Why work with an advisor? 
Travel Specialties
Interests
- Adventure
- Culture, History & Arts
- River Cruising
- Safari
- Ocean Cruising
Destinations
- Nepal
- Australia
- New Zealand
- France
- Kenya
- View More...
Selling Travel Since
1967
Languages
- English
My Background
The day after I graduated from college, I started in the travel agency business and have been an avid adventure traveler ever since. During my 50 year career in travel which includes agency ownership, I love to help my clients create their own adventure. The challenge of matching their interests to their perfect trip is one of my favorite parts of my job.
From Nepal to the Galapagos, with many cruises as a passenger and a Virtuoso Voyages host, I like to use my first- hand experience to make travel dreams a reality for my clients.
Places I Have Traveled
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Reviews and Recommendations for Nella Ward
100%
of 46 guests
recommend
recommend
Virtuoso Verified Traveler
All reviews are from confirmed guests sharing exclusive insights
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Recommended
Highest possible recommendation
By: onlyme123
Reviewed on: 20 Sep 2013
Nobody knows more about travel than Nella. She has been everywhere, done everything. She can figure out how to get you out of almost any imaginable travel predicament, and how to anticipate and avoid most such predicaments, so you don't have the problem in the first place. She understands the tradeoff between low prices and good travel experiences. She explains the advantages and disadvantages of each choice, makes a recommendation, and lets the customer decide. She is a gem.
Recommended
Highly recommend
By: Pee Wee
Reviewed on: 14 Oct 2013
Always does an outstanding job in getting the best possble deals.
Recommended
Highly recommend
By: Mags
Reviewed on: 22 Nov 2013
Nella is easy to work with and willing to find the best deals for her clients. A great help with all the documents, etc. needed for the cruise.
Recommended
AWESOME
By: PD
Reviewed on: 21 Nov 2013
I honestly don't know how she manages to be so good. About 6 years ago she put together a VERY complicated European trip for us involving 6 countries in 6 weeks. No tours, just Nella and her perfect attention to detail. We would not go anywhere without her expert planning.
Recommended
Always perfect!
By: Not provided
Reviewed on: 22 Nov 2013
Nella has been handling our travel needs for several years and we have never been disappointed. Nella is always on top of everything and each and every trip has been wonderful.
Recommended
The Best
By: B & D
Reviewed on: 25 Nov 2013
Nella is absolutely the Best
Knowledgeable, attentive to our needs, and great follow through
HIGHLY RECOMEND HER TO MY FRIENDS!
Recommended
SHE HAS USED VIRTUOSO MANY TIMES FOR US AND ALWAYS VERY SATISIFIED
By: RON AND DAWN
Reviewed on: 01 Dec 2013
SHE DOES SPEND RESEARCHING WHAT WE WANT, THEN DISCUSSES IT WITH US AND IF IT MEETS OUR APPROVAL, WE BOOK IT.
Recommended
Highly would recommend
By: Phil & Sandy
Reviewed on: 29 Nov 2013
We have known Nella for 10+ yrs. She has planned all of our cruises which consisted up to 10 family members. The most outstanding was our Alaskan cruise. Nella planned the entire trip, including excursions, for us because it was a surprise trip for our 50th anniversary. Nella is very knowledgeable and always helpful.
Recommended
Great expertise
By: JJM
Reviewed on: 19 Jan 2014
This was just a weekend cruise to the Bahamas. As usual, Nella did a wonderful job, especially securing the cabin we wanted.
Recommended
Great Trip
By: Not provided
Reviewed on: 22 Feb 2014
As always, Nella Ward did a fabulous job. We wouldn't use any other agent or agency when booking a trip.
Recommended
Has always been there for us! Thanks Nella
By: JJM
Reviewed on: 13 Apr 2014
Recommended
Excellent service, courteous staff, wonderful trip! Would highly recommend!
By: Jim
Reviewed on: 01 Sep 2014
This was a great trip! The planning was perfect and the boat and its staff were superb.
Recommended
Loved it
By: dancing lady
Reviewed on: 30 Aug 2014
Wonderful, well planned trip. It was particularly nice because everything, including tips was handled beforehand.
Recommended
Smooth Sailing
By: Serenity
Reviewed on: 04 Sep 2014
Everything went well...what more can you say?
Recommended
A true professional
By: Slambourg
Reviewed on: 18 Sep 2014
Nella pays attention to every detail.
Recommended
Great customer service
By: Modesty
Reviewed on: 24 Apr 2015
Nella, Kept us informed of any changes to our vacation plans and offered assistance in organizing our travels. I felt very confident in using her for our much needed vacation.
Recommended
Trip to Italy
By: PJ
Reviewed on: 06 May 2015
Hi Nella The trip was great. Just the right mixture of free time with the guided tour on first day in each city. For some reason monogram will not take a credit card in Florence for optional tours but will in Rome and Venice! It was in the fine print in the brochure but did not see it until we got there. No problem though we just booked a museum pass on line and it was cheaper. Hope to be traveling again soon! Mary and I always enjoy working with you.
Recommended
Very friendly and helpful
By: Dennis79
Reviewed on: 17 Sep 2015
Always helps us book the best vacations.
Recommended
Excellent
By: Porsche driver
Reviewed on: 10 Sep 2015
Nella has assisted us with travel plans numerous times in the past and has always provided excellent service. She carries our highest recommendation.
Recommended
Great adventure
By: joyce504
Reviewed on: 21 Sep 2015
Once we got past all the screw=ups by Delta, we had a wonderful time. The trip was well planned, the guide was magnificent, and all the hotels (except the "closet" sized one in Venice) were great. We particularly enjoyed the Grand Hotel dei Castelli in Sestri Levante. All in all, it was a fantastic time.
Recommended
Courteous and Friendly
By: warrior1
Reviewed on: 05 Oct 2015
She done a excellent job except for the flight from Orlando to JFK, they were too close together and we missed our flight. Everything in Italy was great, especially the tour guide Luigi he was the best I've ever had!! The packets from Nella were great and informative. Well planned trip except the first leg of flights.
Recommended
Provides excellant service
By: peewee
Reviewed on: 08 Nov 2015
Has planned many trips over the years and has always done a great job. Have taken some very memorable trips. Never disappointed. This trip was no exception..
Recommended
Expert friendly service
By: Ashie
Reviewed on: 29 Nov 2015
Nella was so easy to work with and always available for questions about our trip. Advised about shore excursions etc. Check in was easy as we had all information needed.
Recommended
Always calls you right back
By: Joan
Reviewed on: 18 Jan 2016
Everything was perfect. Suite, Butler, etc. just as promised.
Recommended
Friendly expert service
By: Mags
Reviewed on: 07 Jun 2016
Enjoy working with Nella she is always ready to answer any questions and stays in contact all the way through the entire process.
Recommended
Super great
By: Cindy
Reviewed on: 31 Jul 2016
Nella was the most helpful, kind, knowledgeable travel agent. I couldn't have asked for better and will use her again.
Recommended
Expert, thorough, friendly service
By: Happygal
Reviewed on: 22 Nov 2016
Nella found us an exceptional cruise deal, arranged a great travel iteniery, and handed all details leaving us to enjoy a great trouble free vacation!!!
Recommended
Mediterranean fun
By: 4amigos
Reviewed on: 31 May 2017
Fantastic-she was extremely helpful and made sure our trip went smoothly
Recommended
Two week Mediterranean cruise
By: Harry
Reviewed on: 05 Jun 2017
Nella Ward , sometimes everything just falls into place.
Whenever you travel with pre and post hotel arrangements
and everything is perfect with no problems, you must have
a great travel agent. Nella is a true professional .
Simply the best !
Recommended
Great
By: Billd
Reviewed on: 13 Aug 2017
Great
She cares and is great
Recommended
review
By: Mikey
Reviewed on: 25 Oct 2017
helpful , but not always available
Recommended
Enchanting Canyon Lands
By: divingbell
Reviewed on: 29 Oct 2017
Nella was efficient & very helpful.
Recommended
Enchanted Canyons
By: Patty
Reviewed on: 02 Nov 2017
She was wonderful. Always on top of everything and responded immediately when asked a question.
Recommended
The best
By: Bill
Reviewed on: 13 Nov 2017
She is the best and most acomadating travel rep I have ever had
Recommended
Nassau
By: Butterfly
Reviewed on: 21 Dec 2017
Unfortunately Nella was not available when my cruise was booked. Jackey booked my trip.
Recommended
Nella Ward
By: Butterfly
Reviewed on: 22 Mar 2018
Nella is not only informative, but tries to match her clients needs and wishes to all she suggests.
She is very easy to work with and you feel that she is planning your trip as if you were family.
Nella goes the distance for her clients
Recommended
Our travels with Nella
By: Nicholas
Reviewed on: 26 May 2018
Fabulous! Nella always makes our travel a joy. We never worry about anything because Nella is on top of everything. I wouldn’t think of planning a trip without Nella’s assistance.
Nella is a consummate professional with a warm and caring way. She knows what my husband and I require and sees to it that we get it.
We highly recommend Nella Ward.
Recommended
travel agent
By: lydia
Reviewed on: 02 Jun 2018
She has always been awesome
Recommended
Wonderful Agent
By: Red
Reviewed on: 21 Oct 2018
Nella was extremely helpful and gave us all the information we needed to guide us on our first trip abroad. We highly recommend Nella!
Recommended
Helpful and nice
By: Ashley
Reviewed on: 21 Oct 2018
Nella was very helpful in assisting with our anniversary cruise. Her email correspondence was detailed and thorough making the process easy. Thank you Nella!
Recommended
Iceland
By: Patty
Reviewed on: 26 Oct 2018
Nella always follows through on all the travel arrangements. I have worked with her for over 20 years and she has always done a wonderful job no matter where I went or for how long the trip was. She does a great job with a large group.
Recommended
Trip to Hawaiian Islands
By: Suzi Thiems-Heflin
Reviewed on: 30 Oct 2018
Nella is always very helpful and prompt with our travel arrangements. We have asked for her expertise many times and she is always eager to accommodate our travel plans.
Recommended
Lucy was her name
By: Cris
Reviewed on: 23 Aug 2019
Lucy was quite the travel agent. She did absolutely everything for us we didn’t have to do one thing. She even folded our tags to put on her luggage what a girl, I would definitely recommend her to anybody, she was the best. Thanks out trip was fabulous
Recommended
Italian trip
By: Rivka
Reviewed on: 07 Oct 2019
Great. She did exactly what we asked her to arrange for our trip.
Recommended
THE BEST
By: Bill
Reviewed on: 07 Oct 2019
The best always there for me. Have been using Nella for years
Working with Nella Ward, you will have access to:
- - Special perks and extra amenities
- - An experienced travel guide whom you can rely on before, during, and after the trip
- - Exclusive luxury resorts and properties
- - Once in a lifetime experiences
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- Nepal
- Australia
- New Zealand
- France
- Kenya
- Tanzania
- South Africa
- Ireland
- Switzerland