Liana Kraushaar Merriman 

New York City, NY United States
Swoon Travel, an independent affiliate of SmartFlyer
Travel Specialties
  • Beach & Sun
  • Culture, History & Arts
  • Family Travel
  • Hotels
  • Safari

  • British Virgin Islands
  • United States - All
  • Anguilla
  • France
  • French Polynesia
  • View More...
Selling Travel Since
  • English

My Background

Liana has been planning itineraries and traveling the world for as long as she can remember. What started as an unlikely obsession with luxury hotels when she was just a teenager, grew into a true passion for the travel industry that has continued in earnest throughout her entire personal and professional life. Liana completed a masters degree in hospitality management from Cornell University, and has had a 10 year career working in luxury hotels in New York City, most recently with Rosewood Hotel Group and Four Seasons. Liana decided in 2018 to make the leap and begin booking travel full time in order to put her lifelong knowledge and passion for travel to work for her clients.

Liana has traveled most extensively through the Caribbean (favorite island: Virgin Gorda) and Europe (favorite city: Vienna) but has visited over 40 countries and continues to discover new destinations every year. When she is not traveling, researching, or planning itineraries, Liana loves spending time at home with her husband in Brooklyn, NY. She is an avid reader, an animal lover, a perpetual student of art, history and architecture, and an advocate for small, sustainable farming practices, such as those practiced by her family’s farm in the Hudson Valley.

Places I Have Traveled

Reviews and Recommendations for Liana Kraushaar Merriman


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Upstate trip

By: Devon

Reviewed on: 13 May 2018

Amazing! Liana is truly fantastic. She took care of every detail and planned a fabulous trip that was truly beyond anything I could have come up with.

Great trip!

By: J.P.

Reviewed on: 18 May 2018

Liana was so helpful in arranging accommodations and a visit to Edinburgh for both me and my wife this May. As an added bonus, she went out of her way to have a few special notes and surprises in the room for us when we arrived, as it was a bit of a "babymoon" of sorts for my wife. Two big thumbs up, can't wait to plan our next trip with Liana as well!

Amsterdam Trip


Reviewed on: 23 Jun 2018

Fantastic!! Knowledgeable and committed to exceeding every expectation, however challenging. Terrific follow-up and very focused at every level of engagement. Listens well to learn preferences and makes smart, well-researched recommendations that really hit the mark. Smooth and pain free in every respect. Already at work on trips through 2019. Thanks Liana!!


By: Trevor

Reviewed on: 17 Jul 2018

Fantastic! Liana was such a pleasure to work with. She had great recommendations and was incredibly organized.

The Best!

By: Scotto

Reviewed on: 17 Jul 2018

Liana is fantastic -- enthusiastic, resourceful, prompt and extremely knowledgeable. Looking forward to working with her in the future.

The New York Edition

By: Corinne

Reviewed on: 17 Jul 2018

I would highly recommend Liana when looking to book a hotel stay or a holiday. She found me and my partner the perfect hotel to celebrate his birthday in NYC. When booking through Liana you also get amazing extra perks that make your stay even more special. Liana is very professional and great to work with. She is that good we have asked her to book our honeymoon.

So helpful!

By: Cpteam

Reviewed on: 27 Jul 2018

Liana was exceptionally helpful and so easy to work with! We had to make several changes to our reservation and she was happily able to accommodate us every time. Will definitely use her help again!

Great 15 year anniversary trip!

By: TravelHound

Reviewed on: 30 Aug 2018

Had a wonderfully romantic trip to the Amalfi Coast for our 15th anniversary. Liana was very knowledgeable and helpful, and went the extra mile to make sure we had a truly exceptional experience! Great recommendations...! She also prepared a very helpful itinerary including portions of the trip that she had not organized and my wife was probably as impressed by the level or organization as the trip itself! Thanks Liana!

Liana Merriman

By: Mm

Reviewed on: 23 Aug 2018

Absolutely amazing. Liana was extremely knowledgeable and friendly. She listened to what we wanted and tailored our trip to our exact specifications. Liana also gave us great ideas and made sure no stone was unturned. She was always in contact with us and our hotels and tours.

Excellent service

By: Katz family

Reviewed on: 28 Aug 2018

Liana was great to work with. I would recommend her services highly.

An amazing trip I never would've planned on my own!

By: BW

Reviewed on: 03 Sep 2018

I LOVED working with Liana on my trip! I had a few places in mind when I came to her, but I wasn't sure which would be worth the money or how they all compared. She gave such great, honest advice and helped me figure out what exactly I was looking for. And then she hooked me up with amazing perks! The Four Seasons staff literally treated me like a celebrity it was crazy. I never would have booked there on my own without the perks and advice from Liana, but I'm SO glad I did. I definitely recommend!

Wonderful trip to Scotland

By: Judd

Reviewed on: 14 Sep 2018

Absolutely terrific from our first conversation. Liana is so knowledgeable and responsive. She put together a fabulous itinerary and really figured out exactly what sights and hotels matched our interests and needs. She reached out during our trip to make sure all our needs were being met. What a lovely partner and so easy to work with! We plan to use Liana for all our travels and in fact are already in the midst of planning our next trip to Spain and France with Liana’s help.

Wonderful experience!

By: Dayz

Reviewed on: 14 Sep 2018

So wonderful! She was easy to communicate with, so organized and nice!

Great Agent

By: Sberrie

Reviewed on: 16 Sep 2018

Lianna is an excellent travel agent. She was patient, creative, and secured us the best possible deal for our amazing weekend trip to Turks and Caico‘s. Thank you!!

5 star service!

By: Christina

Reviewed on: 13 Sep 2018

Liana was incredibly knowledgable and such a pleasure to work with! She had excellent recommendations for our itinerary.

Amazing experience

By: Rachel Gray

Reviewed on: 19 Sep 2018

Liana was fantastic to work with. She is very professional, responded promptly, is extreamely organized, but most importantly, she underwood perfectly what we were looking for. She is incredibly knowledgeable and made it easy to make decisions and plan our trip.

Paris trip

By: Mm

Reviewed on: 28 Sep 2018

Liana was an excellent trip advisor. She is extremely knowledgeable about traveling and hotels. She had wonderful ideas for excursions and activities for us. Absolutely love working with Liana and would definitely recommend her to anyone.

Highly Recommended

By: Lisa

Reviewed on: 11 Oct 2018

Liana found a great hotel for us. It was in a great location, close to many of the sites we wanted to see, but on a quiet street. She responded quickly to any emails we sent, and was able to get reservations at all the restaurants we asked about. She was polite and friendly, and never made me feel uncomfortable calling her. I highly recommend Liana, and I will use her for all of my future trips.


By: JP

Reviewed on: 08 Oct 2018

Everything went perfect. Well Done.

Trip to Spain

By: R & B

Reviewed on: 12 Oct 2018

Liana was easy to work with understood exactly what we wanted. She planned our 12 day trip to Spain. The trip flowed seamlessly, it was laid out well. Liana scheduled guides for us at all our destinations which on our own we would never have done. The personalized guides really made the trip. All the connections, hotels and transfers worked perfectly. We highly recommend her and will be using her for our next trip



Reviewed on: 28 Oct 2018

The best client care. Available all the time. Super knowledgeable. Highly recommend for all travel needs big or small!

Great trip

By: Luna

Reviewed on: 29 Oct 2018

Liana is very organized and incredibly pleasant to work with. She arranged a great trip for us.

Great trip to Basque Country & Bordeaux

By: Theo

Reviewed on: 01 Nov 2018

Liana is a gem. From our first phone call, Liana listened carefully to our interests, offered a range of exciting travel ideas, and then helped us pick the perfect mix of memorable travel experiences. We knew little about northern Spain and Southwest France, but Liana was a font of knowledge both with respect to the history and culture of the region as well as being a guide to the best hotels, restaurants, and vineyards. Liana exudes passion about traveling and certainly knows her stuff. We’ve already referred several of our friends and can’t wait to plan our next trip. Liana, you’re the best!!

Business Trip to Israel

By: Roy Kozupsky/Rimon

Reviewed on: 02 Nov 2018

Her work was excellent. Highly professional, extremely attentive.

Fantastic customer service!

By: hud1226

Reviewed on: 07 Nov 2018

Wonderful! Liana was extremely responsive before, during and after the trip. She didn’t skip a beat when we had to make last minute changes to our trip. Her hotel and restaurant recommendations were excellent. She made sure the hotel knew our preferences and that we were treated like royalty during our stay.

Wonderful Adventure

By: traveler

Reviewed on: 27 Nov 2018

Liana is so very personable and easy to work with. She was very responsive to all our questions and needs. She created a detailed itinerary that fit our hopes for our adventure. The trip was really wonderful. We LOVED the SmartFlyer app too!!! We will definitely be calling Liana for our next trip.

Bahamas babymoon

By: Jordy

Reviewed on: 16 Dec 2018

Liana was great to work with. She was responsive, professional, answered all of our questions, and worked with us to find and place and a rate that we were very happy with. There were no surprise charges or issues encountered on the vacation. We had an awesome time thanks to her planning!


By: SK

Reviewed on: 03 Jan 2019

Always provides excellent and timely assistance

Pink Door in Palm Springs.


Reviewed on: 10 Jan 2019

Working with Liana was great. She is extremely knowledgeable and helpful and found us a perfect house for our family vacation.

Outstanding attention

By: Stacey K

Reviewed on: 11 Jan 2019

Liana is an outstanding travel consultant. She is on top of everything, super responsive, extremely knowledgeable and simply makes every aspect of travel run smoothly. I would highly highly recommend working with her!

Another great trip planned by Liana.

By: Suzanne G

Reviewed on: 28 Jan 2019

This was our third trip planned by Liana. As usual, it was amazing! It doesn’t matter if it’s a once-a-lifetime trip to someplace exotic or just a quick get away to Turks &Caicos... Liana knows all the right places to send us. We stayed at the Shore Club and loved it! And the room upgrade we got when we checked in wasn’t too shabby either! Thanks Liana! Gotta start thinking about our next trip.....

Great experience!

By: Devin

Reviewed on: 29 Jan 2019

Liana was fantastic to work with! I was looking for ideas for an upcoming vacation, but didn't have the time to do the upfront research. Liana listened to what i was looking for, researched and summarized various options, and then added personal insights based on her experience to help me make an informed and smart decision. From there, she handled all of the details - and went above and beyond to ensure we had a perfect experience! Can't wait to work with Liana again.

The best

By: Stacey

Reviewed on: 18 Feb 2019

Outstanding service. Attentive and knowledgeable. Highly recommend!

Great as always

By: J.P.

Reviewed on: 10 Mar 2019

Liana is the best - always super helpful. Our Villa was fantastic, and we even had some complementary champagne waiting for us on arrival. Two thumbs up, as always!


By: mm

Reviewed on: 21 Mar 2019

We absolutely love working with Liana! She once again planned an incredible trip for us. Liana truly knows about travel and never misses any detail. She is probably the best travel advisor we ever worked with and is always a pleasure to talk to.

Los Angeles Trip

By: Kathy

Reviewed on: 23 Mar 2019

Liana was excellent to work with and we will definitely use her in the future.

Liana is incredible!

By: Ben

Reviewed on: 04 Apr 2019

I was planning an extremely complicated business trip for approx. 10 colleagues (arriving and departing on different dates), which entailed seemingly endless reservation changes. From start to finish, Liana was friendly, incredibly competent and, above all, patient! She helped me arrange a significantly lower rate than was available online, kept meticulous schedules of the reservations, responded very promptly (usually instantaneously)...the list goes on. I cannot recommend her enough and would work with her again in a heartbeat.

Mexico City

By: Luna

Reviewed on: 15 Apr 2019

Working with Liana was a pleasure. She is incredibly knowledgeable and organized. Everything you would want in a travel consultant when planning a trip to a city you have never been to before.


By: SM

Reviewed on: 01 May 2019

We just returned from an incredible 10 day trip to Portugal. She helped conceptualize our trip from the beginning, guiding us towards which cities and regions to visit and made amazing recommendations for our accommodations. Working with Liana through the planning process was a breeze! She was very knowledgeable, prompt with responses to questions and very flexible with my indecision! Each place we stayed, although reasonably priced, was absolutely top notch in service and amenities and we were welcomed by a nice surprise including chocolates, wine and port (and even upgrades to suites, more than once!) and a personal note from Liana. Even my mom, who is difficult to please, was very impressed!! We will definitely be using Liana again for future trips!

An Amazing Trip!

By: Wendy

Reviewed on: 04 May 2019

I loved working with Liana! She is knowledgeable, responsive and very patient. She coordinated a wonderful week in Australia, organizing air, hotel/lodge and restaurants. When we wanted to make a change while we were there, she responded immediately and worked into late hours of the night. This was the first time I worked with her and I will definitely be using her again.


By: rich v

Reviewed on: 09 Jun 2019

Liana is amazing

First time with a travel advisor!

By: JB

Reviewed on: 10 Jun 2019

Liana was so great to work with. I typically book all my own travel directly. Liana emphasized that she is able to contribute as much or as a little support as a customer needs/wants. This approach worked perfect. She is full of great ideas and fun to chat with about global travel possibilities. Thanks and look forward to working with you again soon!


By: Gillian

Reviewed on: 17 Jun 2019

As always -wonderful. Sadly we had a loss in the family and our trip had to be cancelled at the last minute. Liana could not have been more helpful and kind. We look forward to planning and booking our future trip with Liana.


By: Devon

Reviewed on: 16 Jun 2019

Liana is truly the best! She took care of every detail, and made our trip truly wonderful. From getting our room upgraded to sending a little welcome gift, we couldn’t have asked for a better travel agent extraordinaire! Thanks again for everything

Liana is superb!

By: Opp

Reviewed on: 15 Jun 2019

Liana is patient, creative, and knowledgeable. She goes above and beyond and I highly recommend her!


By: Cline

Reviewed on: 22 Jun 2019

Liana has booked many vacations for my family and is always dilligent, detail oriented and truly cares that her clients have a great time. She’s extremely knowledgeable about a plethora of destinations. Not to mention, she has arranged fabulous upgrades and perks with many hotels. She’s the best!! Cannot highly enough recommend!

Superstar Modern Travel Agent

By: David Holder

Reviewed on: 27 Jun 2019

Liana is a true superstar. I haven't used a travel agent in years as I have always found it quicker and easier to book everything online. I came across Liana randomly and called her. We had one conversation (which she took while she was on vacation herself) and from there speedily put together an itinerary of super luxe hotels and luxury car hire. 2 of the hotels she chose were amazing, among the best we have experienced. Each hotel made a fuss of us at check in, with cards, wine (specifically sourced to our taste), upgrades etc. A small error with the car hire company was rectified within minutes with an apology, I'm certain that this was only because she was involved. Her industry colleagues respect her and value her. All in all I cant believe that I haven't used a travel agent for almost 20 years, Liana has changed my perspective and I will not hesitate to call on her again for any new requirements that include luxury travel.


By: Stephanie

Reviewed on: 14 Jul 2019

Liana was fantastic. Would never plan another trip without her!


By: Rich Velardi

Reviewed on: 18 Jul 2019

Liana was outstanding. She was helpful, responsive, and knowledgeable. I plan to use her for all of my future trips.

I recommend Liana

By: Cindy

Reviewed on: 24 Jul 2019

Liana was a total professional. She responded to me very quickly. The hotel was causing a minor issue at the time of booking, and she very clearly explained it to me. We went ahead with the booking, and we had a fantastic stay. I will definitely use her again! :)

Croatia, July 2019

By: Emily

Reviewed on: 01 Aug 2019

Liana was great about going above and beyond to ensure we had the trip of a lifetime in Croatia. From selecting the best accommodations to a handwritten welcome at each spot, no detail was overlooked. The Little Green Bay was one of the most special places I've ever stayed and we never would have found it without Liana's help. It was perfect!


By: Rachel Gray

Reviewed on: 29 Jul 2019

Liana is always the best to work with. She understands what we are looking for when we travel and has has amazing recommendations. She is very professional and organized.

Perfect hotel to stay while in Normandy

By: Val

Reviewed on: 05 Aug 2019

Lianna was wonderful to work with, responsive, not pushy and very knowledgable. We will use her again for sure.

Laguna Beach

By: Stacey K

Reviewed on: 05 Aug 2019

Always outstanding service with Swoon and Liana. From top notch restaurant recommendations to the best sights to see to hotel amenities and treatment you could never get by booking on your own or even through Amex. She gets the best rates, the best packages, the best deals with no additional cost to her clients. Cannot recommend highly enough!


By: Dan

Reviewed on: 12 Aug 2019

Liana was extremely helpful throughout the entire process! My wife and I had an amazing quick getaway all thanks to her. I couldn’t recommend working with her more.

Liana is an amazing travel advisor.

By: Mm

Reviewed on: 18 Aug 2019

Liana was just amazing to work with. Every detail was perfect! Liana is very knowledgeable about travel and truly knows the business. She always got back to us quickly with answers. We have booked numerous trips with Liana and would highly recommend her. We can’t wait to plan our next adventure with Liana!

TN Magic

By: Sfreedman

Reviewed on: 17 Aug 2019

Liana was fantastic! Her enthusiasm, expertise and ability to pull together a trip for me and my family in a week was truly impressive e and greatly appreciated!


By: Cps

Reviewed on: 11 Sep 2019

Liana is great. She is so easy to work with, always responsive to all my questions and schedule changes and completely flexible. She never makes me feel bad for contacting her wayyy too often. Love working with her

Working with Liana Kraushaar Merriman, you will have access to:

  • - Special perks and extra amenities
  • - An experienced travel guide whom you can rely on before, during, and after the trip
  • - Exclusive luxury resorts and properties
  • - Once in a lifetime experiences

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  • British Virgin Islands
  • United States - All
  • Anguilla
  • France
  • French Polynesia
  • Vietnam
  • Maldives
  • Greece
  • Indonesia
  • Saint Barthélemy
  • Sri Lanka
  • Costa Rica
  • Israel
  • Australia
  • Italy