Serena McClain 

San Francisco, CA United States
Serena McClain Travel, an independent affiliate of Brownell Travel
Travel Specialties
  • Family Travel
  • Honeymoons
  • Destination Weddings
  • Food & Wine
  • Culture, History & Arts

Selling Travel Since
  • English

My Background

Travel has been a passion of mine for as long as I can remember, and there is nothing that I enjoy more than helping others discover the wonder of a new place. I have walked 500 miles through Spain, crossed the Atlantic Ocean by ship, worked as a barmaid in Edinburgh, changed diapers in Phnom Penh, and I'm always on the lookout for my next big adventure.

I believe that travel is transformative, and I provide my clients with amazing experiences that separate authentic travel from general tourism. By combining personal experience with professional connections to create a custom itinerary, I make sure that you are able to get the most out of your free time and enjoy a deeply satisfying, meaningful, and stress-free journey. There are some experiences that only a travel advisor can make happen, and I'd love to work with you to make sure that your next trip is everything you want it to be.

Before I decided to turn my passion for travel into a career and become an Independent Travel Advisor with Brownell, I spent ten years doing marketing and editorial work for corporations and start-ups in the SF Bay Area. A travel writer by night, my work has appeared in various print and online publications, including The Best Women's Travel Writing and The Huffington Post.

A citizen of the world at heart, I currently live in San Francisco with my husband and son.

Places I Have Traveled

Reviews and Recommendations for Serena McClain


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Japan 2017

By: Perko

Reviewed on: 02 Apr 2017

We were so impressed in working with Serena. There was such a high level of detail and service that it made our trip so easy. We look forward to working with her again. I would absolutely recommend Serena and have already begun doing so.

Much needed help for our belated honeymoon trip to Italy

By: Linda

Reviewed on: 08 Nov 2017

We were very fortunate to have Serena helping us with our belated honeymoon trip to Italy. We were ambitious when we started our trip planning by booking the round trip airfare and Airbnb for the 1st 5 nights, but our busy schedule halted our planning until we started panicking about a month before our trip. Serena was very professional in acknowledging our budget and travel style. She made recommendations towards a perfect balance of sightseeing and relaxation. She also helped booked the connecting trains between cities as seamless as possible, another thing that we had zero experience of. We were especially impressed by the upgraded room in Florence with the painted ceilings mirroring the museums that my husband couldn’t stop raving about. The private car trip to the wine country and Michelin star lunch was another highlight of our trip. We can’t wait to plan our next big trip with Serena!

Organized, informative and wonderful to work with!

By: Lindsay

Reviewed on: 05 Jun 2017

Serena helped book our recent trip to Italy. We went for a wedding in southern Italy but knew we also wanted to travel to other cities. Rome was on the list but other than that, we didn't really know what to do. Serena helped guide us by recommending other cities to travel to and we landed on Positano. She was super knowledgeable, flexible and helpful. She booked our hotels, transfers and tours in Rome and Positano and helped us get to and fro our wedding destination. The trip went off without a hitch thanks to her organization. We absolutely loved the two hotels she put us in, as well as the 4 tours she had booked for our itinerary. I would recommend her hands down and will be using her for future travels.

Best Agent Every

By: Claire C

Reviewed on: 22 Aug 2017

Serena is friendly, competent and very responsive. Her greatest value, however, is that she truly listens to what you want from your trip and that, combined with her great knowledge of the travel industry, results in a finely tuned set of suggestions.

Awesome Hotel In Nashville

By: Lindsey

Reviewed on: 27 Oct 2017

Serena is so incredibly great to work with! She knows exactly the type of hotel we like to stay at and we're blown away every time we stay somewhere new! The best part is all the perks she gets us!! If you're headed to Nashville - stay at the Thompson but be sure to book it through Serena to get all the best perks - like complimentary breakfast every morning :) I'll never book another trip/hotel/excursion without her.

China trip

By: Kim

Reviewed on: 13 Nov 2017

Serena was a pleasure to work with and we would highly recommend her to coordinate any of your travel needs! She's enthusiastic, efficient, and responsive. She will tailor your vacation any way you suggest, but she also adds some of her own great ideas. We really appreciated having one point of contact while traveling throughout China.

Thank you!

By: EB

Reviewed on: 13 Nov 2017

Serena created a fabulous getaway for us and worked patiently to confirm our dates - creating several different scenarios and options. I highly recommend working with her!

Serena made our babymoon really special

By: Alex G

Reviewed on: 29 Nov 2017

Serena is great to work! She's friendly, organized, and attentive. We planned a last minute babymoon with her and it was one of our favorite trips ever. We've already recommended her to others and will certainly work with her in future.

Planning an awesome stay in Calistoga

By: ClaireC

Reviewed on: 01 Dec 2017

Serena is incredibly intuitive about what a traveler wants and needs to make a vacation perfect. She handled my reservations with ease and also followed up once I arrived we The the hotel to make sure all my amenities were provided. I have used Serena on multiple trips and she has a real genuine touch for planning and organizing that makes luxury travel seamless. Five stars!

Thank you Serena

By: Denise

Reviewed on: 03 Jan 2018

Serena is very helpful and is prompt at responding. Will definitely work with her again :)

Working with Serena McClain, you will have access to:

  • - Special perks and extra amenities
  • - An experienced travel guide whom you can rely on before, during, and after the trip
  • - Exclusive luxury resorts and properties
  • - Once in a lifetime experiences

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