Shawn Kilner MCC

Nanaimo, BC Canada
Imagine Cruise & Travel, an independent affiliate of Vision Travel - Victoria
Why work with an advisor? 
Travel Specialties
  • River Cruising
  • Ocean Cruising
  • Food & Wine
  • Independent Tours
  • Adventure

Selling Travel Since
  • English

My Background

My passion for travel started when I was 12 and my love of travel continues today. I've lived in and travelled to many different places around the world. I specialize in creating unique experiences you can’t find online or plan yourself because of my connections to properties and itineraries around the world.

Whether it's an escorted Galapagos expedition, a safari through Kenya and Tanzania, an Italian cooking & wine trip, travelling solo, cruising the Danube river in Germany, going through the locks of the Panama Canal, or maybe just a "fly and flop" beach holiday, my focus is always about the experience and ensuring you do something unique and memorable for you.

So what’s on your travel wish list? I will help you design a travel experience that’s right for you. I have owned and managed a travel agency for over 25 years and I'm an expert in (luxury) cruise travel and 'BUILDING MEMORIES’. Bring your travel questions and dreams!

PS – Ask me about the ‘ruler’ plan.

Places I Have Traveled

Reviews and Recommendations for Shawn Kilner


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Shawn offers great service, and offers alternative tours and options, which are wonderful.

By: Evelyn

Reviewed on: 07 Oct 2016

Our travel agent for years. She offers us fabulous ideas and tours options, with smaller groups. Friendly staff and always helpful. And we love the Welcome Home Parties!
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Great service

By: LJ

Reviewed on: 27 Oct 2016

Shawn did a fantastic job in planning our river cruise this past spring. We had a fantastic time and what made the trip so great is that we had no problems as far as our flights or transfers or anything. I would recommend Shawn as a travel agent in a heart beat.
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New exactly what we wanted

By: denver58

Reviewed on: 07 Oct 2016

Shawn was professional, experienced and had our trip completely organized.
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100% satisfaction

By: Mocha

Reviewed on: 11 Oct 2016

Shawn is the best cruise travel agent ever. She takes care of every detail for her clients. All we need to do is pack.
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By: Val

Reviewed on: 05 Feb 2017

Shawn is truly a consummate travel advisor... she is efficient and caring. I love her!

Trouble-Free Travels

By: T&A

Reviewed on: 21 Feb 2017

We could book our travel using cheap online applications. But when you hit the inevitable snag you can be on the phone for hours, speaking to numerous agents, repeating your sad tale over and over. Shawn is a seasoned professional who sets everything up, from airfares, seating, transfers, etc. We don't worry when Shawn organizes our trips - it gets done. Several weeks before departure we meet with her to review our itinerary and pick up all documentation. It's always spot on. Why would we book travel with anyone else? Thank you Shawn!


By: Red

Reviewed on: 10 Mar 2017

The best ever! As usual. 👍😀

Cruise to Panama Canal

By: Liz

Reviewed on: 15 Mar 2017

Just fine everything went well. We missed a couple of ports due to weather but Belieze was substituted for one of them which was fine . Safety comes first . Documents were all in order and instructions re the cruise clear . A nice hotel in Fort Lauderdale was selected by Shawn .

Mini Cruise from Van to LA and back


Reviewed on: 27 Apr 2017

Shawn is always very professional,and a friend to all her clients Her work is very understandable and exact done.

Holland American cruise

By: telemark

Reviewed on: 05 May 2017

Excellent, went out of her way to help us out when we ran into difficulties when Canada Post lost our tickets.
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Self Drive Tour New Zealand

By: Sam

Reviewed on: 26 May 2017

We worked with Marion at Imagine Cruises to plan our trip to NZ April 2017. She was very helpful and informative. No question was left unanswered and she always got back within the day by phone or email. All of our flights were booked which saved me a ton of time and stress. Our trip was seamless and we are already planning our next one and will be calling Marion soon.
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viking Cruise in France

By: winkles

Reviewed on: 13 Jun 2017

Great, she covered everything
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Canada New England Cruise

By: roverchick

Reviewed on: 17 Jul 2017

Shawn is always very knowledgeable and so easy to work with. Everything she helped us with on this cruise went beautifully, my sister and I had a great time.
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Cruise to Alaska

By: Polish Girl

Reviewed on: 12 Aug 2017

Excellent. Everything was well laid out & Shawn had all the details for us, making the cruise most enjoyable.
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River cruise

By: Jk

Reviewed on: 17 Aug 2017

Excellent very organized to the last detail we can enjoy our vacation and not worry about catching shuttles, finding hotels etc. She is very easy going, has a very pleasant personality and is highly organized. She explains Your trip in detail and makes excellent recommendations. You don't feel like you're ever asking a dumb question. She always answers your emails quickly. She is very knowledgable about all vacations we have gone on so far. She even lent us books to read before travelling. We would highly recommend Shawn to any of our friends and colleagues. All of our travelling experiences have gone perfectly because Shawn is a superb travel agent.
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By: 13

Reviewed on: 14 Sep 2017

She is always very helpful and knowledgeable.
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Baltic cruise

By: Brenda

Reviewed on: 17 Sep 2017

Working with Shawn was great. She gave us great suggestions. They helped make our trip smooth and stress free.


By: Tom & Corri

Reviewed on: 10 Oct 2017

Awesome! She always makes herself available, and has tons of suggestions. She knows her destinations!
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all about shawn

By: coke

Reviewed on: 13 Nov 2017

she is a fantastic person to work with always there to answer my ? does a great job of setting up the whole trip. works to get a good deal for you.

Short trip this time.

By: DH

Reviewed on: 23 Nov 2017

Shawn is great and dedicated.
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By: tripper

Reviewed on: 03 Dec 2017

Great as always

transatlantic cruising

By: movinalong

Reviewed on: 03 Dec 2017

Excellent client service. Pays attention to detail and provided us with competitive quotes and all documents well before departure. Great reference for trip planning as well.


By: Val

Reviewed on: 20 Jan 2018

Shawn is knowledgeable, friendly and accommodating. I have been using her services for several years and always recommend her to my friends.

Great Agent

By: Pirate

Reviewed on: 09 Feb 2018

Shawn is excellent. She informs us promptly and provides us a lot of service. All her 3rd party tours arranged by her have been excellent.

Advisor review

By: Lynne

Reviewed on: 08 Mar 2018

She is very knowledgeable and keeps current.


By: Geordiesue

Reviewed on: 14 Apr 2018

Excellent, everything was planned for us and laid out well. Always available to answer our concerns or questions
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Recent holiday

By: Breezy

Reviewed on: 16 May 2018

Always professional and helpful. She knows "her stuff".

Hawaiian Cruise

By: Pau Huna

Reviewed on: 15 May 2018

Great - very good

Less than expected trip

By: Dismayed Traveler

Reviewed on: 12 May 2018

Shawn was very helpful and everything ran smooth. However the hotel and cruise were disappointing. I would not recommend Carnival Cruise Lines to anyone.

Shawn is tops for service

By: Norman

Reviewed on: 14 Jun 2018

Shawn is excellent to work with. She never tires of my questions and always answers me completely and promptly.

Excellent service

By: Sue

Reviewed on: 16 Jun 2018

Extremely efficient Shawn does all the paper work and always gets back quickly if we have any problems or concerns.

Memories are made of this

By: Lizzie

Reviewed on: 20 Jun 2018

Shawn is so pleasant to deal with and I would recommend her highly. She worked at making my trip to Texas as easy and stress free as possible. I am not an experienced traveller so these things are very meaningful to me. Thank you Shawn and I hope that the future holds another trip for me. You will be the first to know! A big thank you.

Our trip to Alaska.

By: OB

Reviewed on: 19 Jun 2018

Knowledge is King when it comes to planning a big trip and Shawn has the experience. She listened to what I said I wanted and then improved upon it. The trip was all I could have hoped for.


By: Liz

Reviewed on: 18 Jul 2018

Very good Cruise, flight and train passes all booked and correct

Excellent service

By: Ben and Julie Nychuk

Reviewed on: 12 Sep 2018

We have done several cruises now with Shawn acting as our travel agent and I have nothing but good things to say about her. She is extremely professional, competent, easy to get hold of and always willing to go the extra mile for you. She recently coordinated a cruise to Alaska for 12 of us travelling together and everything went perfectly. I would not hesitate to recommend her for your travel plans.

Every detail covered

By: Rebecca

Reviewed on: 01 Oct 2018

Shawn is pleasant, thorough, knowledeable and tenacious. It was a pleasure working with her

Review of Shawn Kilner

By: LynnI

Reviewed on: 27 Sep 2018

We love working with Shawn. She is pleasant, very thorough and always goes over and above for her clients. We have been using her services for years, and we live in Alberta.

hawaii trip

By: robyn

Reviewed on: 02 Nov 2018

She is always awesome.

The Best

By: LJ

Reviewed on: 15 Jan 2019

It was wonderful working with Shawn. She is very helpful and helps plan everything perfectly. She is very understanding to our needs and looks after every detail in our travels.

Review for Shawn

By: Janet

Reviewed on: 13 Feb 2019

Exceptional. She is always available to answer questions or gets back to you quickly. She finds time to meet you if you have questions or concerns. She organizes all of the details and we have confidence in her abilities. When we go on our vacation we do not have to worry about anything. Every detail is taken care of and planned. Her vast experience in travel helps her give us excellent advice. We have gone one independent trips, ocean cruises, river cruises and a combination. We believe Shawn finds competitive prices and has great connections so that we get good deals too. She is well organized and very pleasant to work with. We recommend her to friends and family. Excellent service!


By: Happy 😊 Time

Reviewed on: 18 Mar 2019

Shawn provided lots of information regarding the excursions
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2019 Cruise

By: B and B

Reviewed on: 22 Apr 2019

Shawn is very easy to work with. Understanding, knowledgeable and patient. The plan she put together for this trip worked very smoothly - flights, hotels, connections and the cruise. When we had to return home, early and unexpectedly, she responded very quickly and helpfully. This was the 5th trip we have arranged through Shawn - and she has never disappointed us.
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Shawn Kilner review

By: April traveller

Reviewed on: 01 May 2019

Excellent, efficient, and a pleasure to work with.
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Great short cruise

By: Liz

Reviewed on: 02 May 2019

Great, everything was perfect .. all the docs were in order and the cruise was worry free .
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By: Janet

Reviewed on: 02 May 2019

Shawn is always happy, cheerful and energetic when she meets. She also is genuinely excited for us and our trip. All details for our trips are meticulously planned and we have absolute trust in Shawn’s ability and we know we will see and experience all there is during our trip. We give Shawn our highest recommendation.
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how good is she

By: coke

Reviewed on: 20 May 2019

she is very pleasant and efficient with her job, everything goes as planned on the trips she organizes for me

Cruising With a Little Help from Shawn

By: Sailing4599

Reviewed on: 25 May 2019

Shawn is the consummate cruise advisor. She is very professional while being warm and friendly and she will go out of her way to help you in any way she can. She is very knowledgeable about everything to do with cruising and has been on many of the cruises herself so has first hand knowledge. I would highly recommend her to anyone wanting help with their cruise plans.

Shawn's team pulled it off!

By: Frank Ney

Reviewed on: 04 Jun 2019

I gave Shawn a big task to celebrate my wife's birthday. Shawn was tasked with arranging for flights from Canada and the UK for 10 family members to arrive in Puerto Vallarta on the same day, for a week. Then on the 2nd week, Shawn arranged for all of us fly to the Galapagos Islands and tour the islands on a fabulous ship. When we disembarked the ship, everyone's return flights to Canada and the UK were executed without any problems. It was a big order with lots of logistics to complicate matters. But it went off perfectly. Thank you Shawn for making it all so easy. Great job!
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excellent trip advisor

By: Carol

Reviewed on: 07 Jun 2019

She is a very professional advisor and listens to your wishes very carefully. Have worked with her for many trips.
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An experienced advisor

By: Patti

Reviewed on: 06 Jun 2019

Shawn is very efficient and always responds to queries quickly. She is pleasant and helpful and experienced. She has organized many trips for us and we have always been pleased.
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Queen Elizabeth

By: Blake

Reviewed on: 24 Jun 2019

Excellent service and a great cruise. She is highly experienced and runs a great agency. We were very pleased.
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By: Gabby

Reviewed on: 26 Jun 2019

Very positive, answers all questions thoroughly. No concerns were pushed aside and the trips she has organized for us have run very smoothly. I would highly recommend her to others.

disappointed cruiser

By: unhappy

Reviewed on: 20 Sep 2019

Shawn and her staff responded quickly and professionally to each request. The ship did not do as well. Housekeeping staff and butler were excellent. Art throughout the ship looked like it was done by a 10 year old. The menu was mediocre, and food service poor. Entertainers performed like rookies. I have done over 20 cruises, this is the first time I have ever complained.
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excellent advice

By: Sparky

Reviewed on: 05 Oct 2019

Shawn provided excellent advice and planning for several trips for us. Our last trip involved booking train, flights, hotels, a cruise and even car rental at the end. All aspects and connections worked flawlessly. Choice of cabins on train and ship can have big impact on enjoyment of trip and it is something we simply could not have done on our own. I would recommend Shawn 100% !
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Best travel agent

By: Mop

Reviewed on: 06 Oct 2019

Absolutely Excellent
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By: Tori

Reviewed on: 13 Oct 2019

Very helpful and knowledgeable. Willing to answer any and all questions.
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River Cruise

By: Lucy

Reviewed on: 16 Oct 2019

Shawn was extremely helpful in planning our river cruise. She provided us with detailed information, complete documentation and useful personal insights during our discussions. She booked our flights at convenient times and the seat elections were perfect! We would not hesitate to recommend Shawn.
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Works magic!

By: JG

Reviewed on: 16 Oct 2019

Wealth of travel experience, glad she took care of my travel plans.
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Crystal cruise

By: djg

Reviewed on: 01 Dec 2019

Always enjoy working with Shawn. Provided good background information on the cruise and was very helpful in setting up our trip.
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By: Cape Horn traveler

Reviewed on: 11 Jan 2020

I found Shawn good to work with I was able to tell her want we were looking for and she put it all together.
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Excellent service

By: Happy

Reviewed on: 24 Jan 2020

It is always a pleasure to work with Shawn. She is knowledgeable, efficient and timely. She considers our preferences and is helpful and pleasant.
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Our latest trip 'Eclipsed' all others!!

By: Nanaimo Traveller

Reviewed on: 28 Jan 2020

We have visited more than 150 countries and used many different advisors over the years: Shawn Kilner is simply the best. Shawn listens takes the time to get to know her client. As a result of her listening she has been able to organize the best and most memorable trips for my husband and myself. She has sent us to Antarctica, the South Pacific, Africa, Central America, South America and every trip was special and surpassed our expectations. Shawn's attention to detail, extensive knowledge and great connections has helped her help us! We have complete trust that every detail has been preplanned for us from a packing list to visa applications and local tour guides; all we have to do is a little pre-trip reading.
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Fun inMexico

By: Val

Reviewed on: 26 Jan 2020

I always tell my friends if they want a carefree seamless vaycay go see Shawn! She takes care of every little detail for you for worry-free travel.
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Cruise booking

By: T&D

Reviewed on: 17 Feb 2020

She was very nice and easy to work with. She was able to fill all our request. We had all the information and documents well in advance of our trip.


By: Elise

Reviewed on: 27 Feb 2020

Professional, Accommodating, Efficient, friendly, comforting, assuring, informative, easy, productive. This was my first cruise experience and If it wouldn't have been for Shawn"s knowledge, I would not have gone or would have been undecided.
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Travel Expertise

By: Val

Reviewed on: 08 Mar 2020

Shawn is my “go to” gal for organizing my travel plans. Perfection!
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Best service!

By: Patricia

Reviewed on: 01 Mar 2020

It was so easy to pick a plan and have it carried out by Shawn.
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Working with Shawn Kilner, you will have access to:

  • - Special perks and extra amenities
  • - An experienced travel guide whom you can rely on before, during, and after the trip
  • - Exclusive luxury resorts and properties
  • - Once in a lifetime experiences

Explore with the Best

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  • Netherlands
  • Germany
  • Italy
  • Greece
  • Japan
  • Thailand
  • Panama
  • Saint Barthélemy
  • Antigua And Barbuda
  • Czech Republic
  • Turkey
  • Australia
  • New Zealand
  • Kenya
  • United Kingdom