Jenny Gilbertson 

Ames, IA United States
Travel Specialties
  • Escorted Tours
  • Beach & Sun
  • Honeymoons
  • Food & Wine
  • Yacht Charter

  • Jamaica
  • Mexico
  • Cuba
  • United States - All
Selling Travel Since
  • English

My Background

I am excited to be part of the Travel and Transport team after being in the travel industry for almost 30 years! I have also been a tour director for groups of 20-100 people.

Managing details is very important to me as is providing excellent customer service. I enjoy traveling with my clients in an escorted tour setting as they appreciate being taken care of and value the individualized attention I provide.

One of my favorite trips was to Alaska and reveling in its beauty and awesome grandeur! Cruising the Inside Passage is nothing less than breathtaking at every turn. There are many different Alaska itineraries and I'd love to help you find the one tailored just for you!

I've traveled to many destinations in the Caribbean, Mexico, and even to Cuba. The people-to-people cultural exchange was one I won't soon forget. The Cubans are very warm and welcoming and the destination provides rich history and nostalgia. My experience was amazing!

I'm actively learning about luxury ocean cruising and river cruising and have cruised with Azamara Club Cruises September of 2017 from Barcelona to Rome. I've been on the largest ship in the world and now a 700-passenger ship and I loved them both! I'd have to say my favorite ports of call on this itinerary were Monte Carlo, Monaco and Portofino, Italy. Dining on the water in Portofino was one of my best experiences to date! Experiencing the Monaco Yacht Show was pretty amazing as well!

Please contact me with your choice of destination and I can even customize a group to your specifications. I will be there for you every step of the way.

Create memories and travel often!

Places I Have Traveled

Reviews and Recommendations for Jenny Gilbertson


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Very timely & quick response

By: beekay

Reviewed on: 16 Aug 2016

Jenny responds almost immediately when I send her an email needing a flight. She gives me options of what I'm looking for and even called me the day of my flight to make sure I got to my gate okay and if there were any issues with my flight.

easy fun vacation

By: Johnny

Reviewed on: 05 Oct 2016

Travel plans were quick and easy to a great location, many thanks to Jenny and Travel and Transport!!!

Great friendly service

By: travelers2016

Reviewed on: 14 Nov 2016

Jenny was great in helping us on our trip!!! She always responded quickly which meant a lot to us! If we thought we had a problem, she would get to the bottom of the issue and all was resolved in a timely manner.

Problem Free Vacation

By: Meg

Reviewed on: 15 Nov 2016

Jenny was great to work with, she spent a great deal of time listening to what we wanted for a vacation and made it happen. I can't imagine having to do all the research and booking myself. Thank you Jenny for helping our family make life long memories.


By: ISU74

Reviewed on: 14 Feb 2017

Great job by Jenny Gilbertson!

Trip to Bakersfield

By: mjl

Reviewed on: 06 Mar 2017

Jenny was so helpful and she was able to get us on a flight that I know I couldn't do it on my own. She is very efficient and pleasant to work with. Will be working with her in the near future. Thanks Jenny, you're the BEST!

Travel Agent Review

By: Harlan Asmus

Reviewed on: 25 Feb 2017

She is attwntive to our needs and is friendly in the process.

Smooth Flying

By: SaraL

Reviewed on: 06 Mar 2017

Jenny was wonderful. Quick to respond and get the information I needed and great follow up. She was very thorough and friendly. I will definitely use Jenny again!

Jenny Gilbertson

By: bluewater

Reviewed on: 08 Mar 2017

Jenny is a great and fun person


By: Andy

Reviewed on: 11 Mar 2017

Jenny was very helpful in the planning of our honeymoon. She was quick to respond to any communication we sent her and was always mindful of our wants and needs. We will be using her for our future trips.

Family Cancun Trip

By: Michelle

Reviewed on: 16 Mar 2017

We had a large group traveling to Cancun, some of which were coming from different locations. Jenny thought of every detail, made recommendations along the planning process and ensured we were ready to go before she took off for another trip. She also followed-up right after we returned to ensure everything went as planned.

Playa trip

By: Ba

Reviewed on: 21 Mar 2017

She was Aweome!

Jenny Gilbertson

By: Bill/Pat

Reviewed on: 27 Mar 2017

She was very great to work with - she is the best!!

Review Your Advisor

By: Hey You

Reviewed on: 03 Jun 2017

She was very helpful in giving us information and finally getting us the plans we needed for our trip. Although no fault of hers, we were delayed on one leg of our trip but were able to finally make connections.

Trip to South Africa and Germany

By: Anonymous

Reviewed on: 30 Jun 2017

Jenny was fantastic to work with. We had multiple locations and specific times that we needed to be at these specific locations. I had given her where we needed to be and the times that we needed to be there and she organized this will no problem. I would highly recommend Jenny to other travelers and should we go on another trip, I would definitely call Jenny again!


By: Harlan Asmus

Reviewed on: 02 Jul 2017

Jenny is very organized so travel for my wife and I is easy because we know Jammu has things set up properly. She remembers our travel preferences and strives to make us happy. She is a friend.

Globus Trip

By: Sweet

Reviewed on: 14 Jul 2017

Super. I'd recommend her to others and will enlist her expertise and services again. She is very knowledgeable!

Jenny was great to work with!

By: Tray

Reviewed on: 06 Aug 2017

Jenny was great to work with and helped me all of the accommodations to make our honeymoon perfect!

Ames (Iowa) Travel and Transport

By: Jean-Luc

Reviewed on: 17 Aug 2017

Jenny Gilbertson of Ames Travel and Transport did a wonderful job arranging for our train travel in Europe. She worked hard on our request, kept in touch with us throughout the process, and relieved the stress of scheduling things ourselves. I would recommend her highly.


By: Mac

Reviewed on: 26 Aug 2017

Jenny is great to work with. She followed up on every detail of my trip.

Europe trip

By: Abi

Reviewed on: 18 Sep 2017

Jenny was very easy to work with and fast getting things done for us. She was able to purchase not only our flight and car rental, but also got us our museum tickets, train tickets, and car rental. Made travel easy for us so we didn't have to worry about anything.

Alaska Cruise

By: Michelle

Reviewed on: 26 Sep 2017

My entire extended family has worked with Jenny for years and always does an amazing job for us. We appreciate her attention to the details and have recommended her often.

Tour of Germany

By: mj

Reviewed on: 23 Oct 2017

Jenny was very helpful and found good connections for our flight(s). She gave us a tip on customs when we got back to the states. Jenny is so perfect for this job working with the public and always has a great smile. I will be working with her for future trips.


By: Sarah

Reviewed on: 23 Nov 2017

Jenny helped us go on a great trip to Hawaii. Some day we hope to go back and see the islands that we did not see.

Maui Trip

By: Jack

Reviewed on: 25 Nov 2017

Jenny was great to work with and provided excellent service.

Without a Hitch

By: Mr. Homebody

Reviewed on: 23 Nov 2017

Jenny was polite, patient and clear. She set me up with just the itinerary I needed, and got this reluctant traveler started on a smooth, rewarding trip.

Sleepy Hollow 2017

By: doug

Reviewed on: 02 Jan 2018

Jenny Gilbertson was efficient, helpful, friendly and competent. The trip was a huge success.


By: Erin

Reviewed on: 02 Jan 2018

She was fantastic. Our trip was exactly what we wanted. Everything went smoothly.

NYC trip

By: NYC fan

Reviewed on: 03 Jan 2018

Very fine. It's been a while since I used a travel agent. Will continue to work with Jenny in the future.

Hawaii trip

By: Terri

Reviewed on: 12 Jan 2018

Jenny was awesome! She was prompt getting back to me when I hade questions. She listened to what we (as a family) would like to do on the trip, and she did her best to help plan for our needs. She texted, e-mailed, and sent "slow mail" formal copies when I needed them.

Ocean Maya Royal

By: Sara

Reviewed on: 26 Jan 2018

Jenny was wonderful to work with! She is very organized and provides all of the needed information for your trip. Very timely in getting back to you with any and all questions that you may have. Made vacation easy when you just have to say where you want to go and the rest is taken care of! Thank you Jenny! Sara

Working with Jenny Gilbertson, you will have access to:

  • - Special perks and extra amenities
  • - An experienced travel guide whom you can rely on before, during, and after the trip
  • - Exclusive luxury resorts and properties
  • - Once in a lifetime experiences

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  • Jamaica
  • Mexico
  • Cuba
  • United States - All