Christine Serio 

Matthews, NC United States
An independent affiliate of Brownell Travel
Travel Specialties
  • Hotels
  • Food & Wine
  • Culture, History & Arts
  • Independent Tours
  • Shopping

  • Italy
  • United States - All
Selling Travel Since
  • English

My Background

After enjoying a 20-year tenure as the Chief Concierge of a New York City luxury hotel, I set out to find a career that would combine my passion for travel with my dedication to providing exemplary service.

I have been fortunate enough to fill two passports with stamps that serve as reminders of my world travels, while I have enjoyed some of the finest hotels at home and abroad.

I am keenly aware of the value of my clients' precious free time, as well as their desire to make memories; my services will allow them to enjoy stress-free travel while enjoying the most authentic of travel experiences.

While my particular passion is Italy, I am delighted to assist in creating a personalized itinerary that speaks to my clients' passions!

Places I Have Traveled

Reviews and Recommendations for Christine Serio


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Top-notch travel professional

By: kzc27

Reviewed on: 18 Jun 2016

Christine helped us plan a family trip to Italy with our boys, ages 10 &13. While it is easier to navigate planning for cities like Rome, Christine asked all the right questions to help us figure out the logistics for our travels in the Amalfi Coast area. Based on our preferences for lodging and the sites and cities we were planning to visit, she found a property we would have never found on our own. In addition to the beautiful boutique hotel-- Christine worked with the hotel in advance to secure our transfer from the train station, and additional excursions. Service was absolutely top-notch and Christine was a complete joy to work with. She went above and beyond to meet our needs and was respectful of our budget. Highly recommend.

Every detail handled thoughtfully

By: Dee

Reviewed on: 18 Aug 2016

Christine is an expert in customer service. I didn't have to do anything for my trip other than tell her what I was thinking. She researched, considered travel times between venues, and advised accordingly. Our trip was the trip of a life time and it is because she was so thoughtful about everything. She even had a box of goodies waiting for us in our room upon arrival. I could not recommend her highly enough. I have even been motivated to come up with other trips with different groups of friends because I know she can make it special.

Excellent professional job.

By: Richard

Reviewed on: 14 Aug 2016

Christine insured us a wonderful experience at the Mayflower Grace. We were looking to spend a quiet celebration of our 50th wedding anniversary and she took care of all the details with her usual efficiency and charm. From the moment we arrived until we left three days later, every amenity to which we were entitled and every activity which we had planned for had been arranged in advance. We wouldn't have expected any less from Christine. She's the best and we will certainly continue to use her services and expertise for our future travels.

An agent that actually LISTENS

By: Mari

Reviewed on: 15 Mar 2017

I used another agent and was frustrated by her lack of response. I called Christine in sheer frustration trying to plan this trip. She HEARD all my requirements and came up with the perfect trip. She replied immediately to my emails- no matter how inconsequential the questions may have seen. I cannot wait to plan another vacation with Christine

She goes above and beyond

By: Flavio

Reviewed on: 15 Apr 2017

Christine is a pleasure to work with... she goes above and beyond what I expected from an agent. She knows her stuff. Clearly knows the places she recommends and does a wonderful job explaining and giving tips.

A great travel agent and partner!

By: David

Reviewed on: 24 Apr 2017

Christine was fabulous. She was so knowledgeable, and completely responsive all the time. She helped me and my family tailor an Italian vacation specific to our needs and wants, all the while adding her own insight, experience and knowledge with travel in Italy. When the first air leg of our trip was canceled, she quickly responded to help us navigate alternatives and relieve our stress. She has also been extremely helpful on the back end with submitting a claim to my travel insurer. Christine exceeded all our expectations of a travel agent, and then some. She made our trip a huge success.

Expert advisor!

By: Andrea

Reviewed on: 28 Apr 2017

We have known Christine for a number of years. She is well traveled and wonderful at her job! Christine is easy to work with and keeps in close communication to understand her client's needs. Ultimately she does her very best to assist in every facet of trip planning to make it a pleasurable experience.

Service Provider

By: Sonny

Reviewed on: 06 May 2017

Absolutely 100& professional. Christine left nothing in doubt or "chance."


By: sueser

Reviewed on: 22 May 2017

Wonderful. Answered every question.

Princess Cruise to Alaska

By: Maryanne & George

Reviewed on: 07 Jul 2017

Superb! We contacted Christine very close to the departure dateto book this cruise. Yet she was able to get us a fully handicapped accessible room with a balcony that was extremely comfortable. She also arranged to have wheelchair service from the terminal to the ship and for a rental wheelchair to be in our room upon arrival. This was very important since the ship doesn't allow passengers to take one of their wheelchairs off the ship. Her follow up to detail was greatly appreciated. This is the first time we used Christine to book a cruise for us., but we will certainly use her very professional services for all of our future travel needs. The roses in the room upon arrival was a very nice touch.

Quick Paris Getaway

By: Karen

Reviewed on: 26 Jun 2017

Christine was wonderful to work with! This was our first time working together so we had a conversation about the kinds of traveling my husband and I do, including what we like and don't like and the purpose of this vacation. She then sent 5 great hotel options to choose from and booked the one I picked. Very easy and smooth process. The hotel worked out perfectly. I would definitely recommend Christine.


By: Madonna

Reviewed on: 09 Jul 2017

Wonderful could not have been better. Personal and fast results! Love her

France 2017


Reviewed on: 21 Jul 2017

Christine helped me plan an amazing 2 week tour for France for our family. She was very attentive to my own expectations of the trip and worked hard to meet those expectations. Our initial conversation was all about our family, our interests and our desires for this trip. I really enjoyed working with Christine and the trip came together beautifully.

Christine will make sure you get what you're looking for

By: Saunas

Reviewed on: 07 Aug 2017

Christine took the time to listen to our requests and concerns and found the perfect hotel match. She went above expected results and got us the best possible value I didn't think was possible. She is extremenly patient, helpful, and responsive. I will definitely use her again for my next trip and recommend all of my friends.

Great trip!

By: Sue

Reviewed on: 09 Aug 2017

Christine was great. I'm so glad we reached out to her - I feel like we had a great trip because we stayed in a lovely place which we found with her help! She was very helpful with dining, golf, and spa reservations as well as suggesting activities to do while we were away.

chrisrtine Serio

By: madonna

Reviewed on: 03 Oct 2017

Wonderful. Very professional and knew the best places to recommend. We have told all our friends about using Christine for their travel needs.

Adventure of a Lifetime

By: Pacific Northwest

Reviewed on: 10 Oct 2017

When my husband and I decided to plan a vacation to the Pacific Northwest, I was somewhat overwhelmed. I wanted to plan the vacation around two very important events: Coldplay concert in Seattle & a visit to the Wickaninnish Inn in Tofino, BC. I also had to take into account that my husband is a stroke survivor and has mobility issues. After just one conversation with Christine, she really listened to my wishes and customized the perfect dream trip for two travelers. She is an extraordinary planner and our 10 days in the Pacific Northwest were unforgettable! So much work was done in the planning stage. Christine listened and asked so many questions as to what we were interested in doing and made a general itinerary that we were interested in doing and made a general itinerary that we gradually tweaked until it was perfect. Christine planned a trip that exceeded our expectations. We simply felt well cared for. She became not only our travel planner but a trusted friend!

Exceptional travel agent

By: Nana Bev

Reviewed on: 18 Oct 2017

Christine has planned two memorable trips for me and my daughter to New York City. She knows the best places to stay, the best places to eat, and the best way to tour the city. Our family is looking forward to our trip to Disney World in November which Christine planned. Nothing is overlooked when Christine plans a vacation. She is extremely patient to answer all questions you might have. If she doesn't know the answer, she will get it for you. Our family is looking forward to a long relationship with Christine. I have no hesitation in giving her the highest rating possible.

Working with Christine Serio, you will have access to:

  • - Special perks and extra amenities
  • - An experienced travel guide whom you can rely on before, during, and after the trip
  • - Exclusive luxury resorts and properties
  • - Once in a lifetime experiences

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  • Italy
  • United States - All