Nella Ward DS, MCC

Ormond Beach, FL United States
Why work with an advisor? 
Travel Specialties
  • Adventure
  • Culture, History & Arts
  • River Cruising
  • Safari
  • Ocean Cruising

Selling Travel Since
  • English

My Background

The day after I graduated from college, I started in the travel agency business and have been an avid adventure traveler ever since. During my 50 year career in travel which includes agency ownership, I love to help my clients create their own adventure. The challenge of matching their interests to their perfect trip is one of my favorite parts of my job.

From Nepal to the Galapagos, with many cruises as a passenger and a Virtuoso Voyages host, I like to use my first- hand experience to make travel dreams a reality for my clients.

Places I Have Traveled

Reviews and Recommendations for Nella Ward


of 46

Virtuoso Verified Traveler

All reviews are from confirmed guests sharing exclusive insights

Sort reviews by

Highest possible recommendation

By: onlyme123

Reviewed on: 20 Sep 2013

Nobody knows more about travel than Nella. She has been everywhere, done everything. She can figure out how to get you out of almost any imaginable travel predicament, and how to anticipate and avoid most such predicaments, so you don't have the problem in the first place. She understands the tradeoff between low prices and good travel experiences. She explains the advantages and disadvantages of each choice, makes a recommendation, and lets the customer decide. She is a gem.

Highly recommend

By: Pee Wee

Reviewed on: 14 Oct 2013

Always does an outstanding job in getting the best possble deals.

Highly recommend

By: Mags

Reviewed on: 22 Nov 2013

Nella is easy to work with and willing to find the best deals for her clients. A great help with all the documents, etc. needed for the cruise.


By: PD

Reviewed on: 21 Nov 2013

I honestly don't know how she manages to be so good. About 6 years ago she put together a VERY complicated European trip for us involving 6 countries in 6 weeks. No tours, just Nella and her perfect attention to detail. We would not go anywhere without her expert planning.

Always perfect!

By: Not provided

Reviewed on: 22 Nov 2013

Nella has been handling our travel needs for several years and we have never been disappointed. Nella is always on top of everything and each and every trip has been wonderful.

The Best

By: B & D

Reviewed on: 25 Nov 2013

Nella is absolutely the Best Knowledgeable, attentive to our needs, and great follow through HIGHLY RECOMEND HER TO MY FRIENDS!



Reviewed on: 01 Dec 2013


Highly would recommend

By: Phil & Sandy

Reviewed on: 29 Nov 2013

We have known Nella for 10+ yrs. She has planned all of our cruises which consisted up to 10 family members. The most outstanding was our Alaskan cruise. Nella planned the entire trip, including excursions, for us because it was a surprise trip for our 50th anniversary. Nella is very knowledgeable and always helpful.

Great expertise


Reviewed on: 19 Jan 2014

This was just a weekend cruise to the Bahamas. As usual, Nella did a wonderful job, especially securing the cabin we wanted.

Great Trip

By: Not provided

Reviewed on: 22 Feb 2014

As always, Nella Ward did a fabulous job.  We wouldn't use any other agent or agency when booking a trip.

Has always been there for us! Thanks Nella


Reviewed on: 13 Apr 2014

Excellent service, courteous staff, wonderful trip! Would highly recommend!

By: Jim

Reviewed on: 01 Sep 2014

This was a great trip! The planning was perfect and the boat and its staff were superb.

Loved it

By: dancing lady

Reviewed on: 30 Aug 2014

Wonderful, well planned trip. It was particularly nice because everything, including tips was handled beforehand.

Smooth Sailing

By: Serenity

Reviewed on: 04 Sep 2014

Everything went well...what more can you say?

A true professional

By: Slambourg

Reviewed on: 18 Sep 2014

Nella pays attention to every detail.

Great customer service

By: Modesty

Reviewed on: 24 Apr 2015

Nella, Kept us informed of any changes to our vacation plans and offered assistance in organizing our travels. I felt very confident in using her for our much needed vacation.

Trip to Italy

By: PJ

Reviewed on: 06 May 2015

Hi Nella The trip was great. Just the right mixture of free time with the guided tour on first day in each city. For some reason monogram will not take a credit card in Florence for optional tours but will in Rome and Venice! It was in the fine print in the brochure but did not see it until we got there. No problem though we just booked a museum pass on line and it was cheaper. Hope to be traveling again soon! Mary and I always enjoy working with you.

Very friendly and helpful

By: Dennis79

Reviewed on: 17 Sep 2015

Always helps us book the best vacations.


By: Porsche driver

Reviewed on: 10 Sep 2015

Nella has assisted us with travel plans numerous times in the past and has always provided excellent service. She carries our highest recommendation.

Great adventure

By: joyce504

Reviewed on: 21 Sep 2015

Once we got past all the screw=ups by Delta, we had a wonderful time. The trip was well planned, the guide was magnificent, and all the hotels (except the "closet" sized one in Venice) were great. We particularly enjoyed the Grand Hotel dei Castelli in Sestri Levante. All in all, it was a fantastic time.

Courteous and Friendly

By: warrior1

Reviewed on: 05 Oct 2015

She done a excellent job except for the flight from Orlando to JFK, they were too close together and we missed our flight. Everything in Italy was great, especially the tour guide Luigi he was the best I've ever had!! The packets from Nella were great and informative. Well planned trip except the first leg of flights.

Provides excellant service

By: peewee

Reviewed on: 08 Nov 2015

Has planned many trips over the years and has always done a great job. Have taken some very memorable trips. Never disappointed. This trip was no exception..

Expert friendly service

By: Ashie

Reviewed on: 29 Nov 2015

Nella was so easy to work with and always available for questions about our trip. Advised about shore excursions etc. Check in was easy as we had all information needed.

Always calls you right back

By: Joan

Reviewed on: 18 Jan 2016

Everything was perfect. Suite, Butler, etc. just as promised.

Friendly expert service

By: Mags

Reviewed on: 07 Jun 2016

Enjoy working with Nella she is always ready to answer any questions and stays in contact all the way through the entire process.

Super great

By: Cindy

Reviewed on: 31 Jul 2016

Nella was the most helpful, kind, knowledgeable travel agent. I couldn't have asked for better and will use her again.

Expert, thorough, friendly service

By: Happygal

Reviewed on: 22 Nov 2016

Nella found us an exceptional cruise deal, arranged a great travel iteniery, and handed all details leaving us to enjoy a great trouble free vacation!!!

Mediterranean fun

By: 4amigos

Reviewed on: 31 May 2017

Fantastic-she was extremely helpful and made sure our trip went smoothly

Two week Mediterranean cruise

By: Harry

Reviewed on: 05 Jun 2017

Nella Ward , sometimes everything just falls into place. Whenever you travel with pre and post hotel arrangements and everything is perfect with no problems, you must have a great travel agent. Nella is a true professional . Simply the best !


By: Billd

Reviewed on: 13 Aug 2017

Great She cares and is great


By: Mikey

Reviewed on: 25 Oct 2017

helpful , but not always available

Enchanting Canyon Lands

By: divingbell

Reviewed on: 29 Oct 2017

Nella was efficient & very helpful.

Enchanted Canyons

By: Patty

Reviewed on: 02 Nov 2017

She was wonderful. Always on top of everything and responded immediately when asked a question.

The best

By: Bill

Reviewed on: 13 Nov 2017

She is the best and most acomadating travel rep I have ever had


By: Butterfly

Reviewed on: 21 Dec 2017

Unfortunately Nella was not available when my cruise was booked. Jackey booked my trip.

Nella Ward

By: Butterfly

Reviewed on: 22 Mar 2018

Nella is not only informative, but tries to match her clients needs and wishes to all she suggests. She is very easy to work with and you feel that she is planning your trip as if you were family. Nella goes the distance for her clients

Our travels with Nella

By: Nicholas

Reviewed on: 26 May 2018

Fabulous! Nella always makes our travel a joy. We never worry about anything because Nella is on top of everything. I wouldn’t think of planning a trip without Nella’s assistance. Nella is a consummate professional with a warm and caring way. She knows what my husband and I require and sees to it that we get it. We highly recommend Nella Ward.

travel agent

By: lydia

Reviewed on: 02 Jun 2018

She has always been awesome

Wonderful Agent

By: Red

Reviewed on: 21 Oct 2018

Nella was extremely helpful and gave us all the information we needed to guide us on our first trip abroad. We highly recommend Nella!

Helpful and nice

By: Ashley

Reviewed on: 21 Oct 2018

Nella was very helpful in assisting with our anniversary cruise. Her email correspondence was detailed and thorough making the process easy. Thank you Nella!


By: Patty

Reviewed on: 26 Oct 2018

Nella always follows through on all the travel arrangements. I have worked with her for over 20 years and she has always done a wonderful job no matter where I went or for how long the trip was. She does a great job with a large group.

Trip to Hawaiian Islands

By: Suzi Thiems-Heflin

Reviewed on: 30 Oct 2018

Nella is always very helpful and prompt with our travel arrangements. We have asked for her expertise many times and she is always eager to accommodate our travel plans.

Lucy was her name

By: Cris

Reviewed on: 23 Aug 2019

Lucy was quite the travel agent. She did absolutely everything for us we didn’t have to do one thing. She even folded our tags to put on her luggage what a girl, I would definitely recommend her to anybody, she was the best. Thanks out trip was fabulous

Italian trip

By: Rivka

Reviewed on: 07 Oct 2019

Great. She did exactly what we asked her to arrange for our trip.


By: Bill

Reviewed on: 07 Oct 2019

The best always there for me. Have been using Nella for years

Working with Nella Ward, you will have access to:

  • - Special perks and extra amenities
  • - An experienced travel guide whom you can rely on before, during, and after the trip
  • - Exclusive luxury resorts and properties
  • - Once in a lifetime experiences

Explore with the Best

Virtuoso Advisors are constantly pushing the boundaries in unique travel experiences.
Alliance programs are unique tailored experiences exclusive to travelers working with Virtuoso Travel Advisors.
learn more
  • Nepal
  • Australia
  • New Zealand
  • France
  • Kenya
  • Tanzania
  • South Africa
  • Ireland
  • Switzerland