Helen Papa ACC

Dix Hills, NY United States
TBH Travel (1284)
Why work with an advisor? 
Travel Specialties
  • Family Travel
  • Food & Wine
  • River Cruising
  • Spa Vacations
  • Ocean Cruising

  • Cayman Islands
  • Turks And Caicos Islands
  • Italy
  • Greece
  • United States - Hawaii
Selling Travel Since
  • English

My Background

TBH Travel has grown from a home-based startup to a thriving business built solely on referrals and dedication to attaining perfection. My prior career in accounting and as a CFO gave me a strong business background; my love for travel and desire to provide great experiences for my clients did the rest.

From the view of the Eiffel Tower at a suite in Paris to an oceanfront villa on Grand Cayman, I love to wow my clients with the hotels and experiences I select for them.

When my clients are planning to travel around the world, they rely on my expertise, research and contacts to create the personalized trip that is just right for them.

Places I love

I’ve spent a lot of time in Europe, Mexico and the Caribbean. I love Grand Cayman for its pristine beaches and Italy for its rich culture and beautiful cities and landscapes. I enjoy discovering new destinations to share with my clients and have been escorting small groups to a few of these.

My specialties

I have a lot of experience planning luxury travel for hotels, cruises and tours throughout Europe. As a wine aficionado, I’m excited about introducing my clients to wine appreciation opportunities, from cruises with wine experts to hotel and resort stays that include visits to family vineyards and wineries.

My accreditations

Disney Travel Company Advisory Board member

Accredited Cruise Counselor

Places I Have Traveled

Reviews and Recommendations for Helen Papa


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Helped me every step of the way!

By: JB

Reviewed on: 30 Jun 2016

I used a travel agent for the first time in years because I just didn't want to spend the time sorting through the multiple choices for one trip (Alaska).. Helen helped us so much by narrowing down our choices based on the criteria we gave her. We had a GREAT trip, I would use Helen again in a heartbeat! Thank you!

Always There!

By: Dave

Reviewed on: 20 Jul 2016

One of the nice things that I enjoy about Helen is that she is always there for what ever you might need whether it is before, during or after your vacation. She is always interested in making sure that you have the best deal, best experience and very concerned to make sure that if something was wrong how she could fix it. Helen takes the stress out of planning your vacation so you can actually enjoy it!

Amazing vacation...

By: Jodi1112

Reviewed on: 16 Jul 2016

Helen helped us plan an amazing trip to st. Barts.... In the past we have never had a positive experience when working with a travel agent, but this time was the exception. Helen was very knowledgeable and accommodating, always available when needed and was a pleasure to work with. We are looking forward to planning another vacation with her!

Unbelievable service

By: Elle

Reviewed on: 16 Jul 2016

Helen was excellent! Our trip was the best one we have ever taken!!

A Week in Disney

By: Jeanette

Reviewed on: 25 Jul 2016

We just returned from a week-long vacation in Disney World. Helen booked our trip for us and was extremely helpful in assisting us in planning our hotel and dinner reservations. She planned arrangements for my parents as well, obtaining an excellent discount for them as they are Florida residents. She was always available for questions via phone or email, especially about the use of the My Disney Experience app, Disney Magic Bands and Fast Passes. We enjoyed three nights at Disney Polynesian Resort and four nights at the Disney Yacht Club. My parents enjoyed their stay at Pop Century Resort. We visited a park each day, including a day at Universal Studios, and we enjoyed the pool and hotel amenities as well. It was a great vacation and I would not hesitate to use Helen again as our travel agent! Thank you Helen for all your hard work!

Fantastic suggestion

By: Family of 4

Reviewed on: 13 Aug 2016

Helen took the time to understand how we like to travel and recommended a place we hadn't been to before, and a resort hotel we probably wouldn't have thought to consider. Everything was fantastic! Just as she said. It also wasn't the most expensive place either, but had everything we needed for this particular family trip. I really credit Helen's professionalism and care in getting this done for us without a hitch. Family vacations are never cheap, but we got terrific value at a fantastic resort based on her recommendations. Thank you Helen!!!!!!!

Best Vacation

By: Skippy

Reviewed on: 11 Aug 2016

We left at the crack of dawn for a destination sweet 16 birthday. Our flight on Delta was uneventful. We arrived in Punta Cana, Dominican Republic and proceeded through immigration and customs. We had a problem with Blue Travel Partner Services- it seemed they could not locate our bus. In the heat and humidity of Punta Cana we waited outside for them to locate our bus....about 45 minutes later. The Reserve at Paradisus Palma Real was amazing. Helen's recommendations at the Reserve provided us with a large room, outdoor garden with hut and spa. It provided an excellent room away from home. Service from the staff as well as our consierge was excellent, no request was too small. Edward Peguero, our consierge provided dinner recommendations and reservations for our dinner enjoyment. I would highly recommend Helen, the Reserve and Punta Cana to everyone who asks about my Best vacation.

Friendly and Outstanding service!

By: Sandybee

Reviewed on: 08 Sep 2016

Helen is outstanding! She attends to every minute detail to ensure that our trips are as special as possible. On a previous trip, she coordinated three couples traveling from different locations. This trip she only needed to plan for my husband and me, but she made sure that everything was perfect - from the flights to the accommodations to the transfers. I always feel confident that Helen has our best interests at heart and helps us make the best choices accordingly.

Always the best!

By: Daniele

Reviewed on: 28 Aug 2016

I've been using Helen for over 6yrs! She's booked my honeymoon, Disney trips, and this latest a long weekend getaway to Mexico! She's thorough and efficient. She's super helpful and always professional. I don't travel too often, but when we do, we contact Helen!

Awesome travel agent!!!

By: Joni

Reviewed on: 01 Sep 2016

There is no question I can ask Helen that she won't answer or find the answer to. She is warm and caring as she spends a great deal of time making sure our trip was perfect for us. When we wanted Ann Frank tickets that needed to be purchased on line on a specific day she was up at 6:00 in the morning getting them. Every question or reservation was made within a day of discussing it. Helen attempts to understand who her client is and what would make them happy. I would totally recommend her and never consider using anyone else to help us make our vacations what we want them to be!!!

Expert Travel Professional


Reviewed on: 17 Oct 2016

Helen is the absolute best. She is thorough, knowledgeable and professional. Her attention to detail is unmatched. Helen is responsive and doesn't leave a stone unturned. I use Helen to book all of my trips.

Incredible trip!

By: Amyb1290

Reviewed on: 10 Oct 2016

We had an amazing honeymoon thanks to TBH. With all the wedding craziness I know our honeymoon would not have been as perfect without Helen planning everything for us. It was absolutely incredible. Helen was friendly, prosessional and knew exactly what we were looking for.

Exceptional Job

By: HeatherNic

Reviewed on: 29 Oct 2016

Helen helped us plan our 20th Anniversay trip to Athens Greece and Santorini. We had a last minute cancellation of our flight into Greece due to a strike. She spent all day Saturday trying to plan an alternative trip when we were scheduled to leave the following day. I was a nervous wreck. By the end of the day the strike was called off but our original flight was not reinstated. We had to spend one night in Paris. She handled all the last minute details and it ended up feeling like a bonus! We were pleased with all of her selections especially the Mystique in Santorini. We had an exceptional trip and I will be calling Helen again for future destinations!

HIGHLY Recommend

By: mbeck

Reviewed on: 18 Dec 2016

Helen was an incredible help in planning our amazing trip to Disney. We are so thankful our friends recommended her. She is knowledgeable, patient, resourceful and quick! I can't wait to use her again in our next trip to Disney as well as some hopeful travel plans to Barcelona. Thank you Helen for all your help before during and After the vacation!

Great service

By: Derco25

Reviewed on: 29 Nov 2016

We had a fabulous trip planned by Helen. Her attention to detail is unparalleled. I would highly recommend her to anyone planning a family vacation.

The Best!

By: J&B

Reviewed on: 18 Dec 2016

We have worked with Helen for several years now. She is professional, efficient, with excellent communication both when planning a trip and with follow up. We wouldn't consider working with anyone else.

Great helpful service!

By: MJ23

Reviewed on: 22 Dec 2016

We were very happy with our trip! Helen helped us out each step of the way and made great recommendations! Would definitely work with Helen in the future!

Always amazing customer service!


Reviewed on: 05 Jan 2017

I use Helen Papa for all my trips and she is always responsive to my needs and provides excellent customer service. She is honest when answering my questions about hotels, quality of food and service at the properties. Helen made our vacation to Turks and Caicos great and even planned s special surprise for my moms bday. I will definitely continue to use Hrldn for my future travel plans.

Expert Friendly Service

By: traveler123

Reviewed on: 10 Jan 2017

Helen was extremely knowledgeable and prepared. She was able to address all our concerns and always got back to us in a timely manner. We were very pleased with Helen's services.

Disney world

By: BE

Reviewed on: 11 Feb 2017

Helen was wonderful! She booked a wonderful hotel room and set everything up for us with a package. She also helped set up accommodations for someone in my family with a disability. Highly recommend her!


By: Stef Capp

Reviewed on: 11 Feb 2017

We had a seemless trip thanks to Helen. Her support and guidance to help us choose the right destination and then lodging at the location was superb. We highly recommend Helen

Jamaica trip

By: Tara

Reviewed on: 06 Mar 2017

She is fantastic to work with! She is patient, truly gets to know her clients and what they like so she can plan the perfect vacation for them. Have worked with her for years and she has always exceeded our expectations. She is prompt in getting back to you and incredibly organized to work with. I look forward to planning our next vacation with her!


By: Renay

Reviewed on: 02 Mar 2017

Easy. She's as particular as I need!


By: HillaryW

Reviewed on: 01 Mar 2017

Helen is always a pleasure to work with. She is very knowledgeable about the travel industry!! Very eager to please. I know when Helen books a trip there are no mistakes!!


By: Brett

Reviewed on: 03 Mar 2017

This is the 2nd time we have booked a trip with Helen. No question we will book a 3rd time with Helen Excellent service


By: Julie O

Reviewed on: 03 Mar 2017

Helen is very knowledgeable and user friendly. Do not think I will ever take another trip without utilizing her services. Wholeheartedly recommend her!!!

Best Travel Agent

By: Barb

Reviewed on: 11 Apr 2017

We have worked with Helen to book numerous trips to Walt Disney World and one Adventures By Disney. She is easy to work with and always makes sure everything is in order. We encountered one issue with ABD, which she did not give up on until it was resolved to her satisfaction. She keeps in touch with reminders before the trip and follows up after to make sure everything went well. We highly recommend Helen.

Disney trip

By: Loraine

Reviewed on: 18 Apr 2017

Wonderful. She is always attentive and very helpful with suggestions and planing out our trip perfectly. She always responds quickly with an email on any questions I have had. I have used her for every single Disney vacation and without fail all turned out to be amazing and seamless. I would definitely recommend helen again and have many time in the past to family and friends.

Another Magnificent Trip !

By: Vincent Tedesco

Reviewed on: 21 Apr 2017

Helen has taken our family vacations to a whole different level. Our recent trip to Mexico was one of several we have booked through our trusted advisor and friend Helen. She coordinated this trip for 7 families and somehow managed to keep every age group and each family delighted with the trip. Perks, great food ,activities, rest and absolute spectacular views is what we get with Helen, each and every time. She makes booking a vacation completely stress-free and the vacation a quality one. Whether its Disney, The Caribbean, Europe or a cruise I highly recommend using Helen.

Grand Velas Mayan riveria

By: Annie

Reviewed on: 20 Apr 2017

Helen was wonderful to work with. She gets to know her clients needs and is extremely prompt in getting questions answered. She put together and amazing trip for my family that surpassed our expectations! Will be using Helen again to plan our next family trip and would recommend her to anyone who wants a worry free vacation!

Helen Rocks

By: sandraz

Reviewed on: 01 May 2017

Working with Helen is easy and the results always wonderful - a win/win hands down!

A trip to Prague

By: Snickers

Reviewed on: 22 Apr 2017

Awesome as usual! She is a perfectionist in all she does !

Dreamy Disney Cruise

By: Doreen

Reviewed on: 26 Apr 2017

Helen was extremely helpful in planning my family's Disney Cruise vacaction. She displayed a high level of professionalism and courtesy throughout the planning and booking stages of our vacation. Helen provided us with wonderful advice and knowledge regarding the Disney Cruise and the islands we visited. This ensured that our family's vacation was truly memorable and stress free. As we had never been on a Disney Cruise I feel that without Helen's assistance we would have missed many great experiences that the line offers. It was a wonderful experience to have such a skilled travel professional handle all the details of our vacation. I would highly recommend Helen's services to anyone planning a trip.


By: esquared

Reviewed on: 25 Apr 2017

From the beginning of our honeymoon planning to our return home Helen was amazing to work with. We had such an amazing honeymoon in Hawaii and Helen made it all possible! Her suggestions for the islands we visited (Kauai and Maui) were perfect as were the hotels and excursions. Upon arrival to both hotels we had beautiful welcoming gifts and personalized notes that only added to our experience. We can't wait to go back! Maholo!


By: Trekker

Reviewed on: 05 May 2017

Helen was helpful and responsive.

the best travel advisor

By: Renay

Reviewed on: 11 Jun 2017

Easy! Helen knows exactly what's needed to make our trip run smoothly.

Amazing Couples Getaway

By: Kris

Reviewed on: 20 Jul 2017

Helen was absolutely amazing to work with. She took the planning out of planning, which is what we were looking for. She was extremely knowledgeable about the hotel we were staying in as well as had amazing recommendations for things to do and where to eat. She was always responsive to our questions. Helen went above and beyond to make our vacation spectacular and unforgettable. We will definitely be using Helen in the future!.


By: Lovetotravel

Reviewed on: 23 Jul 2017

Helen is fantastic. Always gives us great options at all different amenity and budget levels and then walks us through each choice. Once we select she takes care of everything and provides great recommendations for restaurants, excursions, etc. She's the best travel advisor we have ever worked with!

Great vacation

By: Ss

Reviewed on: 01 Aug 2017

She was a pleasure


By: jeff

Reviewed on: 13 Aug 2017

Working with Helen was OK. Other than you need to double check your paperwork. We had reserved a room with a swimming pool swim-up . I have the paperwork that says we were to get it. A few weeks later I made some changes in taking my son off the reservation and one day less on the trip. This is where I say to double check your paperwork. Because when she sent the changes she change the room( not me ) , I didn't check the paperwork and we didn't get the swim up pool room. Sadly to say I didn't know this until we got to our destination. But we weren't the only ones in our party that this happened too . Other than that our trip & resort was great
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Italy honeymoon

By: Leland

Reviewed on: 17 Aug 2017

It was amazing. She really knows the best places to stay in Italy. All of our tour partners were fantastic. Highly recommend.

A Pleasant Experience

By: Callie

Reviewed on: 22 Aug 2017

We met Helen when we were taking our first cruise. As novices in this way of traveling, we needed a lot of hand hand-holding. Helen was very patient with us, and attended to all our requests in a prompt and professional manner. All of her recommendations turned out to be good, and even when we hit a snag while on the trip, we emailed Helen, and she took care of it. I would not hesitate to recommend Helen to other travelers.

Awesome travel agent

By: Cookie

Reviewed on: 28 Aug 2017

As always Helen will go out of her way to make my vacations exactly what I want!


By: G

Reviewed on: 28 Aug 2017

Helen was very helpful in planning our trip. Thank you Helen!

Italy / Austria 2017

By: Sandra

Reviewed on: 03 Sep 2017

Thank you for setting up our family trip. The flights and hotels were perfect!

Disney World 2017

By: Doreen

Reviewed on: 01 Sep 2017

This was the second trip Helen planned for our family and this one went as smoothly as the first. All of Helen's arrangements and recommendations for our trip to Disney World were spot on. Thanks to her knowledge and organization our family had another great Disney experience.

Great travel advisoe

By: Jon

Reviewed on: 07 Sep 2017

Helen is the most organized and detailed adviser we've ever worked with! Has great insights about what would be best for our family


By: Maggie

Reviewed on: 20 Sep 2017

A super diligent travel agent with expert connections.


By: Roe

Reviewed on: 25 Sep 2017

It was a pleasure to work with Helen planning my cruise to Bermuda. She is thorough, knowledgeable and extremely professional. My first trip was with sixteen family members and everything went great from our departure, hotel and restaurants to our return home. I know I am in "good hands" when planning a trip with Helen. I highly recommend Helen to other travelers.

disney 2017

By: mia

Reviewed on: 23 Oct 2017

helen was fantastic and super knowledgeable and always ready to help

trip to Greece and isreal

By: peggy

Reviewed on: 18 Nov 2017

Was very pleased working with Helen The ship was great and so was the service . Food was of high quality and the hotel we stayed in before the cruise was lovely . I have used Helen before and will continue to use her services for future trips.

Hawaii Cruise

By: Golflady

Reviewed on: 11 Nov 2017

Helen was very professional in planning our trip. She came up with good suggestions for all my inquiries, planned our transfers and excursions that were perfect for our needs and wants. When I emailed her with a question or concern, she got back to me promptly with a solution. I would definitely use Helen Papa for any future travel plans and recommend her & Virtuoso to friends and family.

Danube cruise

By: Loriedi

Reviewed on: 15 Nov 2017

Helen was great. She arranged wonderful private side trips for us. I would recommend her highly.


By: Cara

Reviewed on: 26 Nov 2017

I have partnered with Helen on three trips and each one has been better than the last. Helen is thoughtful with her plans, ensuring they match all of your needs. She covers every detail, has great patience and strong knowledge of many destinations. I would highly recommend her as a travel agent.

Vacation planning

By: VM

Reviewed on: 19 Nov 2017

Working with Helen was a pleasure. Any questions I had were answered clearly and precisely. I felt confident in her ability to help us plan this vacation.

Our First Disney Experience!

By: Kristina

Reviewed on: 20 Nov 2017

Helen was beyond helpful in planning and organizing our first trip to Disney. I have twin girls who have been eagerly waiting to get to Disney for their 9th birthday. Both being mothers of twins, we instantly connected! Helen's infinite knowledge not only enabled us to maximize our 6-day trip, but also put me at ease as I became more and more familiar with the parks and options. Although we never met in person, I could always hear her smiling during our phone calls. Helen was always quick to respond and was patient with my endless series of questions. She was available at all times of the day, even at 7am the morning I was anxiously booking Fast Passes. I would highly recommend Helen to anyone planning a Disney trip whether you're a veteran or a newbie like me! Thank you Helen!!

Turks & Caicos for Thanksgiving!

By: NicS

Reviewed on: 04 Dec 2017

Excellent! She helped me plan my last minute holiday trip in no time at all. Having Helen make all of our room, transfer and dining arrangements made it so much more convenient. Her recommendations regarding resort, excursions and dining were on point.

Helen is amazing!

By: Gina P.

Reviewed on: 01 Jan 2018

Helen has planned a handful of trips for me over the past few years. Her recommendations have been fantastic-spot on. I've never been disappointed. She is efficient, responsive and always works within my budget. I never consider planning a vacation without her.


By: Renee

Reviewed on: 11 Jan 2018

Always a pleasure. Quickly responds, easy to deal with. Gives great recommendations and follows up prior to our trip and upon our return

On top of everything

By: Renay

Reviewed on: 04 Jan 2018

Very efficient

Grand Velas riviera Maya

By: Agaynes

Reviewed on: 05 Jan 2018

Love her ! So easy to work with !! She takes care of everything !!! Highly recommend !

Good travels

By: Mikii

Reviewed on: 06 Jan 2018

Just keep doing what you did for our family and no need to change anything

Christmas cruise

By: Ellen Wayne

Reviewed on: 14 Jan 2018

Perfection!! Helen is excellent! Extremely helpful and always there when we need her!

Great agent

By: Lucky

Reviewed on: 15 Jan 2018

I first came in contact with Helen because she made the destination wedding arrangements for our friend's event. I found Helen very easy to work with- accommodating, good follow through and timely. I used her myself to help plan my & my family's own vacation and feel she did an outstanding job helping with the location and obtaining the rooms we needed.


By: mindy

Reviewed on: 19 Jan 2018

Helen is a wonderful advisor. She has taken the time to get to know what we like and what will work for our family in terms of accomodations. She is flexible and has come up with last minute solutions. She has also helped us cope and return home when our flights were cancelled at the last minute. Also, I really enjoy talking to her!

Travel Times Ten!


Reviewed on: 07 Feb 2018

Helen has planned MANY vacations for me... both for our family of 6 with other families, & for my husband & I alone. Every trip has been incredible... amazing amenities, smooth transfers, and advice & service that goes above & beyond. We look forward to our future endeavors with Helen!

Helen Papa review

By: jcigli13

Reviewed on: 01 Mar 2018

Helen is always extremely helpful, professional and pleasant. Helen has helped us plan two trips to Disney World. She is proactive in helping us with Magic Bands, Fast Passes and Dining Reservations. She is very knowledgeable about Disney. Helen is a pleasure to work with and is a kind and friendly person.

Great trip

By: Anna S

Reviewed on: 09 Mar 2018

Helen was great. From early planning stages to the last details right before the trip she was very helpful and easily accessible for all our questions and concerns. The trip was amazing. The hotel she recommended was absolutely incredible and our whole family loved it. Would highly recommend.

Working with Helen

By: Mikii1530

Reviewed on: 04 Mar 2018

As always, excellent job. Used some of her recommendations and they held true. Will continue to use her office in the future

Trip to Universal Studios

By: Barbara

Reviewed on: 03 Mar 2018

Fantastic. Helen always listens to your needs. We generally pack a lot into a few days, she always guides us to make the most of our time. Universal Studios was perfect for our teens and our hotel, Portofino Bay, met all of our expectations...we loved the park perks that came with the hotel. I totally recommend Helen for any of your travel needs.

Helen Papa

By: Robin

Reviewed on: 10 Mar 2018

Working with Helen is always easy. Everything she booked was perfect. We didn’t have to do a thing because she had taken care of everything for us.

Moon palace

By: Aimee

Reviewed on: 10 Mar 2018

Always easy and always a pleasure

Always a pleasure!

By: Kati

Reviewed on: 11 Mar 2018

It’s always a pleasure working with Helen. We brainstorm trips together easily and she’s always presenting me options to make the trip tailored to my family.


By: Sandra

Reviewed on: 04 Mar 2018

As always, working with Helen is so very easy and time and time again she outdoes herself with great trip planning!!! Thank you Helen!


By: Blue

Reviewed on: 04 Mar 2018

Helen is always very helpful and knowledgeable.

Trip to Atlantis

By: mcporz@yahoo.com

Reviewed on: 12 Mar 2018

As A repeat client of Ms. Papa's, we cannot say enough about her. Helen's attention to detail always ensure our trip is stress free. Her knowledge is vast and her recommendations are always perfect. We always leave for vacation confident that A wonderful experience awaits us.

Disney trip

By: Stacy

Reviewed on: 11 Mar 2018

Quick to respond. Booked all that I wanted knowledgeable about Disney

Costa Rica

By: Traveler

Reviewed on: 14 Mar 2018

Helen was terrific to work with.. She is a great listener and works to honestly to accommodate... It was always comfortable to speak with her and to field any questions & concerns.. She is reliable and responsive and never felt any pressure...Overall, a great & easy experience..

Working with Helen Papa, you will have access to:

  • - Special perks and extra amenities
  • - An experienced travel guide whom you can rely on before, during, and after the trip
  • - Exclusive luxury resorts and properties
  • - Once in a lifetime experiences

Explore with the Best

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  • Cayman Islands
  • Turks And Caicos Islands
  • Italy
  • Greece
  • United States - Hawaii