Brenda Tolson 

Carmel, IN United States
Why work with an advisor? 
 97%
Recommended
165
Reviews
 
Travel Specialties
Interests
  • Adventure
  • Safari
  • Escorted Tours
  • Ocean Cruising
  • River Cruising


Destinations
  • No Destinations
Selling Travel Since
1980
Languages
  • English
  • Spanish

My Background

I graduated from Indiana University with a BA in Spanish & an MS in Education, but my passion for travelling & working with people is what led me to pursue a career in Travel.

Although I am the Cruise Manager for the agency, I specialize in booking luxury travel for both cruise & land travel destinations. I have sailed on over 90 cruises & have experience with ships & cruise lines of all sizes. I'm happy to use all my experience to help choose the perfect fit for you! I can arrange for a city walking & cultural tour anywhere in the world. In Alaska, for instance, why not experience a wilderness side trip or a private dog-sledding lesson? I have visited all 7 continents. My knowledge of ports & destinations world-wide, as well as my network of contacts, combine to provide you a truly unique & quality experience.

My love of travel earned me the appointment of Commissioner on the Hamilton County & Visitors Bureau.

As you can see, cruising is my passion. Let me help it become yours.

Places I Have Traveled


Reviews and Recommendations for Brenda Tolson

97%

of 165
guests
recommend


Virtuoso Verified Traveler

All reviews are from confirmed guests sharing exclusive insights

Sort reviews by

Highly Recommend

By: Cgs130


Reviewed on: 11 Feb 2014

Everything that Brenda planned for us went flawlessly.  We were extremely pleased with the trip and will definitely use Brenda for future trips.  Her instructions were clear and the documentation she provided to us regarding what to expect each step of the way was much appreciated.  There were no surprises (at least not the bad kind).  

By: Leo


Reviewed on: 11 Feb 2014

The most superb travel agent in the world!  I've used her for over 30 years and would not think of booking a trip before calling Brenda.

Highly recommend

By: Kathy


Reviewed on: 11 Feb 2014

By: Not provided


Reviewed on: 12 Feb 2014

Highly recommend

By: Toby


Reviewed on: 14 Feb 2014

Brenda Tolson has an excellent knowledge of the various vacation sites and all the different options. She and her husband have accompanied us to our vacations in the Galapago Islands, Machu Picchu, and Tahiti. She has made sure that there were no inconveniences and no problems. Prior to leaving for these vacations she provided us with all the information and vacation hints and tips anyone could ever want.  Both my wife and I would strongly recommend her 

The best

By: Big Al


Reviewed on: 20 Feb 2014

Brenda is without a doubt the best agent I have ever worked with. Her knowledge is boundless.  She helps with all our wishes and goes out of her way to make it happen.  

Highly recommend

By: Gj


Reviewed on: 23 Feb 2014

We have used Brenda to book several trips and have always been very pleased with the planning, recommendations, communication, and the trips themselves.  We plan to continue to use Brenda for future trips.

Very good service

By: Silsal


Reviewed on: 05 Mar 2014

This was my first time using an agent. Brenda was very helpful and everything worked out great. It took some stress off of my end of things and I would use her again.

Great Suggestions

By: Metz


Reviewed on: 07 Mar 2014

When my Dad decided to take our family on a cruise, Brenda offered invaluable suggestions on location of the rooms and suggested booking consecutive rooms with larger balconies (same price as smaller balconies). The crew opened the outdoor doorways so we could easily congregate on one balcony to keep dad company (at 88, he didn't leave the ship for excursions). My siblings all enjoyed the space and comfort of the balconies! She also sent each of us itineraries and information about each port before the cruise.

Excellent Customer Service

By: Diane0911


Reviewed on: 07 Mar 2014

Brenda did an excellent job coordinating our family cruise. She was thorough in preparing and sending documents, suggesting accommodation options and making sure we had everything we needed to insure a great trip.

Highly recommended

By: Earle


Reviewed on: 11 Mar 2014

Brenda Tolson is certainly a role model travel agent. We have used Brenda as a travel resource over many years. We have also referred our friends and family to her when they have had travel needs. Why have we done this? She cares about her clients needs and builds relationships beyond the normal client -vendor relationship. Her follow-up and communications is exceptional. We have even heard from her on her days off and Sundays. She makes frequent recommendations that enhance our travel experiences and saves us money as well. She does follow-up after the trips to assure satisfaction.

OUTSTANDIN

By: MickP


Reviewed on: 13 Mar 2014

This is our 5th Trip we have booked with Brenda.  She is very thorough and anticipates our needs.  She has taken care of every detail and made excellent recommendations. Brenda helps us through the decision process and makes sure we have everything we need to have an enjoyable vacation.  We would highly recommend Brenda and The Travel Agent, Inc.

Highly recommend

By: Bean


Reviewed on: 16 Mar 2014

Brenda always does an excellent job on our trips. She looks for best deals on various carriers and looks to keep our layovers to a minimum. She also hepls with cars and hotels, and gets us good deals. We always use her.

Making Travel Easy and Fun

By: Dee


Reviewed on: 20 Mar 2014

Brenda is an extraordinary travel agent! Her attention to detail and knowledgable suggestions guarantee a carefree adventure wherever we travel in the world.  

Highly Recommend

By: Jim612


Reviewed on: 21 Mar 2014

While we have not taken yet our AMA River Cruise on the Danube, Brenda Tolson has done a splendid job of setting every thing in motion and communicating with us. Having worked with her in the past, her participation on this trip is the primary reason for us selecting this particular travel experience.

Highly Recommended

By: Momcat


Reviewed on: 24 Mar 2014

Brenda Tolson has been planning trips for 15+ years for me individually, for my family (cruises and land tours, domestic and international), and for many friends to whom I have recommended her and her agency (for person and group travel).  Her service is impeccable: knowledgeable, patient, and timely.  Most recently, she handled a complicated set of air reservations to England for my family to attend my daughter's wedding.  This involved last minute Christmas bookings for people departing different cities and arriving concurrently.  When mechanical problems and winter blizzards disrupted our timely return, Brenda shepherded us remotely to minimize the effort and stress of numerous rebookings.   I  have entrusted her with getting my elderly father-in-law and teenage son on a dream trip to visit family roots in Lithuania, and getting me on the trip of a lifetime to Antarctica.   She exemplifies every virtue Virtuoso might want in a representative.

Very Highly recommended

By: CNM


Reviewed on: 24 Mar 2014

We have had the pleasure of working with Brenda Tolson for about 5 years and have never been disappointed in her level of expertise and ability to guide us in the preparation and planning process.  She crosses every "T" and dots every "I". We always know we will have the very best experience if we take her advice and follow her recommendations.  Based on our experience, we have given her name to several friends throughout the US and have received many thanks in return for these introductions.  Through Brenda we have enjoyed the Virtuoso Experience many times over and look forward to many more.

Highly Recommend

By: Bill & Barb


Reviewed on: 06 Apr 2014

Brenda is our long time go to travel agent when arranging and booking major trips. She is fabulous and we've never had a bad experience. Her advice and recommendations are impeccable. We've recommended her to many friends and hope to use her for many years to come! 

Fantastic trip

By: Gwenncsc


Reviewed on: 18 Apr 2014

Highly recommended!

By: LEH


Reviewed on: 21 Apr 2014

Highly recommend

By: John 27


Reviewed on: 04 May 2014

Brenda is the BEST.  We have traveled with her for 15 years, and she has booked us on cruises and land packages.  Great recommendations and service.

Highly recommend

By: MA


Reviewed on: 06 May 2014

Brenda did an excellent job of communication and planning a trip that we were happy with

Incredibly Efficient

By: Dee


Reviewed on: 15 May 2014

I recently returned from a wonderful trip to Europe for a Danube River cruise with a group led by Brenda.  Brenda's great efficiency and knowledge of travel assured that this trip was planned impeccably and executed flawlessly.  Brenda is the best travel agent we have ever used, and we look forward to many more adventures planned by her.

Fast and friendly service

By: Jim


Reviewed on: 14 Jul 2016

Brenda did a very good job of getting our family trip organized and ready and the handful of questions I had were quickly answered.

Outstanding

By: Fellow Traveler


Reviewed on: 27 May 2014

Excellent program and outstanding personal attention to ensure maximum enjoyment as well as security.  Cannot say enough good things in every category.

Highly Recommended

By: LC47


Reviewed on: 16 May 2014

Highly recommend Brenda. She has planned four trips for me and I am planning another.

By: Not provided


Reviewed on: 18 May 2014

Not Recommended

Dissappointed

By: Not provided


Reviewed on: 01 Jun 2014

SIMPLY OUTSTANDING!

By: Lyle


Reviewed on: 05 Jun 2014

Perfect flow!

By: Nelle


Reviewed on: 11 Sep 2014

Brenda is a very thorough planner and detail person. She leaves nothing to question. There are multiple copies of every itinerary, transportation, hotel, maps, options for other things to see and do for each person on the trip. She looks for every possibility to make your wishes to come true. Her details make a vacation a breeze because she does all the research and puts it all together in one package.

Fabulous!

By: Jan1220


Reviewed on: 23 Sep 2014

Brenda did a fabulous job advising us on our trip and planning everything for us. She is very organized and her attention to detail is wonderful. We had a great time and would use Brenda again for any future trips. I highly recommend her to my friends.

excellent job

By: Steve


Reviewed on: 30 Sep 2014

I thought Brenda did an excellent job planning our trip, taking care of the details and logistics, and providing helpful information in the packet

Never lets me down

By: Big Daddy


Reviewed on: 19 Sep 2014

The trip went off without a hitch. Brenda always makes sure that everything is taken care of.

Great trip, well done!

By: rich b


Reviewed on: 26 Sep 2014

Our trip went well; first flight cancelled but got re-routed. Barcelona was awesome, need to go back. Hotel was well located, nice for Europe, from what I understand. Ship was great, smaller than the new giant boats; rooms were perfect for us. Tours were pretty good, would have changed some if we knew more about locations, but overall good. This was our first trip to Europe, was well planned out, and a great experience. thanks, Rich & Linda Babcock

Brenda is Fantastic in arranging this trip and others

By: shiloh


Reviewed on: 05 Oct 2014

Trip was excellent. Brenda is fantastic in helping arrange trips

Need More Connecting Time

By: Charlie


Reviewed on: 10 Oct 2014

United Flight from IND to Washington Dulles on 9/17 was delayed too much to make the connection to London. United agent worked hard and got us onto an American Airlines flight through Chicago ORD, which worked out just fine. (I actually prefer AA to UA, but without much enthusiasm for either!). Flight back, however, was another matter. LH flight was great, except the meal choice was terrible. Making the connection in Chicago to IND was almost impossible. We had 1-1/2 hours and with wheelchairs we zipped through passport control and customs. But luggage retrieval and security, together with the long distance to the domestic United terminal made it almost impossible. We arrived at the gate, with the best efforts of the fast wheelchair folks, to find boarding closed. Because we were scheduled to fly First to IND, the agent at the gate went down the ramp to the plane, which was still there, and they found two seats and allowed us to board. 1-1/2 hours is not enough time.

helpful, timely, good back up

By: barbara


Reviewed on: 09 Oct 2014

Trip to Italy was great. Choice of villa was exceptional. Would choose a different Florence hotel.

Satisfied Customer!

By: PatLee


Reviewed on: 12 Nov 2014

My husband and I have worked with Brenda for more than 25 years. She delivers an exceptional customer experience every time before, during and after the trip. Her attention to detail in planning the trip and providing us with an itinerary and trip information that is easy to understand and follow is second to none. She understands what we enjoy while on vacation and plans accordingly to expertly tailor the trip to our needs. We have complete trust in her judgment and recommendations. On our most recent trip to the Middle East and India not only did she plan the trip but she accompanied our group of travelers. We are now both so spoiled we may not know how to travel without her! Brenda is a true professional and exceeds our expectations every time.

Brenda is THE BEST !!!!!!

By: Pi & Shine


Reviewed on: 22 Oct 2014

We have been working with Brenda for over 15 years....She always makes our trips perfect!! I think at this point Brenda knows what we like better than we do!! I have recommended her to many people and will continue to do so.

INCREDIBLE Customer Service

By: Desi


Reviewed on: 30 Oct 2014

Brenda was incredible from start to finish. MOST EXCELLENT in customer service.

The trip was fine. Was on time each way

By: Bettye


Reviewed on: 08 Nov 2014

Hi Brenda, the trip was fine. Bettye

Expert, outstanding service!

By: HappiNuss


Reviewed on: 10 Nov 2014

Our recent trip to South Africa was an absolute trip of a lifetime thanks to the expertise and outstanding service from Brenda! She knew exactly which lodges would suit our interests in order to give us an exceptional photo safari experience. She also knew of wonderful activities to sign up for in Livingstone, Zambia! Brenda made sure to give us important tips that were quite helpful. She let us know about everything form trip insurance to safety abroad, packing tips and what vaccines we should have prior to our travel. I can't say enough about Brenda! This will be a trip in which we will treasure our memories for a lifetime! Thanks Brenda!

Excellent service

By: Comment on Brenda


Reviewed on: 08 Nov 2014

Brenda is the best ever. Excellent service.

Great attention to detail!

By: Sue


Reviewed on: 20 Nov 2014

Brenda did a wonderful job planning our Italy trip. She was able to accommodate all of our needs and wants. Every train ride, tour, private car, and hotel was carefully planned and worked without a hitch. We had a great time and will use Brenda again for our next big trip!

Best in the Business

By: Ellie


Reviewed on: 08 Dec 2014

Chose an excellent hotel for us and check to assure that we received everything we expected.

Awesome service

By: Jdub


Reviewed on: 28 Dec 2014

Awesome service again, great job Brenda

Great service and experience

By: tomx


Reviewed on: 07 Jan 2015

A wonderful experience, handled in a professional way, with thorough planning, resulting in not much effort, and lots of fun.

Brenda Tolson is fabulous! Look forward to many years of working with her!

By: Betty1030


Reviewed on: 11 Jan 2015

Brenda is an A+ travel agent! Every reservation has been spot on to what we would expect from an exceptional travel agent. We really don't know what we would do without her!

Excellent service

By: Steve


Reviewed on: 09 Feb 2015

As always, Brenda did a great job and was helpful and efficient.

1st class service for years

By: BNIScott


Reviewed on: 16 Feb 2015

Brenda has always come through for my travel planning. She is the greatest!

Perfect honeymoon!

By: Brooks


Reviewed on: 03 Mar 2015

Brenda planned our honeymoon in Belize for us and everything turned out perfectly! From delicious meals to stunning hotels and fun excursions, we loved every minute. Traveling between our two hotels was a breeze thanks to Brenda's arrangements. We couldn't have done it without help from The Travel Agent! Thanks for everything!!

expert professional service!

By: Betty1717


Reviewed on: 01 Jul 2015

Once again Brenda guided us without a hiccup to our destination. We will always seek her expertise for our travel plans. She's 1st class in her field & we so appreciate all that she does for us.

Amazing Service

By: HineFamilyofFour


Reviewed on: 07 Apr 2015

From start to finish Brenda was along the ride with our family. We have never been on a cruise before and didn't even know where to begin to plan one. We tried to plan it on our own and became overwhelmed and The Travel Agent, Inc. was recommended to our family. All we really had to do was tell Brenda what we were looking for and she gave us plenty of options to choose from. She met with us a week before our trip to make sure we understood how it all worked and to make sure we had all of our paperwork. She answered all of our questions and was even gracious enough to count the lifeboats for our youngest son who was a tad scared of traveling on such a large ship. The folder that she provided to us was so beneficial! She had printed off anything that we might need to know about the cruise and made notes for us to have so that we wouldn't be "lost" when we went on the cruise. Every aspect that could be thought of Brenda took care of for us! We would highly recommend her to anyone!

Disney Dream

By: Debbie


Reviewed on: 17 Apr 2015

Overall, the cruise was great! We loved our rooms, especially having the outside balcony. Probably our biggest disappointment was the food, especially the coffee. I don't consider myself a coffee snob, but it was so bad. We abandoned out dinner time after the first night -the service was poor and our server was very pushy. We ended up eating in the Cabana dining area where we found better service and food. Our server there, Yosi, and the bar server were great to us so we tipped them instead. All of the good and bad we wrote on the comment cards to Disney. I learned that I definitely like a smaller ship. The last day on board was kind of crazy! Our grandsons loved it especially the Oceanaire Club and the sports area. Since that was the main reason for our trip, I would definitely give it a thumbs up. Thanks again for your help, Brenda. We couldn't have done it without you.

Expert friendly agent

By: Booie


Reviewed on: 19 Jun 2015

It was a very full, busy trip but had a great time.

Excellent service

By: LindaZ31


Reviewed on: 16 Sep 2015

Highest quality service. Will continue to use Brenda for all my travel needs in future. I have recommended Brenda to family friends and business assoc. love going on trips with Brenda as the lead. Fantastic!

Incredible.

By: Big Daddy


Reviewed on: 25 Aug 2015

As always, Brenda did a great job. She listens and understands what we are looking for. She recommends great place and all travel arraignments are taken care of. Absolutely the best.

Expert service as always

By: Rosedon


Reviewed on: 16 Jul 2015

Our Alaska cruise was perfect -- Air/ getting onto Princess/ all excursions/ perfect weather -- warm and no rain. All documents labeled and easy to understand. Loved the luggage tags! Thank you, Brenda. You make it so easy!

very pleased

By: Sue B


Reviewed on: 29 Jul 2015

Brenda, From my perspective, you provided excellent and very very patient service.

Professional & Thorough

By: TNB


Reviewed on: 28 Jul 2015

I was very impressed with the vacation package that Brenda put together for my family's trip to Maui, HI. Our situation was complex in that we required split expenses across 2 families, separate trip itenaries, and different hotel accomodations, all while keeping within a very specific budget. Brenda was able to assemble an overall package that met all of these important requirements which ultimately allowed us a wonderful vacation. What impressed me the most was the thorough and detail oriented binder of information that Brenda provided us prior to our trip. Each important document was color coded via sticky tabs and labeled for quick access. This is the attention to detail that will cause me to return to Brenda for future vacations.

Europe 2015

By: Katie


Reviewed on: 03 Aug 2015

Brenda did a wonderful job planning our trip to Europe for this summer. There were a lot of details to keep track of during the process. There were only two things we would change from the trip that was planned. 1 - We did not like our hotel in Amsterdam. The hotel was loud and very, very outdated. The room wasn't the most clean one we've ever stayed in. If we were ever to return, we would choose a less touristy area to stay in (like the Jordaan district or one similar). 2 - We felt as though we spent quite a bit of extra time in the airports before our flights left. We do not normally get to the airport as early as we were scheduled and arrived each time very early. Other than that, our trip was great! We hope to use Brenda again someday when planning another trip.

Professional, friendly service

By: Kathy


Reviewed on: 13 Aug 2015

Given my requirements for the trip to California, my trip was well planned and a very reasonably priced ticket was found.

Cruise of the Baltic

By: larry


Reviewed on: 10 Sep 2015

Brenda's input was flawless. Can't think of a detail that was overlooked. When something was needed it was there. We had a wonderful trip and her input was largely responsible.

Simply the best!

By: mouse


Reviewed on: 06 Sep 2015

We've worked with Brenda for nearly 20 yrs. and have never been disappointed with any arrangements she has made for us. She is on top of every detail. We have recommended her to others and will continue to o so in the future!

Wonderful to work with

By: 1279


Reviewed on: 28 Sep 2015

Brenda was wonderful to work with. My husband and I have used her several times and never had a hick up with our arrangements. She is available 24/7 while you are traveling and comes to the rescue when needed. We highly recommend Brenda to make your travel arrangements.

Trip to England, Scotland, and Ireland

By: Mike


Reviewed on: 04 Oct 2015

Brenda did a splendid job of setting up and coordinating our trip. We highly recommend her for any one planning a trip like this. We were provided a complete set of site documentation along with guidance in handling money and arranging for its exchange. The trip was arranged by CIE Tours, which needs to be credited for putting it together as a cohesive and comprehensive site-visiting tour. Brenda made it special by adding her personal touch based on her long-time planning and travel experience.

Great

By: Big Daddy


Reviewed on: 02 Nov 2015

As always, Brenda surpassed our expectations. Her knowledge is second to none. It is always a pleasure to work with. She is always available and does things sometimes without us having to ask. I have had many agents but she is far and above all of them.

Flawless

By: Ellie


Reviewed on: 03 Dec 2015

Brenda arranged hotel and car rental. Everything went smoothly.

Flight

By: Santa


Reviewed on: 02 Jan 2016

Wheel chairs to/from gates were terrific. Flight changes handled well. Good flights.

Excellent job

By: Toby


Reviewed on: 07 Feb 2016

For our trip to Australia and New Zealand, Brenda did an excellent job. She was thorough, able to answer all our questions and gave us a lot of information. Lots of useful handouts. The cruise that we took was excellent with a lot of wonderful excursions. The only problem we had was the Princess ship that we were on was somewhat outdated and during storms would actually leak. Lots of buckets all over.

Exceptional Experience

By: Perk


Reviewed on: 31 Jan 2016

As always Brenda delivered an exceptional experience with attention to every detail. We have had the pleasure to work with Brenda for many years and she is hands down the best.

superb cruise

By: sue124


Reviewed on: 11 Feb 2016

Brenda did a fantastic job helping us plan our Caribbean cruise. We had only been on one other cruise so we were apprehensive on what to do, who to go with, etc. With her expertise she helped us plan our whole trip, giving us helpful suggestions along the way. She explained everything so that we knew what to expect. Everything went smoothly, from the plane rides, to boarding, to shore excursions. It felt to good to know that someone had our backs in case something happened.

Great Attention to Detail

By: Margy55


Reviewed on: 06 Apr 2016

It was a pleasure to work with Brenda Tolson in planning our recent Royal Caribbean cruise. She was extremely accommodating and very knowledgeable. As an experienced travel agent and world traveler she provided helpful suggestions and tips that made are cruising experience more pleasant and enjoyable. She was readily available and willing to answer our questions and make all cruise and travel arrangements on our behalf. I look forward to working with Brenda in planning future cruises and/or travel excursions.

Splendid

By: Ellie


Reviewed on: 29 Apr 2016

No one has ever taken better care of us than Brenda.

'the" travel agent- - she knows travel!

By: bruce


Reviewed on: 02 May 2016

I have worked with many travel agents and Brenda is the BEST! She knows essential locations and she knows essential means of travel. Brenda thoroughly analyzes preferences for travel, lodging and touring and applies them to your destination. If you want a worry free way to travel, she is the one who can help you get there and get back without a worry.

Friendly and helpful seevice

By: Deana


Reviewed on: 21 May 2016

Lots of ideas and helpful tips for the trip like going in a day early and airline upgrade for more room on long flight.

Terrific!

By: Elizabeth


Reviewed on: 20 Jun 2016

Brenda was wonderful! She did a great job planning our trip to the Bahamas. We'll definitely use her services in the future.

Great Trip

By: Freddie


Reviewed on: 28 Jun 2016

We had excellent service - in obtaining the tickets, including using frequent flyer points. The use of wheel chairs to/from gate was such a relief, all provided by Brenda.

Fantastic!

By: jw


Reviewed on: 12 Jul 2016

Brenda made the trip very smooth and helped me out when my flight was delayed. She gave great advice on what excursions to go on and I was very happy with the trip!

Great planning of flights and helped when luggage was misdirected

By: MargieF


Reviewed on: 10 Jul 2016

The planning of our flights to Germany and back was very well thought out. We had plenty of time to connect, great seats, and there was always the option of a later flight in case we would miss one with a delay. One suitcase did not arrive with us, and it still had not been delivered the following day according within the time frame given by Delta. Their local office was closed, but we called Brenda, and she was able to get back to us with information and reassure us. It is nice to have someone to contact when something doesn't go according to plan.

Fantastic National Parks

By: Charlie


Reviewed on: 15 Sep 2016

Fantastic trip. Perfect weather outside San Francisco, and even nice there. Everything went smoothly, even the flights. Yosemite and Sequoia National Parks are jewels, and should be visited by everybody.

Expert friendly service

By: Rose73


Reviewed on: 22 Sep 2016

Everything was perfect. Brenda went above and beyond by getting us an early flight home and canceling our Las Vegas hotels and tour due to my husband's illness. We trust her implicitly.

Great Tauck but disappointed in air flight

By: Margaret71


Reviewed on: 18 Oct 2016

Brenda was very helpful. My only disappointment was my flight to Frankfort. I thought I had paid extra for extra legroom and I got a regular economy seat whose back did not lead back at all. On flight home from Frankfort was in the extra economy and even more realized how bad my outgoing seat was.

Excellent detailed service

By: Toby


Reviewed on: 07 Oct 2016

We had an excellent experience on our cruise to the Baltic and visiting St. Petersburg Russia. As always Brenda has been an excellent travel agent who is very detailed, very helpful and always with a smile and a great sense of humor. She is able to answer any and all our questions. Her advice is priceless. She enhances our experience on our various vacations.

A fun trip

By: Jlk


Reviewed on: 07 Oct 2016

Brenda planned a great trip to Alaska for my family. She was knowledgeable and all of her suggestions on flights, tours and general cruise information added to the enjoyment of our trip.

Prompt, friendly replies to,all my questions

By: Becho1962


Reviewed on: 13 Oct 2016

Brenda, I appreciate all your help with my trip to visit my sister. The flight was great and lots of curb side attention!!! Thanks!!!

Wonderful trip

By: M and M


Reviewed on: 15 Oct 2016

Wonderful weather. Well-landed. All of our arrangements were smooth.

We love working with Brenda!

By: John


Reviewed on: 22 Oct 2016

We have worked with Brenda for almost 20 years! Every trip she has arranged has been perfect! We have recommended her to our friends & family and they have been very happy too! We think she is the best!

Amazing Attention to Detail

By: Bnizzle


Reviewed on: 28 Oct 2016

Brenda did a terrific job helping me plan our 26 day European vacation/cruise. Her attention to every detail of the trip was amazing! She was always available and answered all my emails promptly. Brenda has outstanding knowledge of every asset of trip planning. We especially loved her travel packet that was filled with goodies. She is an excellent travel agent, and we would highly recommend her.

The Best Travel Agent!

By: David


Reviewed on: 03 Nov 2016

Shes the Best in the business!!!! Silvers Seas Silver Shadow is scheduled for an update and it is in need of it. Some what outdated. Luggage Foreward. This worked great. Cox and Kings. Another great assist by this agency. Their guides were outstanding.

Great friendly service

By: Chepe76


Reviewed on: 08 Nov 2016

Brenda is a very efficient agent, she is very friendly and really understands what we need every time that we need her services for traveling.

I hate to rank people

By: Srmerri


Reviewed on: 10 Nov 2016

Our Seabourn cruise was slightly disappointing but that wasn't Brenda's fault. Our Virtuoso excursion was terrific as usual. If this is about Brenda she didn't have much to do with our plans. I selected the cruise, made the airline reservations and selected our own restaurants and hotel. She didn't have much todo but that was our choice,

Buffalo

By: Kim


Reviewed on: 19 Mar 2017

Excellent! She quickly helped us out of a bad weather situation, and got us home. Without her, I'm sure we'd still be stuck!

Cruise

By: Tom Seeley


Reviewed on: 28 Mar 2017

Excellent. She met all our trip needs. We were well prepared and our trip went very smoothly. We will use her agin.

Always helpful

By: TC


Reviewed on: 01 Jan 2017

Brenda arranged all the flight reservations (for four of us); car pickup; rental car for our CA trip. She was able to expertly weave our separate flight schedules (5 of us on 2 different airlines) so we would be at the airport at close to the same time. NO problems - no issues - as always! She always delivers and she is always available and helpful in the increasingly likely event your plane is delayed, etc. etc. In today's uncertain travel environment, one would be crazy NOT to have an expert like Brenda in your corner!

Brenda is the Best!

By: Bruce


Reviewed on: 21 Jan 2017

Fantastic. She always answers my calls and/or emails. She has good judgment about flight and hotel options

The best

By: Big Daddy


Reviewed on: 19 Jan 2017

Brenda continues to be the very best. Her knowledge is unsurpassed. I know I can always count on her and look for her advice. She currently working on 3 more trips and we couldn't be happier.

Royal Princess Cruise

By: RoDon


Reviewed on: 30 Jan 2017

As always, Brenda's guidance and support were outstanding. We are so lucky to have found her to assist us in our travels. We can thank Cindi Carey for recommending her several years ago. She is helping us with our Insight bus tour in September, and we expect it will meet our high expectations as always.

Outstanding

By: A Tolson Traveler


Reviewed on: 04 Feb 2017

Excellent, in fact, outstanding. She's not only easy to work with but - most importantly - she really knows her stuff, including the ins and outs, and tricks of the trade.

Professional, detail oriented

By: Bunny


Reviewed on: 14 Feb 2017

Our trip was actually planned with Andi Dosey; Brenda Walters took over for her. Brenda Tolson handled only the final details of our cruise -- assembling and passing on to us the documentation for our cruise. She did the most amazing job putting everything together in a manageable way so I didn't have to do anything to find and have the papers I needed for the flight, the transfers and the cruise. She also told us of amenities available, such as transportation to and from the Indy airport, about whichwe were unaware. I wish she had handled the whole process. I will definitely use her again.

Brenda was wonderful!

By: Barb


Reviewed on: 17 Feb 2017

Working with Brenda was great. She took the time to listen and ask questions which enabled her to put together a fantastic cruise for us. She was quick to respond to my emails and phone calls. She chose great flights and a great hotel for the night before our cruise. She gave us tons of valuable information about where we visiting and great tips for travel. I would recommend Brenda with any hesitation.

Love working with Brenda!

By: Mouse


Reviewed on: 22 Feb 2017

We have been working with Brenda for about 20 years ~ she always does a great job planning our trips! We have and will again recommend her to others that need assistance in planning a trip. She is simply the best!!!

DR Trip

By: Barry


Reviewed on: 03 Mar 2017

Brenda did a great job on my trip to the Dominican Republic as well as for eight other individuals. She searched websites and found us the lowest available air fares.

Brenda is Excellent!!!

By: BAJ


Reviewed on: 03 Mar 2017

Brenda is a real professional!! She is very thorough, professional and helpful. We went to Brenda not knowing what we wanted, and Brenda was very patient and informative. She took care of everything from the tags on the suitcases to the trip home. I would use Brenda again for all types of travel. She does more than just set up your trip, she details everything in a folder, so all you have to do is look at what is next in your folder.

Recommending Brenda Tolson

By: Maganda


Reviewed on: 20 Mar 2017

Brenda has been our travel agent for so many years and she always did an excellent job .i am recommending her to anyone who wants to travel to go to her as their agent

Cruise Historic South and Golden Isles

By: Richard Schumacher


Reviewed on: 14 Apr 2017

Brenda did an amazing job with all the details for our cruise and everything went exactly according to plan. On one of the flights, our seat assignments had another passenger sitting between us which was a slight inconvenience but I presume there was a cost savings which necessitated the assignments. We sincerely appreciate all her efforts and look forward to working with her in the future.

Trip to Memphis for Easter

By: Ro


Reviewed on: 23 Apr 2017

I will always need Brenda's advice and help when traveling. She is so good , friendly, and informed.

Another great trip

By: Big Daddy


Reviewed on: 08 May 2017

Our trip was flawless as usual. Brenda is by far the best I have ever worked with.

Outstanding travel consultant

By: Toby


Reviewed on: 25 May 2017

We have worked with Brenda for years and she is an outstanding travel consultant. She treats us as if we were family. She is very detailed, knowledgeable and caring. Her information is always up to date and she gives us numerous detailed handouts which are of the utmost value. We could not be more pleased. Because of her extensive travel experience, she is always able to give us up-to-date information and valuable suggestions on our various excursions and cruises. We would recommend her for any and all travel plans to anyone without any reservations. .

Great trip

By: Big Daddy


Reviewed on: 28 Jun 2017

Brenda put together and incredible experience for my family. There are 3 of us and we went on a cruise on the Baltic. We asked for several things as we have different preferences on what we do. She was able to build a day by day itinerary that had something for everyone. She was alway available before and during our trip to answer questions. She set up tours for us in every port, with drivers and guides. She even found certain planes for us to fly on so my son could experience different aircraft. After the cruise we went to Paris where she found us a 40 launch to tour the Siene river. It was a great time. I would recommend her to anyone without hesitation. She does more behind the scenes then most agent ever think about. Thank you Brenda. K,A and A

Bermuda

By: Andy


Reviewed on: 28 Jun 2017

Brenda has always done a wonderful job for us. She is very detail oriented and her travel packet to us makes sure that we understand when and where we should be. She has great suggestions and we know if we have a problem she is available to help

NW Trip

By: Jan


Reviewed on: 14 Jul 2017

Working with Brenda was a great experience. She is very knowledgeable and easily made our arrangements. The trip went very smoothly. I will definitely use Brenda's services again

Very helpful

By: Deanna


Reviewed on: 28 Jul 2017

Brenda was very helpful in planning our trip.

Milan/Lake Como/Zermatt/Montreux/Geneva

By: Monthly flyer


Reviewed on: 12 Aug 2017

Brenda is the best. She knows the places and how to navigate the transitions of travel. Brenda is responsive and quick to find viable travel options.

New England trip

By: Chali


Reviewed on: 11 Aug 2017

All the places that we wanted to see were carefully planned out. Directions to and from various were clear.

A nice travel agent

By: Traveler


Reviewed on: 16 Aug 2017

I know Brenda for at least 7 years and she is a joy to work with and very knowledgeable with domestic and international travel. I am very glad to know her and thankful that she is my travel agent. My husband I have traveled to Italy, Morocco, Panama and many domestic places in the US via her assistance. Her tour guides she has assigned are very reliable and are trips were well organized. I highly recommend her.

Chicago Getaway

By: Pat


Reviewed on: 17 Aug 2017

My husband and I have worked with Brenda for many years. She is a true professional, provides exceptional support, advice and experience. I have recommended her numerous times to friends, associates and even fellow travelers who recognize how happy we are during our travels.

Seattle

By: Jan


Reviewed on: 16 Aug 2017

Everything was handled professionally. The trip went smoothly.

Travel

By: Ro


Reviewed on: 02 Oct 2017

Great, she's friendly, efficient and informed. It makes my travel plans so much easier and dependable.

Fantastic Travel Advisor!

By: Henns


Reviewed on: 23 Aug 2017

Brenda always goes above and beyond when setting up vacations for us. She makes sure that absolutely everything goes as smoothly as possible!

what is a review title?

By: Clean Gene


Reviewed on: 03 Sep 2017

Always first rate, competent & helpful.

Brenda Tolson

By: nanook


Reviewed on: 14 Sep 2017

Brenda did a great job keeping us informed and assisting with other excursions. Also set us up at hotels in Lucerne and Amsterdam. The trip couldn't have gone smoother. I'm recommending people I talk to about our trip to contact Brenda.

Great vacation

By: Springer


Reviewed on: 11 Sep 2017

Brenda was great to work with. She helped make our vacation very enjoyable.

What a pleasure our trip was because of Brenda

By: skip


Reviewed on: 14 Sep 2017

very easy to work with. Her knowledge of world travel is most helpful when planning a trip to some place you have never been. Brenda has a great sense of humor and adventure, so she can direct your travels to fit your personality and interests.
Not Recommended

Somewhat disappointed

By: Judy


Reviewed on: 18 Sep 2017

Brenda was great at the outset but had a lot of difficulty in communication throughout the planning process. She was most prompt in sending out financial statements.

Boston and Islands

By: DonRose


Reviewed on: 25 Sep 2017

As always, Brenda's part of our trip was faultless.

air travel

By: Dee


Reviewed on: 24 Sep 2017

Great! She knows how to set up the best flights and transportation. She gives tips to make it go as smoothly and comfortably as possible. I would use her services again for my next trip.

Fantastic

By: BB


Reviewed on: 04 Oct 2017

Great to work with. Very knowledgeable. Works quickly. Great results.

Smooth Sailing

By: Prince Edward


Reviewed on: 04 Oct 2017

Excellent. She is a pro. Very attentive. Very nice.

Review of Brenda

By: Bob


Reviewed on: 08 Oct 2017

Very good good attention to detail

My trip to Massachusetts

By: Jo


Reviewed on: 09 Oct 2017

Brenda is always extremely helpful and very professional. She doesn't mind if I change my mind and change plans midstream. She's always friendly and helpful with suggestions for my trip.

responsive, professional

By: senior traveler


Reviewed on: 16 Oct 2017

Working with Brenda is great. Unfortunately we had to cancel the cruise because of the hurricane. Brenda did yeoman's service, first planning and setting things up for the cruise and then untangling the cancellation so we would get the best refund deal, between the cruise line's offer and the insurance policy we purchased.

Superior Brenda

By: Funny


Reviewed on: 17 Oct 2017

Brenda is a superior advisor!

Cruise down the Mississippi.

By: Grandma


Reviewed on: 23 Oct 2017

It is always fun traveling with Brenda. She does a great job.

As always, excellent!

By: Dee


Reviewed on: 20 Oct 2017

Brenda has planned dozens of trips for us, and, as usual, our latest trip was flawless. From the moment we left home until we returned, every transfer, flight, hotel , and excursion was perfectly planned. Brenda always plans our trips with the same care she uses planning her own journeys. We, also, travel confident that she will quickly solve any problems that might develop during our adventures to our full satisfaction. We look forward to many more trips perfectly planned by Brenda.

Brenda Tolson

By: GJ


Reviewed on: 18 Oct 2017

Have used Brenda for our travel plans many times and have always been extremely pleased. Flights get us there to maximize our time, hotels are very nice and convenient to our planned excursions. Tours we have booked have all been fantastic. We always take Brenda's recommendations and have yet to be dissapointed.

South of France

By: Charlotte


Reviewed on: 23 Oct 2017

Always a pleasure. It is a luxury to have Brenda making my travel arrangements. She "knows the territory"; so, I tell her where and when I want to go. Brenda responds with a plan, and all I have to do is pack. I especially appreciate how quickly Brenda responds if I need to talk to her. My rating: ☆☆☆☆☆+

Brenda Tolson

By: JoAnne


Reviewed on: 29 Oct 2017

Brenda has made travel arrangements for us a few times. She is always dedicated to making sure we find what we are looking for and that we are pleased with our travel and her service.

Seven Seas Venice and Dalmatian Coast

By: Pat


Reviewed on: 29 Oct 2017

Brenda is a true professional. We have worked with her for many years and have never had anything but an exceptional experience. We trust her recommendations and have always found that she has our best interests at heart.

Last month minute changes

By: Curly


Reviewed on: 30 Oct 2017

She is always reliable and ready to work with us for any changes in our original schedule. She always look for the most reasonable costs and itinerary.

Experienced advice

By: Penny


Reviewed on: 08 Nov 2017

Brenda really knows cruises, and her advice on which boat, differences in cabins, routes, tours and every aspect of the cruise was invaluable. Especially for our first time on a cruise, her knowledge helped us a lot.
Not Recommended

Everything was "messed up"

By: John


Reviewed on: 04 Nov 2017

From the first time we met with Brenda she messed up my first name and even though we pointed it out to her repeatedly she still had it wrong when she printed out our "bon voyage package" the week before we left. We had to contact both the cruise line and the hotel that she booked for us and correct the reservations. Every time we contacted Brenda she had whatever it was that we contacted her about 'on my desk' but usually it required multiple contacts to get her to actually send us anything. It was obvious that as "budget" travelers we weren't the demographic that Brenda and/or The Travel Agent were used to dealing with. We won't be back.

Outstanding

By: Charlie


Reviewed on: 09 Nov 2017

Easy, thorough, professional, and delightful.

Brenda Tolson

By: D Fout


Reviewed on: 04 Nov 2017

Brenda was gracious and professional. Perhaps more layed back then we would have liked. But that is the perception of nervous travelers. She did all that we asked.
Not Recommended

Great month on the Celebrity Silhouette

By: egyptes


Reviewed on: 03 Dec 2017

We did not like working with Brenda Tolson as she charges you $100 everytime you call and ask for something. We understood that there was a $100 fee for her services in the beginning but found out that if we wanted her to check on a better price or move our cabin, she would send a very lengthy email stating how long all that took and that would be additional charges each time we called. We did talk with Celebrity Cruise lines to have our reservations, as we were on a back to back cruise for 28 nights, and they told us we could move our reservations to them and then to another travel agent. When I contacted Brenda to do this she responded with, she would not charge us for this reservation if we had any changes or updates the additional $100 for every phone call, and ask that we stay with her. We did stay with her for these reservations. She is very nice and sent us a great packet of information for our trip. I cannot recommend her because of the extra charges for every phone call.

traveler

By: traveler


Reviewed on: 08 Dec 2017

Knowledgeable, helpful, detail oriented. A successful trip, with her help and expertise.

Always on top of it

By: road warrior


Reviewed on: 04 Dec 2017

Brenda is terrific...she always answers the call. She knows how to navigate the system quickly and effectively to enhance the travel experience.

A++ as always

By: Tom


Reviewed on: 26 Dec 2017

We have never worked with someone so professional and squared away as Brenda is - 110% effort and we've never had occasion to be even slightly dissatisfied! Thanks Brenda!!!

Viking Cruise

By: CD


Reviewed on: 31 Dec 2017

Brenda is FANTASTIC! She's the best for a number of reasons. Her plans are very thorough and very well thought out. She offers insight that the normal traveler doesn't possess. Her understanding and background work to customize our trip was second to none. If a problem were to arise while on the trip her assistance is the best!. If you are planning a trip you'd be well served to utilize Brenda's services, we have for 30 years and her plans and efforts always have exceeded our expectations.

Trip to Barbados

By: Big Daddy


Reviewed on: 12 Jan 2018

Working with Brenda is alway a joy. She makes it easy for my family to travel. She has amazing knowledge and that really helps. She know our likes and dislikes and makes sure that our trips are the very best. Thank you Brenda.

Equinox trip

By: Tom Cruise


Reviewed on: 17 Jan 2018

Very knowledgeable and organized. Brenda has a lot of experience traveling and gives great advice.

Best Travel Advisor

By: Cruise Lover


Reviewed on: 02 Feb 2018

I have worked with Brenda for several years to plan my cruises. Brenda is , without a doubt, the best travel advisor I have ever used. Her vast knowledge and attention to detail makes the cruise experience totally enjoyable. I have referred her to several friends, who have raved about the service she provided them.

Superior

By: Sandy


Reviewed on: 05 Feb 2018

Brenda is a superior travel agent! She gives you excellent advice,

Best travel agent!!!!!!

By: Lee


Reviewed on: 26 Feb 2018

Wonderful! It has been a pleasure to have her as my travel agent for almost 30 years.

Brenda is the best!

By: John&Lisa


Reviewed on: 05 Mar 2018

We've been working with Brenda for at least 20 years. She knows how we like to travel. She always has options, but knows the "best" choice for us. We will be planning our 25th anniversary trip this year and of course Brenda will have a great roll in making it happen! We have recommended her in the past & will continue to. Brenda is the best!

Costa Rica

By: Pat


Reviewed on: 08 Mar 2018

We have worked with Brenda on numerous trips over the past 30+ years and she is a true professional. We are so spoiled that we miss her guidance when we do a simple long weekend trip! Always goes above and beyond to deliver an exceptional travel experience. It is a great feeling going on vacation knowing every detail has been thought through so you can relax and enjoy the trip.

Hawaii trip

By: Sha


Reviewed on: 16 Mar 2018

Easy and very understanding of my needs/ideas.

cruise

By: Kitty


Reviewed on: 12 Mar 2018

Brenda is great. Knowledgeable. She's especially good about ordering things in ways that spread out the expenses and about putting together travel documents so they are easy to find as needed.

Panama trip

By: Gene


Reviewed on: 15 Mar 2018

She is always great.

Top notch!

By: LHine


Reviewed on: 25 Mar 2018

Brenda is very easy to work with and she has great information. She is always quick to respond to questions and available whenever needed. Because of her dedication, I've had to great vacations and not really had to do anything in planning them. I'd definitely recommend her!

Viking Mediterranean cruise

By: Kristel Novotny


Reviewed on: 08 Apr 2018

Brenda did a great job. Her work was very professional and attentive to details. Everything she planned worked out perfectly. Great job and we would definitely use her again.

Cruise

By: Kent Erb


Reviewed on: 01 Apr 2018

Excellent recommendations!

Cruise

By: Kristy


Reviewed on: 19 Apr 2018

Great. She was very helpful with last minute requests

Another flawless adventure!

By: DR


Reviewed on: 21 Apr 2018

Brenda is a master of attention to detail. Our latest trip to Portugal and Spain was a wonderful adventure thanks to Brenda's meticulous planning.

Working with Brenda Tolson, you will have access to:

  • - Special perks and extra amenities
  • - An experienced travel guide whom you can rely on before, during, and after the trip
  • - Exclusive luxury resorts and properties
  • - Once in a lifetime experiences

Explore with the Best

Virtuoso Advisors are constantly pushing the boundaries in unique travel experiences.
Alliance programs are unique tailored experiences exclusive to travelers working with Virtuoso Travel Advisors.
learn more