Jay Musgrove CTA

Oklahoma City, OK United States
Travel Specialties
  • Food & Wine
  • Culture, History & Arts
  • Escorted Tours
  • Ocean Cruising
  • River Cruising

Selling Travel Since
  • English

My Background

I have grown up in the travel business traveling as a child with my parents who owned Rainbow Travel.

If you want to give your child (or grandchild) something, give them the gift of travel and the memories they create will stay with them for years to come.

I am a cruise specialist, group specialist and have been actively traveling and planning travel for over 35 years.

Cruising (ocean, river, expedition) allows you to visit many locations from the comfort of your cabin unpacking only once.

On my favorites list - Galapagos and Alaska. I am ready to go back! I have visited many locations, all continents, just take a look at my places visited. I love sharing my knowledge and taking care of small (or large) groups

Contact me today to discuss your travel interests, desired destination(s), and desired travel mode. (yes I arrange other trips other than cruise!) I look forward to hearing from you and making your travel dreams a reality!

Places I Have Traveled

Reviews and Recommendations for Jay Musgrove


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Highly Recommend

By: wlr

Reviewed on: 17 Sep 2013

Jay has handle and arranged our 2nd cruise and did an excellent job. His experience in knowing where to go and how the best way to do it couldn't have been better. We did the land and cruise tour of Alaska and the recommended stops on the land tour allowed us to see as much as possible. Great arrangement.

Very professional service

By: roamin

Reviewed on: 11 Oct 2013

Jay helped me plan a trip even though the parameters changed several times because of the trip's objectives. His contact in Turkey was prompt and helpful and the suggested hotel very conveniently located. Each time I called with a new wrinkle on the trip he adjustyed to my needs.

Very knowledgeable

By: OKCFlyer

Reviewed on: 13 Oct 2013

I have used Jay Musgrove for several trips. He is very knowledgeable of his products and offers tips on making the trips better and more affordable. I can highly recommend him and his company.

Very professional - quality service

By: coj1

Reviewed on: 15 Oct 2013

Jay Musgrove is a true professional. He is, not only knowledgeable, but serves his customers with the up most ethics. I use him whenever I can and recommend his company when I can.



Reviewed on: 31 Oct 2013


Excellent Africa Trip

By: LeeFrequentTraveler

Reviewed on: 17 Nov 2013

Jay took care of so many details for us and coordinated with staff in Africa to truly make this a trip of a lifetime. We had the best of guides which can make a tremendous difference, we later found out, in whether you see many animals or a handful on a much anticipated safari. We would DEFINITELY recommend him!

high recommend

By: Not provided

Reviewed on: 07 Nov 2013

Jay had our plan worked out to perfection with people picking us up on time and all reservations covered.
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Highly recommend

By: Suitcasefull

Reviewed on: 09 Nov 2013

We do a lot of our own research on what we want, then turn it over to Jay to make it happen. We always want him covering our backs incase we mess up. It's worked great for atleast 17 years now.

Highly recommended

By: Al

Reviewed on: 07 Nov 2013

I am the type of person Who likes to have all of his ducks in a row.. Jay had everything ready He knew the prices and I was very please with his thoroughness. Will definitely use him again.
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Highly recommended

By: Greg and Donna

Reviewed on: 10 Nov 2013

Jay is a very knowledgeable and experienced travel coordinator. Every service person, tour, location, hotel and activity he recommended was wonderful. We certainly will utilize Jay's professional service for our future travel needs.

Great experience

By: Mrs O

Reviewed on: 19 Nov 2013

Very nice organizing for my 10 - day trip to Russia and Romania. Very patient and thorough coordinating my schedule with that of others. Offered both advise and services; grateful for all the advise and most of the services. Can't say enough good things. Definitely recommend Jay and his office.

Highly recommended

By: T-man

Reviewed on: 19 Nov 2013

Jay arranged a great cruise itinerary for us. One of the highlights was the private car and driver in Sorrento compliments of Virtuoso. Our Italian driver, Pasquale, was a delight. He took us on a wonderful day trip on the Amalfi Coast.

Excellent assistance

By: Rhester3

Reviewed on: 02 Jan 2017

Excellent assistance throughout the trip. Especially when the airline canceled our flight due to bad weather.
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Rainbow Travel Service - Jay Musgrove

By: Dean M

Reviewed on: 24 Feb 2017

Jay did an absolutely phenomenal job on all of the arrangements for our recent cruise on the Celebrity Reflection. Pre-cruise hotel accommodations at the Miami Mandarin Oriental were spectacular perfect. The cruise itself surpassed our greatest expectations.
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Sailing the Rhine/Main

By: Joe H

Reviewed on: 02 May 2014

We took a trip on AMA Waterways from Amsterdam to Budapest in July 2013.  the weather was great, the scenery spectacular and AMA Waterways did a great job.  The food and service was excellent.  the only snafu was the German lockmasters went on strike while we were sailing and we were forced to spend 3-4 days in the same spot.  But AMA arranged alternate transportation to most of the promised locations and there were only a couple of stops we missed.  Jay and Rainbow Travel did a great job taking care of any scheduling and loose ends and we had a great time.

Highly Recommended

By: Ka006

Reviewed on: 19 Nov 2013

My wife and I have made a moderate number of trips over the past few years all arranged via Rainbow Travel Service, Inc. Rainbow Travel is a friendly, courteous, and consistently efficient local business that always provides us with superior service. My personality style tends to run towards "obsessive" and the Rainbow Travel staff never fail to cater to my sometimes tedious requests and changes. Full marks for Rainbow Travel Service!

Jay is great.

By: Flyer

Reviewed on: 04 Jan 2014

Jay Musgrove is a great travel coodinator and we use him all the time. The trip we just took with Holland America (which is our favorite line) was good. They have cut back on amities though. On this trip some of the shore excursions were to very backward poverty places. They need to do better. The shows were great, the food decent enough. At least there were not hundreds of kids and the 20 & 30 year old passangers. That is a reason enough to select Holland America.

Highly Recommended

By: Ralph3

Reviewed on: 13 Jan 2014

Jay was very knowledgeable. He made the planning a piece of cake and the trip came off flawlessly.

Highly Recommend

By: Lisa

Reviewed on: 19 Jan 2014

Jay's trip planning was seamless. He thought of every detail prior to it crossing my mind. I will plan all my trips with him. His service is exemplary!

Highly recommended

By: Agho

Reviewed on: 22 Feb 2014

Jay had made all the arrangements for our trip exactly as we wished.  When we had airline cancelation, he was also very efficient in altering our accommodations to fit the new airline schedule.  

If you want the best of the best...

By: LeendaCrus

Reviewed on: 14 Feb 2014

I am always so very pleased with the quality of service that we receive from Jay Musgrove and Rainbow Travel.  He is the best of the best!  If you want top notch service and the best prices, then Jay Musgrove and Rainbow Travel are the way to go!
Not Recommended

not recommended

By: traveler

Reviewed on: 26 Feb 2014

We had a large family cruise and jay promiesed all of us alot of stuff we would recieve while on board because of the large group we had going on the cruise and he only delivered on one of them because of this we will definatly not be going through him on our next cruise



Reviewed on: 08 Mar 2014

highly recommend

By: rbh

Reviewed on: 27 Mar 2014

all travel arrangements came off flawlessly.  very little waiting for planes, etc

Excellent service and advice

By: Happy Traveler

Reviewed on: 26 Mar 2014

Jay was professional and efficient,  responding to my needs and desires.  He offered multiple options for me to choose what was best and gave helpful advice, at my request, that saved me much time and inconvenience.

Hightly Recommended

By: Dickt

Reviewed on: 12 Apr 2014

Jay,Great trip thanks to you upgrading us to a Suite.  It has spoiled Judy so will need a suite from now on.  Thanks again Dick

Professional service

By: Rh3

Reviewed on: 24 Mar 2016

Very helpful getting everything scheduled and planned. All our flights, connections, and reservations worked perfectly.
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Nice state side trip

By: Flyer

Reviewed on: 19 Apr 2014

Jay always does a great job in helping us to set up a cruise.  This one was mostly in California with a short stop in Mexico.  The Princess ship needs a bit of upgrading.  The singers and dancers were great.  The other entertainment marginal.  The cooks need a bit of training on how to prepare food.  Undercooked and not warm does not get it for me.  That's about it.

Highly Recommended

By: Lana53

Reviewed on: 25 May 2014

Jay Musgrove did a wonderful job planning our cruise.  He covered every detail from the private transportation from airport to the cruise port (which was wonderful) to answering any questions in a very timely manner we four ladies had concerning the trip .  He is very knowledgeable, efficient and courteous.  I can't say enough good things about Jay.

Highly recommended

By: Marylee

Reviewed on: 09 Jul 2014

We had a great trip to Queenstown, New Zealand and Sydney, Austrailia. Jay planned wonderful excursions for us!

Great trip

By: JN

Reviewed on: 20 Sep 2014

Great trip. Excellent service, Expert guides guides. Timing of events was excellent, not rushed, but no delays, Highly recommended. Jay Musgrove has always done a masterful job for us.

Great Danube cruise


Reviewed on: 20 Oct 2014

Viking does it right. Great Cruise. Highly recommend same with post stay in Prague. You may use us as a reference should a client want an opinion from one who has been there. Thanks, Jay.

Another Great Trip

By: Larry

Reviewed on: 09 Nov 2014

I depend on Jay to make it happen. Again another great Trip. We enjoyed the Fall Colors, Whale Watching and the interesting stops on our Small Ship Adventure Cruise. Jay offered his expert advise to make things go smoothly. Thanks!

Great QM2 TRIP


Reviewed on: 04 Nov 2014

Well organized. Always notified of any changes. Great private tour in NYC after disembarking the cruise. Jay made it easy to travel in this hectic world nowadays. All the 'extras' he puts into our trips is much appreciated.

Expert fantastic service

By: Dic`k23

Reviewed on: 11 Nov 2014

Jay always does a wonderful job of getting the best cabin available. In this case he helped us with a suite upgrade. We always call Jay for our travel needs.

Friendly and knowledgeable


Reviewed on: 10 Mar 2015

Jay was so helpful in assisting us with our Hawaii trip. He always made time to answer our questions and made helpful suggestions to make our trip special. The hotel resorts were above our expectations; the food delicious; and we loved the tours we had. We would certainly recommend Jay as a travel agent to our friends. He is working with us on two more trips this year.

Knowledeable, dedicated and friendly

By: Pat123

Reviewed on: 12 May 2015

Jay guided us to a fabulous hotel that we never would have considered without him. He pre-arranged the special extras that madevour trip easy and perfect. He is always friendly, always accommodating and always ready to take care of our wishes. He is simply the best.

Wonderful Service

By: Sue

Reviewed on: 03 Jun 2016

Jay I want to thank you so much for a trip of a lifetime. Everything was first class from the moment we walked into your office until the time I returned home. The gift was very thoughtful and enjoyed by the three of us. Sue

Helpful and Efficient

By: Delta Sis

Reviewed on: 03 Jun 2016

Our travel agent, Jay Musgrove was very helpful and efficient in assisting us with everything! Thank you for the upgrade on the suite!!!
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By: lost traveler

Reviewed on: 04 Mar 2017

I've work with Jay for 20 years. because he is easy to work with to get the trip I want.
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Great trip

By: Huey

Reviewed on: 14 May 2017

I was wanting to take a specific trip to see certain things. Jay was able to incorporate into the trip everything I wanted plus more. Jay has been to most places also and knows the ropes on making a trip enjoyable.
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Trip of a lifetime

By: dlp

Reviewed on: 28 Jul 2015

This was our second Alaska Inside Passage Cruise and must say it was a 10 on a scale of 1-10. Suite acommodations and service were first rate. First time on a small ship and we still prefer larger ships which provides more to do.. Granted, exiting and entering the ship is much less time consuming but still like the options for more amenities. We had one night that was extremely rough entering the Gulf Of Alaska. Been on much rougher seas, but the small boat definitely made a difference resulting in many passengers experiencing motion sickness. Excursions were first rate especially the Mendenhall Glacier helicipter ride and dog sled rides. White Pass railroad for second time was good but going on to the Yukon rather than returning on train was well worth it. Train ride to Denli was very comfortable although season and heat provided for virtually no wildlife sightings. 3 Days of unshrouded views of Mt McKinley was the switch off. Husky Homestead tour is a must.

Alaska trip

By: Dog lover

Reviewed on: 03 Oct 2015

Great trip. Weather unbelievably warm...

10+ Rating

By: Ken & Susan

Reviewed on: 02 Oct 2015

Jay once again did a fantastic job from start to finish for our trip to Italy, even a follow up call when we got home to make sure everything went according to plans. We can always count on Jay's advice and recommendations for our vacations.

Superior expediter of fantastic experiences.

By: Jjb

Reviewed on: 30 Oct 2015

The Viking River trip was fun and followed the pattern of excellence of other Viking trips we've taken. The Switerlsnd part of the trip Jay planned may well be on my 'bucket list Fulfilled' exceeding my hopes. Every driver was on time, courteous and knowledgable--especially the first driver and the second ;Bruno). We liked the guides and learned a lot. The Neuchstel and full day guide was really wonderful. Jay did a great job of picking hotels for us. Both had special qualities, helpful friendly service, and excellent locations. Every detail was taken care of well. We would highly recommend Jay Musgrove.

Paris Viking Cruise

By: Bob and Susan

Reviewed on: 05 Nov 2015

Great trip. Viking once again provided excellent service, wonderful food, friendly staff, knowledgeable tour guides, clean ship. United Airlines plane from OKC had mechanical problems. UA staff rebooked us with Delta. Thanks to UA for service, but Delta was a better airline.

Normal great service from Jay

By: 360Larry

Reviewed on: 18 Dec 2015

Jay always pull together the trip. We got everything we needed from him in a timely manner. We have used him for 20 years and plan to continue to use Rainbow Travel. He is knowledgeable, friendly and efficient.

He's our new go to guy!!

By: Macombsboo

Reviewed on: 10 Feb 2016

This is our first time to use Jay as our travel agent--but it won't be our last!! He is very knowledgeable about all cruise lines & the special offers they have. He not only considered where we wanted to go but since this was the first time we travled without our friends & traveling companions, we were more than a little nervous. I am not a calm & collected travler under the best of circumstances, I warned Jay that I was goin to be a handful, he assured me he was up to the task! And he was! He held my hand and guided me through this process. We had all of our travel documents in plenty of time so we had no worries there. He made sure we were not only comfortable in our choice of where we went, the cruise line that was right in our personal comfort zone and our budget as well!! He was right we had a great time and loved the whole trip.
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Superb service in all areas

By: Dean M

Reviewed on: 19 Feb 2016

Jay once again hit a homerun for us on our recent Celebrity cruise. His advice, service, and execution of all requirements for our trip were absolutely top notch ... We can't imagine working with anyone else ! ... Thanks, Jay !
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Expert, informative service

By: deedana16

Reviewed on: 28 Jun 2016

Our AMA cruise of the Rhine was literally the trip of a lifetime. The service, friendliness and overall attentiveness of the AMA Lyra staff was exceptional. Even though we had to dock at Mannheim because of high water on the Rhine, the wonderful cruise manager made every adjustment and change seamless. The whole crew went above and beyond the call of duty to make every aspect of the cruise an outstanding experience. The mixture of our cruise passengers was a nice and interesting mixture from all over the world. Since there was a fairly wide range of ages and physical abilities, the cruise manager made sure that each land excursion offered a variety of activity levels. AMA also offers bicycle tours which we were looking forward to but had to be cancelled because of the changes due to the rising water levels. Again, I can't say enough about the standard of the food and bar service which was exceptional including the Chef's table restaurant.

Fantastic Trip Experience

By: Mike

Reviewed on: 23 Jun 2016

Jay Musgrove helped us plan our Rhine Riverboat Cruise. This was our first cruise of any kind and our first trip to Europe. Every detail went smoothly, and we had a wonderful trip! Everything about the AMA riverboat cruise was fantastic. The staff was friendly, helpful, and organized. The food was great! I would recommend a Rhine River cruise to anyone age 40 or over...average age on our ship was 62. Thank you Jay!
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Best trip ever

By: Ml

Reviewed on: 10 Jul 2016

Best trip ever...Tauck knows how to do it first class.
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Expert friendly service

By: no

Reviewed on: 01 Jul 2016

I enjoyed working with Jay on this last trip. He was very helpful.
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By: Gary

Reviewed on: 06 Jul 2016

Great trip on a great cruise line.
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Incredibly knowledgeable, friendly and responsive!

By: Brian

Reviewed on: 02 Aug 2016

We had a fantastic time. My wife’s experience out there was great, first time overseas. Incredible atmosphere and each location introduced different elements so the variety of memories will certainly be cherished! Wonderful help structuring the trip and recommendations along the way. They came in clutch several times! Jay's assistance and response time was exactly what you want whether a novice or seasoned traveler. We highly recommend Jay for any getaways and excursions.
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Outstanding and efficient service

By: K&W

Reviewed on: 06 Oct 2016

From the beginning to the end of the planning process for this trip, Jay was so knowledgeable and offered the kind of service that we appreciated. His prompt attention to every detail, request or whatever the situation, made this process most enjoyable and care free on our end. We have used him before and we will use him again with any future travel plans.
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Excellant As Always!

By: DanaK

Reviewed on: 06 Oct 2016

Everything went wonderfully! Jay is extremely professional and whenever I call him I know I won't have to worry about anything. I will always use Rainbow travel. Thanks, Jay!
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Exhausted but had fun

By: The Sarg

Reviewed on: 21 Oct 2016

Had a good time
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Knows His Stuff

By: Cowboy Fan

Reviewed on: 15 Dec 2016

Jay is always very helpful and will research any questions you have. He keeps you informed of any changes or updates. Travelling with an elderly parent adds stress and anxiety to travelling...Jay helps ease that stress with additional information and thinking of the things you might forget, i.e. wheel chair on planes. Appreciate his thoroughness!!
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The Best of the Best

By: LeendaCrus

Reviewed on: 28 Dec 2016

I am so glad that Jay handles all our travel arrangements! He is truly the best in the business! He knows exactly what you are looking for and the best way to fill that request! If you want the best of the best, contact Jay Musgrove at Rainbow Travel. You will thank yourself for being so smart and thank Jay for making it all exceptionally wonderful!
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Great service & follow-up

By: Coleman

Reviewed on: 24 May 2017

Great service & follow-up.
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By: NanaJ

Reviewed on: 08 Jun 2017

Jay is the best-takes care of every detail - goes beyond in every facet-a great enabler for wonderful memories.

The best of the best

By: richdan

Reviewed on: 12 Jun 2017

Always excellent! Couldn't ask for better service. He has booked over 35 cruises for us and all have wonderful experiences.
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uni world trip to Russia

By: nubbs

Reviewed on: 15 Jul 2017

Outstanding. He is very thorough. He even volunteered assistance in procuring our visas. We have worked with him before and will do so again.
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By: Jjb

Reviewed on: 18 Jul 2017

Always excellent!
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Jay makes it easy

By: Pollyanna

Reviewed on: 23 Jul 2017

Jay is a pro. He thinks of everything and guides you along the way without pushing you to make decisions before you are ready. He watches for the best airfares and hotel deals and follows up to be sure that the client gets the best possible experience. Jay is always willing to seek out whatever it is that you hope to add to your trip. It's just a bonus that he is also charming and filled with travel stories.
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go with rainbow

By: pubster

Reviewed on: 22 Aug 2017

Easy and concise.
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The Perfect Anniversary Vacation

By: Ray

Reviewed on: 06 Sep 2017

Jay worked out every detail to perfection. Would love for work with him again.
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Girlfriend Alaska Cruise

By: Darrelyn

Reviewed on: 08 Sep 2017

Jay is very knowledgeable and has very good advice and suggestions. He's very receptive to requests from the client and does his best to make those happen. He also provides additional information that you did not know you needed :-) He's very prepared, thorough and willing to help when needed. I would highly recommend Jay's expertise in planning anything from an easy trip to the most extensive. This cruise was to be taken by myself and my 95 year old mother. Due to a fall, Mother wasn't able to travel. Jay made it all work to substitute a dear friend in my mother's place on the cruise. There were some tricky things, but Jay took care of it for us and made it very easy for us. This cruise was taken by two dear friends that took their first cruise 30 years ago and we both had a blast experiencing new things in Alaska and reminiscing about our 1st cruise....especially comparing all the differences of cruise ships today vs. 1987!! Thanks Jay for helping us make these new memories!
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Alaska Trip

By: Joe H

Reviewed on: 17 Sep 2017

It was great. Jay took care of all the details and we had a wonderful trip.
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Alaskan Cruise done RIGHT!

By: Diane

Reviewed on: 09 Sep 2017

My husband and I chose Jay Musgrove, with Rainbow Travel, at the recommendation of friends. From the first moment we spoke to Jay, we felt comfortable that we were in the right hands. He helped us pick the ideal cabin with all the amenities we were interested in and situated in the perfect location. His experience and knowledge helped us make the correct choices to fit our budget and expectations. He did not disappoint. I would highly recommend Jay for the best worry-free, relaxing vacation.
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Service extraordinaire

By: Debbie

Reviewed on: 16 Sep 2017

When it came time to plan our 25th wedding anniversary trip , Jay suggested a Mediterranean cruise on Oceania because it allowed me to check off many things off of my bucket list. And , what a trip it turned out to be! It exceeded our expectations! Jay kept us up to date, always letting us know our next steps in regards to special planning for excursions , hotels and dining. He always gave us plenty of warning as to when the next payment was due to the airlines or cruise ship. He also made great recommendations ! We will use Jay again and certainly recommend him to others. I've never dealt with such an expert in his field'
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Anniversary Trip to Hawaii


Reviewed on: 30 Sep 2017

As expected, Jay was very accommodative, attentive and efficient. I feel I saved money on these arrangements. All his correspondence was helpful and timely. Everything went smoothly from the departure to arrival and securing accommodations at Kapalua Villas. My only criticism is of Kapalua as their signage for checking in was not very prominent. We eventually found the Villas Office but it was in the corner of Community Center. The apartment offered every amenity, a great view and comfortable air handling (air conditioning) and very quiet with no interference from neighbors. The beach view was spectacular. The boardwalk enhanced our evening walks. The general store was nearby and there were many AAA restaurants close by at the Ritz Carlton. There were minor glitches, namely, one light switch was inoperative and the dishwasher leaked all of which was reported to the management and I am sure repairs will be forthcoming. All in all, Lorraine and I had a wonderful experience.
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Great Service

By: Hornickj

Reviewed on: 09 Oct 2017

While booking this last minute anniversary trip, Jay was able to assist my wife and I in selecting a destination along with providing valuable information for traveling to Cancun. Jay and his team also reached out to us before leaving on our trip to make sure there wasn't any last minute items we needed help with.
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By: millie

Reviewed on: 09 Oct 2017

He did a very good job. I really like him as my travel agent.
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Jay Musgrave

By: Agho

Reviewed on: 08 Oct 2017

Jay is competent, accomodating, kind, and tries very hard to please.
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By: Pamela

Reviewed on: 13 Oct 2017

Excellent. Ruth helped me acquire a wheelchair in Seattle and Denver. Without it I would not have made my plane. Tks

New England


Reviewed on: 21 Oct 2017

Easy to work with. Good knowledge of cruise.
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East Coast Cruise

By: Ken

Reviewed on: 28 Oct 2017

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By: NanaJ

Reviewed on: 01 Nov 2017

Jay has arranged numerous vacation experiences in a superior manner and this past trip was not an exception. All of the details are care for so that all we have to do us have a wonderful time.
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By: Dante

Reviewed on: 28 Feb 2018

He was responsive and knowledgeable. A positive experience.
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Reviewed on: 17 Mar 2018

Jay was very easy to work with and understood our wants and needs.
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By: Mary

Reviewed on: 15 Apr 2018

Great. Anytime I had changes, he took care of it
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The Tulip Cruise

By: Papa Pat

Reviewed on: 23 Apr 2018

Jay has planned several trips for us and has always done an amazing job. He is so knowledgeable and informed us of excursions and other things to do while there. We are looking to our next trip with Jay and Ama.
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River Trip


Reviewed on: 28 Apr 2018

Absolutely no problems working with Jay's travel agency. Joan was great.
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France Rhone River Cruise

By: King of rock

Reviewed on: 20 May 2018

Easy, efficient and thorough
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Alaska Trip

By: Ray & Lois

Reviewed on: 16 Jul 2018

He was excellent with customer service and showed great patience to us as novice travelers. He helped us determine additional adventures that were excellent and also helped secure an upgraded room on the cruise part of our trip. We will definitely use him to help us with our next adventure.
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Reviewed on: 13 Jul 2018

Always a pleasure working with Jay.
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musgrove mania

By: Bazark

Reviewed on: 13 Jul 2018

He was a pleasure to work with; on top of almost everything. He showed us many different options and let us choose from them as we wished; then, he took care of all the details.
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China- Yunnan 2018

By: Jaybird

Reviewed on: 06 Aug 2018

Solid. Very detailed oriented. Responsive. Collaborative. Asked pertinent questions and made excellent suggestions. Researched our trip well.
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Philadelphia & Hershey

By: Diana

Reviewed on: 20 Aug 2018

Jay handled everything for my trip to PA with my granddaughters. From tickets to Herskey Park and Hop On- Hop Off bus in Philly to locating the perfect hotels in each city with convenient locations and additional amenities. He advised me on every detail of the trip that included everything we wanted to see and do and found packages and rates that were affordable. All transfers from hotels, train stations, etc. were pre-arranged and provided me a sense of security. I appreciate his attention to detail and following up numerous times prior to the vacation to ensure I had everything I needed. He did a wonderful job!
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overall evluation

By: slimjoe

Reviewed on: 26 Aug 2018

Very in-depth but to the point.
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Not Recommended

He was not a good agent

By: Kelley

Reviewed on: 08 Sep 2018

He was not understanding at all. You could not ask him questions with out him get a attitude. He would not call you back after he get the sale. His attitude was just bad.
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Best Ever

By: JudyJ

Reviewed on: 27 Sep 2018

Jay does everything...and in the best way possible making every trip a memorable experience. I love recommending Jay to anyone searching for wonderful traveling adventures.
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American Heritage Tour

By: Griff

Reviewed on: 30 Sep 2018

Very good to work with. Takes the extra step on making sure your trip goes smoothly.
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Good job

By: Jack

Reviewed on: 13 Oct 2018

Did excellent job of setting up trip. Logistics all perfect. Wasn’t enough water in the Danube for good river cruise, but can’t blame Jay for missing rainfall.

Rhine Getaway

By: slaraa

Reviewed on: 01 Nov 2018

Excellent as always. Jay is knowledgeable, professional and always follows up with you when promised. We have used him for our travel needs for many years and will do so for many more..
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Responsible Advisor

By: Terry Neese

Reviewed on: 04 Nov 2018

Jay was always on top of every event, airplane, and travel in the country of Morocco and Spain. Everything went very well with no concerns. Jay is loyal and responsible and provides information at every turn. I would highly recommend him to anyone traveling in the US or anywhere in the world.

The Best

By: NanaJ

Reviewed on: 15 Nov 2018

Jay continues to make certain our travel experiences are superb. He is responsive, creative, diligent, caring and takes care of every detail. I would recommend Jay for anyone who wants to have a memorable travel experience.
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Jay is amazing!

By: Gjordan

Reviewed on: 24 Nov 2018

Jay is always efficient, friendly, and makes traveling so much easier than when I tried to do it alone. He handles all details so nothing is left to do but pack.
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Every detail covered

By: Linda Crusing

Reviewed on: 02 Dec 2018

Jay is a joy to work with when it comes to traveling. He makes sure every detail is covered and is so patient no matter how many questions you have!
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Maxico city

By: Ravi

Reviewed on: 04 Dec 2018

Jay has worked out itinerary well. He also followed up with my trip before and after arriving
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Evaluation of travel agent


Reviewed on: 17 Dec 2018

Working with Jay far exceeded my expectations. Jay is very professional and is very customer oriented. He stayed in touch during the eight month planning either via voice or e-mail.
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Always helpful

By: Huey

Reviewed on: 30 Dec 2018

Working with Jay is easy. He helps find trips and recommends alternatives if there are conflicts.
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Great service!

By: Rose

Reviewed on: 10 Aug 2019

Working with Jay and Rainbow travel was a great experience. They worked to get us exactly what we wanted. We will be using them again.
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Christmas Cruise Vacation

By: OSU Fan

Reviewed on: 10 Jan 2019

Jay was very helpful in confirming wheelchairs in every airport and when boarding the ship. My 97 year old mother is VERY independent, but accepted the help for the long walks and possible short connection times in airports. It's always a pleasure to travel with Jay as our agent, knowing if we need anything while away, we can always call on him and he will help any way he can. Jay is very knowledgeable and full of suggestions to help. Even though Mother doesn't use a walker, Jay suggested renting one from Special Needs at Sea. It was delivered to the cabin onboard the ship and just perfect when we went ashore in ports. We would never have known about that organization if Jay hadn't told us. A million thanks for making things easier!!
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Oceania Cruises

By: Lars

Reviewed on: 02 Feb 2019

Fine, responsive, available
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By: Sarge

Reviewed on: 04 Mar 2019

Every aspect of my travel was excellent.
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By: janey

Reviewed on: 23 Apr 2019

Excellent travel arrangements by Jay.

Always professional and knowledgeable.

By: Raratraveler

Reviewed on: 29 Apr 2019

Great. Always knowledgeable and professional.

good times roll

By: Gman

Reviewed on: 03 Jun 2019

He was very knowledgeable and available to answer questions. A professional through and through.
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Europe in June

By: Art

Reviewed on: 28 Jun 2019

Jay has always provided excellent advice.
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Excellent as always!

By: Nana7

Reviewed on: 14 Jun 2019

Always the best...creative, sensitive, takes care of all details, responsive @ intuitive of my peculiar requests, totally dependable, follows through on everything, totally trustworthy, @ works with different companies to provide the experiences I want. I’ve lost count of the number of trips Jay has organized for my family. I’m always totally happy with the results. This last with our 4 oldest Grands to London and Paris was loaded with details. The trip was wonderful! The memories Jay had enabled are priceless. Jay is the BEST!
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River cruise

By: Jbird

Reviewed on: 19 Jun 2019

Jay was great to work with and has set up numerous trips for me. Great to work with.
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Worry Free Vacation

By: Alaska 2019

Reviewed on: 07 Aug 2019

Jay worked with me for several months and really took care of everything to make this one of our best vacations ever! He made sure every detail was handled and took extra steps to help us secure a cabin upgrade and pre-cruise travel arrangements. He was very prompt and easy to communicate with.
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40th Anniversary trip to Hawaii

By: Marcy

Reviewed on: 21 Jul 2019

Every time I've worked with Jay on trips, he has always exceeded my expectations. This trip was no exception. From the accommodations, to the tours, to the planning--everything was top-notch. He even surprised us with an unexpected gift upon our arrival at the hotel. Thank you, Jay! I will always use him for my travel needs and recommend him to others.
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Reviewed on: 22 Jul 2019

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Traveling Up and Down the Amazing Western Coast of Norway

By: sweetie

Reviewed on: 03 Aug 2019

Jay worked very hard to make our cruise a wonderful and memorable experience. It was a fantastic cruise as we saw Nordkapp, the Sami, Lofoten Islands and Viking longhouse, incredible fjords with mountains towering overhead, a sweet Virtuoso visit to a garden island off of Stavanger, a sobering tour of a Nazi prison camp in Lista, and beautiful beaches in northern Denmark. The food and service were fantastic. The entertainers were amazingly good, and they actively interacted with the travelers onboard. It was a memorable and wonderful trip.
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Most helpful

By: Huey

Reviewed on: 12 Aug 2019

On this particular cruise, the paddle boat was diverted from its original destination due to high water. So, new airline schedules were in order. Jay took care of everything and all went well. Oh, by the way, paddle boat cruising is a much more leisurely way to go. More relaxing and able to see the people on the boat more than once. 400 hundred people vs. 4000.
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By: okk

Reviewed on: 14 Sep 2019

Jay is always great to deal with and offers good advice/ideas when we are looking at different options. He knows our preferences but yet sometimes suggests we try something different (which is good because of tendency to stay with the familiar.) Have depended on him for many years to book trips for us and relatives and have not been disappointed. I recommend him to anyone asking about travel, most recently on our Next Door web site. He's booked the next trip and am in process of asking him to book yet another for future. Plan to always let him handle our travel arrangements!
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Washington, DC

By: John

Reviewed on: 09 Oct 2019

Great! A wonderful well planned trip!
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By: Roberto

Reviewed on: 01 Nov 2019

Very professional
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Disney World

By: Mickey

Reviewed on: 25 Oct 2019

Very efficient and helpful.
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Danube Viking

By: Nanajudy

Reviewed on: 21 Nov 2019

Superior as always
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Singapore Thailand Vietnam Hong Kong

By: Happy Wonderers

Reviewed on: 24 Jan 2020

Great. We’ve worked with Jay since 2009 and he has assisted us in our travels throughout the world. His knowledge and experience in the travel industry has been invaluable.
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Working with Jay Musgrove, you will have access to:

  • - Special perks and extra amenities
  • - An experienced travel guide whom you can rely on before, during, and after the trip
  • - Exclusive luxury resorts and properties
  • - Once in a lifetime experiences

Explore with the Best

Virtuoso Advisors are constantly pushing the boundaries in unique travel experiences.
Alliance programs are unique tailored experiences exclusive to travelers working with Virtuoso Travel Advisors.
learn more
  • Australia
  • Chile
  • Brazil
  • China
  • Mexico
  • Canada
  • French Polynesia
  • France
  • Hungary
  • Norway
  • Morocco
  • Singapore
  • Turkey
  • United Kingdom
  • Croatia