Eiko Yamamoto 

Santa Ana, CA United States
Travel Edge (404)
Why work with an advisor? 
Travel Specialties
  • Escorted Tours
  • Ocean Cruising
  • River Cruising
  • Independent Tours
  • Family Travel

Selling Travel Since
  • English

My Background

I have had the privilege of escorting groups around the world since 1986. My favorite place to visit is Israel because it makes the Bible come alive but I have never visited a place I did not like. Other interesting places include Bhutan, Myanmar, Sri Lanka.

I enjoy researching any place in the world, I love to learn and help my clients enjoy amazing travel experiences.

Places I Have Traveled

Reviews and Recommendations for Eiko Yamamoto


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Eiko MADE our trip sublime!

By: Bill

Reviewed on: 11 Jul 2015

WIthout the expert guidance of Eiko -via our friend Bob King- we would NEVER have had the extraordinary experience we had. Her expertise and advice proved invaluable. I'll hooked on Eiko! Madelyn

Am thankful for the advanced research and reservations made.

By: Fran 8067

Reviewed on: 04 Aug 2015

Had a wonderfully great time. All planned excursions worked out well. Loved the pre- and post-cruise extended stay.

Fantastic trip

By: Chris

Reviewed on: 05 Sep 2015

Dear Crystal Cruise, Kudos to Eiko Yamamoto for her part in arranging a most memorable and fantastic cruise. From beginning to end I have nothing but positive and wonderful things to say about the experience on the ship. The food, help, friendliness, cleanlness, activities, entertainment etc. were all anyone could ever wish for. Our group was with David Benoit who performed with energy and professionalism beyond one's wildest dreams. One is never bored as there is something to do for everyone. You don't need to go to shore to have a good time as there is enough to do on board. I can't say enough about the entire trip and you will see me again, very soon I hope. Thank you for the terrific time. Good Wishes, Fumiko Christine Naito

dance cruise

By: danceguy73

Reviewed on: 22 Sep 2015

This was a good cruise. I went as part of my dance class members to get in some dancing while at the same time experiencing the cruise on the Crystal Symphony. We did most of our dancing in Palm Court and enjoyed the band and singer there. Our dancing was after the show at the Celebrity theater. The band played very danceable music. The Ambassador Hosts were also helpful once they found out we were from a dance class. They gave us tips on how to improve our dancing. There was also a dance instructor couple from Australia (part of Crystal) that gave us private dance lessons by request from us in Palm Court. They were very good and easy to understand. I still remember the rumba moves they taught us. Of course the other parts of the cruise was very enjoyable as always. This was my second cruise on the Symphony and my third cruise with Crystal. My first Crystal cruise was the last cruise of the Harmony before it was sold.

Impeccable service

By: World Traveler

Reviewed on: 20 Oct 2015

Eiko planned our trip as if she were going herself. At the pre-tour meeting, she answered our travel questions about some of the customs and what to expect at our destination, and allowed us to meet some of our fellow travelers. She also saved us money by not booking through Globus, and arranged all our airport transports. Prior to our departure, she emailed us with the airline baggage info, saving us the trouble of looking it up ourselves. Because of her careful planning, I plan on booking future trips through Eiko.


By: Marilyn62

Reviewed on: 15 Jan 2016

How fortunate to be able to take a cruise, how absolutely decadent to take a 28 day cruise on a fabulous ship like Crystal Serenity! Excellent food, great service, wonderful entertainment and a variety of enrichment programs throughout the sea days. Crystal did not disappoint at all. Loved every minute of the cruise and looking forward to another great adventure on the Serenity.



Reviewed on: 30 Dec 2015

Eiko, again, has arranged a terrific cruise! I couldn't think of anyone else I would trust to make the reservations and put up with our questions! I look forward to my next cruise that is now being arranged through Eiko. GED

Happy traveler

By: Senior65

Reviewed on: 13 Apr 2016

Can't think of enough good things to say. Everything so far has been great - food, crew and fellow travelers!

Wonderful expert service

By: Mari

Reviewed on: 11 Dec 2016

Eiko Yamamoto is a wonderful person. As a world traveler, I love the way Eiko shares her knowledge with everyone she meets.

Rhine River Cruise & Switzerland extension

By: Ewagirl

Reviewed on: 02 May 2016

I thought we had a great trip, though a little hard for those with disabilities. The cities and activities we were offered were good. The cruise ship was clean and smooth. The staff was outstanding on the cruise ship. Food was good. My limitation is with seafood of any type so i was limited in my choices. The places we visited, shopping and people were all great. We had outstanding guides for all our local tours (Germany, France and Switzerland). The trip home was long and very tiring. JFK airport was a mess, going through customs in one area, down to baggage claim, rechecking in our bags, then going through security again and having to go to this other terminal, up flight of stairs where we had to board a shuttle to get back to the original terminal we landed at to board our plane to LA. Hotel in Switzerland was centrally located and there was easy access to shopping areas and food.

Super Travel Agent

By: First Time River Cruiser

Reviewed on: 23 Apr 2016

Eiko's organization was impeccable, including a pretour meeting to meet our fellow travelers. Her use of red pompoms to identify our luggage, grouping us in 4's to facilitate accounting of everyone, and planning our post cruise excursions in Switzerland, are a reflection of her experience. Prior to the trip, she kept us up to date with the predicted weather report, and we were able to conveniently peruse & book the optional excursions ahead of time. Eiko's professionalism is why I booked with her again, and will be booking yet another trip with her in the future.

Expert friendly service

By: Susan

Reviewed on: 29 Apr 2016

Eiko is the perfect travel advisor because she has been everywhere! She is attentive to our needs and handles everything expertly and quickly. She has assisted us since 1999 and we have never been disappointed in anything she has suggested or arranged. We have become personal friends since that time. A few years ago she helped me with group travel for over 60 friends and we traveled to four countries! Components for all were flights, hotels, tickets and a seven night river cruise as well as land transportation and meals. We hope Eiko stays in business for many more years!

Great Planning and Arrangements

By: T.E.

Reviewed on: 06 Oct 2016

This cruise was a great way to celebrate Independence Day and also get in a pre-cruise extension in New York City to view and enjoy the sights there. The ship also has a great history behind it, suitable amounts of soace, great excursions and detail suited for discriminating travelers, and a lot of activities. I had great company, and these wonderful travel partners taught me much. As always, a top notch vacation.

Crystal Cruise - Italy

By: Jan

Reviewed on: 09 Dec 2016

The people on Eiko's tours are always nice. And the Crystal personnel are very nice too. Enjoyed the cruise.

Fantastic Service

By: PSKcruiser

Reviewed on: 07 Dec 2016

Had a great time thanks to Eiko. She always lets us know when there are special trips that we would enjoy. She suggests tours and helps us book them. I especially appreciate that she returns phone calls and emails when I have questions or concerns. She lets us know what to expect so we are prepared and don't have any bad surprises. She is friendly, and we enjoy traveling with her and the people she has on the tours.

Wonderful, friendly, efficient service!

By: Sammyglitter

Reviewed on: 10 Dec 2016

Eiko was always cheerful and helpful whenever I had a question. She would express what her experience was with that country and would say, Don't worry it will all turn out! And it did! The people in our group were all very nice. I enjoyed their company throughout the trip. Even become wonderful friends with some. Crystal is the best! I would definitely travel with Eiko again!

Professional knowledgeable service with a touch of kindness

By: Travelin' 5270

Reviewed on: 05 Dec 2016

Eiko always returns phones calls and emails promptly with detailed information requested. She is transparent, honest and understanding of concerns and issues presented. Always the consummate professional yet down to earth advisor. She wants everyone to enjoy the trip and will offer tips to enjoy the trip even more. I will never book a cruise with anybody else. she spoils us. Great people skills, vivacious, friendly, spontaneous but most of all caring and compassionate. She is truly a gift to Crystal!

Superb Service!

By: George

Reviewed on: 12 Dec 2016

Eiko always provides prompt, expert service. Always a pleasure to plan cruises with her. Looking forward to the next one!

Review Advisor

By: NN

Reviewed on: 09 May 2017

Excellent. Good selection of tours and attention to details; esp older adults and people with special needs. Obtains "perks" for her clients when available. Looks ahead to set up/coordinate trips/transportation so no or minimal waiting when the time comes. Lots of experiences to draw from.

Crystal Cruise New York to Iceland

By: susie

Reviewed on: 24 Jun 2017

Eiko has always been excellent, attentive and helpful, arranging our travel since 1999! She has been more places than most agents and has much to share about every place we want to go! She is a Crystal Cruise expert and all our cruises aboard these ships have been well planned The Virtuoso level attention of her agency has always impressed us.

Memorable cruise

By: 1st CCruise

Reviewed on: 01 Jul 2017

Very thoughtful, great recommendations and her cruise expertise was so helpful. She took all the uncertainties away and made the booking and decision making so easy. I really appreciate her friendliness and advice.

Baltic Sea Cruise

By: Kathy

Reviewed on: 30 Jun 2017

Perect! Lots of information and answers to questions.

Fulfilling a bucket list item

By: yepee

Reviewed on: 10 Aug 2017

Eiko was a great resource and advisor in planning and executing our trip. She understood our needs and anticipated situations with clear communication. Thank you!!

Cruise review

By: Isa

Reviewed on: 06 Sep 2017

Eiko was very helpful always.

Danube Crystal cruise

By: Linda Thompson

Reviewed on: 27 Sep 2017

Eiko is the best travel advisor ever. We've loved every trip she has helped us plan. There is no one better. We've directed many friends in her direction for planning vacations.

Eiko is the best

By: Kingo

Reviewed on: 09 Oct 2017

Eiko made our trip seamless. She is the best. I didn't think I would enjoy a small boat after several cruises on the Symphony and Serenity, but it was wonderful. Eiko got us the perfect cabin, took care of everything that might have been a problem, and we had a great time aboard the Crystal Mozart.

Eiko: One Fantastic Travel Advisor

By: Diane

Reviewed on: 27 Oct 2017

Eiko was outstanding! It was so evident how much time and effort she put into making our trip the vey best it could be (and was). She took time to explain and go over any questions I had. She researched and made sure we were given all the financial credit of which we were entitled. She sent information on possible shore excursions. She helped us get the room location that we requested and followed through on all our requests. I don't know how she manages to do everything she does within her job and home, and still make us feel like we are important and a priority. We look forward to our next trip with Crystal and in working with Eiko. Thank you, Eiko! You are the greatest!

AMERICAN Queen River Cruise

By: No Name

Reviewed on: 07 Nov 2017

The Very BEST! The service, the details, making sure everything was in order, on schedule, answering all questions!

Great Southern Hospitality

By: Red wine

Reviewed on: 13 Nov 2017

She is easy to work with and seems to find the good in every person she meets.

American Queen cruise

By: Eiko 2

Reviewed on: 07 Dec 2017

She is a wonderful person to work with, any problems she took care of immediately. She was always available for everything and everybody.


By: Hi-chan

Reviewed on: 10 Nov 2017

I liked working with Ms. Eiko Yamamoto because she responds quickly to my questions and gives good advices. Would love to work with her in the future. Thank you, Lillian


By: happy traveler

Reviewed on: 16 Nov 2017

was helpful in answering my questions prior to trip

Holland America to Australia/New Zealand

By: Travel happy

Reviewed on: 13 Nov 2017

Thank you for the Virtuoso benefits!

Always a Great Experience!

By: Giorgio

Reviewed on: 29 Nov 2017

Eiko is above all agents! She gets things done and always watches for the best for her clients. I most highly recommend her!

Myanmar with A&K

By: jaye

Reviewed on: 14 Feb 2018

Eiko is very attentive and made sure we get the best possible experience.

Eiko is the best

By: Kingo

Reviewed on: 27 Feb 2018

Working with Eiko is easy, and always works out well. She is caring, loyal, and makes sure you are well taken care of. My wife, when asked about Eiko says one word....”fantastic”! She is able to do the impossible. When a cruise, or other venue is ‘fully booked’ she always finds us a spot. She really is “ Amazing”

Cruise to Polynesia

By: Charlie

Reviewed on: 13 Mar 2018

Always enjoy working with Eiko when planning a trip.

Israel & Jordan

By: world traveler

Reviewed on: 02 May 2018

Eiko is the ultimate professional. She not only provides you w/ pre-tour info, but always gets together the best group of people to travel with.

Our Crystal River Cruise as arranged by Eiko.

By: Murt

Reviewed on: 04 Jun 2018

Working with Eiko was a sheer delight. She handled all of our travel plans with the dedicated care and detail that only a seasoned professional could do. I never once had to worry that something hadn’t been attended to. Everything we arranged with her was delivered as promised. She is without question the most reliable and trustworthy travel agent we have ever dealt with.


By: rocky

Reviewed on: 11 Jul 2018

Very helpful. This was our first cruise, b/c my husband gets seasick. So it was possibly, also, our last one. Eiko was very accommodating re offering to meet with us to answer questions, letting us know about optional tours, weather, etc. She also made arrangements on board. The cruise itself was very smooth -- no seasickness, and the service and amenities excellent. We are looking forward to cruising again.

Perfect cruise planned by Eiko

By: Stephanie

Reviewed on: 12 Jul 2018

Eiko and her team were wonderful and booked the perfect cruise for our family! They listened to what we wanted and we got exactly what we asked for! We will definitely work with them again!

Eiko is a gem!

By: Ralph

Reviewed on: 09 Jul 2018

Eiko is a true expert in the travel industry. She is responsive, savvy and knowledgeable. She helped make our trip a true memory! Thank you Eiko!!

American Duchess cruise from Chicago to St. Louise

By: Clliff

Reviewed on: 06 Sep 2018

Eiko was on top of everything, including a last minute change regarding an extra night in Chicago.

Great trip

By: Ireland traveler

Reviewed on: 04 Oct 2018

She was very accommodating and helpful when needed

Personal service

By: world traveler

Reviewed on: 03 Oct 2018

This was my 6th trip planned by Eiko, and as always, the company & itinerary were the best.

Tour GP 909

By: Alaskaman

Reviewed on: 26 Sep 2018

Eiko is very accommodating and is easy to get along with on all of our previous trips. She is very thoughtful and starts the trip off with a bog of treats.

Crystal Cruise Advisor ...Eiko Yamamoto

By: Shopper

Reviewed on: 12 Dec 2018

Eiko has been and will always be a wonderful friend and helpful, knowledgeable guide, full of information and enthusiasm for travel and seeing the world.


By: frequent traveler

Reviewed on: 06 Feb 2019

This was my 8th trip booked through Eiko, and as always, the arrangement for air, transport & tour were all taken care of to the last detail. All I had to do was pack my bags. She also arranges for me to travel w/ the best group of people.

Working with Eiko Yamamoto, you will have access to:

  • - Special perks and extra amenities
  • - An experienced travel guide whom you can rely on before, during, and after the trip
  • - Exclusive luxury resorts and properties
  • - Once in a lifetime experiences

Explore with the Best

Virtuoso Advisors are constantly pushing the boundaries in unique travel experiences.
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  • Turkey
  • Vietnam
  • Cambodia
  • Israel
  • China
  • Japan
  • Germany
  • Switzerland