Susan Butler ACC

Davidson, NC United States
The Travel Butler LLC, an independent affiliate of Travel Experts, Inc.
Travel Specialties
  • Adventure
  • Family Travel
  • Honeymoons
  • Safari
  • Ocean Cruising

Selling Travel Since
  • English

My Background

I have a Masters and Bachelors degree in Business-Accounting from Texas A&M University and am a Certified Public Accountant. After seven years working in the corporate world and planning my own fully customized domestic and international travel experiences, I decided to combine my business background, entrepreneurial spirit, and passion for travel and became a luxury travel advisor. I love curating unique and memorable travel experiences and corporate functions. My clients appreciate my attention to detail, the value they receive, and that I keep their personal taste at the heart of every creative idea and destination decision.

A few of my interests and specialties are custom vacations worldwide, adventure travel, honeymoon and anniversary celebrations, ocean, river, and expedition cruising, as well as family and multi-generational experiences. As a luxury travel specialist I am passionate about exploring the world we live in and I delight in making your bespoke travel dreams come true!

Places I Have Traveled

Reviews and Recommendations for Susan Butler


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Expert travel advice from Susan.


Reviewed on: 24 Sep 2015

The travel to Budapest, Amsterdam and all the ports between on the Viking River Cruise was a wonderful trip. The special private guides in Budapest and Amsterdam made the trip especially seamless and a pleasurable trip. I highly recommend Susan to anyone planning a trip. She utilizes your time to the fullest and her planning and expertise make the trips wonderful!!

Excellent Service!

By: LCJ55

Reviewed on: 18 Sep 2015

Susan was an integral part of our Mediterranean cruise planning process. It was a trip of a lifetime, and it would not have been so without her help! She took care of every detail, and gave excellent advice on our pre- and post- cruise stops. I would have been completely lost without her!

Trip to Galapagos was fabulous!

By: lcj

Reviewed on: 22 Feb 2016

Susan assisted us with our trip to the Galapagos Islands, and it was a fabulous trip! She recommended Quasar Expeditions; I would highly recommend them if you are interested in going to Galapagos. Thanks Susan!

Great Service

By: RG

Reviewed on: 08 Jun 2016

Prompt service...would recommend to anyone!

Awesome experience, as always!

By: LGoodge

Reviewed on: 28 Jun 2016

Susan has always provided stellar service and plans trips for my husband and I (including our honeymoon!) that always exceed our expectations. This is why we went to her for help planning our first anniversary trip to Antigua. She set us up at Hermitage Bay, and it was absolutely fantastic. Outstanding food, service, and overall ambiance. It was exactly what we were looking for. Thanks again, Susan - you're the best!

Amazing as always

By: Rory

Reviewed on: 01 Jul 2016

Vegas was SO much fun and we loved all the perks from Susan!!

Superb custom travel service!!!

By: Dawn1222

Reviewed on: 05 Jul 2016

Susan Butler recently arranged a European trip for my husband, my 14-year old son and me. It included a soccer game, trips to World War II sites, old traditional European castles, soccer excursions, etc. In other words, it was an absolute nightmare to arrange. How in the world was someone to include all of these into a 2-week trip? I am not sure how she did it, but Susan Butler did it and did the job amazingly well. My family had a fantastic time. I am recommending Susan to all of my friends planning a vacation to Europe or anywhere. She is easy to work with and listens to you. She was wonderful in setting up our trip and communicated clearly and concisely everything that needed to be done. Her timeline was understandable, I understood when I needed to make my payments and nothing was left to chance. I will definitely be using Susan again in the future. Love, love, love her services! Cannot recommend her enough.

Booked Us A Great Honeymoon!

By: kacyjo9

Reviewed on: 21 Jul 2016

We first approached Susan with a broad idea of what we wanted for our honeymoon: beach, all-inclusive, relaxation! She sure delivered on that and then some! Susan's travel expertise helped us every step of the way. Based on our budget and what she wanted, Susan knew where she wanted to send us right away. As we researched the resort (Secrets Maroma Beach in Mexico), Susan answered any questions we had promptly. When we were ready to book, I can't believe how easy she made it for us. And finally when we got to the resort, we were blown away! We had an amazing trip made possible by Susan! We would highly recommend her services to anyone looking to plan a vacation.

Great travel agent.

By: Mama

Reviewed on: 08 Mar 2020

Loved her helping us plan the trip. She provided us with a complementary specialty dining experience. Everything was well done.


By: Shay

Reviewed on: 14 Oct 2020

Susan was outstanding! Professional, responsive and a joy to work with when planning our vacation.

Knows me so well!

By: T

Reviewed on: 25 Aug 2016

Susan did an unbelievable job planning our vacation! After using her for several years, she has a complete understanding on what I am looking for on holiday. She is meticulous in her detail and always provides us with all the information we need. The resorts that she has recommended have far exceeded our expectations. Her restaurant recommendations are always wonderful. I would recommend her to anybody that wants to have an exceptional experience!


By: Debbie

Reviewed on: 13 Sep 2016

The private drivers and tour guides were fabulous

Exceptional, personalized service

By: Snapper

Reviewed on: 12 Sep 2016

Susan never fails to exceed my expectations. Our 5th trip booked with her was no different. Her attention to detail and thoughtfulness allows us to enjoy our vacation with no worry. In my opinion she is an expert in the field and the reason I will continue to use and recommend using a travel advisor. The other two couples in my group described her as phenomenal. Could not be more pleased with this memory making trip of a lifetime. Cheers to Susan!

Amazing Experience in Croatia!


Reviewed on: 21 Sep 2016

Susan planned an amazing trip to Croatia for me, my husband and our 4 friends. We spent 2 nights in Dubrovnik then drove up to Split and spent a night there before embarking on a week long chartered yacht with the best skipper and hostess we could have asked for. We followed it up with one last night in Dubrovnik. The hotels Susan recommended were great but the best part by far was the week island hopping via out private yacht. There's no way we could have found such a unique experience on our own! Thanks Susan!

Wonderfully planned trip!

By: Ann66

Reviewed on: 10 Oct 2016

Susan did a great job planning and booking our trip. She found great guides for our time in Paris. We felt that we were able to maximize our time there with her help. Everything worked smoothly and we such a good time from start to finish!

Wonderful trip!

By: Lele55

Reviewed on: 08 Oct 2016

Our trip to Scotland that Susan planned was absolutely fabulous! She paid attention to so much detail, even remembering from a previous trip that we would be there on my birthday. There is no way we would have had such a wonderful experience without her help! She has us as customers for life.

Fall New England Trip

By: Richard

Reviewed on: 09 Oct 2016

Great service, everything was done in a professional manner. The lodging was excellent. Susan is great.

Wonderful Trip to France

By: Texan to France

Reviewed on: 11 Oct 2016

Susan, did an expert job of planning our trip and guides while in France. She made the trip seamless and enjoyable with the best of guides and a great hotel location in Paris. Our trip would not have been the same without her help. I highly recommend Susan for planning and executing a great trip.


By: Tommy

Reviewed on: 17 Oct 2016

Susan has planned several vacations for us and always done an excellent job. She has a feel for the type of place we like to stay and the things we like to do. Her attention to detail is one that I greatly appreciate. I would recommend Susan to anyone that wants a fabulous experience.

Goes above and beyond

By: Sullygirl

Reviewed on: 06 Jan 2017

Susan went above and beyond in assisting me with our first out of country family vacation. We had originally planned on going to a particular location and resort but after discussing it with Susan she felt there might be better options that were more aligned with our budget. She presented us with a variety of options and we ended up going with her recommendation. Since this was our first out of country family trip and our first all inclusive trip I was extremely particular on all the details. We had certain things that I just wasn't going to compromise on and Susan delivered. She helped us organize not only our trip but also coordinated a variety of activities so they were all planned in advance and ready to enjoy once we arrived. Our trip was a smashing success - I highly recommend Susan for any travel needs!
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Travel expert Susan

By: Blair Bunch

Reviewed on: 17 Jan 2017

I was referred to Susan Butler by a friend who had used her services for an overseas trip.We had a trip planned to Isreal and wanted to incorporate a 5 day layover in Paris,and make a day trip to London...when I told Susan my idea I think she thought I was crazy. She helped orchestrate the most amazing family trip we have ever experienced. Every detail was exactly as she had told me. We communicated through email and text most of the time. I called her several times as well; and she was always available. She booked all of our transfers to and from the flat we rented. Also,the car service and guided tours for the days we were there were amazing! She truly knows what she is doing, and has amazing connections everywhere! Our family of 5 had the trip of a lifetime for those 3 weeks.We will forever remember all the memories we made, and cherish the 1500 pictures we took! I can honestly say that I not only found an amazing travel expert in Susan, but also made a new friend! THANKS


By: Goraider

Reviewed on: 14 Jan 2017

On our trip to Paris, Normandy and Provence France Susan arranged our trip with no detail left untouched. From the expert travel guides to the fabulous location of our hotel Susan made our trip without stress and a great experience. She even made plans and arrangements for an evening concert at St Chapelle Chapel one evening which was a special performance by talented musicians. Our trip included river cruises to Normandy and Provence France as well as personalized guided tours of Versailles, Foutainbleu, and Vaux Le Vicomte Palaces. The personalization of the private guides were especially helpful in maximizing our time giving us a historical perspective of the sites. I recommend the advice and expertise Susan offers since she gives you a trip of great memories from one that obviously loves to travel.

Vegas Aria

By: Rory

Reviewed on: 09 Feb 2017

She is fantastic to work with. Very professional and timely in communication. Her perks at the Aria were awesome, as always! Thank you!


By: Denise

Reviewed on: 14 Feb 2017

Susan was so easy to work with. She has a great attitude. Very knowledgeable. Would love to work with her again.

The Amazing Susan Butler!

By: Tommy

Reviewed on: 29 Mar 2017

She is amazing! She always finds exactly what we are looking for!

She's Amazing!

By: Rory

Reviewed on: 14 May 2017

She is responsive and the perks she gets us, so awesome!

Knows the travel business

By: Shoe

Reviewed on: 26 Jun 2017

We have used Susan as our advisor on several trips in different parts of the world. She knows the things to see in different areas, is excellent at striking the balance between planned and unplanned activities, and finds fun, boutique style places to stay that we would never find on our own.

4th of July in Vail, Co

By: TravelBug

Reviewed on: 13 Jul 2017

Susan was great! Loved the extras she and Virtuoso provided for special treats and to make things all inclusive. Everything was taken care of before we arrived....and after when we needed it.

cancun anniversary trip


Reviewed on: 25 Jul 2017

Susan was quick to respond with recommendations, we had a wonderful trip!


By: Mike

Reviewed on: 14 Sep 2017

Susan planned an amazing honeymoon for me and my now wife. We had three separate locations in mind and she was able to pick hotels in each spot to suit our budget and schedule. Travel was a breeze with the transfers she had set up and we had the best times for our more touristy itinerary items. Would highly recommend people to work with her as it relieved so much stress from us with all the other planning leading up to the wedding. Thanks!
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George Strait Weekend

By: Tommy

Reviewed on: 12 Aug 2017

Susan did a wonderful job in setting up our hotel, transportation, and dinner reservations. We had an amazing weekend without any worries and it was all because of Susan Butler.

Italy 2017

By: D Martines

Reviewed on: 19 Aug 2017

Susan was great! Recommended an amazing new hotel in Lake Como where we couldn't have been happier! Also was very helpful on our day of travel when we experienced flight delays that could have cost us $7K! She helped arrange winery tours and drivers as well and all worked out perfectly!

Cabo-Thompson Hotel

By: Brandi

Reviewed on: 10 Aug 2017

Susan is very attentive and ensures our trip goes perfectly. There was an issue upon arriving at the hotel and Susan handled fornus right away and made sure we were taken care of. I highly recommend Susan to everyone!

Mediterranean cruise and Spain

By: Leletx

Reviewed on: 23 Sep 2017

As usual, Susan planned a wonderful trip for us! She asks very detailed questions and then gives many options from which to choose. We highly recommend Susan!


By: Brandi

Reviewed on: 05 Oct 2017

Susan is always available for assistance. She helped plan a 40th Birthday trip to Nashville that included 24 of my friends. All guests were well taken care of with seamless reservations into the Thompson Nashville. Amazing! I will always use Susan to book our travel.

Two thumbs up

By: Stefanie

Reviewed on: 04 Oct 2017

Very easy....she took care of everything

Four Seasons Orlando

By: Rory

Reviewed on: 14 Oct 2017

We received a great upgrade and hoodies in our room! Fabulous travel agent and so easy to work with!!!!

Trip to England, Scotland and Ireland

By: Goraider

Reviewed on: 12 Oct 2017

Susan was detailed with the planning of our whole trip to include hotels, personal tour drivers, blue badge tour guides, tickets to sites, and a daily planned itinerary. She was most helpful whenever we needed assistance and made our trip seamless. Susan made our trip a memory one we can say was a trip of a lifetime.

Trip to Great Britain

By: Ann

Reviewed on: 14 Oct 2017

Susan did a wonderful job planning our trip. Hotels, guides, and transportation exceeded our expectations. Her attention to details made the trip so enjoyable.

Mexico City

By: Brandi

Reviewed on: 29 Nov 2017

Susan, as always, was amazing. I asked for just a couple nights at a great, safe hotel in Mexico City and she delivered. The room was perfect and she added a tasty bottle of red wine for me to enjoy. Can’t wait for my next trip!

Italy at Thanksgiving

By: Tdw4

Reviewed on: 10 Dec 2017

Great family trip planned by Susan! Lots of fun, very educational, great accommodations and logistics,’z

Susan Butler

By: Anonymous

Reviewed on: 14 Jan 2018

AMAZING! She is the best.

Susan Butler

By: Halgrens

Reviewed on: 08 Feb 2018

Susan is amazing and puts every effort in to making sure all our desires and interests are taken care of. She is always responsive to any requests for info and strives to make sure our travel is perfect!

Great trip, well organized

By: Trey

Reviewed on: 21 Feb 2018

We worked with Susan to book and then reschedule our trip to Turks & Caicos. We were originally scheduled to go immediately following Hurricane Irma but the locals and staff were still trying to get their feet back under them. We wanted to be able to experience restaurants and local life off the resort so postponing was our only option. Susan worked with us to find a new date and made the transition of the reservations seamless. We had such a good experience that she is now helping us plan a trip to Greece.

Park city

By: Callahan Family

Reviewed on: 16 Mar 2018

Great, she got us an upgrade upon arrival, which was so nice for me and my son. We have extra room and got the rest we needed. Everything was awesome, thank you!

Wine Country

By: Shalgren

Reviewed on: 22 Mar 2018

Susan is always amazing!! Constantly working to get us the best vacation to meet our needs and wants.

Turks and Caicos

By: JB

Reviewed on: 28 Mar 2018

Susan has always been very professional and informative when helping to put together our holidays.


By: lcj

Reviewed on: 29 Apr 2018

Susan arranged for our stay in Antigua. We had a small problem when checking in, so I sent Susan a text and she had the problem resolved amazingly fast! Susan is always professional and we would not even consider using anyone but her!

Review 2018

By: Ryan

Reviewed on: 31 May 2018

Great, always a pleasure. Great job coordinating hotel and travel in Portugal

Paris Family Vacation

By: Maxwell

Reviewed on: 06 Jun 2018

Susan is easy to work with and responds quickly. Our experience went exactly as planned and Susan’s team in Paris was excellent!

Paris and London

By: Potter

Reviewed on: 17 Jun 2018

We recently came home from our vacation where we visited Reims, Paris and London. We had a wonderful time in part because of the ease of planning and itenerary thanks to Susan. She was very helpful in helping me come up with experiences that would best fit our interests. She was accessible for questions and very responsive to emails. She recommended several excursions that ended up being some of our favorite memories of the trip including private champagne tastings, bike ride to Versailles, and private walking tour around London. She also was very responsive to questions while we were traveling. We unfortunately had an issue with one of the reservations with the private car transfer and Susan refunded us with no question. Taking the pressure off of planning excursions, trains to and from cities and transportation was extremely helpful. We had a wonderful time and will be using Susan in the future.


By: Emily Poe

Reviewed on: 18 Jun 2018

FANTASTIC! Best trip ever. We have already recommended her to friends.

Excellent service

By: Lrock

Reviewed on: 08 Jul 2018

Susan made hotel reservations for us at 2 excellent hotels. The Balmoral in Edinburgh, Scotland and the Ritz Paris. Both reservations came with all of the perks of booking with a Virtuoso travel advisor. Our stays at each hotel were absolutely wonderful including a personal note at each hotel from Susan wishing us a fabulous stay and a Happy Anniversary. She was so helpful and incredibly thoughtful and we can’t recommend her highly enough.

AMAZING Travel Agent

By: CCwesty

Reviewed on: 26 Jul 2018

Susan is an incredible Travel Agent. I have used her many times and recommended her to my family and friends! She is very knowledgeable and always has great deals for you and great ideas for your vacation. I can't say enough and you definitely should use her for your next trip!

Very beneficial working with Susan!

By: Brooke

Reviewed on: 26 Jul 2018

I would highly recommend working with Susan Butler. Not only was she professional, courteous, and a great communicator, she went the extra mile. We greatly enjoyed all of the extra perks we received at our resort because of her involvement in the planning process. After years of booking trips on my own, I will always check with Susan because it was well worth it for our family! Thank you so much, Susan!

Susan is Five Stars -- more, if possible!!

By: Caitlin and Jimmy Wu

Reviewed on: 06 Aug 2018

Susan is a very special agent. She has an incredible understanding of her client's needs -- even at times when they don't know exactly what they want. Susan took the time to speak to us, get to know us, understand us, and design a perfect honeymoon trip for us. We are so incredibly thankful for her and her talents. We will most certainly work with Susan again in the future as her knowledge of regions surpass anything we were able to read via the internet. She is a world-class agent, and, human being. I wouldn't hesitate to refer her to friends and family. In fact, we have already told the world about her, and will continue to do so!

Paris & London summer vacation

By: Seth

Reviewed on: 19 Nov 2018

She was very enjoyable to work with. I would recommend her to anyone. She had a lot of patience for all of my questions and offered lots of advice on places and attractions. Our travel dates hit a few snags with local events going on; she was always on top of the changes and everything went without issue.

Baltic Sea Cruise and Iceland

By: Leletx

Reviewed on: 17 Aug 2018

Susan is a wonderful person to help plan any trip you may want to take. She coordinated everything with the cruise ship and recommended where we may want to have private tours instead of planned tours the ship offered. We visited Iceland after the cruise and it was a wonderful experience. I highly recommend Susan to anyone planning a trip. She is very professional and extremely knowledgeable.

All Good!

By: Bear

Reviewed on: 27 Aug 2018

She's great and does a very thorough job!

Scotland/Ireland Escape

By: Nick

Reviewed on: 29 Aug 2018

Susan was recommended by a work colleague who has used Susan for a number of years. I contacted Susan on very short notice to try to arrange last minute accommodations for a Scotland/Ireland trip. Susan replied promptly with numerous fantastic options in both regions along with recommendations in each region. In addition to providing everything requested, Susan took it upon herself to contact our existing reservations (I booked prior to being introduced to her) and upgrading our accommodations/packages. We partook in two of the activities Susan recommended at Trump Turnberry (Alex Begg and Chef's Table) and were blown away by both experiences. The cashmere factory was a rather unknown excursion amongst the staff and would have surely been overlooked had Susan not recommended it. Chef's table was fantastic as well. I can't say enough good things about Susan and can say that she now has five new customers whenever we are looking to book special occasion travel.

Trip to Switzerland and northern Italy

By: Ann

Reviewed on: 20 Sep 2018

Susan did a great job planning our trip. She is organized and thorough and kept us informed at every step. She provided a detailed itenerary and made any necessary adjustments. I would highly recommend her.

Wonderful Travel Planner

By: Traveler

Reviewed on: 21 Sep 2018

Susan provided excellent expertise in planning our transportation, accommodations, activities, dining, and more. She customized the trip to our preferences and budget, and would could not be happier with her services. The trip was one for the books. We will recommend Susan's services to all of our friends, and look forward to working with her again.

France trip planned last minute, couldn’t be more perfect!

By: Laura Downie

Reviewed on: 29 Sep 2018

She was attentive, professional and detail oriented. We planned a trip to France last minute but I didn’t have any time to do the “real” planning so I hired Susan. The only direction I gave her was that we wanted to see Paris and wine country. She efficiently recommended hotels, a wine tour and transportation. The hotel recommendations were memorable. Boutique hotels with a flare for excellent service. They were both lovely. When our flight was delayed, I quickly sent Susan an email before taking off letting her know that we wouldn’t make our train to Bordeaux. When we landed, she had it all figured out. She even had someone walk us through customs so that we could make one of the trains. She took the stress out of this situation. We won’t hesitate to use Susan again in the future.

Susan is the Best for all of your travel needs!

By: D Martines

Reviewed on: 27 Oct 2018

Susan is fabulous! She is quick to respond and takes care of all of the details! She always has special welcome treats waiting and extra perks! Love working with her!

Wonderful trip to Napa

By: Clovis

Reviewed on: 18 Nov 2018

Delightful trip with details well planned. Loved the wineries we visited and the arrangements with the driver/guide were perfectly handled.


By: Halgren Family

Reviewed on: 04 Dec 2018

Susan Butler is amazing as always! She constantly chooses the right hotels for us! Wouldn't use anyone else.

New Zealand Trip

By: The Nashes

Reviewed on: 02 Jan 2019

Susan was great to work with planning our 2.5 week trip to New Zealand. It was clear she was most interested in creating a memorable experience for us. She was extremely knowledgeable and great for giving us options to work within our budget. She took all the stress out of planning a significant international trip. We have already recommended Susan to several friends and family members and came home thinking of where she could help us go next.

Best Advisor

By: Lauren

Reviewed on: 04 Jan 2019

Working with Susan is the only why I plan to book travel in the future. She’s so punctual to work with and didn’t miss a beat before, during or after our recent trip. Looking forward to the next two!


By: Halgren

Reviewed on: 31 Jan 2019

Great! and always great!

Baltic Sea Cruise/Iceland

By: Baltic Seas Cruise

Reviewed on: 02 Mar 2019

Susan is wonderful to work with. She asks a lot of questions when planning, and makes suggestions accordingly. The cruise itself was pretty much a set itinerary. We added 6 days in Iceland and Susan put together our itinerary and it was wonderful!

Hire Susan!

By: ACErcums

Reviewed on: 10 Apr 2019

I was most impressed with how quickly Susan responded to ALL my emails! She made great recommendations all along the way for my honeymoon trip. We had an amazing 10 day trip in Hawaii and wouldn’t change anything. 10/10!!


By: Marisa Callahan

Reviewed on: 11 Apr 2019

Great! She’s always so easy to work with and fast!

Amazing trip!

By: Alicia

Reviewed on: 24 Apr 2019

Susan’s attention to detail and “special touches” made our trip unique! We had an awesome experience.

Anniversary Trip

By: Mickie

Reviewed on: 20 May 2019

Susan was wonderful to work with! She listened to what was important to us and what we were looking for in a celebration trip. She had several recommendations for us and handled all of our questions with such patience! Then, when we arrived and had a room not quite to what we were expecting, she called and spoke with the hotel directly for us. They certainly listened to her and changed our room quickly! Will use her ALL the time!

First trip to Italy...

By: mjorg

Reviewed on: 28 May 2019

Susan was a great communicator. Clearly laid out what to expect and everything was as described. We knew where to be and when, this made things much less stressful. The activities, hotels and services she suggested were fantastic.

Paris & Italy

By: Rory

Reviewed on: 20 Jun 2019

Working with Susan is always an incredible experience. She plans a perfect, seamless trip for us. The hotels were individualized to what we were looking for and the transfers were always on time and polite. Thank you!

Simply the Best


Reviewed on: 25 Jun 2019

I endorse and encourage everyone I speak with to partner with Susan to plan their travels. After spending significant time trying to plan a 2 week trip to Sicily (and having numerous calls with a time difference and language barrier) I realized the moving pieces were too numerous and complicated (drivers, guides, transfers, etc.). Having never used a travel agent, I was initially hesitant. However, from the first call I knew we were in good hands. Susan listened to our wants, designed a trip with several options, and put it all together. The trip was perfect. Everything went smoothly. Wonderful guides, hotels and drivers. We’ve now planned another trip for our anniversary with Susan. This is a trip that I could of planned myself. However, Susan is able to get you better rates with significant perks that you cannot get on your own. Not to mention the presents we found in our rooms when arriving! Difficult or easy - call Susan, she is truly professional and amazing!


By: Michael

Reviewed on: 22 Jun 2019

Awesome. Just because I need more characters: awesome.

Rosewood Myokoba vacation

By: Michelle

Reviewed on: 26 Jun 2019

There aren’t even enough words to express how pleased we were with this trip!! From the minute we were picked up at the airport every experience was 5 star! Susan thought of every detail!! I especially loved the welcome Mezcal and guacamole in our room when we arrived! Susan recommended this hotel to us after I initially was looking towards Tulum and IM SO HAPPY we went with her recommendation. She doesn’t just suggest places.... she visits them and knows her stuff!!


By: Mitz

Reviewed on: 04 Jul 2019

We had a great time and Susan gave us all the tools we needed:) Thank you!!!

Family Resort Stay

By: Brooke

Reviewed on: 07 Jul 2019

We have worked with Susan for several short family resort trips. The trips that she plans are always better than the ones we plan ourselves! Susan is always quick to respond, and she is able to get so many extra amenities for our stay! I have recently recommended her to some friends. We will continue to work with her in the future. Thank you so much, Susan! You are wonderful!

Above and Beyond

By: Lauren

Reviewed on: 13 Jul 2019

Working with Susan for travel makes my life so much easier and allows us to fully enjoy and experience the hotels or destinations we visit. She’s incredibly prompt with responses and never misses a beat.

Excellent stay at Sunset Key

By: Britt

Reviewed on: 22 Jul 2019

Susan helped plan a girls long weekend for us, and she nailed it!! She asked very good questions during the planning phase to get a good idea of who we are and what we want to do on our vacation. She recommended Sunset Key Cottages, and it was the perfect place for us. I would definitely entrust her to handle any of my travel affairs in the future.

Kimpton Seafire Grand Cayman

By: Michelle

Reviewed on: 28 Jul 2019

This was our third vacation to book with Susan and it was nothing short of amazing!! We traveled with three small children and our grandfather who is elderly and we felt so attended to for our needs. We received a beautiful platter of snacks +champagne upon arrival, along with stuffed animals and beach toys for our little ones!! The upgrades+ attention to fine details is what takes a trip to the next level and this wouldn’t be possible without Susan.

Susan is amazing.

By: Em

Reviewed on: 05 Aug 2019

Susan is an amazing travel agent. Without even physically meeting my boyfriend and I feel like she’s known us for ever. Every hotel, restaurant and leisure activity she recommends for us is spot on. I would highly recommend her to any traveler.


By: Husky

Reviewed on: 06 Aug 2019

It was easy to communicate about the trip. Susan was very efficient and thorough. She is detail oriented about each location and also about the needs of each family member for the different areas we traveled. She was available on the trip also as questions came up. The people she had arranging our tours were also very professional, articulate and readily available.


By: halgren

Reviewed on: 19 Aug 2019

great! always fun!

Greatest advisor ever.

By: Mom

Reviewed on: 30 Aug 2019

The best!! Susan planned the best trip that included hotels, private guides, transportation and dining accommodations. We will never forget the great experiences in Iceland.

Trip of a Lifetime

By: Ann

Reviewed on: 28 Aug 2019

Susan planned a trip to Iceland which my husband and I enjoyed so much because we got to experience unique and interesting things each day. She spent time working with the company which provided our guide to chose sites and activities which we would enjoy. Susan chose hotels which were comfortable and served great food. We would recommend her to anyone wanting that special trip.

Agent review

By: Pat

Reviewed on: 25 Aug 2019

She was enthusiastic with great suggestions. She responded quickly to my questions or concerns

Experience with Susan

By: Debby

Reviewed on: 17 Nov 2019

She was a lot of help to us; arranged for complimentary breakfast! She is very professional, and I look forward to working with her again. Thank you, Susan.

British Columbia

By: LisaJ

Reviewed on: 03 Nov 2019

Susan is extremely knowledgeable and professional. We love working with her and highly recommend her!

Very professional, kind and helpful!

By: Desiree

Reviewed on: 31 Oct 2019

Susan is wonderful! Very available and helped us when our daughter became sick while my husband and I were away. The hotel had stated we would be charged for the final night, which we understood, but Susan reached out to her contact at the hotel and the final night was not charged. Very grateful for her help! This was our first experience utilizing Susan’s services and she proved that it’s amazing to have an advocate on your side when you need a little help.

Fabulous Honeymoon!!!

By: Tj

Reviewed on: 22 Nov 2019

Easy and painless

Thank you Susan

By: Russell

Reviewed on: 08 Dec 2019

Thank you Susan for helping us book our trip to New Orleans. We had an amazing time. I appreciate you always responding to our emails in such a timely manner. We will be contacting you soon when we plan our next vacation/getaway. Thanks again


By: Jennifer

Reviewed on: 16 Dec 2019

Wonderful! First time we used a travel agent. Susan was great. She planned our trip to Rome and we had a blast. We had private cooking lessons and my 3 teenagers loved it! I will always use Susan for planning a trip, big or small.

Amazing travel agent!

By: Marisa Callahan

Reviewed on: 10 Jan 2020

Always the best! She’s reliable and always responds quickly!

Great travel planner!

By: Ra Ra

Reviewed on: 23 Oct 2020

Susan is awesome to work with!! We ended up having a challenging situation with a resort, and she handled it so well for us and was able to quickly make a change of travel arrangements AND get us a full refund on the trip that didn’t work out. We were so grateful for her expertise in handling the situation and quickly helping us book something else just as amazing. I highly recommend her!!

Montana trip

By: J.Coulter

Reviewed on: 18 Oct 2020

Susan was amazing as always. Every detail was taken care of. She has never dropped the ball!

The absolute best

By: Jennifer

Reviewed on: 25 Oct 2020

Susan was amazing to work with. She took great care of us and had our room upgraded upon arrival. We would recommend her 100x over! Thank you for all of your help!

Coeur d' Alene

By: Jill Brandt

Reviewed on: 27 Oct 2020

Susan was great to work with. Her response time was impeccable and I can't wait to use her again.

Much Needed Get Away With Husband

By: Kim

Reviewed on: 28 Oct 2020

It's always so nice to work with Susan. She listens to all of our concerns and plans every detail accordingly. She based our trip on past experiences which is so important. We will always use Susan for our important get aways.

Working with Susan Butler, you will have access to:

  • - Special perks and extra amenities
  • - An experienced travel guide whom you can rely on before, during, and after the trip
  • - Exclusive luxury resorts and properties
  • - Once in a lifetime experiences

Explore with the Best

Virtuoso Advisors are constantly pushing the boundaries in unique travel experiences.
Alliance programs are unique tailored experiences exclusive to travelers working with Virtuoso Travel Advisors.
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  • Iceland
  • United Kingdom
  • Argentina
  • Peru
  • France
  • Greece
  • Italy
  • Kenya
  • South Africa
  • Spain
  • Switzerland
  • Croatia
  • New Zealand
  • Australia
  • Chile