Ken Neibaur CTA, DS

Menlo Park, CA United States
Travel Edge (162)
 100%
Recommended
60
Reviews
 
Travel Specialties
Interests
  • Adventure
  • Food & Wine
  • Safari
  • Independent Tours
  • LGBTQ Travel


Destinations
  • Italy
  • South Africa
  • Australia
  • Peru
  • New Zealand
  • View More...
Selling Travel Since
2004
Languages
  • English

My Background

Ken is a Luxury Travel Advisor and Director of Business Development, including management of the Travel Edge (formerly Worldview Travel) office in Northern California. He is a Certified Travel Associate (CTA). Ken's focus is on experiential and adventure travel by land and sea. He also excels at safaris, luxury cruising, group travel, food and wine travel, ship charters, villas, international air, private jets and LGBT travel. He can also assist with hard-to-find theatre, pro sports and event tickets, and premium dining reservations. Ken's "secret sauce" is created from the relationships he has formed with hoteliers and tour providers around the world, to ensure that expectations are exceeded and that every request is fulfilled. He has developed a loyal following of Silicon Valley executives and their families as the "go-to" travel advisor of choice. Ken is backed by the extensive resources of Travel Edge, one of the top-producing Virtuoso member agencies, and he has a dedicated assistant to be sure everything runs smoothly for his clients. He has been voted in the top 5 "Most Admired" Virtuoso advisors, and was named in the Top 25 advisors by Travel Agent Magazine. He was recently featured as the cover story of Luxury Travel Advisor Magazine and has been named a "Top Producer" for Travel Edge annually.

Travel Consulting is Ken's second career, as his background is in senior marketing management for Internet, entertainment, and travel companies in LA and Silicon Valley. Ken is a certified Tour Director and completed the Leisure & Business Travel program at Foothill College. As an elected member of Virtuoso's Marketing Committee, he is on the editorial board of Virtuoso Life Magazine. Ken travels extensively to experience destinations first hand and attends elite travel conferences to further his knowledge and expand his network.

Read the cover story on Ken in Luxury Travel Advisor Magazine https://tinyurl.com/gpfcout

Places I Have Traveled


Reviews and Recommendations for Ken Neibaur

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recommend


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Expert efficient service

By: BB


Reviewed on: 02 Jul 2015

I am very pleased with Ken's service. He always delivers. He is the best travel agent I have ever used. He knows me and my taste and his suggestions and advice are always accurate. He always meets my travel needs and I am very glad I found him.
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Wonderful Cruise from a Thoughtful Advisor

By: Trombonedaddy


Reviewed on: 08 Jul 2015

Ken Neibaur recommended The Uncruise for our proposed Alaska family trip. His first-hand knowledge of the cruise itinerary gave him the "inside knowledge" needed to ensure that our experience was top-notch. Some examples: (1) Ken recommended the rooms we should get - economical, comfortable, and … FAR FROM THE ENGINE. A real contribution to our comfort on the trip. (2) His recommendation of UnCruise vs. other providers was exactly right. The boat met our expectations, and the crew and itinerary exceeded those expectations. He also helped us ensure that the logistics of getting to and from Juneau were as convenient as possible for our party of four coming in from two different destinations. (3) He sent photos of his own UnCruise trip. These were extremely valuable in helping us prepare for the weather we were likely to encounter. We really appreciate Ken’s knowledge and concern for the quality of our travel experience.
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Fast, competent and customized response

By: HannahK


Reviewed on: 21 Sep 2015

I am hooked! Ken always responds promptly. He understands and remembers my idiosyncrasies. He understand destinations and makes great recommendations. He books with great accuracy.
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Once in a lifetime trip

By: trincap


Reviewed on: 20 Jul 2015

Booked an amazing trip to Italy. Ken and his team managed to find the greatest hotels and excursions. Would recommend him and his team to ANYONE that wants to travel.
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Amazing Travel Planning

By: RandyU


Reviewed on: 23 Jul 2015

We just arrived home from an amazing 3 week trip that Ken planned for us. The trip started with an Alaska cruise for 24(!) family members, including 7 shore excursions for the whole group, a cocktail party in our room, and pre-booked dinner reservations on the last night for the whole group. We continued with 2 adventure lodges in Alaska for a week, then finished with 3 days in Vancouver and 2 days in Seattle. There were so many moving parts and Ken made them all fit together seamlessly! Our whole family was raving about the service that Ken provided; we could not have done the trip without him! Thanks Ken!

Wonderful personalized service

By: Hannah


Reviewed on: 10 Aug 2015

Had a great time due to the personalized service. My mother was in a wheelchair, and the driver was most helpful. The guide got us in amazing places and in front of lines.

Great support - always

By: Hannah


Reviewed on: 27 Aug 2015

Ken is always providing the greatest support. He really knows his stuff and provides choices as well as relevant commentary for me to select from. He also always takes into account my personal preferences. When he is booking something, I know it is done right.

Always first rate!

By: Travelfan


Reviewed on: 20 Sep 2015

We had a wonderful time!! As always, when Ken plans a trip, no detail is overlooked!! My husband is allergic to down pillows..since we told Ken we have never had down on the bed!! He pays attention to y The little details that make a trip memorable! Thank you!!

Professional and knowledgeable

By: Susan520


Reviewed on: 17 Oct 2015

Ken is incredibly knowledgeable about all the areas he has advised me with. He is professional and always so prompt with his itineraries. I would recommend him to anyone.
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Efficient flexible reliable care!

By: mumoffour


Reviewed on: 12 Oct 2015

Ken is efficient, flexible and always reliable. I rest assured that if a bump appears in the road, he'll smooth it over. Thank you, Ken!
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Awesome

By: Danno


Reviewed on: 17 Nov 2015

We had a wonderful time. Everything was in order and couldn't have been better.
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Expert, Knowledgeable and Responsive

By: Trombonedaddy


Reviewed on: 31 Dec 2015

We use Ken's services routinely for family travel. Because our family is dispersed (California, UK, and Iowa), with strong travel preferences, we challenge Ken with every trip arrangement. He's always got wise counsel about the type of travel destination, the best ways to get there, and the best places to stay. Thanks to Ken we've enjoyed memorable hotel stays, delightful cruises, and straightforward journeys.
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Always competent and helpful

By: Kain


Reviewed on: 27 Jan 2016

Ken is extremely responsive. He knows the best of the best, and he opens doors to create VIP experiences. This was yet one more trip with perfect planning

it was awesome

By: steve b


Reviewed on: 23 Jan 2016

the entire trip was awesome... Cape Town, Victoria Falls and both Singita game camps
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Exemplary service & care

By: Stephanie


Reviewed on: 10 Feb 2016

Ken Neibaur of Cardoza Bungey, from the first moment of planning, stepped up to organize all the details of this trip. Suggestions, attention to details, must sees, coordination--each aspect was carefully orchestrated and delivered. When we had a problem, he quickly jumped in to rectify it beyond our expectations. The trip was more than we thought, we created lifetime memories, and we wouldn't even consider working with anyone else. He is simply THE BEST!
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Beyond outstanding

By: LICcouple


Reviewed on: 18 Jun 2016

Our guides, driver, carefully planned itinerary, service and thoughtfulness will never be forgotten. This 25th anniversary Morocco vacation was a lifetime event for us. The superior level in which everything was arranged and executed -- from the surprise dinner and wine and noshes -- to the way Heritage handled a case of serious forgetfulness on our parts. We left our passports and other valuables in a Tangier hotel safe! A few days later, we had our passports back in hand and we are so thankful. We will book another big adventure again because of the superior level of service we experienced.
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La Quinta for young family

By: JTM


Reviewed on: 27 Jun 2016

We had a great time. We have three kids ages, 4, 4, and 2. We had two adjoining rooms and put the kids in the room next to ours. Place was filled with families, kids everywhere. It's great how there is a main pool with splash pad, but also lots of pools everywhere so you can always find one that is quite. I'm glad we decided to go with the free breakfast because it was very expensive for cereal and juice. Next time though I just might bring some cereal bowls and buy some milk at the store (and use the credit towards spa or something else). But overall, La Quinta is great. We will go back. thank you Ken!
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A wise travel agent

By: Pamela


Reviewed on: 19 Jul 2016

Ken is really good at what he does. He is incredibly responsive, attentive to detail, patient, knowledgeable, not to mention unflappable. We have booked three big family trips through him and have never been disappointed. He takes very good care of us. He has a great deal of experience and it has translated into an expert wisdom about people and travel.
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Totally Awesome Adventures by Disney Trip!

By: The Mighty One


Reviewed on: 10 Aug 2016

Ken did a great job planning our trip. The airplanes were fantastic. Adventures by Disney was absolutely terrific. Ken did a great job rolling with us on the changes we needed. Thanks Ken!
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The Best !

By: Nanz of 4


Reviewed on: 07 Sep 2016

Ken Neibaur is the best. He is a true professional and goes out of his way to make your experience above and beyond.
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Peru Anniversary Trip

By: Brenda


Reviewed on: 16 Sep 2016

This trip was a celebration of 30 years of marriage, my retirement, and both of us turning 60. It was FABULOUS! Ken and Cardoza Bungey did a wonderful job planning and coordinating the trip of a lifetime, with every little detail addressed before we left the US. It was a relief to get off the international flight, see a sign with our names and not have to think twice about transportation every step of the way. The tour guides and drivers on the Peru side did a wonderful job; they were prompt, informed, professional, and fun. The tours provided a good balance of history/culture, hiking, and up close and personal Peruvian life including the visit and lunch with the weaving family in Chinchero and hike from the ruins of Moray. The Amazon Rainforest was the perfect follow-up to the hike on the Inca Trail; being serenaded by red howler monkeys still makes me smile. All in all, this was a wonderful experience and we look forward to our next adventure with Cardoza Bungey!
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As always with Ken, perfection

By: Eve


Reviewed on: 19 Sep 2016

Every trip that Ken plans for us is exceptional..he takes care of every detail...and some we don't even think to ask about!!!!!

Excellent overall

By: Smbwoodside


Reviewed on: 20 Sep 2016

Both hotels were great... nice locations and service... AMA cruise was very good too... food was not as good as Silverseas or Seabourn and wine was mediocre... but other than that we had a nice time... excursions were good and the route along the Rhine was a nice one... we would go again if we liked the itinerary

Well planned and executed trip

By: Bob45


Reviewed on: 11 Oct 2016

Ours was a 16 day trip to Eastern Europe that included a 7-day riverboat cruise on the Danube. Cardoza Bungey Travel were able to reserve the spacious type of cabin we were looking for on AmaWaterways' AMAViola on the dates we wanted, booking it over a year in advance. They then put together a great 5-day pre-cruise experience in Prague with a suite at the Patchuv Palace hotel just steps from the Vlotava River and the Charles Bridge. We enjoyed two expertly guided trips to Terezin and to Kutna Hora and Sedlec outside of Prague. The cruise experience was marvelous with just the right mix of cruising and guided day trips in various towns along the Danube. We then had a wonderful 4-day experience in Budapest at the outstanding Four Seasons Gresham Palace Hotel. Our spacious room overlooked the Chain Bridge and we had a wonderful guide for both a half day walking and all day driving tour of Budapest. I highly recommend Cardoza Bungey travel.
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Desert Trip weekend

By: Dr Nancy


Reviewed on: 14 Oct 2016

Ken - you are the best! We had a wonderful weekend and thank you for organizing it for all of us

Thank you once again!!!!!!

By: Eve


Reviewed on: 12 Feb 2017

Just got back from yet another trip planned by Ken...we don't get on a plane without him..!!! My husband and I wanted a quick respite so went to Hawaii...Ken got us an upgrade, free breakfasts, remembered we don't drink so has my drink of choice delivered on ice!! We have been on safaris to Africa, trips to Croatia, Europe, Australia and Alaska...it does NOT matter where we are going...Ken has never steered us to any guide or hotel that we did not love!!!! I have given his name to everyone I know and garnered many thanks for doing so...:) Thank you, Ken!!!!!

Perfectly planned

By: Worldtraveler


Reviewed on: 22 Nov 2016

I always feel comfortable when Ken Neibaur plans my trips. He gives great advice and keeps the details straight.

Amazing hotel trip

By: Andre21


Reviewed on: 28 Nov 2016

Had a amazing trip and was grateful for going with Ken's recommendation of the hotel selection that placed me directly on the beach of Miami. Absolutely loved staying there and was treating like royalty as soon as I arrived, had a beautiful view, and a wonderful time being able to visit Miami. I want to thank Ken and his team personally for handling all of this and setting up with no problems or issues at all from the start of the trip to the end.

Ken Selects the Best hotels!

By: Trombonedaddy


Reviewed on: 13 Jan 2017

We traveled to England to visit family over the holidays, and returned through New York. Ken selected the Egerton House for our visit to England. It was our first stay there, and it was just perfect. Walking distance to interesting sights, very comfortable room, spectacular service from a lovely staff. We really enjoyed the Egerton House. In New York The Mark Hotel has become our home in New York. It's convenient to our interests, with comfortable rooms and once again spectacular service. In the case of both hotels the Virtuoso amenities Ken provided made each stay remarkable and special. Thanks, Ken!
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Great personalized service

By: Allcontinents


Reviewed on: 14 Feb 2017

Having Ken on the travel team is a pleasure. He knows destinations and makes sure that everything is correct and prepared.

Puerto Vallarta vacation

By: Liz


Reviewed on: 21 Feb 2017

Excellent. He understood what we were looking for and made a good recommendation. The problems we had at the Garza Blanca were due to poor or inconsistent service. The facility was beautiful and our large one-bedroom apartment with a veranda on two sides was spacious and well-appointed. The hotel was slow to respond to our complaints, and the service never improved.

review of Ken

By: Missy


Reviewed on: 13 Mar 2017

The best as always. He knows how we like to travel and stay and comes through with flying colors everytime.

Great sustained performance

By: Zzz


Reviewed on: 26 Mar 2017

We have booked multiple trips with Ken and every one has been a great success...

Simply the best!

By: World traveler


Reviewed on: 14 May 2017

Planning a world cruise and 6 mini off-ship excursions is not for the faint of heart. Ken flawlessly coordinated every aspect of our trip, made creative suggestions, and stayed involved thruout the 4 month trip as we added reservationsand excursions. He tweaked side trips, added new ideas, and stayed connected as we meandered the world. He is impeccably talented, knows the best of the best everywhere, and never missed a best. You'd think he'd tired of us, but never let us down. I would never let anyone else plan a trip for us. 5 stars to Ken!
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Galapagos

By: steve


Reviewed on: 20 May 2017

great... we have used Ken for a long time because of his solid and consistent performance
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Peru 2017

By: Mark B


Reviewed on: 10 Jun 2017

Fantastic - very responsive, clear and thorough. Great guidance throughout. Wonderful recommendations, and the whole trip could not have been more seamless.
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Italy 2017

By: eyes


Reviewed on: 09 Jun 2017

Ken was very organized and brought his vast travel experience to the planning process that added a lot of valuable insight for consideration.
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France wedding tour 2017!

By: KimG


Reviewed on: 10 Aug 2017

We had an extraordinary experience working with Ken and his team! Ken helped us determine our entire trip, centered around a wedding we were attending in a more obscure town, and then set us up with THE best guides and hotels! No detail was left unattended to and we traveled with total confidence. We will never do an extensive trip again without Ken and truly cannot say enough great things about him!
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Reservations always perfect

By: Worldtraveler


Reviewed on: 21 Aug 2017

Ken is always looking out for his clients. Everything is planned to perfection

a fantastic resort in a paradise

By: Latke's mom


Reviewed on: 23 Aug 2017

Working with Ken was very positive and congenial. I appreciated Ken's personal knowledge of the destination we were planning. I definitely look forward to working with him again.

Knowledgeable and Responsive

By: Trombonedaddy


Reviewed on: 20 Aug 2017

We have worked with Ken for years and find him to be knowledgeable, responsive, and concerned about our needs. He matches his recommendations to our needs. He's learned our travel preferences and makes great suggestions that make our trips more enjoyable.

He. Is. Phenomenal.

By: Dar


Reviewed on: 30 Aug 2017

Ken is fantastic, easy and professional to work with. His recommendations are always spot on and if there ever (which is rarely) a problem he rectifies it immediately. I will continue to work with him as long as he is in this business.
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British Columbia getaway

By: Murrow


Reviewed on: 31 Aug 2017

Effortless. Advice is always informed and spot on. Issues (if any) are addressed immediately. You can never go wrong by asking for Ken's advice.
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Ken is King

By: jAb


Reviewed on: 16 Sep 2017

Ken is not only a great guy and extremely knowledgeable in his field, but he is also a magician of sorts. some of the fares/deals he comes up with are simply astounding. but even if he can't pull a cheap fare out of his hat, he will help plan your trip so that it is as enjoyable and seamless as possible. he's wonderful. he's a keeper.
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Travel review

By: Fritz


Reviewed on: 18 Sep 2017

Responsive, professional, detail oriented Will definitely request his services again
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Arctic Passage

By: Travel queen


Reviewed on: 28 Sep 2017

From the first conversation about this trip to the last day, Ken was inventive about ideas, insistent on best flight seating and hotel upgrades, and organizational skills. Itinerary was perfect and we love working with him. There's no one else I'd consider!
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trip tp east coast

By: jim-bob


Reviewed on: 27 Sep 2017

no problems that's all we ask
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Way of the Vikings September 2017

By: Trombonedaddy


Reviewed on: 08 Oct 2017

We like working with Ken. He's knowledgeable, responsive and takes our preferences into account. For this trip he found us a Norwegian Air business class flight that was comfortable, very timely, and affordable. Whenever Ken books rooms (Virtuoso rooms or not) we always find something special about them. Thanks, Ken!
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Review of Ken Neibaur

By: Eve


Reviewed on: 28 Oct 2017

We have worked with Ken for many years and it is ALWAYS a fantastic trip!!! I don’t travel without his plans and have Ken on speed dial!!
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Everest Base Camp via Abu Dhabi

By: Tim


Reviewed on: 04 Nov 2017

Ken gave us great advice on how to book our flights to Kathmandu.
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travel planning

By: martha


Reviewed on: 13 Nov 2017

Ken was helpful and efficient. However, the rest of my arrangements were with Mimi Nguyen in Los Angeles. It was she who helped me when I had to change my plans. And it is she who is helping me with a future trip. I think Mimi is great, but I would like to meet with Ken personally in Menlo Park, to ask some questions.
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French polynesia

By: Roger


Reviewed on: 27 Nov 2017

Great hotels and locations

Comfortable Stay at The Mark

By: Trombonedaddy


Reviewed on: 03 Jan 2018

We always enjoy working with Ken. His great value is his experience with tours and hotels. He knows our preferences and does a great job delivering experiences that are comfortable and satisfying. Thanks, Ken!

Mexico

By: CM


Reviewed on: 21 Feb 2018

Great job! Good planning and hotel selection.
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nyc

By: debbie


Reviewed on: 14 Mar 2018

awesome as always
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Hands down happy!

By: trains&boats&planes


Reviewed on: 08 May 2018

Ken listens, suggests and executes ... follows through and makes sure you are satisfied with the plans, understand your plans and look forward to what is planned!
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Impossible task and he rose to impeccable heights!

By: Stephanie, world traveler


Reviewed on: 11 May 2018

From my first proposal to work together to plan all segments of this month long dream trip to Italy to the final flight, Ken guided me every step of the way. I organized the first week as it was a conference and he worked on the other three weeks, heading to Tuscany and then Rome. 3 other couples he added to the mix, offering VIP service, and when they left had already arranged for our son to join us. From restaurants, wineries, and villages to unique experiences, top hotel in Rome, and purveyors who ‘got’ the top experiences we desired...all went smoothly. He has new clients for life and he cannot get rid of us ever! We’re spoiled.
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Superbly arranged trip

By: HannahKain


Reviewed on: 20 May 2018

Ken is a true pro who has taken the time to understand our preferences. Everything is prearranged and running smoothly when Ken is involved.
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consistently great

By: Steve B


Reviewed on: 28 May 2018

He is consistently great at helping us determine the right hotel and local travel assistance to ensure we have a great trip

Travel Agent

By: Ms. Pepper


Reviewed on: 17 Jun 2018

As always, working with Ken is seamless and effortless on my part. He knows all the travel answers we have and all arrangements are made before I even think to ask. Any time travel comes up in conversation, my first comment is that I have the best TA in the world.

Working with Ken Neibaur, you will have access to:

  • - Special perks and extra amenities
  • - An experienced travel guide whom you can rely on before, during, and after the trip
  • - Exclusive luxury resorts and properties
  • - Once in a lifetime experiences

Explore with the Best

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  • Italy
  • South Africa
  • Australia
  • Peru
  • New Zealand
  • France
  • French Polynesia
  • Japan
  • Morocco
  • Spain
  • Botswana
  • Tanzania
  • Thailand
  • Ecuador
  • Vietnam