Stephen Puddle 

Georgetown, ON Canada
Why work with an advisor? 
 100%
Recommended
26
Reviews
 
Travel Specialties
Interests
  • Safari
  • Air Travel
  • Independent Tours
  • LGBT Travel
  • Ocean Cruising


Destinations
  • No Destinations
Selling Travel Since
1978
Languages
  • English

My Background

It would be my pleasure to pass on to you my knowledge & expertise gained through many years working in the travel industry. And also from being a world traveller!

Most of my time has been spent as a personal travel advisor in offices in New Zealand, Australia, and Canada. I have also worked as a flight attendant with the international division of Virgin Australia Airlines and as an airfare specialist helping travel agents.

I place a high regard on top customer service and believe that my clients should feel that they have my total attention, regardless of the travel arrangements they need to make. 

I also believe good and clear communication is important and to that end stay in touch with my clients with updates and information through-out the booking and travelling process.

If you would allow me the privilege of handling your travel arrangements, you can be assured of a high level of professionalism and care.

Places I Have Traveled


Reviews and Recommendations for Stephen Puddle

100%

of 26
guests
recommend


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Expert friendly service

By: Joy


Reviewed on: 02 Dec 2015

Thanks for overseeing travel arrangements for recent trip. Appreciated extra tips & willingness to go extra mile. Would recommend daylight saving awareness included please & no breakfast included in hotel cost on day of early departure.

Service - Above and Beyond

By: Dave


Reviewed on: 10 Dec 2015

My wife and I contacted Stephen on the recommendation of a friend when normally I do all of my own bookings. However this trip was gong to be a little more than a short trip to somewhere in Canada or the States and in fact would take us to multiple countries and around the world. As it turned out we had to change the trip substantially and ended up booking just one return flight to India through Stephen. But this was after he spent considerable time researching different options for us and didn't appear to "blink an eye" when I told him our trip was being modified - he just did what he could to help us. So if anybody is looking for someone to assist them with travel issues there is no doubt that Stephen has the best interests of his clients at heart and has a genuine desire to make sure they are satisfied.

Good and timely service

By: granola


Reviewed on: 03 Jan 2016

Good trip, especially coming home. The customs and security in Toronto heading to US was horrendous, backed up by an hour, with not enough manpower, but that was not the fault of the agency. Coming back was a breeze. Thank you very much

Excellent service

By: Going places


Reviewed on: 08 Mar 2016

We received excellent service from Stephen and would recommend him. He charges a fee, but it's worth it.

Awesome Service

By: Lelly


Reviewed on: 25 Aug 2016

On a recent trip I was travelling with a large group and there were a number of problems -- a missed flight, problems with immigration, and a cancelled flight. If it weren't for this super awesome and patient agent I wouldn't have been able to enjoy the trip or indeed get to my destination. This guy is a gem.

Got me out of a tight spot

By: Boffo


Reviewed on: 28 Mar 2016

I was supposed to fly through Brussels the day after the bombings. Stephen rerouted all my flights, arranged my hotel, and sent it all along ever email. I would never have been able to sort this out myself!

Competent and friendly

By: Helene


Reviewed on: 02 May 2016

My trip to Florida went very well. Upon return, there was a change at the Toronto airport. My written instructions conflicted with the new method of handling passengers who were connecting with other flights. The process had been just recently changed, and my written instructions were not up to date. However, it was easily corrected by the people at the airport. Service from Stephen has always been excellent: friendly and efficient.

Perfect vacation, everything covered

By: jpuddy


Reviewed on: 31 May 2016

Stephen knew we were looking to get away, and he messaged me about a great deal with Air Canada Vacations. He gave me some brief details and I just said "Book it!" We wanted somewhere quiet, just for my wife and I, all inclusive. Stephen booked everything for us, sent us all our details, and arranged for full payment to be made later. His instructions for travel were perfect, we met our vacation agent easily at the airport, and everything worked out great. We had a wonderful vacation, and will book our next travel again with Stephen.

Well beyond the call

By: Westcock folks


Reviewed on: 13 Nov 2016

Stephen really worked hard to line up our accommodations for this trip and he did a superb job. Many thanks!

Perfect service

By: Liz


Reviewed on: 13 Nov 2016

I was amazed to be in the front seat of the plane both coming and going to Toronto./Montreal. Changed planes in Montreal coming back and was in the front of the second section. One downside - NO food from M'real to Moncton.

Worry Free Travel

By: Dan


Reviewed on: 21 Nov 2016

Stephen continues to provide friendly and straight forward travel planning for our trips. He makes sure all the details are taken care of for our travels. I highly recommend his prompt service.

patient, cheerful and helpful

By: RedEmma


Reviewed on: 12 Nov 2016

I was not an easy customer. I was slow in making decisions regarding my travel plans, and made various changes, due to competing factors. Stephen did an excellent job, and my trip went very smoothly and I had nothing to worry about. Thanks, Stepen!

Flawless Trip

By: Jan


Reviewed on: 15 Nov 2016

The headline says it all! There was nothing left undone prior to our vacation and so it was truly flawless. We had fun planning our trip with Steven because he is so personable and he adjusted the planning to our pace. I consider these to be fine attributes for a travel advisor.

Wonderfully Planned

By: Happy Traveller


Reviewed on: 12 Nov 2016

Our trip was planned perfectly to suit us and we thoroughly enjoyed it! The choice of tour company and our cottage were excellent. We were very satisfied!

non trip

By: pikachu


Reviewed on: 21 Jan 2017

Stephen is wonderful to work with, friendly and efficient

Group trip to New Orleans

By: Mike


Reviewed on: 02 Mar 2017

Stephen is a pleasure to work with. He responds to any issue quickly and efficiently - even in the evening and on week-ends! I find the advice that he provides to be very helpful and an important addition to the overall success of the trip, especially with a large group of 14 people. He made many suggestions that have saved us a great deal of time and money. Thanks Stephen!

Maiden Voyage!

By: Patty Kake


Reviewed on: 10 Apr 2017

This was my first trip arranged by Stephen Puddle and I would so very highly recommend anyone to him----which I have done by the way!! He was in contact with my as soon as he had to make an adjustment with my arrival back home which I appreciated very much. Because there were several airports that I could have landed at, I was given the chose but also informed of the different cost for choosing that one. I really loved how he made sure I was clear on all the details and would help in any other way he could--even offered to drive me to the very early morning flight out!! Thank you so much Stephen for the wonderful and curtious service you give to all your customers! OX

Flights/ train connections

By: Beegirl5


Reviewed on: 22 Apr 2017

Stephen wasgreat. Hewas nice person to work within lanning the flights for our recent trip to Italyand the Netherlands. He also figured our how wecould travel through the Swiss Alps on a train and then go to Amsterdam. I would most definitely use Stephen's services again and continue to refer others to Stephen , as a travel agent. Yours truly, Carol Dennett

Holland trip

By: Gloria


Reviewed on: 11 May 2017

Stephen is great to work with - he has made travel arrangements for me in the past and will continue to use his services in future.

Spring Travel

By: Lily


Reviewed on: 23 May 2017

Stephen is a good listener and takes in quickly the details of what you're looking for in your travel. His attention to detail allows one to be comfortable with his arrangements and bookings. He sets you off with an itemized list of everything you need to know for each day. On this last trip everything worked out beautifully. We were very pleased with our trip.

Knowledgeable and friendly

By: JP


Reviewed on: 29 May 2017

Stephen understands what travelers need and want, and always builds my trips with my tastes in mind. Whether I'm constrained by cost, timeline, or other complications, he's always able to get me to my destination and back in a way I'm happy with. Highly recommended.

Efficient, friendly and effective

By: Alice's Boyfriend


Reviewed on: 26 Jun 2017

Stephen. Was able to quickly and effectively find reasonably price flights for last minute trip to New Orleans I would recommend him anytime

Strong Client Service Focus Makes for a Fabulous Trip

By: Peekaboo


Reviewed on: 18 Jul 2017

Stephen's knowledge of New Zealand plus his strong client service focus resulted in an itinerary which was manageable, accommodations which were satisfactory and a trip which allowed us to achieve our travel goal to see as much of New Zealand as possible in the time we had available. He ensured that all the details were looked after and that we had all the documentation we required. Thank you, Stephen. It was a pleasure to work with you!

Flight from Alaska to Vancouver

By: Susan


Reviewed on: 16 Sep 2017

I found Stephen very easy to deal with when we planned our flight from Fairbanks, Alaska to Vancouver, BC. He went out of his way to ensure all 6 travelling people together were on the same flight and let us know of any changes in the flight times. Alaska Air was a good choice to travel with. I would certainly recommend Stephen to others and plan on asking him to help with future travel plans. Thank you Stephen, our trip was fantastic.

Special Travel Agent

By: Binchy


Reviewed on: 10 Nov 2017

Excellent! Many things can go wrong when booking a business/vacation trip. Having worked in the fifties in the travel business, I am well aware of this. Stephen is dependable, helpful, and very reliable. We are indeed fortunate to have him and Vision as our travel agent.

Review your advisor

By: Rosie


Reviewed on: 15 Jan 2018

Excellent. Stephen listens to what I want and is prompt is handling my travel plans.

Working with Stephen Puddle, you will have access to:

  • - Special perks and extra amenities
  • - An experienced travel guide whom you can rely on before, during, and after the trip
  • - Exclusive luxury resorts and properties
  • - Once in a lifetime experiences

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