Donna Hall ACC

Rockville, MD United States
 98%
Recommended
238
Reviews
 
Travel Specialties
Interests
  • Ocean Cruising
  • River Cruising
  • Escorted Tours
  • Family Travel
  • Beach & Sun


Destinations
  • United States - Alaska
  • United States - Hawaii
  • Costa Rica
  • Italy
  • Spain
Selling Travel Since
1990
Languages
  • English

My Background

Over 23 years ago, I was working as an Office Manager for a medical practice. I needed a family friendly vacation where my kids ages 10 and 7 would be happy, therefore making my husband and myself happy. I booked a Big Red Boat package with a few days at WDW and a few days cruising to the Bahamas. Little did I know that I would be hooked on cruising, and that this particular vacation would be the beginning of a new direction in my life. Within a few years and a few cruises later, I began working part time for a wonderful cruise agency, learning the ins and outs of the travel industry. Over 20 years ago, I decided that I’d had enough of the medical field and began working full time for the same cruise agency that has since become a Virtuoso Member Agency, offering cruises, tours, and packages with the finest travel suppliers in the world.

I have had the opportunity to travel to many places, many different ways. I love the beauty and warm, friendly people of our 49th and 50th states (been to Alaska seven times!). I’ve met many interesting people in Europe, and fallen in love with Italy, the French and Italian Riviera, as well as the Greek Isles. So many other places as well, so, as long as I’m still kicking, I plan to experience everything and everyplace that I possibly can. That’s what life is all about.

My M.O. is to do my best to make my clients vacations the experience and dream they were hoping for. I value my clients and love hearing about their experiences. After all, I can’t go everywhere, so I sometimes live vicariously through them!

Places I Have Traveled


Reviews and Recommendations for Donna Hall

98%

of 238
guests
recommend


Virtuoso Verified Traveler

All reviews are from confirmed guests sharing exclusive insights

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Highly Recommended

By: cosmo


Reviewed on: 26 Apr 2014

Donna Hall is very knowledgeable about all travel itineraries and companies that she handles and does a great job in answering any questions that we may have.

Very Highly recommend

By: BillF.


Reviewed on: 26 Apr 2014

Donna has been handling our cruise vacations for several years now. I have and would highly recommend her to handle your cruise plans.We just returned from a cruise and I will be seeing Donna in a week or so to arrange two cruises for 2015.Thank You!

Best Around!!!!

By: Sandan


Reviewed on: 12 May 2014

We have been coming to Donna for over 15 years.  She's always been ready to answer any questions we have and has made every single one of our trips flawless!  We wouldn't see anyone else!

Savy travel planner

By: Judy C


Reviewed on: 22 May 2014

Sent e-mail to Donna a couple of days ago about our trip.Donna seems to have all the necessary information about any trip at her fingertips, and if surprisingly there's a question she can't answer, she knows who to call. She'll get the best "deal". 

Highly recommend

By: desalis47


Reviewed on: 27 May 2014

We did 3 cruises with Carnival, we wanted a change for our fourth cruise, we stopped by a cruise office in Rockville Maryland close to our house, and met Ms. Hall, who with her patience and experience, sold our Royal Carribian Allure of the seas cruise, she explained in details every thing for us, all we had to do was embark on the ship,and we really did enjoy this trip so much and that God willing all our cruises will be R.C.Thank You Ms. Hall

Highly Reccomended

By: Kate


Reviewed on: 29 May 2014

Excellent service as always!!

Donna Is Tops

By: PaulM


Reviewed on: 04 Jun 2014

Donna as usual is tops.  I have booked about 25 cruises through Donna and all have turned out quite well.  She is detailed, has great follow-through, and knows the industry so well.  I have two more cruises in the "hopper" and am looking forward to booking many more through Donna in the future.

Donna is THE BEST

By: JazzyJoyce


Reviewed on: 14 Jun 2014

Donna is always looking out for good deals for her clients, 24/7.  Even when she says "This is not my area of expertise", she has found us wonderful hotels.We constantly recommend her to friends and relatives.  She is THE BEST.

NCL Haven Cruise

By: Peter F


Reviewed on: 20 Jun 2014

Very satisfied with the arrangements made by our Virtuoso  agent for our trip in an NCL Haven cabin to the Caribbean.  The facilities offered on a 4000 passenger ship were excellent and by virtue of having a cabin in a restricted area we were able to enjoy the facilities exactly as and when we wanted without  ever feeling overwhelmed.

The Best

By: Ruthie


Reviewed on: 22 Jun 2014

Have taken many cruises with Donnas help. Just did a European cruise and London stay which she arranged. It couldn't have been better. I have been giving out her business card for years and will continue to use her services even though we no longer live in her area.

Excellent travel agent!

By: cruzbugy


Reviewed on: 25 Jun 2014

I've worked with Donna Hall since 1999 with our first family cruise and have been using her for over 15+ cruises after that, some with the kids , some without. All I need to do is email what I want and she'll take care of everything and we can communicate mostly by email, so easy. She'll take care of air, hotel, transfers, travel insurance if you need her to. I'll email sometimes on the weekend and to my surprise I'll get an email back thinking I will get an answer on Monday. Highly recommend using her services.

Job well done!

By: Janice


Reviewed on: 24 Aug 2015

The trip was great. Each port had its own attractions. We feel that we had enough time to get the flavor of each city.

East coast and Bahamas Cruise from Baltimore

By: John


Reviewed on: 09 Feb 2019

She is very good, thinks of everything, and plans excellent trips. We had a great time and met many very nice people. We had such a good time she, as we requested, has planned and booked another cruise for us this October.

Disney Land and Sea

By: j and j


Reviewed on: 03 Mar 2019

Donna is knowledgeable with regard to various types of cruise travel vacations. She is a great listener, and provides us with options, based on our ideas. On occasion, she has pointed us to trips we never knew about... they’ve raised the bar, but not necessarily the cost.

Wonderful Consultant

By: stormy


Reviewed on: 07 Mar 2019

Donna was organized and attentive to our needs.

Great Trip

By: Dean/Wendy


Reviewed on: 15 Mar 2019

Donna is great...she knows our likes and makes great suggestions to us More travelers should use Donna Our recent cruise on NCL Breakaway was most enjoyable for our family

Great trip

By: MSWS


Reviewed on: 10 Mar 2019

We have worked with Donna for about 15 cruises. We just finished this one, have one coming in May, and another is in the works for next March. She is very knowledgable, professional, and helpful when it comes to booking the best cruise for the best price to suit our needs!

Great rip on the Serenade

By: Dana


Reviewed on: 10 Mar 2019

Once again, we had a smooth trip thanks to Donna and her planning skills. All went off without a hitch. We have book trips through Donna many times, and never encountered a problem.

Very knowledgeable

By: Iris & Ed


Reviewed on: 23 Mar 2019

Donna has been our travel agent for years, since we moved to Fla. 14 yrs ago. She works well with you and is very informative on your destinations. Donna keeps you up to date once you have made your plans and helps you along the way if you have any questions.

Great travel agent!

By: rrf


Reviewed on: 14 Mar 2019

We have been working with Donna for over 25 years, so that tells you how good she is at her job. She always returns phone calls and emails quickly. She makes recommendations on trips, excursions, time of year to travel, pricing, etc. She's been just about everywhere so has personal experiences she can share to help make your decisions. She's friendly and easy to talk to, and is honest with her advice. We've used her for all 20 of our cruises, many of these were for large groups of our friends and family.

Donna Hall

By: JIM


Reviewed on: 14 Mar 2019

Easy and comfortable

Caribbean trip

By: Ranie


Reviewed on: 30 Mar 2019

Donna is always very professional and helpful! Very accommodating! The best!!

Symphony of the Seas

By: Ray


Reviewed on: 30 Mar 2019

nothing short of excellent

South Pacific Journey

By: Bill


Reviewed on: 08 Apr 2019

As all ways, Donna is on top of everything. Our flights, staying at the Exporla Lodge in Easter Island, everything was all well planned by Donna. We have been using Donna for about 19 years, and have never had a problem that she could not solve.

Great Advisor

By: KK


Reviewed on: 27 Apr 2019

Donna is a pleasure to work with. I have used her services for several cruises. And will do so in the future.

What a travel agent

By: Bonita Gal


Reviewed on: 18 Apr 2019

It is a pleasure to work with her. All we do is contact her, tell where we want to go and “BAM” all our work is done.

Thorough and responsive

By: StoughtonGirl


Reviewed on: 25 Apr 2019

She made it very easy. We told her what we wanted and she made it happen. Coordinated the entire group so we had adjacent rooms and same dining at the time of our preference.

Viking Ocean Cruise from Venice to Barcelona

By: Leslie


Reviewed on: 09 May 2019

Donna is wonderful. This was not the first time I used her and she did a great job for me. When my travel partner had to drop out several days before our departure, Donna encouraged and enabled me to travel alone. It was a good decision and I had a wonderful time. Because the ship is fairly small, I met a number of people to spend time with. Donna had a lot of good advice for us and I will use her again for my next cruise

Cunard on QM2

By: Tm


Reviewed on: 05 May 2019

We have used Donna Hall’s talent and expertise for over 15 years and many cruises and have NEVER been disappointed.

Advisor review

By: TS


Reviewed on: 11 May 2019

I always enjoy working with Donna Hall. She is always able to fully address/answer any questions that we have and provides great recommendations!

Mediterranean cruise

By: Na


Reviewed on: 02 Jun 2019

Donna is wonderful . We have been working with her for many years.

Oceania cruise review

By: Peter F


Reviewed on: 27 May 2019

Donna went out of her way to accommodate our wishes and made the trip all that more enjoyable

Alaska adventure

By: Nj


Reviewed on: 03 Jun 2019

Always a pleasure to work with Donna. She has been my go to person for cruising for over 20 years.

Breathtaking trip

By: Alaska


Reviewed on: 07 Jun 2019

We have dealt with Donna for 20 years and she is professional, thorough, efficient, knowledgeable and personable. We can always count on receiving the best deals. It is a pleasure working with her!

Iceland with Tauck

By: Webmd


Reviewed on: 06 Jul 2019

Donna is always helpful. She does research for us, looks at airline schedules and alerts us to times between connecting flights. She helps us select cruises and tours to fit our interests.

Last leg of world tour

By: Ranie


Reviewed on: 18 Jul 2019

Donna is an outstanding travel advisor. Knowledgeable and always helpful,

She’s the best!

By: Christopher & Samantha Schardt


Reviewed on: 05 Aug 2019

We’ve used Donna Hall for many of our vacations and she is a pleasure to work with. She is professional and extremely helpful. Very responsive. We highly recommend her to anyone looking for an excellent travel advisor.

Best travel agent ever!!

By: Silver Spring Joyce


Reviewed on: 31 Jul 2019

Working with Donna is always easy and very pleasant. This was one of our best trips, ever cruising the Mississippi and Ohio Rivers on a paddlewheeler steamboat, the American Duchess.

Donna Hall is the BEST

By: linstadt


Reviewed on: 25 Aug 2019

I've been working with Donna Hall for over 10 years. There is no question in my mind that Donna isn't scheduling the best for me - from hotels, cruise ship, cabins, flights, unexpected emergency, restaurants, activities, and on and on. She ALWAYS finds the best cruise cabins for us depending on the trip - being on port or starboard to see the best views. She understands my husband, and finds the best cabin for us (he is a tad claustrophobic). I depend on her and she is always there for me! I've recommended her to many friends and family, had her schedule a cruise for 8 of my cousins to join my husband and I. Even when a member of the group, who had never cruised before and used the ships reservation center, she helped them as much as she could and advised me how I could help them also. Why would I NOT use Donna, when she is the absolute best!

Everything one wants in a travel advisor

By: DLB


Reviewed on: 29 Aug 2019

Donna Hall is experienced, highly knowledgable, responsive, reliable, and a pleasure to work with. She has never steered me wrong.

Highly-responsive, knowledgeable and pleasant to work with!

By: ElliottD


Reviewed on: 04 Sep 2019

We've worked with Donna on a few trips now after being referred to her by friends, and they were so right. She's been very detail-oriented, responsive, friendly and patient on the 2-3 trips we've used her for already. And our trips have not been 'easy' by any stretch... multiple stops, kids etc, but it's all been flawless. We're planning another trip over Spring Break and will be using her again for that one!

Excellence

By: Kathy


Reviewed on: 13 Sep 2019

Donna is an excellent travel advisor, she always takes care of all the details. I would highly recommend her for all your travel needs!

Over the top

By: Larry


Reviewed on: 15 Sep 2019

Simply put, Donna is tops in all aspects of the travel business. No worries for the traveler, she is on top of everything.

Donna Hall is THE BEST

By: RJ


Reviewed on: 23 Sep 2019

Working with Donna is always a good experience. She's professional and knowlegeable.

Simply the best!

By: Sheila


Reviewed on: 29 Sep 2019

Donna is a true professional and has shown this every time we have worked with her. She is knowledgeable, patient, thorough and kind. By far she is the best travel professional we have ever used.

The best

By: alf


Reviewed on: 04 Oct 2019

She's got excellent ideas, good contacts, and follows through on details. A pleasure to do business with her.

Review of Donna Hall

By: William


Reviewed on: 14 Oct 2019

Would absolutely recommend Donna to other travellers. She is efficient, anticipates our needs, very knowledgeable, and most of all a very pleasant person to work with. Been with her for 20+ years, that should say a lot!!

Advisor Review

By: Laurie


Reviewed on: 31 Oct 2019

I would highly recommend Donna Hall to other travelers. I have used her two times to make travel arrangement and she seems to be very knowledgeable and is fast and efficient in securing your travel plans.

Every detail was perfect

By: Loves dogs


Reviewed on: 01 Nov 2019

Donna is amazing. She is very professional, knowledgeable, and detail oriented. We have been using her to plan trips for close to twenty years. We highly recommend her.

Great Advisor!

By: Shell


Reviewed on: 15 Nov 2019

Donna is always available to help me when planning vacations or cruises with my husband. She works very closely with us through email and, if we wish, office appointments. She knows us well, and asks a lot of questions, so she always ends up suggesting travel itineraries that are perfect for us! Such a timesaver!

cruise

By: tl


Reviewed on: 20 Nov 2019

Professional and very helpful. meet all my need and request.

Great Service

By: Newbie Cruiser


Reviewed on: 28 Jun 2014

I just completed my third cruise vacation that I book with Donna.   I would highly recommend her as she is very knowledgeable about the various ships and it'sitineraries.  She answers any questions I have promptly and informs me of anychanges immediately.  She is very efficient in getting the paperwork processed and sent to me.  I've been on three great cruises and I will continue to book my vacations through Donna.

Highly Recommend

By: Walt


Reviewed on: 15 Jul 2014

The trip was great--Cruise stall on Azamara Journey was best I have seen!--The special day in Bergen, Norway that Virtuoso provided was EXCELLENT

Highly recommended

By: Cosmo


Reviewed on: 10 Jul 2014

Donna does a great job addressing any questions we have and she is quite knowledgeable regarding travel issues that arise.

Disney Dream Cruise

By: RichardBI


Reviewed on: 13 Jul 2014

Outstanding Service

By: EDC and BSC


Reviewed on: 23 Jul 2014

Donna did an excellent job in arranging our Baltic Sea cruise on the Royal Princess.  She answered all of our questions and responded promptly to every request we made concerning the cruise.  As a result, we had absolutely no problems when we arrived at the ship in Copenhagen and the entire cruise was a wonderful experience.  In addition, she gifted us with a bottle of wine and a delightful dinner at Sabatini (one of the ship's premium restaurants).  Thank you Donna for making our trip so great.  We will definitely be making use of your services for our next cruise.

Excellent

By: Nancy


Reviewed on: 27 Jul 2014

Donna has always been very professional and detailed in my trip planning. She always listens to my plan and concerns and resolves any problems that come up. I have felt very comfortable referring her to my friends. They too have been delighted with her service.

Excellent across the board

By: Bob


Reviewed on: 12 Aug 2014

The hotels were all first-rate, although the rooms in the two in London were rather small. The off-bus tours were all good, and it was great not having to pay extra for them and that all travelers went on the same ones (except for the hop-on-hop bus in London). The itinerary was quite interesting ,and the tour director was excellent. . The bus was modern, and the number on the tour varied in a very manageable way from 14 to 26. The only sour note was the Horizon card provided by CIE for making tax-free purchases in Ireland. It was more complicated than just making purchases with sale slips that could be filled in with minimal data and mailed.

Alaska cruise review

By: Norm


Reviewed on: 08 Aug 2014

We had a wonderful time! The ship (Westerdam) was first-rate - excellent service by the stewards/staff, terrific entertainment, very good food. Alaska itself was beautiful, and the excursions (whale-watching off Juneau; van tours in Sitka and Ketchikan; Glacier Bay sight-seeing from the Westerdam) were excellent. Many thanks to Donna for guiding us on this adventure and setting all this up!

Wonderful Service and Beautiful Cities

By: JoTraveler47


Reviewed on: 01 Sep 2014

Our recent trip with Tauck down the Danube River from Prague to Budapest was delightful. Tauck really knows how to take care of all the details and adds a lot of special touches and surprises. The three fascinating large cities, Prague, Vienna and Budapest, are interspersed with small picturesque towns like Regensburg, Passau, Linz and Durnstein. The sights along the river are amazing. Everyone should take this trip!

Great service!

By: jeanne60


Reviewed on: 26 Sep 2014

I have used Donna for about 20 yrs now for all my 15+ cruises without any problems. Always current on any updates and looking out for any price drops before final payment to save us some $$. I always plan my trips by email with Donna and works great. Any ?'s are usually answered right away by email also.

Best Travel agent there is.

By: Mick


Reviewed on: 04 Oct 2014

Very knowledgeable about all cruise lines or any accommodations required. Will go the extra mile to make sure the get the vacation you are asking for. I wouldn't travel without her being my agent. I have had her for over twenty years.

Our "go to" lady for expert advice!

By: Shell


Reviewed on: 04 Oct 2014

Donna has known us from years of working with us arranging travel both nationally and internationally, so we knew she would get us on a great cruise to celebrate our 10th anniversary. She knows our trVel preferences as well as our activity level, and can always be trusted to go the extra mile to plan out details and make special recommdations for our travels. Honestly, we don't make travel plans without her!!

Outstanding Professional Service

By: Frequent Cruisers


Reviewed on: 11 Oct 2014

We have been working with Donna for twenty years and her expertise and friendly, reliable advice and service have always been exceptional. We look forward to continuing this rewarding relationship.

Very professional

By: Brock


Reviewed on: 27 Oct 2014

Did a good job, 'though we were chargrged twice for one booking. Straightened out on ship Also no one we travelled with eats the chocolate strawberries she seems to like to give now instead of wine. Some can't eat chocolate and some can't eat the strawberries so they go to the cabin steward or get tossed...

Best Service Around!

By: Sandan


Reviewed on: 31 Oct 2014

We've been coming to Donna for over 15 years. She is very helpful and makes sure every trip we take is a special one. We recommend her to everyone!

the best

By: secretaries wife


Reviewed on: 01 Nov 2014

Everything was great as usuall.

tauck trip

By: jane


Reviewed on: 06 Nov 2014

excellent trip; would go with Tauck again; good even though Danube was closed to traffic the last two days.

Great Ports and lots to do at sea

By: Rondo


Reviewed on: 16 Nov 2014

Emerald Princess repositioning cruise fro South hampton, UK to Houston. Ship was great, cruise staff among the best we have seen. Lots to do with some great lectures, humorous shows and more activities than one could handle. Food was good, service was great. Highly recommend this cruise.

Top drawer advisor

By: alfalfa


Reviewed on: 21 Nov 2014

Terrific advisor. Knows the cruise ships well and accurately describes ambiance of each and provides an accurate characterization of the probable passenger complement.

Terrific, on-the-ball lady!

By: Snowbird


Reviewed on: 20 Nov 2014

On the spur of the moment, my husband and I appeared in Donna's office asking for help. We had a very small window of time to take a cruise and, given our location, it would need to be to the Caribbean. Within an hour, Donna had booked our air, transfers, dining time, cabin, pre-paid gratuities, trip insurance and everything else! All this was done calmly and with a sense of humor. Regrettably, two days before we were leaving, my husband came down with a medical emergency that prevented our travel. I called Donna and she handled all the necessary cancellations, credits due our credit card, and the travel insurance company papers arrived within six days. I regret we were unable to travel but, when good health returns, we will be sitting in front of Donna once again to plan another vacation. I would give her the highest recommendation to my family and friends.

Very professional, effective and friendly

By: TDPham


Reviewed on: 26 Nov 2014

We, my wife and me and our friends, have been counting on Donna for many of our cruise trips. And every time we are very pleased with her effectiveness as well as professionalism , and her smile too. We will come back to her again for our next trips.

Great service!

By: Sandy


Reviewed on: 22 Aug 2015

We had a terrific cruise to Alaska-all smooth sailing- Loved the upgrades Donna helped us get. Blu restaurant on Celebrity was great.

Wonderful. Another Great Cruise.

By: John and Marion


Reviewed on: 26 Nov 2014

This is the second cruise arranged by Donna. The first was an Alaska cruise from Seattle. This one was a Caribbean cruise from Baltimore. Both were terrific. Donna finds the best accomodations and arrangements. We used to deal directly with cruise lines, but now we deal through Donna exclusively. The cruise lines will sell you any cabin, but Donna picks cabins that are quiet and convenient to amenities such as dining areas, elevators, and theaters. She also makes better airline arrangements than the cruise lines.

Thorough, efficient, knowledgable

By: DLB


Reviewed on: 26 Jan 2015

Used Donna for the first time when my long-time travel agent retired. She is a worthy successor and I will not hesitate to go back. The headline says it all.

Relaxing Holiday Cruise

By: Melissa4727


Reviewed on: 02 Jan 2015

As always, Donna did a terrific job making sure everything was in order for our Christmas cruise.

The Greatest!

By: Zeke


Reviewed on: 05 Feb 2015

Expert advice, service and arrangements made everything come together seamlessly. Donna has provided exemplary service to us for over 20 years.

Everything was excellent except the itinerary

By: Bob38


Reviewed on: 04 Feb 2015

The cabin (ocean-view stateroom) was good, especially with storage space. The food and service were excellent, and the entertainment was good. We knew that the ports of call were not not going to be great, but we wanted to sail from Baltimore, had only a week, and that limited us. The ports turned out to be even less interesting than we thought, however. Nassau, which is pretty rundown, was the biggest disappointment. And Coco Cay, Bahamas for us non-beach people was only so-so. Nevertheless, we wanted a bit of pampered rest, some warm weather, and a reasonalbe price. Thus, overall, we were satisfied with this trip.

Truly a cruise expert!

By: PrinD


Reviewed on: 07 Mar 2015

Donna is a true professional! She has helped us on many cruises. Everything has always gone smoothly.

To one pro from another, Thanks!

By: Mr. Secretary


Reviewed on: 06 Mar 2015

Nothing goes wrong when Donna is involved.

Best Travel Advisor

By: Micki


Reviewed on: 08 Mar 2015

Donna helped my husband and I plan and execute a last minute cruise to the Caribbean. Because it was close to sailing time, many of our choices, such as cabin configuration, location, and dinner seating time were not available. In a short time Donna was able to satisfy all our preferences. Donna has been our sole Travel Advisor for the past 28 years and has never failed to satisfy our needs. Her recommendations, suggestions and execution are always perfect. She has successfully planned and guided us, our friends, and our family through 13 interesting cruises and land vacations, some of which were logistically very complex.

Great service as always

By: BillF


Reviewed on: 08 Apr 2015

Arrangements made correctly and timely. All info needed provided. Great to do business with Cruise Vacations International.

Norwegian Jade

By: clark


Reviewed on: 14 Apr 2015

Had a great time. Cruise was wonderful and the ground transportation was FLAWLESS. Would do it again tomorrow.

Excellent Service

By: JohnandClark


Reviewed on: 14 Apr 2015

Donna did EVERYTHING......we barely lifted a finger to get on this cruise. She even arranged excellent van service from our Rome hotel to the port, which we really needed. We will use her exclusively in the future. Thank you for a fantastic cruise vacation to Europe. JP 04/15/15

Best of the best

By: Sandan


Reviewed on: 01 May 2015

As always Donna gives first class service! We've been doing business with her for years and don't plan on going anywhere else. She knows the business and on top of every detail!!

Bes travel agent anywhere. 100% plus.

By: Mickey


Reviewed on: 08 May 2015

Donna takes her time and is very patient with all my questions. I usually have many. She keeps me well informed and up to date. I always know what to expect or any glitches that might arise and what to do in case they do arise. She is very knowledgeable. If any problems come up before I leave she makes sure to handle them .I can't imagine traveling without her knowledge and expertise. I have been with her over twenty years. In this day and age I think that says it all.

Friendly, professional service

By: Lynnie


Reviewed on: 20 Jul 2015

Working with Donna on our river cruise was wonderful. Everything went smoothly, on our trip, and we were very pleased.

Great trip!

By: J&J


Reviewed on: 17 Jun 2015

Donna provided good advice and helpful recommendations to make this a wonderful trip!

Scandinavian Adventure

By: Ranie127


Reviewed on: 12 Jul 2015

Trip was great! All went well! Thank you, Donna! You are the best!!

GREAT TRIP

By: Grandma Ria


Reviewed on: 23 Jul 2015

Just returned from a 5 day family cruise to Bermuda. There were 11 of us & we were joined by two more on board Royal Caribbean's Liberty of the Sea departing from Cape Liberty, NJ. Both the boarding and disembarking processes were smooth and efficient. Between the two, we had a wonderful time. Traveling with 6 children ranging in age from 9 to 15 and 6 other adults with polar opposite interests in just about everything, I was looking for a trip that all of us would enjoy. From the reports I have had from each of the families, everyone had a marvelous time, starting with the character breakfast and ending with the entertainment in various venues in the pm. The shows in the evening were outstanding; less than excellent was the limited menu in the dining room, although the food was good. Also notable was the Promenade Deck (5) where was food available all day as part of the package I would highly recommend this cruise for families with children with a wide age range.

Perfect trip!

By: Nancy


Reviewed on: 27 Jul 2015

Just returned from Half Moon Resort and fabulous family reunion at one of their 5 bedroom villas. First the staff was terrific. Our cook was studying to be a head chef and her meals were creative and delicious. We tried everything! The villa was grand and allowed enough space for everyone to have their own activities. We used our pool every day and most evenings, as well as the beach. A special day was our swim with the dolphins. What a treat for everyone. I can't thank Donna enough for coordinating this trip for me and offering us some Virtuoso benefits with the reservation. The family said it was one of the best vacations they ever had!

Great service as always

By: Bill F.


Reviewed on: 09 Aug 2015

Couldn't ask for better advice and service. Thanks.

Fantastic service and support

By: Mary11


Reviewed on: 05 Aug 2015

Donna Hall helped us plan a family vacation to Alaska that included land and sea tours. She crafted an itinerary that met the needs of 10 individuals with different travel preferences and expectations. As a result, all 10 of us experienced the vacation we hoped to have. It was the trip of a lifetime. Donna is exceptionally skilled and we will definitely utilize her expertise again.

excellent

By: bert


Reviewed on: 20 Aug 2015

enjoyed the trip; American cruise line was a total enjoyable surprise. would recomend to anyone.

Always Awesome Advisor

By: Cori


Reviewed on: 01 Sep 2015

Another great trip--this time 3 days in Lisbon and 7 days on the Duoro River--arranged by Donna. The flights over and back meshed perfectly, with ample time to grab a snack and enjoy retail therapy in Frankfurt's airport. Her advice regarding the cruise departure to choose was spot on, and she helped me pick a cabin that met all my criteria [size, location, noise level, comfort level]. Donna is my go-to adviser when I'm on the go.
Not Recommended

Poor hotel choices

By: Marv


Reviewed on: 02 Sep 2015

We were very disappointed with the Hilton Paddington in London. The service was extremely rude, location was poor, and they stuck a cot in the room rather than provide two real beds. By comparison the Paris hotel provided good service, though there was no water for a day and the AC did not work. You may want to talk to your vendor contact.

Fantastic and friendly service!

By: Bug


Reviewed on: 04 Sep 2015

Donna Hall provided us with great advice regarding our recent cruise. She has been our preferred travel agent for years and has never let us down.

Planning the Trip

By: Lou


Reviewed on: 16 Sep 2015

Funny, I thought we (and friends) planned the trip. Donna just booked it. She did help in pointing me to the airline reservations, and for that I gave a "Recommended." NOTE - a binary choice on the (required) recommendation question is too restrictive and not at all telling. I normally would not give recommendation of this type, yet saying "Not Recommended" would be a disservice to Donna. So-So would be more appropriate. She did her job. .

lots of animals

By: debmike


Reviewed on: 13 Sep 2015

We did a Tauck trip to the Galapagos Islands. There were 38 guests traveling on the small ship, the Isabela II. The meals were very good and the staff provided excellent service. The naturalists were quite knowledgeable, particularly the lead naturalist. We saw numerous species of animals, including the hard to find ow, hawk, flamingo, dolphin, and minke whale. The scenery on the islands was quite diverse and interesting. We highly recommend this trip for anyone who is a nature lover.

Service over the top!

By: Mike


Reviewed on: 24 Sep 2015

Loved the service, just outstanding. Would definitely recommend Donna!

Continued Outstanding Performance!

By: B&P


Reviewed on: 27 Sep 2015

We have been fortunate to have had Donna's exceptional performance for more than twenty years. We take about 5-7 cruises a year.

Amazing Service!!

By: Kate52


Reviewed on: 08 Oct 2015

Donna is the best, she took care of every little detail. I could not have asked for better service!! I will be booking with only Donna in the future!!

Always Helpful

By: TwoJs


Reviewed on: 09 Oct 2015

When taking a cruise, we always consult with Donna. She is most helpful in choosing ships and rooms. It helps to have someone knowledgeable when planning a major trip. She knows what we like and doesn't hesitate to give us helpful suggestions.

Outstanding service!

By: Tiny48


Reviewed on: 22 Oct 2015

Donna of Cruise Vacations International is a true professional. She arranged everything for our wonderful cruise including applying a gift certificate and tying in a reservation that she didn't book. All the arrangements were terrific. We had a couple issues with the cruise line but they were completely separate from the great work that Donna did. Thanks!!!

Excellent experience

By: JJW


Reviewed on: 20 Nov 2015

My wife and I just competed our first Crystal cruise to the Caribbean on the Symphony. We were delighted with the entire experience. Our boarding in Baltimore (they need to offer more from this port) was a breeze and we went straight to the dining room for a very good lunch. The dining experience only went up from there. All the Crystal employees on board were professional, courteous and friendly. It's a small ship by today's standards but this is the size ship we prefer. Entertainment nightly was very good. We look forward to another Crystal cruise.

Number 1, AGAIN! STILL!

By: PAT & BOB


Reviewed on: 15 Dec 2015

Donna continues to provide outstanding service.

Excellent

By: Kathy


Reviewed on: 14 Sep 2017

Donna is an excellent agent, from start to finish Donna takes care of everything! Highly Recommended!

Oceania cruise continue to impress

By: Ed64


Reviewed on: 17 Dec 2015

Our recent cruise on Oceania to Central America was a great experience for us. As on previous cruises with Oceania we were once again impressed with the ship, staff, food and overall attention to our comfort and pleasure. We particularly enjoyed the string quartet that performed each evening. Also, occupying a concierge stateroom added to our satisfaction level. The excursions were a highlight for us except for the final day in Key West. Perhaps because we'd been there before, we didn't find this tour of much interest to us. The only suggestion I have for change would be for Oceania to reduce the cost of transfers between the airport and ship. We found it preferable to make our own arrangements which we found to be convenient and at a considerably lower cost. Nonetheless, this was a very successful and rewarding trip for us and we look forward to further cruises with Oceania.

Perfect!

By: Dick


Reviewed on: 15 Dec 2015

Everything Cruise Vacations planned for us worked out to a "T"... planes took-of and landed on-time, check baggage was right there as we deplaned, hotel reservations were ready for us upon our arrival, and the weather was lovely.

Excellent service

By: Ongkie73


Reviewed on: 03 Jan 2016

Donna is very helpful, friendly, and easy to talk to. She gives good adviices for travel plannings. I wodld highly reccomend to my friends.

Great advice. Great vacation!

By: Randy Jo


Reviewed on: 08 Jan 2016

Donna helped us plan a last minute holiday cruise. She was very patient with my 487 questions and was very helpful as I had not been on a cruise in over 20 years and was lost with all the options &lines available. Our family had a fabulous time on our week long Caribbean cruise (Royal Caribbean line) departing from San Juan and stopping at 5 other islands. A friend had recommended Donna - she had planned an Alaskan cruise for her. Donna is very knowledgeable and helpful. I plan to use her again.

The Best

By: Ranie 127


Reviewed on: 30 Jan 2016

Enjoyed trip. Just a hassle to come home because of weather delays. But all went well!

Outstanding service

By: daf0933


Reviewed on: 07 Feb 2016

Donna is and has always been wonderful!! She has a wide range of knowledge and extremely helpful when we are deciding on a cruise. Additionally, Donna is very patient when a person cannot decide on which cruise to take and understanding when you want to change. We highly recommend using Donna

Donna was a big help to us

By: hncjc


Reviewed on: 27 Feb 2016

We very much enjoyed working with Donna on our cruise. She answered all of our questions promptly, and researched answers to questions that she could not respond to on the spot. We recommend her and will use her again.

Really Great Cruise

By: Bob15


Reviewed on: 05 Mar 2016

We had great cruise on the Windstar Windsurf. Food was excellent and the service as well. Loved the small ship and under 300 passengers. Ports were all very nice. Enjoyed the water sports deck on the back. Very relaxing week.

Never Fails

By: Again & again


Reviewed on: 04 Jun 2016

As has been the case with previous cruise excursions planned by Donna - it was perfect. And, of course the chocolate covered strawberries were appreciated by both me and my new cruiser roommate. Donna checks out the best cabin options and presents it to us to narrow down the right one. She is exceptionally customer oriented and always eager to answer questions about various aspects of the whole venture, and explains indepth other issues when queried. She is the kind of exact ideal rep Virtuoso should be proud to have working for them - a credit all around.

Trip of a lifetime!

By: Susan


Reviewed on: 29 May 2016

Donna's advice and arrangements were impeccable - everything went perfectly, we had no travel issues, and all the recommendations were excellent. Never having made a major European trip before, we were really looking for advice and guidance, and Donna's was perfect - she understood what we were looking for, steered us in all the right directions, handled all the details perfectly, and thanks to her we had a flawless trip. Wonderful, wonderful trip!

Wonderful trip

By: Laurie


Reviewed on: 19 Aug 2016

Donna recommended AmaWaterways for our Danube River cruise, and we were very pleased with our vacation. Her advice helped us to plan a wonderful trip. There were a couple of pre-trip glitches, but Donna was with us every step of the way. She's a real travel professional.

Expert friendly care

By: Chuck


Reviewed on: 01 Sep 2016

Donna is wonderful to work with. She is also great at the "details." I would highly recommend Donna to anyone looking for help with a cruise. She did a great job for us. Chuck Howard

Attention to Every Detail

By: Aoife


Reviewed on: 27 Sep 2016

We recently took a cruise and land tour arranged by Donna. This is not the first time that we have done this type of combo vacation. We always go to Donna because she has taken the time to learn what we like: types of transportation, hotels, level of service, etc. She always respects our budget guidelines. Donna is responsive and often makes suggestions which we have consistently found to be pivotal once we are actually on the vacation. Thus we trust her implicitly and value her expertise and guidance.

Columbia River Cruise

By: Epom


Reviewed on: 06 Oct 2016

The American Cruise Line tour up the Columbia and Snake Rivers exceeded our high expectations. Great sights, excursions and dining! Large stateroom! Wonderful staff! We would do it again!

Simply the BEST!

By: Larry


Reviewed on: 06 Oct 2016

Donna does it all with professionalism in a cheerful manner. You can not go wrong with her; she knows the travel business inside out.

First Class Cruise.

By: Phil


Reviewed on: 11 Oct 2016

Great planning + a classy cruise line = an outstanding Western Med cruise, Our first Celebrity ship (Equinox) had unsurpassed service, food, and entertainment (exceptional!). Though "apples and oranges" when comparing, Celebrity ranks with Viking river cruises with regard to service and food. A couple of the minor shore excursions did not live up to expectations; but the major tours (e.g., Seville and Granada) were worth the price. All in all, a great experience facilitated by expert pre-planning.

First Bus Tour

By: Aoife


Reviewed on: 07 Nov 2016

We chose this tour based on the ininerary. Our tour guide and driver were outstanding. The bus was clean and had an outlet to re-charge our phone. The sites that we visited were excellent - there was a lot of time on the bus (which we knew from the itinerary). Looking at the map - we covered an incredible amount of distance in 7 days. There were 14 of us - it was a nice intimate group. The others had been on the road with CIE for 14 days prior on back to back 7 day tours of England, Scotland and Ireland. I wish I had sarted with them - what a great itinerary. The only down side of the trip involved three of the hotels. The rooms we were given were a little disappointing (one was at the end of the hall with sounds from train, one was in the lowest ground level and looked out into alley, and one had tiny room because an elevator had been added and shower was hard to use). CIE has been nice and is looking into it for us. Overall a wonderful experience- loved everything we saw!

Great Barcelona location

By: Ranie127


Reviewed on: 16 Nov 2016

Donna booked us in a hotel in Barcelona that was perfectly located. Good shopping, restaurants, etc. Highly recommend the use of Cruise Vacations International. Always accommodating and informative. Donna is the best!

Recent Trascontinental Cruise

By: A914


Reviewed on: 15 Nov 2016

Had a super time on our recent trip to Barcelona and subsequent cruise through Celebrity. Celebrity never disappoints. Staff is professional, friendly and accommodating. I would be a bit more careful when selecting a 12 hour tour. A bit too long to say the least and it ran over. Also a little disappointed that Celebrity Headquarters changed their menu at the Tuscan Grill. Other than that, have plans for two more cruises with Celebrity.

Another flawlessly planned vacation!!!!

By: Chris1954


Reviewed on: 25 Nov 2016

We have exclusively counted on Donna for our international travel plans. She thinks of everything!! Donna has helped create a lifetime of memories. We would not plan another trip without her.

Still Good After All These Years

By: Sail On Sailor


Reviewed on: 09 Dec 2016

As always, Donna continues to come thru with wonderful planning and a smile along the way. She is prepared with quick answers to a myriad of questions - even when there are some truly stupid ones too! Donna makes cruising an enjoyable easy travel experience. And, even with the little things - like offering a drinking bottled water gift for the shore excursions, nice touch showing she knows cruising herself and is willing to provide others with her background. Keep sailing on Donna.

Fabulous experiences

By: Susie


Reviewed on: 15 Jan 2017

Everything from the Taj Mahal to the safari was outstanding. The only problem was with the Silver Cloud. The faulty air conditioning, and what appeared to be poor upkeep of various other parts of the ship (for instance, the door to our balcony had to be fixed and or replaced) made for an uncomfortable situation.

Great Advisor

By: Gene


Reviewed on: 30 Jan 2017

Donna did her usual great job from her end everything worked well.

Another great cruise!

By: Tom and Pat Stocker


Reviewed on: 04 Feb 2017

We've worked with Donna on a number of our cruises, and, as usual, she handled the details of this Viking cruise very well for us. We had taken Viking river cruises, but this was our first ocean cruise with them. We liked it a lot, and Donna helped us select the perfect stateroom for us - right in the middle of everything, yet quiet and restful. She also helped us find the best air travel arrangements for our needs. We are pleased to work with Donna on travel arrangements.

Around Cape Horn

By: Epom


Reviewed on: 16 Feb 2017

Excellent! She listened to what we asked for and delivered a great vacation experience.

Hawaii Trip

By: Buff


Reviewed on: 24 Feb 2017

We have worked with Donna a few times and she is always very helpful and responsive. She has good experi nice to share with clients.

Excellent Travel Advixer

By: pietdevis


Reviewed on: 24 Feb 2017

Having worked with Donna for many years, I have always found her efficient, capable and ready to go the extra mile for me.

Best travel agent!

By: AC


Reviewed on: 03 Mar 2017

Absolutely wonderful! She's the best!

Efficient

By: msws


Reviewed on: 08 Mar 2017

We come to Donna for all our cruises and she is very efficient.

Great trip

By: Princess


Reviewed on: 03 Mar 2017

Donna did a great job of planning our cruise. She has arranged several cruises for us, and all of them have gone perfectly. I would recommend her highly.

Royal Princess

By: Ron


Reviewed on: 11 Mar 2017

Very knowledgeable and helpful, as always

Asian Cruise

By: Frank O


Reviewed on: 14 Mar 2017

Excellent! Donna was very helpful and responsive.

My first step before cruising!

By: Onlyme


Reviewed on: 16 Mar 2017

Donna has worked with my husband and I for the past 12 years. She is SO knowledgeable about all aspects of cruising, we wouldn't consider going on one without consulting her first. She has also helped us plan rather extensive land only trips abroad, with great results!! She's my FIRST stop in planning a vacation!!

Five star travel specialist

By: Bear


Reviewed on: 31 Mar 2017

We have made all our cruise vacations through Donna for many, many years and she is always a pleasure to work with. She is accommodating, professional, courteous, knowledgeable and always comes through. She provides options for ships, cabins/suites, itineraries, hotels, prices, etc. She answers all our questions and does everything possible to make our cruise vacation as comfortable and enjoyable as possible. She helps us make the right choices. She is always accessible, extremely responsive and treats her clients with the utmost respect. We would not plan a cruise with anyone else. She is the best travel adviser and deserves to be commended for her service-oriented attitude.

FlyAway

By: FlyAway


Reviewed on: 07 Jun 2017

Very thorough. Always looks for bargains.

A Fantastic Cruise - Worked With a Very Experienced and Professional Travel Agent

By: Amy


Reviewed on: 21 Jun 2017

It was great working with Donna Hall! She was very knowledgeable, professional and efficient when booking our cruise. I would definitely use her in the future! We had a wonderful trip!

Did not cruise due to my wife's sudden illness

By: Dick


Reviewed on: 07 May 2017

Donna is incredible! We had to cancel at the last minute ecause my wife was ill. Donna was of great help all through the week end. We would not travel with anyone else.

Cruise

By: Magic


Reviewed on: 18 May 2017

Donna was a pleasure to work with. She never hesitated to follow up on the smallest request or answer the silliest question.

Excellent travel advisor

By: Linstadt


Reviewed on: 26 May 2017

Donna has been advising and helping me with my trips for more than 10 years. She always gives me the best recommendations, whether it's hotels, which side of the ship my cabin should be located, the type of cabin, the hotel or cruise line, airfare, restaurants, etc. She remembers our preferences. Over the years she has seen our travel style change and responds and suggests accordingly. Even if I'm planning some of my trip myself, she is always there for me. If she doesn't know something, she'll ask others that are more familiar. She quickly responds to phone calls or emails. Over the years I have recommended her to friends and family. They also have continued using her services and trust her for planning their trips.

Who could ask for More

By: Nanny


Reviewed on: 03 Jun 2017

Donna is so easy to work with. She is friendly, very knowledgable, makes sure everything is covered and works very closely with you to get the most for your vacation dollar.

Princess Cruise - Alaska

By: Andrea


Reviewed on: 05 Jun 2017

Donna is super helpful, knowledgeable, reliable, and always provides a quick response to your questions. You always feel prepared and ready for your trip whenever she is involved.

Danube Cruise - 2017

By: Ann


Reviewed on: 05 Jun 2017

Donna gave us several options from which to choose and then worked with us to refine our time pre and post cruise. She made it all very doable, taking care of everything for us.

Review of Donna Hall

By: Athena


Reviewed on: 19 Jun 2017

Working with Donna is always a pleasure. She provides excellent information, and recommendations. I always rely on her input. She has never steered us wrong. Very professional and responds to inquiries in a very timely fashion.

Smooth sailing

By: Larry


Reviewed on: 10 Jul 2017

As always, a no hassle experience to make things easy.

Carnival cruise

By: Donnzo


Reviewed on: 09 Jul 2017

So easy to work with and always solves any problems or issues proficiently
Not Recommended

Expected more

By: Allybear


Reviewed on: 09 Jul 2017

Expected more. We postponed our Viking grand tour river cruise in 2016 due security concerns. Rebooked same date 2017. Paid late cancellation fee but under insurance received about 11k, and 6,400 credit from Viking. Didn't realize the credit was 12 months from date of cancellation rather than 12 months from the original departure date. An oversight on my part as well. I have never spoken to Donna in all the years we used CV. All interactions were done by email. Received an email in March 2017 saying That by booking the original date in 2017 we would loose our Viking credit. We were able to book a month earlier but had to take a different cabin. For a trip that cost more than $20k I would expect more personal interaction. In the future I will seek a travel advisor that gives me more personal service.

Donna hall review

By: Sue


Reviewed on: 23 Aug 2017

Donna was great! Extremely knowledgeable about cruises and guided us in all decisions. She handled everything from booking the cruise to making Amtrak reservations for our connections. On our end everything was so simple and straightforward. She even had chocolate covered strawberries sent to our room on day one! We could not have been more satisfied with Donna and would definitely send others to her!

Oasis

By: fredster


Reviewed on: 20 Aug 2017

A pleasure as always. She never steers us wrong.

Great first time cruise

By: cindy lee


Reviewed on: 13 Aug 2017

we had absolutely no issues with ANYTHING. Flights were scheduled, cruise and excursions were perfect and the trip could not have been better. No surprises or disappointments. Entire vacation was perfect. I think Donna even ordered the perfect weather too!

Immense help in creating lifelong memories!

By: E-Dogg


Reviewed on: 17 Aug 2017

Donna was great... incredibly patient with our whims when we changed our minds re: which islands to see during our family trip to Hawaii. She researched different trip lengths, different islands etc, and she never came off as getting tired of our indecision. Ha ha. Seriously, great agent/advisor, and we will definitely work with her again in the very near future! After two weeks with three kids, we now require a couples only trip. Ha ha.

Planning the Trip

By: Harvey


Reviewed on: 28 Aug 2017

Donna is very nice, pleasant, and helpful .

Helpful advisor!

By: TS


Reviewed on: 18 Aug 2017

We have worked with Donna previously, and booked two other cruises with her. This time, we were planning to go to Alaska, and were on the fence regarding cruise itineraries and ports. I had done some research on my own, but Donna was very helpful corroborating my research (in terms of giving her recommendations) and giving us additional things to take into consideration with different cruise lines and itineraries. She was very helpful and easy to work with, and ultimately, we were very happy with our cruise!

Donna Hall

By: REh


Reviewed on: 19 Aug 2017

Consistent great service for the last 10 years.

Scotland and Ireland tour

By: Charlie


Reviewed on: 21 Aug 2017

Donna was excellent! She handled the booking and all the misc. details and answered all our question and concerns. We have used Donna for many of our previous trips, and she has given us nothing but 5 star service. We will definitely use her again.

No Worries!

By: mrsjetsetter


Reviewed on: 23 Aug 2017

Our family has been working with Donna for about 15+ yrs. We usually work by email and she will always look out for any price drops before final payments and we will get a difference adjusted. That's always a big plus, more shopping! Easy to work with and easy to talk to.

mediterranean cruise

By: kiki


Reviewed on: 06 Sep 2017

had no problems through the entire process

Donna Hall

By: Sheila


Reviewed on: 17 Sep 2017

It was superb from beginning to end!

excellent trip to Bermuda

By: Ray


Reviewed on: 25 Sep 2017

Donna met all our expectations with our booking. She introduced us to something new, a spa class cabin, and BLU restaurant; which we truly enjoyed and will look forward to on another cruise. Donna picks up on those little things that you enjoy on a cruise and she try's to make sure she meets your desires.

Review your adviser

By: Ccj


Reviewed on: 04 Oct 2017

Excellent service, from the moment we started to request information about the cruise, the flights and the whole trip, everything went smoothly. Highly recommended.

Fabulous Cruise Travel Advisor

By: Glamma


Reviewed on: 21 Sep 2017

i have been working with Donna for many years. She is the consummate Cruise Adviser. I can always count on her making sure everything is perfect. She knows my taste and preferences. She returns telephone calls and responds to my emails right away.

My almost cruise on Oasis

By: Dick


Reviewed on: 23 Sep 2017

We have worked with Donna many times. She and her folks are always responsive, detailed, pleasant, and we love working with her. We do however blame her completely for hurricane Irma and the cancellation of our cruise. That's why, a week or so ago, we booked a replacement cruise with Donna.

Our travel partner essential !

By: Shelley


Reviewed on: 27 Sep 2017

Donna is the BEST! My husband and I have used Donna's skills at travel planning for more than 12 years! Contacting her is our first "plan of action" before any big trip or vacation, as her insights and experiences (especially with cruises) have been priceless. She has worked very hard to develop a database of our unique travel preferences, and offers us options based on our personal needs. Don't know how we'd manage without her!

Donna is the best!

By: MJ


Reviewed on: 27 Sep 2017

I have worked with Donna for many years on numerous cruises and other vacations. She has always done an excellent job with all of our arrangements. She is extremely patient with questions and concerns. Whenever a problem caused by a third party arose, she was always able to straighten it out in a timely and satisfactory manner. I cannot recommend her highly enough.

Viking River Cruise

By: rewiring


Reviewed on: 09 Oct 2017

Easy, responsive, attentive to concerns, good recommendations. Nice to have someone who knows your concerns and wishes and plans accordingly. Donna is a pleasure to work with and knowledgeable.

Ams to Buda

By: dochauri


Reviewed on: 09 Oct 2017

Good....2 of us travelling, always sent info to both. Could be called by cell if important, which was also switched to home.

Rhine River Cruise

By: Steve


Reviewed on: 04 Oct 2017

Donna arranged all our trip details very efficiently.

Paris to Swiss Alps

By: John


Reviewed on: 09 Oct 2017

Donna does a great job. We wouldn't use anyone else. Her cruise, air and hotel arrangements for cruise extensions are the best. We just completed a river cruise with extensions and will soon have Donna plan a Hawaii cruise package.

Prinsendam Europe Cruise

By: Bob


Reviewed on: 15 Oct 2017

Great. With Donna, we booked a Royal Caribbean cruise that later was cancelled because they sold the ship. She then worked with us to find a similar cruise with Holland-America, getting an excellent rate because Virutoso had negotiated for several staterooms at a lower-than-regular cost. Her efforts and cooperative spirit were greatly appreciated. Our stateroom was better than expected, with the only flaw being that it was a bit too close to the ship's engines, and on this rather old ship that created creaking noises that were sleep-disrupting on a couple of nights.

A true professional

By: RedMel


Reviewed on: 16 Oct 2017

Donna as always been amazing. She's friendly, professional and has the best information and advice for someone who loves cruising.

Oasis to the East

By: Dick


Reviewed on: 05 Nov 2017

Donna and her crew have been incredible throughout. (planning, questions, preparation) We have enjoyed working with Donna through several cruises and really appreciate all of her help. This was our third effort at this cruise, once cancelled because of my wife's illness and the second due to hurricane Irma. Donna helped us through the whole thing.

Brazil visit

By: piet v


Reviewed on: 06 Nov 2017

As always, Donna exhibited excellent knowledge and executed everything perfectly

Great as ever!!

By: Larryt


Reviewed on: 18 Nov 2017

This lady really knows the travel business inside out.. If you want the best, she is the one.

She is the Best!

By: Chris S


Reviewed on: 13 Nov 2017

Donna has helped us set up family vacations for many years. She is always professional, relieable and a joy to work with. We would not use anyone else!! Thanks Donna!!!

recommend

By: upstate


Reviewed on: 13 Nov 2017

Prompt, careful, calm in face of disruption, understood need for economy.

Terrific agent

By: alf


Reviewed on: 13 Nov 2017

Donna knows the ships, knows the clientele which generally travels on specific lines, and at the same time knows enough about her clients to be able to give cogent, up to the minute recommendations to them about cruise possibilities. It is an invaluable service and she has never failed us.

Working with Donna

By: Rene


Reviewed on: 01 Feb 2018

Donna has planned several previous trips for me, and I'm always confident that things will go well. This was the first time I've had to make an emergency call for help. When I arrived at the airport, I learned that our flight to England had been cancelled because a monster snow storm had shut down England's airports. I made that "help!" call to Donna outside of regular business hours, and she responded immediately, telling me exactly what to tell the airport counter clerk to ensure I received vouchers for a hotel and dinner, assignment to another flight, and shuttle service to another airport to catch that new flight. All went smoothly and I was on my way early the next day.

Donna Hall Review

By: We Three Kings


Reviewed on: 11 Jan 2018

Working with Donna was great! She is very pleasant to work with. I felt comfortable with her from our very first contact. She is extremely professional, knowledgeable and very reliable. If you present her with a question and she doesn't know the answer, she does not hesitate to investigate and get back to you quickly. I will definitely use Donna in the future and absolutely recommend her to family and friends looking for a travel agent.

Knowledgable, detail-oriented.

By: DB


Reviewed on: 17 Jan 2018

I'll go back to her for cruise vacations as long as she's there!

Wouldn’t leave home without her.....

By: Laura


Reviewed on: 14 Jan 2018

Donna is the best! Patient and calm through the many questions I ask. Always pointing out some issue I would not have thought of. After 22 years of working with Donna I would not attempt a trip without her wise counsel. She knows me better than I know myself.

Donna Hall

By: Chrissy


Reviewed on: 27 Jan 2018

Donna is always very pleasant to work with. I rely on her heavily when I plan a trip anywhere. I always try to go somewhere new, and have no idea where to stay or what adventures are open to myself and family (one of which is handicap). She has yet to fail me, but no pressure to you Donna with that statement :)

Southeast Asia trip

By: Bucket list


Reviewed on: 14 Feb 2018

Donna was great about anticipating issues and handling them quickly. Plans for our pre trip hotel worked flawlessly as did contacting the tour director regarding a special celebration for our anniversary. Job well done, Donna. Thank you. It was an amazing trip.

Donna Hall

By: Ted


Reviewed on: 22 Feb 2018

Donna was very helpful throughout the process. She responded to questions etc. nearly immediatly with the right information. We were very happy with her performance and highly recommend her.

Great help!

By: Tom and Pat


Reviewed on: 25 Feb 2018

Donna has worked with us for years to ensure that we get the most out of our cruises. She helps select the most convenient, comfortable staterooms and ensures that we get the financial perks that we are due. We don’t always know enough to ask for benefits. We highly recommend Donna.

Only the best

By: Larryt


Reviewed on: 23 Feb 2018

Working with Donna was delightful and pleasant. The entire process was very smooth.

Very efficient!

By: MSWS


Reviewed on: 05 Mar 2018

Donna Hall has been our cruise agent since 1998 and takes very good care of our cruise vacations. She always finds the best deals and discounts and stays on top of our reservations watching for price reductions. She is efficient, professional, and friendly!

Another outstanding vacation

By: Dana


Reviewed on: 11 Mar 2018

Donna was great to work with. She is always accessible and happy to help us plan our vacations. We have booked about 25 vacations with her, and have never had an issue.

Cuba

By: Boots


Reviewed on: 14 Mar 2018

She replied to all of my questions in a timely fashion and was very helpful.

Review of travel agent

By: Audie


Reviewed on: 19 Mar 2018

Great. She couldn't have been more helpful.

Excellent adventures

By: Chico cruising


Reviewed on: 19 Mar 2018

Donna has been planning cruises for me, my family and friends for over 20 years. I am always more than pleased with outstanding adventures.

Royal Caribbean Harmony of the Seas

By: bamzam


Reviewed on: 20 Apr 2018

Donna was excellent and went above and beyond for us. I will consider booking with her for other vacations!

Donna Hall is GREAT!

By: Linda


Reviewed on: 21 Apr 2018

I've been working with Donna for over 10 years. She has helped me with hotel selections, cruises, trips, anything I need from her. Donna knows what my husband and I prefer (my husband doesn't like traveling, but she always reserves what she knows what he'd like), knows which side of the ship we should be on for maximum viewing, giving us space, ensuring there isn't a bar, sport area above or below us. She goes the extra mile for me and whoever is joining me. On a recent cruise, 10 of us, 6 of us used Donna (my recommendation); the others called Royal Caribbean directly. They were very sorry they didn't listen to me. They didn't get the cabins they wanted, they were far apart from each other, the solo traveler payed more for a 100 sq ft studio then being a solo in a 199 sq ft cabin overlooking Central Park. Since they didn't go through Donna and made final payment, there was nothing Donna could do to help them. I recommend Donna to all of my friends. Can't say enough about her.

Eastern Caribbean Cruise

By: EBlack


Reviewed on: 27 Apr 2018

Donna was accommodating and worked with several of us as we were part of a large group.

Review

By: Kathy


Reviewed on: 25 Apr 2018

Donna is easy to work with. The trip was well planned.

Bonita Gals

By: Bonita Gal Barb


Reviewed on: 30 Apr 2018

Donna Hall organized a “Girls’ Cruise” for a group of 11 gals, most of which are golfing buddies! She did a superb job and even co-ordinated dining plans to enable us all to sit together at dinner. The highlight of the trip was the complimentary dinner at Chops Grille awarded to us by Virtuoso! Donna is my personal choice for cruise planner!

Travel Agent Excellent

By: CruisingQueen


Reviewed on: 21 Apr 2018

Couldn’t be better, she took care of everything

Cruise 2018

By: CurlyGirl


Reviewed on: 22 Apr 2018

Donna did an excellent job of coordinating staterooms, dining time, etc for 11 of us.

Zimbabwe Visit

By: Piet de Vis


Reviewed on: 16 May 2018

Donna went well beyond the call of duty in booking a customized trip. It was total pleasure working with Donna who listened to our requirements over a period of 3 months and find someone who could satisfy them

It all went exactly as I hoped!!!

By: Rosalie


Reviewed on: 29 May 2018

Donna was so knowledgeable about all our trip. She answered all our questions within a short time. Took care of everything. Great travel agent

Donna Hall

By: Bill


Reviewed on: 04 Jun 2018

Donna is great to work with. Always unflappable, courteous and gets the job done well. Been working with her for nearly 20 years so I think that says a lot about her abilities.

Awesome Honey

By: Shrummy


Reviewed on: 17 Jun 2018

Donna was great to work with! She gave wonderful advice and handled all details flawlessly!

Knows everything, reliable, pleasure to work with

By: DB


Reviewed on: 08 Jul 2018

See subject line - that sums it up.

Anthem of the Seas

By: chief87


Reviewed on: 14 Jul 2018

Worked with Donna for quite awhile and she knows her stuff and what we like in cruising. She finds just what we want. You can't do better than Donna.

No Worry Travel

By: Granny GoGo


Reviewed on: 25 Jul 2018

We have been planning cruise/tour vacations with Donna for 15 years. Donna can always be counted on to provide personalized planning and first hand knowledge that assures that all of your special needs are addressed. She is also available to help handle problems that come up while on your travel adventure. One example of this was on our last cruise vacation to the Norwegian Fjords. Donna had booked our hotel stay in London through the Princess Cruise lines post cruise hotel program. The hotel to be used was changed the day before we were to leave. Donna contacted the tour company she had researched and booked our day tours with during the London stay. All was set for them to pick us up at the new hotel. When we boarded the ship, we where informed that the hotel had been changed back to the original hotel. A quick call to Donna from the Ship and the problem was handled. Using Donna as our Travel Advisor means we will always have a no worry great travel adventure.

Alaska trip

By: Fun traveler


Reviewed on: 23 Jul 2018

Donna Hall has traveled to Alaska many times, so it was easy for her to advise and prepare us for our Alaska cruise. She arranged our flights from different places to be perfectly timed to arrive together.

Great cruise!!

By: cC


Reviewed on: 22 Jul 2018

Great! No unexpected issues; everything was perfect. This was 2nd cruise with Donna’s help and we would definitely use her for future vacations. It is a a stressless vacation with no issues!

Alaska trip

By: Barb


Reviewed on: 14 Aug 2018

I think that Donna did a good job organizing our multi-stop vacation. I would book with her again.

Best travel advice!

By: Shelley


Reviewed on: 26 Sep 2018

We have used Donna’s services for many years. She gives the best travel advice, works to get the best prices, and listens to our interests and desires for different vacation venues. It sure saves us a lot of time by going to her instead of trying to plan trips on our own!

Excellence

By: Kathy


Reviewed on: 28 Sep 2018

Donna always does an excellent job and always takes care of every little detail!

So Helpful!

By: JoTraveler


Reviewed on: 30 Sep 2018

Donna has helped us many times on many cruises. It is so helpful to have a knowledgeable person to help pick rooms, etc. Donna always gets back promptly and spends as much time as you need.

Superb travel agent

By: Ranie


Reviewed on: 06 Oct 2018

Donna is a great travel advisor. Her recommendations are spot on. Never disappoints. She is always helpful and goes above and beyond.

Great Trip on the Symphony of the Seas

By: Traveler


Reviewed on: 18 Aug 2018

Working with Donna Hall was wonderful. She was helpful, very responsive and made excellent suggestions about our trip that definitely enhanced our experiences. In addition, she sent chocolate covered strawberries to our three staterooms and, as a surprise, treated all of us (5 adults and 5 children) to a delicious dinner in one of the ship's premium restaurants. Donna was the person who recommended Royal Caribbean to me. Originally, I planned to take the cruise on a Princess ship but they would not allow babies to travel on their ships who were less than 1 year old. Donna told me that Royal Caribbean's rule was that babies over 6 months old could travel. She also said that we would all love Symphony of the Seas (the newest and largest of Royal Caribbean's ships) and that, in particular, Royal Caribbean provided a lot of activities for children. We all absolutely loved the ship and the land tours. I definitely plan to use Donna Hall for planning and arranging our next cruise.

Best cruise travel advisor!

By: ME


Reviewed on: 13 Aug 2018

I have planned cruises with Donna for many, many years. She is a pleasure to work with and is an outstanding and patient travel agent. She cares about her clients, knows their preferences, and does everything possible to ensure that they have the best cruise experience. She can always be counted on to provide personalized planning and first hand knowledge that assures all of your special needs and requirements are addressed. She finds the best deals and presents options to consider. She is always accessible and returns phone calls and or e-mails promptly. She goes above and beyond to provide the best accommodations and experience to make the cruise enjoyable for all. She is an incredible travel agent and always makes cruising so easy for her clients. I would not even think of using any other travel agent to help plan my cruises. Donna is the best!

Family cruise, 19 of us!

By: mrsjetsetter


Reviewed on: 19 Aug 2018

I have been working with Donna for over 20+ yrs, efficient and quick to reply to emails. Our family cruise to Hawaii last was in 2006 and again August 2018 and Donna has handled both cruises. Everything worked out smoothly and great to be with your adult kids now and nieces and newphews and their own kids as well this time around. Will be working on more cruises to come.
Not Recommended

Uninformed

By: Lee


Reviewed on: 03 Sep 2018

A trip on a Princess cruise had my group picking up the cruise on day 2, a different port than the cruise started at. Donna didn't know until she checked if they allowed us to pick up the cruise and go through immigration on day 2. It turned out this ship allowed passengers to board on any of 4 ports. If this had been known we could also have left the ship a day later and gotten the full cruise that we had paid for.

Great Baltic cruise

By: Nancy


Reviewed on: 27 Aug 2018

Boarded at second stop of cruise, kindly set up by Donna. She set up extra airline flights and even surprised us with a champagne breakfast. It's so nice to be pampered!!

Another good experience

By: Larry


Reviewed on: 07 Sep 2018

This is the second cruise Donna arranged for us. As before, her advice was excellent and everything went smoothly.

Alaska Cruise and Land Tour

By: SLB


Reviewed on: 12 Sep 2018

Donna Hall was extremely knowledgeable about Alaska cruises and land tours. She helped us make choices that were right for us and enhanced our trip.

My Favorite Cruise Consultant

By: Seville L


Reviewed on: 23 Sep 2018

Donna has been our Travel Consultant for 15+ years. She has always been professional, engaging, highly knowledgeable, and available for questions. She also quickly returns all calls, emails etc. She is aware of our personal preferences and adds her personal touch to all of our bookings. Love her!

Barcelona Hotel Colon

By: Deb & Sal


Reviewed on: 15 Oct 2018

Donna was awesome, she was able to book 2 people on the same cruise and deck as us. She got the 4 of us the cheapest direct flight to Barcelona. We chose to stay in the hotel we stayed in last year because it was a very nice large room with a king bed which had been recently updated. We were under the assumption we were getting the same type standard room since Donna requested the same as last year. We got a room that was VERY small with a full size bed that had 2 deep indentations in it where you would sleep and sat about 18 inches off the floor. The room smelled very moldy from the wall in front of the door. Which they tried covering up with a spray.We went to the desk and told them about the room this year and last year. She told us we were probably upgraded last year and told Donna the same plus a terrace which we never had. Needless to say we were not very happy with their lies but Donna was able to get us moved into a much cleaner smelling, little larger room while at work in MD.

Donna is a gem!

By: Euroninja


Reviewed on: 13 Oct 2018

Exceptional advice. Very knowledgeable and a real problem solver.

Working with Donna

By: Traveler#1


Reviewed on: 11 Nov 2018

We’ve worked with Donna for almost 20 years, and feel she is outstanding. When we contact her with our ideas, she makes excellent suggestions to make our trips truly memorable. Donna anticipates our needs, and is always very helpful. We’ve recommended her to others.

Takes good care of us.

By: MGWS


Reviewed on: 07 Nov 2018

We booked our cruise through Donna Hall as usual and everything went smoothly as usual. She is very efficient and always handles our bookings professionally.

Fantastic!

By: Barbara


Reviewed on: 24 Nov 2018

Donna Hall is the best! She is always patient, and takes time to understand and advise - and is always right! We have had many wonderful adventures as a result of Donna's care and advice.

Cruise Group on Harmony

By: Forces


Reviewed on: 24 Nov 2018

Absolute professionalism from the start. Attention to details. Greatly appreciated EVERYTHING! The whole group had a fabulous time. Really looking forward to having our advisor Donna Hall take care of us again😃

Happy Travelers -Henry & Theresa

By: Happier Traveler


Reviewed on: 05 Dec 2018

It was great working with Donna. Everything was fabulous. Our cabin couldn't have been in a better place on the ship, close to the elevator which took us right to main dinning, to the Wind Jammer, Casino and Central Park. Superb planning, very pleased!

Royal Masterpiece

By: AJHappy


Reviewed on: 24 Nov 2018

Working with Donna Hall is a stroke of pure luck, if ever I was to plan a first vacation. The key is access to information and experience for a first time traveler. Ms. Hall was personally available when I had questions pertaining to any aspect of my trip. It's very important to have the rules and requirements right there at the beginning of the process. There was no need for last minute jitters because she had everything taken care of early. For anyone considering a first vacation, Donna Hall is your Travel Advisor. I don't plan on taking a trip without her and believe me, my friends and I are working on one now.

Caribbean Cruise

By: GW


Reviewed on: 24 Nov 2018

Very smooth. She was always very helpful and upbeat.

Grandeur

By: Krusty


Reviewed on: 18 Dec 2018

Great Advisor, responds to every whim I have.

Review

By: bangkokgal


Reviewed on: 13 Jan 2019

Great - she was very responsive.

South African Cruise and extended Cape Town Trip

By: Frank


Reviewed on: 27 Jan 2019

Donna is terrific. She provides very helpful insight about airlines, hotels and destinations. Donna is also very responsive and fun to talk to.

Carribean cruise

By: Lady


Reviewed on: 09 Feb 2019

She is most conscientious,professional, courteous and thorough.

Working with Donna Hall, you will have access to:

  • - Special perks and extra amenities
  • - An experienced travel guide whom you can rely on before, during, and after the trip
  • - Exclusive luxury resorts and properties
  • - Once in a lifetime experiences

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