Diane Ross

I have been a travel agent for 11 years and specialize in river and ocean cruising and European vacations.

I became a CTC (certified Travel Counselor) and MCC (Master Cruise Counselor) in my quest to be the best and learn as much as possible to create dream vacations for my clients.

The Certified Travel Counselor designation is conferred by The Travel Institute upon travel professionals who complete an advanced certification program, demonstrate extensive industry knowledge and experience, and exemplify the highest standards of professionalism.

MCC, Master Cruise Counselor, is a designation reserved for travel agents who have completed a rigorous program with CLIA (Cruise Line International Association). This includes demonstrating proficiency at recommending and selling cruises through seminars and exams, ship inspections, and personal cruise experiences.