Roxanne Girard CTC

Victoria, BC Canada
Travel Specialties
  • Ocean Cruising
  • River Cruising

  • Australia
  • New Zealand
  • United Kingdom
  • France
  • French Polynesia
  • View More...
Selling Travel Since
  • English
  • French

My Background

Having been in the travel industry since 1977 and my current focus is leisure travel.One of my passions is cruising and love to help my clients to discover this form of travel, from ocean to river cruising, I believe there is something out there for everyone. Another passion is piecing together my clients holiday dreams; be it an extensive driving holiday throughout New Zealand to discovering Australia and Tasmania to discovering WW2 sites in France or that "once in a lifetime", "cross that off my bucket list" trip .....Where will your travel dreams take you? The world is your oyster and let me show you the way.... 

Places I Have Traveled

Reviews and Recommendations for Roxanne Girard


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Highly Recommended

By: Not provided

Reviewed on: 15 Sep 2013

Roxanne provides timely and accurate advice and assistance at all times - a travel professional.
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Highly Recommended

By: Jake 524

Reviewed on: 03 Sep 2013

As usual, all aspects of our trip were handled faultlessly and in a timely manner.The transfers from one aspect of our trip to another were seamless and our written itinerary was very clear.
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Highly Recommended

By: kbch

Reviewed on: 14 Sep 2013

Roxanne made the trip seamless, from start to finish. I'm looking forward to using her expertise in the future.
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By: RAM99

Reviewed on: 17 Sep 2013

Roxanne always does an excellent job for us. She is great on organizing peripherals even if the main trip is not booked through her. She is highly recommended by us.
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Reviewed on: 22 Sep 2013

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Highly Recommend

By: iekell

Reviewed on: 24 Sep 2013

Roxanne went above and beyond our expectations. As a result, we had a fantastic Holiday.
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Highly recomended

By: Maggie May

Reviewed on: 30 Sep 2013

We highly recommend Roxanne as our travel advisor and agent. She knows us just not as customers, but realizes our needs. From the beginning to the end, she always takes care of all the details for us and when we arrive on a cruise or come home, there is always something special for us. She goes beyond her duties to us.
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Highly Recommended

By: Walt68

Reviewed on: 11 Oct 2013

We have been booking trips through Roxanne since 2000. She is extremely professional, personable, efficient and helpful in all matters relating to our travel needs. We consider her to be not only our travel advisor but as a friend as well.
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Highly recommended

By: Anthony47

Reviewed on: 12 Oct 2013

Roxanne was very helpful when we had to change our cruise dates twice due to family commitments in the UK. In two short separate visits we finally ended up with the dates that were required. She handled these changes patiently and very professionally. We look forward to dealing with her in the future.
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Great help over many years.

By: D & G

Reviewed on: 01 Nov 2013

Roxanne has been our travel agent for a number of years and we have always found her patient, helpfull and very knowlegable. We have recommended her to friends and have never been disappointed.
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Highly recommended

By: Gill

Reviewed on: 02 Nov 2013

Roxanne has been our travel agent for many years. We have always been pleased with her suggestions and arrangements.
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Outstanding service provider

By: Mike

Reviewed on: 06 Nov 2013

Outstanding support. Once again Roxanne has provided a crackerjack excursion with excellent services, venues, and support. Everything went tickety-boo! Great job and thanks again.
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Highly recommend.

By: Margaret G.

Reviewed on: 21 Nov 2013

My husband and I have booked several holidays with Roxanne and they were all excellently planned. Very enjoyable trips, and she was very helpful in choosing the right place to suit us.
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Highly recommended

By: Kay

Reviewed on: 21 Nov 2013

Roxanne has planned numerous trips for us, and we have always been pleased with her services.
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Excellent travel agent

By: Esa

Reviewed on: 24 Nov 2013

Roxanne is very alert to our needs and her suggestions are very good.
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Destination wedding

By: Wiener Head

Reviewed on: 06 Jun 2017

Great, she is very detailed and makes sure that all is in order, it was a pleasure working with someone who really cares....

Highly recommended

By: Gilly

Reviewed on: 22 Nov 2013

I have been a customer of Roxanne Girard for many years, and followed her to Vision 2000 when she moved from BCAA. I always feel confident that she will do a good job with any aspect of my travel plans. Roxanne planned and booked our recent Mediterranean cruise with Holland America. She suggested hotels at the beginning and end of the cruise and booked the ones we wanted. Roxanne is a very capable travel agent. I have sent several friends to her for their trips.
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Highly Recommended

By: Joanie

Reviewed on: 25 Nov 2013

Roxanne is a very competent travel agent. She is a cruise specialist, helpful, cheerful and willing to go that extra mile for you. We have recommended her to others and they also have been satisfied. You are fortunate to have someone like Roxanne serving the traveling public.
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By: Not provided

Reviewed on: 21 Nov 2013

As always, Roxanne, everything was perfect. However, if I ever have to go through Seattle again I will ask for a wheelchair!! The distance between customs to the boarding gate of my flight to Spokane, including taking two trains, was incredible. I was ready to collapse when I met my daughter. You can't do anything about that, unfortunately!! Many thanks. Lorraine
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highly recommend

By: Roy

Reviewed on: 22 Nov 2013

Roxanne has arranged several packages for us and the service has been excellent every time. We recommend her whenever the opportunity arises.
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Hghly recommended

By: Ron

Reviewed on: 09 Dec 2013

Roxanne Girard has been our travel agent for the better part of 10 years. She is very competent and always "goes the extra Yard"!! On our recent Australian Cruise, we found a plate of appetizers from her, when we entered our cabin for the first time. During the cruise, on three occasions, she sent us additional gifts. Her efforts ensured that our cruise was very enjoyable and was "glitch free".
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Outstanding travel arrangements

By: Rand

Reviewed on: 27 Nov 2013

A month-long trip in southeastern Australia: Sydney-Melbourne-Adelaide and adjacent countryside. FLAWLESS advance arrangements made for accommodation (7 different locations), shuttle bus pickups (8), several tours (1 day bus; 3 day luxury SUV naturalist trip; 5 day river cruise), a major train trip, week-long car rental, and a total of 6 domestic and international air flights. We are already working with Roxanne on another trip next year.

Highly Recommended

By: Bizzy

Reviewed on: 25 Nov 2013

My wife and I have had three trips booked thru Roxanne. Each trip was well laid out with great advise and bookings. Roxanne is very personable, understands our wants and fills those wants. We have traveled as a couple and as a member of our extended family - which can be a handful. We will continue to utilize Roxanne and Vision 2000 in our future travel plans.
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By: Jac

Reviewed on: 27 Nov 2013

Roxanne has been doing most of our land based travel for several years. We've found her very responsive to our needs and very thorough. She knows the business well. Even once when we had to rebook a trip because of an illness she readily made the rebookings and obtained the info that we needed to make a successful claim against our Amex insurance
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By: Al and Blanche

Reviewed on: 29 Dec 2013

We have had Roxanne as our Agent for several years and she goes beyond in her position to accommodate our needs as we have health issues. The trip itself was wonderful,Roxanne arranged for all of our family,locally and in Regina which took a lot of "juggling" on her part to suite us all, but well done. Roxanne has very high expectations to our needs and treats us like family! We have recommended her to our friends and will continue to do so in the future.
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Western Caribbean and Southern US

By: Cudgel21

Reviewed on: 24 Feb 2014

The assistance provided on this holiday was very professional and very much appreciated.  Another venture is in the planning stage.
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Outstanding, competent, professional service

By: Mike

Reviewed on: 14 Apr 2014

Roxanne organized a complex, varied, set of activities and sight-seeing for our five week trip to Australia.  It was outstanding. The activities were fun.  The venues were great.  The accommodations were superb.  Drivers showed up on time, and were helpful, courteous, and friendly.  There was not one glitch or problem.  Everything worked and all suppliers were superior. Her personal attention to detail and thoroughness ensured everything worked.  This was another great trip organized by Roxanne.  Her friendliness, reliability, and professionalism are greatly appreciated.
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Rhine River Cruise

By: bibliocat

Reviewed on: 09 May 2014

I have recently returned from a Viking River cruise.  It was wonderful.Took a few days ahead of cruise and visited some sites in the city of departure and was so glad I did.The crew of the ship were super and the food was great.  Enjoyed all the included tours.Had time in another city for a week and used a recommended company for an apartment rental.  For the most part it was fine but rather stay somewhere where there is an on site manager as dealing with the company office in town was not all that easy.Roxanne is a great advisor and would recommend her to all my friends and family.
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By: doolie

Reviewed on: 23 May 2014

  To whom it may concern,Our trip that Roxanne set up for us so special it is hard to put in words.We have booked five trips with Roxanne, and they have all have been great.She went out of her way to make our trip a success. We would recommendRoxanne and Vision 2000 to anyone that is going abroad. 
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Highly recommended

By: Gillie

Reviewed on: 29 May 2014

As usual, Roxanne did a thorough job of organizing our trip for us.  Everything was covered and explained from beginning to end.  We always feel confident leaving the planning to Roxanne.   
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By: Not provided

Reviewed on: 30 May 2014

As usual, the planning and execution were seamless.Every requirement was skillfully taken care of. We had an excellent trip because of her efforts.
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knowledgable service

By: disappointed

Reviewed on: 01 Oct 2014

Great service, except that we had to cancel this trip.
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Great help planning the trip.

By: Cathie

Reviewed on: 10 Oct 2014

As this was a first cruise, I had no yardstick by which to evaluate it. The crew was courteous, well trained and friendly. Meals were very good with attractive presentation.. Excursions were swell planned and efficiently executed. ALL entertainment, no matter what genre, was LOUD, whether in an intimate bar setting, the library or the Main Stage. There was simply no escape save for the stateroom or the occasional washroom. Not even the corridors escaped the oversimplified assaults on the ears. This severely limited conversations, sadly. Communication with the outside world was severely curtailed by slow or nonexistent email connections, for which one paid steeply while waiting for a hoped for connection.
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Skilled Arranger

By: Navigator

Reviewed on: 21 Sep 2016

With the provision of timely, friendly, and expert service, our recent sea-land tour was "seamless". Many thanks.

As usual very good service, friendly and easy to deal with

By: Bizzy

Reviewed on: 09 Oct 2014

Our cruise was excellent. The cabin picked was with a veranda and so we had a great view everywhere. The crew preformed head and shoulders above the norm, their enthusiasm showed - this was ALL crew members. Shore activities were purchased before hand and met our wants. As we have had Roxanne do other trips for us and were happy - this was why we chose her once again. Our plans for 2015 include other trips and Roxanne will definitely be our sounding board. I will be seeing and speaking with Roxanne personally, giving her our thoughts and a bouquet.
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very friendly and professional

By: Norma

Reviewed on: 18 Nov 2014

Roxanne was amazingly patient and understanding about my needs. She was very prompt in making my reservations and was very sorry about my situation when I had to cancel for heath reasons. She has supported me fully and would certainly call on her again if I was able to travel in the future.
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Service that goes the extra mile

By: History novice

Reviewed on: 26 Nov 2014

Wonderful trip. We were completely satisfied with the itinerary and service aboard the Marina was outstanding as usual. Roxanne has looked after our travel needs for quote some time and always ensures our travels are interesting and hassle free. We haved no hesitation in recommending her to our friends.
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Trip to Punta Cana via Toronto

By: P T

Reviewed on: 11 Dec 2014

We had an excellent trip! We are very grateful indeed to Roxanne for the arrangements she made for us. Everything went smoothly and could not have been better! We have been recommending Roxanne to our frinds and relatives
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Cruise booking.

By: A&C

Reviewed on: 30 Dec 2014

Roxanne has now booked several cruises for us; we have generally made our own travel and hotel arrangements. She has always given good service.
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Great cruise

By: Anthony

Reviewed on: 07 Mar 2015

Roxanne booked our cruise, flights and visa requirements very well and everything went without a hitch. The printed package and labels etc were excellent. All produced in a very welcoming manner.
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The Best in the Business!

By: Cat

Reviewed on: 07 Apr 2015

Roxanne is a very professional, detailed and thorough agent. My husband and I have enjoyed using her services for close to 8 years now. She is an extremely competent agent and never leaves us guessing. I highly recommend her to look after any of your travel needs. Thanks Roxanne!
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Mystical Asia cruise on Nautica 26th March - 15th April

By: Jocelyn

Reviewed on: 21 Apr 2015

Roxsnne is amazing. She did everything possible and more to make arrangements for us, flights, choice of cabin, information about restaurants etc. She is indispensable. We enjoyed our cruise.
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Great friendly service

By: little wheel

Reviewed on: 07 May 2015

Extremely helpful in all ways.
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Expert friendly service!

By: P&C

Reviewed on: 25 Jul 2015

Expert friendly service from a knowledgeable and experienced person who knows the ins and outs of the travel business. This is the second time Roxanne has handled a complex travel arrangement for us. We will continue to use her in the future.
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Alaska Smaal Ports

By: photoguy

Reviewed on: 30 Aug 2015

It was great visiting the smaller ports in Alaska there were no hordes of tourists and lines of jewelry stores pushing you to buy. The exception being Ketchikan where we were one of five ships and doorways were occupied by hustlers trying to get you to buy their jewelry. We greatly enjoyed the other ports as the people were friendly, the tours educational and enjoyable and the guides were knowledgeable and fun. Especially Kevin in Icy Strait Point. The ship was immaculate and the crew were helpful, friendly and great to deal with.
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By: Marg

Reviewed on: 06 Sep 2015

It was all exceptional. Great young lady tour guide, & the bus driver was very good & friendly. All the hotels excellent, restaurants & sites visited were great too. Very friendly group of 38. Lots of fun & laughs, and enjoyed all the little extras the guide introduced during the bus rides. I would travel with Tauck again.
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Excellent food, as usual.

By: Bill and Bernice

Reviewed on: 20 Sep 2015

This was our third trip on Oceania Cruise lines. We guarantee that you will experience, at least once, the best 5 star meal to date at one of their four restaurants, on each trip. We were on the Marina for all three trips. It was full this time.......1240 guests and 750 service personnel. On our last trip, on the Baltic, we bought a tour at every port.....this time we were on our own at every port. Some combination is probably best. It is a learning experience. We have done river cruises with Viking.......a totally different, but good experience.
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Thorough and Professional

By: Mike

Reviewed on: 23 Oct 2015

Roxanne understands our travel requirements and build trips that fully meet our needs, including our most recent European river cruise. She is thorough, comprehensive, responsive, personable, and totally professional. She is a delight o deal with and we are fully satisfied customers. We have recommended her to several of our friends.
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Excellent service

By: Jocelyndo

Reviewed on: 04 Nov 2015

Roxanne can be relied upon to obtain the best flights, best seats and best prices possible.
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A great Cruise

By: Henry

Reviewed on: 08 Nov 2015

Our recent Avalon cruise exceeded our expectation. The ship was modern, sparkling clean and well laid out, the cabins comfortable and attractive, the cuisine outstanding and the excursions well organized and interesting. I made one mistake in that I accepted a cabin on the after end of the ship which was noisy when underway. I don’t think this is peculiar to Avalon, but probably the same on all cruise lines, however, I would recommend staying with cabins in the forward end of the ship. Our itinerary from Bucharest to Budapest on the lower Danube meant that interesting excursions were further afield and required some lengthy bus trips. Never the less I learned a lot of the Balkans, an area I had not travelled before. All in all, a great experience.
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as ajways GREAT

By: doolie

Reviewed on: 15 Dec 2015

Just a great trip. thank you so much Roxanne, everything went well.
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Roxanne is indispensable

By: jdo

Reviewed on: 11 Apr 2016

Roxanne organised everything for us. assistance at the airports, choice of cabin , reservations at the special restaurants on board, booking a shore excursion. And when we got home there was a lovely card and beautiful bouquet of flowers. We felt that she should have been receiving the lovely bouquet. She deserved it and more! Thank you Roxanne!
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Once again ... Outstanding!

By: Mike H

Reviewed on: 14 Jul 2016

Once again Roxanne organized another trip that met all our requirements. Her attention to detail made a seamless trip to Iceland and a cruise starting in London, through Edinburgh and the Orkney and Shetland Islands, and up and down the west coast of Norway, ending in Bergen, then taking the train to Oslo where we spent several days and nights. The trip required considerable attention to detail to coordinate all transfers, guides, and other service providers. Roxanne provided this without a hitch. All service providers were tops.There was not one hiccup. In fact her recommendation to overnight in Vancouver on the way home was excellent and provided a relaxing way to finish off the trip after an extended journey. Roxanne continues to provide us the absolute best service and her willingness to work with us to customize our trips to our needs is most highly appreciated. We will continue to use her services for our travel, and will offer our highest recommendations to anyone who asks.
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Excellent service

By: Bob44

Reviewed on: 27 Oct 2016

Roxanne does an excellent job of organizing our trips. She doesn't even grumble if we change our minds. We originally found her by accident at BCAA Travel, and followed her to Vision Travel when BCAA folded its travel agency department. We would highly recommend her to anyone looking for a good travel agent.

Top Notch Service

By: Alex

Reviewed on: 12 Nov 2016

As always,. The best advice and service.

Super Service

By: L and D

Reviewed on: 20 Dec 2016

Never fail, top drawer service

Roxanne is fantastic!

By: Jocelyn

Reviewed on: 24 Dec 2016

Roxanne is the best. She got us assistance at the airports, best flights and best cabin . Our stateroom was home from home. We did not have to pay for our checked luggage on the flights and the Delta flights were very comfortable. We are very appreciative of all that Roxanne did for us.

Caring person

By: Rich

Reviewed on: 23 Jan 2017

Thanks Roxanne for making our trips very easy and knowing that all opportunities are explored. Again this trip went so well. Best Caribbean cruise ever. Sorry to see it end.

NCL Cruise

By: Sharon

Reviewed on: 01 Feb 2017

Roxanne always is so helpful in planning my vacations. From transportation modes to hotels and cruise lines, her advice is superb. I can count on Roxanne at anytime. Most grateful to her.

Southeast Asia

By: David Nixon

Reviewed on: 19 Feb 2017

Roxanne was very good to work with. She listened to us and helped organize a great trip.

Fabulous holiday

By: Kiki

Reviewed on: 03 Mar 2017

Roxanne is a superior travel agent. She has organized many holidays for us. Each has been organized perfectly. Simply put- we could not feel any stronger about our relationship with Roxanne.


By: Brenda

Reviewed on: 05 Mar 2017

Roxanne was very professional as usual. She got us flights home very quickly and also worked to cancel our original flights and obtain refunds without our requesting it. She truly cares about her clients.

Outstanding service provider

By: Mike Harle

Reviewed on: 09 Mar 2017

Once again Roxanne fully understood our requirements and provided for every detail of another outstanding adventure trip to the Amazon and Galapagos ... in full comfort, including travel to and from the venues

Oceania Cruise March 16, 2017

By: Victoria traveller

Reviewed on: 11 Apr 2017

Roxanne was very professional, all arrangements were done well.

Other Side of the World Trip (2017)

By: Molyski's

Reviewed on: 13 Apr 2017

Working with Roxanne was a real pleasure. She took care of all our needs, flights, cruise booking, extra excursions, dietary needs, etc and handled difficult items like tourist visas very professionally. Because of problems with the ship prior to the cruise there was some uncertainty as to how the itinerary of our cruise would turn out. Roxanne went to bat for us to insure that we were well compensated for the initial aggravation and for any possible disruptions that we might have. In the end, with only one port-of-call changed, everything turned out as originally planned and we received all the extras and compensations that Roxanne was able to get for us. Thank-you Roxanne!

Cruise with Star Princess

By: Daisy

Reviewed on: 26 Apr 2017

Roxanne is always very pleasant, knowledgable and efficient when helping us to plan a trip.

My go to agent for many years.

By: Barrie

Reviewed on: 13 May 2017

Roxanne has provided me with years of great service. No complaints.

Travel agent review

By: Gillian

Reviewed on: 13 May 2017

Roxanne is always a pleasure to work with. She is very thorough and we have always had confidence in any work she has done for us.

Air Canada flights to & from London

By: Joce

Reviewed on: 19 May 2017

Excellent. Prices were reasonable and airport assistance was excellent . Roxanne can always be relied upon to do the best for us

River Cruise

By: Walt

Reviewed on: 17 Jun 2017

Excellent. Roxanne has been our advisor for 17 years and we find her Knowledgeable and professionable. She is always willing to go the extra mile to ensure a great vacation. We consider her to be a friend as well as a travel advisor. Can see us making a cruise without her assistance. An asset to Vision Travel.

Always helpful whether near or far!

By: Mary Ellen P

Reviewed on: 05 Jul 2017

I have been working with Roxanne for several years now and I have always found her to be helpful whether I am with her in her office or needing prompt attention while away on a vacation somewhere on the other side of the globe! Documents are available well ahead of the planned travel and include a helpful summary so that when I get to the airport and need information for check-in, it is always right at my finger-tips! Top notch!



Reviewed on: 14 Sep 2017



By: Marie

Reviewed on: 17 Sep 2017

It was a joy to work with Roxanne, who was always positive, polite and helpful. She has enduring patience!

European Vacation & River Cruise

By: Jac

Reviewed on: 16 Oct 2017

A real pleasure. I've worked with Roxanne for several years and have always found her helpful and accommodating.

Roxanne Girard

By: Margie

Reviewed on: 04 Oct 2017

Excellent... she is Very informative, organized, helpful, knowledgeable and easy to work with. She tries to make sure that our every desire is met if possible. She is also friendly and such a nice person.


By: Bernie

Reviewed on: 29 Oct 2017

Very helpful and thorough

Fall Colours

By: Paul & Carol

Reviewed on: 01 Nov 2017

Roxanne was very professional, knowledgeable and helpful with all our travel needs.

My cancelled trip

By: canuck traveller

Reviewed on: 10 Nov 2017

Excellent travel advisor.

Great trip

By: don

Reviewed on: 14 Nov 2017

Roxanne has arranged many of our trips before our latest. She is very efficient and thorough, and is excellent at arranging the trip details to suit our needs.The accommodations she recommends are first rate and the transfers between venues are seamless.The extras she provides are much appreciated as are her follow up contacts.

Just another fantastic trip!

By: Mike

Reviewed on: 25 Nov 2017

Once again Roxanne organized a most outstanding trip. While the cruise ship was excellent, the arrangements she made for us in Barcelona were superb. The local services and guides she arranged could not have been better: personable, knowledgeable, and just great people to hang out with. Roxanne consistently comes up with the most memorable travel experiences!

Zuiderdam Panama Canal Christmas Cruise

By: Morgan

Reviewed on: 03 Jan 2018

Absolutely wonderful!!! Roxanne is a very special advisor in every way. She knows our limitations for travelling and has every base covered for our needs. She goes to the fullest to make our trip most enjoyable, couldn't ask for a better representative for Vision, she is "The Best" and we have had Roxanne plan our trips for the past ten years or so.

Exceptional travel agent-20 year client

By: Kiki

Reviewed on: 17 Mar 2018

Exceptional service by a fine lady who has become a good friend through our outstanding travel experiences

New Zealand trip Feb 2018

By: Rand/Margaret Harrison

Reviewed on: 11 Mar 2018

Friendly, courteous, knowledgeable, professional. Excellent service, from initial trip conception to confirmation of final details.

Excellent and comprehensive once again,

By: Mike

Reviewed on: 17 Mar 2018

Roxanne continues to be a delight to work with. She is comprehensive, knowledgeable, thorough, and fully attuned to our needs. In short: fully professional and fully personable. Again we are 100% satisfied and delighted to have Roxanne as our travel advisor.

Working with Roxanne Girard, you will have access to:

  • - Special perks and extra amenities
  • - An experienced travel guide whom you can rely on before, during, and after the trip
  • - Exclusive luxury resorts and properties
  • - Once in a lifetime experiences

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  • Australia
  • New Zealand
  • United Kingdom
  • France
  • French Polynesia
  • Italy
  • Netherlands
  • Portugal
  • Spain