
Travel Specialties
Interests
- Culture, History & Arts
- Honeymoons
- Safari
- Independent Tours
- Ocean Cruising
Destinations
- Australia
- Canada
- Bahamas
- Germany
- Italy
- View More...
Selling Travel Since
1981
Languages
- English
My Background
I began my career in the travel industry in 1981 and have worked for Universal Travel since 1982. I serve as both a travel advisor and manager of the Beaumont, Texas office. I am a Certified Travel Consultant (CTC) and Accredited Cruise Counselor (ACC) and have traveled extensively in the United States, Caribbean, Canada, Mexico, Australia, Hawaii, Europe, Kenya, Tanzania, Botswana, South Africa, and India. I specialize in creating lifetime experiences and memories.
Places I Have Traveled
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Reviews and Recommendations for Kristie England
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Recommended
Great help all the way.
By: Lloyd
Reviewed on: 03 Dec 2013
Kristie has been our travel agent for many years. We have traveled extensively over the past years and have trusted our trips to Kristie.
Recommended
Absolutely the best
By: Becky
Reviewed on: 25 Nov 2013
You can count on Kristie to make sure that every detail is taken care of and that whatever she recommends is top notch. The trips she plans are outstanding.
Recommended
Best in The Business
By: JGardner
Reviewed on: 24 Nov 2013
Kristie's exclusively handled our business and family travel since 1992. There's a reason. Will not travel without her in the co-pilot seat. She a seasoned traveler, always has a good idea for the "next trip", and has our back 24/7/365 when things go sideways on occasion. I selfishly hope Kristie never decides to retire. :-)
Recommended
Highly Recommended
By: Tom B
Reviewed on: 26 Nov 2013
I have used Kristie many times, and as always the trips are perfect. She is really good at anticipating my expectations and always exceeds them.
Recommended
The best
By: Phil
Reviewed on: 24 Nov 2013
She saved us from a terrible hotel of our choice in Paris and got us into a perfect hotel for our needs,
Recommended
Highly Recommend
By: Cacki
Reviewed on: 24 Nov 2013
Fabulous trip! Very well planned and just what we asked her to do.
Recommended
Kristi England
By: Ashley M.
Reviewed on: 20 Dec 2013
Kristi England has been my travel agent for many years. She has always made sure I had exactly what I wanted concerning my trips. I have complete faith in her and would not use anyone else. She is awesome! She has gone out of her way to search for the best prices and hotels, and I have never been disappointed.
Recommended
Highly recommended
By: Fineartsdean
Reviewed on: 24 Dec 2013
Kristie always plans a great trip and takes care of her people. You can't do any better.
Recommended
The Perfect Train Ride!
By: SAK
Reviewed on: 28 Dec 2013
The Pullman is the way to travel. It was perfect in every way, just not long enough!
Recommended
Ultimate professional
By: Thender728
Reviewed on: 09 Jan 2014
Kristie England is a wonderful travel agent. We have used her services and advice on several trips. She is always accommodating and extremely knowledgable . We would recommend her in an instant and have done so many times. She is a delight to work with.
Recommended
Highly Recommended
By: Soccer Mom
Reviewed on: 19 Jan 2014
Kristie has made my life so much easier. She is always so patient, positive and thorough. She has really gotten to know my family and how we like to travel, with all the different quirks we have, which reduces the amount of time required of me answering questions. She ALWAYS offers us a couple of options and has done her homework before returning my email/phone call. I'm not sure when she sleeps because she has answered my panic call at many hours of the day/night.
Recommended
Highly recommended!
By: Windsong
Reviewed on: 16 Feb 2014
My recent trip to Midland, planned by Kristi, was on target! Great trip! Great travel agent. Highly recommend!
Recommended
I have recommended to all my friends and family!
By: Honeyjack
Reviewed on: 23 Feb 2014
Kristie has been taking care of all my travel needs, planned all my trips and has gone beyond in ensuring that all is well. She is extremely helpful even if called with changes after vacation has started. She is "the best".
Recommended
Best in the business and our exclusive travel advisor for over 20 years.
By: Jumper57
Reviewed on: 05 Mar 2014
Wouldn't consider traveling without Kristie making all the arrangements and watching our back while out in the world. Simply superb.
Recommended
New England Triip
By: Vicki
Reviewed on: 07 Oct 2019
Kristie is a pleasure to work with. She is so knowledgeable and helpful
Recommended
Kennebunkport
By: Belle
Reviewed on: 24 Oct 2019
Kristie knows exactly my style and goals for every trip I’ve taken and has MADE IT HAPPEN for me... she makes my travel seamless and exceeds even what I expect... and that’s saying a lot!!!!!
Recommended
Highly recommended
By: Charles61
Reviewed on: 11 Mar 2014
Kristie England has assisted us with several trips. She is most professional and accommodating. She is a stickler for detail in planning and will do everything to see that her client receives the best service, not only from her, but venders with whom she arranges accommodations and travel. She follows up meticulously and makes any needed adjustments due to client changes in plans. Kristie treats small trips and large ones with the same professionalism. I would give her the highest recommendation to anyone who seeks travel assistance.
Recommended
Highly recommend
By: cat
Reviewed on: 12 Mar 2014
Kristie is very helpful and most pleasant to work with. I have recommended Universal Travel to many of my co-workers and they have also been pleased with the services.
Recommended
Highly recommended
By: Phil
Reviewed on: 12 Mar 2014
she is the best travel agent I have ever used. I have recommended her to my friends.
Recommended
Wonderful...highly recommend
By: Kat
Reviewed on: 13 Mar 2014
Perfect trip, Perfect information and planning from Kristie!
Recommended
Highly Recommended
By: osage mom
Reviewed on: 16 Mar 2014
Kristie has always been very patient and attentive to my family's needs for the best travel experience. Sometimes, we are last minute planners and other times we plan for months, going from one locale to another before deciding on a destination. She always gives full attention to our ideas while offering other ideas of her own. I can always reach her and her staff is very helpful in her absence. I have recommended her to many of my friends.
Recommended
Great trip
By: Bruce
Reviewed on: 16 Mar 2014
Another great trip! I would recommend Kristie and Universal Travel for providing the best service. I plan to use her again and again.
Recommended
Kristie is the best in the industry! PERIOD!
By: Fitman
Reviewed on: 16 Apr 2014
Without a doubt Kristie is the best at what she does.Up until 2007 I always used the online booking sites until a friend of mine recommended Kristie to me. Being the "shopper" i strive to be, I gave her a shot and compared her rates to the internet. Kristie was actually the same if not slightly cheaper! Plus you interact with a real person, who now my wife and I consider a friend. We've since scheduled several trips with her. My wife turned 40 recently. I contacted Kristie and just told her NYC. She took charge from there and scheduled the most romantic trip to NYC I could possibly only dream about! She knew exactly where to eat, stay, visit, shop etc.. Possibly the best vacation of our lives. We don't even consider a trip without using Kristie's assistance.
Recommended
Highly Recommended
By: FFMJR
Reviewed on: 21 Apr 2014
Kristie England has assisted us with trips to all 7 continents on the globe. We are anticipating our trip to Paris and a Seine River Cruise in the near future.She has given careful attention to every detail and worked hard to accommodate our requests for assistance with transfers and special tours while in Paris. We are grateful for the great service Kristie has provided for our travel needs.
Recommended
She has agreat deal of experience and is glad to share it with her clients to add to their trips.
By: Warren
Reviewed on: 25 Apr 2014
We have appreciated Kristie's good help for many years, and will be in touch with her again when we can next put a trip together. Her experience and counsel really has added to the enjoyment and experiences we have had on our many trips. All of which she has arranged.
Recommended
I highly recommend Krisie.
By: We had a wonderful trip to Italy .
Reviewed on: 27 Apr 2014
We had a wonderful trip to Italy and Kristie went beyond our wishes to plan a fabulous trip. However I would not book Luthsana airlines again. They made too many mistakes. They canceled one of our flights the day we left without notifying us.
Recommended
Highly Recommend
By: Cathy
Reviewed on: 17 May 2014
Kristie England goes over and beyond making ever effort to make sure everything goes perfect on trips! We would highly recommend her to anyone for travel experiences!
Recommended
Great as always
By: Bruce
Reviewed on: 26 Jun 2014
I have used Kristie for years and have never been disappointed. Whether its booking a cruise, a trip to Europe or a trip really off the beaten path, Kristie is able to put together a truly memory experience that goes off without a hitch. I don't know what I would do without her.
Recommended
Highly Recommended
By: Bel
Reviewed on: 22 Jul 2014
Kristie England is a wonderful travel agent always addressing every detail.Kristie will take time to ensure your arrangements work smoothly and are to your specifications.
Recommended
Highly Recommended
By: Dakota 11
Reviewed on: 28 Jul 2014
Kristie is amazing! She will help make your "bucket list" complete!
Recommended
The best service
By: Phil
Reviewed on: 03 Aug 2014
Kristie made a trip with difficult logistics an easy trip.
Recommended
Service Spectacular!
By: JPerky
Reviewed on: 20 Aug 2014
Thanks for helping us plan the trip of a lifetime. It was long, but we saw so many things we still can't imagine that we were really there. Globus has the market on being sure you see the special things that you read about in all the travel books. France Custom Tours did a wonderful job with our two days at all the Normandie beaches. Our tour guide, Tim Smith, was incredible with his knowledge of the area and all the details. We highly recommend this Traditional Grand European Tour by Globus. Thanks again!
Recommended
Kristie did great as usual
By: Don66
Reviewed on: 23 Aug 2014
Kristie did her usual wonderful job in arranging our air. Unfortunately, I used our Starwood Points for our hotel stay and they did not honor the checkout time on the reservation and had us check out 5 hours earlier than the reservation confirmed. Hotel staff was not helpful, and even after the fact, only begrudgingly reinstated some of our points. Usually spg is great, but the hotel in Grand Cayman, not so much. None of it was Kristi's fault and I'd continue to use and highly recommend her.
Recommended
Professional & Caring
By: Traveler48Beaumont
Reviewed on: 02 Sep 2014
Kristie England coordinated every aspect of our recent trip to France for a Seine River Cruise. From the car service pickup at Charles DeGaulle airport in Paris, check in at Le Tremoille hotel and subsequent transfer to the Vantage River Cruise all the details were handled perfectly. We included a stopover in Istanbul on our return journey. The land based tour company Sea Song delivered all services as promised. The personal pick up in Istanbul, our stay at the Four Seasons Sultanhamet, the outstanding tour guide and our personal escort pack to the Istanbul airport made for the perfect finale for our trip. Kristie researches and works hard to assure her clients have the best travel experience possible.
Recommended
the best ever!
By: trl6686
Reviewed on: 15 Sep 2014
As always, Kristie England does a superb job in planning a trip for us.
Recommended
Does it with total professionalism
By: Pj
Reviewed on: 29 Sep 2014
She made a logistically difficult trip easy.
Recommended
All Details Handled Perfectly
By: Beaumont48
Reviewed on: 08 Oct 2014
Every detail of my trip to California and then on to Colorado were handled perfectly. Airplane reservations and car reservations were all in order making the trip a smooth one. It is comforting to have someone who provides personalized service even for routine trips.
Recommended
BEst service
By: Jo
Reviewed on: 15 Nov 2016
Trip was great! Limo service, hotel, plays. Thank you so much. Will never go anywhere without Universal planning.
Recommended
The Best
By: Gene
Reviewed on: 09 Feb 2017
We have worked with Kristie for many years and she has put together some incredible trips for us. Our most recent trip to Patagonia exceeded our expectations and every detail was taken care of perfectly.
Recommended
Great Travel Agent
By: Fineartsdean
Reviewed on: 31 Oct 2014
Kristie is an outstanding travel agent. With complicated trips, she knows what is needed and insures that your needs are met. For each trip, I can count on her to take care of more than just transportation and lodging. She will recommend appropriate sights to see and places to go, best places to eat and even things to stay away from. My entire family works with her for business and vacations. I could no recommend anyone higher.
Recommended
Great Travel Agent
By: Travel queen
Reviewed on: 07 Dec 2014
Kristie is a wonderful person to know as well as a marvelous agent for booking all our travel needs. She is kind, never rattled and always full of ideas. I think she is just fabulous and she has made my life so much easier. She is available to help me and her associates "fill in" for her wonderfully when she has the rare day off.
Recommended
Details Handled Perfectly
By: Traveler48
Reviewed on: 08 Jan 2015
Our recent trips to Kansas City and Colorado Springs went very well thanks to Kristie's attention to every detail we requested. Airline reservations, hotel reservation and car reservation all worked as planned and made for enjoyable travel experiences. We appreciate that Kristie gives as much attention to the small trips as to the trips involving a global journey.
Recommended
Expert Friendly Service
By: Bettie
Reviewed on: 20 Mar 2015
Kristie did a wonderful job planning our trip and taking care of all the details. I have been using Kristie as my travel agent for several years and will continue to do so for as long as I can travel!! Kristie and Universal Travel are the best!!
Recommended
Responsive and friendly
By: Houtex
Reviewed on: 22 Mar 2015
Very efficient and user friendly. Enjoyed working with Kristie.
Recommended
awesome service and recommendations
By: RL
Reviewed on: 27 Apr 2015
Asa always, Kristie does a great job and is immediately available.
Recommended
Trip of a Lifetime
By: Tommy40
Reviewed on: 29 Jun 2015
Kristie helped planned a Disney Cruise for us and 11 children and grandchildren. It was a memorable trip that we will cherish forever.
Recommended
fabulous agent and friend
By: island dreamer
Reviewed on: 20 Jun 2015
Thanks to Kristie England, my large family has traveled from snow to sand without a care. Kristie knows our likes and dislikes and tries her best to accommodate all. I can make a call or send a text and she responds promptly with several options and ideas!!! She does things in minutes that would take me hours to research. I can't imagine trying to plan any trip without her.
Recommended
Made the trip a breeze
By: Denverwriter
Reviewed on: 03 Jul 2015
Kristie helped us with our latest Silversea cruise of the Baltic. She stayed on top of the airfare so we got our tickets at a great price and was willing to put up with our pickiness (seat selection, triple confirmation of specific ports/docks), etc. Every question we posed was always answered quickly and with authority. We look forward to working with her on future trips and have already booked another cruise (and have her watching the 2017 schedule for a specific route as well). I also gave her name to several passengers on the last trip who were not satisfied with their travel agent. Next cruise I'll need to take a handful of her business cards.
Recommended
Outstanding as always!
By: MAC
Reviewed on: 03 Jul 2015
The flights were perfect. No problems at all. Wheelchairs were readily accessible. Could not have been better.
Recommended
excellent
By: rl
Reviewed on: 07 Jul 2015
As always, excellent service
Recommended
Outstanding Service Every Time
By: Traveler48-Beaumont
Reviewed on: 13 Jul 2015
Kristie took care of every detail for our recent trip to Colorado including making last minute changes when our daughter in law was unable to travel. Flights and Car reservations were delivered as scheduled. We take great comfort in the expert handling by Kristie England of all our travel planning.
Recommended
Professional Travel Advisor
By: SHC
Reviewed on: 16 Jul 2015
When Kristie makes my travel plans I am worry free! She always keeps me up to date with any travel information. Thank you Kristie. SHC
Recommended
Awesome service and knowledge
By: Ronnie J A
Reviewed on: 14 Aug 2015
From wheels up to wheels back down everything worked as planned. You were correct the airport transfer from one airport to another in Buenos Aires was much further than I remembered. Could not have planned it without you Kristy. Many thanks,

Recommended
Efficient first class service
By: Tennis
Reviewed on: 03 Aug 2015
Our trip was a last minute trip that Kristie planned for us. She made sure we had the accommodations we would be happy with, the flight that was exactly what we wanted and the ease of having everything at hand. The best.
Recommended
Outstanding Service
By: Jake950
Reviewed on: 16 Aug 2015
Our Alaskan Cruise was the most amazing trip thanks to Kristie England. Kristie booked our flight and the cruise and explained everything we could expect on the cruise. all of our arrangements went smoothly and stress free. This was truly the trip of a life t
Recommended
Detailed and Caring Planner
By: BeaumontTraveler48
Reviewed on: 18 Aug 2015
Our recent trip to Tulsa for a family wedding was a total success due in large part to Kristie's meticulous handling of every detail for 3 families. Airline, hotel and rental car reservations were all in order as the trip unfolded. Handling of these key necessities was even more important due to the fact we had 4 grandchildren ages 5 and under with us. We appreciate Kristie's concern for her clients travel needs whether they involve a trip to a neighboring state or to a far away continent.

Recommended
Always great
By: Bruce56
Reviewed on: 22 Sep 2015
Kristie always does a great job in planning a trip. Every detail is covered and she manages to select the best locations and services, wherever in the world I want to be. This is why I keep returning to Universal Travel, again and again.
Recommended
Best trip ever
By: Traveler
Reviewed on: 09 Oct 2015
We had a wonderful trip with every detail planned. Our trip advisor had wonderful ideas and listened to our suggestions. We are so pleased!
Recommended
Trip postponed due to East Coast storms
By: Rick
Reviewed on: 15 Oct 2015
The trip that Kristie planned was scheduled after a group trip that we were taking. Unfortunately, due to the storms on the East Coast the first trip was postponed until next year. Therefore we didn't get to do the trip that Kristie planned. We do hope to next year sometime. As always, however, Kristie did an excellent job of planning the part she was responsible for.
Recommended
Great Trip!
By: Golfman77659
Reviewed on: 09 Nov 2015
Kristie's expertise and service above the call of duty made our trip one of the better ones we have had. She made last minute arrangements for us on a Saturday morning due to inclement weather in Houston. Had she not responded and taken care of flight and hotel booking's that morning, it was likely that we would have had to forfeit our trip. We really appreciated the excellent customer service and we are looking forward to booking our next trip through Kristie.
Recommended
Love these people
By: twinner
Reviewed on: 05 Dec 2015
From the smallest one way airline ticket to a week long family vacation, these ladies are always ready to help me out!!! They make my crazy life with a large family and kids in college so much easier.

Recommended
Total Professional
By: Mickey136
Reviewed on: 16 Jan 2016
We use Kristie exclusively for our travel plans. It is well worth the service fee because of her professionalism and dedication to her clients. She is prompt, accurate and always available to assist if/when travel plans change due to our circumstances changing or the delays etc by the air carrier. I would recommend her to anyone looking for assistance. Kristie and her colleagues are friendly,responsive and always willing to go the "extra mile" to see that our travel experience is the best it can be.
Recommended
Philippines Travel
By: Alex
Reviewed on: 21 Jan 2016
Travel to and from the Philippines was very good. My flights were all on time and we had very little problems.
Recommended
A RELAXING cruise!
By: MartyB
Reviewed on: 06 Mar 2016
The ship was beautiful. She's headed to dry dock in a couple of weeks, so she will be even more beautiful for the next season. Still, the crew was busy painting and cleaning, they by no means let things go because it was soon to be undone anyway. Our Virtuoso hosts were friendly and helpful. As the point of this trip for us was to RELAX, we didn't take advantage of the special tour they had planned, but it sounded delightful. The galley tour they arranged was fun. Our only complaint aboard the Regent Navigator: the doctor. My husband badly injured his hand putting up a weight in the exercise facility. The doctor was rude, brusk and, as it turns out upon seeing his doctor at home, totslly misdiagnosed his injury. In spite of a ship xray, he declared it not broken. It is. It needed stitches. It was bandaged. When my husband went back the next day because the dressing needed redoing, the doctor had little time and much less help. A small blot, though, on a lovely trip.
Recommended
Austraiia
By: Lloyd
Reviewed on: 08 Mar 2016
The trip was well prepared. Abacromby and Kent picked us up and showed us Sydney. After thr cruise they took us to the airport and were very professional. All in all a very good trip. United trip for Sydney to LA. Had a problem with the flat fold seats for both Fritz and Connie. They had to put a crate under Fritz seat to make it flat. Connie also had trouble and they manually folded the seat.
Recommended
Plane reservations to Anchorage
By: Rick
Reviewed on: 15 Mar 2016
The trip, which involved a couple of plane changes, went flawlessly. Kristie always does a great job.
Recommended
florida for spring break
By: me
Reviewed on: 23 Mar 2016
excellent choice of location and hotel
Recommended
Excellent, no problems occurred at all!!!
By: Joro1289
Reviewed on: 24 Mar 2016
Kristie did a fantastic job!! Always responded to all questions in a timely manner. Everything was spot on and just as we wanted!!!

Recommended
Excellent planning, as always
By: Ruthie
Reviewed on: 22 May 2016
We have used Kristie England for 30 years, and she is the most professional, talented, and efficient travel consultant ever. Because she is well traveled herself, she is knowledgeable on myriad countries, hotels, activities, and cultural aspects. Best of all, she is extremely flexible and easy to work with. Can't say enough good things about Kristie!
Recommended
Always there for us!
By: summer mom
Reviewed on: 01 Jun 2016
Kristie is a great travel advisor and a wonderful friend. She is always very helpful and honest about what would be best for our family. She saves me so much time! I appreciate her tremendously!!!!!
Recommended
Very thorough
By: LVAN6464
Reviewed on: 21 Jul 2016
everything went very well from Houston to Rome, to Florence, to Venice and to the ship. we experienced only one major problem and that was certainly no fault of Kristie's. Our flight home from Venice was cancelled and there was mass confusion at the Venice airport. they were really poor in the rescheduling process and we were kept at the airport 8 hours with luggage in tow and very hot conditions with no place to sit. Fortunately, we were housed in a hotel and returned to the airport the next day and the final flight home was very easy. thanks Kristie for all you did. Directions were great. The entire trip was awesome. You certainly know what you are doing. Linda Van Ness

Recommended
The best!
By: RL
Reviewed on: 25 Jul 2016
Always so helpful!
Recommended
Greatest Planner Ever!
By: sims20
Reviewed on: 01 Aug 2016
I had one sit down session with Kristie and told her everything I wanted in my vacation to Ireland. This was the top of my bucket list and my first over seas venture. She handled everything perfectly, anything that I said I had wanted, was done on this trip. I will absolutely use her for my next trip.
Recommended
thanks
By: mp
Reviewed on: 29 Aug 2016
Very nice and helpful, However it would have been nice too know that you have too check in 24 hours before your flight or they take your seat assignment away at Jack brooks airport. Luckily I was still able to fly that morning.
Recommended
Great service
By: Charles
Reviewed on: 11 Sep 2016
Great trip as usual!
Recommended
Professional and Expert friendly service
By: Jen
Reviewed on: 19 Sep 2016
Took care of every detail for our trip. Much appreciated.
Recommended
Great non group trip
By: cflat
Reviewed on: 06 Oct 2016
The trip plan was very detailed as we are individual travelers. A driver was waiting for us at the airport and got us to our hotel about 25 miles from the airport. All three hotels in the various cities were just as we expected. The hotel in Rome was the best. It was centrally located, had a great breakfast and a really lovely breakfast space. The trains were easy after we got used to the process. The afternoon trip to Tivoli was exceptional, but required some difficult walking. The walking tour in Verona was a tad disappointing because there were so many people thronging the streets that it was difficult to hear the guide. Perhaps, a very early morning walk would be better, if they are available. Our air connections were flawless.
Recommended
Excellent Customer Service
By: Happy Travelers from Virginia
Reviewed on: 14 Oct 2016
We have been working with Kristie England for years and have taken many great trips with her help! Her customer service is second to none! Recently, Kristie helped us plan another trip on our list--- a Pacific Norwest cruise/adventure with Lindblad Expeditions. She recommended a beautiful hotel in Spokane, WA the night before the ship left. It was a great way to relax after a crazy travel day and a perfect location to see the city before we got on the ship. The trip was everything we hoped for- and more! Thank you Kristie for all your help over the years. We look forward to planning our next adventure with you!
Recommended
Great Planning and Follow Through
By: Traveler1948
Reviewed on: 17 Oct 2016
All aspects of our recent trip were well planned and executed. Attention to details for hotel reservation, airline tickets and rental car made for an enjoyable and relaxing experience. Whether it is to a nearby destination or one on the other side of the globe we depend on Kristie's advice and help to plan a carefree trip. We are grateful for her expertise and personal attention to our travel needs.
Recommended
Awesome travel advisor!
By: Cathy
Reviewed on: 02 Nov 2016
Kristie England is an awesome advisor! We are so glad to have her booking our trips! We can count on her to suggest the best and to know what we want as we travel.
Recommended
Planned to perfection
By: Traveler48
Reviewed on: 13 Feb 2017
All details for our recent trip to Kansas City, Missouri were handled perfectly. Airline booking and seat preferences were obtained. Hotel and car rental reservations were just what we needed. Kristie's diligence and personal attention make travel planning a pleasure.
Recommended
Trip
By: Charles
Reviewed on: 10 Mar 2017
Outstanding like always over the last 20 years
Recommended
Service
By: unclem
Reviewed on: 15 Mar 2017
Kristie gets it! She listens well, always finds the schedule I need and very professional..
Recommended
Kristie England
By: Fuller
Reviewed on: 25 Mar 2017
Professional, Courteous, experienced, and Prompt. I would recommend Kristie for weekend getaways and round the world adventures.
Recommended
Trip to Philadelphia Flower Show
By: Kit
Reviewed on: 27 Mar 2017
Kristy is always easy and precise to work with.
Recommended
Trip to eastern caribbean
By: Doughboy
Reviewed on: 08 Apr 2017
Working with Christie was great. She is. Sry thorough. Each aspect of trip went as planned, no surprises.
Recommended
Universal
By: Charles
Reviewed on: 11 Apr 2017
Outstanding experience
Recommended
Amazon cruise
By: Martha B
Reviewed on: 11 Apr 2017
Wonderful. She's available, easy-going & very thorough.
Recommended
Awesome, Especially If Something Goes Wrong
By: LD
Reviewed on: 28 Apr 2017
Kristie is always responsive to our requests and listens to our post-trip feedback. The reason she is at the top of our list is that she is responsive if something goes wrong.
Example: On a recent trip, someone broke into our checked luggage and stole a handbag. We didn't discover the theft until we had left the airport and checked into our hotel. The airline said we had 7 days to file a claim and it had to be in person with an official rep. Only problem was no rep was stationed in our destination and we wouldn't get to another airport for 14 days. So Kristie took all our info and initiated the claim on our behalf.
She also helped us when my dad had to cancel a lengthy trip at the last minute and gathered all the paperwork so he could get his refunds, a process that took 3 months of back-and-forth with the airlines, hotels, cruise lines, etc.
Bottom line: Kristie is a pleasure. She not only helps find the "perfect" trip (one that meets our expectations), but goes the extra mile.
Recommended
Consistent Quality Planning
By: Traveler 48
Reviewed on: 05 May 2017
Our recent trip to Colorado was well planned and executed flawlessly. Air travel and car arrangements were perfect. We continue to call on Kristie for all our travel planning.
Recommended
Standard of Excellence
By: Jo Ann
Reviewed on: 05 May 2017
Kristie is very knowledgeable about travel locations and shares her travel experiences with her clients when they are applicable. She is concerned that your travel experience will be one that you will always remember as a treasured experience. Her Standards of Excellent are very high. She greets everyone with a beautiful smile and knows her clients personally and preferences.
Recommended
Excellent
By: Paul McDaniel
Reviewed on: 07 May 2017
Mrs. Kristie is the best travel advisor we have ever worked with. Every small details of our trips was handle by her.
Excellent trips every time.
Thank you
Recommended
Spain Trip
By: Sherry & Rick Weaver
Reviewed on: 13 May 2017
This was the first time we used Kristie England. She came highly recommend from a few of our friends. We were not dissappointed at all. She was so helpful and very knowledgeable about any trips we were interested in. It was great having someone else take care of scheduling everything from the flights, private drivers, tours, hotels, and restaurants. We will definitely use her again. She is a pleasure to work with.
Recommended
Kristie England
By: Rick
Reviewed on: 26 May 2017
Kristie does a great job each and every time.
Recommended
Germany
By: Charles
Reviewed on: 23 May 2017
Outstanding as usual
Recommended
Kristie England
By: Loutest
Reviewed on: 31 May 2017
Fabulous. Kristie is knowledgeable, thorough, and could anticipate my every need. She is always available even for the smallest of issues. The hotels selected were always perfect. It was so easy and convenient to work with her. I will never go back to planning my own travel. I would highly recommend working with her
Recommended
Puerto Rico
By: Mellie
Reviewed on: 12 Jun 2017
Always the best!!!!
Recommended
Excellent
By: Retired
Reviewed on: 03 Jul 2017
Ms. England is an excellent Agent. She's our Agent for now and the future.
Recommended
A great travel advisor
By: Lettie and Warren
Reviewed on: 24 Jun 2017
Working with Kristie has long been a grand experience for us. She has helped us on almost all our trips for years, and has proved to be a good listener, and then a very experienced and interested travel and trip planner. We appreciate her service a lot.
Recommended
Honeymoon review
By: JR
Reviewed on: 05 Jul 2017
I really enjoyed working with Kristie. She was always on top of the due dates. And provided exceptional accommodations.
Recommended
Lake Como
By: Rolo
Reviewed on: 14 Jul 2017
Wonderful as usual
Recommended
Outstanding
By: Mickey
Reviewed on: 06 Aug 2017
Kristie is the consummate professional. Her ability to accommodate my ever changing schedule is remarkable. She is quick to respond- able to make changes on the "fly"(no pun intended) and ALWAYS gets the job done (despite having to deal with an "unregulated" air industry- that has been allowed to put profit before service). Her agency has assembled a remarkable team (I've also worked with Laurie and Kim) that work seamlessly and efficiently. In an age where the internet / airlines have made it easy to dispense with travel agents she makes it well worth the while to work through them. The most descriptive term that comes to mind (to describe the quality of service) is "Top Notch"!!!
Recommended
The best
By: Robert
Reviewed on: 11 Aug 2017
Kristie, is always calm and very resourceful. Nothing defeats,her no matter what the airlines, weather or mankind does.
Recommended
Europe 2017
By: Europe 2017
Reviewed on: 13 Aug 2017
Kristie was very knowledgeable and patient with us as first time overseas travelers. She was responsive to our communications and gave us great advice. The tours recommended by Kristie were informative and enjoyable and the hotels were wonderful. Hotel locations were perfect for access to sights and tour locations as well.
We would not have been able to plan such a great trip without her help!
Recommended
Smooth sailing
By: Fuller
Reviewed on: 20 Aug 2017
Smooth and seemless, no problems. Only pleasant surprises.
Recommended
Colorado
By: Dancer
Reviewed on: 15 Aug 2017
As always, the best. A pleasure to work way
Recommended
Trip
By: Charles Smith
Reviewed on: 25 Aug 2017
Great as usual!
Recommended
Fabulous trip to France
By: Fred and Terry Laine
Reviewed on: 01 Oct 2017
We have worked with Kristie for many years. She is so patient with our many questions. She helped us with a cruise from Paris to Normandy this month. Her attention to detail, once again, made this a trip a trip we will always remember!
Recommended
For the 19 time
By: C Love
Reviewed on: 30 Sep 2017
She and her staff are always very professional
Recommended
Best of the best!
By: Tham
Reviewed on: 01 Oct 2017
It was great working with Kristie. She had everything set and we didn't have to worry about a thing. Though our original honeymoon trip was canceled due to the hurricane, she managed to help us plan a last min trip within 24 hours. Overall, she is awesome!
Recommended
Cruise trip
By: Sharen
Reviewed on: 28 Sep 2019
Kristie has always been fantastic, and Leonard and I would never plan a trip without her helping us. She is a treasure!
Recommended
The best of the Best!
By: Tham
Reviewed on: 01 Oct 2019
She is great to work with! Very helpful and knowledgeable. I told her what all we wanted to do and see and she basically planned our whole trip and dealt with all of our complicated mishaps.
Recommended
Just perfect
By: carflat
Reviewed on: 11 Oct 2017
She is always helpful, pleasant and open to visit about any question about a trip. She is open to our suggestions about choices of hotels and other housing, but has plenty of suggestions about places to stay that fit our budget and type of lodging we prefer. She can find air choices that I cannot begin to access. She spends time researching places that are off the beaten track that we wish to visit and will come up with a plan to visit these places. She will warn us against dangerous areas in cities and countries.
Recommended
Normandy
By: Valerie
Reviewed on: 15 Oct 2017
Kristie did a great job organizing and personalizing our trip to Normandy. Her choice of hotels and guides made for a memorable trip. Thank you!
Recommended
Amazing!!
By: Ric
Reviewed on: 20 Oct 2017
Kristie England is amazing! Couldn't travel without her knowledge!
Recommended
Excellent
By: McDaddy
Reviewed on: 16 Nov 2017
Easy and enjoyable. Ms. England has always made our trips (plus 5 stars) .
Recommended
Cruise Vacation
By: Barbara
Reviewed on: 14 Jan 2018
Kristie is very helpful with preparing for a trip. She made sure that everything was taken care of prior to our departure date. Kristie relieves so much anxieties & worries with how she explains exactly what will happen & what to expect. I love being able to travel "worry free"!
Recommended
Great Holiday Trip to Colorado
By: Traveler48
Reviewed on: 11 Jan 2018
Exact planning and coordination of family arrivals in Colorado Springs and Denver over the holidays worked flawlessly. Flight arrangements, car and hotel reservations were delivered as booked. A New Years Eve stay at the Broadmoor added a special touch for our trip. We are grateful for Kristie's conscientious planning to make our trip as trouble free as possible.
Recommended
Only one I use
By: DDM
Reviewed on: 20 Jan 2018
Always easy and covers all neds
Recommended
a review
By: Top Kick
Reviewed on: 22 Jan 2018
Kristie has saved our lives several times on trips over the years. I highly recommend her.
Recommended
Pelican Hills
By: Rclove
Reviewed on: 26 Jan 2018
As usual great! Very consistent!
Recommended
Best in the business
By: JG
Reviewed on: 16 Feb 2018
I’ve travelled exclusively with Kristie for 25 years. My business organizations did the same. There’s a reason. She’s simply the best
Recommended
Amazing Experience
By: Archana
Reviewed on: 22 Feb 2018
Kristie customized our "Bucket List" trip to include everything we wished to experience during our Alaska Adventure. It is always a pleasure!
Recommended
doris
By: doris
Reviewed on: 05 Mar 2018
Kristie is personable and gracious while listening to what the client is looking for. Then finds what best fits for the occasion. A delight to work with.
Recommended
Calf
By: C love
Reviewed on: 11 Mar 2018
Outstanding as usual, she handles all my travel needs
Recommended
Colorado Spring Trip a Delight
By: Traveler48
Reviewed on: 23 Mar 2018
All the details for flights, hotel and rental cars were handled perfectly. The trip was a joy for a combined family of 7 because all the planning was in place. We rely on and appreciate Kristie's expertise and care for her clients.
Recommended
Always reliable
By: J boy
Reviewed on: 18 Apr 2018
I have used Kristie on numerous occasions over 20 years never being disappointed. She is always prompt and helpful in providing guidance.
Recommended
Trip to Napa
By: Carol
Reviewed on: 11 Apr 2018
Great! She is wonderful to work with, and gets every detail perfect.
Recommended
Our trip to nyc
By: Phil
Reviewed on: 29 Apr 2018
She is always calm, efficient and tolerates my mistakes
Recommended
Amazing
By: McDaddy
Reviewed on: 01 May 2018
She is the only agent we use. Professional with no detail over looked. With Ms England relax very thing is prefect
Recommended
Travel Advisor
By: JB
Reviewed on: 02 May 2018
Kristie is excellent to work with when booking travel. She is very knowledgeable and great suggestions when asked. I will work with no one other than Kristie.
Recommended
Travel to Thailand
By: Kathy
Reviewed on: 07 May 2018
As an older woman I was uncomfortable traveling to Thailand alone to meet the group I was scuba diving with. Kristie England flawlessly made my flight and hotel arrangements. I contacted her with tons of questigons and concerns that she answered almost immediately. The trip was a breeze and now I know I can do it if the plans are good!
Recommended
Alaskan cruise
By: Maryh
Reviewed on: 31 May 2018
Kristie is great to work with. She is very knowledgeable about all types of travel and all destinations . She makes travel as easy and stress less as possible. I have referred her to many of my friends and family.
Recommended
N C
By: CLove
Reviewed on: 31 May 2018
Outstanding as usual, she and her staff always do a great job!
Recommended
Kristie is great!
By: Brandon
Reviewed on: 04 Jun 2018
Kristie is great! She plans all of our trips abroad. She has an excellent knowledge of the places that interest us. I’d recommend her to anyone planning their dream vacation.
Recommended
Jamaica
By: Tips
Reviewed on: 24 Jun 2018
great as always a pleasure
Recommended
Lake Como
By: Berdon
Reviewed on: 16 Jul 2018
Working with Kristie is always a pleasure. She is accurate and efficient.
Recommended
Very positive experience
By: Josh
Reviewed on: 16 Jul 2018
Kristie helped our family with planning a great vacation, as she has done many times in the past.
Recommended
Having the best travel agent
By: Phil
Reviewed on: 09 Aug 2018
It is very easy and satisfying.
Recommended
great trip!
By: fuller mcspadden
Reviewed on: 20 Aug 2018
great trip and well planned. Kristie covered every detail!
Recommended
Best Trip ever!!!
By: George Y.
Reviewed on: 13 Aug 2018
Kristie knows how to put you where you need to be when traveling. She uses the best services that are all first class and reputable and puts you in hotels that have been proven by past clients and herself. Be descriptive about what you want out of your trip and she will do the rest.
Can't go wrong with her as your advisor!!!
Recommended
Great agent
By: Di
Reviewed on: 07 Sep 2018
I enjoy working with Kristie! Shes very knowledgeable and very helpful. I will always use her for my future travels
Recommended
Memorable Trip to Seattle
By: Traveler48
Reviewed on: 14 Sep 2018
Kristie planned all the important details for our trip to Seattle. Airline reservations reflected our wishes and air service as planned. The Inn at the Market was the perfect hotel for our stay. Close to Pike Market and a fabulous view of the waterfront. My wife really enjoyed her birthday trip to Seattle.
Recommended
Trip home
By: Marie
Reviewed on: 22 Oct 2018
She always gets it right
Recommended
EXCELLENTEE
By: Mac
Reviewed on: 15 Nov 2018
Outsiding is an understatement.
Recommended
Kristie England
By: Kcarter
Reviewed on: 10 Nov 2018
Kristie is THE best! She takes care of every detail. We are so grateful for her continued hard work on every trip. Kristie is always accessible and quick to reply. She is amazingly knowledgeable about everywhere. We love how detail oriented she is with every aspect of planning.
Recommended
Travel with Universal is the Best!
By: Luckylady1002
Reviewed on: 19 Nov 2018
Kristie is knowledgeable and understanding when I am ready for my vacations! Best in the Business!!
Recommended
Over the top!
By: Paige
Reviewed on: 12 Dec 2018
Superbly planned! One of her many strong suits is her detail to the itinerary. If there were ever a problem, she solved it quickly, with calmness and resilience. She works hard to please her clients, listens to their wants and needs. Designs trip accordingly. Luv her! Paige
Recommended
Europe Trip
By: Tom
Reviewed on: 13 Dec 2018
Kristie England did a great job planning our recent trip. She worked out the details and made the process much easier.
Recommended
Great as always
By: DDM
Reviewed on: 09 Jan 2019
Great advice on hotel, restaurants and activities. Coordinated 3 couples from 3 cities all smoothly and with zero issues. Always helpful and has saved us from more than one travel disaster (not related to what she booked)
Recommended
Great Cruise!
By: George
Reviewed on: 03 Mar 2019
It was great working with Kristie! She seamlessly was able to change our cruise dates and flights when other priorities came up. She was also there when our flight was delayed coming home and was able to schedule a hotel when most were booked due to an event. I will work with her again for our next trip!
Recommended
Kristie England
By: K. Carter
Reviewed on: 01 Mar 2019
Thank you Kristie for all the time and energy you put into all the trips you plan for us. We love your attention to detail and your unwavering devotion to pulling off a great trip. We appreciate you more than you know and we’re always at ease when you are planning and executing our travel.
Recommended
Panama
By: Cynie
Reviewed on: 26 Mar 2019
Very pleasant and knowledgeable. She made the planning simple.
Recommended
Pelican Hill
By: C love
Reviewed on: 02 Apr 2019
Great as always!
Recommended
Vancouver
By: Rick
Reviewed on: 06 May 2019
Excellent. Kristie is great.
Recommended
Attention to Detail and Customer Preferences
By: Traveler'48
Reviewed on: 06 May 2019
Airline reservations and car reservations taken care of promptly. All details and follow up were handled well. It is a great pleasure for my family and I to work with Kristie England for our trip planning.
Recommended
NYC trip
By: Cathy
Reviewed on: 21 May 2019
Kristie is awesome! Always satisfied with her extra effort.
Recommended
Travel
By: Chase
Reviewed on: 01 Jun 2019
Great as usual., she is always on top of my travel needs
Recommended
Danube River Cruise
By: Becky
Reviewed on: 07 Jun 2019
Kristie is the ultimate professional. She is supremely knowledgeable, always on top of the details, and makes sure that everything flows smoothly. I have recommended her many times because I know that she will make sure everything is just right.

Recommended
Kristie England is the best!
By: Nickname
Reviewed on: 13 Jun 2019
From the planning stages through the final organization of our trip, Kristie was the consummate professional. She assisted us in getting the most out of our time on the trip, made valuable suggestions, and was meticulous in handling the details. When we encountered a problem while traveling, she was immediately responsive in helping us resolve the issue. Her breadth of knowledge and experience is unparalleled.
Recommended
Stellar Service
By: nin
Reviewed on: 14 Jun 2019
A very positive experience. Will use her services on my next trip.
Recommended
Kristie England review
By: Kay Neild
Reviewed on: 12 Jul 2019
Fabulous very organized.
Recommended
EXCELLENTEE
By: Paul
Reviewed on: 25 Jul 2019
Everything perfect every time.
Recommended
Cape Cod experience
By: Belle
Reviewed on: 31 Jul 2019
As always, she is a delight to work with and her itineraries are perfection!
Recommended
Great
By: Drew
Reviewed on: 20 Aug 2019
Kristie was great. The trip logistics were good. Valerie in Hawaii was great. Both hotels nice. Timbers needs a little polish on their service. Montage is very crowded
Recommended
All trip details handled to perfection
By: Traveler48
Reviewed on: 25 Aug 2019
Kristie is conscientious and dedicated to serving her clients needs. All details for our recent trip to Colorado were handled in a professional way and helped to assure we had a wonderful time.
Recommended
Greece trip
By: trl
Reviewed on: 03 Sep 2019
outstanding. Great service with good recommendations fro several activities, including guides, sailing excursion, transports and hotels.
Recommended
Chas
By: Chas
Reviewed on: 31 Aug 2019
Great as usual, she is very professional and has a great staff,
I have use her for over 20 years
Recommended
Delightful
By: carflat
Reviewed on: 29 Oct 2019
She is always tuned in to our individual needs, and she knows what our travel objectives are and how we like to travel. She spends a great deal of time in the planning stage of any trip we take.
Recommended
Excellent
By: Paul
Reviewed on: 05 Nov 2019
Excellent as always.
Recommended
Travel Excellence
By: Jo Ann
Reviewed on: 05 Nov 2019
Kristie is excellent to work with. She has extensive knowledge of travel locations and will share travel experiences when asked. She works hard to secure the best itinerary for each location traveled. Kristie is very attentive to my travel needs and I have used Universal travel for years. I have moved and there are travel agents near where I currently live, but I will continue to go to see Kristie with all my travel needs.
Recommended
Awesome
By: LL
Reviewed on: 19 Nov 2019
Kristie is very knowledgeable, and was very responsive, even giving us updates in the evenings and on weekends.
All of her suggestions have been great. Working with Kristie has been a great experience
Recommended
Washington trip
By: Jo
Reviewed on: 24 Nov 2019
Very easy as always
Recommended
Wonderful time in Kansas City
By: Traveler 48
Reviewed on: 11 Dec 2019
Kristie took great care of our plane, car and hotel reservations. Everything planned came off with out a problem. Kristie’s attention to detail helped make our trip a wonderful experience.
Recommended
Service Above and Beyond
By: Traveler48
Reviewed on: 26 Jan 2020
Kristie took care of all the details for our recent trip to Colorado. Everything was perfect. Unfortunately a very close friend at home passed away unexpectedly. We needed to return home early to be at our friend's service. We texted Kristie on a Sunday asking her help to get us home. Within a short time Kristie made changes to our airline reservation allowing us to get home in time for the service. This was during the last part of the holiday season. We are grateful for Kristie's help during our last trip. We look forward to the cruise and two other trips she has planned for us this year.
Recommended
Kristie England
By: Doug
Reviewed on: 22 Jan 2020
Very easy and accommodating. All details were discused, then reviewed. Details were discussed with price considerations.
Recommended
Calf
By: Chase
Reviewed on: 22 Jan 2020
Great as usual, great group
Recommended
Another awesone trip!
By: Bruce
Reviewed on: 28 Jan 2020
I am pleased to have worked with Kristie for over 10 years. I am not sure how I managed before I found her -- but working with her has always been a pleasure. The latest trip was no exception. Every last detail of our trip was planned to perfection. The result, another stress-free trip where we got to relax and enjoy ourselves, knowing that everything had been taken care off.
Recommended
Covid 19
By: Kcartdr
Reviewed on: 12 Mar 2020
Kristie was great about getting our trip delayed so we did not have to travel in the middle of the Coronovirus outbreak!
Recommended
Kristie is my go-to for travel arrangements!
By: NancyW
Reviewed on: 17 Oct 2020
I have had nothing but pleasant experiences with Kristie England during my several years of working with her. She is very prompt in replying to any questions I may have, and she always knows how to find me the deals I am looking for. Kristie has been wonderful in helping me with refunds :( during the pandemic.
I would never use another travel agent. Thanks, Kristie, for all you do!
Working with Kristie England, you will have access to:
- - Special perks and extra amenities
- - An experienced travel guide whom you can rely on before, during, and after the trip
- - Exclusive luxury resorts and properties
- - Once in a lifetime experiences
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