Suzy Xiu 

New York City, NY United States
SmartFlyer (1953)
Travel Specialties
  • Food & Wine
  • Family Travel
  • Honeymoons
  • Hotels
  • Beach & Sun

Selling Travel Since
  • English

My Background

I've led somewhat of a nomadic life, fueled by a restless desire to experience the unknown. As a result, I've never lived in any place for longer than two years. Although I was born in Beijing, I spent my formative years in New Orleans, where the melting pot of French and Spanish cultures taught me a love for languages and good food.

Seizing every opportunity possible to travel, I've visited six continents, and spent summers living in Paris, Berlin, and Shanghai, as well as a year-long stint in Bologna, Italy. My favorite part of each trip is discovering the best local restaurants to add to my continuously growing list.

If my time spent traveling has taught me anything, it's that the littlest details can make or break a trip. This is why I take meticulous care of every trip from beginning to end, to make sure every aspect of the trip is perfectly tailored to my clients' needs. I can't wait to begin working with you!

Specializing in luxury travel, Suzy was named to Travel Agent Magazine's top 30 Under 30 Travel Agents for 2014. She is a Virtuoso Wanderlist Portfolio certified advisor and is also a Tourism Australia certified Aussie Specialist Travel Agent.

Places I Have Traveled


Virtuoso Alliances
  • Saveur Advisory Board
  • Virtuoso Wanderlist Specialist

Reviews and Recommendations for Suzy Xiu


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Super Helpful and Fun!

By: Shakti

Reviewed on: 25 Nov 2016

Susie has helped me with several trips now. Some for pleasure and some for business. She is professional and efficient. She works with me on the business trips closely because plans change frequently. It never seems to be a problem for her. I really enjoy collaborating with her on the vacations. She always listens to my desires and needs and then gives great suggestions based upon what I indicated. It's super fun to collaborate with her. She is my "go-to" when it comes to travel.

Japan and Italy(2x)

By: andy a

Reviewed on: 18 Aug 2017

Suzy is great. Very responsive to our family's interests and needs. Very knowledgeable about every place we have traveled. She has always uncovered places to stay and things to do that have made our trips even better.

thoughtful, personalized, timely

By: pdc

Reviewed on: 22 Nov 2017

2 days before our planned vacation, our airline decided to cancel our flight, throwing all of our plans into disarray. suzy and her team worked hard and were in constant contact with me to re-plan the entire vacation. this incident made the value of working with Suzy extremely obvious, and I look forward to planning future vacations with her!

Best Trip Advisor Ever

By: Sadie G

Reviewed on: 29 Nov 2017

Suzy Xiu is fantastic. I have used her for several trips and she always does a magnificent job. She recommends great places to stay and great restaurants. If you need airport transfers, she sets those up too and she uses wonderful car services with expert and courteous drivers. I am a nervous traveller. Suzy listens to my fears and answers all questions fully so I can relax and enjoy my trip. She is very patient. She takes care of everything for me. I will use Suzy for every trip I take, no matter how large or small. She is the best.


By: Iceland Blauvelt

Reviewed on: 08 Jan 2018

Excellent! She is the best. She makes traveling so easy. Could not recommend her more.

suzy Xiu

By: EB

Reviewed on: 21 Feb 2018

Rock star agent. Sage advice, great rates, perfect coordination, and quick responses! what more could you ask for!!!

Amazing Service, Reccomendations, and Reliability

By: Asia Trip

Reviewed on: 02 Mar 2018

Suzy planned the perfect honeymoon by giving us recommendations and challenging us to ensure we had a trip that exceeded our expectations. Her relationships with direct hotel staff added to our comfort and experience as the hotels upgraded and took exceptional care with us at every stop. When an issue arose, Suzy was accessible late at night US time to solve it without hesitation. We are beyond satisfied and highly reccomend that you work with Suzy for an Asia or other trip.

Suzy is a 10!

By: IowaTraveler

Reviewed on: 26 Mar 2018

Suzy Xiu is a rock star travel advisor -- she is responsive, prompt, knowledgeable, and willing to make suggestions based on carefully listening to what we wanted. Even when I was being indecisive about arrangements, Suzy stuck with me and helped me sort out our travel preferences. She knows her stuff and is great fun to work with. You really couldn't find a better person to help plan a complex, multi-step trip. (We traveled through NYC, Egypt, and Amsterdam, and Suzy made the arrangements a piece of cake.) Plus, of course, SmartFlyer provides such GREAT VALUE to travelers -- great rates at the best places, with lots of amenities thrown in to make travel even more enjoyable. We are hooked on using SmartFlyer -- the best travel company we've every heard of, and one we recommend to ALL of our discerning traveling friends. Thanks, Suzy!


By: Blauvelt-Ireland

Reviewed on: 15 Apr 2018

10 out of 10. Couldn't recommend her more.


By: Cayman1

Reviewed on: 11 Mar 2019

Suzy is the best! Her attention to detail is second to none. Our family had another fantastic vacation at The Kimpton Cayman Island.

She's just GREAT!

By: MidwestTraveler

Reviewed on: 30 May 2018

Suzy helped us plan two trips now, and her advice is spot-on! She knows not only how to book the best airline seats and hotels, but also where to eat, what do do, and everything else that makes a good trip a GREAT trip. We certainly will be asking for her assistance from here on when we travel.


By: Leon

Reviewed on: 13 Jul 2018

She is responsive efficient and a pleasure to work wih


By: Beber

Reviewed on: 13 Sep 2018

Suzy is an amazing advisor whose attention to detail is second to none!

Excellent Planner, Advisor and Friend!

By: Jake

Reviewed on: 08 Sep 2018

This was my first time using Smart Flyer's services and my wife and I could not have been more pleased with our experience. Suzy was informed, attentive, responsive, kind and knew her stuff. I tend to be very hands on in my approach to planning, and Suzy took that in stride and worked along side me to produce the best honeymoon we could have ever asked for. 5 stars!

Another great trip


Reviewed on: 29 Aug 2018

After planning an incredible honeymoon, I trust Suzy to plan all of our future trips. It was curated perfectly to our taste and no detail was overlooked. We trust her completely.

Amazing Honeymoon in Bali

By: Alex Wei

Reviewed on: 18 Sep 2018

Suzy’s recommendations for resorts in Bali for our Honeymoon were absolutely perfect! She is a true expert at what she does and was able to find us exactly what we were looking for. She was very helpful in answering all of our questions and providing her expert advice on the resorts and area. We would definitely recommend her to anyone looking for a luxury travel advisor!

Trip advisor

By: Sf1150

Reviewed on: 29 Sep 2018

Suzy was amazing. Will be using her again. I have recommended her to my friends. I was a travel agent so I know a lot about travel and have used other agents. She is very knowledgeable and is always there to help.

Baby moon

By: Cohen

Reviewed on: 07 Oct 2018

Susie understands what’s important to us and has never failed on a recommendation. I trust her implicitly and will use her for all upcoming travel!

Suzy Xiu

By: Joey

Reviewed on: 10 Oct 2018

Very efficient and professional. Extremely quick turn around time. Was able to secure an expanded promotion from hotel over and above the ordinary expectations.

Dubrovnik / Venice

By: Brendan

Reviewed on: 13 Oct 2018

Suzy is an awesome person to work with. She is the type of travel professional who takes time to get your vibe, and then just totally gets it. To her credit, a number of times now Suzy has made hotel recommendations where initially I think "hmm, ok, interesting choice" --- only to arrive and go "a ha, Suzy strikes again!" I also really like working with Suzy because she is really thorough. I work in Film / TV production, so I am used to obsessing over details, and it was an adjustment to delegate travel responsibility to her for my own travel, but now I just know "All good, Suzy's got it." On this particular trip, fabulous recommendations in Villa Dubrovnik and Palazzo Venart in Venice, and some very cool experiences in Croatia, including eating three minute old mussels and oysters on an island in Mali Ston (do it).

Best ever!

By: CL

Reviewed on: 28 Dec 2018

We have been working with Suzy for several trips now. She is always patient, thorough, and really tries to understand your travel preferences and tastes to create a perfectly tailored itinerary. Suzy has helped us with many trips; honeymoons, anniversaries, babymoons, to our first family trip. She tailored each trip to our tastes, as well as accommodated our growing family and thus changing needs. We cannot recommend Suzy enough.

Travel agent

By: Leon

Reviewed on: 08 Feb 2019

Excellent.She is very efficient and greatly responsive

Birthday Trip

By: Joanne

Reviewed on: 06 Apr 2019

Suzy was fantastic- she arranged for a birthday trip for me and my husband and she went over the top. She got us great reservations for a bday dinner, awesome massage appointments, she handled a last min travel change without missing a beat (and less than 12 hours prior to take off), she had flowers and treats sent on the actual birthday. I can't wait to plan another trip with her!

Excellent travel advisor

By: Sonya

Reviewed on: 13 Apr 2019

Suzy was very helpful and offered excellent options for my trip to Buenos Aires, Argentina. I was very happy with her hotel recommendation and I hope to work with Suzy again in the future. I truly appreciated her support and travel expertise.

Excellent Travel Advisor

By: Sadie G

Reviewed on: 02 May 2019

I love working with Suzy. She is fantastic. She is very understanding of all my travel needs. She responds quickly to all questions. Suzy makes planning a trip easy. I highly recommend her to all travelers. She's the best.

Indonesia / Japan

By: Carly

Reviewed on: 29 May 2019

Suzy Xiu is wonderful. She is very knowledgeable, helpful, and very responsive to all emails and calls. Thank you, Suzy!

Trip to NYC

By: Leon

Reviewed on: 02 Jun 2019

She is very efficient


By: Jeff Westphal

Reviewed on: 06 Jul 2019

She is exceptional!

Suzy Xui

By: London jaunt

Reviewed on: 30 Jul 2019

Suzy is amazing!!!!

Netherland/Belgium Trip

By: Cindy

Reviewed on: 17 Aug 2019

Suzy is always terrific -listens to what we want and puts together an outline itinerary that is usually what we wanted. Her hotel choices are always spot on for our needs.

First time to visit Italy

By: UGA Browns

Reviewed on: 26 Sep 2019

Suzy was awesome! We loved all of her recommendations and all of the arrangements went flawlessly.

Review od Suzy Xiu

By: Elliot Tamir

Reviewed on: 30 Dec 2019

Suzy is knowledgeable and responsive. I enjoy working with her.


By: TheKab

Reviewed on: 12 Jan 2020

Suzy is the best! Her attention to detail is spot on!

Working with Suzy Xiu, you will have access to:

  • - Special perks and extra amenities
  • - An experienced travel guide whom you can rely on before, during, and after the trip
  • - Exclusive luxury resorts and properties
  • - Once in a lifetime experiences

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