Lucy Diaz 

Plantation, FL United States
Lucy Diaz, an independent affiliate of Going Places Travel
Travel Specialties
  • Ocean Cruising
  • River Cruising
  • Independent Tours
  • Culture, History & Arts
  • Family Travel

Selling Travel Since
  • English
  • Spanish

My Background

My expertise in Ocean and River cruises, is a specialty I cultivated during the last 14 years as a cruise specialist for a Fortune 500 company. I have 30 years in the travel industry with in-depth knowledge in leisure travel, besides cruises, creating custom itineraries worldwide.

I have been fortunate to have travelled to various destinations of the world and have cruised on many lines while living in Miami, Florida. My luxury expertise extends to Regent Seven Seas, Silversea, Seabourn, Crystal, Azamara and Oceania. In the premium lines Holland America, Celebrity, Princess, Royal Caribbean and Disney Cruises. The river cruises Uniworld, AMA Waterways and Viking River cruises. As a cruise specialist I acquired the experience and opportunity to sell Round the World cruises on various cruise lines.

I will customize your travel from beginning to end to enhance your cruise or tour experience should it be for relaxation, special occasion, family travel or enjoying the freedom of retirement.

Selling travel is my passion and my reward is the excitement prior to your journey and your satisfaction upon your return.

Places I Have Traveled

Reviews and Recommendations for Lucy Diaz


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Luz is THE BEST!

By: Joe M.

Reviewed on: 15 Oct 2015

Luz has planned trips for my wife and I for many years and she just keeps getting better and better. Her personal touch is beyond good it is like family. She cares and follows up beautifully. I would use her service for any trip and occasion. She is the best!!

Wonderful and caring person

By: Pam

Reviewed on: 12 Jan 2016

Lucy is attentive and personally cares about the trip she is helping you plan. Lucy personally made sure every hotel knew it was my birthday celebration and made sure all details were complete. A wonderful person and a terrific travel agent. Pam

Amazing service!

By: RMJ2010

Reviewed on: 06 Oct 2016

Lucy's service and professionalism is top rate. She made me feel like a MVP and I will only book my travel with Lucy!

Excellent Professional & friendly service

By: Maria

Reviewed on: 19 Oct 2016

This isnt the first time we have chosen Lucy to organize a trip for our family. The first time it was done was excellent and we never doubted who to call for our next trip. Lucy is warm, kind, extremely professional and just a pleasure all around. She was with us every step of the way during the entire planning of this trip, and she gave us everything we asked of her. I could always reach her, via email or text message whenever i had any question or doubt. We always felt at ease because we knew she was always available for us. I highly recommend her as a travel agent and will definitely seek her wonderful expertise for our next trip.

Really took care of us!

By: StSimons

Reviewed on: 27 Feb 2017

Lucy was recommended to us by friends who use her travel services regularly. She helped us book a river cruise on Crystal for 2017 which unfortunately was cancelled by Crystal. Long story short, we took advantage of Crystal's special offers to make up for their cancellation, by booking 2 Crystal cruises through Lucy. Just got done with the 1st cruise and will be taking the 2nd one in July 2017. Also booked a 3rd cruise, this time on Regent for March 2018, thru Lucy. She's a pleasure to deal with! Very responsive and really watches out for her clients. For example, we had booked our plane tickets for the 1st cruise (South America) ourselves. She asked us for the confirmation numbers so she can include them in a complete itinerary for our trip which was very helpful. When one of our flights was changed (Aerolineas Argentinas, who never informed us about the change), Lucy immediately contacted the airline and put us on a suitable flight. Would definitely keep using her services!

LUCY is a wonderful travel agent!

By: Bubs

Reviewed on: 02 Jul 2017

She is the very best!

Excellent trip!

By: Maria

Reviewed on: 10 Aug 2017

Pleasure to work with, always addresses our concerns and caters to our every need. She plans a wonderful trip everytime. We will continue to work with Lucy, this is our second trip and it def wont be last.


By: Italy

Reviewed on: 21 Aug 2017

It very wonderful our trip was very accommodating. She made it so it would run very smooth.

My Travel Advisor

By: Susan S.

Reviewed on: 23 Aug 2017

Working with Lucy was excellent. My vacation was wonderful, since she took the time and with her expertise she was able to help me plan a wonderful trip to Alaska. My bucket list was to see the glaciers. She planned my trip on Seabourn, as she took into consideration that I would be able to experience more on a smaller cruise ship, since Seabourn goes through the passage that large cruise ships are unable to enter due to size. I was able to see three separate glaciers while on this cruise ship. She was able to recommend wonderful excursions, and plan an itinerary for my entire trip. I can not say thank you enough!! It was the perfect trip. My flight, arrival to the hotel in Anchorage, then to the cruise ship, and at the end of my trip, with the a car to pick me up at the dock, and on to the airport was well organized, and there was no waiting period. I cannot wait to book another trip with Lucy due to expertise.

The Best

By: Bubs

Reviewed on: 27 Aug 2017

PERFECT! No one cares like LUCY. She's a gem!

Rhine River Cruise

By: Vikki B

Reviewed on: 19 Oct 2017

Lucy was very easy to work with and always returned our phone inquiries in a timely manner. If she didn't know the answer, she would immediately research it & get back to us.

shes the BEST!!!!

By: Joe from Vegas

Reviewed on: 04 Nov 2017

None better...totally committed to being the best!

Dec. 20 cruise on Explorer

By: Lee

Reviewed on: 17 Jan 2018

Lucy has been great to work with over many years. Always helpful and professional.


By: TM

Reviewed on: 09 May 2018

LUCY is knowledgeable, organized and personable! She is a pleasure to work with.

Lucy Diaz is the best

By: Rick

Reviewed on: 07 Jun 2018

She is by far the best travel agent we have ever had, and we have had many. She is great on the fancy, virtuoso part and cruises. Even more important is that she is very creative in helping plan for travelers who are a little more adventurous, as we are. She helps us find the best boutique hotels and has tremendous knowledge about travelling. She is just also the nicest person to deal with, with a great sense of humor. You don't get no better than this.

Travels with Lucy Travel Advisor and Warriors Fan Par Excellence

By: Michael

Reviewed on: 29 Jun 2018

This is the second time that I asked Lucy for hotel recommendations when traveling to destinations in Europe that I had not been to previously. Both recommendations were impeccable and exceedingly memorable. The Langham Hotel in London and Ca'Sagredo in Venice.

Perfect Travel Agent

By: Phillie

Reviewed on: 13 Jul 2018

She is the most caring, detailed and knowledgeable Agent I’ve ever worked with. If there’s any problem, she will pullout all the stops to fix it. Anyone who works with her is very lucky.

Great agent

By: Mari

Reviewed on: 16 Aug 2018

Great she took care of everything even things we didn’t know we needed

Excellent traveler advisor. Extremely knowlegable and helpful

By: Rhona

Reviewed on: 20 Oct 2018

It was our first time using Lucy Diaz and she was a joy to work with. She made excellent suggestions for our hotel stays, transportation and tours. She always followed up with us and made sure everything was taken care of. We travel a lot and I look forward to work with her again and again.


By: Koki

Reviewed on: 07 Nov 2018

Very nice, she was very attentive and profesional. Good recoemndations and advice


By: Joe

Reviewed on: 26 Feb 2019


Working with Lucy Diaz, you will have access to:

  • - Special perks and extra amenities
  • - An experienced travel guide whom you can rely on before, during, and after the trip
  • - Exclusive luxury resorts and properties
  • - Once in a lifetime experiences

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