Samuel Spencer 

Calgary, AB Canada
 100%
Recommended
61
Reviews
 
Travel Specialties
Interests
  • River Cruising
  • Ocean Cruising
  • Food & Wine
  • Rail
  • LGBTQ Travel


Destinations
  • Cambodia
  • Vietnam
  • United Kingdom
  • Netherlands
  • Belgium
  • View More...
Selling Travel Since
1994
Languages
  • English

My Background

Cruise and luxury travel expert, with over 20 years experience

I specialize in cruise vacation planning, with a particular specialty in small-ship, luxury and river cruising. I love to share my first hand experience, knowledge and expertise with my clients to ensure exceptional, out of the ordinary vacation experiences.

I have over 20 years experience in the travel industry including working for cruise lines, airlines, hotels, and for the last 10-years as the owner and general manager of Ocean & River Cruises Travel – an award-winning cruise specialist agency.

I love sharing my first hand destination experiences with my clients, with tips and insider knowledge to really help my clients get the most from their vacation. While I have completed the highest levels of training and certification with our cruise line partners, I find it is my first hand personal experiences that my clients really appreciate when putting together custom vacation packages.

I’ve been on over 100 cruises including:

  • Big ship ocean-liners
  • The small sailing yachts of Windstar
  • Intimate river cruise ships in Asia and Europe
  • Small luxury ships such as Paul Gauguin Cruises
  • Expedition ships such as Ponant

Whether you’re looking for an amenity filled ship with plenty of onboard facilities, or something upscale, small and unique – I’d love to hear from you.

Planning a cruise also runs well beyond the onboard ship experience. Over the years, I’ve built up great relationships with hoteliers, tour guides and our travel suppliers that I’ve met during my travels or through top level industry events. Leveraging these relationships allows me to bring great value and choice to my clients.

Contact me for an initial discussion about your travel plans – no pressure, no hassle. After a detailed consultation, I’ll put together a proposal with my recommendations for the cruise vacation packages that will be a great fit – just for you.

Best of all, for my river cruise, luxury and small-ship clients, this expertise and knowledge is just part of the value that you’ll enjoy from working with me. I’ll also guide you through the exclusive amenity packages and value added offers that our agency is often able to add to bring even more value to your vacation.

Your travel dreams are my passion – I look forward to hearing from you.

Places I Have Traveled


Reviews and Recommendations for Samuel Spencer

100%

of 61
guests
recommend


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Very Knowlegeable and Professional Travel Consultant

By: Maggie


Reviewed on: 14 Feb 2017

We have now booked over 20 cruises with Samuel who is a very knowledgeable and professional travel consultant. Samuel is able to provide assistance and advice on all aspects of cruising in addition to arranging transfers, hotels and tours. Most advice given is through his own personal experience travelling with these lines. I would definitely recommend Samuel given his in-depth knowledge of the industry.

17 islands in 21 days

By: Gow


Reviewed on: 17 Mar 2017

Samuel has helped my wife and I arrange for a number of trips, one group and 3 on our own. This recent 3 week Caribbean vacation with Holland America was probably our best yet. Great Itinerary (17 islands in 21 days!) mid size ship, perfect weather, and fabulous classy service from the Holland America Crew. I would like to thank Samuel for the extra amenities he arranged for us including a beverage package, a night at the Pinnacle Grill, and an extra on board credit, certainly things we would not have known about or had available if we had just booked on line. Also Samuel's advice on a lower promenade room mid-ship turned out to be perfect, with two dedicated loungers outside our room, and a dedicated interior seating area. We look forward to our next opportunity to work with Samuel again. Great guy, tremendous service.

Travel advisor

By: Calgolfer


Reviewed on: 22 Mar 2017

Samuel is the eptimomy of travel advisors. He is so knowledgeable about the cruise ship itself and has interesting insights as to cabin location. Etc. Etc. It is a pleasure to work with him. And even if we do not book a cruise , he always provides us with all the details that help make our decision

Trip to Africa

By: Ben Wong


Reviewed on: 12 Apr 2017

Great working with Samuel to put my itinerary together for my recent trip to South Africa, Zambia and Botswana. Everything was arranged well. The hotel and lodge he recommended were fantastic. The ground transportation to and from airports and between the African countries were excellent.

Working with Samuel

By: brendat


Reviewed on: 18 Apr 2017

Samuel is patient with those of us who only have a vague idea of what we want to do.... he investigates thoroughly and provides a variety of recommendations so you can choose what works best for you... he is very knowledgeable about many facets of travel and always looks to make the best holiday possible

Great assistance and very resposive

By: Cctp


Reviewed on: 20 Apr 2017

As usual great, you can always ask, change, cancel...

Like Clockwork as Usual

By: Discovery


Reviewed on: 27 Apr 2017

Just returned from an Asia cruise that Samuel had arranged for ourselves and some friends. The transfers and cruise went like clockwork as usual. We are presently planning two additional cruises through Samuel with the first being somewhat complicated in that it involves booking 3 cabins for our immediate family. As Samuel has done in the past, he is able to easily work through complicated logistics and provide advice on the best options available. This type of information has provided us great value in both pricing and advice that I believe could never be matched if I had dealt directly with a sales rep for the cruise line in question.

Samuel Spencer

By: Jason


Reviewed on: 09 May 2017

I just returned from a three week vacation. Samuel arranged flights, cruise, private tours, hotel, along with meal recommendations. We enjoyed the entire trip. All of his tips and recommendations added a nice touch or saved us time and money. Overall, Samuel provides excellent advice to the traveler. We have used his services in the past and will do so in the future. Jason

Alaskan cruise

By: Linda


Reviewed on: 20 May 2017

Samuel is an amazing travel agent and has always fulfilled my cruise needs and requests.

Ocean and River Cruises

By: Megmokie


Reviewed on: 10 Jun 2017

He is very obliging! He returns you call immediate! Ask if he could help in bookings if he dies them fir you it done quickly! I would book again through Samuel again !!

Samuel

By: Doogie


Reviewed on: 24 Jun 2017

We have been with Samuel since he acquired the franchise and have been extremely satisfied with his service and his personal attention. He makes us feel special.

Well planned & well delivered

By: Calgary couple


Reviewed on: 06 Jul 2017

Samuel is good to work with. He pays a lot of attention to detail and getting it right. That's a great quality in an advisor/agent. Samuel knows his stuff very well and shares his insights on different cruise lines and itineraries.

Excellent

By: Anon


Reviewed on: 01 Aug 2017

Samuel and his assistant Thomas, are professional in every meaning of the word. They are definitely in the camp of the traveler and are excellent advocates with travel providers. The recommendations received fit our preferences, not the providers and not Samuel's.

Switzerland Trip

By: Ben Wong


Reviewed on: 14 Aug 2017

Once again, Samuel is an excellent travel consultant and did great work in helping me and a couple of my friends with our trip to Switzerland. We valued his advice and recommendation in air itineraries, hotels and tour companies. A couple of us went to Geneva for a conference and extended our stay in Switzerland afterwards and joined a land tour operated by Insight Vacation. Everything went very smoothly with our trip. We would like to thank Samuel and his assistant, Thomas, as well for their help in organizing our trip.

He is good advisor

By: Passenger


Reviewed on: 16 Aug 2017

I have been working with him previously and it is good service as always.

Crystal River Cruise

By: S Foong


Reviewed on: 29 Aug 2017

Excellent as always! We've worked with Sam exclusively for over 8 years and he has consistently provided great advice and planned all aspects of our travel seamlessly. His depth of knowledge is incomparable and his attention to detail is impeccable. He is the only travel agent I can confidently recommend to all my friends.

Baltic Sea

By: Casto


Reviewed on: 11 Sep 2017

Direct and to the point. He knows the cruise industry.

Iceland Transatlantic Princess Cruise

By: Linda


Reviewed on: 27 Sep 2017

My husband and I, along with friends and family, who have cruised with Samuel's help, always appreciate how thorough he is and plans every detail of our travel so the experience is worry free. He always answers our questions and has lots of tips. We also like how he knows our likes and dislikes and plans our cruises accordingly.

No question left unanswered

By: Pepe


Reviewed on: 14 Oct 2017

GREAT! Samuel was great, always willing to help and go the extra distance to get you what you need. His suggestions on a private tour company for Russia was spot on, great experience. His knowledge of the ship was also much appreciated when booking a room that wasn’t next to an elevator or under the casino. Quiet. Nights and great days. Working with Samuel made sure everything we needed to travel was covered and everything we needed to enjoy was covered.

Above & Beyond

By: Happy wanderer


Reviewed on: 11 Oct 2017

Samuel as always spent lots of time working with us to organize not only the cruise & air but independent land accommodation portion of our recent trip to Japan. Thanks to his attention to detail and years of experience we had great flight routings and ship cabin location. Very much appreciate his patience and professionalism.

Great travel agent

By: Rob


Reviewed on: 26 Oct 2017

Samuel is very cooperative, veryknowledgeable of his craft and very attentive to details. He is an excellent travel agent.

Celebrity Eclipse Canary Islands Cruise

By: Ben Wong


Reviewed on: 01 Nov 2017

Sam is a great travel consultant. He provides great advice on our trip including the pre-cruise and post-cruise arrangement.

Samuel Spencer review

By: Brenda


Reviewed on: 06 Nov 2017

Samuel goes beyond the required to give travelers as much information as possible to help them have a great holiday. He is thoughtful of individual needs and is always prepared to help to make the experience the best possible...keeps the clients needs at the centre. Samuel is kind, generous and dedicated.

Great Service

By: Norm


Reviewed on: 04 Nov 2017

Excellent service as always. He came through for us even when Prince Cruises were giving us the run around.

My advisor

By: Fussy


Reviewed on: 04 Nov 2017

Excellent working with Samuel, he is great on detail. Prompt in providing information.

An amazing trip

By: Chris


Reviewed on: 11 Nov 2017

Samuel and all the people at Ocean & Rivers Cruises are wonderful to work with and made our holiday an absolutely amazing dream come true. We will always book our vacation through Samuel! Thank you!

Good job

By: Karen


Reviewed on: 04 Nov 2017

It was great working with Samuel. He is very helpful and quick to respond to questions. He has a calm, professional approach. He is very knowledgeable about the variety of cruises out there.

First Time Experience

By: James R


Reviewed on: 12 Nov 2017

The man is full of information about cruising. helped pick a cruise company for the Mekong River - Amawaterways. Great selection based on first hand knowledge. Samuel was very helpful with 2 other couples decided to join us. Little problems solved quickly. Woking on our next cruise on the Nile. The Danube to follow. Thanks Samuel.

Lawrence Bates

By: L & K Bates


Reviewed on: 13 Nov 2017

Samuel was GREAT as usual ! Always very professional and quick to respond to our every inquiry.

Great Cruise!!!

By: Janine


Reviewed on: 30 Nov 2017

Samuel was great everything went smooth with our trip, from hotel pre-cruise and any questions answered quickly we would definately use him for our next cruise!!!

Great service

By: Sheila


Reviewed on: 25 Nov 2017

Samuel knows the Cruise industry well. We have booked several cruises with him and he always makes us feel as though we’ve got the best deal and perks. On this last trip we phoned to let us know we were being offered the penthouse suite for a reasonable upgrade cost. It was well worth it. Highly recommend Samuel to book your encyclopedia Cruise.

South Seas Cruise

By: 2travellers


Reviewed on: 28 Nov 2017

always great working with Samuel who is very knowledgeble

Empress of the Seas Cruise

By: Linda


Reviewed on: 03 Dec 2017

Working with Samuel and his team is always amazing. He pays attention to detail and knows my preferences. He answers all questions promptly and solves any problems as soon as possible.

South Africa

By: Mike Tattersall


Reviewed on: 11 Dec 2017

Fantastic, he listens and he performs, and he got it right on every level. He is wise, patient, understanding and willing to go to the end of the world and back. For the first time I took advantage of his recommended tours. In Cape Town we utilized the driver for a third days as the first two days went so well. Thanks Samuel

Good personable service

By: cbarker


Reviewed on: 15 Dec 2017

Samuel was efficient and helpful. I don't usually use a travel agent but he may just have converted me. He answered all my questions and had no problems customizing my post cruise travel plans economically.

Samuel Spenser is a True Cruise Expert

By: Dolphin Rider


Reviewed on: 11 Jan 2018

Fantastic. His cruise line and cruise ship recommendation was excellent for our large diverse group. We were 14 people travelling - great grandmother of 82 to youngest great grandchild of 16 months. Samuel is professional and courteous at all times. He took care of all details of our trip and we would recommend him to anyone wanting to book a cruise!

Great travel agent

By: Disapointed


Reviewed on: 03 Jan 2018

Samuel does an incredible job in all our travel related issues. He has booked trips for us for many years and all details are always taken care of.

Highly Recommended

By: Keith


Reviewed on: 16 Jan 2018

A very knowledgeable travel professional and highly recommended. Our latest cruise over Christmas was booked far in advance and involved booking multiple cabins, transfers and return airfare. Booking far in advance led to some unavoidable changes on our behalf leading up to the cruise. These changes were handled easily and efficiently by Samuel. His personal experience with numerous cruise lines and knowledge of many ports has proven invaluable when planning and booking our previous cruises.

Always a Professional

By: Pink Panther


Reviewed on: 21 Jan 2018

Samuel is very thorough, very helpful and extremely knowledgeable. We had our trip book in days with great savings and a wonderful cabin on the AmaDara.

Great planner and executor

By: JoeP


Reviewed on: 25 Jan 2018

Always great to work with Samuel. He listens and gets things done. Thanks for your help and always looking forward to your helping us with the next trip.

Another success

By: Penny


Reviewed on: 31 Jan 2018

We have booked with Samuel several times and would again. We have been particularly impressed with his choices for before and after cruise accommodations. we have never been disappointed with hotels, tours or transfers.

Go Way Cook Island trip.

By: Lawrence & Karen


Reviewed on: 03 Feb 2018

ALWAYS great working with Samuel Spencer ! Samuel organized many cruises for us over many years...always prompt and accurate with his responses. Whenever we enquirer about a cruise of interest to us........we get a response right back with a cabin on " Courtesy Hold ! "

Samuel Spencer

By: Slam


Reviewed on: 14 Feb 2018

Samuel offered great advise which made the trip so enjoyable.

Excellent customer service

By: Brad


Reviewed on: 03 Mar 2018

Samuel and his team were responsive to requests and saved us further money from promotions unknown to us.

Celebrity Cruise February 2018

By: BrendaT


Reviewed on: 25 Feb 2018

Samuel worked very hard to make sure this trip went without any issues. The pre cruise hotel was exactly what we had thought it would be --- convenient, clean, well priced, good breakfast... the cruise went off exactly as planned--- great rooms, all pre selected packages were in place and the ship was lovely... We all had a really good time. We were clear in our expectations and Samuel set out to make that all happen.... great to work with.

Antartica

By: Lin


Reviewed on: 28 Feb 2018

Antartica is one of several trips that I have booked with Samuel and/or members of his team. I have consistently had exceptional service.

Pleased with cruises

By: Moe


Reviewed on: 09 Mar 2018

Samuel Spencer has organized a number of cruises for, us as a couple, and as many as 16 family members. On our first cruise he answered all beginners guestions patiently and in detail. Therefore we kept going back to him for other cruises. His knowledge of the different cruise lines and areas helped us with decisions on succeeding cruises. Samuel helped us with our recent cruise on Norwegian Spirit. He recommended some options that we enjoyed. When we cruise again Samuel is the first person we'll call.

Sam's the man!

By: Louisa Mexican


Reviewed on: 17 Mar 2018

Samuel Spenser is the ultimate travel advisor. We HAVE already recommended him to our friends and family who love to travel. They have also been impressed with his professional and honest ability to guide them. He is well informed and has pleanty of personal experience to go on. I will continue to have Samuel assist me with my travels as long as he is willing and I am able!

Great River Cruise

By: Céline


Reviewed on: 27 Mar 2018

Working with Samuel was great very responsive to my questions and concerns

Caribbean cruise

By: D and D


Reviewed on: 17 Mar 2018

Samuel was very helpful in advising of the options available for booking so late. He was able to get us a good price for the cruise and flights. Also, being our first cruise, we had a lot of questions which were answered promptly. He is very knowledgeable about cruising and we would definitely recommend him.

Best vacation ever!

By: Chris


Reviewed on: 20 Mar 2018

Samuel is very professional and looked after our every need and want. He went out of his way to find us the best deal and excellent accommodations in the places we stayed before and after our cruise. He went over and above to make sure we had all the transportation necessary to get where we needed to go. Would never book a vacation without going through him first. I recommend him and his company to all my friends and co workers if they want to get the best deal and have the best vacation ever

Another Perfect Cruise

By: Jim & Heide


Reviewed on: 10 Apr 2018

We recently completed a Western Caribbean cruise on Celebrity Silhouette. It was wonderful. Samuel continues to ensure that our travel plans are complete, and that any additional wishes that we have are fulfilled (dining preferences, insurance). And, he is very patient with our usual list of questions. Thanks Samuel.

Great Service

By: Kamryn


Reviewed on: 08 Apr 2018

Samuel and his crew are always amazing. Very informative and are right there for all of our questions.

Holland America ms Zuiderdam

By: Mrs Prez


Reviewed on: 07 Apr 2018

Awesome!! Samuel has always been more than patient and cordial with my family!!! Cheers Samuel!!!

The Nile

By: dj


Reviewed on: 17 May 2018

We have been with Samuel since he bought the franchise in 2007 and was one of our best decisions from a travel standpoint. Sam has introduced us to numerous great adventures and we would not consider using anyone else. Our most recent Nile experience was long on our bucket list and it lived up to our expectations.

Fantastic Family Trip

By: JS


Reviewed on: 21 Apr 2018

We recently went on a Disney cruise that we booked through Ocean & River Cruises. During the initial stages, Samuel provided us with various options and prices until we found a good fit for our family. The booking process was quick and effortless and Samuel took care of all the details including flight, hotel and transfers. Any questions or issues we had were answered and resolved quickly, giving us ease of mind. We would highly recommend Samuel to other travellers and will definitely contact him for future cruises. Thank you!!!

Superior Service

By: Marda


Reviewed on: 01 May 2018

Samuel is great to work with. He is very knowledgeable on the cruise industry, quick to respond, most helpful and caring, e.g. there was a ghastly incident during our recent cruise which was on the news and Samuel immediately reached out to us to see if we needed any assistance.

Amazing Mediterranean Cruise on the Norweigen Spirit

By: INKY


Reviewed on: 02 May 2018

We actually worked with Joe Wypych from Ocean & River Cruises Calgary, and he was amazing to work with. He arranged our Airfare/Hotel/Transfers/Cruise and everything went off like clockwork. He picked a perfect hotel for us in the location we requested and answered our numerous questions. We have worked with Joe many times in the past and we cannot say enough good things about him. Already booked another Cruise with him!

worked with him multiple times

By: SHROSS


Reviewed on: 12 Jun 2018

Samuel is the consummate, comprehensive travel agent. I cannot fault him for anything and would recommend him without hesitation.

Amawaterways

By: J Beer


Reviewed on: 11 Jun 2018

Excellent. Very well organized and helpful.

Working with Samuel Spencer, you will have access to:

  • - Special perks and extra amenities
  • - An experienced travel guide whom you can rely on before, during, and after the trip
  • - Exclusive luxury resorts and properties
  • - Once in a lifetime experiences

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  • Cambodia
  • Vietnam
  • United Kingdom
  • Netherlands
  • Belgium
  • France
  • Austria
  • Germany
  • Hungary
  • Denmark
  • Norway
  • Sweden
  • Singapore
  • Spain
  • Portugal