Liana Kraushaar Merriman
New York City, NY United States
Swoon Travel, an independent affiliate of
SmartFlyer
Travel Specialties
Interests
- Beach & Sun
- Culture, History & Arts
- Family Travel
- Hotels
- Safari
Destinations
- British Virgin Islands
- United States - All
- Anguilla
- France
- French Polynesia
- View More...
Selling Travel Since
2018
Languages
- English
My Background
Liana has been planning itineraries and traveling the world for as long as she can remember. What started as an unlikely obsession with luxury hotels when she was just a teenager, grew into a true passion for the travel industry that has continued in earnest throughout her entire personal and professional life. Liana completed a masters degree in hospitality management from Cornell University, and has had a 10 year career working in luxury hotels in New York City, most recently with Rosewood Hotel Group and Four Seasons. Liana decided in 2018 to make the leap and begin booking travel full time in order to put her lifelong knowledge and passion for travel to work for her clients.
Liana has traveled most extensively through the Caribbean (favorite island: Virgin Gorda) and Europe (favorite city: Vienna) but has visited over 40 countries and continues to discover new destinations every year. When she is not traveling, researching, or planning itineraries, Liana loves spending time at home with her husband in Brooklyn, NY. She is an avid reader, an animal lover, a perpetual student of art, history and architecture, and an advocate for small, sustainable farming practices, such as those practiced by her family’s farm in the Hudson Valley.
Places I Have Traveled
|
|
|
|
|
Reviews and Recommendations for Liana Kraushaar Merriman
100%
of 74 guests
recommend
recommend
Virtuoso Verified Traveler
All reviews are from confirmed guests sharing exclusive insights
Sort reviews by
Recommended
Upstate trip
By: Devon
Reviewed on: 13 May 2018
Amazing! Liana is truly fantastic. She took care of every detail and planned a fabulous trip that was truly beyond anything I could have come up with.
Recommended
Great trip!
By: J.P.
Reviewed on: 18 May 2018
Liana was so helpful in arranging accommodations and a visit to Edinburgh for both me and my wife this May. As an added bonus, she went out of her way to have a few special notes and surprises in the room for us when we arrived, as it was a bit of a "babymoon" of sorts for my wife. Two big thumbs up, can't wait to plan our next trip with Liana as well!
Recommended
Amsterdam Trip
By: hojo4nyc@me.com
Reviewed on: 23 Jun 2018
Fantastic!! Knowledgeable and committed to exceeding every expectation, however challenging. Terrific follow-up and very focused at every level of engagement. Listens well to learn preferences and makes smart, well-researched recommendations that really hit the mark. Smooth and pain free in every respect. Already at work on trips through 2019. Thanks Liana!!
Recommended
Liana
By: Trevor
Reviewed on: 17 Jul 2018
Fantastic! Liana was such a pleasure to work with. She had great recommendations and was incredibly organized.
Recommended
The Best!
By: Scotto
Reviewed on: 17 Jul 2018
Liana is fantastic -- enthusiastic, resourceful, prompt and extremely knowledgeable. Looking forward to working with her in the future.
Recommended
The New York Edition
By: Corinne
Reviewed on: 17 Jul 2018
I would highly recommend Liana when looking to book a hotel stay or a holiday. She found me and my partner the perfect hotel to celebrate his birthday in NYC. When booking through Liana you also get amazing extra perks that make your stay even more special. Liana is very professional and great to work with. She is that good we have asked her to book our honeymoon.
Recommended
So helpful!
By: Cpteam
Reviewed on: 27 Jul 2018
Liana was exceptionally helpful and so easy to work with! We had to make several changes to our reservation and she was happily able to accommodate us every time. Will definitely use her help again!
Recommended
Great 15 year anniversary trip!
By: TravelHound
Reviewed on: 30 Aug 2018
Had a wonderfully romantic trip to the Amalfi Coast for our 15th anniversary.
Liana was very knowledgeable and helpful, and went the extra mile to make sure we had a truly exceptional experience! Great recommendations...!
She also prepared a very helpful itinerary including portions of the trip that she had not organized and my wife was probably as impressed by the level or organization as the trip itself!
Thanks Liana!
Recommended
Liana Merriman
By: Mm
Reviewed on: 23 Aug 2018
Absolutely amazing. Liana was extremely knowledgeable and friendly. She listened to what we wanted and tailored our trip to our exact specifications. Liana also gave us great ideas and made sure no stone was unturned. She was always in contact with us and our hotels and tours.
Recommended
Excellent service
By: Katz family
Reviewed on: 28 Aug 2018
Liana was great to work with. I would recommend her services highly.
Recommended
An amazing trip I never would've planned on my own!
By: BW
Reviewed on: 03 Sep 2018
I LOVED working with Liana on my trip! I had a few places in mind when I came to her, but I wasn't sure which would be worth the money or how they all compared. She gave such great, honest advice and helped me figure out what exactly I was looking for. And then she hooked me up with amazing perks! The Four Seasons staff literally treated me like a celebrity it was crazy. I never would have booked there on my own without the perks and advice from Liana, but I'm SO glad I did. I definitely recommend!
Recommended
Wonderful trip to Scotland
By: Judd
Reviewed on: 14 Sep 2018
Absolutely terrific from our first conversation. Liana is so knowledgeable and responsive. She put together a fabulous itinerary and really figured out exactly what sights and hotels matched our interests and needs. She reached out during our trip to make sure all our needs were being met. What a lovely partner and so easy to work with! We plan to use Liana for all our travels and in fact are already in the midst of planning our next trip to Spain and France with Liana’s help.
Recommended
Wonderful experience!
By: Dayz
Reviewed on: 14 Sep 2018
So wonderful! She was easy to communicate with, so organized and nice!
Recommended
Great Agent
By: Sberrie
Reviewed on: 16 Sep 2018
Lianna is an excellent travel agent. She was patient, creative, and secured us the best possible deal for our amazing weekend trip to Turks and Caico‘s. Thank you!!
Recommended
5 star service!
By: Christina
Reviewed on: 13 Sep 2018
Liana was incredibly knowledgable and such a pleasure to work with! She had excellent recommendations for our itinerary.
Recommended
Amazing experience
By: Rachel Gray
Reviewed on: 19 Sep 2018
Liana was fantastic to work with. She is very professional, responded promptly, is extreamely organized, but most importantly, she underwood perfectly what we were looking for. She is incredibly knowledgeable and made it easy to make decisions and plan our trip.
Recommended
Paris trip
By: Mm
Reviewed on: 28 Sep 2018
Liana was an excellent trip advisor. She is extremely knowledgeable about traveling and hotels. She had wonderful ideas for excursions and activities for us.
Absolutely love working with Liana and would definitely recommend her to anyone.
Recommended
Highly Recommended
By: Lisa
Reviewed on: 11 Oct 2018
Liana found a great hotel for us. It was in a great location, close to many of the sites we wanted to see, but on a quiet street. She responded quickly to any emails we sent, and was able to get reservations at all the restaurants we asked about. She was polite and friendly, and never made me feel uncomfortable calling her. I highly recommend Liana, and I will use her for all of my future trips.
Recommended
Bermuda
By: JP
Reviewed on: 08 Oct 2018
Everything went perfect. Well Done.
Recommended
Trip to Spain
By: R & B
Reviewed on: 12 Oct 2018
Liana was easy to work with understood exactly what we wanted. She planned our 12 day trip to Spain. The trip flowed seamlessly, it was laid out well. Liana scheduled guides for us at all our destinations which on our own we would never have done. The personalized guides really made the trip. All the connections, hotels and transfers worked perfectly.
We highly recommend her and will be using her for our next trip
Recommended
Amazing
By: STACEY BPK
Reviewed on: 28 Oct 2018
The best client care. Available all the time. Super knowledgeable. Highly recommend for all travel needs big or small!
Recommended
Great trip
By: Luna
Reviewed on: 29 Oct 2018
Liana is very organized and incredibly pleasant to work with. She arranged a great trip for us.
Recommended
Great trip to Basque Country & Bordeaux
By: Theo
Reviewed on: 01 Nov 2018
Liana is a gem. From our first phone call, Liana listened carefully to our interests, offered a range of exciting travel ideas, and then helped us pick the perfect mix of memorable travel experiences. We knew little about northern Spain and Southwest France, but Liana was a font of knowledge both with respect to the history and culture of the region as well as being a guide to the best hotels, restaurants, and vineyards. Liana exudes passion about traveling and certainly knows her stuff. We’ve already referred several of our friends and can’t wait to plan our next trip. Liana, you’re the best!!
Recommended
Business Trip to Israel
By: Roy Kozupsky/Rimon
Reviewed on: 02 Nov 2018
Her work was excellent. Highly professional, extremely attentive.
Recommended
Fantastic customer service!
By: hud1226
Reviewed on: 07 Nov 2018
Wonderful! Liana was extremely responsive before, during and after the trip. She didn’t skip a beat when we had to make last minute changes to our trip. Her hotel and restaurant recommendations were excellent. She made sure the hotel knew our preferences and that we were treated like royalty during our stay.
Recommended
Wonderful Adventure
By: traveler
Reviewed on: 27 Nov 2018
Liana is so very personable and easy to work with. She was very responsive to all our questions and needs. She created a detailed itinerary that fit our hopes for our adventure. The trip was really wonderful. We LOVED the SmartFlyer app too!!! We will definitely be calling Liana for our next trip.
Recommended
Bahamas babymoon
By: Jordy
Reviewed on: 16 Dec 2018
Liana was great to work with. She was responsive, professional, answered all of our questions, and worked with us to find and place and a rate that we were very happy with. There were no surprise charges or issues encountered on the vacation. We had an awesome time thanks to her planning!
Recommended
Excellent!
By: SK
Reviewed on: 03 Jan 2019
Always provides excellent and timely assistance
Recommended
Pink Door in Palm Springs.
By: JLB
Reviewed on: 10 Jan 2019
Working with Liana was great. She is extremely knowledgeable and helpful and found us a perfect house for our family vacation.
Recommended
Outstanding attention
By: Stacey K
Reviewed on: 11 Jan 2019
Liana is an outstanding travel consultant. She is on top of everything, super responsive, extremely knowledgeable and simply makes every aspect of travel run smoothly. I would highly highly recommend working with her!
Recommended
Another great trip planned by Liana.
By: Suzanne G
Reviewed on: 28 Jan 2019
This was our third trip planned by Liana. As usual, it was amazing! It doesn’t matter if it’s a once-a-lifetime trip to someplace exotic or just a quick get away to Turks &Caicos... Liana knows all the right places to send us. We stayed at the Shore Club and loved it! And the room upgrade we got when we checked in wasn’t too shabby either! Thanks Liana!
Gotta start thinking about our next trip.....
Recommended
Great experience!
By: Devin
Reviewed on: 29 Jan 2019
Liana was fantastic to work with! I was looking for ideas for an upcoming vacation, but didn't have the time to do the upfront research. Liana listened to what i was looking for, researched and summarized various options, and then added personal insights based on her experience to help me make an informed and smart decision. From there, she handled all of the details - and went above and beyond to ensure we had a perfect experience!
Can't wait to work with Liana again.
Recommended
The best
By: Stacey
Reviewed on: 18 Feb 2019
Outstanding service. Attentive and knowledgeable. Highly recommend!
Recommended
Great as always
By: J.P.
Reviewed on: 10 Mar 2019
Liana is the best - always super helpful. Our Villa was fantastic, and we even had some complementary champagne waiting for us on arrival. Two thumbs up, as always!
Recommended
Ireland
By: mm
Reviewed on: 21 Mar 2019
We absolutely love working with Liana!
She once again planned an incredible trip for us. Liana truly knows about travel and never misses any detail. She is probably the best travel advisor we ever worked with and is always a pleasure to talk to.
Recommended
Los Angeles Trip
By: Kathy
Reviewed on: 23 Mar 2019
Liana was excellent to work with and we will definitely use her in the future.
Recommended
Liana is incredible!
By: Ben
Reviewed on: 04 Apr 2019
I was planning an extremely complicated business trip for approx. 10 colleagues (arriving and departing on different dates), which entailed seemingly endless reservation changes. From start to finish, Liana was friendly, incredibly competent and, above all, patient! She helped me arrange a significantly lower rate than was available online, kept meticulous schedules of the reservations, responded very promptly (usually instantaneously)...the list goes on. I cannot recommend her enough and would work with her again in a heartbeat.
Recommended
Mexico City
By: Luna
Reviewed on: 15 Apr 2019
Working with Liana was a pleasure. She is incredibly knowledgeable and organized. Everything you would want in a travel consultant when planning a trip to a city you have never been to before.
Recommended
Portugal
By: SM
Reviewed on: 01 May 2019
We just returned from an incredible 10 day trip to Portugal. She helped conceptualize our trip from the beginning, guiding us towards which cities and regions to visit and made amazing recommendations for our accommodations. Working with Liana through the planning process was a breeze! She was very knowledgeable, prompt with responses to questions and very flexible with my indecision!
Each place we stayed, although reasonably priced, was absolutely top notch in service and amenities and we were welcomed by a nice surprise including chocolates, wine and port (and even upgrades to suites, more than once!) and a personal note from Liana. Even my mom, who is difficult to please, was very impressed!! We will definitely be using Liana again for future trips!
Recommended
An Amazing Trip!
By: Wendy
Reviewed on: 04 May 2019
I loved working with Liana! She is knowledgeable, responsive and very patient. She coordinated a wonderful week in Australia, organizing air, hotel/lodge and restaurants. When we wanted to make a change while we were there, she responded immediately and worked into late hours of the night. This was the first time I worked with her and I will definitely be using her again.
Recommended
encore
By: rich v
Reviewed on: 09 Jun 2019
Liana is amazing
Recommended
First time with a travel advisor!
By: JB
Reviewed on: 10 Jun 2019
Liana was so great to work with. I typically book all my own travel directly. Liana emphasized that she is able to contribute as much or as a little support as a customer needs/wants. This approach worked perfect. She is full of great ideas and fun to chat with about global travel possibilities. Thanks and look forward to working with you again soon!
Recommended
Italy
By: Gillian
Reviewed on: 17 Jun 2019
As always -wonderful. Sadly we had a loss in the family and our trip had to be cancelled at the last minute. Liana could not have been more helpful and kind. We look forward to planning and booking our future trip with Liana.
Recommended
Amazing!
By: Devon
Reviewed on: 16 Jun 2019
Liana is truly the best! She took care of every detail, and made our trip truly wonderful. From getting our room upgraded to sending a little welcome gift, we couldn’t have asked for a better travel agent extraordinaire! Thanks again for everything
Recommended
Liana is superb!
By: Opp
Reviewed on: 15 Jun 2019
Liana is patient, creative, and knowledgeable.
She goes above and beyond and I highly recommend her!
Recommended
Fabulous!
By: Cline
Reviewed on: 22 Jun 2019
Liana has booked many vacations for my family and is always dilligent, detail oriented and truly cares that her clients have a great time. She’s extremely knowledgeable about a plethora of destinations.
Not to mention, she has arranged fabulous upgrades and perks with many hotels. She’s the best!! Cannot highly enough recommend!
Recommended
Superstar Modern Travel Agent
By: David Holder
Reviewed on: 27 Jun 2019
Liana is a true superstar. I haven't used a travel agent in years as I have always found it quicker and easier to book everything online.
I came across Liana randomly and called her. We had one conversation (which she took while she was on vacation herself) and from there speedily put together an itinerary of super luxe hotels and luxury car hire.
2 of the hotels she chose were amazing, among the best we have experienced. Each hotel made a fuss of us at check in, with cards, wine (specifically sourced to our taste), upgrades etc.
A small error with the car hire company was rectified within minutes with an apology, I'm certain that this was only because she was involved. Her industry colleagues respect her and value her.
All in all I cant believe that I haven't used a travel agent for almost 20 years, Liana has changed my perspective and I will not hesitate to call on her again for any new requirements that include luxury travel.
Recommended
Review
By: Stephanie
Reviewed on: 14 Jul 2019
Liana was fantastic. Would never plan another trip without her!
Recommended
Liana
By: Rich Velardi
Reviewed on: 18 Jul 2019
Liana was outstanding. She was helpful, responsive, and knowledgeable. I plan to use her for all of my future trips.
Recommended
I recommend Liana
By: Cindy
Reviewed on: 24 Jul 2019
Liana was a total professional. She responded to me very quickly. The hotel was causing a minor issue at the time of booking, and she very clearly explained it to me. We went ahead with the booking, and we had a fantastic stay. I will definitely use her again! :)
Recommended
Croatia, July 2019
By: Emily
Reviewed on: 01 Aug 2019
Liana was great about going above and beyond to ensure we had the trip of a lifetime in Croatia. From selecting the best accommodations to a handwritten welcome at each spot, no detail was overlooked. The Little Green Bay was one of the most special places I've ever stayed and we never would have found it without Liana's help. It was perfect!
Recommended
Liana is FANTASTIC
By: Rachel Gray
Reviewed on: 29 Jul 2019
Liana is always the best to work with. She understands what we are looking for when we travel and has has amazing recommendations. She is very professional and organized.
Recommended
Perfect hotel to stay while in Normandy
By: Val
Reviewed on: 05 Aug 2019
Lianna was wonderful to work with, responsive, not pushy and very knowledgable. We will use her again for sure.
Recommended
Laguna Beach
By: Stacey K
Reviewed on: 05 Aug 2019
Always outstanding service with Swoon and Liana. From top notch restaurant recommendations to the best sights to see to hotel amenities and treatment you could never get by booking on your own or even through Amex. She gets the best rates, the best packages, the best deals with no additional cost to her clients. Cannot recommend highly enough!
Recommended
Honeymoon
By: Diana
Reviewed on: 28 Oct 2019
Our experience working with Liana was great! She planned our honeymoon and it was the trip of a lifeline - she made the entire experience so seamless and special!!
Recommended
Amazing!
By: Dan
Reviewed on: 12 Aug 2019
Liana was extremely helpful throughout the entire process! My wife and I had an amazing quick getaway all thanks to her. I couldn’t recommend working with her more.
Recommended
Liana is an amazing travel advisor.
By: Mm
Reviewed on: 18 Aug 2019
Liana was just amazing to work with. Every detail was perfect! Liana is very knowledgeable about travel and truly knows the business. She always got back to us quickly with answers.
We have booked numerous trips with Liana and would highly recommend her. We can’t wait to plan our next adventure with Liana!
Recommended
TN Magic
By: Sfreedman
Reviewed on: 17 Aug 2019
Liana was fantastic! Her enthusiasm, expertise and ability to pull together a trip for me and my family in a week was truly impressive e and greatly appreciated!
Recommended
Amazing
By: Cps
Reviewed on: 11 Sep 2019
Liana is great. She is so easy to work with, always responsive to all my questions and schedule changes and completely flexible. She never makes me feel bad for contacting her wayyy too often. Love working with her
Recommended
Thanks!
By: SK
Reviewed on: 29 Sep 2019
Awesome as always
Recommended
smooth sailing!
By: srk63
Reviewed on: 01 Oct 2019
Liana worked with us to plan our trip on a Danube River Cruise and on to Prague. It was our first trip to Europe in 35 years, and we couldn't believe how perfect everything was! We loved the hotel in Prague that she chose for us (the Boho Prague) and the tour that was planned in Prague was amazing! Our flight connections and transfers went smoothly. We had a great time, and working with Liana was a breeze!
Recommended
Italy
By: Randi & Bill
Reviewed on: 05 Oct 2019
Liana put together and booked a 14 day trip for 3 of us to Venice,Bologna, Tuscany & Rome. The trip was well laid out and went off without a hitch. She was terrific, easy to work with, and understood what we wanted. This was the 2nd time Liana put together a trip for us.
Recommended
Great trip to Portugal
By: SA
Reviewed on: 29 Sep 2019
Great! Liana was wonderful- she picked perfect hotels, was available for recommendations during our trip and had recommendations ahead of time that were lovely! Highly recommend!
Recommended
Excellent!! 5 stars!!!
By: Yael
Reviewed on: 29 Sep 2019
Liana was amazing to work with. Extremely knowledgable and passionate about travel. Made great suggestions and was quick to respond.
Recommended
Liana is the absolute best!
By: Carlisle & Max
Reviewed on: 04 Oct 2019
We don't have enough great things to say about Liana. From the moment we were introduced, she was extremely helpful, responsive, and professional. With all of the chaos of our wedding planning, we knew we wanted a fun and relaxing honeymoon but had no clue where to start and, honestly, no desire to plan it. Liana took the guesswork out of everything, giving us suggestions and honest feedback about our questions for her. She reminded of us deadlines, kept us updated of any changes to our trip as they arose, and always handled those changes before we even needed to. From the hotels she suggested/booked to the dinner reservations & excursions, our honeymoon was truly the best trip we have ever been on and we owe all of it to Liana. I have already given her name out to all of our friends in their honeymoon planning process, and she is the only person we will trust with our vacations from here on out!
Recommended
Awesome
By: Matt
Reviewed on: 04 Oct 2019
Liana is awesome. She's quick to reply and really cared about making sure my trip went well. I had a nice little welcome amenity and note from her when I entered my upgraded suite. Highly recommend.
Recommended
Liana is wonderful!
By: Wendy
Reviewed on: 05 Oct 2019
Working with Liana was a pleasure! She is responsive, a good listener and extremely knowledgeable. She's worked with us on two trips and both were exceptional. I highly recommend her!
Recommended
The best!
By: StaceyPK
Reviewed on: 07 Oct 2019
Working with Liana makes travelling so much less stressful! She is always responsive, is incredibly knowledgeable and always comes through.
Recommended
Best couples trip to Miami
By: AMB
Reviewed on: 20 Oct 2019
Liana was amazing! My husband and I were looking to celebrate our 10 year anniversary. I didn’t want to go too far, but my husband really wanted to go to the Caribbean. I asked Liana to help plan a trip that would be good for a couples and explained our likes/dislikes. Liana picked the PERFECT property for us in Miami that far exceeded all of our expectations. She really steered us in the right direction and our trip was wonderful. We had an amazing time.
Recommended
Great travel consultant
By: TravelBug
Reviewed on: 31 Oct 2019
Great. She is very knowledgeable, responsive, and easy to work with.
Recommended
An incredible, once in a lifetime trip to Africa!
By: TheTravelmeister
Reviewed on: 02 Nov 2019
Liana has planned 5 trips for us this year alone. Just when you thought it couldn’t get any better - she sends us on our most outrageously fun travel experience yet!
Going to Africa requires intense planning, organization and on the ground knowledge. From start to finish, including a multitude of domestic flights, transfers, hotels and daily safari excursions, everything was flawless. Liana knocked it out of the park.
Our trip took us to Dubai, Kenya, Rwanda, Tanzania and a final two day rest on the Greek Riviera on our way home. Liana planned different types of lodging and safari experiences which enabled us to get a wide perspective on different ways to enjoy the African Safari experience.
We just finalized our next trip in January with our favorite travel consultant!!
Liana @ Swoon Travel - we don’t know what we’d do without you !!
Recommended
Liana is the best!
By: PSL
Reviewed on: 16 Nov 2019
Liana referred us to the fabulous
Shangri-la hotel in Sydney, where we spent 6 nights. Plus, she got us a fabulous deal, What more could anyone ask?
Recommended
Easy Peazy
By: Jeff R.
Reviewed on: 18 Nov 2019
Liana has helped my wife and I find amazing places to stay in NYC and working with her is a total breeze. So nice to be able to just tell her what we're looking for and what our budget is and then get a few options back instead of trying to fight through all the travel sites. She's been able to get cool perks/extra amenities too which I'll never complain about. :) Liana is great!
Recommended
The BEST of the BEST
By: Steph
Reviewed on: 18 Nov 2019
Working with Liana is an absolute DREAM. From the first email to the first trip in the books together, Liana went above and beyond every step of the way! Liana made sure she understood what we look for in a vacation and overdelivered time and time again. She made it known she was thinking of us at every hotel during our trip. We couldn't ask for more in a travel agent and can't wait to book our next trip together!
Working with Liana Kraushaar Merriman, you will have access to:
- - Special perks and extra amenities
- - An experienced travel guide whom you can rely on before, during, and after the trip
- - Exclusive luxury resorts and properties
- - Once in a lifetime experiences
Explore with the Best
Virtuoso Advisors are constantly pushing the boundaries in unique travel experiences.Alliance programs are unique tailored experiences exclusive to travelers working with Virtuoso Travel Advisors.
learn more
- British Virgin Islands
- United States - All
- Anguilla
- France
- French Polynesia
- Vietnam
- Maldives
- Greece
- Indonesia
- Saint Barthélemy
- Sri Lanka
- Costa Rica
- Israel
- Australia
- Italy