Nancy Yale MCC

Fairfield, CT United States
Travel Specialties
  • Safari
  • Honeymoons
  • Family Travel
  • River Cruising
  • Ocean Cruising

  • Australia
  • New Zealand
  • Argentina
  • Costa Rica
  • Italy
  • View More...
Selling Travel Since
  • English

My Background

My passion for cruising and travel led me to open my own agency 26 years ago. I had 3 young children and started my business when my youngest went to kindergarten. I was previously a Speech Pathologist.

I am an expert in worldwide travel and especially planning trips for families and honeymoons. I know from firsthand experience what a great educational and bonding time those trips can be, and I encourage families to make travel together a priority. As I raised my children, we traveled every year to destinations such as Australia, Europe, Alaska, Costa Rica, Peru and Africa (both south and east Africa). I consider an African safari to be the best trip for families with kids 12 and older and I credit my family’s two Africa trips with giving me the best memories and experiences.

I have planned exotic trips for photographers, culinary experts and created honeymoons to Asia, India and New Zealand. One of my favorite trips to combine with an African Safari is gorilla tracking in Rwanda. That adds only 3 nights to a safari trip and is an opportunity and experience of a lifetime. Honeymoons to Hawaii, Italy and Greece are also very popular and now seem to replace the Caribbean as destinations for couples who are seeking culture with relaxation.

Cruise & World Travel has been a Virtuoso member since 2001 and I have won several Virtuoso top travel awards.I was elected to the Virtuoso Cruise Committee in 2007 and have been on it for 12 years. I have received numerous honors within the industry including being recognized in 2008 by Travel + Leisure Magazine as an A-List Top Travel Expert and in 2011 as a Top Agent with Travel Agent magazine. I named as one of the world’s top culinary travel experts by Saveur Magazine and Bon Appetit where I served on the advisory board. In addition, I received an Entrepreneurial Excellence Award from Working Woman Magazine. I have been quoted in travel articles published in the Wall Street Journal, USA Today, AARP Magazine, Kiplinger’s Personal Finance magazine,Family Circle and Bride’s Magazine.

Places I Have Traveled


Virtuoso Alliances
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Reviews and Recommendations for Nancy Yale


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Excellent service and very knowledgeable.

By: Eppe

Reviewed on: 01 Oct 2013

Nancy was very hands on with our last cruise. We have always chosen Nancy as our travel agent. She can tell us what are the important sites and always gives us the right information.

Highly reccomended

By: Jean

Reviewed on: 01 Oct 2013

Nancy has looked after us for some 6 or so years now, holding our hands through Africa, Antarctic , India ,China,Vietnam ,Cambodia ,New York and most recently a Bosnian tour taking in 8 countries. We have developed a trust and friendship along with a huge respect for Nancy and her team. The service and professional attention we have received has been second to none with every request attended to punctually. We have the best agent on this planet!

Always available even after hours.

By: Kris

Reviewed on: 01 Oct 2013

Nancy was thorough, pleasant and right on target. Her advise was excellent. I will definitely use her again and recommend her to others.

Highly Recommend

By: Bapop

Reviewed on: 03 Oct 2013

Nancy is very competent, very well informed and gave us appropriate advice and good service. Her suggestions added to our enjoyment of our trip.

Highly recommended

By: Jon

Reviewed on: 10 Oct 2013

Knowledgable, helpful, and very accommodating, as always! Great to know that all we have to do is pack and get to the airport. Tour recommendations were very appropriate.

Another wonderful trip planned for us by Nancy

By: ctbarbara

Reviewed on: 13 Oct 2013

We recently took two cruises booked by Nancy Yale. Our first was a family trip to Alaska for 24 people. Nancy and staff arranged the trip with attention to every detail. Our second cruise was of the Iberian peninsula. Again, it was "smooth sailing" thanks to arrangements made by Nancy and her team. The Virtuoso amenities were appreciated on the cruise as well as at the hotel. Nancy has been our travel agent for numerous trips and we recommend her without hesitation.

Highly Recommend

By: Roundtripper Fairfield

Reviewed on: 13 Oct 2013

We have traveled for over twenty years and have used the services offered by Nancy Yale at Cruise & World Travel. She always makes sure that our trip is planned properly, (travel connections, making sure that we have travel insurance, and most importantly has given us great suggestions for places to go that we would enjoy). We have sent our family and friends to her for their travel planning and everyone has thanked us. We really found a terrific vacation planner.


Reviewed on: 11 Oct 2013

Nancy represents the best in a travel agent: well-traveled, empathetic, up-to-date in her recommendations and very responsive.

Highly recommended

By: Bonnie

Reviewed on: 11 Oct 2013

Nancy made sure that the trip was a memorable one. We took cruise A and got to see many birds not found on cruise B.

Very highly recommended

By: Drew

Reviewed on: 28 Oct 2013

Nancy was professional and responsive in our trip planning process. We were planning our honeymoon, and I can honestly say if it wasn't for her, we would not have had such a great trip. We had an idea of what we wanted to do when we contacted Nancy, and she took that idea and made it even better. She found and recommended a cruise for us that we hadn't even considered, and it was beyond amazing. I would definitely use her again and recommend her to anyone looking to plan a trip in the future!

Great Job as usual

By: Rick

Reviewed on: 17 Oct 2013

Nancy has continued to provide excellent advice on all of our needs

Highly Recomended

By: Not provided

Reviewed on: 17 Oct 2013

Designed an amazing honeymoon

By: David

Reviewed on: 25 Oct 2013

Nancy designed our 12 night honeymoon to Italy (Amalfi, Rome, Florence) and Paris. She arranged all travel (plane, car service, train), hotels and tours. Throughout the planning process, she was highly organized and easy to reach by telephone and email.

Highly Recommended

By: Kim

Reviewed on: 13 Nov 2013

Nancy helped us plan our honeymoon. She was absolutely amazing! She helped us decide where would be the best destination for us. We decided on Hawaii and she organized our airfare, car rentals, and hotels. She was very knowledgeable and helpful with suggesting different options. While on our trip everything went very smoothly and we have Nancy to thank for it! We would recommend her without hesitation!

The very best service, expertise and thoughtfulness

By: suzh

Reviewed on: 29 Oct 2013

Travel expert Nancy Yale planned our once-in-a-lifetime trip to the Czech and Slovak republics in Oct 2013. Once-in-a-lifetime because my husband has Parkinson's Disease and it has become difficult for us to travel as we once did. Nancy put together an itinerary that made it possible for us to see everything we wanted to see, while not overtaxing my husband. The flights, hotels, transportation and tours she arranged were absolutely perfect. This trip could not have happened without her.

Highly recommended

By: CS

Reviewed on: 26 Nov 2013

Nancy and her team have helped plan a number of our cruises. She is well informed, courteous, and is always working on behalf of her clients. Nancy was recommended to me by another long time client who has had the same positive impression.

Always exceptional

By: Ellen

Reviewed on: 21 Nov 2013

We have been using Nancy for years. From cruises,car trips through Europe and Caribbean vacations our experience has always been great. We have always received prompt advise and booking. She is the ultimate professional and we have recommended her to many people.

Highly recommend

By: Molly10

Reviewed on: 21 Nov 2013

Service was excellent, as were hotel and guide choices. All around great trip for what we were looking for.



Reviewed on: 04 Dec 2013

Nancy goes way beyond what any other travel agent do.. She CARES!!! Always gives great advise and is always there for you! Would not use anyone else!

By: Scotty

Reviewed on: 27 Nov 2013

They did a fantastic job. Our vacations was wonderful and more than we had expected. I would recommend them and use them in the future for all of my trips.

Highly recommended

By: Daisy3

Reviewed on: 18 Dec 2013

I wanted to arrange a birthday trip for my daughter and myself to the Carribean and was overwhelmed with information online so contacted Nancy at Cruise and Travel. She suggested Turks and Caicos and arranged the entire trip. Everything was taken care of, which allowed us a totally stress-free and relaxing vacation in a very beautiful resort. I will use Nancy and her agency again for all our travels.Highly recommended for her personal interest and attention to detail and her follow-through!


By: Toby

Reviewed on: 23 Dec 2013

Nizuc is a beautiful and luxurious resort. We loved it. food was good, pools were gorgeous. the staff were amazing. Only the beach was disappointing.

Excellent service

By: PP

Reviewed on: 03 Jan 2014

Nancy was friendly, professional, and dealt with all any issue as they arose to my complete satisfaction.

Highly recommended

By: Carlo

Reviewed on: 27 Jan 2014

We have booked several trips through Nancy Yale and her staff. We are always very pleased with the outcome. We really enjoyed our latest trip and definitely plan to use Nancy again in the future.

By: Vooie

Reviewed on: 07 Feb 2014

Nancy is the best travel agent I ever used. Knowledgeable, professional, personable, helpful and available. I'd recommend her to anyone without reservation.

Great arrangements

By: jmw

Reviewed on: 09 Feb 2014

Nancy Yale runs a great shop--everything was done just right.

By: Not provided

Reviewed on: 27 Jul 2014

this is the third time we've used her agency and we have always had knowledgeable and attentive service.

Highly reccommended, terrific!

By: Nick27

Reviewed on: 20 Feb 2014

Nancy and her team made sure everything went well for my parents cruise and even had a bottle of champaign sent to their room for their anniversary! They're easy to deal with and helped make decisions which we weren't sure about. 

highly recommended

By: susan kirschenbaum

Reviewed on: 07 Mar 2014

Nancy's office was very knowledgeable and helpful in planning our trip to the Four Seasons hotel in Jackson Hole.

Wonderful Trip to New Zealand and Australia Planned by Nancy

By: Alyssa's Dad

Reviewed on: 10 Mar 2014

My wife, 11 year-old daughter and I just returned from a 21-day trip to New Zealand and Australia that was planned with the help of Nancy Yale of Cruise and World Travel. For the trip we flew from Boston to Auckland and then took a 14-day cruise that covered both the North and South islands of New Zealand, Tasmania, Melbourne and ended in Sydney. We then spent 4 days in Sydney and the surrounding area.As always Nancy's help in arranging the transportation, cruise and shore excursions was invaluable. When the huge East Coast Winter Storm "Pax" threatened our departure from Boston Nancy went out of her way to look at alternative travel arrangements and to monitor the flight/weather situation. As with all our trips, Nancy's advice and assistance was invaluable in planning and executing our trip so that we got the most out of our free time; yet another reason why we book all of our holiday travel with Nancy.

Knows how to do it right, First Class all the way

By: Clyde the polar bear

Reviewed on: 08 Mar 2014

Was expensive, but worth every penny and would use Nancy again, and again!

Fantastic Vacation

By: Dave

Reviewed on: 18 Mar 2014

Nancy made the perfect recommendation. We had a wonderful relaxing vaca, she listened and made the ideal suggestion.  Our expectations were more than exceeded. She consistently produces a great product, my wife and I will defiantly have her  plan our next venture!

Nancy is why you should be using a travel agent.

By: Ted

Reviewed on: 04 Apr 2014

As usual, everything was perfect!

Highly Recommended

By: Not provided

Reviewed on: 17 Apr 2014

By: Not provided

Reviewed on: 18 Apr 2014


Most impressed and highly recommend~


Reviewed on: 02 May 2014

My husband and I just returned from an impeccably planned itinerary to Switzerland and France. Every detail was handled professionally and thoroughly which afforded us peace of mind and total enjoyment!

Beautiful Hotels

By: Bill K

Reviewed on: 15 May 2014

Villa Mangiacane in San Casciano in Val di Pesa is a beautiful vineyard estate in Tuscany, about a half hour drive south of Florence. The grounds are magnificent with vines and olive trees as far as the eye can see. The 15th century villa, built by the Machiavelli family with architectural guidance from Michelangelo, has been recently restored and the rooms are comfortable and luxurious. The service was very good and the breakfast food was quite tasty. The various pools and spa make this a great place to relax and the central location makes it a good base for exploring Chianti and Tuscany.      Grand Hotel Miramare in Santa Margherita Ligure is a lovely beachfront hotel in the Italian riviera. It is close to Cinque Terre, Portofino and Rapallo. The service was very attentive and the sea views from the well appointed rooms was beautiful.

Highly recommended

By: Ira

Reviewed on: 02 Jun 2014

The trip to Amsterdam, Berlin and Prague as planned was impeccable. Moreover, we had a sudden need to cut short the stay and return home on virtually no notice. Nancy's responsiveness and thorough follow through in this situation were just terrific. She is a pro.

Highly reccomended

By: Jean

Reviewed on: 13 Jun 2014

As always, Nancy and her team have organised another perfect trip. We travel trouble free with this company and as mature people, confidence in ones travel agent is paramount. Having  someone to take care of each minute detail is very comforting. 5 *+.

Highly Recommended!!

By: Ted

Reviewed on: 09 Jun 2014

Nancy and Shelby take care of everything!  Another flawless trip!

Highly Recommended

By: Jerry78

Reviewed on: 25 Jun 2014

For years I've entrusted my travels with Nancy and her great  staff of experienced and professional travel agents.  And for years I've returned.  Planning a vacation is one of the hardest things to do.  Agreeing on a location is even harder.  That's why my family and I rely on Nancy.  Her experience, exposure, and work ethic is unparalleled.  Nancy and her great staff always are available to assist in those last minute changes and requests to ultimately ensure you are ready to go.  Your family is important and there are just certain things you cannot leave up to chance! Call the professionals, call Nancy. Enjoy your time away free of fear.

Highly recommend

By: Eileen8080

Reviewed on: 25 Jun 2014

Trip was amazing!!!! Very organized with perfect connections & arrangements.

Very helpful

By: Ricks19

Reviewed on: 30 Jun 2014

Nacy's knowledge and insight into where to stay, where to go, climate, clothes, short-cuts, must-sees, etc., we've found to always be right-on target.  We would have made some mistakes making our recent trip to Italy a major disappointment without Nancy's direction.  So much so, that we won't venture another trip abroad without her guidance.  We've sent friends to her that agree.  She's made a difference.  Try her help once and you'll see what I mean.  She knows how to make a travel adventure both on land and sea a memorable experience.  I'm happy to give credit when credit is due. 

Highly Recommend

By: Love to travel!

Reviewed on: 17 Jul 2014

Nancy is a fantastic travel agent. She is extremely knowledgable and easy to work with. She gave us great recommendations that enhanced our trip, and was alway responsive to our questions or need to make changes. 

Absolutely fantastic!

By: Hawaii Honeymoon

Reviewed on: 09 Jul 2014

I love working with Nancy! Fantastic advice, guidance, and incredibly responsive. Whenever we book with her and Virtuoso we are treated phenomenally upon arrival at our hotels.

First trip on Crystal Cruises.

By: Roger

Reviewed on: 01 Jul 2015

Nancy and her people did a great job of educating us and organizing the various aspects of our trip.  We have already signed up for another trip. It was above and beyond expectations. 

Perfect vacation, perfect travel agent!!

By: Tina

Reviewed on: 17 Jul 2014

everything was absolutely perfect and Nancy is the ideal person to make it perfect. I would recommend her and her company to anybody.  Nancy takes the effort out of planning a vacation.  

Very disappointing cruise


Reviewed on: 23 Jul 2014

After cruising with Royal Caribbean 5 times, I was very disappointed in the Vision of the Seas. Starting with the room- Deck 2 (lots of mechanical noise late at night) room was an upgrade, but so small, that they had to turn the nightstand sideways, which meant 2 less drawers to use. I would hate to see what the original room would have been! Had to ask the attendant for ice 3 times. After the first day, he should have known! My Time dining was basically good. Had to send back my steak twice, and even then it was still overcooked. The Cruise Director and Shopping Director were great. Pool deck attendants didn't pay attention to you if you didn't have a beverage  package.  Closed the main pool for repairs on the second port day so everyone had to use the Solarium pool. Embark and disembark were wonderful and quick. I will travel on Royal Caribbean again, despite these disappointments, but I will not go on the Vision of the Seas!

Highly Recommended

By: CC

Reviewed on: 28 Jul 2014

Nancy is well travelled & a quick study. Once she understands your needs/budget, she cut's to the chase and offers first hand recommendations in a timely and professional manner. Even though I live in Texas & she's in the Northeast I've never had a problem communicating with her via phone or email.  I've worked with her for years & have recommended numerous family & friends to her.

great planning

By: sarah

Reviewed on: 09 Aug 2014

this trip was fantastic...every detail was planned out perfectly by Nancy and her assistant Joan, .All my concerns,questions and needed items were thoroughly explained.Nancy sat with me ,explained exactly what I would need to travel to central America. Nancy reviewed all exciting sights I would see,whatto look for,etc. All paperwork,tickets were presented clearly,on time and when we returned she email me to find out how the trip went.Thanks to Nancy and her staff ,for a wonderful,well planned ,trip to Lapa Rios. I will be travelling with Nancys agency again and again!!!!!!!!!!!

Flawless planning

By: SuzanneJ222

Reviewed on: 15 Aug 2014

We have had two incredible family vacations abroad planned for us by Shelby Bethke at Cruise and World Travel. Both our trips were planned flawlessly. My husband, three daughters (15, 13, and 8) and I immensely enjoyed our trip to France, Switzerland and Italy arranged by Shelby. We thought it was EPIC! Everything was taken care of from the private transfers to and from the airport or rail stations to private guides and tours in Paris, Pompeii and Capri. It was a pleasurable vacation because everything was tailored perfectly for us. When we decided to leave Montreux a day early due to poor weather conditions, Shelby was right there to help us rearrange our itinerary to arrive to Lake Como a day early. Our hearts jumped when we found out we would be upgraded to the Greta Suite at the Grand Hotel Tremezzo in Lake Como. I'm sure Shelby had something to do with that! It was the highlight of our trip. We will definitely return to Shelby for our future travel plans.

Professional expert advice

By: Robin613

Reviewed on: 22 Sep 2014

My husband and I were very pleased with the trip Nancy planned for us. After only a few questions, she understood what we were looking for, and came up with suggestions very quickly. She got us excellent rates on the flights, and suggested top notch and well located hotels. She also booked us a rental car and offered important advice about the locations we would be driving in. I would recommend her highly and already have!

Great tips, upgrades and super responsive service!


Reviewed on: 24 Sep 2014

Nancy did a great job helping us plan a trip. She provided upgrades we would not have found on our own and travel tips that pointed us in the right direction. She is a wealth of travel knowledge. If you are in a foreign country with a problem or simply have a question, you want help to be available immediately and Nancy provides the most responsive and prompt service I have ever seen!

river cruise

By: Al,sdog

Reviewed on: 22 Sep 2014

The cruise was great. Wonderful food,wonderful boat and amazing crew. We had four days of rain,but that did not prevent us from doing anything, I would recommend AMA to anyone who wants to do a river cruise.

Windstar and more

By: Diesel

Reviewed on: 28 Sep 2014

Nancy did a great job of arranging our trip. We had problems with Windstar and their hotel booking and Nancy worked with them and remedied the problem and booked us into a great hotel instead of the one offerred by the company. Each hotel upgraded us to a suite and I would guess she had something to do with that. We have dealt with her numerous times and have always been pleased and plan to continue to ues her in the future


By: Jim

Reviewed on: 02 Nov 2014

We had an absolutely fantastic trip. The overall itinerary was well planned, the accommodations were outstanding, the guides were super. What more can I say.

Little touches make a different

By: bobobal

Reviewed on: 20 Nov 2014

I thoroughly enjoyed the little touches (i.e. the mr&mrs luggage tags, and cookies delivered when we returned home) as that shows that they paid more attention to our personal itinerary. Nancy was easy to communicate with and gave straight answers. The only two complaints I have was that there should have been a bit better communication as to the all-inclusive hotel. I had never been to one, and I assumed that all-inclusive is truly what it meant. However, I was completely unprepared in tipping hotel staff. I also did not know that DR required a tax when we entered. Luckily, we had cash (they did not accept cards) with us, but I can only imagine if we did not have the cash. I think that this knowledge should have been conveyed better upon booking our trip, so we were more prepared. Overall, I would recommend Nancy

Great service and amazing hotel amenities!

By: AlexS1025

Reviewed on: 20 Nov 2014

Nancy found the best possible travel and hotel options for my trip to India and Vietnam which included fantastic Virtuoso amenities, better than any rates or options than I was able to find on my own. Her turn around time was extremely fast and despite needing to make changes before departure, she was happy to help and very accessible. Definitely recommend her and plan to use her for all trips in the future.



Reviewed on: 18 Dec 2014


Terrific prompt service

By: EH

Reviewed on: 26 Dec 2014

Nancy and her team are always on top of everything and provide great recommendations.



Reviewed on: 01 Jan 2015


great trip

By: JB

Reviewed on: 07 Jan 2015

Trip was great. Everything was ready and as expected. Even had a nice treat of wine and cheese in the room when we arrived :)

Best travel agency!

By: DotGrandin

Reviewed on: 21 Jan 2015

Nancy and her team at Cruise & World Travel, Inc. have surpassed my expectations. They were knowledgable, efficient and very accommodating. Nancy was very quick to respond even on short notice and she is always available for any queries that came up during our trip. She is excellent and the best in the industry. Highly recommended!

excellent knowledgable service

By: dee

Reviewed on: 10 Jan 2015

Extremely knowledgable and patient with questions, got family a great deal on trip, will definitely recommend and use again.

Nancy is very thorough and professional

By: Bernie

Reviewed on: 10 Jan 2015

We have used Nancy Yale and her travel agency for many years. In fact, we rarely travel without getting Nancy's input and recomendations. She has always looked out for us. Even when there is an issue she has not created, she has been able to help and in every case, she has found an acceptable option. We highly recommend Nancy as a professional, very knowledgeable and great resource for any travel.

Super travel agent!!

By: ctbarbara

Reviewed on: 07 May 2015

Nancy and her staff put together our dream trip to Australia. Everything was superb. Many thanks for a great trip!

Memorable vacation on Sea Dream Cruise

By: MB

Reviewed on: 18 Feb 2015

Nancy did a wonderful job helping us choose the right cruise line for the vacation experience we wanted. She was equally good in following up and responding to our questions and concerns before and after we booked our vacation. She has firsthand experience and it showed. Thank you Nancy for suggesting and arranging a memorable trip on an incredible ship!

Exemplary service

By: Travelers always!

Reviewed on: 07 Feb 2015

Always First Class service and excellent advise

A Very Fine Trip

By: Sandy Clicquot

Reviewed on: 11 Feb 2015

A well planned well organized trip. Guides and drivers were enthusiastic and professional. Finch Bay and the Inkaterra hotels were excellent as was Sole Luna. Only complaint was that the full day in Lima was a half a day too much. Better off with the extra half day in Agua Caliente or Cusco.

Great service!

By: dani

Reviewed on: 18 Feb 2015

Nancy and her team are great. Very helpful and friendly. We had a great time on our vacation!

couldn't be better

By: fairdalepeople1

Reviewed on: 21 Feb 2015

Nancy and her organization were extremely helpful to a couple of seniors not accustomed to cruising and the challenges of making reservations. We recommend Nancy to our traveling friends and would never use anyone else when we plan to travel again.

Better than first class

By: Hawaii travelers

Reviewed on: 25 Feb 2015

The Four Seasons Lanai was a wonderful experience. The rooms had recently been upgraded and had all the electronic facilities in the rooms that you could possibly invent. The rooms were spacious. The facility was gorgeous and the service was excellent. The restaurants were also first class.

Efficient and Thorough

By: AmyW

Reviewed on: 04 Mar 2015

We asked Nancy for help with our honeymoon after realizing we had no time to plan it ourselves. She quickly helped us narrow down our destination list (we were having trouble deciding on a country) and put together a suggested itinerary faster than we could have imagined. When we told her we wanted to leave within a month or two, she didn't bat an eye and found hotel bookings and flight options almost instantly! What turned out to be our favorite outing (a river boat ride) was something we were least excited about initially and never would have booked ourselves - but Nancy took our likes/dislikes and created a trip that hit all the right buttons, and exposed us to some amazing adventures. She was also very responsive when we had a hotel issue on-site. Highly recommended.

Excellent service year after year

By: Alan &Shirley

Reviewed on: 09 Mar 2015

We have always had excellent advice and suggestions year after year. Always have been happy

Great service

By: jan79

Reviewed on: 23 Mar 2015

Nancy is a great professional who is an expert agent. Very easy to work with and very thorough.

Great trip planning!

By: Coyote

Reviewed on: 10 Apr 2015

We had a great trip to Greece. I especially enjoyed the hotel in Crete and visiting Knossos. The 3-day bus trip worked out wonderfully and we got to see everything we wanted to see.

Flawless great trip

By: Bernie

Reviewed on: 24 Apr 2015

Another wonderful trip planned by Nancy and her staff. everything went as planned, accommodations and suggestions were helpful and made navigating and sightseeing more enjoyable.

Outstanding food

By: Teapot

Reviewed on: 24 May 2015

The Marina is a beautiful newish ship with lovely rooms, and granite and marble baths, and run like a 5 star hotel. The restaurants rival the best in New York. The only negative would be the destination desk which was usually clueless about the ports and the complimentary shuttles could be handled better.

Nancy our Angel

By: JK

Reviewed on: 23 Jun 2015

Once again Nancy has organised a simply wonderful trip. She is so very well thought of all over the world. Because of the respect for her we were invited to a very important soccer match by her associates in Spain. We were treated to the best seats in the arena and provided with food and wine(not to mention great company during the match. I am about to go back to Spain on a totally different type of tour than the first and our itinerary for that trip is, once again, perfect. Next year we are off to South America, including Galapegus, and we will, once again be in the care of Nancy Yale our TRAVEL ANGEL.

Excellent all around

By: Docjudy

Reviewed on: 23 Jun 2015

Nancy is the best travel agent we've ever had. Not only does she plan well, but she really listens to her clients. Her attention to detail is so helpful, we feel really taken care of. She not only makes great suggestions, but she tracks down and assesses any crazy idea that we come up with. We would recommend her to anyone.

Our dream honeymoon!

By: M&M

Reviewed on: 15 Jul 2015

We had a wonderful 2 week honeymoon planned by the team at Cruise World & Travel. Our accommodations were wonderful and the staff was very friendly and went above and beyond to help make our stay special. Nancy ensured we had special treats upon arrival in our rooms, and was accessible for any questions or additions we wanted to add to our trip. Thank you for our dream honeymoon experience!

Amazing Travel Agent & Staff

By: Patty

Reviewed on: 02 Jul 2015

We have booked several family vacations with the help of Nancy and her wonderful staff! Each one keeps getting better and better! They are great at making suggestions and Taylor our trips to meet my families multigenerational needs. We like to focus on UNESCO heritage sites and they always include this in our travel packages and consider this when we book or are planning. I will continue to use Nancy and her professional staff and to referral clients to her as we have found her services, suggestions and bookings outstanding!

complete and expert

By: bob

Reviewed on: 05 Jul 2015

our second trip planned by Nancy. She is on top of every derail, understands our preferences and imterests. Her choices and recommendations are uniformly excellent and she is always available, even in off hours. She introduced us to Crystal Cruises and we now have 2 cruises completed. She is the best travel consultant we have ever dealt with.

Amazing service!

By: kc

Reviewed on: 05 Jul 2015

Nancy was so helpful. Amazing to work with and when we arrived we were upgraded and comped the mini bar! From now on we will always being using virtuoso!

Italy Trip

By: John

Reviewed on: 31 Jul 2015

Hello, I would like to give Cruise and World Travel an excellent rating. I used the company located in Fairfield, Ct. I would like to single out Lydia Ganz, travel agent in Fairfield who was excellent in her recommendations, attention to detail and while in Italy, totally available to me when I need her to be. She had everything organized perfectly and when I lost my folder of information and vouchers, she quickly emailed me a replacement. The car services were very professional and timely. The tour guides were excellent. I would highly recommend working with Lydia to anyone who wants to do a vacation in Europe. Thank you Lydia, John

Very professional...perfect travel arrangements

By: Barcelona 8/2015

Reviewed on: 21 Aug 2015

Travel made easy thanks to Tasha. Very complete & accurate travel plans.

Great itinerary - Med Isles

By: Henry & Kathy

Reviewed on: 08 Sep 2015

Nancy - this was a great Seabourn itinerary the 1st day or 2nd days in France were not that great, however Sicily , Malta, and the mainland ports in Italy were wonderful. Once again the Virtuoso excursion was outstanding ! Seabourn's own "shopping with the chef" excursion ( this time in Catania) was very memorable. All in all it was a great cruise ( and I say that despite being stricken with an episode of spinal stenosis while underway !).

Wonderful Trip

By: Fairfielders

Reviewed on: 16 Sep 2015

We were on the AmaWaterways Cruise on the Rhine. Started with Land Tour in Zurich and Lucerne. We then cruised from Basel to Amsterdam. It was a great trip. AmaWaterways is a class operation with excellent personel. Our Cruise Manager was one of the best we have had, which was echoed by many of the other guests who have traveled on numerous cruises. We spent 2 additional days in Amsterdam on our own and had a great couple of days. We were booked in the Ambassade Hotel which is a wonderful hotel in a great area. It appears to be a new or newly renovated hotel. A great trip organized by Nancy Yale

Love Nancy

By: RobinL

Reviewed on: 21 Oct 2015

We truly enjoyed the mix of touring and relaxation. Wonderful food and great hotels. We will definitely ask Nancy to send us on another trip!

Excellent Travel Agent!

By: RK

Reviewed on: 22 Oct 2015

Nancy helped us plan a trip to Italy from scratch. She did a wonderful job helping us choose where to visit, where to stay, and for how long. We had an amazing trip and wouldn't change anything about it. Nancy was always available, quick to respond and had great recommendations. Without a doubt our next vacation will be through Nancy.

Azamara Journey was Amazing!

By: Ed&Helen

Reviewed on: 28 Oct 2015

Our first cruise on Azamara Journey (Turkish coast and Greek Isles) exceeded expectations. The ship, though somewhat dated in decor, is well maintained (and will go into dry dock for renovation in early 2016). The crew is young and highly engaged, with a 35 yr old Captain and Staff Captain. We appreciated their flexibility in re-arranging 2 ports to address weather and migrant issues. The staff was well-trained, friendlier and more service-oriented than many we're experienced on other cruises. The Italian and Steakhouse specialty restaurants were exceptional, with an excellent sommelier and wine list. The Azamazing event was yet another way this cruise line distinguished itself. The Best of the Best dinner, hosted by senior crew and featuring a multi-course gourmet meal with wine pairings was first class in every way. The Virtuoso cocktail party and event in Rhodes were superb, with an engaging host, a wonderful guide, and a delectable lunch of local fare. So well planned and executed!

Trip of a lifetime!

By: slm39

Reviewed on: 03 Nov 2015

Nancy and her team arranged the most wonderful journey for us to Tanzania and Mnemba Island! Every accommodation was exceptional with each location providing world class customer service. Every step of the trip went flawlessly! At each stop, we were met by guides or drivers and never had to search for help as all our needs were met before we knew we had any. Nancy's recommendations for our itinerary, as well as our accommodations, surpassed our expectations. Nancy was a pleasure to work with and made sure any questions or concerns were addressed prior to our departure. I would definitely recommend Nancy to anyone who wants a world class experience as ours was above and beyond!

Great Job

By: CTTraveler

Reviewed on: 27 Nov 2015

Nancy and her team ensured every detail was taken care of to plan a seamless, stress-free, vacation. Highly recommended!

Wonderful experience

By: Bernie

Reviewed on: 08 Jan 2016

Our cruise went off per usual without any issues. The vacation was exactly what we had hoped for. Great service and attention to detail

Very helpful with last minute trip

By: lastminutetraveler

Reviewed on: 15 Jan 2016

I found Nancy on the Internet when I was two weeks away from leaving for a 3 week trip to Southeast Asia. All I had booked was airfare for our family of 4. Nancy put together a wonderful itinerary within 24 hours and was willing to talk to me at all hours to help refine it. She also was patient with my need for control and for transparency of details. During the trip she stayed in touch with me and made sure things were running smoothly and corrected those that weren't. I would work with her again.

Good service

By: joyce1228

Reviewed on: 22 Jan 2016

Trip went as anticipated. No surprises

Nancy Yale

By: SHP15

Reviewed on: 09 Feb 2016

Amazing trip. All the details were well thought out and venders performed seamlessly. Crazy transfers, activities, lodges. All staff were friendly and extremely accomodating.

A terrific family vacation


Reviewed on: 15 Feb 2016

Nancy's ability to mesh her knowledge of the destination, the resort and it's personnel, with the preferences of a family of 14, made for a wonderful travel experience. We were the beneficiaries of her extensive experience and the relationships she's cultivated along the way. Thank you Nancy for all you did for us!

Beyond Happiness

By: mamasan

Reviewed on: 31 Mar 2016

Nancy Yale Cruise & World Travel, Inc. Beyond Happiness! mamasan | 31 Mar 2016 The Palms in Turks and Caicos totally silenced my five teenage granddaughters when they walked in to this accommodation! Grandma, thank you, this place is beautiful, we love it. It was indeed a wonderful apartment filled with good taste, common sense and spaciousness. Everyone had space to be alone or with the family with three outdoor terraces to read or lounge. The restaurants were available for casual of formal dining. We found them very good. There was a deli available for snacks or specialty items which they enjoyed. The beach and pool were a hop skip and a jump from our terrace which was great. I want to thank Michelle( Shelby) Bethke for all her careful planning in making this trip a truly memorable one for all of us.

efficient travel agent

By: jane

Reviewed on: 11 Apr 2016

Nancy Yale and her staff at cruise & world travel assisted in my travel plands to vietnam, cambodia and thailand. They were always available to answer my questions and returned my calls with infornmation I requested in a timely matter. I felt confident that I booked my trip with Nancy Yale and knew that they would help me out before and during my travels. Nancy and her staff have been plaNNING MY VATIONS FOR SOME TIME NOW.

Awesome experience

By: Jay

Reviewed on: 04 Apr 2016

Thank you Nancy for a wonderful vacation in Costa Rica. Well planned and executed. Highly recommend Nancy and her team.

Can always count on Nancy's travel advise

By: SDorn

Reviewed on: 17 Jun 2016

We had a very nice vacation once again based on Nancy's recommendation. Cap Juluca in Anguilla had the nicest beach we have ever been to in the Caribbean. The beach chairs were the most comfortable so if you are looking for a "beach and a book" to get away and totally unwind this place is perfect. Nancy's restaurant recommendations were also spot on. We enjoyed great dinners at Veya, Coba, Blanchards, and Pimms. We are looking forward to see where she suggests for our vacation again next year. I would highly suggest giving Nancy a call for any questions regarding your vacation needs. She is a world traveler and will give you straight forward valuable advice and inside tips. Thanks again Nancy!

Excellent customer service

By: Jay

Reviewed on: 14 Aug 2016

We booked our second trip, an Alaskan cruise on Disney with Nancy. She helped us get the right room and suggested the balcony room for the great views. Thought a higher cost, completely worth every penny. We saw whales from our balcony as well as scenic views of the mountains and glaciers. She suggested hotel and airline as well, but we chose to use our airline miles to book our own, which she was cool with. I really value Nancy's advice and helpful suggestions with bookings. Saved me time and money with our bookings. We look forward to another vacation soon with Nancy. Thank you. I highly recommend Nancy for any of your future bookings.



Reviewed on: 08 Sep 2016


Great follow up pre/post trip. Knows +/- of each location well

By: HawaiiT

Reviewed on: 12 Sep 2016

As always, agent very knowledgeable of destination and +/-. Follow up pre/post trip very through. Would definitely use agent again

Personal, thoughtful service

By: Jessica

Reviewed on: 14 Oct 2016

Nancy is always so helpful and thoughtful when planning our vacations. We recently went to Bermuda and she planned the perfect get-away for me and my husband. When we arrived at our resort, we knew she had put us in the right hands. Our room was immediately upgraded and out setting could not have been more perfect. Unfortunately while we were there a tropical storm passed over the island,, but she was constantly checking in with is to make sure we were ok and still having a great vacation. Knowing that she was looking out for us made a huge difference and I know I could count on her to make sure we were safe, taken care of, and still enjoying our trip. I will continue to use her services when planning vacations for me and my family.

Perfect service from Nancy and her staff as always. She is the best!

By: Aussie

Reviewed on: 03 Oct 2016

Our trip to germany was absolutely fantastic. We had top class guides and hotels. The whole holiday worked like clockwork and as always and we did'nt have to worry about a thing. Nancy has been our travel agent for 10 years now and we have had nothing but excellent service during those 10 years.

Life cycle family cruise

By: Bernie

Reviewed on: 08 Oct 2016

We took our entire immediate family on a Disney cruise. There were fourteen of us with the ages ranging from one to sixty-six. It was a celebration of forty five years of marriage and a sixty fifth birthday. We met in Orlando the night before and arrived together at the port the morning of the cruise. From the boarding until the end it was everything we had hoped for. The attention to detail was evident in everything we did. It was wonderful not only for the kids but there was more than enough for the adults. The adult pool area was great. In conclusion, the detail from our booking with Nancy to the cruise was a great experience.

Terrific hands-on travel expert!!

By: Jlr330

Reviewed on: 06 Oct 2016

My husband and I enjoyed our Windstar cruise which Nancy Yale was our group leader. She put together a wonderful experience of Iceland. We enjoyed our week on board the ship and on land. All details of our journey was taken care of in advance so that we can enjoy our daily activities which included hiking and caving. We had a fun time and definitely look forward to having Nancy handle all aspects of our future travel plans.

Very professional,knows her stuff

By: alan

Reviewed on: 06 Oct 2016

Very helpful. Always there to help and take calls. Very informed and knowledgeable. Pleasure to deal with.

Great Service!

By: k_herrmann

Reviewed on: 18 Oct 2016

Our Cruise was perfect down to every detail that Nancy Yale of Cruise and World Travel touched. We had the suite we requested with flowers and champagne upon our arrival as well as flowers and wine from our children. Our Butler - Miro - was always at our beck and call and always able to get us to wherever we wanted to go on whichever night at whatever specific time. Our excursions were good - some ports better than others but at all ports the people of the area were exceptional and working very hard with very little to make their port a destination for the cruise ships. The food on board was excellent - much better than The Regent in Alaska a few weeks before. The ship - The Regatta - could use some sprucing up. The Marina in Scandinavia was "spiffier". The only problem we had was after we had our tour of Newport - the Local tour company (not Nancy's) tried to charge our credit card three more times for the tour after it had already been paid!

another winning trip by Nancy

By: ed k

Reviewed on: 29 Oct 2016

As always, another great cruise trip skillfully arranged by Nancy Yale. The Silversea Shadow is the right size ship with great crew and service and most importantly offered the right itinerary to Japan, Korea and China. Embarkation was seamless, quality of the food was as expected and comparable with Regent, Oceania and Azamara. Specialty dining was excellent and there were a # of good wine selections in the main dining room. We prefer a more casual attire code, but survived packing the required formal clothing. Port/Immigration arrangements in Korea need to be more friendly to Tourists-as long lines and long unnecessary walking were common. Communication-ie-phone/internet were problematic in Japan and spotty the rest of the way-be aware! Nancy Yale arranged a precruise stay at the Peninsula Hotel in Toyko, which was wonderful as expected. But be wary of their rooftop restaurant-Peter. It had major service/quality issues and they ultimately comped our meal and wine tab.


By: bonnie

Reviewed on: 03 Nov 2016

Excellent trip organized by Nancy for Rome-Il Palazetto, Florence-San Michele Belmond and Amalfi coast Santa Caterina. Accommodations, Service and ambience amazing- Amazing properties! Great response when a room at one place was not what we expected so Nancy called and they moved us to the presidential suite!!

Professional, knowledgeable guidance

By: Traveler

Reviewed on: 26 Dec 2016

We have booked several cruises with Nancy and her staff. They are very knowledgeable, responsive, polite, and are able to guide us well. We are very pleased with Nancy.

Disney Cruise flawlessly planned

By: MaxOH

Reviewed on: 05 Jan 2017

Shelby was outstanding, patient, and thorough. A Disney expert!

Wonderful trip AGAIN!!

By: Carlos Gavidia

Reviewed on: 08 Mar 2017

Nancy and her team are not only pleasant to deal with but they do find you the best value for the best price! The tour guide that Nancy had set us up with, was so knowledgeable so intriguing and made our experience in Moscow completely memorable!! Nancy had booked our trip to Paris over the Christmas holidays. That was the first time I had use Nancy wish you came highly recommended from a friend. Then I asked you to book our Moscow travel flights and hotels. Everything went off without a hitch JUST PERFECT!! Nancy will be handling my travel from now on and our next trip will be China in November!

Miracle worker

By: SeanD

Reviewed on: 20 Mar 2017

Nancy and her team are the best. If you are planning a trip and you want someone with experience to take care of everything this is the call you should make.

Azamara Cruise

By: Loyal customer

Reviewed on: 27 Mar 2017

Nancy As usual everything was perfect on this cruise. There were two special get togethers on board for Virtuoso clients. You have always given us perfect suggestions. Thank you.

A wonderful get-away

By: Rhoda

Reviewed on: 27 Mar 2017

Nancy, as usual, is wonderful to work with. She did refer me to an office agent, Michele, who was very helpful. The Oceania cruise was enjoyable but not as exciting as some of the others we have gone on. The company, Oceania needs to improve their shore excursions as they are overpriced and poor quality. The ship is well appointed and has a well trained staff, who made the trip enjoyable. The specialty restaurants were inconsistent in quality and the cuisine needs to be updated.


By: Mike

Reviewed on: 07 Apr 2017

Absolutely fantastic

World Traveler

By: Randy Lester

Reviewed on: 14 Apr 2017

Most knowledgeable and professional travel assistant I have ever worked with. We have traveled all over the world and our bar is fairly high. She has never disappointed us and has always been one step ahead with her maticulous planning. I can't recommend her highly enough.

Super safari

By: Bean

Reviewed on: 11 May 2017

Nancy was right! There was no need to go on a large tour. We loved our private tour with friends. It was safe, intimate, & custom made. The Cape Grace staff greeted us so grandly when we arrived at 11:00pm that we felt we all had known each other for years.There also were so many opportunities to learn about apartheid. Shinde in the Okavango Delta was intimate & felt like family. They surprised us by celebrating our anniversary in a special lodge. Seeing 360 degree sunsets on flat grasslands with water was incredible. Since there weren't many jeeps,we could stay & gaze at a beautiful leopard for an hour. Makanyi lodge in a private reserve near Kreuger was the best place to end our trip- luxurious! We went on two animal filled drives in the morning & evening, but relaxed by the pool in the afternoon. We saw the Big Five & learned so much about the animals' daily lives. We still can't believe we were 15-20 feet from the Big Five. Amazing!!!!


By: onthego

Reviewed on: 19 Jun 2017

Nancy and her staff are professional and knowledgable.The advice was excellent!

Family cruise

By: Jean

Reviewed on: 02 Jun 2017

Top class. Nancy and her staff got us the very best deal and advised us perfectly on our cabin choice.

The usual consistency and excellent service

By: Bernie

Reviewed on: 05 Jul 2017

We experienced the usual outstanding attention to detail. The trip included everything we had asked to include in addition to great suggestions on the fly. Tour guide was great.

Trip to Italy

By: Masha

Reviewed on: 06 Jul 2017

This was my first time working with a Virtuoso agency and I was not disappointed. Nancy was fantastic! She always responded quickly, addressed every need and provided good advice. I can say the same for David, the agent in Italy. All of our guides in Italy were very good (one (Barbara, in Florence, was outstanding!) and we were very satisfied. One thing that I would have liked to know is the hotel rates that we were paying because, with one exception, I had no way of telling if we paid more or less than what we could have paid if booking ourselves. I will definitely work with Nancy again.

Great trip

By: Nick

Reviewed on: 16 Jul 2017

We actually worked with one of her employees [Shelby] who was excellent to work with.

A pleasure to deal witn

By: Shelley

Reviewed on: 17 Jul 2017

Great . We had no issues . The trip was great and everything was taken care of before we arrived. Nancy is a professional and very friendly. You feel very confident in dealing with her and her staff.

Nancy Yale travel advisor

By: kathye

Reviewed on: 26 Jul 2017

Such a pleasure. She is efficient, organized and knowledgeable. Available at all hours for traveling questions/ issues.

Latest of many great trips

By: Sara L

Reviewed on: 16 Aug 2017

Nancy and her team are wonderful and very knowledgeable. We recently returned from a trip to Alaska that originated in Vancouver. As always, every detail of our trip was thoughtfully planned. Looking forward to our next adventure.

Fabulous trip to Alaska

By: Sue

Reviewed on: 17 Aug 2017

Amazing. Nancy had every detail taken care of to maximize our time both aboard the ship and during the shore excursions.

Cruise World and Travel Review

By: Lamb

Reviewed on: 17 Aug 2017

Amazing, always professional and suggests the best things to do with families! Top recommendations for both travel and stay as well as restaurants!

Great Windstar Experience

By: Carl H

Reviewed on: 28 Aug 2017

Handled all of our needs the way we wanted.

Cruise and World Travel

By: Maisie

Reviewed on: 21 Sep 2017

Nancy was a pleasure to work with. Even though the tour company had sent us updates, she kept us abrest of what was happening with them and booked our flights and was able to find us into a hotel the night before the tour started since the tour was only responsible for our rooms while we were with them. It also helped that the weather in Nantucket and the Vineyard was spectacular that week. Nancy's company was referred to me by the Baltimore Museum of Art when I was looking for a travel agent to book my air fare to Paris for a trip I was taking with them four months earlier. I would definitely use them again.


By: Jean

Reviewed on: 11 Oct 2017

As always Nancy and her team have given us another unforgettable experience. Our 10 year relationship proves the quality of the service we receive from this exceptional Virtuoso Agent.

Rome with guide

By: Diane

Reviewed on: 04 Oct 2017

I worked with Tasha. She was terrific. Set us up with privare tours etc. highly recommend!

Trip of a life time!

By: Ro

Reviewed on: 27 Sep 2017

Nancy, was great! She, handled everything and everything was perfection. I would use her again and recommend her to all my friends.


By: Z

Reviewed on: 29 Sep 2017


European Vaca

By: CtDoc

Reviewed on: 01 Oct 2017

This was a trip of a lifetime. Nancy took all of our concerns and translated them into the perfect vacation, she understood our needs and we couldn't have been happier. The properties were spectacular, the tours and transportation she arranged exceeded our expectations. Each time we arrived at our next destination we were amazed at the quality of our experience. Her pre-trip documents were organized and extremely valuable.

Always a well planned trip with Nancy and staff

By: Ctbarbara

Reviewed on: 05 Oct 2017

Great options provided and overall trip well executed.

Great travel agent!

By: Beverly Berkson

Reviewed on: 20 Oct 2017

Nancy was extremely helpful with every aspect of our vacation planning. She is always available and on top of everything. Her enthusiastic attitude is a bonus. I highly recommend Nancy for any travel plans one might have and look forward to working with her again in the future.

Another Excellent Cruise

By: seadreamer

Reviewed on: 18 Nov 2017

Another great job by Nancy and her supporting staff!

Personal service

By: Senior traveler

Reviewed on: 29 Nov 2017

Explained "terms and conditions" of travel insurance in simple understandable language, and helped choose the right plan.

The Sands at T and C

By: Siobhan Costello

Reviewed on: 05 Jan 2018

Excellent! Nancy is nothing but professional and efficient. She arranged/planned our 30th wedding anniversary trip to perfection. Our vacation was exactly what we wanted.....and we got it!!

Peru Trip

By: JR

Reviewed on: 23 Jan 2018

Nancy is an outstanding travel agent/trip advisor/cruise organizer.

the goo dand bad

By: sammy

Reviewed on: 11 Feb 2018

i worked with shelby at the agency and as always she is terrific. the galapagos cruise was great but the silversea flights were horrible. to get a great fair we had to leave literally middle of the night with changes at 3-4am! to man y fights ofr a 7 day cruise. again mostly the cruise line but i think travel agency needs to inform in more detail.

Cruise and World Travel

By: Arnie

Reviewed on: 24 Feb 2018

great couldn't be better

Trip to Mexico

By: Jeffrey

Reviewed on: 24 Feb 2018

Nancy is extremely detail oriented and first advisor to truly get us.

Always knowledgeable

By: Larry

Reviewed on: 15 Mar 2018

professional, knowledgeable, approachable. fine staff. Tasha very helpful. Found us several hidden gems at relative bargain prices.

Southeast Asia Trip

By: Larry & Ellen

Reviewed on: 03 Apr 2018

She is driven to provide the best service, ensure a top-quality experience and make you appreciate a superior vacation. She is a pleasure to work with in many aspects. Specifically: > Identifying a great itinerary. > Providing constant communication on the status of the trip. > Ensuring that the trip is highly coordinated and the quality of every location meets very high standards. Certainly we had a great trip!!!

Great planning

By: Yoda

Reviewed on: 27 Mar 2018

Wonderful planning and details. Loved SE Asia! She and her team were amazing.

Indochina Tour

By: Bruce

Reviewed on: 29 Mar 2018

Nancy was outstanding! She is very professional, well organized, proactive and knowledgeable. She was just great...

Wedding in St. Augustine FL

By: Siobhan

Reviewed on: 27 Mar 2018

Our trip was excellent!! We loved it.

Australia - New Zealand

By: skott's

Reviewed on: 25 Apr 2018

As recommended by Nancy the Tauck Tour has to be the best way to make this trip. Everything went as planned. There was adequate free time. We could not think of anything that could have been done differently.

Great trip!

By: Barbara

Reviewed on: 16 Apr 2018

Nancy was terrific, and we enjoyed all the Virtuoso amenities!

Not all 5 Star Hotels are created equal

By: Mamasan

Reviewed on: 11 Apr 2018

My experience with the tral agent Shelby at Nancy's Yales was impeccable. I had a problem of no original identity when I checked into the hotel and my travel agent immediately called the hotel to iron out the problem

Auckland to Hong Kong

By: Polar bear

Reviewed on: 14 Apr 2018

Excellent ! Nancy takes the stress out of traveling


By: AK

Reviewed on: 23 Apr 2018

Great planning of all aspects of our cruise and private excursions. Meet and greet at airport station were perfect.

Excellent response to a very stressful situation

By: Cruise traveler

Reviewed on: 14 May 2018

We had a number of issues arise before we left for our trip and Nancy immediately started working to remedy the situation. It ended up that nothing seemed to work out and again, Nancy was there to help. She made the best of a bad situation. I highly recommend her.

Another great trip

By: Toby

Reviewed on: 27 May 2018

It’s always a pleasure working with Nancy and her team. They take care of everything

Great trip

By: M

Reviewed on: 23 May 2018

She was pleasant, organized, helpful, careful, knowledgeable and easy to communicate with.

Sip and Savor Europe

By: KAY H.

Reviewed on: 09 Jun 2018

Nancy was helpful with our plane schedules, especially. Her decisions re: that and with our accommodation transfers worked smoothly without any problems. Her office mate Joan Poirier was our constant contact and it was she really who guided us through the decisions regarding most of the details of the trip. She was gracious, quick to respond, and her experience was our guiding light at every turn. Joan was really wonderful.

Mediterranean cruise

By: Jane

Reviewed on: 12 Jun 2018

Nancy has helped me with my cruises for over 20 years. She is an expert and gives invaluable advice. Her staff is so efficient and knowledgeable, making sure I get the best cabins and all the perks.

Great trip

By: Susan and Murray Morrison

Reviewed on: 18 Jun 2018

Nancy had an intimate understanding of a trip to Russia that would satisfy all of our interests. She worked with us and Exeter International to make sure that everything we wanted was included. She spoke to us and Exeter many times to make sure that every detail was accounted for. She was always available for any questions at any time. Her advice was invaluable.


By: Travis

Reviewed on: 31 Jul 2018

I would highly recommend Nancy. She is very knowledgeable and attentive. She planned out our trip to our exact specifications. She got our budget right and included all the places we wanted to see. She is very responsive as well. We had a great trip and I believe it all started with Nancy’s planning.


By: Doc Turner

Reviewed on: 31 Jul 2018

Have long history with Nancy. She has planned flawless vacations for me and my friends. The Paris trip was amazing. The hotel was located in the left bank close to most sites. Side trips and excursions were well planned and very good

Alaska Cruize

By: Sean

Reviewed on: 09 Aug 2018

always the best. Nancy and Joan do a terrific job in communicating with us throughout the whole process

Awesome Honeymoon!

By: MissM

Reviewed on: 03 Aug 2018

Every part of the process went smoothly from the planning right through the trip home. We were kept updated of any changes that the cruise line made. Very much appreciated.

Excellent Service

By: Jason Brown

Reviewed on: 08 Aug 2018

Excellent. Nancy was incredibly responsive throughout the entire process. We ended up changing our trip last minute, and she made the change simple to understand and easy to update. I will definitely work with Nancy in the future, and would highly recommend her for travel booking needs.

Great Trip

By: Brian Bishop

Reviewed on: 06 Sep 2018

Everyone was great answering our questions and helping us set everything up for out trip. Thank you so much!!

Expert Advice, Unforgettable Trip

By: J. Lang

Reviewed on: 12 Aug 2018

Nancy was the consummate professional. Her knowledge of the area and comes from years of experience. Kenya is not a place that is easy to understand, navigation-wise, as a first time traveler. Nancy made all the necessary arrangements and transfers and delivered everything in a very organized way. Her advice was invaluable when it came to selecting a property for our very first ever safari. Kichwa Tembo was the perfect place to unwind and experience the beauty of the Masai Mara. The accommodations were the perfect combination of comfort, authenticity and minimalist luxury. Nancy really listened to what we were seeking, and helped guide us to the absolute perfect choice. Our trip to Kenya is one we will never forget thanks to Nancy's help!

Fantastic service!


Reviewed on: 20 Aug 2018

Nancy and Carol at Cruise and World travel are wonderful to work with. They are very responsive (I think their phones are taped to their foreheads!) and have creative ideas for making travel easier and more fun. They recommended we stay at a Tuscan resort we would never have chosen (even after reviewing tons of travel web sites about places to stay in Tuscany) and it was the highlight of our trip. It makes no sense to endure the headache of making multiple travel arrangements when they are a phone call away!

She is the best!

By: Travel bug!

Reviewed on: 30 Aug 2018

Nancy, as well as the rest of her staff, are wonderful travel agents. She is attentive and responsive, and seems to always know just what you want. Her recommendations and suggestions are always top notch. Working with Nancy takes the hassle out of travel planning. She makes it so easy.

Top Notch Agency

By: FamOf5

Reviewed on: 24 Aug 2018

Nancy and her team helped us choose the right cruise for our only free week and they were top notch in getting us ready and prepared. Always responsive and always on top of everything. We’ve used them in over a dozen cruises in the past 15 years. Highly recommend for providing many options and the right choice for our needs.

The Best

By: Brett

Reviewed on: 05 Sep 2018

Working with Nancy and her team is always such a pleasure!

Why I recommend Nancy Yale

By: Patty

Reviewed on: 31 Aug 2018

Terrific She is prompt and very knowledgeable

A perfect travel advisor...

By: Sinbad

Reviewed on: 31 Aug 2018

Perfect...She was always just a phone call or email away and always ready to help!


By: Melissa

Reviewed on: 08 Sep 2018

Nancy always does a great job planning my vacations and more importantly when something goes wrong she is available 24/7 to rectify the problem and insure a great trip !


By: Mike

Reviewed on: 19 Sep 2018

Nancy and her team did a great job

Danube Cruise

By: Alvin

Reviewed on: 19 Sep 2018

Nancy is the best. She has planned trips for us to Antarctica, Norway, the Arctic and the Amazon. This last river cruise was wonderful. We went from Budapest to Prague concentrating on the music and history of Eastern Europe.

7 seas voyager

By: Traveler

Reviewed on: 16 Oct 2018

Very easy. Excellent advice! Would definitely use her agency again.

Another great trip from Nancy

By: london to barcelona

Reviewed on: 03 Oct 2018

The best!!! She always take the best care of us. Everything went smoothly and the trip was wonderful

Will never use any other company

By: MB Travel

Reviewed on: 06 Oct 2018

Nancy Yale and her team have been planning our cruising travel for almost 25 years. Knowledgeable, caring and thorough, this is the team we will always use.

Travel agent

By: Fred

Reviewed on: 18 Oct 2018

Very good, experience, honest, customer service excellent

Amazing help for a 1-week trip to Hawaii

By: Brad

Reviewed on: 21 Oct 2018

Nancy was incredibly helpful in pls. I got all of our excursions and inter island travel. She and her team score 10/10 in being communicative, thoughtful, great recommendations, and great access to certain activities. They’re the best and I’m absolutely calling on them again for help with my next trip.

Trip of a LIfetime!

By: Mel R

Reviewed on: 14 Oct 2018

Nancy was a pleasure to work with, She put together a wonderful itinerary. She paid attention to the smallest details. We were well tended to from the moment we stepped off the plane until the moment we returned. Even after we returned, Nancy reached out to make sure that we were pleased with our trip.


By: Morg

Reviewed on: 23 Oct 2018

Nancy is a great resource but I really worked with Arri who is most helpful

Excellent Experience

By: PaulD

Reviewed on: 20 Oct 2018

This was our second trip in which we worked with Nancy. She and her staff are friendly, helpful, knowledgable and customer-focused. We would recommend her again without reservation.

Cruise bookings

By: Bonnie

Reviewed on: 19 Oct 2018

Great very knowledgeable about hotels, cruises and itineraries

Easy and flawless!

By: BrideKaren

Reviewed on: 30 Oct 2018

I worked with one of the Independent travel agents, Alison. She listened to my "want" list for our last minute honeymoon cruise and she came up with the perfect itinerary and ship that met our needs and budget.

Extra handling

By: Steve

Reviewed on: 28 Oct 2018

Easy and thorough.


By: Polarbear

Reviewed on: 07 Nov 2018

She is the best

Trips recent and past with Nancy Yale

By: Flora

Reviewed on: 18 Dec 2018

She is fantastic. She is super-efficient and she responds immediately to any inquiry. Whenever I entrust my travel plans to her, I have complete confidence that everything will be taken care of expertly. I have no worries that anything will be overlooked. She also has a personal touch. She knows her clients well, and I never feel that I am just a statistic.

Christmas Vacation

By: bonnie

Reviewed on: 06 Jan 2019

I've been working with Nancy for more than 10 years now and each experience has been flawless. In addition she has an excellent staff of travel advisors.


By: diane

Reviewed on: 07 Jan 2019

She is knowledgeable, friendly, and helpful.

Agent Review

By: Steve

Reviewed on: 29 Jan 2019

Nancy is a superb agent She is creative , professional, diligent, very knowledgeable cost wise and a pleasure to deal with.


By: Patty

Reviewed on: 27 Jan 2019

Fabulous 3 week trip planned by Nancy and her staff! Everything went very smooth and first class cruise and tours as planned by Cruise and World Travel as always!


By: Poppy

Reviewed on: 20 Feb 2019

Great to work with

Nancy Yale - THE BEST

By: Karen

Reviewed on: 02 Mar 2019

Nancy is quick, concise, complete and sensational. She really knows how to take care of her clients. We have asked for her help and advice on planning cruises and accommodations probably half a dozen times. She is always right on the money and takes good care of business and us. We will use her over and over again! She is THE BEST! You never have to worry about your trip plans with Nancy.

Everything was perfect

By: Nancy

Reviewed on: 20 Mar 2019

Easy to work with. Understood what we wanted and needed. Made calls for us ahead of time to make sure everything was in order for us upon our arrival

Working with Nancy Yale, you will have access to:

  • - Special perks and extra amenities
  • - An experienced travel guide whom you can rely on before, during, and after the trip
  • - Exclusive luxury resorts and properties
  • - Once in a lifetime experiences

Explore with the Best

Virtuoso Advisors are constantly pushing the boundaries in unique travel experiences.
Alliance programs are unique tailored experiences exclusive to travelers working with Virtuoso Travel Advisors.
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  • Australia
  • New Zealand
  • Argentina
  • Costa Rica
  • Italy
  • Kenya
  • Morocco
  • Peru
  • South Africa
  • Tanzania
  • Thailand
  • Turkey
  • Vietnam
  • Anguilla
  • Sri Lanka