Donna Hall ACC

Rockville, MD United States
Why work with an advisor? 
Travel Specialties
  • Ocean Cruising
  • River Cruising
  • Escorted Tours
  • Family Travel
  • Beach & Sun

  • No Destinations
Selling Travel Since
  • English

My Background

Over 23 years ago, I was working as an Office Manager for a medical practice. I needed a family friendly vacation where my kids ages 10 and 7 would be happy, therefore making my husband and myself happy. I booked a Big Red Boat package with a few days at WDW and a few days cruising to the Bahamas. Little did I know that I would be hooked on cruising, and that this particular vacation would be the beginning of a new direction in my life. Within a few years and a few cruises later, I began working part time for a wonderful cruise agency, learning the ins and outs of the travel industry. Over 20 years ago, I decided that I’d had enough of the medical field and began working full time for the same cruise agency that has since become a Virtuoso Member Agency, offering cruises, tours, and packages with the finest travel suppliers in the world.

I have had the opportunity to travel to many places, many different ways. I love the beauty and warm, friendly people of our 49th and 50th states (been to Alaska six times!). I’ve met many interesting people in Europe, and fallen in love with Italy, the French and Italian Riviera, as well as the Greek Isles. So many other places as well, so, as long as I’m still kicking, I plan to experience everything and everyplace that I possibly can. That’s what life is all about.

My M.O. is to do my best to make my clients vacations the experience and dream they were hoping for. I value my clients and love hearing about their experiences. After all, I can’t go everywhere, so I sometimes live vicariously through them!

Places I Have Traveled

Reviews and Recommendations for Donna Hall


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All reviews are from confirmed guests sharing exclusive insights

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Highly Recommended

By: cosmo

Reviewed on: 26 Apr 2014

Donna Hall is very knowledgeable about all travel itineraries and companies that she handles and does a great job in answering any questions that we may have.

Very Highly recommend

By: BillF.

Reviewed on: 26 Apr 2014

Donna has been handling our cruise vacations for several years now. I have and would highly recommend her to handle your cruise plans.We just returned from a cruise and I will be seeing Donna in a week or so to arrange two cruises for 2015.Thank You!

Best Around!!!!

By: Sandan

Reviewed on: 12 May 2014

We have been coming to Donna for over 15 years.  She's always been ready to answer any questions we have and has made every single one of our trips flawless!  We wouldn't see anyone else!

Savy travel planner

By: Judy C

Reviewed on: 22 May 2014

Sent e-mail to Donna a couple of days ago about our trip.Donna seems to have all the necessary information about any trip at her fingertips, and if surprisingly there's a question she can't answer, she knows who to call. She'll get the best "deal". 

Highly recommend

By: desalis47

Reviewed on: 27 May 2014

We did 3 cruises with Carnival, we wanted a change for our fourth cruise, we stopped by a cruise office in Rockville Maryland close to our house, and met Ms. Hall, who with her patience and experience, sold our Royal Carribian Allure of the seas cruise, she explained in details every thing for us, all we had to do was embark on the ship,and we really did enjoy this trip so much and that God willing all our cruises will be R.C.Thank You Ms. Hall

Highly Reccomended

By: Kate

Reviewed on: 29 May 2014

Excellent service as always!!

Donna Is Tops

By: PaulM

Reviewed on: 04 Jun 2014

Donna as usual is tops.  I have booked about 25 cruises through Donna and all have turned out quite well.  She is detailed, has great follow-through, and knows the industry so well.  I have two more cruises in the "hopper" and am looking forward to booking many more through Donna in the future.

Donna is THE BEST

By: JazzyJoyce

Reviewed on: 14 Jun 2014

Donna is always looking out for good deals for her clients, 24/7.  Even when she says "This is not my area of expertise", she has found us wonderful hotels.We constantly recommend her to friends and relatives.  She is THE BEST.

NCL Haven Cruise

By: Peter F

Reviewed on: 20 Jun 2014

Very satisfied with the arrangements made by our Virtuoso  agent for our trip in an NCL Haven cabin to the Caribbean.  The facilities offered on a 4000 passenger ship were excellent and by virtue of having a cabin in a restricted area we were able to enjoy the facilities exactly as and when we wanted without  ever feeling overwhelmed.

The Best

By: Ruthie

Reviewed on: 22 Jun 2014

Have taken many cruises with Donnas help. Just did a European cruise and London stay which she arranged. It couldn't have been better. I have been giving out her business card for years and will continue to use her services even though we no longer live in her area.

Excellent travel agent!

By: cruzbugy

Reviewed on: 25 Jun 2014

I've worked with Donna Hall since 1999 with our first family cruise and have been using her for over 15+ cruises after that, some with the kids , some without. All I need to do is email what I want and she'll take care of everything and we can communicate mostly by email, so easy. She'll take care of air, hotel, transfers, travel insurance if you need her to. I'll email sometimes on the weekend and to my surprise I'll get an email back thinking I will get an answer on Monday. Highly recommend using her services.

tauck trip

By: jane

Reviewed on: 06 Nov 2014

excellent trip; would go with Tauck again; good even though Danube was closed to traffic the last two days.

To one pro from another, Thanks!

By: Mr. Secretary

Reviewed on: 06 Mar 2015

Nothing goes wrong when Donna is involved.

Great Service

By: Newbie Cruiser

Reviewed on: 28 Jun 2014

I just completed my third cruise vacation that I book with Donna.   I would highly recommend her as she is very knowledgeable about the various ships and it'sitineraries.  She answers any questions I have promptly and informs me of anychanges immediately.  She is very efficient in getting the paperwork processed and sent to me.  I've been on three great cruises and I will continue to book my vacations through Donna.

Highly Recommend

By: Walt

Reviewed on: 15 Jul 2014

The trip was great--Cruise stall on Azamara Journey was best I have seen!--The special day in Bergen, Norway that Virtuoso provided was EXCELLENT

Highly recommended

By: Cosmo

Reviewed on: 10 Jul 2014

Donna does a great job addressing any questions we have and she is quite knowledgeable regarding travel issues that arise.

Disney Dream Cruise

By: RichardBI

Reviewed on: 13 Jul 2014

Outstanding Service

By: EDC and BSC

Reviewed on: 23 Jul 2014

Donna did an excellent job in arranging our Baltic Sea cruise on the Royal Princess.  She answered all of our questions and responded promptly to every request we made concerning the cruise.  As a result, we had absolutely no problems when we arrived at the ship in Copenhagen and the entire cruise was a wonderful experience.  In addition, she gifted us with a bottle of wine and a delightful dinner at Sabatini (one of the ship's premium restaurants).  Thank you Donna for making our trip so great.  We will definitely be making use of your services for our next cruise.


By: Nancy

Reviewed on: 27 Jul 2014

Donna has always been very professional and detailed in my trip planning. She always listens to my plan and concerns and resolves any problems that come up. I have felt very comfortable referring her to my friends. They too have been delighted with her service.

Excellent across the board

By: Bob

Reviewed on: 12 Aug 2014

The hotels were all first-rate, although the rooms in the two in London were rather small. The off-bus tours were all good, and it was great not having to pay extra for them and that all travelers went on the same ones (except for the hop-on-hop bus in London). The itinerary was quite interesting ,and the tour director was excellent. . The bus was modern, and the number on the tour varied in a very manageable way from 14 to 26. The only sour note was the Horizon card provided by CIE for making tax-free purchases in Ireland. It was more complicated than just making purchases with sale slips that could be filled in with minimal data and mailed.

Alaska cruise review

By: Norm

Reviewed on: 08 Aug 2014

We had a wonderful time! The ship (Westerdam) was first-rate - excellent service by the stewards/staff, terrific entertainment, very good food. Alaska itself was beautiful, and the excursions (whale-watching off Juneau; van tours in Sitka and Ketchikan; Glacier Bay sight-seeing from the Westerdam) were excellent. Many thanks to Donna for guiding us on this adventure and setting all this up!

The Best

By: Ranie 127

Reviewed on: 30 Jan 2016

Enjoyed trip. Just a hassle to come home because of weather delays. But all went well!

Wonderful Service and Beautiful Cities

By: JoTraveler47

Reviewed on: 01 Sep 2014

Our recent trip with Tauck down the Danube River from Prague to Budapest was delightful. Tauck really knows how to take care of all the details and adds a lot of special touches and surprises. The three fascinating large cities, Prague, Vienna and Budapest, are interspersed with small picturesque towns like Regensburg, Passau, Linz and Durnstein. The sights along the river are amazing. Everyone should take this trip!

Great service!

By: jeanne60

Reviewed on: 26 Sep 2014

I have used Donna for about 20 yrs now for all my 15+ cruises without any problems. Always current on any updates and looking out for any price drops before final payment to save us some $$. I always plan my trips by email with Donna and works great. Any ?'s are usually answered right away by email also.

Best Travel agent there is.

By: Mick

Reviewed on: 04 Oct 2014

Very knowledgeable about all cruise lines or any accommodations required. Will go the extra mile to make sure the get the vacation you are asking for. I wouldn't travel without her being my agent. I have had her for over twenty years.

Our "go to" lady for expert advice!

By: Shell

Reviewed on: 04 Oct 2014

Donna has known us from years of working with us arranging travel both nationally and internationally, so we knew she would get us on a great cruise to celebrate our 10th anniversary. She knows our trVel preferences as well as our activity level, and can always be trusted to go the extra mile to plan out details and make special recommdations for our travels. Honestly, we don't make travel plans without her!!

Outstanding Professional Service

By: Frequent Cruisers

Reviewed on: 11 Oct 2014

We have been working with Donna for twenty years and her expertise and friendly, reliable advice and service have always been exceptional. We look forward to continuing this rewarding relationship.

Very professional

By: Brock

Reviewed on: 27 Oct 2014

Did a good job, 'though we were chargrged twice for one booking. Straightened out on ship Also no one we travelled with eats the chocolate strawberries she seems to like to give now instead of wine. Some can't eat chocolate and some can't eat the strawberries so they go to the cabin steward or get tossed...

Best Service Around!

By: Sandan

Reviewed on: 31 Oct 2014

We've been coming to Donna for over 15 years. She is very helpful and makes sure every trip we take is a special one. We recommend her to everyone!

the best

By: secretaries wife

Reviewed on: 01 Nov 2014

Everything was great as usuall.

Great Ports and lots to do at sea

By: Rondo

Reviewed on: 16 Nov 2014

Emerald Princess repositioning cruise fro South hampton, UK to Houston. Ship was great, cruise staff among the best we have seen. Lots to do with some great lectures, humorous shows and more activities than one could handle. Food was good, service was great. Highly recommend this cruise.

Top drawer advisor

By: alfalfa

Reviewed on: 21 Nov 2014

Terrific advisor. Knows the cruise ships well and accurately describes ambiance of each and provides an accurate characterization of the probable passenger complement.

Terrific, on-the-ball lady!

By: Snowbird

Reviewed on: 20 Nov 2014

On the spur of the moment, my husband and I appeared in Donna's office asking for help. We had a very small window of time to take a cruise and, given our location, it would need to be to the Caribbean. Within an hour, Donna had booked our air, transfers, dining time, cabin, pre-paid gratuities, trip insurance and everything else! All this was done calmly and with a sense of humor. Regrettably, two days before we were leaving, my husband came down with a medical emergency that prevented our travel. I called Donna and she handled all the necessary cancellations, credits due our credit card, and the travel insurance company papers arrived within six days. I regret we were unable to travel but, when good health returns, we will be sitting in front of Donna once again to plan another vacation. I would give her the highest recommendation to my family and friends.

Very professional, effective and friendly

By: TDPham

Reviewed on: 26 Nov 2014

We, my wife and me and our friends, have been counting on Donna for many of our cruise trips. And every time we are very pleased with her effectiveness as well as professionalism , and her smile too. We will come back to her again for our next trips.

Wonderful. Another Great Cruise.

By: John and Marion

Reviewed on: 26 Nov 2014

This is the second cruise arranged by Donna. The first was an Alaska cruise from Seattle. This one was a Caribbean cruise from Baltimore. Both were terrific. Donna finds the best accomodations and arrangements. We used to deal directly with cruise lines, but now we deal through Donna exclusively. The cruise lines will sell you any cabin, but Donna picks cabins that are quiet and convenient to amenities such as dining areas, elevators, and theaters. She also makes better airline arrangements than the cruise lines.

Thorough, efficient, knowledgable


Reviewed on: 26 Jan 2015

Used Donna for the first time when my long-time travel agent retired. She is a worthy successor and I will not hesitate to go back. The headline says it all.

Relaxing Holiday Cruise

By: Melissa4727

Reviewed on: 02 Jan 2015

As always, Donna did a terrific job making sure everything was in order for our Christmas cruise.

The Greatest!

By: Zeke

Reviewed on: 05 Feb 2015

Expert advice, service and arrangements made everything come together seamlessly. Donna has provided exemplary service to us for over 20 years.

Everything was excellent except the itinerary

By: Bob38

Reviewed on: 04 Feb 2015

The cabin (ocean-view stateroom) was good, especially with storage space. The food and service were excellent, and the entertainment was good. We knew that the ports of call were not not going to be great, but we wanted to sail from Baltimore, had only a week, and that limited us. The ports turned out to be even less interesting than we thought, however. Nassau, which is pretty rundown, was the biggest disappointment. And Coco Cay, Bahamas for us non-beach people was only so-so. Nevertheless, we wanted a bit of pampered rest, some warm weather, and a reasonalbe price. Thus, overall, we were satisfied with this trip.

Truly a cruise expert!

By: PrinD

Reviewed on: 07 Mar 2015

Donna is a true professional! She has helped us on many cruises. Everything has always gone smoothly.

Best Travel Advisor

By: Micki

Reviewed on: 08 Mar 2015

Donna helped my husband and I plan and execute a last minute cruise to the Caribbean. Because it was close to sailing time, many of our choices, such as cabin configuration, location, and dinner seating time were not available. In a short time Donna was able to satisfy all our preferences. Donna has been our sole Travel Advisor for the past 28 years and has never failed to satisfy our needs. Her recommendations, suggestions and execution are always perfect. She has successfully planned and guided us, our friends, and our family through 13 interesting cruises and land vacations, some of which were logistically very complex.

Great service as always

By: BillF

Reviewed on: 08 Apr 2015

Arrangements made correctly and timely. All info needed provided. Great to do business with Cruise Vacations International.

Norwegian Jade

By: clark

Reviewed on: 14 Apr 2015

Had a great time. Cruise was wonderful and the ground transportation was FLAWLESS. Would do it again tomorrow.

Excellent Service

By: JohnandClark

Reviewed on: 14 Apr 2015

Donna did EVERYTHING......we barely lifted a finger to get on this cruise. She even arranged excellent van service from our Rome hotel to the port, which we really needed. We will use her exclusively in the future. Thank you for a fantastic cruise vacation to Europe. JP 04/15/15

Best of the best

By: Sandan

Reviewed on: 01 May 2015

As always Donna gives first class service! We've been doing business with her for years and don't plan on going anywhere else. She knows the business and on top of every detail!!

Bes travel agent anywhere. 100% plus.

By: Mickey

Reviewed on: 08 May 2015

Donna takes her time and is very patient with all my questions. I usually have many. She keeps me well informed and up to date. I always know what to expect or any glitches that might arise and what to do in case they do arise. She is very knowledgeable. If any problems come up before I leave she makes sure to handle them .I can't imagine traveling without her knowledge and expertise. I have been with her over twenty years. In this day and age I think that says it all.

Friendly, professional service

By: Lynnie

Reviewed on: 20 Jul 2015

Working with Donna on our river cruise was wonderful. Everything went smoothly, on our trip, and we were very pleased.

Great trip!

By: J&J

Reviewed on: 17 Jun 2015

Donna provided good advice and helpful recommendations to make this a wonderful trip!

Scandinavian Adventure

By: Ranie127

Reviewed on: 12 Jul 2015

Trip was great! All went well! Thank you, Donna! You are the best!!


By: Grandma Ria

Reviewed on: 23 Jul 2015

Just returned from a 5 day family cruise to Bermuda. There were 11 of us & we were joined by two more on board Royal Caribbean's Liberty of the Sea departing from Cape Liberty, NJ. Both the boarding and disembarking processes were smooth and efficient. Between the two, we had a wonderful time. Traveling with 6 children ranging in age from 9 to 15 and 6 other adults with polar opposite interests in just about everything, I was looking for a trip that all of us would enjoy. From the reports I have had from each of the families, everyone had a marvelous time, starting with the character breakfast and ending with the entertainment in various venues in the pm. The shows in the evening were outstanding; less than excellent was the limited menu in the dining room, although the food was good. Also notable was the Promenade Deck (5) where was food available all day as part of the package I would highly recommend this cruise for families with children with a wide age range.

Service over the top!

By: Mike

Reviewed on: 24 Sep 2015

Loved the service, just outstanding. Would definitely recommend Donna!

Perfect trip!

By: Nancy

Reviewed on: 27 Jul 2015

Just returned from Half Moon Resort and fabulous family reunion at one of their 5 bedroom villas. First the staff was terrific. Our cook was studying to be a head chef and her meals were creative and delicious. We tried everything! The villa was grand and allowed enough space for everyone to have their own activities. We used our pool every day and most evenings, as well as the beach. A special day was our swim with the dolphins. What a treat for everyone. I can't thank Donna enough for coordinating this trip for me and offering us some Virtuoso benefits with the reservation. The family said it was one of the best vacations they ever had!

Great service as always

By: Bill F.

Reviewed on: 09 Aug 2015

Couldn't ask for better advice and service. Thanks.

Fantastic service and support

By: Mary11

Reviewed on: 05 Aug 2015

Donna Hall helped us plan a family vacation to Alaska that included land and sea tours. She crafted an itinerary that met the needs of 10 individuals with different travel preferences and expectations. As a result, all 10 of us experienced the vacation we hoped to have. It was the trip of a lifetime. Donna is exceptionally skilled and we will definitely utilize her expertise again.


By: bert

Reviewed on: 20 Aug 2015

enjoyed the trip; American cruise line was a total enjoyable surprise. would recomend to anyone.

Always Awesome Advisor

By: Cori

Reviewed on: 01 Sep 2015

Another great trip--this time 3 days in Lisbon and 7 days on the Duoro River--arranged by Donna. The flights over and back meshed perfectly, with ample time to grab a snack and enjoy retail therapy in Frankfurt's airport. Her advice regarding the cruise departure to choose was spot on, and she helped me pick a cabin that met all my criteria [size, location, noise level, comfort level]. Donna is my go-to adviser when I'm on the go.

Great service!

By: Sandy

Reviewed on: 22 Aug 2015

We had a terrific cruise to Alaska-all smooth sailing- Loved the upgrades Donna helped us get. Blu restaurant on Celebrity was great.

Job well done!

By: Janice

Reviewed on: 24 Aug 2015

The trip was great. Each port had its own attractions. We feel that we had enough time to get the flavor of each city.
Not Recommended

Poor hotel choices

By: Marv

Reviewed on: 02 Sep 2015

We were very disappointed with the Hilton Paddington in London. The service was extremely rude, location was poor, and they stuck a cot in the room rather than provide two real beds. By comparison the Paris hotel provided good service, though there was no water for a day and the AC did not work. You may want to talk to your vendor contact.

Fantastic and friendly service!

By: Bug

Reviewed on: 04 Sep 2015

Donna Hall provided us with great advice regarding our recent cruise. She has been our preferred travel agent for years and has never let us down.

Planning the Trip

By: Lou

Reviewed on: 16 Sep 2015

Funny, I thought we (and friends) planned the trip. Donna just booked it. She did help in pointing me to the airline reservations, and for that I gave a "Recommended." NOTE - a binary choice on the (required) recommendation question is too restrictive and not at all telling. I normally would not give recommendation of this type, yet saying "Not Recommended" would be a disservice to Donna. So-So would be more appropriate. She did her job. .

lots of animals

By: debmike

Reviewed on: 13 Sep 2015

We did a Tauck trip to the Galapagos Islands. There were 38 guests traveling on the small ship, the Isabela II. The meals were very good and the staff provided excellent service. The naturalists were quite knowledgeable, particularly the lead naturalist. We saw numerous species of animals, including the hard to find ow, hawk, flamingo, dolphin, and minke whale. The scenery on the islands was quite diverse and interesting. We highly recommend this trip for anyone who is a nature lover.

Continued Outstanding Performance!

By: B&P

Reviewed on: 27 Sep 2015

We have been fortunate to have had Donna's exceptional performance for more than twenty years. We take about 5-7 cruises a year.

Amazing Service!!

By: Kate52

Reviewed on: 08 Oct 2015

Donna is the best, she took care of every little detail. I could not have asked for better service!! I will be booking with only Donna in the future!!

Always Helpful

By: TwoJs

Reviewed on: 09 Oct 2015

When taking a cruise, we always consult with Donna. She is most helpful in choosing ships and rooms. It helps to have someone knowledgeable when planning a major trip. She knows what we like and doesn't hesitate to give us helpful suggestions.

Outstanding service!

By: Tiny48

Reviewed on: 22 Oct 2015

Donna of Cruise Vacations International is a true professional. She arranged everything for our wonderful cruise including applying a gift certificate and tying in a reservation that she didn't book. All the arrangements were terrific. We had a couple issues with the cruise line but they were completely separate from the great work that Donna did. Thanks!!!

Excellent experience


Reviewed on: 20 Nov 2015

My wife and I just competed our first Crystal cruise to the Caribbean on the Symphony. We were delighted with the entire experience. Our boarding in Baltimore (they need to offer more from this port) was a breeze and we went straight to the dining room for a very good lunch. The dining experience only went up from there. All the Crystal employees on board were professional, courteous and friendly. It's a small ship by today's standards but this is the size ship we prefer. Entertainment nightly was very good. We look forward to another Crystal cruise.

Number 1, AGAIN! STILL!


Reviewed on: 15 Dec 2015

Donna continues to provide outstanding service.

Oceania cruise continue to impress

By: Ed64

Reviewed on: 17 Dec 2015

Our recent cruise on Oceania to Central America was a great experience for us. As on previous cruises with Oceania we were once again impressed with the ship, staff, food and overall attention to our comfort and pleasure. We particularly enjoyed the string quartet that performed each evening. Also, occupying a concierge stateroom added to our satisfaction level. The excursions were a highlight for us except for the final day in Key West. Perhaps because we'd been there before, we didn't find this tour of much interest to us. The only suggestion I have for change would be for Oceania to reduce the cost of transfers between the airport and ship. We found it preferable to make our own arrangements which we found to be convenient and at a considerably lower cost. Nonetheless, this was a very successful and rewarding trip for us and we look forward to further cruises with Oceania.


By: Dick

Reviewed on: 15 Dec 2015

Everything Cruise Vacations planned for us worked out to a "T"... planes took-of and landed on-time, check baggage was right there as we deplaned, hotel reservations were ready for us upon our arrival, and the weather was lovely.

Excellent service

By: Ongkie73

Reviewed on: 03 Jan 2016

Donna is very helpful, friendly, and easy to talk to. She gives good adviices for travel plannings. I wodld highly reccomend to my friends.

Great advice. Great vacation!

By: Randy Jo

Reviewed on: 08 Jan 2016

Donna helped us plan a last minute holiday cruise. She was very patient with my 487 questions and was very helpful as I had not been on a cruise in over 20 years and was lost with all the options &lines available. Our family had a fabulous time on our week long Caribbean cruise (Royal Caribbean line) departing from San Juan and stopping at 5 other islands. A friend had recommended Donna - she had planned an Alaskan cruise for her. Donna is very knowledgeable and helpful. I plan to use her again.

Outstanding service

By: daf0933

Reviewed on: 07 Feb 2016

Donna is and has always been wonderful!! She has a wide range of knowledge and extremely helpful when we are deciding on a cruise. Additionally, Donna is very patient when a person cannot decide on which cruise to take and understanding when you want to change. We highly recommend using Donna

Donna was a big help to us

By: hncjc

Reviewed on: 27 Feb 2016

We very much enjoyed working with Donna on our cruise. She answered all of our questions promptly, and researched answers to questions that she could not respond to on the spot. We recommend her and will use her again.

Really Great Cruise

By: Bob15

Reviewed on: 05 Mar 2016

We had great cruise on the Windstar Windsurf. Food was excellent and the service as well. Loved the small ship and under 300 passengers. Ports were all very nice. Enjoyed the water sports deck on the back. Very relaxing week.

Never Fails

By: Again & again

Reviewed on: 04 Jun 2016

As has been the case with previous cruise excursions planned by Donna - it was perfect. And, of course the chocolate covered strawberries were appreciated by both me and my new cruiser roommate. Donna checks out the best cabin options and presents it to us to narrow down the right one. She is exceptionally customer oriented and always eager to answer questions about various aspects of the whole venture, and explains indepth other issues when queried. She is the kind of exact ideal rep Virtuoso should be proud to have working for them - a credit all around.

Trip of a lifetime!

By: Susan

Reviewed on: 29 May 2016

Donna's advice and arrangements were impeccable - everything went perfectly, we had no travel issues, and all the recommendations were excellent. Never having made a major European trip before, we were really looking for advice and guidance, and Donna's was perfect - she understood what we were looking for, steered us in all the right directions, handled all the details perfectly, and thanks to her we had a flawless trip. Wonderful, wonderful trip!

Wonderful trip

By: Laurie

Reviewed on: 19 Aug 2016

Donna recommended AmaWaterways for our Danube River cruise, and we were very pleased with our vacation. Her advice helped us to plan a wonderful trip. There were a couple of pre-trip glitches, but Donna was with us every step of the way. She's a real travel professional.

Expert friendly care

By: Chuck

Reviewed on: 01 Sep 2016

Donna is wonderful to work with. She is also great at the "details." I would highly recommend Donna to anyone looking for help with a cruise. She did a great job for us. Chuck Howard

Attention to Every Detail

By: Aoife

Reviewed on: 27 Sep 2016

We recently took a cruise and land tour arranged by Donna. This is not the first time that we have done this type of combo vacation. We always go to Donna because she has taken the time to learn what we like: types of transportation, hotels, level of service, etc. She always respects our budget guidelines. Donna is responsive and often makes suggestions which we have consistently found to be pivotal once we are actually on the vacation. Thus we trust her implicitly and value her expertise and guidance.

Columbia River Cruise

By: Epom

Reviewed on: 06 Oct 2016

The American Cruise Line tour up the Columbia and Snake Rivers exceeded our high expectations. Great sights, excursions and dining! Large stateroom! Wonderful staff! We would do it again!

Simply the BEST!

By: Larry

Reviewed on: 06 Oct 2016

Donna does it all with professionalism in a cheerful manner. You can not go wrong with her; she knows the travel business inside out.

First Class Cruise.

By: Phil

Reviewed on: 11 Oct 2016

Great planning + a classy cruise line = an outstanding Western Med cruise, Our first Celebrity ship (Equinox) had unsurpassed service, food, and entertainment (exceptional!). Though "apples and oranges" when comparing, Celebrity ranks with Viking river cruises with regard to service and food. A couple of the minor shore excursions did not live up to expectations; but the major tours (e.g., Seville and Granada) were worth the price. All in all, a great experience facilitated by expert pre-planning.

First Bus Tour

By: Aoife

Reviewed on: 07 Nov 2016

We chose this tour based on the ininerary. Our tour guide and driver were outstanding. The bus was clean and had an outlet to re-charge our phone. The sites that we visited were excellent - there was a lot of time on the bus (which we knew from the itinerary). Looking at the map - we covered an incredible amount of distance in 7 days. There were 14 of us - it was a nice intimate group. The others had been on the road with CIE for 14 days prior on back to back 7 day tours of England, Scotland and Ireland. I wish I had sarted with them - what a great itinerary. The only down side of the trip involved three of the hotels. The rooms we were given were a little disappointing (one was at the end of the hall with sounds from train, one was in the lowest ground level and looked out into alley, and one had tiny room because an elevator had been added and shower was hard to use). CIE has been nice and is looking into it for us. Overall a wonderful experience- loved everything we saw!

Great Barcelona location

By: Ranie127

Reviewed on: 16 Nov 2016

Donna booked us in a hotel in Barcelona that was perfectly located. Good shopping, restaurants, etc. Highly recommend the use of Cruise Vacations International. Always accommodating and informative. Donna is the best!

Recent Trascontinental Cruise

By: A914

Reviewed on: 15 Nov 2016

Had a super time on our recent trip to Barcelona and subsequent cruise through Celebrity. Celebrity never disappoints. Staff is professional, friendly and accommodating. I would be a bit more careful when selecting a 12 hour tour. A bit too long to say the least and it ran over. Also a little disappointed that Celebrity Headquarters changed their menu at the Tuscan Grill. Other than that, have plans for two more cruises with Celebrity.

Another flawlessly planned vacation!!!!

By: Chris1954

Reviewed on: 25 Nov 2016

We have exclusively counted on Donna for our international travel plans. She thinks of everything!! Donna has helped create a lifetime of memories. We would not plan another trip without her.

Still Good After All These Years

By: Sail On Sailor

Reviewed on: 09 Dec 2016

As always, Donna continues to come thru with wonderful planning and a smile along the way. She is prepared with quick answers to a myriad of questions - even when there are some truly stupid ones too! Donna makes cruising an enjoyable easy travel experience. And, even with the little things - like offering a drinking bottled water gift for the shore excursions, nice touch showing she knows cruising herself and is willing to provide others with her background. Keep sailing on Donna.

Fabulous experiences

By: Susie

Reviewed on: 15 Jan 2017

Everything from the Taj Mahal to the safari was outstanding. The only problem was with the Silver Cloud. The faulty air conditioning, and what appeared to be poor upkeep of various other parts of the ship (for instance, the door to our balcony had to be fixed and or replaced) made for an uncomfortable situation.

Great Advisor

By: Gene

Reviewed on: 30 Jan 2017

Donna did her usual great job from her end everything worked well.

Another great cruise!

By: Tom and Pat Stocker

Reviewed on: 04 Feb 2017

We've worked with Donna on a number of our cruises, and, as usual, she handled the details of this Viking cruise very well for us. We had taken Viking river cruises, but this was our first ocean cruise with them. We liked it a lot, and Donna helped us select the perfect stateroom for us - right in the middle of everything, yet quiet and restful. She also helped us find the best air travel arrangements for our needs. We are pleased to work with Donna on travel arrangements.

Around Cape Horn

By: Epom

Reviewed on: 16 Feb 2017

Excellent! She listened to what we asked for and delivered a great vacation experience.

Hawaii Trip

By: Buff

Reviewed on: 24 Feb 2017

We have worked with Donna a few times and she is always very helpful and responsive. She has good experi nice to share with clients.

Excellent Travel Advixer

By: pietdevis

Reviewed on: 24 Feb 2017

Having worked with Donna for many years, I have always found her efficient, capable and ready to go the extra mile for me.

Best travel agent!

By: AC

Reviewed on: 03 Mar 2017

Absolutely wonderful! She's the best!


By: msws

Reviewed on: 08 Mar 2017

We come to Donna for all our cruises and she is very efficient.

Great trip

By: Princess

Reviewed on: 03 Mar 2017

Donna did a great job of planning our cruise. She has arranged several cruises for us, and all of them have gone perfectly. I would recommend her highly.

Royal Princess

By: Ron

Reviewed on: 11 Mar 2017

Very knowledgeable and helpful, as always

Asian Cruise

By: Frank O

Reviewed on: 14 Mar 2017

Excellent! Donna was very helpful and responsive.

My first step before cruising!

By: Onlyme

Reviewed on: 16 Mar 2017

Donna has worked with my husband and I for the past 12 years. She is SO knowledgeable about all aspects of cruising, we wouldn't consider going on one without consulting her first. She has also helped us plan rather extensive land only trips abroad, with great results!! She's my FIRST stop in planning a vacation!!

Five star travel specialist

By: Bear

Reviewed on: 31 Mar 2017

We have made all our cruise vacations through Donna for many, many years and she is always a pleasure to work with. She is accommodating, professional, courteous, knowledgeable and always comes through. She provides options for ships, cabins/suites, itineraries, hotels, prices, etc. She answers all our questions and does everything possible to make our cruise vacation as comfortable and enjoyable as possible. She helps us make the right choices. She is always accessible, extremely responsive and treats her clients with the utmost respect. We would not plan a cruise with anyone else. She is the best travel adviser and deserves to be commended for her service-oriented attitude.


By: FlyAway

Reviewed on: 07 Jun 2017

Very thorough. Always looks for bargains.

A Fantastic Cruise - Worked With a Very Experienced and Professional Travel Agent

By: Amy

Reviewed on: 21 Jun 2017

It was great working with Donna Hall! She was very knowledgeable, professional and efficient when booking our cruise. I would definitely use her in the future! We had a wonderful trip!


By: Magic

Reviewed on: 18 May 2017

Donna was a pleasure to work with. She never hesitated to follow up on the smallest request or answer the silliest question.

Excellent travel advisor

By: Linstadt

Reviewed on: 26 May 2017

Donna has been advising and helping me with my trips for more than 10 years. She always gives me the best recommendations, whether it's hotels, which side of the ship my cabin should be located, the type of cabin, the hotel or cruise line, airfare, restaurants, etc. She remembers our preferences. Over the years she has seen our travel style change and responds and suggests accordingly. Even if I'm planning some of my trip myself, she is always there for me. If she doesn't know something, she'll ask others that are more familiar. She quickly responds to phone calls or emails. Over the years I have recommended her to friends and family. They also have continued using her services and trust her for planning their trips.

Who could ask for More

By: Nanny

Reviewed on: 03 Jun 2017

Donna is so easy to work with. She is friendly, very knowledgable, makes sure everything is covered and works very closely with you to get the most for your vacation dollar.

Princess Cruise - Alaska

By: Andrea

Reviewed on: 05 Jun 2017

Donna is super helpful, knowledgeable, reliable, and always provides a quick response to your questions. You always feel prepared and ready for your trip whenever she is involved.

Danube Cruise - 2017

By: Ann

Reviewed on: 05 Jun 2017

Donna gave us several options from which to choose and then worked with us to refine our time pre and post cruise. She made it all very doable, taking care of everything for us.

Review of Donna Hall

By: Athena

Reviewed on: 19 Jun 2017

Working with Donna is always a pleasure. She provides excellent information, and recommendations. I always rely on her input. She has never steered us wrong. Very professional and responds to inquiries in a very timely fashion.

Smooth sailing

By: Larry

Reviewed on: 10 Jul 2017

As always, a no hassle experience to make things easy.

Carnival cruise

By: Donnzo

Reviewed on: 09 Jul 2017

So easy to work with and always solves any problems or issues proficiently
Not Recommended

Expected more

By: Allybear

Reviewed on: 09 Jul 2017

Expected more. We postponed our Viking grand tour river cruise in 2016 due security concerns. Rebooked same date 2017. Paid late cancellation fee but under insurance received about 11k, and 6,400 credit from Viking. Didn't realize the credit was 12 months from date of cancellation rather than 12 months from the original departure date. An oversight on my part as well. I have never spoken to Donna in all the years we used CV. All interactions were done by email. Received an email in March 2017 saying That by booking the original date in 2017 we would loose our Viking credit. We were able to book a month earlier but had to take a different cabin. For a trip that cost more than $20k I would expect more personal interaction. In the future I will seek a travel advisor that gives me more personal service.

Donna hall review

By: Sue

Reviewed on: 23 Aug 2017

Donna was great! Extremely knowledgeable about cruises and guided us in all decisions. She handled everything from booking the cruise to making Amtrak reservations for our connections. On our end everything was so simple and straightforward. She even had chocolate covered strawberries sent to our room on day one! We could not have been more satisfied with Donna and would definitely send others to her!


By: fredster

Reviewed on: 20 Aug 2017

A pleasure as always. She never steers us wrong.

Great first time cruise

By: cindy lee

Reviewed on: 13 Aug 2017

we had absolutely no issues with ANYTHING. Flights were scheduled, cruise and excursions were perfect and the trip could not have been better. No surprises or disappointments. Entire vacation was perfect. I think Donna even ordered the perfect weather too!

Immense help in creating lifelong memories!

By: E-Dogg

Reviewed on: 17 Aug 2017

Donna was great... incredibly patient with our whims when we changed our minds re: which islands to see during our family trip to Hawaii. She researched different trip lengths, different islands etc, and she never came off as getting tired of our indecision. Ha ha. Seriously, great agent/advisor, and we will definitely work with her again in the very near future! After two weeks with three kids, we now require a couples only trip. Ha ha.

Planning the Trip

By: Harvey

Reviewed on: 28 Aug 2017

Donna is very nice, pleasant, and helpful .

Helpful advisor!

By: TS

Reviewed on: 18 Aug 2017

We have worked with Donna previously, and booked two other cruises with her. This time, we were planning to go to Alaska, and were on the fence regarding cruise itineraries and ports. I had done some research on my own, but Donna was very helpful corroborating my research (in terms of giving her recommendations) and giving us additional things to take into consideration with different cruise lines and itineraries. She was very helpful and easy to work with, and ultimately, we were very happy with our cruise!

Donna Hall

By: REh

Reviewed on: 19 Aug 2017

Consistent great service for the last 10 years.

Scotland and Ireland tour

By: Charlie

Reviewed on: 21 Aug 2017

Donna was excellent! She handled the booking and all the misc. details and answered all our question and concerns. We have used Donna for many of our previous trips, and she has given us nothing but 5 star service. We will definitely use her again.

No Worries!

By: mrsjetsetter

Reviewed on: 23 Aug 2017

Our family has been working with Donna for about 15+ yrs. We usually work by email and she will always look out for any price drops before final payments and we will get a difference adjusted. That's always a big plus, more shopping! Easy to work with and easy to talk to.

mediterranean cruise

By: kiki

Reviewed on: 06 Sep 2017

had no problems through the entire process

Donna Hall

By: Sheila

Reviewed on: 17 Sep 2017

It was superb from beginning to end!


By: Kathy

Reviewed on: 14 Sep 2017

Donna is an excellent agent, from start to finish Donna takes care of everything! Highly Recommended!

excellent trip to Bermuda

By: Ray

Reviewed on: 25 Sep 2017

Donna met all our expectations with our booking. She introduced us to something new, a spa class cabin, and BLU restaurant; which we truly enjoyed and will look forward to on another cruise. Donna picks up on those little things that you enjoy on a cruise and she try's to make sure she meets your desires.

Review your adviser

By: Ccj

Reviewed on: 04 Oct 2017

Excellent service, from the moment we started to request information about the cruise, the flights and the whole trip, everything went smoothly. Highly recommended.

Fabulous Cruise Travel Advisor

By: Glamma

Reviewed on: 21 Sep 2017

i have been working with Donna for many years. She is the consummate Cruise Adviser. I can always count on her making sure everything is perfect. She knows my taste and preferences. She returns telephone calls and responds to my emails right away.

Our travel partner essential !

By: Shelley

Reviewed on: 27 Sep 2017

Donna is the BEST! My husband and I have used Donna's skills at travel planning for more than 12 years! Contacting her is our first "plan of action" before any big trip or vacation, as her insights and experiences (especially with cruises) have been priceless. She has worked very hard to develop a database of our unique travel preferences, and offers us options based on our personal needs. Don't know how we'd manage without her!

Donna is the best!

By: MJ

Reviewed on: 27 Sep 2017

I have worked with Donna for many years on numerous cruises and other vacations. She has always done an excellent job with all of our arrangements. She is extremely patient with questions and concerns. Whenever a problem caused by a third party arose, she was always able to straighten it out in a timely and satisfactory manner. I cannot recommend her highly enough.

Viking River Cruise

By: rewiring

Reviewed on: 09 Oct 2017

Easy, responsive, attentive to concerns, good recommendations. Nice to have someone who knows your concerns and wishes and plans accordingly. Donna is a pleasure to work with and knowledgeable.

Ams to Buda

By: dochauri

Reviewed on: 09 Oct 2017

Good....2 of us travelling, always sent info to both. Could be called by cell if important, which was also switched to home.

Rhine River Cruise

By: Steve

Reviewed on: 04 Oct 2017

Donna arranged all our trip details very efficiently.

Paris to Swiss Alps

By: John

Reviewed on: 09 Oct 2017

Donna does a great job. We wouldn't use anyone else. Her cruise, air and hotel arrangements for cruise extensions are the best. We just completed a river cruise with extensions and will soon have Donna plan a Hawaii cruise package.

Prinsendam Europe Cruise

By: Bob

Reviewed on: 15 Oct 2017

Great. With Donna, we booked a Royal Caribbean cruise that later was cancelled because they sold the ship. She then worked with us to find a similar cruise with Holland-America, getting an excellent rate because Virutoso had negotiated for several staterooms at a lower-than-regular cost. Her efforts and cooperative spirit were greatly appreciated. Our stateroom was better than expected, with the only flaw being that it was a bit too close to the ship's engines, and on this rather old ship that created creaking noises that were sleep-disrupting on a couple of nights.

A true professional

By: RedMel

Reviewed on: 16 Oct 2017

Donna as always been amazing. She's friendly, professional and has the best information and advice for someone who loves cruising.

Brazil visit

By: piet v

Reviewed on: 06 Nov 2017

As always, Donna exhibited excellent knowledge and executed everything perfectly

Great as ever!!

By: Larryt

Reviewed on: 18 Nov 2017

This lady really knows the travel business inside out.. If you want the best, she is the one.

She is the Best!

By: Chris S

Reviewed on: 13 Nov 2017

Donna has helped us set up family vacations for many years. She is always professional, relieable and a joy to work with. We would not use anyone else!! Thanks Donna!!!


By: upstate

Reviewed on: 13 Nov 2017

Prompt, careful, calm in face of disruption, understood need for economy.

Terrific agent

By: alf

Reviewed on: 13 Nov 2017

Donna knows the ships, knows the clientele which generally travels on specific lines, and at the same time knows enough about her clients to be able to give cogent, up to the minute recommendations to them about cruise possibilities. It is an invaluable service and she has never failed us.

Working with Donna

By: Rene

Reviewed on: 01 Feb 2018

Donna has planned several previous trips for me, and I'm always confident that things will go well. This was the first time I've had to make an emergency call for help. When I arrived at the airport, I learned that our flight to England had been cancelled because a monster snow storm had shut down England's airports. I made that "help!" call to Donna outside of regular business hours, and she responded immediately, telling me exactly what to tell the airport counter clerk to ensure I received vouchers for a hotel and dinner, assignment to another flight, and shuttle service to another airport to catch that new flight. All went smoothly and I was on my way early the next day.

Donna Hall Review

By: We Three Kings

Reviewed on: 11 Jan 2018

Working with Donna was great! She is very pleasant to work with. I felt comfortable with her from our very first contact. She is extremely professional, knowledgeable and very reliable. If you present her with a question and she doesn't know the answer, she does not hesitate to investigate and get back to you quickly. I will definitely use Donna in the future and absolutely recommend her to family and friends looking for a travel agent.

Knowledgable, detail-oriented.

By: DB

Reviewed on: 17 Jan 2018

I'll go back to her for cruise vacations as long as she's there!

Wouldn’t leave home without her.....

By: Laura

Reviewed on: 14 Jan 2018

Donna is the best! Patient and calm through the many questions I ask. Always pointing out some issue I would not have thought of. After 22 years of working with Donna I would not attempt a trip without her wise counsel. She knows me better than I know myself.

Donna Hall

By: Chrissy

Reviewed on: 27 Jan 2018

Donna is always very pleasant to work with. I rely on her heavily when I plan a trip anywhere. I always try to go somewhere new, and have no idea where to stay or what adventures are open to myself and family (one of which is handicap). She has yet to fail me, but no pressure to you Donna with that statement :)

Southeast Asia trip

By: Bucket list

Reviewed on: 14 Feb 2018

Donna was great about anticipating issues and handling them quickly. Plans for our pre trip hotel worked flawlessly as did contacting the tour director regarding a special celebration for our anniversary. Job well done, Donna. Thank you. It was an amazing trip.

Donna Hall

By: Ted

Reviewed on: 22 Feb 2018

Donna was very helpful throughout the process. She responded to questions etc. nearly immediatly with the right information. We were very happy with her performance and highly recommend her.

Great help!

By: Tom and Pat

Reviewed on: 25 Feb 2018

Donna has worked with us for years to ensure that we get the most out of our cruises. She helps select the most convenient, comfortable staterooms and ensures that we get the financial perks that we are due. We don’t always know enough to ask for benefits. We highly recommend Donna.

Only the best

By: Larryt

Reviewed on: 23 Feb 2018

Working with Donna was delightful and pleasant. The entire process was very smooth.

Very efficient!


Reviewed on: 05 Mar 2018

Donna Hall has been our cruise agent since 1998 and takes very good care of our cruise vacations. She always finds the best deals and discounts and stays on top of our reservations watching for price reductions. She is efficient, professional, and friendly!

Another outstanding vacation

By: Dana

Reviewed on: 11 Mar 2018

Donna was great to work with. She is always accessible and happy to help us plan our vacations. We have booked about 25 vacations with her, and have never had an issue.


By: Boots

Reviewed on: 14 Mar 2018

She replied to all of my questions in a timely fashion and was very helpful.

Review of travel agent

By: Audie

Reviewed on: 19 Mar 2018

Great. She couldn't have been more helpful.

Excellent adventures

By: Chico cruising

Reviewed on: 19 Mar 2018

Donna has been planning cruises for me, my family and friends for over 20 years. I am always more than pleased with outstanding adventures.

Working with Donna Hall, you will have access to:

  • - Special perks and extra amenities
  • - An experienced travel guide whom you can rely on before, during, and after the trip
  • - Exclusive luxury resorts and properties
  • - Once in a lifetime experiences

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