Brenda Tolson MCC

Carmel, IN United States
An independent affiliate of Lake Shore Travel
Why work with an advisor? 
Travel Specialties
  • Adventure
  • Safari
  • Escorted Tours
  • Ocean Cruising
  • River Cruising

  • Australia
  • New Zealand
  • South Africa
  • Antarctica
  • Portugal
  • View More...
Selling Travel Since
  • English
  • Spanish

My Background

I graduated from Indiana University with a BA in Spanish & an MS in Education. I am also a Master Cruise Counselor with MCC certification. My passion for travelling & working with people is what led me to pursue a career in Travel.

I specialize in booking luxury travel for both cruise & land travel destinations. I have sailed on over 100 cruises & have experience with ships & cruise lines of all sizes. I'm happy to use all my experience to help choose the perfect fit for you! I can arrange for a city walking & cultural tour anywhere in the world. In Alaska, for instance, why not experience a wilderness side trip or a private dog-sledding lesson? I have visited all 7 continents. My knowledge of ports & destinations world-wide, as well as my network of contacts, combine to provide you a unique & quality experience.

As you can see, I love exploring the world. Let me help you find the explorer within you.

Places I Have Traveled

Reviews and Recommendations for Brenda Tolson


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Highly Recommend

By: Cgs130

Reviewed on: 11 Feb 2014

Everything that Brenda planned for us went flawlessly.  We were extremely pleased with the trip and will definitely use Brenda for future trips.  Her instructions were clear and the documentation she provided to us regarding what to expect each step of the way was much appreciated.  There were no surprises (at least not the bad kind).  

By: Leo

Reviewed on: 11 Feb 2014

The most superb travel agent in the world!  I've used her for over 30 years and would not think of booking a trip before calling Brenda.

Highly recommend

By: Kathy

Reviewed on: 11 Feb 2014

By: Not provided

Reviewed on: 12 Feb 2014

Highly recommend

By: Toby

Reviewed on: 14 Feb 2014

Brenda Tolson has an excellent knowledge of the various vacation sites and all the different options. She and her husband have accompanied us to our vacations in the Galapago Islands, Machu Picchu, and Tahiti. She has made sure that there were no inconveniences and no problems. Prior to leaving for these vacations she provided us with all the information and vacation hints and tips anyone could ever want.  Both my wife and I would strongly recommend her 

The best

By: Big Al

Reviewed on: 20 Feb 2014

Brenda is without a doubt the best agent I have ever worked with. Her knowledge is boundless.  She helps with all our wishes and goes out of her way to make it happen.  

Highly recommend

By: Gj

Reviewed on: 23 Feb 2014

We have used Brenda to book several trips and have always been very pleased with the planning, recommendations, communication, and the trips themselves.  We plan to continue to use Brenda for future trips.

Very good service

By: Silsal

Reviewed on: 05 Mar 2014

This was my first time using an agent. Brenda was very helpful and everything worked out great. It took some stress off of my end of things and I would use her again.

Great Suggestions

By: Metz

Reviewed on: 07 Mar 2014

When my Dad decided to take our family on a cruise, Brenda offered invaluable suggestions on location of the rooms and suggested booking consecutive rooms with larger balconies (same price as smaller balconies). The crew opened the outdoor doorways so we could easily congregate on one balcony to keep dad company (at 88, he didn't leave the ship for excursions). My siblings all enjoyed the space and comfort of the balconies! She also sent each of us itineraries and information about each port before the cruise.

Excellent Customer Service

By: Diane0911

Reviewed on: 07 Mar 2014

Brenda did an excellent job coordinating our family cruise. She was thorough in preparing and sending documents, suggesting accommodation options and making sure we had everything we needed to insure a great trip.

Highly recommended

By: Earle

Reviewed on: 11 Mar 2014

Brenda Tolson is certainly a role model travel agent. We have used Brenda as a travel resource over many years. We have also referred our friends and family to her when they have had travel needs. Why have we done this? She cares about her clients needs and builds relationships beyond the normal client -vendor relationship. Her follow-up and communications is exceptional. We have even heard from her on her days off and Sundays. She makes frequent recommendations that enhance our travel experiences and saves us money as well. She does follow-up after the trips to assure satisfaction.


By: MickP

Reviewed on: 13 Mar 2014

This is our 5th Trip we have booked with Brenda.  She is very thorough and anticipates our needs.  She has taken care of every detail and made excellent recommendations. Brenda helps us through the decision process and makes sure we have everything we need to have an enjoyable vacation.  We would highly recommend Brenda and The Travel Agent, Inc.

Highly recommend

By: Bean

Reviewed on: 16 Mar 2014

Brenda always does an excellent job on our trips. She looks for best deals on various carriers and looks to keep our layovers to a minimum. She also hepls with cars and hotels, and gets us good deals. We always use her.

Making Travel Easy and Fun

By: Dee

Reviewed on: 20 Mar 2014

Brenda is an extraordinary travel agent! Her attention to detail and knowledgable suggestions guarantee a carefree adventure wherever we travel in the world.  

Highly Recommend

By: Jim612

Reviewed on: 21 Mar 2014

While we have not taken yet our AMA River Cruise on the Danube, Brenda Tolson has done a splendid job of setting every thing in motion and communicating with us. Having worked with her in the past, her participation on this trip is the primary reason for us selecting this particular travel experience.

Highly Recommended

By: Momcat

Reviewed on: 24 Mar 2014

Brenda Tolson has been planning trips for 15+ years for me individually, for my family (cruises and land tours, domestic and international), and for many friends to whom I have recommended her and her agency (for person and group travel).  Her service is impeccable: knowledgeable, patient, and timely.  Most recently, she handled a complicated set of air reservations to England for my family to attend my daughter's wedding.  This involved last minute Christmas bookings for people departing different cities and arriving concurrently.  When mechanical problems and winter blizzards disrupted our timely return, Brenda shepherded us remotely to minimize the effort and stress of numerous rebookings.   I  have entrusted her with getting my elderly father-in-law and teenage son on a dream trip to visit family roots in Lithuania, and getting me on the trip of a lifetime to Antarctica.   She exemplifies every virtue Virtuoso might want in a representative.

Very Highly recommended


Reviewed on: 24 Mar 2014

We have had the pleasure of working with Brenda Tolson for about 5 years and have never been disappointed in her level of expertise and ability to guide us in the preparation and planning process.  She crosses every "T" and dots every "I". We always know we will have the very best experience if we take her advice and follow her recommendations.  Based on our experience, we have given her name to several friends throughout the US and have received many thanks in return for these introductions.  Through Brenda we have enjoyed the Virtuoso Experience many times over and look forward to many more.

Highly Recommend

By: Bill & Barb

Reviewed on: 06 Apr 2014

Brenda is our long time go to travel agent when arranging and booking major trips. She is fabulous and we've never had a bad experience. Her advice and recommendations are impeccable. We've recommended her to many friends and hope to use her for many years to come! 

Fantastic trip

By: Gwenncsc

Reviewed on: 18 Apr 2014

Highly recommended!


Reviewed on: 21 Apr 2014

Highly recommend

By: John 27

Reviewed on: 04 May 2014

Brenda is the BEST.  We have traveled with her for 15 years, and she has booked us on cruises and land packages.  Great recommendations and service.

Highly recommend

By: MA

Reviewed on: 06 May 2014

Brenda did an excellent job of communication and planning a trip that we were happy with

Incredibly Efficient

By: Dee

Reviewed on: 15 May 2014

I recently returned from a wonderful trip to Europe for a Danube River cruise with a group led by Brenda.  Brenda's great efficiency and knowledge of travel assured that this trip was planned impeccably and executed flawlessly.  Brenda is the best travel agent we have ever used, and we look forward to many more adventures planned by her.


By: Fellow Traveler

Reviewed on: 27 May 2014

Excellent program and outstanding personal attention to ensure maximum enjoyment as well as security.  Cannot say enough good things in every category.

Highly Recommended

By: LC47

Reviewed on: 16 May 2014

Highly recommend Brenda. She has planned four trips for me and I am planning another.

By: Not provided

Reviewed on: 18 May 2014

Not Recommended


By: Not provided

Reviewed on: 01 Jun 2014


By: Lyle

Reviewed on: 05 Jun 2014

Perfect flow!

By: Nelle

Reviewed on: 11 Sep 2014

Brenda is a very thorough planner and detail person. She leaves nothing to question. There are multiple copies of every itinerary, transportation, hotel, maps, options for other things to see and do for each person on the trip. She looks for every possibility to make your wishes to come true. Her details make a vacation a breeze because she does all the research and puts it all together in one package.


By: Jan1220

Reviewed on: 23 Sep 2014

Brenda did a fabulous job advising us on our trip and planning everything for us. She is very organized and her attention to detail is wonderful. We had a great time and would use Brenda again for any future trips. I highly recommend her to my friends.

excellent job

By: Steve

Reviewed on: 30 Sep 2014

I thought Brenda did an excellent job planning our trip, taking care of the details and logistics, and providing helpful information in the packet

Never lets me down

By: Big Daddy

Reviewed on: 19 Sep 2014

The trip went off without a hitch. Brenda always makes sure that everything is taken care of.

Great trip, well done!

By: rich b

Reviewed on: 26 Sep 2014

Our trip went well; first flight cancelled but got re-routed. Barcelona was awesome, need to go back. Hotel was well located, nice for Europe, from what I understand. Ship was great, smaller than the new giant boats; rooms were perfect for us. Tours were pretty good, would have changed some if we knew more about locations, but overall good. This was our first trip to Europe, was well planned out, and a great experience. thanks, Rich & Linda Babcock

Brenda is Fantastic in arranging this trip and others

By: shiloh

Reviewed on: 05 Oct 2014

Trip was excellent. Brenda is fantastic in helping arrange trips

Need More Connecting Time

By: Charlie

Reviewed on: 10 Oct 2014

United Flight from IND to Washington Dulles on 9/17 was delayed too much to make the connection to London. United agent worked hard and got us onto an American Airlines flight through Chicago ORD, which worked out just fine. (I actually prefer AA to UA, but without much enthusiasm for either!). Flight back, however, was another matter. LH flight was great, except the meal choice was terrible. Making the connection in Chicago to IND was almost impossible. We had 1-1/2 hours and with wheelchairs we zipped through passport control and customs. But luggage retrieval and security, together with the long distance to the domestic United terminal made it almost impossible. We arrived at the gate, with the best efforts of the fast wheelchair folks, to find boarding closed. Because we were scheduled to fly First to IND, the agent at the gate went down the ramp to the plane, which was still there, and they found two seats and allowed us to board. 1-1/2 hours is not enough time.

helpful, timely, good back up

By: barbara

Reviewed on: 09 Oct 2014

Trip to Italy was great. Choice of villa was exceptional. Would choose a different Florence hotel.

Fast and friendly service

By: Jim

Reviewed on: 14 Jul 2016

Brenda did a very good job of getting our family trip organized and ready and the handful of questions I had were quickly answered.

Fantastic National Parks

By: Charlie

Reviewed on: 15 Sep 2016

Fantastic trip. Perfect weather outside San Francisco, and even nice there. Everything went smoothly, even the flights. Yosemite and Sequoia National Parks are jewels, and should be visited by everybody.

Satisfied Customer!

By: PatLee

Reviewed on: 12 Nov 2014

My husband and I have worked with Brenda for more than 25 years. She delivers an exceptional customer experience every time before, during and after the trip. Her attention to detail in planning the trip and providing us with an itinerary and trip information that is easy to understand and follow is second to none. She understands what we enjoy while on vacation and plans accordingly to expertly tailor the trip to our needs. We have complete trust in her judgment and recommendations. On our most recent trip to the Middle East and India not only did she plan the trip but she accompanied our group of travelers. We are now both so spoiled we may not know how to travel without her! Brenda is a true professional and exceeds our expectations every time.

Brenda is THE BEST !!!!!!

By: Pi & Shine

Reviewed on: 22 Oct 2014

We have been working with Brenda for over 15 years....She always makes our trips perfect!! I think at this point Brenda knows what we like better than we do!! I have recommended her to many people and will continue to do so.

INCREDIBLE Customer Service

By: Desi

Reviewed on: 30 Oct 2014

Brenda was incredible from start to finish. MOST EXCELLENT in customer service.

The trip was fine. Was on time each way

By: Bettye

Reviewed on: 08 Nov 2014

Hi Brenda, the trip was fine. Bettye

Expert, outstanding service!

By: HappiNuss

Reviewed on: 10 Nov 2014

Our recent trip to South Africa was an absolute trip of a lifetime thanks to the expertise and outstanding service from Brenda! She knew exactly which lodges would suit our interests in order to give us an exceptional photo safari experience. She also knew of wonderful activities to sign up for in Livingstone, Zambia! Brenda made sure to give us important tips that were quite helpful. She let us know about everything form trip insurance to safety abroad, packing tips and what vaccines we should have prior to our travel. I can't say enough about Brenda! This will be a trip in which we will treasure our memories for a lifetime! Thanks Brenda!

Excellent service

By: Comment on Brenda

Reviewed on: 08 Nov 2014

Brenda is the best ever. Excellent service.

Great attention to detail!

By: Sue

Reviewed on: 20 Nov 2014

Brenda did a wonderful job planning our Italy trip. She was able to accommodate all of our needs and wants. Every train ride, tour, private car, and hotel was carefully planned and worked without a hitch. We had a great time and will use Brenda again for our next big trip!

Best in the Business

By: Ellie

Reviewed on: 08 Dec 2014

Chose an excellent hotel for us and check to assure that we received everything we expected.

Awesome service

By: Jdub

Reviewed on: 28 Dec 2014

Awesome service again, great job Brenda

Great service and experience

By: tomx

Reviewed on: 07 Jan 2015

A wonderful experience, handled in a professional way, with thorough planning, resulting in not much effort, and lots of fun.

Brenda Tolson is fabulous! Look forward to many years of working with her!

By: Betty1030

Reviewed on: 11 Jan 2015

Brenda is an A+ travel agent! Every reservation has been spot on to what we would expect from an exceptional travel agent. We really don't know what we would do without her!

Excellent service

By: Steve

Reviewed on: 09 Feb 2015

As always, Brenda did a great job and was helpful and efficient.

1st class service for years

By: BNIScott

Reviewed on: 16 Feb 2015

Brenda has always come through for my travel planning. She is the greatest!

Perfect honeymoon!

By: Brooks

Reviewed on: 03 Mar 2015

Brenda planned our honeymoon in Belize for us and everything turned out perfectly! From delicious meals to stunning hotels and fun excursions, we loved every minute. Traveling between our two hotels was a breeze thanks to Brenda's arrangements. We couldn't have done it without help from The Travel Agent! Thanks for everything!!

expert professional service!

By: Betty1717

Reviewed on: 01 Jul 2015

Once again Brenda guided us without a hiccup to our destination. We will always seek her expertise for our travel plans. She's 1st class in her field & we so appreciate all that she does for us.

Amazing Service

By: HineFamilyofFour

Reviewed on: 07 Apr 2015

From start to finish Brenda was along the ride with our family. We have never been on a cruise before and didn't even know where to begin to plan one. We tried to plan it on our own and became overwhelmed and The Travel Agent, Inc. was recommended to our family. All we really had to do was tell Brenda what we were looking for and she gave us plenty of options to choose from. She met with us a week before our trip to make sure we understood how it all worked and to make sure we had all of our paperwork. She answered all of our questions and was even gracious enough to count the lifeboats for our youngest son who was a tad scared of traveling on such a large ship. The folder that she provided to us was so beneficial! She had printed off anything that we might need to know about the cruise and made notes for us to have so that we wouldn't be "lost" when we went on the cruise. Every aspect that could be thought of Brenda took care of for us! We would highly recommend her to anyone!

Disney Dream

By: Debbie

Reviewed on: 17 Apr 2015

Overall, the cruise was great! We loved our rooms, especially having the outside balcony. Probably our biggest disappointment was the food, especially the coffee. I don't consider myself a coffee snob, but it was so bad. We abandoned out dinner time after the first night -the service was poor and our server was very pushy. We ended up eating in the Cabana dining area where we found better service and food. Our server there, Yosi, and the bar server were great to us so we tipped them instead. All of the good and bad we wrote on the comment cards to Disney. I learned that I definitely like a smaller ship. The last day on board was kind of crazy! Our grandsons loved it especially the Oceanaire Club and the sports area. Since that was the main reason for our trip, I would definitely give it a thumbs up. Thanks again for your help, Brenda. We couldn't have done it without you.

Expert friendly agent

By: Booie

Reviewed on: 19 Jun 2015

It was a very full, busy trip but had a great time.

Excellent service

By: LindaZ31

Reviewed on: 16 Sep 2015

Highest quality service. Will continue to use Brenda for all my travel needs in future. I have recommended Brenda to family friends and business assoc. love going on trips with Brenda as the lead. Fantastic!


By: Big Daddy

Reviewed on: 25 Aug 2015

As always, Brenda did a great job. She listens and understands what we are looking for. She recommends great place and all travel arraignments are taken care of. Absolutely the best.

Expert service as always

By: Rosedon

Reviewed on: 16 Jul 2015

Our Alaska cruise was perfect -- Air/ getting onto Princess/ all excursions/ perfect weather -- warm and no rain. All documents labeled and easy to understand. Loved the luggage tags! Thank you, Brenda. You make it so easy!

very pleased

By: Sue B

Reviewed on: 29 Jul 2015

Brenda, From my perspective, you provided excellent and very very patient service.

Brenda is the Best!

By: Bruce

Reviewed on: 21 Jan 2017

Fantastic. She always answers my calls and/or emails. She has good judgment about flight and hotel options

The best

By: Big Daddy

Reviewed on: 19 Jan 2017

Brenda continues to be the very best. Her knowledge is unsurpassed. I know I can always count on her and look for her advice. She currently working on 3 more trips and we couldn't be happier.

Another great trip

By: Big Daddy

Reviewed on: 08 May 2017

Our trip was flawless as usual. Brenda is by far the best I have ever worked with.

Professional & Thorough


Reviewed on: 28 Jul 2015

I was very impressed with the vacation package that Brenda put together for my family's trip to Maui, HI. Our situation was complex in that we required split expenses across 2 families, separate trip itenaries, and different hotel accomodations, all while keeping within a very specific budget. Brenda was able to assemble an overall package that met all of these important requirements which ultimately allowed us a wonderful vacation. What impressed me the most was the thorough and detail oriented binder of information that Brenda provided us prior to our trip. Each important document was color coded via sticky tabs and labeled for quick access. This is the attention to detail that will cause me to return to Brenda for future vacations.

Europe 2015

By: Katie

Reviewed on: 03 Aug 2015

Brenda did a wonderful job planning our trip to Europe for this summer. There were a lot of details to keep track of during the process. There were only two things we would change from the trip that was planned. 1 - We did not like our hotel in Amsterdam. The hotel was loud and very, very outdated. The room wasn't the most clean one we've ever stayed in. If we were ever to return, we would choose a less touristy area to stay in (like the Jordaan district or one similar). 2 - We felt as though we spent quite a bit of extra time in the airports before our flights left. We do not normally get to the airport as early as we were scheduled and arrived each time very early. Other than that, our trip was great! We hope to use Brenda again someday when planning another trip.

Professional, friendly service

By: Kathy

Reviewed on: 13 Aug 2015

Given my requirements for the trip to California, my trip was well planned and a very reasonably priced ticket was found.

Cruise of the Baltic

By: larry

Reviewed on: 10 Sep 2015

Brenda's input was flawless. Can't think of a detail that was overlooked. When something was needed it was there. We had a wonderful trip and her input was largely responsible.

Simply the best!

By: mouse

Reviewed on: 06 Sep 2015

We've worked with Brenda for nearly 20 yrs. and have never been disappointed with any arrangements she has made for us. She is on top of every detail. We have recommended her to others and will continue to o so in the future!

Wonderful to work with

By: 1279

Reviewed on: 28 Sep 2015

Brenda was wonderful to work with. My husband and I have used her several times and never had a hick up with our arrangements. She is available 24/7 while you are traveling and comes to the rescue when needed. We highly recommend Brenda to make your travel arrangements.

Trip to England, Scotland, and Ireland

By: Mike

Reviewed on: 04 Oct 2015

Brenda did a splendid job of setting up and coordinating our trip. We highly recommend her for any one planning a trip like this. We were provided a complete set of site documentation along with guidance in handling money and arranging for its exchange. The trip was arranged by CIE Tours, which needs to be credited for putting it together as a cohesive and comprehensive site-visiting tour. Brenda made it special by adding her personal touch based on her long-time planning and travel experience.


By: Big Daddy

Reviewed on: 02 Nov 2015

As always, Brenda surpassed our expectations. Her knowledge is second to none. It is always a pleasure to work with. She is always available and does things sometimes without us having to ask. I have had many agents but she is far and above all of them.


By: Ellie

Reviewed on: 03 Dec 2015

Brenda arranged hotel and car rental. Everything went smoothly.


By: Santa

Reviewed on: 02 Jan 2016

Wheel chairs to/from gates were terrific. Flight changes handled well. Good flights.

Excellent job

By: Toby

Reviewed on: 07 Feb 2016

For our trip to Australia and New Zealand, Brenda did an excellent job. She was thorough, able to answer all our questions and gave us a lot of information. Lots of useful handouts. The cruise that we took was excellent with a lot of wonderful excursions. The only problem we had was the Princess ship that we were on was somewhat outdated and during storms would actually leak. Lots of buckets all over.

Exceptional Experience

By: Perk

Reviewed on: 31 Jan 2016

As always Brenda delivered an exceptional experience with attention to every detail. We have had the pleasure to work with Brenda for many years and she is hands down the best.

superb cruise

By: sue124

Reviewed on: 11 Feb 2016

Brenda did a fantastic job helping us plan our Caribbean cruise. We had only been on one other cruise so we were apprehensive on what to do, who to go with, etc. With her expertise she helped us plan our whole trip, giving us helpful suggestions along the way. She explained everything so that we knew what to expect. Everything went smoothly, from the plane rides, to boarding, to shore excursions. It felt to good to know that someone had our backs in case something happened.

Great Attention to Detail

By: Margy55

Reviewed on: 06 Apr 2016

It was a pleasure to work with Brenda Tolson in planning our recent Royal Caribbean cruise. She was extremely accommodating and very knowledgeable. As an experienced travel agent and world traveler she provided helpful suggestions and tips that made are cruising experience more pleasant and enjoyable. She was readily available and willing to answer our questions and make all cruise and travel arrangements on our behalf. I look forward to working with Brenda in planning future cruises and/or travel excursions.


By: Ellie

Reviewed on: 29 Apr 2016

No one has ever taken better care of us than Brenda.

'the" travel agent- - she knows travel!

By: bruce

Reviewed on: 02 May 2016

I have worked with many travel agents and Brenda is the BEST! She knows essential locations and she knows essential means of travel. Brenda thoroughly analyzes preferences for travel, lodging and touring and applies them to your destination. If you want a worry free way to travel, she is the one who can help you get there and get back without a worry.

Friendly and helpful seevice

By: Deana

Reviewed on: 21 May 2016

Lots of ideas and helpful tips for the trip like going in a day early and airline upgrade for more room on long flight.


By: Elizabeth

Reviewed on: 20 Jun 2016

Brenda was wonderful! She did a great job planning our trip to the Bahamas. We'll definitely use her services in the future.

Great Trip

By: Freddie

Reviewed on: 28 Jun 2016

We had excellent service - in obtaining the tickets, including using frequent flyer points. The use of wheel chairs to/from gate was such a relief, all provided by Brenda.


By: jw

Reviewed on: 12 Jul 2016

Brenda made the trip very smooth and helped me out when my flight was delayed. She gave great advice on what excursions to go on and I was very happy with the trip!

Great planning of flights and helped when luggage was misdirected

By: MargieF

Reviewed on: 10 Jul 2016

The planning of our flights to Germany and back was very well thought out. We had plenty of time to connect, great seats, and there was always the option of a later flight in case we would miss one with a delay. One suitcase did not arrive with us, and it still had not been delivered the following day according within the time frame given by Delta. Their local office was closed, but we called Brenda, and she was able to get back to us with information and reassure us. It is nice to have someone to contact when something doesn't go according to plan.

Expert friendly service

By: Rose73

Reviewed on: 22 Sep 2016

Everything was perfect. Brenda went above and beyond by getting us an early flight home and canceling our Las Vegas hotels and tour due to my husband's illness. We trust her implicitly.

Great Tauck but disappointed in air flight

By: Margaret71

Reviewed on: 18 Oct 2016

Brenda was very helpful. My only disappointment was my flight to Frankfort. I thought I had paid extra for extra legroom and I got a regular economy seat whose back did not lead back at all. On flight home from Frankfort was in the extra economy and even more realized how bad my outgoing seat was.

Excellent detailed service

By: Toby

Reviewed on: 07 Oct 2016

We had an excellent experience on our cruise to the Baltic and visiting St. Petersburg Russia. As always Brenda has been an excellent travel agent who is very detailed, very helpful and always with a smile and a great sense of humor. She is able to answer any and all our questions. Her advice is priceless. She enhances our experience on our various vacations.

A fun trip

By: Jlk

Reviewed on: 07 Oct 2016

Brenda planned a great trip to Alaska for my family. She was knowledgeable and all of her suggestions on flights, tours and general cruise information added to the enjoyment of our trip.

Prompt, friendly replies to,all my questions

By: Becho1962

Reviewed on: 13 Oct 2016

Brenda, I appreciate all your help with my trip to visit my sister. The flight was great and lots of curb side attention!!! Thanks!!!

Wonderful trip

By: M and M

Reviewed on: 15 Oct 2016

Wonderful weather. Well-landed. All of our arrangements were smooth.

We love working with Brenda!

By: John

Reviewed on: 22 Oct 2016

We have worked with Brenda for almost 20 years! Every trip she has arranged has been perfect! We have recommended her to our friends & family and they have been very happy too! We think she is the best!

Amazing Attention to Detail

By: Bnizzle

Reviewed on: 28 Oct 2016

Brenda did a terrific job helping me plan our 26 day European vacation/cruise. Her attention to every detail of the trip was amazing! She was always available and answered all my emails promptly. Brenda has outstanding knowledge of every asset of trip planning. We especially loved her travel packet that was filled with goodies. She is an excellent travel agent, and we would highly recommend her.

The Best Travel Agent!

By: David

Reviewed on: 03 Nov 2016

Shes the Best in the business!!!! Silvers Seas Silver Shadow is scheduled for an update and it is in need of it. Some what outdated. Luggage Foreward. This worked great. Cox and Kings. Another great assist by this agency. Their guides were outstanding.

Great friendly service

By: Chepe76

Reviewed on: 08 Nov 2016

Brenda is a very efficient agent, she is very friendly and really understands what we need every time that we need her services for traveling.

I hate to rank people

By: Srmerri

Reviewed on: 10 Nov 2016

Our Seabourn cruise was slightly disappointing but that wasn't Brenda's fault. Our Virtuoso excursion was terrific as usual. If this is about Brenda she didn't have much to do with our plans. I selected the cruise, made the airline reservations and selected our own restaurants and hotel. She didn't have much todo but that was our choice,

Always helpful

By: TC

Reviewed on: 01 Jan 2017

Brenda arranged all the flight reservations (for four of us); car pickup; rental car for our CA trip. She was able to expertly weave our separate flight schedules (5 of us on 2 different airlines) so we would be at the airport at close to the same time. NO problems - no issues - as always! She always delivers and she is always available and helpful in the increasingly likely event your plane is delayed, etc. etc. In today's uncertain travel environment, one would be crazy NOT to have an expert like Brenda in your corner!

Royal Princess Cruise

By: RoDon

Reviewed on: 30 Jan 2017

As always, Brenda's guidance and support were outstanding. We are so lucky to have found her to assist us in our travels. We can thank Cindi Carey for recommending her several years ago. She is helping us with our Insight bus tour in September, and we expect it will meet our high expectations as always.


By: A Tolson Traveler

Reviewed on: 04 Feb 2017

Excellent, in fact, outstanding. She's not only easy to work with but - most importantly - she really knows her stuff, including the ins and outs, and tricks of the trade.

Professional, detail oriented

By: Bunny

Reviewed on: 14 Feb 2017

Our trip was actually planned with Andi Dosey; Brenda Walters took over for her. Brenda Tolson handled only the final details of our cruise -- assembling and passing on to us the documentation for our cruise. She did the most amazing job putting everything together in a manageable way so I didn't have to do anything to find and have the papers I needed for the flight, the transfers and the cruise. She also told us of amenities available, such as transportation to and from the Indy airport, about whichwe were unaware. I wish she had handled the whole process. I will definitely use her again.

Brenda was wonderful!

By: Barb

Reviewed on: 17 Feb 2017

Working with Brenda was great. She took the time to listen and ask questions which enabled her to put together a fantastic cruise for us. She was quick to respond to my emails and phone calls. She chose great flights and a great hotel for the night before our cruise. She gave us tons of valuable information about where we visiting and great tips for travel. I would recommend Brenda with any hesitation.

Love working with Brenda!

By: Mouse

Reviewed on: 22 Feb 2017

We have been working with Brenda for about 20 years ~ she always does a great job planning our trips! We have and will again recommend her to others that need assistance in planning a trip. She is simply the best!!!

DR Trip

By: Barry

Reviewed on: 03 Mar 2017

Brenda did a great job on my trip to the Dominican Republic as well as for eight other individuals. She searched websites and found us the lowest available air fares.

Brenda is Excellent!!!


Reviewed on: 03 Mar 2017

Brenda is a real professional!! She is very thorough, professional and helpful. We went to Brenda not knowing what we wanted, and Brenda was very patient and informative. She took care of everything from the tags on the suitcases to the trip home. I would use Brenda again for all types of travel. She does more than just set up your trip, she details everything in a folder, so all you have to do is look at what is next in your folder.

Recommending Brenda Tolson

By: Maganda

Reviewed on: 20 Mar 2017

Brenda has been our travel agent for so many years and she always did an excellent job .i am recommending her to anyone who wants to travel to go to her as their agent


By: Kim

Reviewed on: 19 Mar 2017

Excellent! She quickly helped us out of a bad weather situation, and got us home. Without her, I'm sure we'd still be stuck!


By: Tom Seeley

Reviewed on: 28 Mar 2017

Excellent. She met all our trip needs. We were well prepared and our trip went very smoothly. We will use her agin.

Cruise Historic South and Golden Isles

By: Richard Schumacher

Reviewed on: 14 Apr 2017

Brenda did an amazing job with all the details for our cruise and everything went exactly according to plan. On one of the flights, our seat assignments had another passenger sitting between us which was a slight inconvenience but I presume there was a cost savings which necessitated the assignments. We sincerely appreciate all her efforts and look forward to working with her in the future.

Trip to Memphis for Easter

By: Ro

Reviewed on: 23 Apr 2017

I will always need Brenda's advice and help when traveling. She is so good , friendly, and informed.

Outstanding travel consultant

By: Toby

Reviewed on: 25 May 2017

We have worked with Brenda for years and she is an outstanding travel consultant. She treats us as if we were family. She is very detailed, knowledgeable and caring. Her information is always up to date and she gives us numerous detailed handouts which are of the utmost value. We could not be more pleased. Because of her extensive travel experience, she is always able to give us up-to-date information and valuable suggestions on our various excursions and cruises. We would recommend her for any and all travel plans to anyone without any reservations. .

Great trip

By: Big Daddy

Reviewed on: 28 Jun 2017

Brenda put together and incredible experience for my family. There are 3 of us and we went on a cruise on the Baltic. We asked for several things as we have different preferences on what we do. She was able to build a day by day itinerary that had something for everyone. She was alway available before and during our trip to answer questions. She set up tours for us in every port, with drivers and guides. She even found certain planes for us to fly on so my son could experience different aircraft. After the cruise we went to Paris where she found us a 40 launch to tour the Siene river. It was a great time. I would recommend her to anyone without hesitation. She does more behind the scenes then most agent ever think about. Thank you Brenda. K,A and A


By: Andy

Reviewed on: 28 Jun 2017

Brenda has always done a wonderful job for us. She is very detail oriented and her travel packet to us makes sure that we understand when and where we should be. She has great suggestions and we know if we have a problem she is available to help

NW Trip

By: Jan

Reviewed on: 14 Jul 2017

Working with Brenda was a great experience. She is very knowledgeable and easily made our arrangements. The trip went very smoothly. I will definitely use Brenda's services again

Very helpful

By: Deanna

Reviewed on: 28 Jul 2017

Brenda was very helpful in planning our trip.

Milan/Lake Como/Zermatt/Montreux/Geneva

By: Monthly flyer

Reviewed on: 12 Aug 2017

Brenda is the best. She knows the places and how to navigate the transitions of travel. Brenda is responsive and quick to find viable travel options.

New England trip

By: Chali

Reviewed on: 11 Aug 2017

All the places that we wanted to see were carefully planned out. Directions to and from various were clear.

A nice travel agent

By: Traveler

Reviewed on: 16 Aug 2017

I know Brenda for at least 7 years and she is a joy to work with and very knowledgeable with domestic and international travel. I am very glad to know her and thankful that she is my travel agent. My husband I have traveled to Italy, Morocco, Panama and many domestic places in the US via her assistance. Her tour guides she has assigned are very reliable and are trips were well organized. I highly recommend her.

Chicago Getaway

By: Pat

Reviewed on: 17 Aug 2017

My husband and I have worked with Brenda for many years. She is a true professional, provides exceptional support, advice and experience. I have recommended her numerous times to friends, associates and even fellow travelers who recognize how happy we are during our travels.


By: Jan

Reviewed on: 16 Aug 2017

Everything was handled professionally. The trip went smoothly.


By: Ro

Reviewed on: 02 Oct 2017

Great, she's friendly, efficient and informed. It makes my travel plans so much easier and dependable.

Fantastic Travel Advisor!

By: Henns

Reviewed on: 23 Aug 2017

Brenda always goes above and beyond when setting up vacations for us. She makes sure that absolutely everything goes as smoothly as possible!

what is a review title?

By: Clean Gene

Reviewed on: 03 Sep 2017

Always first rate, competent & helpful.

Brenda Tolson

By: nanook

Reviewed on: 14 Sep 2017

Brenda did a great job keeping us informed and assisting with other excursions. Also set us up at hotels in Lucerne and Amsterdam. The trip couldn't have gone smoother. I'm recommending people I talk to about our trip to contact Brenda.

Great vacation

By: Springer

Reviewed on: 11 Sep 2017

Brenda was great to work with. She helped make our vacation very enjoyable.

What a pleasure our trip was because of Brenda

By: skip

Reviewed on: 14 Sep 2017

very easy to work with. Her knowledge of world travel is most helpful when planning a trip to some place you have never been. Brenda has a great sense of humor and adventure, so she can direct your travels to fit your personality and interests.
Not Recommended

Somewhat disappointed

By: Judy

Reviewed on: 18 Sep 2017

Brenda was great at the outset but had a lot of difficulty in communication throughout the planning process. She was most prompt in sending out financial statements.

Boston and Islands

By: DonRose

Reviewed on: 25 Sep 2017

As always, Brenda's part of our trip was faultless.

air travel

By: Dee

Reviewed on: 24 Sep 2017

Great! She knows how to set up the best flights and transportation. She gives tips to make it go as smoothly and comfortably as possible. I would use her services again for my next trip.


By: BB

Reviewed on: 04 Oct 2017

Great to work with. Very knowledgeable. Works quickly. Great results.

Smooth Sailing

By: Prince Edward

Reviewed on: 04 Oct 2017

Excellent. She is a pro. Very attentive. Very nice.

Review of Brenda

By: Bob

Reviewed on: 08 Oct 2017

Very good good attention to detail

My trip to Massachusetts

By: Jo

Reviewed on: 09 Oct 2017

Brenda is always extremely helpful and very professional. She doesn't mind if I change my mind and change plans midstream. She's always friendly and helpful with suggestions for my trip.

responsive, professional

By: senior traveler

Reviewed on: 16 Oct 2017

Working with Brenda is great. Unfortunately we had to cancel the cruise because of the hurricane. Brenda did yeoman's service, first planning and setting things up for the cruise and then untangling the cancellation so we would get the best refund deal, between the cruise line's offer and the insurance policy we purchased.

Superior Brenda

By: Funny

Reviewed on: 17 Oct 2017

Brenda is a superior advisor!

Cruise down the Mississippi.

By: Grandma

Reviewed on: 23 Oct 2017

It is always fun traveling with Brenda. She does a great job.

As always, excellent!

By: Dee

Reviewed on: 20 Oct 2017

Brenda has planned dozens of trips for us, and, as usual, our latest trip was flawless. From the moment we left home until we returned, every transfer, flight, hotel , and excursion was perfectly planned. Brenda always plans our trips with the same care she uses planning her own journeys. We, also, travel confident that she will quickly solve any problems that might develop during our adventures to our full satisfaction. We look forward to many more trips perfectly planned by Brenda.

Brenda Tolson

By: GJ

Reviewed on: 18 Oct 2017

Have used Brenda for our travel plans many times and have always been extremely pleased. Flights get us there to maximize our time, hotels are very nice and convenient to our planned excursions. Tours we have booked have all been fantastic. We always take Brenda's recommendations and have yet to be dissapointed.

South of France

By: Charlotte

Reviewed on: 23 Oct 2017

Always a pleasure. It is a luxury to have Brenda making my travel arrangements. She "knows the territory"; so, I tell her where and when I want to go. Brenda responds with a plan, and all I have to do is pack. I especially appreciate how quickly Brenda responds if I need to talk to her. My rating: ☆☆☆☆☆+

Brenda Tolson

By: JoAnne

Reviewed on: 29 Oct 2017

Brenda has made travel arrangements for us a few times. She is always dedicated to making sure we find what we are looking for and that we are pleased with our travel and her service.

Seven Seas Venice and Dalmatian Coast

By: Pat

Reviewed on: 29 Oct 2017

Brenda is a true professional. We have worked with her for many years and have never had anything but an exceptional experience. We trust her recommendations and have always found that she has our best interests at heart.

Last month minute changes

By: Curly

Reviewed on: 30 Oct 2017

She is always reliable and ready to work with us for any changes in our original schedule. She always look for the most reasonable costs and itinerary.

Experienced advice

By: Penny

Reviewed on: 08 Nov 2017

Brenda really knows cruises, and her advice on which boat, differences in cabins, routes, tours and every aspect of the cruise was invaluable. Especially for our first time on a cruise, her knowledge helped us a lot.
Not Recommended

Everything was "messed up"

By: John

Reviewed on: 04 Nov 2017

From the first time we met with Brenda she messed up my first name and even though we pointed it out to her repeatedly she still had it wrong when she printed out our "bon voyage package" the week before we left. We had to contact both the cruise line and the hotel that she booked for us and correct the reservations. Every time we contacted Brenda she had whatever it was that we contacted her about 'on my desk' but usually it required multiple contacts to get her to actually send us anything. It was obvious that as "budget" travelers we weren't the demographic that Brenda and/or The Travel Agent were used to dealing with. We won't be back.


By: Charlie

Reviewed on: 09 Nov 2017

Easy, thorough, professional, and delightful.

Brenda Tolson

By: D Fout

Reviewed on: 04 Nov 2017

Brenda was gracious and professional. Perhaps more layed back then we would have liked. But that is the perception of nervous travelers. She did all that we asked.
Not Recommended

Great month on the Celebrity Silhouette

By: egyptes

Reviewed on: 03 Dec 2017

We did not like working with Brenda Tolson as she charges you $100 everytime you call and ask for something. We understood that there was a $100 fee for her services in the beginning but found out that if we wanted her to check on a better price or move our cabin, she would send a very lengthy email stating how long all that took and that would be additional charges each time we called. We did talk with Celebrity Cruise lines to have our reservations, as we were on a back to back cruise for 28 nights, and they told us we could move our reservations to them and then to another travel agent. When I contacted Brenda to do this she responded with, she would not charge us for this reservation if we had any changes or updates the additional $100 for every phone call, and ask that we stay with her. We did stay with her for these reservations. She is very nice and sent us a great packet of information for our trip. I cannot recommend her because of the extra charges for every phone call.


By: traveler

Reviewed on: 08 Dec 2017

Knowledgeable, helpful, detail oriented. A successful trip, with her help and expertise.

Always on top of it

By: road warrior

Reviewed on: 04 Dec 2017

Brenda is terrific...she always answers the call. She knows how to navigate the system quickly and effectively to enhance the travel experience.

A++ as always

By: Tom

Reviewed on: 26 Dec 2017

We have never worked with someone so professional and squared away as Brenda is - 110% effort and we've never had occasion to be even slightly dissatisfied! Thanks Brenda!!!


By: 9

Reviewed on: 26 Apr 2018

She is a pro at what she doe, always friendly and always available!

Napa Trip

By: DrMiles

Reviewed on: 06 May 2018


Viking Cruise

By: CD

Reviewed on: 31 Dec 2017

Brenda is FANTASTIC! She's the best for a number of reasons. Her plans are very thorough and very well thought out. She offers insight that the normal traveler doesn't possess. Her understanding and background work to customize our trip was second to none. If a problem were to arise while on the trip her assistance is the best!. If you are planning a trip you'd be well served to utilize Brenda's services, we have for 30 years and her plans and efforts always have exceeded our expectations.

Trip to Barbados

By: Big Daddy

Reviewed on: 12 Jan 2018

Working with Brenda is alway a joy. She makes it easy for my family to travel. She has amazing knowledge and that really helps. She know our likes and dislikes and makes sure that our trips are the very best. Thank you Brenda.

Equinox trip

By: Tom Cruise

Reviewed on: 17 Jan 2018

Very knowledgeable and organized. Brenda has a lot of experience traveling and gives great advice.

Best Travel Advisor

By: Cruise Lover

Reviewed on: 02 Feb 2018

I have worked with Brenda for several years to plan my cruises. Brenda is , without a doubt, the best travel advisor I have ever used. Her vast knowledge and attention to detail makes the cruise experience totally enjoyable. I have referred her to several friends, who have raved about the service she provided them.


By: Sandy

Reviewed on: 05 Feb 2018

Brenda is a superior travel agent! She gives you excellent advice,

Best travel agent!!!!!!

By: Lee

Reviewed on: 26 Feb 2018

Wonderful! It has been a pleasure to have her as my travel agent for almost 30 years.

Brenda is the best!

By: John&Lisa

Reviewed on: 05 Mar 2018

We've been working with Brenda for at least 20 years. She knows how we like to travel. She always has options, but knows the "best" choice for us. We will be planning our 25th anniversary trip this year and of course Brenda will have a great roll in making it happen! We have recommended her in the past & will continue to. Brenda is the best!

Costa Rica

By: Pat

Reviewed on: 08 Mar 2018

We have worked with Brenda on numerous trips over the past 30+ years and she is a true professional. We are so spoiled that we miss her guidance when we do a simple long weekend trip! Always goes above and beyond to deliver an exceptional travel experience. It is a great feeling going on vacation knowing every detail has been thought through so you can relax and enjoy the trip.

Hawaii trip

By: Sha

Reviewed on: 16 Mar 2018

Easy and very understanding of my needs/ideas.


By: Kitty

Reviewed on: 12 Mar 2018

Brenda is great. Knowledgeable. She's especially good about ordering things in ways that spread out the expenses and about putting together travel documents so they are easy to find as needed.

Panama trip

By: Gene

Reviewed on: 15 Mar 2018

She is always great.

Top notch!

By: LHine

Reviewed on: 25 Mar 2018

Brenda is very easy to work with and she has great information. She is always quick to respond to questions and available whenever needed. Because of her dedication, I've had to great vacations and not really had to do anything in planning them. I'd definitely recommend her!

Viking Mediterranean cruise

By: Kristel Novotny

Reviewed on: 08 Apr 2018

Brenda did a great job. Her work was very professional and attentive to details. Everything she planned worked out perfectly. Great job and we would definitely use her again.


By: Kent Erb

Reviewed on: 01 Apr 2018

Excellent recommendations!


By: Kristy

Reviewed on: 19 Apr 2018

Great. She was very helpful with last minute requests

Another flawless adventure!

By: DR

Reviewed on: 21 Apr 2018

Brenda is a master of attention to detail. Our latest trip to Portugal and Spain was a wonderful adventure thanks to Brenda's meticulous planning.

Working with Brenda

By: Judy

Reviewed on: 19 May 2018

Brenda booked flights for my sister and me. Our trip was two weeks ago from Indy to Charleston, SC and home from Savannah. Brenda has helped us with many trips and has always done a fantastic job. She is so organized, conscientious and personable. I will always use her for my agent and hope she never retires!


By: susan

Reviewed on: 23 Jun 2018

She is very knowledgeable and helpful giving information with very important details. She wants you to have the information to have a successful trip that you enjoy and remember.

Great Travel Advisor

By: GregC

Reviewed on: 30 May 2018

Brenda was very helpful in panning our 21-day cruise on Seabourn, hotel selecton in LIsbon, and air fare. She is very knowledgeable about the places visited and how to get the best rates. Looking forward to working with Brenda on future trips we plan.

Recent trip

By: Gus

Reviewed on: 10 Jun 2018

Excellent! Brenda is always very professional and always finds the best fare.

Anthem of the Sea//Royal Caribbean

By: The Silver Eagle

Reviewed on: 03 Jun 2018

Brenda was extremely Friendly, knowledgeable, helpful (she goes the extra mile), professionale, and very timely - I would recommend her every time as the best!

Alaska 5/2018

By: Lea

Reviewed on: 06 Jun 2018

Probably one of the best experiences I have had. I have worked with travel agents for business and pleasure for 20 years, but Brenda's attention to detail and recommendations are head and shoulders above. When we had an issue getting home, she was sending us updates before the airline. Had a car ready and would have booked a hotel if we had asked. All on a SUNDAY!! Love Brenda...would not hesitate to book with her again or to recommend her to everyone

She's the best!

By: Karen

Reviewed on: 19 Jun 2018

I've worked with Brenda for several years and I would never do international travel without her. She seems to have been everywhere, knows all the ins and outs and has been very responsive on the few times when we've needed her emergency help. I trust her recommendations completely!

Amazing Trip

By: LG

Reviewed on: 09 Jul 2018

Brenda Tolson was an excellent travel agent. This was our first time using a travel agent and we are so happy with everything she did for us. We felt as she went above and beyond. She would work late some days to accommodate our schedule and when communicating with personnel in our destination. Brenda’s paperwork for us was very impressive. The itinerary was well documented, in order, important notes highlighted, and very easy to follow, we had plenty of copies to give to loved ones with information to contact us abroad. We had an amazing 10 year Anniversary we will never forget thanks to Brenda Tolson. I highly recommend her services to anyone.

Florida Summer Vacation

By: Tom

Reviewed on: 09 Jul 2018

Brenda is excellent in providing quick options for consideration, even in last minute requests. She is very professional and always sets and manages expectations appropriately. Brenda provides as accurate information as possible, based on what is made available to her. She has handled many vacation plans for our family over the years and I can’t imagine working with anyone else.

Hank and Gail Atwood

By: Hank jr

Reviewed on: 15 Jul 2018

Professional, knowledgeable, technically competent, friendly, and accessible. Outstanding individual. We will be back again and again

Italy Trip

By: Kristy

Reviewed on: 28 Jul 2018

She had great ideas of things we should do and places we should visit. She made it very easy and implemented all the plans quickly. She was fantastic to work with on our trip.


By: smokey

Reviewed on: 06 Aug 2018

Brenda was very knowledgeable about the out trip. She is very organized. She gave us a packet of all the necessary paperwork. We have used her for numerous trips. I would recommend her.

She saved us!

By: redhead

Reviewed on: 30 Jul 2018

Brenda has been on top of many aspects of our travel plans in the last few years and saved me many hours of research and mistakes! My husband has Parkinsons and , although he does well, Brenda worked to make our airline connections from Louisville to Pittsburgh as easy as possible. Sadly, the airlines didn't get the message and we ended up in Charlotte at 5:30 pm hearing the flight had been cancelled....go get in line with hundreds of others. Brenda had insisted I take her cell phone number and I reluctantly called on a Sunday night. While still in line she had booked us, checked us in and made all arrangements on another airline! I can't thank her enough!

Family Vacation

By: Jan

Reviewed on: 30 Jul 2018

Brenda worked diligently for us with our family vacation travel to and from Europe. Our airfares were a great deal! Brenda was quick to respond even during the wee hours of her morning when we had an issue and took care of it for us in a timely manner. Important information was emailed before we needed it. It was reassuring knowing that our needs would be met. We have and will highly recommend Brenda's services to others.


By: Charlie

Reviewed on: 01 Aug 2018

Provided detailed itinerary and guidance, including after-hours and emergency phone numbers for each provider. Arranged an excellent itinerary, tailored to our needs and wants. Responded quickly to any questions we had at any time. Brenda is a pleasure to work with.

boffo all the way around

By: Punch

Reviewed on: 04 Aug 2018

brenda is remarkably thorough and oriented to the details of your trip as you would experience them. She thinks like a traveler, in other words. She knows her stuff, too: all the suppliers, vendors, lodging, tour operators, travel insurance, transportation ins and outs, and so forth. I tend to conjure up long and complicated trips, which is where brenda really shines. And if there's a hiccup, she knows just what to do. For example, I had several plane flights cancelled or postponed. Brenda takes over and gets you on an alternate flight before you even know it's happened. She processes any insurance claims and guides you through the process. and, brenda will equip you with all the info you need to have as you move through your itinerary: beyond simply flight plans, she provides maps, backgrounders on foreign countries, and tips on working a day or two ahead to set up any needed arrangements such as confirming tours, setting up airport transfers, that sort of thing.

Excellent service

By: Jenny

Reviewed on: 15 Aug 2018

Very user friendly and the advice was spot on. We had to do very little after giving our parameters for the trip. The extras provided by Brenda were fabulously welcomed and appreciated. Kudos to Brenda for making my trip extra special.

Madagascar & Mozambique

By: Clean Gene

Reviewed on: 20 Aug 2018

Great. I could not have finished the trip without her.

Easy peasey!

By: Kel

Reviewed on: 23 Aug 2018

She makes it easy. She's a gem.

Tampa CE

By: milesschroeder

Reviewed on: 26 Aug 2018

Excellent, as usual!!!

Great to work with

By: Sunshine

Reviewed on: 15 Sep 2018

Brenda is great - highly organized, good advice, prompt responses. She made planning our trip a pleasure, and was always available for any questions or issues.


By: Josie

Reviewed on: 11 Sep 2018

Brenda has been a great help on a number of trips over the last few years. I depend on her to take care of all the details and she has lived up to my hopes.

September trip to Jamaica

By: Leroy

Reviewed on: 08 Oct 2018

Very good as always - Brenda has helped me on several other occasions and has done an excellent job each time.

Riverboat Cruise on the Danube

By: Debbie

Reviewed on: 08 Oct 2018

I always look to Brenda when I am planning to take a cruise. She is very knowledgeable about exactly what needs to be done in the planning stage, from what are the best rooms to the itinerary and transportation. If anything should go wrong, I can contact her and she will advise me on how to proceed.

Brenda Tolson

By: rich

Reviewed on: 08 Oct 2018

awesome, I have worked with her for many years on business travel, this is our second cruise that she has done for us. Does an awesome job with all the details.

Brenda is the BEST!

By: LisaJohn

Reviewed on: 21 Oct 2018

Brenda helped my husband surprise me with a trip to Paris! It was wonderful! Everything from start to finish was perfect. The hotel was located close to everything which made it so easy to walk everywhere. The tours that were planned were great fun. The first day there we had a private driver & guide which made seeing all of the "must sees" so easy. I have recommended that to others already. I have shared Brenda's info to some friends who are going to Paris next year. She really knows how to plan a great vacation! And, she can keep a secret!!

princess cruise

By: toby

Reviewed on: 21 Oct 2018

We have known Brenda for many years and have used her for all our cruises. She is thorough and detailed and answers all our questions. She provides us with personal attention, and she is pleasant and extremely helpful with all our concerns. We would strongly recommend her without any reservations.

Tauck Rhine River Cruise

By: Charlie

Reviewed on: 13 Oct 2018

Easy to work with, professional, efficient, and she had excellent suggestions.

Italy Adventure

By: Pat

Reviewed on: 13 Oct 2018

My husband and I have worked with Brenda for over 20 years and find her to be outstanding in her attention to detail, understanding our needs and designing a stress free trip. Highly recommend Brenda for her professionalism and delivering an exceptional experience.

Brenda Tolson

By: jcs

Reviewed on: 05 Nov 2018

She was/is very easy to work with. Very accommodating. Very knowledgeable. Very accessible. We'll definitely seek her expertise once again. Gladly will we recommend her to others--in fact, we already have done so

France trip

By: Brabs

Reviewed on: 24 Nov 2018

Great expertise and responsiveness. I've referred several people to Brenda for cruises, flights, travel arrangements in various European countries.

Fabulous Trip

By: Diane and Tim Buyer Yale

Reviewed on: 07 Nov 2018

We applaud the trip, the organization, the attention to detail, even checking on us while abroad. We love to travel and usually do trips on our own, but that will now change! Brenda took such good care of us- Spoiled us with transfers waiting at the airport and good advice, even restaurants in Athens proved authentic and good. When we arrived in Crete, the best hotel suite was waiting for us with fresh flowers and fruit and wine! We were shocked and delighted. Our trip was one of our best experiences and we credit Branda Tolson. The private archeological tour of three sites and the school really exceeded all expectations. Tim and I wholeheartedly thank Brenda Tolson for a fabulous trip. We 100% recommend her services and will plan our next vacation with her.

Tampa Flight

By: DrM

Reviewed on: 18 Nov 2018

Excellent by far!


By: Marilyn

Reviewed on: 25 Nov 2018

Everything was great except vouchers: hotel was perfect=--rooms big, views great, hotel restaurants were really good. The tours were pleasant, beautiful, and informative. The guides were exceptional. Brenda was organized, pleasant even with my incessant questions.

Our 50th anniversary cruise

By: John & Linda

Reviewed on: 20 Dec 2018

Brenda always has everything in order for us. She was great about suggesting tips & ideas for our trip, things we hadn’t thought of. We wouldn’t use anyone else when planning a trip.

Disney W Family Vacation 2018

By: Kent Maynard

Reviewed on: 11 Dec 2018

Very easy to work with Brenda. She is so patient and always returns calls and e-mail promptly. She went the extra mile in helping my family get an additional two people onto our dinner reservation at the Epcot Canadian Steakhouse for Thanksgiving Nov. 22, 2018. We have two first cousins from Melbourne FL who, on very short notice, decided they wanted to join us for Thanksgiving dinner. Brenda was very accommodating in handling our special request. Thank You Brenda Tolson!

Brenda Tolson

By: Kay

Reviewed on: 05 Jan 2019

We always know we will be well taken care of when Brenda makes our arraignments. Brenda has helped with travel for my family as well as solo travel for my daughter. Brenda is knowlageble, easy to work with and responsive to special requests/needs.

Perfect planning

By: Travel lady

Reviewed on: 04 Jan 2019

As usual, Brenda's work was outstanding! In spite of the incompetent, impolite people who are in that office, she is someone who knows her job and cares for her clients. She is truly Virtuoso.....the agency definitely is not. I would not patronize it if not for her.

Fantastic Family Cruise

By: Charlie

Reviewed on: 06 Jan 2019

It was a pleasure to work with Brenda. She did everything well, professionally, and her work resulted in a fanstastic cruise for our extended family. As is often the case when traveling, there were some unexpected glitches from outside her control, but she handled them quickly and successfully. All of us had a great time! Thanks!

Brenda is awesome. Resort is not

By: Big Daddy

Reviewed on: 16 Jan 2019

Brenda does a tremendous job for our family. We chose the Santa Barbara resort and would not recommend it. It is not a Virtuoso property, nor should it be. While it is a nice property, the service is lacking. It is far removed from downtown, so service needs to be above and beyond. The people are friendly but countless management errors can really add up. Management does a horrible job with communication and we were not the only ones unhappy. We even had our personal pillow cases stolen and were never given a reason why the were taken or any compensation. The general manager assured me he would follow up but we have never heard a thing. The island of Curacao is very pretty but taxis are a rip off, never the same price. We would not return due to the above mentioned. Aruba is a much better bet.

sandals Jamaica

By: joanne

Reviewed on: 11 Jan 2019

She was very helpful and found great airline tickets. She was quick and responsive. We will work her again .I would highly recommend Brenda.


By: Rich

Reviewed on: 13 Jan 2019

Great! She took good care of me and my entire group! Very complex air schedules worked without a hitch! Well done!

indian ocean gala cruise

By: deborah dorman

Reviewed on: 22 Jan 2019

she is the no. 1 agent in luxury travel and expedition and group one knows better than brenda and she also travels extensively as well. i would only use brenda.I highly recommend brenda for all your travel needs. she is the most qualified person in the industry .

Tampa CE Trip

By: Dr. M.

Reviewed on: 15 Feb 2019

Excellent, she is wonderful!

Top Notch Travel Advisor


Reviewed on: 19 Feb 2019

Brenda Tolson is wonderful to work with. She's been helping us with our travel needs for over 5 years now. She is very thorough and knowledgeable. Thank you Brenda!

Crown Princess

By: Rose and Don

Reviewed on: 21 Feb 2019

Excellent as always. We are lucky to have found such an extraordinary travel agent. Looking forward to many more experiences.

Travel with Brenda!

By: Tin man

Reviewed on: 28 Feb 2019

Brenda Tolson is the best travel agent. I have taken many trips that she has organized, and everything goes smoothly. Recently, my family returned from a 2-week trip to South America, and it was fabulous. Everything went as planned (how often does that happen?). We had a driver meet us at the airport in Buenos Aires. We spent a night in a hotel and boarded the ship. She organized a tour of Buenos Aires that was really interesting. We set sail and visited some lovely spots in South America - she gave valuable insight as to what to see. We saw penguins, and glaciers, and went hiking in the mountains. We returned home from Chile, and everything went well. Looking forward to many more trips with Brenda!!

Detailed, Accessible

By: Alma

Reviewed on: 24 Feb 2019

Brenda is excellent to work with. For planning, she is very knowledgeable about tour companies and cruise lines and about what to do in various cities we visit. For booking, the best thing about her is that she first reserves the trip and puts insurance on it for just the amount of the deposit, then adds other amounts and increases insurance a matching amount. That makes for an efficient cash flow for us. When it's time to go, she always has all of our documents arranged in the order we will need them and labeled with little tags so it's easy to find what we need when we need it. And the best part is she gives us her emergency cell phone number so we can easily reach her in case of emergency while we travel -- and she responds promptly to both e-mails and phone calls.

All around

By: China

Reviewed on: 27 Feb 2019

At first, she is very reachable anytime even over the weekends and answers any questions that we may have, She also finds a good flights for us all the time! I highly recommend her!!!

The Silver Eagle's comments

By: The Silver Eagle

Reviewed on: 27 Feb 2019

Very Professional, Knowledgeable, Courteous, and Caring. Working with Brenda was very Pleasing. She helped us to understand when we did not understand. A Top Notch Professional.

Best Agent!

By: Barb

Reviewed on: 02 Mar 2019

Wonderful! She was very knowledgeable and was able to answer our many questions, and we had many questions! We plan to use Brenda for future travel planning.

Brenda is great to work with

By: Daneman

Reviewed on: 16 Mar 2019

Fabulous. Have been working with here since 1986!!!!! None better. She has helped me travel around the USA and internationally

Denver//Brookfield, Colorado and return

By: The Silver Eagle

Reviewed on: 09 Apr 2019

Brenda is great ! She is knowledgeable, professional, kind, helpful, and resourceful. She is the best !


By: Dee

Reviewed on: 10 Apr 2019

She was very helpful in organizing my trip to Sedona. Recommendations for accommodations at enchantment resort were excellent!


By: Rosey

Reviewed on: 04 Sep 2019

Have had multiple good experiences with Brenda. Will continue to use her services as much as possible

Last minute help in securing Guides and drivers in London

By: Mike

Reviewed on: 16 Sep 2019

We were extending a tour of Britain in London for several days and wanted to see as much as we could; however, we knew we'd need help in doing so inasmuch as we were not familiar with the city. Friends recommended calling Brenda who had assisted them in securing top flight guides in the past. We contacted Brenda one week before we left and knew we were asking her to do quite a lot in a very short period of time. Within two days she secured three options for us and included her recommendation. The arrangements were superb and we were able to maximize our time in London. We'll use Brenda for all our future travel arrangements!

excellent cruise with Brenda and

By: R ick

Reviewed on: 16 Sep 2019

The onboard ship

First Visit to Santa Fe

By: GregC

Reviewed on: 12 Sep 2019

Brenda was excellent! She made great recommendations for our hotel (Four Seasons Santa Fe) and activities, etc. Also, we appreciated her care and promptness with question and concerns. We were upgraded to the Sunset Casita Suite which was wonderful!

We LOVE Brenda

By: J & L

Reviewed on: 15 Sep 2019

It always great working with Brenda! She thinks of everything!


By: clinstew7

Reviewed on: 28 Sep 2019

This was my first experience working with a bona fide travel agent and Brenda was very professional. Each step of the way she provided helpful information, answered questions, and in some instances even made proactive suggestions. We had a special request for a cooking class, and Brenda worked diligently to find one that met our needs. Lastly, I would highly recommend Brenda to anyone asking for a truly professional travel agent.

Hawaiin Cruise

By: Jannykins

Reviewed on: 24 Sep 2019

Absolutely great. We have used her many times and can always count on great service and help with any questions or issues. Can always count on her expertise of so many places to enjoy travel and ways to vacation.

Disney Trip

By: Debbie

Reviewed on: 22 Oct 2019

I have planned many trips with Brenda. She is always very helpful and professional and makes travel easier! Along with all the reservations, she gives us helpful tips to make our stay more enjoyable. Communication is a key component and she makes sure we meet deadlines for deposits and prepares documents that we will need for our trip.

Colorado Denver and Estes Park

By: KJ

Reviewed on: 14 Oct 2019

Brenda found us discounts we did not know were available. She also made changes for us after we found out about Mt. Rushmore area construction. Our trip included airfare, car rental, and three different hotel rooms. Everything was very detailed by Brenda and we had great service from start to finish.


By: Csaw

Reviewed on: 15 Oct 2019

I trust Brenda implicitly: she helps me think through my travel arrangements, and provides timely advice and oversight. She has become a friend, who understands my travel needs, and at moments, anticipates what I need prior to my asking. Prompt, courteous, and encouraging. I easily and gladly recommend her to others.

Travel in U.S.

By: Waltzing Matilda

Reviewed on: 18 Oct 2019

Thorough. Well researched flights and accommodations

she anticipates everything

By: punch

Reviewed on: 31 Oct 2019

brenda anticipates everything, and looks out for her clients. If your flight is cancelled, she can line up a last-minute hotel and an alternate flight. She gets to know her clients and what they would like to see and do in pretty much every destination in the world. I travel alone, and yet I never feel alone, knowing she is in my corner.

Perfect Planning

By: Tim snd Diane Y.

Reviewed on: 03 Nov 2019

Brenda Tolson delivers exceptional planning and execution of a worry free trip. Above and beyond any expectations, she stays available for questions including helping us check in for airlines when we had issues. The hotels had modern facilities, were convenient and safe. The private tours were led by very well educated guides. Brenda Tolson has spoiled us with her detail oriented and organized trip planning. She is the best.

Excellent service

By: Snickers

Reviewed on: 14 Nov 2019

Brenda had to set up a trip to Colorado on a last minute schedule so we could visit a terminally ill relative. Everything went flawlessly from the airplane flights to the car rental to the hotel. Brenda is meticulous about every detail. We have used Brenda before and this experience just reinforced what we already knew. Brenda is the best.


By: Thumbs up

Reviewed on: 26 Nov 2019

Outstanding experience. Most knowledgeable traveler I’ve ever met. Wonderfully responsive and helpful.

St Augustine

By: Old guy

Reviewed on: 12 Dec 2019

Brenda found us a great hotel with the perfect beach location, trolley to downtown, and other upscale amenities. It was much better than the normal hotel rooms.

Trip to South Africa

By: Shaz

Reviewed on: 27 Dec 2019

She was outstanding and listened to what we wanted in a trip. Our trip was flawless from the flights to the accommodations and the tours. She was great and I would highly recommend her to anyone

Trip to So. Africa

By: Fred

Reviewed on: 18 Dec 2019

Fabulous planning, follow through. When you know you don't have to worry, one enjoys the trip more.

South America in 10 weeks

By: Carl

Reviewed on: 19 Dec 2019

Our plan was complicated with visits to Santiago, Chile, Mendoza, Argentina, back to Santiago, then to Puerto Montt, and a cruise around Cape Horn to Ushuaia, Argentina, then to Buenos Aires to 'work' for 6 weeks, before returning to the US. Except for a glitch with Avis, all went as planned and we enjoyed the trip, the cruise, and the time in Buenos Aires with side trips to Iguazu Falls and Uruguay. Brenda prepared a detailed itinerary for us that was very helpful in navigating the transitions.

Trip to Florida

By: Jan

Reviewed on: 06 Jan 2020

Working with Brenda is always seamless. She can do in 10 minutes what would take me hours. She is very knowledgeable.

First Trip Lifeline

By: LD

Reviewed on: 27 Jan 2020

This was our first trip booking through Brenda. It was a winter trip (just after Christmas) to get away from the cold weather. We traveled as a group of two adults and two children (ages 12 and 8). Brenda’s organized travel folder was a huge help, and for the handful of things that went wrong at the resort, she was right there to help get things resolved. The trip itself was not a perfect success, but I was pleased with Brenda, and we’ll be using her again. In fact, she’s already helping plan our next two vacations.

Brenda Tolson number one

By: The Silver Eagle

Reviewed on: 20 Jan 2020

Professional, knowledgeable, friendly, technically competent, courteous, and timely ... Absolutely the best!

Excellent Agent

By: Sa

Reviewed on: 07 Feb 2020

Brenda is an excellent agent.

Brenda T

By: Treker

Reviewed on: 08 Feb 2020

She is great to work with. I readily extol her expertise and helpfulness to any who will listen!

Brenda is great

By: Mike

Reviewed on: 21 Feb 2020

She is the best! We’ve used her for cruises and air travels as well. She is very thorough in the arrangements, but if something does per chance go awry there is always Brenda’s cell number for 24/7 help.

Brenda is the best!

By: JohnLisa

Reviewed on: 18 Mar 2020

We have worked with Brenda on many many trips and will continue to do so. Every detail is thought of and taken care of, so we don't have to! We have recommended Brenda to several friends & they are super happy to have her as their travel agent! She is the best!!!

she goes above and beyond

By: indywood

Reviewed on: 11 Oct 2020

Brenda is great to work with. She's knowledgeable, efficient, quick and always has good ideas and great deals! I would recommend Brenda anytime!

Working with Brenda Tolson, you will have access to:

  • - Special perks and extra amenities
  • - An experienced travel guide whom you can rely on before, during, and after the trip
  • - Exclusive luxury resorts and properties
  • - Once in a lifetime experiences

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