Serena McClain 

Denver, CO United States
Serena McClain Travel, an independent affiliate of Brownell Travel
Travel Specialties
  • Family Travel
  • Honeymoons
  • Destination Weddings
  • Food & Wine
  • Culture, History & Arts

Selling Travel Since
  • English

My Background

Travel has been a passion of mine for as long as I can remember, and there is nothing that I enjoy more than helping others discover the wonder of a new place. I have walked 500 miles through Spain, crossed the Atlantic Ocean by ship, worked as a barmaid in Edinburgh, changed diapers in Phnom Penh, and I'm always on the lookout for my next big adventure.

I believe that travel is transformative, and I provide my clients with amazing experiences that separate authentic travel from general tourism. By combining personal experience with professional connections to create a custom itinerary, I make sure that you are able to get the most out of your free time and enjoy a deeply satisfying, meaningful, and stress-free journey. There are some experiences that only a travel advisor can make happen, and I'd love to work with you to make sure that your next trip is everything you want it to be.

Before I decided to turn my passion for travel into a career and become an Independent Travel Advisor with Brownell, I spent ten years doing marketing and editorial work for corporations and start-ups in the SF Bay Area. A travel writer by night, my work has appeared in various print and online publications, including The Best Women's Travel Writing and The Huffington Post.

A citizen of the world at heart, I currently live in San Francisco with my husband and son.

Places I Have Traveled

Reviews and Recommendations for Serena McClain


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Japan 2017

By: Perko

Reviewed on: 02 Apr 2017

We were so impressed in working with Serena. There was such a high level of detail and service that it made our trip so easy. We look forward to working with her again. I would absolutely recommend Serena and have already begun doing so.

Much needed help for our belated honeymoon trip to Italy

By: Linda

Reviewed on: 08 Nov 2017

We were very fortunate to have Serena helping us with our belated honeymoon trip to Italy. We were ambitious when we started our trip planning by booking the round trip airfare and Airbnb for the 1st 5 nights, but our busy schedule halted our planning until we started panicking about a month before our trip. Serena was very professional in acknowledging our budget and travel style. She made recommendations towards a perfect balance of sightseeing and relaxation. She also helped booked the connecting trains between cities as seamless as possible, another thing that we had zero experience of. We were especially impressed by the upgraded room in Florence with the painted ceilings mirroring the museums that my husband couldn’t stop raving about. The private car trip to the wine country and Michelin star lunch was another highlight of our trip. We can’t wait to plan our next big trip with Serena!

Organized, informative and wonderful to work with!

By: Lindsay

Reviewed on: 05 Jun 2017

Serena helped book our recent trip to Italy. We went for a wedding in southern Italy but knew we also wanted to travel to other cities. Rome was on the list but other than that, we didn't really know what to do. Serena helped guide us by recommending other cities to travel to and we landed on Positano. She was super knowledgeable, flexible and helpful. She booked our hotels, transfers and tours in Rome and Positano and helped us get to and fro our wedding destination. The trip went off without a hitch thanks to her organization. We absolutely loved the two hotels she put us in, as well as the 4 tours she had booked for our itinerary. I would recommend her hands down and will be using her for future travels.

Best Agent Every

By: Claire C

Reviewed on: 22 Aug 2017

Serena is friendly, competent and very responsive. Her greatest value, however, is that she truly listens to what you want from your trip and that, combined with her great knowledge of the travel industry, results in a finely tuned set of suggestions.

Awesome Hotel In Nashville

By: Lindsey

Reviewed on: 27 Oct 2017

Serena is so incredibly great to work with! She knows exactly the type of hotel we like to stay at and we're blown away every time we stay somewhere new! The best part is all the perks she gets us!! If you're headed to Nashville - stay at the Thompson but be sure to book it through Serena to get all the best perks - like complimentary breakfast every morning :) I'll never book another trip/hotel/excursion without her.

China trip

By: Kim

Reviewed on: 13 Nov 2017

Serena was a pleasure to work with and we would highly recommend her to coordinate any of your travel needs! She's enthusiastic, efficient, and responsive. She will tailor your vacation any way you suggest, but she also adds some of her own great ideas. We really appreciated having one point of contact while traveling throughout China.

Thank you!

By: EB

Reviewed on: 13 Nov 2017

Serena created a fabulous getaway for us and worked patiently to confirm our dates - creating several different scenarios and options. I highly recommend working with her!

Serena made our babymoon really special

By: Alex G

Reviewed on: 29 Nov 2017

Serena is great to work! She's friendly, organized, and attentive. We planned a last minute babymoon with her and it was one of our favorite trips ever. We've already recommended her to others and will certainly work with her in future.

Planning an awesome stay in Calistoga

By: ClaireC

Reviewed on: 01 Dec 2017

Serena is incredibly intuitive about what a traveler wants and needs to make a vacation perfect. She handled my reservations with ease and also followed up once I arrived we The the hotel to make sure all my amenities were provided. I have used Serena on multiple trips and she has a real genuine touch for planning and organizing that makes luxury travel seamless. Five stars!

Thank you Serena

By: Denise

Reviewed on: 03 Jan 2018

Serena is very helpful and is prompt at responding. Will definitely work with her again :)

Travel made easy

By: Kate

Reviewed on: 23 Apr 2018

Serena was wonderful! We wanted to plan a multi-family vacation and Serena helped us narrow our choices to several great hotels. When we ultimately decided on the Omni Rancho de las Palmas Resort, Serena was able to get us access to special package deals, got us 3 rooms next to each other, and booked two rooms with REAL cribs. We had such an enjoyable vacation and the convenience of having separate spaces but staying so close to one another made hanging out after the babies were in bed doable. I'd be happy to recommend Serena for anyone planning their vacation and will definitely want to use her again!

Great work, all at the last minute.

By: ja1

Reviewed on: 19 Apr 2018

Serena planned a very complex last minute trip the Asia for us. Great agent.

Wonderful addition

By: SF11

Reviewed on: 28 Apr 2018

We got an amazing addition to our stay - breakfast buffet. Made our stay so much more enjoyable and relaxing with two kids.

Honeymoon in Japan

By: Ali

Reviewed on: 24 Sep 2018

Serena did a fantastic job planning our two week honeymoon in Japan. She mixed in everything we wanted, fast pace metro and relaxing beach. Everything was first class! I would recommend her 100%, she made everything so so easy. I loved not having to worry or plan anything!

Our Amazing China Trip

By: Sunny

Reviewed on: 01 Jun 2018

We absolutely LOVED working with Serena! She brought exciting suggestions for our trip, created an itinerary that was just what we had envisioned and was more than patient with all our questions and concerns. We had a trip of a lifetime that was seamless and tailored just for us.

Serena is Excellent

By: Alex G

Reviewed on: 29 May 2018

Serena has planned two trips for my husband and I and both have been flawlessly executed. We will certainly work with Serena in future and wholeheartedly recommend her to others.

A week in Paris

By: SeniorTraveler

Reviewed on: 04 Jun 2018

Serena provided excellent planning, communication and follow up. The quality of the accommodations and tour guides was beyond expectations. She responded quickly to all of our requests before the trip and gave us detailed information preparing us for a stress free travel experience. I would highly recommend her to other travelers!!

family trip

By: mamere

Reviewed on: 04 Jul 2018

she was easy to work with and understood our needs and the type of trip we wanted

Well Done!

By: Dave Conlan

Reviewed on: 30 Oct 2018

It was great. She really took the time to seek out things we requested to experience and were quite happy with everything. The tour in Milan was a underwhelming but every our after that was just excellent! The accommodations were all terrific as well. I will definitely be using her services in the future. Thanks so much.

Superb agent!

By: Andrew

Reviewed on: 18 Mar 2019

Sarena did a great job catering to our family's needs and we had a very memorable vacation as a result!

Working with Serena McClain, you will have access to:

  • - Special perks and extra amenities
  • - An experienced travel guide whom you can rely on before, during, and after the trip
  • - Exclusive luxury resorts and properties
  • - Once in a lifetime experiences

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