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Director of Keeping Clients Happy (aka Client Relations and Operations). I manage the Client Relations & Travel Program Operations for Savanti Travel. We provide busy executives with full-service travel advisory and management solutions. Our private membership program includes trip planning, research and booking, credit card advice, loyalty program & status management, award bookings and more. Our clients are predominantly CEOs and Investors in the Tech & Financial Services Industries, as well as high-profile members of the Entertainment Industry.I have prior experience with Les Concierges/John Paul, as a Travel Specialist and Travel Program Manager; FROSCH as an Independent Travel Consultant; and American Express as a Travel Insider for Australia, New Zealand, China, Hong Kong and Singapore. I have extensive experience in UHNW, luxury, fully-independent travel, customized small group travel, cruises, family reunions, shopping and special interest travel, destination weddings and honeymoons.Born and raised in Hong Kong, I attended UCLA undergrad studying Political Science before leaving LA to spend a year traveling through South America, Australia and South East Asia and ultimately arriving back in Hong Kong. I spent the next 18 years in Hong Kong, Singapore and Sydney, Australia before moving to Mill Valley, California in July, 2010.While living in Sydney, I earned a Certificate IV in Tourism (Operations) from the TAFE Northern Sydney Institute and was awarded the NSW State Medal for achieving the highest mark in the State.I specialize in high-end luxury leisure travel and am a specialist in FIT, cruising, international destinations, complex airfares, multi-generational & special occasion travel.
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