have a day at leisure today which will enjoy. Our tour guides in joburg and Cape Town were excellent. The kids has such a great education in the culture and history of SouthAfrica, and we learned a lot we didn't know as well! First hand discussions from our guides of their perspectives during Apartheid were excellent supplements to the apartheid museum and Robben island visits. The safari was just unbelievable and the uluusaaba was second to none. We also loved the natural beauty of the Cape Town area and the cape of good hope. Thanks for arranging such a great experience for us!

We ended up having to cancel for medical reasons. Kip was outstanding in helping us set up the cruise and side trips. She was just as supportive when we had to cancel even though there was no financial benefit for her!! With the help of Kip and her team we were able to get all the refunds and insurance proceeds to which we were entitled. Great service!!

I will definitely use your services - quick, easy and thorough. Thank you!!

It was a total pleasure dealing with Kip. She was attentive and efficient. Our trip was perfect.

A OK: actually perfect

We had a fabulous trip. We loved our Ponant cruise, our hotels were superb in great locations with lovely rooms and great service, Our excursions were fun and educational. An overall wonderful experience. Fortunately, we did not use our insurance, Everything that we have come to expect from Kip.

as with other trips kip arranged a superior guide/driver and a lovely hotel in a perfect location

Jamaica Inn is a very beautiful full service resort with outstanding grounds and lovely accommodations. The quality of service is excellent; the beach is beautiful plus a lovely large pool and beach bar located between the beach and pool. Our only complaint and it is a valid one, is the quality and variety of the food. For beakfast the pastry in the Continental breakfast is undercooked and unappealing and the fruit often underripe. Lunch and dinner choices are expensive, unimagenative and boring. The native chef seems ill qualified to meet the standards of the resort. But the biggest problem during dinner is the five piece native band playing very loud music, making dinner conversation impossible.

Excellent service. The hard part was booking the 2 spouses on 2 different days flying into the same city in Germany from different overseas locations. She did it! Thanks Kip.

Great trip on Viking - arrangements made by Kip were spectacular!!! Would do a trip through her in a heartbeat.

The Grand Hotel Stockholm was recommended to us by our travel agent,Kip Abbott! This hotel far exceeded any of our expectations! Kip advised us on choice of room and handled all of the details for our bookings! She is a true professional who understands what her clients want! We will be definitely using Kip for our future travels.

Trafalgar's Best of Germany coach tour shows the major highlights of Germany-Frankfurt, Hamburg, Berlin, Dresden, Munich, Black Forest and Neuschwanstein Castle, and Heidelberg. The only drawback is that you spend a lot of time on the coach traveling from one city to the next-bring a Germany guidebook along to read about what to see on your free time in each place. I also recommend doing the added excursions such as trips to The Eagle's Nest and Dachau Concentration Camp. Overall it was a very enjoyable trip and I would use Trafalgar again.

Extremely well taken care of. Great itinerary, options & crew. Voices of Silversea, lectures and bridge all appreciated add-ons.

This last trip to England and Germany was just what I was expecting and very pleasant. Flights and all other reservations worked out as booked. Manchester Travel, Kip Abbott and staff not only is always expert and professional, but also caring and friendly. After 20 years of using Manchester Travel, I have never been disappointed. In my book they are Five Star!!

Kip takes the time to know and understand her clients and make recommendations which are "spot on"!

Everything about our trip to France -- the Loire Valley, Brittany, Normandy and Paris, was beautifully planned and delivered. The hotels were terrific, the Tauck Director was excellent, the small group was compatible. As usual with Kip, everything was beautifully executed. We're looking forward to the next one.

trip was terrific concierge at hotel very useful and lead us to some perfect restaurants scavi tour a must

Great trip with delicious food, beautiful room, and everyone incredibly nice.

Working with Kip is always a pleasure. She goes the extra mile to make sure all the details are in place and her follow up is extraordinary. We have recommended her to friends and family and everyone is always pleased. We will always book our trips through Kip whether it be a hotel or extravagant and complicated journey.....we know all will be smooth working with her.

A pleasure to work with. Kip is very organized and efficient .

Always a great experience

It has been my pleasure to work with Kip for at least ten years now. She is so efficient, and truly seems to want the best for her clients. I have never been disappointed in any of the adventures she has helped me plan.

Kip was always responsive and patient with my calls and questions, even if I'd asked them before. If she was out, someone else in the office was always able to help me

Wonderful. She plans a great trip and is always there if you need help.

As always, Kip was great to work with. She takes care of every detail. She is just the best.

Easy and pleasant

Working with Kip was a very pleasant experience Flawless made life easy as she handle so many of the details and ironed out the wrinkles that would have taken me forever Thanks Kip!!!!

Excellent. Kip and her staff make every effort to assist clients with their personal needs and preferences, including disability requirements.

Kip made sure everything on our trip ran smoothly and seamlessly. She took care of everything we asked her to take care of--along with a lot of things we didn't think or know to ask about. Thanks Kip for a great trip!

Delightful. Kip knew exactly what I wanted and arranged a perfect trip at a very reasonable value.

It all went very smoothly. Excellent choice of seats, two together and near the bathrooms.

Delightful! Totally professional and always helpful! Excellent selection of guides and hotels.

Excellent. Knowledgeable, flexile, helpful.

Kip knows us well and applies her broad-based travel knowledge in "partnership" with us as we put together trips. She provides multiple options with counsel on pluses/minuses of each. She has helped us avoid potential "issues" through careful planning! We have worked together for about 40 years!! We have and will recommend Kip and Manchester Travel to discerning friends.

Excellent, in all respects

Easy. Very helpful with making a change. She has excellent support staff.

Excellent as always.

Very professional. Answered questions candidly and thoroughly. Our trip was a great success. Kip runs a fine, reliable shop.

Kip is very easy to work with and full of good suggestions. I know that all will go well if she helps us plan our trip. We just had another good experience.

Excellent experience

Kip made our recent trip to Austin Texas a superb experience. She worked ahead with the management of the hotel of our choice - the historic Driskill, to set us up for ultra first class treatment. The concierge and guest rep there carried through for her and all went well beyond our expectations. Kip provided all information re. air travel, hotel info, places and spots of interest there well ahead so we could plan our experience smoothly and stress - free. We are thankful to Kip, and look forward to planning our future travel with her.

Easy to work with and always get us to where we want to go!

As always, working with Kip and her crew was a joy. On our return trip, we had to change our flight because of an anticipated snow storm. Cynthia on Kip's team handled the arrangements without a hitch.

Excellent, and her associate Cynthia Smith could not have been more caring and helpful.

Excellent as always

Kip, as usual, was most helpful planning our wonderful trip. She was always there to answer questions and to solve any problems that arose.

I have worked with Kip and her staff for many years and she and her staff have never let me down. They know how to deal with the most complicated travel plans and solve problems. I especially appreciate their keeping me up-to-date as the process continues. Each of the three are reliable and are very pleasant to work with.

a quick trip but as usual, there is no one better than kip

Working with Kip. Is, as always, a treat and a delight.

Kip's office was extremely helpful in laying out my itinerary for my trip to Bonaire. The nature of the connections and the timing of the flights meant that there were a lot of last minute changes and monitoring, but the folks at Manchester Travel were quick to keep me updated and on track. It was great to know they were on the job!

Working with Kip was fantastic. She was organized, flexible, accommodating and an effective sounding board and planner. She helped not only with the trip planning, finding places to stay, obtaining reservations she help deal with and avoid potential disasters during the trip. Her help was essential in making wonderful memories. Thank you.

Kip and her team are extraordinarily proficient at their craft. They know what they’re doing and do it with professionalism, tact and patience. There’s no one better!

Very helpful, has great ideas, checks everything carefully and anticipates any complications. She always checks up to see how well things are going both before and after the trip. Does terrific work!

Kip has been our travel agent or over 40 years. She knows what we like and what we dislike. She put together a fabulous two day tour of Barcelona for us before we boarded a Silver Sea cruise to Rome. The Made in Spain tours of Barcelona were wonderful. Great guides and two tours that were talored to interests.

First rate in all respects.

Kip was terrific to work with! We booked our Silver Seas cruise 13 months ago and through out that entire time kip was available to advise and recommend. We ended up being a group of 8 and kip was able to handle all the logistics of traveling , guides and questions ... no easy task as we were all coming from different parts of the country! Everything worked to perfection!

Kip was very efficient with all the reservations for our cruise in Greece. She was always available for any questions we had concerning the cruise...we had never been on a cruise before and she made it an easy experience. Also we were lucky to have her on board for our trip as a Virtuoso agent..

excellent experience! She has tremendous knowledge and an amazing group of world wide contacts who offer superior travel experiences! We have worked with Kip for over 30 years and will continue as long as we are able.

Excellent as always

Kip did a fantastic job taking care of all our needs in Paris and in Normandy, France. The hotels and tour guides were great as well as being a good value. Thank you Kip.

friendly and very attentive, excellent

Kip is a pleasure to work with. She takes care of our needs and questions. Everything always goes smoothly.

Working with Kip is a dream. She is on top of all details and makes excellent recommendations, no matter where I go. Ellen

Great. Thinks of everything.

Kip made our trip to New Orleans a memorable and fabulous adventure. She chose the very best hotel and restaurants for us, and made reservations for us well in advance. A very good thing, as it was Mardi Gras. She covered every base, kept us up to date on details, and made our trip both enjoyable and unforgettable. She is cordial and supremely professional in every way.

Excellent.I do not have 15 characters.

Kip is amazing! She’s so knowledgeable about everything travel. I wouldn’t go anywhere without her!

Every detail of this trip-of-a-lifetime was tended to and beautifully executed. The advice to travel with Lindblad-National Geographic was totally on target. The ship was splendid, the naturalists in the Galapagos and the historians in Peru were indescribably wonderful - knowledgeable, kind, generous with their time, skilled, talented, and committed; even the crew who piloted the Zodiacs from ship to shore were amazing. I definitely will travel with them again. I can't imagine that our experience in the Galapagos - a destination I had dreamed about for years - could possibly have been better than it was. Absent Kip's advice, I am not sure whether we would have selected this company.

Kip has been my travel advisor since I was a child. I trust her completely to choose resorts and activities both my family and I will love. This most recent trip involved travel to Arizona and Utah to see the Grand Canyon, Bryce and Zion canyons. With Kip’s guidance we enjoyed wonderful guided tours and hiking and a brilliant helicopter ride over the Grand Canyon. The resorts at which we stayed were unique while brilliantly reflecting the western feel of that area of the country. In short, we had a seamless trip as Kip and her team foresaw and attended to every detail.

Very easy. Kip makes very good travel plans. She will make an initial effort to find flights or reservations and respond very quickly to make alternative arrangements or changes as requested or should they be required.

Kip has been great to work with - very knowledgable, organized and responsive. She has assisted us in previous trips to France, Belgium, and Scandinavia and was very helpful in all phases of our most recent trip to Italy. Most notably she helped us resolve a problem with a transport company that failed to show up on our arrival, claiming (inaccurately) that we did not inform them of our delayed flight and late arrival. They wanted to charge us for the extra trip, but Kip quickly and successfully intervened when we explained the situation. That is the kind and level of service to expect from Kip and we really appreciate it.

Excellent. Air gods cooperated too with no delays or cancellations.

Awesome!!! Never missed a beat!

it was very good. the trip was flawless.

As always, everything Kip does for us is perfect. And if it’s not, she fixes it. She is the best.

I have worked with Kip as my travel advisor for over ten years. She is so very competent, helpful and knowledgeable as are the other the women on her staff. Her enthusiasm for travel is infectious, and I always come home thinking about the next adventure.

Kip and her colleagues planned an executed an incredible experience for us and our two teens. The itinerary matched our requests perfectly. We experienced the culture, religion, history and incredible food of Japan. The trip to the ryokan for volcanic hot spring spa was incredible. Our stop in Hawaii on the way back enabled us to process and reflect upon all that we had seen and done during our week in Japan. The recommendations for hotels, restaurants and experiences were right on target. All of our guides were extremely knowledgeable about the area, and shared a great deal about the past and present of their country. Once in a lifetime experience!

Kip is a thorough professional and a warm, responsive advisor.

Kip select a walking tour for us in Amsterdam which was excellent and also booked us into the Pulitzer hotel and into the Stafford hotel which both were excellent.

Kip handled the trip soup-to-nuts and did a fantastic job. It is not easy going to Florida in the summer; however, Kip arranged excellent accommodations and outstanding, I mean outstanding, restaurants for us to eat lunches and dinners. The flights and rental car arrangements were perfect.

This was a truly awesome experience. The London itinerary was superb with a great guide and the restaurants the best. Scotland was an amazing experience and I even liked the haggis (in small quantity). I can not think how the ten days could have been any better. Such a pleasure to work with Kip.

She’s fabulous!

Very professional

The best of the best! A visit after 30 years to the National Gallery in Washington. Magnificent building and the collections are superb. The US should be very proud of the Mellon gifts of three generations and beyond. Interesting visit to the new Afro-American Museum, the Phillips Collection and Dumbarton Oakes museum and gardens. Also a trek to Maryland to visit the Glenstone Museum, still young and finding its way.

She is the best and her associates are most competent.

Great. Was very wise to get in a few days early after traveling so long.

Working with Kip was, as it has been for many years, seamless and delightful. She and her staff are always so helpful and professional.

Working with Kip and Cynthia is always great

Kip was great in helping us narrow down the choices for our Antarctic cruise. She guided us to a wonderful ship and then helped us through the booking process, which was more complicated than most because our original trip was canceled due to the ship not being finished.

as always Kip is the best look no further

As always, Kip and her team made seamless arrangements for us in our recent stay. They were professional and cordial and made our visit most pleasant.

Kip Abbott takes all the stress & confusion out of travel planning and making arrangements. She follows through with every detail. We have never experienced a problem. Organized, efficient & friendly, she is a joy to work with.

Kip has been my travel agent for over 25 years. She has planned many trips for me, and all with exacting detail. I have stayed in the best hotels all over the u.s.a and Europe. And experienced fine dining venues as well.