Lydia Ganz CTC

Waterbury, CT United States
Travel Specialties
  • Beach & Sun
  • Food & Wine
  • Culture, History & Arts
  • Shopping
  • Ocean Cruising

Selling Travel Since
  • English
  • French

My Background

I began my journey of a lifelong travel career 35 years ago.  It all started when I created “shopping tours for women”.  It was an original concept at the time which afforded women a shopping experience at some of the most luxurious places in Europe while viewing the world in a different way.

I have been an established travel agent since 1977 travelling annually to many European countries.  In recent years, I have travelled throughout the world helping me to better advise and create memorable travel experiences for my clients.  I try to seek out off the beaten track adventures such as chocolate and wine tours in Paris and Market visits in Asia.  I specialize in France, Italy and Asia .  I visit each of these countries annually to keep up to date on new hotels and sights. 

I have also sailed on every luxury cruise line to most worldwide destinations.  I look forward to helping you create your dream itinerary.

Places I Have Traveled


Virtuoso Alliances
  • Priority Travel Specialist

Reviews and Recommendations for Lydia Ganz


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By: Bob & Jan

Reviewed on: 04 Oct 2013

The Tauck Riverboat trip from Amsterdam to Budapest was one of the best trips we have had even though the weather was not the best. The M.S. Treasures was a super Riverboat and the staff were great. Really liked the Captain. Jeremy, the Tauck Tour Director was excellent as well as all the Tour Guides. Joule, one of the 3 Tauck Tour Guides was especially Outstanding.

Wonderful trip, excellent communication!

By: jacrae

Reviewed on: 30 Sep 2013

Lydia helped us plan our honeymoon. We needed help with figuring out the best places to stay in Rome and Paris since we had never been there before. She was quick to respond to all of our questions, had an itinerary done with all of our transportation, hotels, and tours done really quick. Our entire trip was excellent. We had no problems at all and had a fantastic time. Wonderful!!

great trip

By: carol D

Reviewed on: 04 Oct 2013

The hotel in Venice was fabulous!! superior room and great views! I would highly recommend it. In addition we took the 7 day Tauck tour to southern Italy, fantastic trip. Need good walking legs

Excellent Travel Planner

By: Muffin

Reviewed on: 14 Oct 2013

Lydia Ganz performs her work to the highest standards and delivers exactly as she states. She understands what I want to achieve in my travel and she takes care to cover all details in her written and verbal communications. All travel details are covered taking the worry from me and making my travel plans pleasurable and something I always look forward to.
Not Recommended

Not recommended at all

By: Richy

Reviewed on: 11 Oct 2013

The trip was outrageously overpriced. I would even consider it a fraud. Furthermore, when I asked some questions she never replied back (probably she didn't have anything to say). I came to virtuoso through a friend's reference and got really disappointed. Never would book a trip through here again.

highly recommended

By: jayg

Reviewed on: 11 Oct 2013

lydia is great, thorough and very accessable. it was a pleasure working with her.

Perfect Trip - Flawless Service

By: nunmakr

Reviewed on: 19 Oct 2013

Lydia listened to what we wanted and put together a perfect honeymoon for my wife and I.

Highly recommend

By: Salmcg

Reviewed on: 21 Feb 2014

Lydia was great! Due to emergency surgery we had to cancel trip. Lydia took care of everything. We have now rebooked the same trip and Lydia is handling all of this again.

Highly recommended

By: Susan

Reviewed on: 05 Mar 2014

Lydia is so extremely helpful and knowledgeable about every detail we ask about.  She also tells us details that we do not ask about, just knowing that we might be interested.  We will definitely use her services again in the future.

Five stars for Lydia

By: Nancy D

Reviewed on: 05 Mar 2014

Lydia planned our 10 day trip to Spain in February 2014.   She made arrangements for us in some of the finest hotels we have stayed in.  She also recommended restaurants, provided literature for each city we visited, and suggested different attractions for us to consider.   What also impresses me about Lydia is her quick response to any question I have.  She is very efficient.  I will not hesitate to call her to arrange our next trip.

A Master of London


Reviewed on: 29 Apr 2014

My daughter and I wanted to do a "girls weekend" to celebrate her 18th Birthday. After months of searching the internet and not finding what we wanted I discovered Lydia who put together an itinerary that was not only perfect for the weekend but was filled with extras that I could never find myself. Her detailed notes about a weekend in London were wonderful and I can't imagine I will plan another trip without her help again!

Highly Recommended

By: Pam

Reviewed on: 05 May 2014

Lydia was very helpful in planning our cruise and pre and post excursions.  She recommended wonderful restaurants and hotels and was very easy to contact.  All our questions were answered promptly.  Our trip was wonderful thanks to Lydia.  We can 't thank her enough!

Highly recommended

By: RN

Reviewed on: 04 May 2014

Lydia Ganz at Cruise & World Travel helped us with our recent trip from Venice to Rome.  This was our first experience with Lydia.  We particularly liked that Lydia made excellent suggestions on several aspects of our trip to enhance the beginning and the end of our cruise. Her excellent job in the planning phase included  suggesting alternative pre and post cruise destinations and various activities on both ends of the trip.  She suggested and booked a great dinner reservation in Venice that we would never have found on our own. In addition she made an excellent hotel suggestion for Rome and arranged private tours in Rome to cover things that were important to see.  She went well above our expectations to make our trip a memorable occasion.  I highly recommend Lydia. 

Expert advice


Reviewed on: 30 Jun 2014

we were extremely pleased with the hotel package available to us through virtuoso . Everything we asked for was available including free breakfasts. I would use virtuoso again.

Highly Recomend

By: Katie31

Reviewed on: 11 Jul 2014

Lydia was a pleasure to work with and we absolutely adored the hotel she recommended. We couldnt be happier!

By: gianfranco

Reviewed on: 14 Jul 2014

The best thing you could say about a special two week trip is that everythingwent as planned and without any glitches.In additions all the hotels that were recommended by Lydia were great.Couldn't have asked for a better vacation.

Good trip to Italy

By: Robbi

Reviewed on: 02 Sep 2014

Lydia had a very good understanding of what we wanted for our trip, i.e. type of itinerary, hotel rooms, transfers to/from cities- private cars and trains.The one glitch was renting a car through Hertz in Florence. Apparently we were not the only ones who had difficulty with our Hertz rental. Despite our voucher clearly indicating the type of car we had ordered and paid for, the Hertz personnel in Florence insisted that they had a different record of our rental voucher. It remains unresolved. However, everything else was excellent and met/exceeded our expectations.

Amazing trip!

By: NicoleR

Reviewed on: 29 Jul 2014

Lydia was so great to work with. She was so knowledgable and had great ideas and recommendations for us. She was always timely with her responses to any questions or things we needed help with. She made planning our trip a perfect experience!

Lydia is the proverbial fairy godmother of the travel world -- making all of your wishes come true!

By: Shelly

Reviewed on: 29 Jul 2014

I booked our family trip to Italy with Lydia and it exceeded our every expectation. She really listened to what we wanted to do and it was a great mix of adventure and relaxation in the most beautiful settings. Everywhere we stayed was perfect -- Lydia made sure that we were well taken care of.  My husband and I loved every minute of this vacation -- even our teenage boys raved about the trip  which says something as we did not allow any electronics along for the ride! Truly an amazing experience.  I cannot thank Lydia enough -- she was the defining difference for our best travel experience ever.

Lydia Ganz

By: Traveller

Reviewed on: 06 Aug 2014

Lydia assisted in pulling together a wonderful trip for my family this summer in conjunction with someone at another travel agency. She was sensitive to our budget and picked the perfect locations for us to visit with the right amount of time spent in each destination. We couldn't have done it without Lydia!

Tauck Bridges. London to Paris

By: Esta

Reviewed on: 09 Aug 2014

This was an excellent trip with our 13year old Granddaugter. Our first Tauck trip. We were pleased with all the details this is a very good way for families to travel Joani Pointer was helpful with the arrangements


By: Steve

Reviewed on: 04 Oct 2014

The whole trip was great. We had not been to Boston before but we greatly enjoyed the history. The Westin had a fabulous view of the harbor. The highlight of e trip was Mt. Washington, New Hampshire. The colors were at 100% and the Cog Railroad gave us the opportunity to experience them. The recommendation of the Omni Mt. Washington was great. Once we arrived in Kennebunkport, we were in a special place Even though the weather wasn't the best, the town and ambience were fantastic. The only disappointment was the Tides where were stayed. In all, Lydia did her usual fantastic job!
Not Recommended

not to friendly - did not have patient with all the changes that I have to make

By: Nahla

Reviewed on: 25 Oct 2014

Overall she did ok. But I felt that she was getting very irritated with all the changes that I had to make do to personal circumstances. I'll probably will not hire her again. Virtuoso perks were great.
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Great Fun!!


Reviewed on: 16 Nov 2014

An incredible experience, combined with exceptional planning...


By: Al

Reviewed on: 03 Jan 2015

It was a wonderful trip from beginning to end. My wife and I took our 18 year old grandson with us on the Seabourn Legend. It was genuine delight to have him with us. It's a shame that this was one of the last cruises on the line's small ships ( only 200 passengers). All three of Seabouron's small ships have been sold and Seabourn is building three new ones (750 passengers) to supplement their current larger ships, The Odyssey, the Sojourn and The Quest (450 passengers). Lydia was extremely helpful in making all the arrangements for us. Her follow-through was super. She's A-1 on our list.

Great trip

By: Salmcg

Reviewed on: 09 Feb 2015

This was a trip of a lifetime!!! We loved every minute of it. Each day brought more surprises. Plus our tour director, Matt Kay was the best one to have. He went over and above for everything.

Expert friendly service

By: Mark

Reviewed on: 20 Feb 2015

The hotel staff were professional, eager to please and the atmosphere fabulous! Lydia did an excellent job again!!! We would not have any other travel agent! Lydia is the best!!! Thank you so much, Lydia!!

Great planner!

By: Kathy51

Reviewed on: 06 Mar 2015

Terrific planner who will utilize all the resources available. Persistent problem solver who can help in the worse situations. Always available while we are traveling. Very knowledgeable about most destinations and willing to look at all options available to accommodate time, money, etc. Great person.

Responsive Service


Reviewed on: 09 Mar 2015

I worked with Lydia on a trip to the Caribbean - having limited knowledge of the islands I relied heavily on Lydia's recommendations and advice. Based on Lydia's input, we ultimately chose and Island that my husband and I had never visited. This was after much back and forth and suggestions, questions, etc from the two of us - all patiently handled by Lydia. We just returned last week and already miss the warmth and sand!!!!

Wonderful trip

By: Sara

Reviewed on: 20 Mar 2015

Lydia took our general wish list and found the perfect spot for us in St Lucia, We had a wonderful trip on a beautiful island at a gorgeous hotel with friendly helpful staff,

Luxury service in Orlando

By: ChicagoKatey

Reviewed on: 03 Apr 2015

Just got back from the Waldorf at the Orlando and couldn't be happier with how Lydia planned our vacation. She said she was going to tell the Waldorf to take care of us and they sure did. From the Waldorf suite with a connecting Disney view double on the highest floor, with a complimentary town car to Downtown Disney cause we arrived late and breakfast for my whole party of 7 each day, we felt spoiled and pampered. Lydia did an amazing job coordinating the rooms and our treatment and we couldn't have been happier. Finally , we found a travel specialist who is just that : an expert in knowing how people wanted to be treated and delivering luxurious vacations. We love to travel and will be working with Lydia for years to come.

Great experience

By: Chicago

Reviewed on: 10 Apr 2015

This was our first time working with Lydia...her recommendation for resort and location were right on and her advice on how to plan events/excursions were also incredibly helpful. There was a minor, minor snafu when we arrived and our room was incorrect, but Lydia and the sales staff at the resort had the situation quickly's fabulous when everything goes right on a trip, but you can tell a lot more about a person when everything doesn't run smoothly! Lydia was great and Costa Rica was fabulous!! Looking forward to having her book our next family trip!

Well thought out great trip

By: Ryan

Reviewed on: 23 Apr 2015

the trip was fantastic and Lydia did a great job planning our vacation. The details were perfect and the little extras she was able to have done for us really made the trip memorable. Thank you for all your help.

Superb as always

By: JP

Reviewed on: 12 May 2015

It is always a guarantee to book my olidays with Lydia. She is on top of everything making sure you will enjoy an amazing stay wherever you go!

Fantastic planner.

By: SteveS

Reviewed on: 19 Jun 2015

Our trip to France was the seventh trip Lydia has planned for us. Other than American Airlines unnecessarily causing problems, we had a fantastic 10 days in France. This was our second trip to France and it was great due to Lydia's extensive knowledge of the country. The hotels and excursions were, as usual, first class.

Wonderful experience

By: HeyAP

Reviewed on: 26 May 2015

Lydia was very easy to work with. We let her know what we wanted and she worked with that. Very nice experience.

Professional service

By: NancyD

Reviewed on: 22 Jun 2015

Once again Lydia and her staff provide efficient and professional service. She is a pleasure to work with.

knowledgeable and quick service

By: Ritu

Reviewed on: 20 Jul 2015

Loved her hotel recommendation. Was a great location just as she had said. Thanks



Reviewed on: 19 Jul 2015




Reviewed on: 30 Jul 2015

Lydia was such a pleasure to work with! She helped us create the trip of a life time and the Virtuoso amenities at the hotels we stayed at were so special too.


By: Susan and Steven and family

Reviewed on: 21 Aug 2015

Everything was perfect on our trip! We had a wonderful time and Lydia really did a great job with all the details. Thank you so much!

Efficient and great customer service

By: Casey

Reviewed on: 21 Dec 2015

Lydia did everything I asked in a very timely fashion. No detail was overlooked.

Great, as usual!

By: SteveS.

Reviewed on: 17 Feb 2016

As usual, our trip was expertly planned by Lydia. Attention to all the details as well as helping when a flight was cancelled is Lydia at her best!

Hello Italy

By: Tom

Reviewed on: 08 May 2016

Lydia: You did an outstanding professional trip arrangement for us. We were especially gratified by the way you arranged the different sites and hotels which were unique to each location. The services that you planned for us was impeccable and both personable and professional. There were some glitches. Our personal quide in Florence did not show up as arranged. The hotel management in Florence was able to call them from the number on our itinerary to get us a guide. The guide trip was an hour latter which interfered with our schedule. He was extremely knowledgeable and we enjoyed his comments on the history and architecture. In Cinqe terrier we did not know that we had to park in a public parking lot at 15 euro's a day. We had to walk about 1/2 mile to find our hotel and they did not provide any service to get our luggage. We had to walk back to the car and call a taxi to drive us back to the hotel. You must understand that we had just driven 3 hours and we were tired and lost. More

very helpful

By: Denwen

Reviewed on: 06 Oct 2016

Michelle (Shelby) Bethke advised us of a hotel in Boston to stay at for two nights and she set up a good deal for us. The hotel was really good and central to the Amtrak station, 2 mins walk away, and the City Tour Bus station only about the same. We can recommend her for setting you in the right direction. Thanks you for helping us have a good stay in Boston.

Excellent Knowledge of France


Reviewed on: 09 Oct 2016

Wonderful ideas and great trip planning skills!!

Wonderful Experience

By: jacrae

Reviewed on: 21 Dec 2016

We had such a wonderful experience with our recent trip to Playa del Carmen in Mexico. We wanted a vacation that our toddler could enjoy as well, and the Paradisus Esmerelda was perfect! It was a wonderful, sophisticated hotel, with a lot of different restaurant choices, bars, and activities, but was still extremely family friendly. We loved it there!

Working with Lydia Ganz, you will have access to:

  • - Special perks and extra amenities
  • - An experienced travel guide whom you can rely on before, during, and after the trip
  • - Exclusive luxury resorts and properties
  • - Once in a lifetime experiences

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  • France
  • United Kingdom
  • Italy
  • Denmark
  • Norway
  • Sweden
  • Thailand
  • Vietnam
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  • Malaysia
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