JoAnne Patterson CTC, MCC

Ancaster, ON Canada
Travel Specialties
  • Adventure
  • Food & Wine
  • Culture, History & Arts
  • Safari
  • Spa Vacations

  • Australia
  • New Zealand
  • France
  • Italy
Selling Travel Since
  • English

My Background

I’ve been in the travel industry over 25 years and enjoy experiencing every part of the world (my recent trip to Tahiti was such a discovery of the people, culture, and many of the water activities). The personal connections I’ve made with hotel owners, tour operators, and guides allow me to craft unique itineraries with insider-access for nearly any interest.

Clients consider me an Australia and New Zealand expert – I have family in both countries and especially enjoy trekking outside of Queenstown, luxury lodge stays, cultural Melbourne, and, of course, snorkeling on the Reef. I’ve explored extensively with the top ocean and river-cruise lines, and have more recently embraced health and wellness travel, from quick spa breaks to hiking and cycling adventures.

Travel is an investment in your life.… Take advantage of the personal knowledge, expertise, and global connections I’ve built over more than two decades to design your custom travel experiences.

Places I Have Traveled

Reviews and Recommendations for JoAnne Patterson


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Highly recommended and then some!

By: Joanzzzz

Reviewed on: 20 Aug 2013

I was recommended to try JoAnne many years ago when my regular travel agent retired. JoAnne does not live near us, but she came so highly recommended we went with her rather than look locally. We've not been disappointed in our choice. JoAnne is thorough in all the details, makes recommendations that benefit the client and is always willing to do more if needed. She's been our agent for many years now, and our last cruise was all smooth sailing thanks to her.

Excellent trip once again.

By: Jane

Reviewed on: 21 Aug 2013

JoAnne booked our recent cruise with Crystal to the Baltic. Once again she has done an amazing job. She knows our preferences down to which side of the ship we like to be on. I once booked a cruise on my own- never again! JoAnne is an excellent agent and we now use her for all our travels. Thanks to Virtuouso for another very interesting and enjoyable excursion provided free of charge. We visited the architect Saaranin's house in Helsinki which was a real treat.

Another Great Job JP

By: Dave and Carolyn

Reviewed on: 26 Nov 2013

We've used JP several times now, and her level of knowledge, understanding of our needs, and consideration for us is exceptional. We've travelled for 30+ years and must acknowledge her for "best service ever".


By: sirsam

Reviewed on: 20 Nov 2013

We always find that JoAnne is very helpful on every cruise we take and offers her experience on deciding what to look for on each trip.

Great Service

By: J&J Niagara

Reviewed on: 21 Nov 2013

JoAnne recently booked two trips for us for the upcoming year. She's professional and remembers all the little details plus makes great recommendations.

By: Not provided

Reviewed on: 22 Nov 2013

This is a highly experienced travel advisor who was knowledgeable about your product and gave great well organised service. This was our first cruise and we will likely use JoAnne again when booking a cruise with you.

Ultimate Travel Planner

By: Robert39

Reviewed on: 20 Nov 2013

When planning a trip the only person I go to is JoAnne. Having JoAnne make all the arrangements I can expect an outstanding trip. Every detail is always looked after. Her knowledge and manner is exceptional. Would not travel without consulting JoAnne.

By: Not provided

Reviewed on: 20 Nov 2013

Very hands on and works to ensure that we are comfortable with all of the arrangements. There are no loose ends that we have to worry about when we travel .

Highly recommended.

By: Duke

Reviewed on: 23 Nov 2013

My wife and I have used JoAnne many times to organize our vacations. Always very prompt, efficient and wonderful to work with. Totally satisfied and happy with her efforts. We will continue to use her expertise again in the future.

Highly Recommended

By: JohnVV

Reviewed on: 09 Dec 2013

We were most pleased that Joanne thought of us re: the Celebrity Caribbean cruise in March. While she was way, her staff helped us make our selections (cabin, dining arrangements, cruise date, etc.). Joanne and her office are responsive and thorough. Thanks.

Highly recommended

By: Sharon

Reviewed on: 16 Dec 2013

We find JoAnne most personable and happy to help in any way she can. It is a pleasure to have her as our travel consultant.

Always totally satisfied.

By: Duke

Reviewed on: 02 Feb 2014

JoAnne has always be super helpful with all our travel needs. We would recommend JoAnne to anyone else who wants to save the hassle of searching through the internet.

Highly Recommended

By: John VV

Reviewed on: 09 Feb 2014

As always, JoAnne was most helpful to us in presenting alternative cruises and, ultimately, in selecting the Scandinavia and Russia cruise to suit our interests.  We are thrilled with the itinerary and look forward to being pampered on the Royal Princess.  JoAnne has helped us to plan all aspects of the trip, including flights, pre-cruise hotels and transfers and in giving us tips to help us enjoy our visit to this beautiful part of the world.

Highly recommend

By: Sharon

Reviewed on: 09 Feb 2014

We have been a client of JoAnne's for many years and thoroughly enjoy working with her.  She is very helpful in all aspects of our bookings and is more than willing to go the extra mile to make our travel arrangements and ensure that we have a wonderful vacation experience.JoAnne responds quickly to any questions or concerns we may have.  She is a pleasure to work with

Another Great Recommendation and Trip

By: Dave and Carolyn

Reviewed on: 15 Mar 2014

JoAnne once again, gave us great advice in recommending the Oasis for our family vacation.  She gave us both the pro's and con's, which turned out to be absolutely valid.  Well done, once again, JoAnne.

Highly Recommended

By: John VV

Reviewed on: 04 Apr 2014

Thanks to JoAnne for another terrific vacation.  The organization was superb.  Flights, transfers, check-in and disembarkation all went without a hitch (except for the 3 hour ground stop on the way home, due to thunder storms north of Florida).  The Celebrity Reflection is beautiful and modern.  For the first time, we felt a bit crowded - 3200 passengers - not sure if that was due to ship design or due to the younger, more active passenger group.  Evening entertainment was the best we've seen on any cruise ship.  Overall a great experience.

Absolutely Exceleent.

By: Roland & Joan

Reviewed on: 11 May 2014

We have had the pleasure of dealing with Joanne on several occasions.  Regardless that we are always cost conscious and have too many concerns, she has always been very professional and patient in looking after us.  As long as we can travel, she will be our go to person.Thanks much Joanne!

Excellent service

By: Duke

Reviewed on: 22 May 2014

We have used the excellent services provided by JoAnne several times and have always have wonderful flights and vacations. My wife and I find that by using JoAnne through Vision Travel we have saved much time and effort which we would have had to do ourselves. Our recent flight to Iceland and Germany on Iceland Air was exceptional. JoAnne booked us economy comfort seats which allowed us access to KLM/AirFrance lounges at all airports and wide extremely comfortable seats. We certainly will continue to use JoAnne for all future travel.

She's the best!

By: Mr&MrsWillison

Reviewed on: 30 May 2014

JoAnne is the best... she took care of us and our every need for our honeymoon. She answered all of our questions fully and efficiently. We really appreciated the full package we received before our honeymoon that explained all of the details of our trip - it definitely helped ease the potential stress of travelling.We would recommend her to anyone... thanks again JoAnne.

Best service we have ever had from a travel agent

By: sirsam

Reviewed on: 27 Mar 2015

We have always appreciate the care and extra effort done by JoAnne.

celebrity cruise

By: Alan99

Reviewed on: 06 Apr 2015

Great trip - flying out of Hamilton was fantastic. Some of the info that you provided for the trip was out of date viz; luggage allowance, drink allowance -- also return date information was for the next cruise.

Fantastic Cruise/Great Itinerary

By: Dave and Carol

Reviewed on: 26 Sep 2014

Great itinerary and cruise and delivered more than we anticipated. Food as advertised, was superb. Onboard Ambassador was excellent (Jennifer), and re-do of the ship was very nice, maintaining the ambience of a floating boutique hotel. A great way to take in this slice of Europe. Had three criticisms: 1. on land tours (we took the full package), where insufficient time was provided in small towns and villages, to fully absorb them. 2: Arrival, greeting, and registration on the ship needs improvement. 3. Those booking directly through Oceania appeared to receive additional amenities, following initial booking, directly from Oceania e-mail/promotions, that were not communicated to us, either through Vision Travel, or Oceania. Left a bad taste. Having said that, the cruise was a 95%F home run and JoAnne, once again did a great job in orchestrating this.

JoAnne's always great

By: Joan and Jim

Reviewed on: 08 Oct 2014

As always very professional and detail orientated. Loved the hotel recommended in Paris and enjoyed the visit there.

Best in the business!

By: California # 1 Loyal customer!

Reviewed on: 17 Nov 2014

Have been using Vision for 10 years Ancaster Ont. Office Joanne, Nora, and Michell are a shinning example as to customer service and knowledge which leads to having the best vacation ever...Thanks California #1

History & Cultural Education

By: Lynne & John

Reviewed on: 19 Nov 2014

Our Baltics cruise this past summer was extraordinary! It was great to see the historical architecture and to learn a bit about the people and their history. St Petersburg certainly had its contrasts - the opulence of the palaces, cathedrals and museums; then the drab grey apartments where people live. Our favourite cities had to be Tallinn (beautiful streets, buildings, shops and culture) and Stockholm (a very nice blend of old and new, very friendly, interesting to see the where the Nobel prizes are given out). The Royal Princess was a beautiful ship and service was great as always. We would have preferred less rain but, luckily, most of it fell while we were inside (the ship, the bus, the museum, etc.) Embarkation and disembarkation processes were as simple and smooth as we've ever seen! Thanks, JoAnne, for putting this trip together for us. Lynne & John van Vliet

Experience counts!

By: Scouser41

Reviewed on: 21 Nov 2014

Over almost 10 years, JoAnne has always been our sounding board for vacation cruises. Her personal experiences have helped us with our decisions concerning ships, itineraries and accommodations. She is a valuable and respected advisor.

Excellent service

By: Sharon

Reviewed on: 29 Nov 2014

Planning for our next trip is being handled excellently.

Knowledgeable - Respectful - Delightful - Helpful - Professional

By: Jack/Glenda

Reviewed on: 10 Feb 2015

JoAnne has been our travel guru for more than 20 years. We ask about destinations and sit back. Jo provides amazing options customized to our likes and needs. Without exception JoAnne Patterson has transformed our love for travel into a dream. We have been to every Continent and 83 countries through JoAnne's thoughtful and impeccable service. The huge difference between Jo and everyone else is she really cares about us. She will send us updates on the weekend or in the evening. Customer Service is what Jo Patterson is all about. We fear the day that JoAnne might win the lottery and leave the travel business! Our Son and many of our friends now rely on Jo to make their travel plans amazing. Ms. Patterson ensures that our time and money are truly well invested in each and every journey she has arranged for us. We love her and depend on her to provide the best travel itineraries each & every time. Sometimes in life you connect with someone special. We did with Joanne Patterson!

Excellent service as always from JoAnne

By: Jackson

Reviewed on: 08 May 2015

When we book with JoAnne we always expect and receive fabulous, caring, detailed and well timed service. Because Jo knows us so well she makes many of the decisions on our behalf and we are always pleased with the results. I think you can train consultants to provide information and options .... however, first class engaging professionalism and real caring cannot be taught. JoAnne has that wonderful engaging energy and awareness that makes planning a trip so much more enjoyable. We just went back-to-back with Regent on a 29 day cruise and Jo did not miss a beat with flights, rooms, Special in-flight meals for Glenda and all the other amenities we expect from Jo. In our travels past and all our future travels ... we would be lost without JoAnne Patterson.

Friendly service

By: Lily

Reviewed on: 10 Jul 2015

Norwegian Getaway one of the best cruises I've been on. Great entertainment, fabulous food, lots to do onboard ship. Freestyle dining is the way to go, no pressure on when to eat casual dress is acceptable in all dining rooms. Many choices of places to dine. Overall it was a great cruise!

Wonderful to plan our trip (6 people) Very efficient

By: Golf

Reviewed on: 24 Aug 2015

JoAnne was very efficient in planning our family trip ( 6 people) two of which were living in Nanoose Bay BC. Everything was done for us. Pinnacle Grill, Beverage package were absolutely the best value for us!! We have dealt with JoAnne before and will again.

Expert friendly service

By: RonBat11

Reviewed on: 25 Aug 2015

excellent cruise! Food and beverage service was exceptional! Staff in general were knowledgable and friendly. Ship was clean and in good condition - understand it was refurbished recently. That said, there was an annoying water noise problem in our room that, try as they did, the staff couldn't resolve. Overall, however, a lovely cruise - would recommend it, and the ship.

Fabulous France

By: Dave and Carol

Reviewed on: 16 Oct 2015

All aspects of the trip were great, and as represented by JoAnne. Cannes hotel was fabulous, both legs of the cruise were up to Avalon standards, flights were on time and comfortable, and recommendations in Paris were spot on. Very well pleased.

Jo is always so attentive and never misses an opportunity to ensure our vacations are special.

By: J&G

Reviewed on: 14 May 2016

The trust and relationship we have with Joanne gives us an amazing comfort zone we depend on for all of our travels. She is simply the very best. She combines knowledge & caring to provide us with exceptional vacation experiences. We readily recommend Jo and Vision to all of our friends and associates. If you ever think that the "middle man" role of a travel adviser can easily be skipped .... just work with Joanne a few times and then go and try to duplicate what she brings on your own. Can't be done. We have enjoyed more than 20 cruises and land vacations planned and arranged by Jo and have already booked another. What a wonderful treat it is to have Joanne taking care of all of our vacation plans. We just love her!!!!

Caribbean Cruise

By: Pat

Reviewed on: 08 Feb 2017

Joanne is great to work with - goes the extra mile to make sure we are looked after. We use her all the time to plan our trips and would highly recommend er to anyone.

Celebrity's Now Our Choice Of Cruise Lines

By: Dave and Carolyn

Reviewed on: 16 Feb 2017

Fabulous. Attention to detail, relationship with the cruise line, respect for our relationship, and recognition of our personal needs.


By: Nomad

Reviewed on: 17 Feb 2017

Excellent.. She kept us updated and passed along all information that we needed.

Celebrity western caribbean

By: Bandjo

Reviewed on: 01 Mar 2017

Always well looked after by JoAnne

Great Friendly Service

By: Tony

Reviewed on: 04 Jul 2016

JoAnne did a fabulous job at planning our Ireland Trip! The accommodation's were all fantastic, no complaints on all of the breakfasts that were included with our reservations, so much selection and quality of food was very good! JoAnne took the time to listen to what we wanted to do in Ireland and planned all of our accommodations so that we were able to do everything that was on our wish list. She did everything from booking our rooms to renting our car plus provided us with details of what attractions were in the area where we were staying along with google maps from destination to destination. Prior to our departure JoAnne had us come in to her office and went over all of the details with us to make sure that we were comfortable with the plans and that they met everything that we wanted to do! I have always used JoAnne to plan all of our travel adventures and would not hesitate to recommend her to our friends and family. She always does a fantastic job!!!

Very pleased with JoAnne' service

By: Duke

Reviewed on: 03 Jul 2016

Have used JoAnnes service in the past and alway received professional results
Not Recommended

Celebrity Cruise

By: Disappointed

Reviewed on: 17 Oct 2016

More guidance would have been appreciated. We did not receive any info re: cruise embarkation, etc nor any documents. We had to print off our own documents. Also, info on transfers on a timely manner would have been appreciated.

Oceania Insignia Sept 12 2016

By: J & J

Reviewed on: 04 Oct 2016

Began out trip in boutique hotel in Malta, Palazzo Consiglia, in Valletta's old town. It was great and the service wonderful. Picked up Insignia in Valleta. Been on Oceania many times. However, this is the first time since they changed ownership, and although the ship seemed the same, we noticed small differences in service in comparison to previous. Were informed once on board of Norovirus. Staff worked long and hard to stay constantly sanitized, but it did diminish the experience, which is no fault of the ship. Salt and pepper, sugar, milk jugs, cutlery could not be touched. Library books locked away, and cards and paper items limited due to possible infection. All surfaces smeared and sticky with Sanitizer. Ports were nice, especially clean and historic were Palma de Mallorca and Cartagena, both in Spain, and Funchal. Diverted from Bermuda to Nassau for two days, which was a total disappointment to all, and many like us hated Nassau. We went ashore for 1 hour 10 mins

Above and Beyond

By: Ron

Reviewed on: 21 Oct 2016

Smooth Sailing on our cruise around Hawaii with a special greeting of a bottle of bubbly from JoAnne when arriving in our cabin. The cabin was spacious with a large balcony to bring in the outdoors and view the islands as we sailed by. The ship and crew were excellent, particularly our cabin steward Abigail. We ate at the specialty restaurants and the food was excellent (one exception at La Cucina - over-salted to the point of inedible - oops!) - Jefferson's and Cagney's were both super and I recommend them. All transfers were smooth and timely. Consider renting a car while on Maui and Kauai. On Kauai, there is a lovely beach within walking distance of the pier and a really nice little (2 1/2 hour) trolley tour for $50 out of the mall that also is within walking distance of the ship dock. This was an excellent way to get a flavour of the island and JoAnne made it a value added trip as she always does! A+

The Best

By: Chloe

Reviewed on: 01 Feb 2017

We have worked with JoAnne often and it has always resulted in fabulous memories and a pleasurable experience. Her vast knowledge is always a benefit to selecting the perfect options for a trip. This one was no exception.

Oceania cruise Riviera Eastern Caribbean

By: renaellen

Reviewed on: 07 Feb 2017

She was friendly , personable, knowledgeable and paid attention to details.

New Zealand

By: Duke

Reviewed on: 04 Mar 2017

Joanne went beyond our expectations is arranging and helping plan our vacation. Her thoroughness in arranging every detail alowed us to enjoy a vacation free of any interruptions or problems.

Royalton Riviera Cancun Hideaway

By: rjmcclan

Reviewed on: 09 Mar 2017

Excellent - knowledgeable, helpful, patient with all the back and forth on resort availability - here are some options, I'll take door number 2 - oh oh door number 2 is gone, here are the new options - it was a moving target with a popular resort but we ended up with excellent accommodation and service.


By: sirsam

Reviewed on: 25 Apr 2017

We have dealt with JoAnne for over 13 years and find her experienced as a travel consultant which gives us confidence in using JoAnne for all out travel needs.

Friendly agent

By: Brian

Reviewed on: 29 Apr 2017

Great. Knowledgable.

Trip to Ireland and Scotland

By: satisfied

Reviewed on: 28 Sep 2017

I have enjoyed working with JoAnne Patterson for many years. The latest trip was wonderful and beautifully planned everything went like clock work. We were very pleased with the outcome and look forward to working with JoAnne again on our next adventure.

Brighton and Dover UK/New Zealand

By: Doug and Flora

Reviewed on: 05 Oct 2017

JoAnne is an amazingly thorough and efficient organizer. Not only has JoAnne planned several of our vacations, when we had to return home early due to a death in the family, she went out of her way to insure our flight home was arranged to get us back as quickly as possible. Due to the early curtailment of a vacation last winter, her help in recovering prepaid expenses through our insurance was unbelievable and much appreciated.

Portugal in the Fall

By: Sue Mann

Reviewed on: 29 Oct 2017

Joanne is always great to work with. She is professional, knowledgeable, resourceful, responsive and delightful. She travels a lot herself, so she often has firsthand knowledge of a destination or a hotel. Her recommendations have always been great and our trips have gone without a glitch. She truly adds value.


By: Tillman & Wendy

Reviewed on: 01 Nov 2017

We have worked with Joanne Paterson for many years Trips to Europe and many Cruises. She is absolutely outstanding Her attention to detail is amazing. Out of 10. we give her 13 It is a pleasure to work with her

Azamara Quest Nov to Dec 2017

By: Bogart

Reviewed on: 24 Dec 2017

Great ! JoAnne was always available to answer any concerns and quickly resolved any problems that came up. Always very pleasant and reassuring . We are very happy with JoAnne and will continue to use her expertise on our future travels.

Everything We Thought It Would Be

By: Dave and Carolyn Goddard

Reviewed on: 21 Dec 2017

Excellent experience. Addition of UMAPPED an efficient and informative tool. Also, transportation from Prague Airport to hotel was superb. Excellent driver with great interpersonal skills. Overall, a superb experience.

very efficient and responsive

By: Clarissa

Reviewed on: 08 Jan 2018

JoAnne was a pleasure to work with and helped make our vacation a success

Our one-and-only Travel Advisor since 2002

By: John

Reviewed on: 18 Feb 2018

As always, JoAnne provided quality advice and helped to make our preparations for this cruise a breeze. She knows our travel preferences and recommended an excellent itinerary for us. JoAnne has been our advisor since 2002. We wouldn't work with anyone else.

Best advisor

By: Traveller

Reviewed on: 16 Feb 2018

Always attentive to detail and very helpful when needed.

Coping with delays

By: Diane

Reviewed on: 16 Feb 2018

Joanne kept me informed of flight delays and cancellations and was helpful when we had to reroute our travel over a snowy February week.

Working with JoAnne Patterson, you will have access to:

  • - Special perks and extra amenities
  • - An experienced travel guide whom you can rely on before, during, and after the trip
  • - Exclusive luxury resorts and properties
  • - Once in a lifetime experiences

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  • Australia
  • New Zealand
  • France
  • Italy