Valerie Ann Wilson 

New York, NY United States
Travel Specialties
  • Family Travel
  • Culture, History & Arts
  • Hotels
  • Ocean Cruising
  • River Cruising

  • United Kingdom
  • France
  • Italy
Selling Travel Since
  • English

My Background

Valerie Ann Wilson, Founder, CEO, and Owner of Valerie Wilson Travel, Inc. started the firm in 1981 when she could not find a travel agency that met her needs and expectations. Both Valerie and Valerie Wilson Travel have earned a reputation for discerning advice and impeccable customer service. VWT is a proud and active member of Virtuoso since 1998, and she is Chairman Emeritus of the Virtuoso Member Advisory Board.

She is the recipient of numerous travel industry awards such as Travel + Leisure's "A-List," as one of the top "Power Brokers" year after year since 2003, and "Most Powerful Women in Travel" by Travel Agent Magazine, as well as receiving two Lifetime Achievement Awards, respectively from Luxury Travel Advisor and Travel Weekly. Valerie serves on numerous travel advisory boards including The Ritz-Carlton Hotel Company, Luxury Board of Starwood Hotels & Resorts, Four Seasons Hotels and Resorts, and Abercrombie & Kent USA.

Under Valerie's leadership, with her two daughters, Jennifer Wilson-Buttigieg and Kimberly Wilson Wetty, Co-Presidents and Owners, Valerie Wilson Travel is one of the largest women owned and family managed travel consulting firms in the United States. Every year since 1998 the agency has been counted among Travel Weekly's "Top 50 Travel Agencies" and most recently as the 25th largest in the United States.

As a self-proclaimed “Frustrated Hotelier” she published the second edition of Valerie Wilson’s World…The Top Hotels & Resorts, Second Edition as a milestone of the 30th anniversary of VWT. Valerie is passionate about travel, particularly when she is sharing her knowledge, expertise and stories with clients.

Places I Have Traveled


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Reviews and Recommendations for Valerie Ann Wilson


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Highly reccommend

By: Mitzi

Reviewed on: 29 Dec 2013

We liked the Hotel Beaucoeur very much. It had been renovated in 2012 so the bathroom and furniture were new. The room was not large but worked fine for our needs. We enjoyed the Alsatian flair in decor rather than contemporary which could be any where in the world. The location was excellent and allowed us to walk everywhere which was a joy.Did not have breakfast there so cannot speak to the restaurant.

Highly recommended

By: Silvia

Reviewed on: 07 Jan 2014

It was excellent. Everything better than expected. Hotels, car, driver, plane...everything well organized and executed. thanks

By: Nancybright

Reviewed on: 07 Jan 2014

My husband, adult children and I spent a glorious week in St. Lucia. It was a much needed vacation for all of us and St. Lucia a perfect destination. Ginny and Mallory were very responsive and helpful and we will us them again. Many thanks!

Highly recommend


Reviewed on: 12 Jan 2014

Thank heavens I made my holiday flight reservations with Valerie Wilson Travel. My connecting flight was cancelled. I dialed her office and they were able to get me booked on the next flight out whereas the airport people told passengers they'd have to stay overnight and I overheard one passenger complain that her travel agent could find nothing out that day.

They are the best

By: Robbie

Reviewed on: 16 Jan 2014

I have been working with Ginny and she is the best--- and it appears emily( her assistant) is equally as good

By: Elbnc4241

Reviewed on: 10 Feb 2014

Valerie Wilson is THE best travel agent we have ever used.  She certainly knows her stuff.  We are in the midst of a 28 day cruise on Seabourn in the Far East.  Every stop has been wonderful.  But it was Valerie's idea that as long as we were in this part of the world, why not go to Cambodia for a few days before as we most likely will not get here again.  We are so glad she said that and we stayed at the Raffles Hotel in Siem Reap, which was her suggestion.  It was all wonderful.

Exceptional trip, great service

By: Tricky D

Reviewed on: 14 Feb 2014

Emily was, again, spectacular in seeking out unique options for our trip.  Our accomodations were fantastic and all aspects of travel were without issue.  We are already planning our next trip(s) with Emily and VWT.

Emily Prentiss Rocks!

By: JLPro

Reviewed on: 14 Feb 2014

My wife and I needed a quick getaway and didn't have any free time to plan it.  I contacted Emily Prentiss at Valerie Wilson Travel and she immediately made my life easier. She is extremely good at what she does and it seems the team she works with is great too. Not having to surf countless web was a huge plus for me. She got better pricing on the airfare and found the coolest resort on a perfect island in the Bahamas. We were treated to extras only because of our usage of Emily and Valerie Wilson Travel.  These extras would not be available otherwise.  I will always use Emily for any future travel and have already given her information to friends for there needs. Emily Rocks!

Perfect Honeymoon Has Been Planned!

By: Allison&Bob

Reviewed on: 20 Feb 2014

We just finished planning a 12 day honeymoon to Bali and Lombak, Indonesia with Emily Prentiss, our agent at Valerie Wilson Travel and we are beyond thrilled.  Obviously we haven't taken the trip yet and therefore can't yet review the trip experience itself, but the planning stage has been smooth sailing, exciting, and fun.  To start off, we spoke with someone who matched us with Emily, and it was a perfect fit as it is clear she specializes in honeymoons and has knowledge of exotic locales.  Emily has been enthusiastic, patient, and the best part - not only does she really listen to your wants/needs, but she correctly anticipates them with great suggestions.  With Emily's help (and that of the agency), we were able to get great rates, perks, and flight connections that we perhaps could not have booked on our own. We can't wait for our trip and would most certainly recommend Emily and Valerie Wilson Travel to others looking to book a trip!

Highly recommend

By: Louise105

Reviewed on: 06 Mar 2014

This agency rep does an excellent job.  Listens to the client; attentive to what the client wants.  Prompt at all times.  Follows up quickly on any questions and will tailor itineraries exactly to what the client wants. 

By: Not provided

Reviewed on: 05 Mar 2014

Angela Musso is fantastic!

Highly recommend

By: Ellie

Reviewed on: 16 Mar 2014

It was a great trip and we did many tours.  The dinner at Henry Cabot Lodge's house was a real treat to us.

By: Not provided

Reviewed on: 17 Mar 2014

Unsurpassed Quality and Customer Service

By: Michael Z.

Reviewed on: 09 Apr 2014

Emily Prentiss of Valerie Wilson Travel is, by far, the best travel consultant that I have ever worked with.  Her knowledge is only surpassed by her desire to ensure that every detail is so attended.

Highly recommended. We use Lorenzo & he's the best!

By: Not provided

Reviewed on: 12 May 2014

well-coordinated trip

By: Jara

Reviewed on: 02 Jul 2014

Our agent, Ginny Caragol has always done an outstanding job on any trip she has planned for us. She is the best.

Unbelievable Honeymoon Thanks To VWT & Emily Prentiss!

By: AllisonBob

Reviewed on: 10 Aug 2014

Emily Prentiss from Valerie Wilson Travel did an AMAZING job helping us plan an exotic, truly surreal honeymoon to Bali/Lombok. From helping us choose the right destination, to flight/hotel choices, to ground travel and services with a top-notch touring company in Indonesia, and especially with setting up unique, exclusive experiences, her recommendations were spot-on. Our hotels were all spectacular, the trip was well-paced, and we really felt immersed in the culture while still experiencing the extreme comfort and luxury one would like on a honeymoon. It’s also worth noting that Emily was so patient, accommodating, and flexible. We had some budget concerns and she completely worked with us. We just had no idea how incredible this honeymoon would be or how much work and services were put into it until we arrived in Bali. Her hard work, and the great reputation of VWT, helped create a magical trip. It was a truly unforgettable experience!!

Unflagging attention to every detail

By: Steve C

Reviewed on: 31 Aug 2014

My personal advisor was Franca Di Spigna and her attention to every detail made my recent trip to Milan and Lake Como a beautiful and very memorable one. I will definitely be returning to his part of the globe again and will certainly, without any hesitation, have Franca plan my next journey.

perfect trip

By: Lauren

Reviewed on: 02 Sep 2014

Ginny Carogel and Mallory organized and absolutely perfect trip to Istanbul for us. They suggested changes that made all the difference, we were thrilled with upgrades, and the guides and advise in general made for a trip of a lifetime. We adores both hotels, and Ginny and Mallory were right to suggest doing both. They also organized and easy transfer. Lauren

WOW vacation

By: Jack & Diana

Reviewed on: 28 Sep 2014

Sue Shiffman coordinated a last minute vacation for us to Provence & Cote d'Azur, France plus a stay in Barcelona. It was superb. Every aspect of our trip was well coordinated and seamless. Our guide/driver in Provence was superb: very knowledgeable, affable, efficient, flexible, and fun. Our hotels were mostly superb. Our meals at recommended and reserved locations and destinations were superb, whether a picnic after a visit to a local market day, molecular cuisine, Michelin starred restaurant, or our guide's favorite spots. Even as a relatively young man, our guide was obviously well known in the area. We were well received at each museum, shop, site, market by local people making us feel welcome. The sites we visited were interesting, informative, and fun. Whether we were at a religious site, art atelier, museum, mountain vista, Roman ruin, the Croisette, walking in lavender fields (an out of season discovery), tasting grapes ripe for harvest, or in a café it was wonderful. THANKS!!

First Class Professional Service

By: Bill

Reviewed on: 19 Sep 2014

This was our second trip using Franca. As with the first Franca was excellent in providing recommendations and organizing our trip. She makes it easy to travel! ! This trip was even more special as it was our 40th wedding anniversary. We already have our third trip with Franca planned for next year. Thank you.

Elizabeth is great

By: Ed

Reviewed on: 20 Oct 2014

Elizabeth Curtin planned a great trip to Budapest , Vienna and Prague. She listened well to our criteria, adjusted the hotels at our request, and mailed us a detailed typed out summary ( a rare treat.). Her restaurants were well chosen and her suggestion to schedule transfers was much appreciated; arriving by train is glamorous but the reality of coming Into a crowded station, ina city you've never been to, where you don't speak the language..... It was nice to have a driver there with a sign with our name on it and it didn't cost any more than a taxi. It was just typical of the level of detail that Elizabeth took to make sure we had a great trip. And we did.

good service

By: lassie

Reviewed on: 01 Nov 2014

Mallory Bankson did an expert job Very pleased with her efforts.

Hotel Londra Palace in Venice is perfect

By: steve

Reviewed on: 25 Oct 2014

You made the reservation for Londra palace (Roz Komeroff) it was wonderful. Perfectly situated and a lovely room with balcony overlooking Lagoon. We would return in a minute.

Superb in every way!

By: Bea

Reviewed on: 25 Oct 2014

Everything was well organized and great cruise ship. I had a terrific time!

Excellent Cruise

By: Billie

Reviewed on: 09 Nov 2014

The Cruise with Valerie Wilson on Seabourn Sojourn was one of the best. We had excellent and gracious service, always friendly and very helpful on all levels Oct 10 thru Oct 20

Outstanding helpfulness!

By: Rolf77

Reviewed on: 05 Nov 2014

On a recent New York - Phoenix trip, Valerie Wilson's associate Franca di Spigna arranged very suitable flights for myself and my wife, together with helpful suggestions for dealing with a carry-on CPAP breathing machine. She also organized wheelchair reservations for both of us. The whole trip went perfectly smoothly, to our great satisfaction.


By: Linda

Reviewed on: 15 Feb 2015

Everything was perfection - service from travel agency and from hotel!!!

Fantastic experience

By: janie23

Reviewed on: 29 Mar 2015

Our trip to Asia was a great success. Our hotels, transportation and hotels were all first rate.

Expert professionalism

By: Richard

Reviewed on: 29 Mar 2015

Valerie's assistant, Franca DiSpigna, handled the trip arrangements perfectly, with her usual courteous friendliness.

The land of Cheese and Chocolates!

By: Nancy and Carlo

Reviewed on: 05 Dec 2014

Fresh cheese and luscious chocolates were just the tip of the trip — the entire week was really magical. All of us send our thanks to you and Bucher Travel for arranging such an interesting, top notch vacation. Hans, our driver, was the best! The Widder in Zurich was a beautiful blend of old word and new. Just fabulous in its comforts and service. The Beau Rivage Palace was simply magnificent in every respect. The upgraded rooms took our breath away. Service was impeccable. However…the Beau Rivage in Geneva was a big disappointment (especially in contrast to the above 2). Some observations: It was tired and in need of renovation, though the upgraded rooms were grand — they were definitely in need of attention. Floors squeaked, bathrooms smelled (from the sewer pipe?), worn carpet, faded colors, off-kilter lampshades, soiled upholstery in the lobby, and more...we sent Alicia more detail. We question how it could be rated 5 stars. But overall, the trip was the best ever!

Wonderful trip! Seabourn Legend will be the end of a ship dynasty.

By: Ellie

Reviewed on: 20 Dec 2014

It is too bad to see this kind of classic ship disappear. There will not be many smaller ships left on the seas as so many new big ones. We had a great time and saw some beautiful islands in the Caribbean. Love the cruise line.

Top Notch Service!

By: Katie

Reviewed on: 06 Jan 2015

As usual, the best service and planning on a last minute trip to NYC during the holidays! Valerie Wilson Travel will not disappoint!

trip to Atlantis

By: louise105

Reviewed on: 08 Jan 2015

Trip was great. Well planned; just one snag with transportation service at one end but that was resolved easily enough. Restaurant reservations were made in advance, as requested.

Beating the Snow---Timing is Everything

By: Bill & Peggy

Reviewed on: 12 Feb 2015

This was our first rip to the island so we relied on Franca Di Spigna's expertise. As always, we were not disappointed as all of the details were perfect.. On hotels, we were undecided between Cap Juluca and the Viceroy. Based on Franca's probing we decided on Cap Juluca since we wanted a "Caribbean" vacation-beautiful beach, relaxing, nice rooms, good restaurants on the property, Fitness center(needs to be updated) and plenty of activities. For the most part we were satisfied with Cap Juluca. From our perspective, Cap Juluca has the best beach in the Caribbean---large stretch not crowded , white sand, clear blue water, very comfortable beach chaises and attentive service. Blue was fine for breakfast and lunch and Pimms for dinner(2x) was excellent. The best dinner we had off property was Veya. We also had dinner at the Viceroy to see the property which is all marble, large 150+ rooms and glitzy--known locally as Miami or South Beach. It's not a Caribbean experience. Thank you

Just Right

By: Philippe

Reviewed on: 13 Feb 2015

Perfect trip. It was like a Swiss version of Asia. Great work.

Emily Prentiss rocks!

By: Joe Pro

Reviewed on: 13 Feb 2015

I cannot say enough nice things about our travel agent Emily Prentiss. She is extremely good at what she does. We have traveled more because of how simple she makes everything. From the minute we landed in Saint Lucia our journey was well taken care of by Emily. Our resort was awesome and we received a generous upgrade! We have zero negative things to say about Sugar Beach. We were pampered by the whole staff. The landscapers trimmed some trees to allow for a broader view of the ocean per the GM 's request. The beach staff was so attentive and friendly all the time. The food was awesome, best sushi ever as well as a gran Marnier soufflé. Breakfast was terrific. Free yoga was enjoyed by Laura. The spa services were very nice, and the spa itself was one of a kind(in a good way). Will return to Sugar Beach in the future and utilize Emily Prentiss to make it simple and awesome.

Another Terrific Experience

By: The DC Z's

Reviewed on: 05 Apr 2015

This is our fifth vacation planned with VW Travel (Emily P.). Just when one feels like the next vacation could never exceed the quality and superb customer service of the previous one, alas, it does. We are a family of four (two kids, elementary and middle-school). My wife and I both have insanely busy work schedules. Thus, when it comes to family vacations, we are not of the sort that any reasonable person would consider "planners" with a sensible amount of lead time. I can always count on Emily P. at VW Travel to come through with options that unfailingly meet our expectations and price-point. Once again, thank you VW Travel and your thoughtful-expertly-knowledgable Emily P! Yours in perpetual Emily P. praise, The DC Z's

mayflower grace overview

By: george

Reviewed on: 23 Jun 2015

facility is beautiful spa is great very relaxing ,however the restaurant leaves much to be desired re; food, service etc everyone was very cordial and professional

Stockholm and St Petersburg

By: sally

Reviewed on: 01 Jul 2015

We had an excellent trip - loved the two hotels, fantastic guides, we loved the agenda planned be Ginny and Dena., all of their advice was excellent

Beautifully planned and executed


Reviewed on: 12 Jul 2015

Lovely trip from beginning to end! Thanks for a wonderful time!


By: mariu

Reviewed on: 02 Aug 2015

perfect organization

daughters Birthday trip

By: Melissa167

Reviewed on: 06 Aug 2015

My experience on the Norwegian Gem was fabulous. We were celebrating my daughters 5th birthday and my husbands birthday. The food, entertainment, the staff, everything was more than we expected. Great job! Planning for 2016 already!

Miami trip

By: Zuly1218

Reviewed on: 24 Aug 2015

Alicia Diez it's always a pleasure to work with. Her recommendation of The St. Regis Bal Harbour Resort-Hotel was delightful. We thank her for the perfect guidance when it comes to resorts.

Excellent service & expertise

By: Bill & Peggy

Reviewed on: 19 Sep 2015

Franca Di Spigna is a true Tavel professional who takes the time to understand a client's needs and plans a trip that exceeds expectations. This is our third major trip working with Franca and we are highly satisfied with her service. Her recommendations for hotels, tours and restaurants are all "spot on". She goes "above and beyond" in her desire to plan the perfect rip. We are already looking to plan our next trip with Franca. I would highly recommend her!

Expert service all around!

By: Bea

Reviewed on: 22 Sep 2015

A wonderful experience at the Stafford hotel. Everyone was very friendly and accommodating. Breakfasts were a pleasure as was my virtuoso dinner! Thank you!

Another great trip by VAW!

By: Madodaman

Reviewed on: 09 Oct 2015

Our 12 days in Italy covering Rome, Tuscany, Florence and Venice was expertly choreographed. Hotels were top notch and the restaurant choices complemented the end of each day. Recommended guides and drivers were extremely helpful, making the entire trip a seamless adventure.

A very well designded trip

By: Cristina

Reviewed on: 23 Oct 2015

The tour was very well organized. Should point out the following: - Sudden CHanges in itinerary on the go. - The seats of the bus were far from confortable for the long trips we had every now and again. - My diet restrictions on salt ( I have hipertention) and spieces was absolutely ignored , and that is not a minor issue. The food was great but still inadecuate for my health. Sincerely Cristina S Yarnoz


By: Jara

Reviewed on: 10 Jun 2019

many years; I trust them
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Southwest trip

By: Jude

Reviewed on: 10 Jun 2019

Working with Diane was an outstanding and awesome experience. She listens, is attentive to detail and an absolute delight to speak and work with.

Absolutely the BEST experience I've ever had !

By: LIDave

Reviewed on: 21 Oct 2015

My wife and I were looking for a travel agency that could give us the most incredible travel experience of our lifetimes and we found just that at Valerie Wilson Travel ! Our personal agent Ms. Emily Prentiss is a goddess ! Every single detail of a very complicated 30th anniversary vacation to French Polynesia was taking care of by Ms. Prentiss. She suggested the islands and resorts we might like, she suggested restaurants, she took the time to see that everything would go off as smoothly as one can ever expect and far exceeded ours or anyone's possible expectations. IMs Prentiss took care of everything, she spoke to us on the phone on a number of occasions, she was accessible to us at any time.There is no way to possibly express how wonderful our trip was. From the rustic setting of the resort at Le Taha'a to the glamor of the resort at the St. Regis on Bora Bora to the spectacular resort The Brando. There is no way we could ever express our gratitude to Valerie Wilson Travel.

Great knowledge of sites and trips

By: Bea

Reviewed on: 25 Oct 2015

Every trip was well constructed for pleasure and knowledge. Hotels were five star with helpful staff and delicious meals. The ship. Seaborne was exceptional. I would use Valerie Wilson travel again!!

Full service travel advisor

By: Kathleen

Reviewed on: 30 Oct 2015

A very well organized and fascinating trip! I have never been on a vacation where we were taken care of every step of the way: the guides and drivers were not only helpful but very informative and everyone working at the Belmond properties was courteous, polite and very accommodating. The itinerary was perfectly laid out with time for both sightseeing and relaxation. The choice of places we visited and the order in which we saw them was well planned and organized. The advice of our travel agent before embarking on the trip of what to pack and what to expect was also invaluable since we had never been to Peru. I would recommend this trip through Valerie Wilson travel to my friends!


By: Robbie

Reviewed on: 30 Oct 2015

They always do a great job. We love Ashley


By: Daniel

Reviewed on: 30 Oct 2015

We are still on the trip, but everything has been terrific so far. Alicia has done a fantastic job, as usual.

The best ever!

By: Nancy and Carlo

Reviewed on: 07 Dec 2015

One thousand percent happy with Alicia Diaz and Valerie Wilson at the best travel agency ever. Latest trip had many complications and the flexibility and willingness to make it work -- all at the last minute -- made the trip enjoyable and stress-free. At this time of the year when our thoughts turn to all that we are grateful for, we add Valerie Wilson Travel to the list!

Saint Lucia

By: Carolyn

Reviewed on: 07 Dec 2015

Brandi is absolutely amazing! Our trip to St. Lucia was beautiful and we felt very well taken care of. Cap Maison is an incredible botique hotel. It's great for young couples without children. I would not recommend it to elderly vacationers or those with disabilities. My only hesitation about recommending this property to friends is that the staff operates on Island time. They are very sweet, but way too laid back for my NYC mentality. It took them four days to solve a concern for me and it was only after I called Brandi that things happened. That being said we had a great experience. Hope this is helpful!

excellent service

By: zuly0608

Reviewed on: 01 Feb 2016

Is always a pleasure to work with Alicia Diez she knows all the specifics what we like!

expert advice from agency, well planned

By: Billie

Reviewed on: 30 Dec 2015

we thought the cruise was very good. Staterooms just to our liking. they were joined as we had wanted. Thought Disney Line was very well organized, every thing was well thought out. We had a good time. The planning of the trip by the Travel organization was perfect

Highly Recommend

By: Monique212

Reviewed on: 19 Jan 2016

I have had the pleasure of working with Sue at Valerie Wilson Travel for over a year now and can wholeheartedly recommend using this wonderful company. Professional, fast and always spot on with recommendations and advice for trips both big and small. 5 stars!

Excellent Service

By: Yvonnemaf

Reviewed on: 27 Feb 2016

Very professional and great service! Makes travel a pleasure!

Fast, friendly, professional service!

By: Susan

Reviewed on: 16 Mar 2016

Fast, friendly, professional service! Everything was perfect - from hotel recommendations to airplane seats to hotel transportation to restaurant reservations. My special requests were met with professionalism and a willing to get it done attitude. I will definitely contact VWTI, and particularly Ashley, for future travel.

Punta Mita Paradise


Reviewed on: 21 Mar 2016

St Regis Punta Mita was a fabulous long weekend retreat. Service, food, resort amenities were perfect. We had intended to check out the Four Seasons which was close by but didn't care to wander! The layout of the resort creates a feeling that you are in your own private paradise. You are never overwhelmed by crowds of guests at the pools( of which there are many), beach , restaurants, bars or gym. The butler to attend to your needs was spectacular. At one point during the day , he even found us lounging at the pool and wanted to double check on our needs. The staff is gracious, thorough and perfectly attentive. Our long weekend had us planning our return trip.



Reviewed on: 04 Apr 2016


Phenomenal Attention to Detail with Superior Service

By: The DC Z's

Reviewed on: 17 Apr 2016

Just home from our sixth vacation planned with VW Travel (all w/ Emily Prentiss.). Just when one feels like the next vacation could never exceed the quality and superb customer service of the previous one... it does. We are a family of four (two children - middle and high school). Family vacations are difficult to plan -- in terms of lead time -- due to much unpredictability in our schedules. Emily has, unfailingly, planed six spectacular experiences for us, all of them exceeding our expectations. Once more, thank you VW Travel and Emily Prentiss! Yours in perpetual praise, The DC Z's

well worth the investment

By: Doobs

Reviewed on: 10 Apr 2016

there's no doubt that working with VWT made a 12-day, multi-stop, SE Asia trip made the planning easier and trip more effortless and so much more enjoyable

Wonderful resort to stay in. The suite rooms are terrific.

By: Ellie

Reviewed on: 09 May 2016

We loved coming to the Gasparilla Inn. It was a great 3 night stay in a wonderful suite. We did the MAP plan and the food was just yummy.


By: Happy from Connecticut

Reviewed on: 10 Jun 2016

Angela was extremely helpful and efficient as always.
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Great Advice for Italy

By: Jo

Reviewed on: 30 May 2016

Thanks to Susan Shiffman, our travel consultant, we had a fantastic trip to Italy to celebrate our Silver Wedding Anniversary. During the planning stage, she gave me great input and choices for accommodation and tours that met our requirements. The hotels we stayed at during the trip each had celebratory gifts for us in our rooms at check-in and we were also upgraded to a beautiful suite at the Westin Excelsior in Rome -- this was due Sue's personal care and attention to detail. My husband and I thank her for making our trip so very special!
Not Recommended

Disappointing service

By: KarenR

Reviewed on: 04 Jun 2016

I had a very poor experience with this firm. I was treated poorly and the service is subpar. In short, after initially having a personal meeting scheduled with Valerie, the meeting was cancelled and I was passed on to 4 different people at VWT. My husband's name was entered incorrectly on our 1st class ticketing which resulted in reissuing of his ticket and separating our record locators. Our seats were reassigned numerous times - always separately because the airline now did not know we were traveling together. The hotel identification experience was so unpleasant that I stopped working with VWT at that point. I received a call from a senior person - not to ask me what had gone wrong, but to tell me what she thought had gone wrong based on her review. As I told this senior person, her phone call was a microcosm of my entire VWT experience - they don’t LISTEN. I planned my trip on my own and we did, indeed, have the trip of a lifetime. I will not use this service in the future.
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Great service!

By: Joe27

Reviewed on: 12 Jul 2016

Our honeymoon was fantastic! All of the hotels we visited were amazing, especially Canaves Oia. The views are incredible and the hotel staff was extremely helpful!

Well done

By: VA

Reviewed on: 11 Jul 2016

Trip was well planned and executed. Our advisor had good knowledge and recommendations, all of the hotels and other recommendations were good, and all arrangements took place as planned.


By: Liz

Reviewed on: 19 Jul 2016

My husband and I went on a trip of a life time for our honeymoon to Africa. It could not have been any better. We had an amazing safari week followed by a relaxing beach week. We loved it. Thank you.

African Adventure

By: JanieB70

Reviewed on: 16 Jul 2016

Exceeded our expectations!

Favorite Dallas Hotel

By: AJT3

Reviewed on: 02 Aug 2016

Love staying at this hotel for it's service and atmosphere, and love booking through my virtuoso agent due to all the perks!

expert friendly service

By: mandy12891

Reviewed on: 09 Aug 2016

we had a great time at the st. regis in bora bora on our honeymoon. the st. regis had superb service and the accommodations were very comfortable. the beach area was nice and relaxing. the pool was OK - no views of the ocean though. the spa was great. all our activities were throughly entertaining. breakfast was excellent. lunch at the aprimi beach bar was OK. Tasting menu at the Lagoon restaurant is a must. Dinner at the italian/sushi restaurant were not memorable. the drink program was OK for cocktails and great for wine. the overall experience was not as luxe as some of our experiences at the four seasons or amen resorts. travel was very smooth. the plane from LAX to Tahiti was not great. A highlight was definitely the service - the butler service was excellent. Activities + dinners off the resort were seamless.

We had great service and a great time!

By: Kyle0825

Reviewed on: 09 Aug 2016

We had an amazing trip and it was due in large part to Emily's service! Not only were our reservations and activities terrific but we got upgrades at seemingly every turn and the service was beyond compare. It was truly an experience we won't soon forget.

Wonderful Paris Vacation

By: NickandJenny

Reviewed on: 09 Aug 2016

My fiancé & I just came back from an incredible trip to Paris thanks to the advice and consulting of Mallory Bankson at Valerie Wilson Travel!! The hotel and restaurants recommendations were truly special, and the unique experiences they have access to make for a lifetime of memories. We will make sure to consult with Mallory & Valerie Wilson Travel for all of our important trips. Thanks Mallory!!

Family Trip to France

By: Acon

Reviewed on: 14 Aug 2016

Our trip was expertly planned. We especially appreciated the recommended hotels, all of which were lovely with very convenient locations and helpful friendly staff. Thank you for arranging this fabulous trip!


By: Barbara55

Reviewed on: 18 Aug 2016

Emily Prentiss organized an amazing trip for us to Portgual and Spain. Hotels were top notch and we loved all of the special treatment Emily is the best

So thankful for Emily!

By: BrownieBrittle

Reviewed on: 22 Aug 2016

I went on a last min mother daughter trip up to Kennebunkport in August knowing nothing about the area and stayed in the perfect Barn-themed Inn right in town. Our travel specialist, Emily Prentiss, picked the perfect gem that met all our needs and more. Looking forward to continuing to rely on her for ALL our leisure travel for years to come!

Baltic/Northern Europe


Reviewed on: 12 Sep 2016

As I told Lois, outstanding in all respects, with thanks for her help. High marks to Silversea.

Expert Friendly Service


Reviewed on: 19 Sep 2016

Expert friendly service. All arrangements were perfect and no one minded when I had a few last minute requests. I would use them again in a flash! SDT

Great All Round

By: Alistair

Reviewed on: 21 Sep 2016

It was exactly what we wished and the itinerary was paced correctly and the hotels were great, especially The Yeatman in Porto. Could not have wished for anything better.
Not Recommended

Your System

By: Tom

Reviewed on: 26 Sep 2016

Two weeks ago I flew on Delta, where I have Platinum status, Sky Club Membership, and TSA-Pre. Your system did not convey any of this information, I later discovered. When Delta did not contact me the day before for check in, I sensed something was wrong, and I emailed my VWTI agent. She replied by sending me a digital boarding pass. Only when I got to the airport did I discover that I could not use TSA Pre etc. When I further emailed the agent, she said it was due to a system change at VWTI. I am not happy about the absence of quality control.

The Ritz Hotel

By: Ellie

Reviewed on: 23 Oct 2016

We had a wonderful 3 night stay at The Ritz Hotel in Paris, France. Our suite was palatial and beautifully decorated. Valerie Wilson certainly has great contact with all the important people there. Our dinner at L'espadon would rival any other Michelin 3 star restUrant there. The dinner was superb. We would return in a flash!

Expert trvl consultant and wonderful Paris hotel reccomendation

By: Louis and Tony

Reviewed on: 23 Oct 2016

What a wonderful, informative and professional travel consultant Sue Schiffman is ! Everything she told us prior to the trip was accurate And helpful. As I didn't realize my passport was expired, she recommended a wonderful company that expedited my new passport application and received the new passport in less than a week. Wonderful service ! She knows her hotels, especially the Le Bristol in Paris she recommended. Spend the bit more for this hotel and any of their sister hotels wherever the Oetker collection is. So well worth it ! They have everything covered - as soon as they greet you at the door, to the front desk team , the concierge team , the housekeeping staff, everything is 5 star ! No pretense or attitude here. These are fully experienced professionals who appreciate their profession. Same accolades for the Danieli in Venice and Savoy in London. Use a professional travel consultant such as Sue. It will save you time, energy and expense.

Such a Beautiful Place

By: Julie

Reviewed on: 15 Nov 2016

We had a wonderful stay at the Montage Hotel at Palmetto Bluff, SC. The service was extraordinary and the grounds absolutely beautiful. Such a peaceful get-away and we loved getting to meet the hotel's Pet Ambassadors, 3 adorable labrador puppies.

The best!

By: Nancy

Reviewed on: 01 Dec 2016

Wouldn't rely on anyone else...

Wonderful Stay in San Francisco!

By: Heather

Reviewed on: 09 Jan 2017

We had a wonderful stay at the Palace Hotel! From the moment we stepped through the lobby doors the staff made us feel welcome. Several staff members went out of their way for us and we appreciate their kindness. This includes the front desk staff who personally brought us our key when our room was ready. We were fortunate enough to be upgraded at check-in and our room was beautiful and beyond our expectations. One of the highlights of our trip was breakfast in the Garden Court. It was such a lovely setting and the staff was friendly and knowledgeable about the hotel and city. Another high point was the personal service and attention we received from our travel agent at Valerie Wilson. We were provided with several great options for places to stay in the area and we were so happy they found the Palace Hotel! It was the perfect fit for us. From start to finish, this was a dream vacation and that is thanks to the recommendations and careful planning of our agent. Thank you!

Jumby Bay

By: Bill

Reviewed on: 20 Jan 2017

Easy. Flawless and Professional.

India 2017

By: Betsy Swindell

Reviewed on: 07 Apr 2017

Everything was smooth and organized..Trip itself was incredible. Best guide ever could have dreamed of. We learned history of where we were going and what we were seeing each day, we were extremely efficient with our time without ever feeling rushed, and that is really incredible. Food was amazing, hotels spectacular. Might change one next time. Only time had any difficulty at all in the long planning process was Visa paperwork and timeline before we left. Think could have started process earlier than 30 days, but did not know it. Ended up getting a ten year Visa, so going back will be easy. Was the trip of a lifetime and I plan on living another life and going back again as soon as I can.


By: anonymous

Reviewed on: 04 Feb 2017

As always, everything was perfectly organized and exactly what we were looking for in a trip.
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Trip to Chile

By: JP

Reviewed on: 20 Feb 2017

Outstanding as always

Great travel!

By: Bea

Reviewed on: 25 Feb 2017

Intelligent, thorough, and trustworthy

Turks & Caicos

By: Nancy

Reviewed on: 16 Mar 2017

Alicia Diaz is always terrific -- timely follow through, good recommendations, lovely to work with!

Wonderful experience

By: LoveBirds

Reviewed on: 21 Apr 2017

This was my first time using a travel agent and I don't know why I never did before! Sue S. was wonderful and exceeded all of my expectations with her insights and dedication to ensuring my husband and I had the perfect trip! We have since booked many more vacations with her and will continue to do so in the future!


By: Bill Atwell

Reviewed on: 19 Mar 2017

Franca Di Spigna of WVT did an exceptional job in planning our trip to Barbados with our 5 month old grandson along with his parents. We relied on Franca for all of the details. As always, we were not disappointed. Franca is a true professional who we would highly recommend.

The best travel agent

By: Jeff V.

Reviewed on: 03 Apr 2017

We have had the pleasure of knowing Valerie Wilson for many years. She has always provided sound advice on where to go and where to stay. One year, I went to book a cruise to St. Petersburg and she told me that my wife would not like that cruise line and suggested another. Valerie was, as usual, spot on. We had the time of our lives and then did six or seven more cruises with the same cruise line.

Great trip

By: Tammie

Reviewed on: 02 Apr 2017

My travel advisor is rachel, and she's so wonderful to work with. She understands what we like. I give her honest feedback. And i would recommend her to anybody looking for an agent.


By: Richard

Reviewed on: 10 Apr 2017

Franca Di Spigna arranged the trip flawlessly. Working with her was a pleasure.

Dreamy Italian Honeymoon

By: Kate & Ed

Reviewed on: 06 Jun 2017

We worked with Naomie who was super helpful throughout the entire planning process. She was particularly helpful with finding affordable flights and booking other transportation (rental car, private car, trains). The trip went very smoothly and we were very happy with the order of events (e.g. going from Florence to Chianti to Rome to the Amalfi Coast). It was absolutely the perfect trip. I have already recommended Naomie to some other friends who are planning trips. Thank you for everything!

Incredible Experience

By: Nikki & Garland

Reviewed on: 13 Jun 2017

This was our first time using Valerie Wilson Travel and we couldn't have asked for a better experience. We trusted them with every detail of our honeymoon and it turned out better than we could have imagined. Big thanks to Mallory Bankson who was so professional and responsive, she took the time to really get to know us and what we were looking for in a honeymoon. We'll certainly be using VWT again.

Alaskan trip

By: Ellie

Reviewed on: 26 Jun 2017

Great. She and her office staff are wonderful to work with. As far as the ship we were on, not having complimentary water in the rooms and when departing the ship for shore excursions was a real pain. Every cruise line we have been on has had this, but not Norwegian. We had the nicest suites on the ships, so we finally did get it, but they do not normally give you water like all other lines do.

Emily Prentis

By: Italy 2017

Reviewed on: 29 Jun 2017

Always a pleasure. The professionalism and attention we receive is second to none. Emily makes every effort to accomodate everyone in our family and takes great pride in her efforts. It's always appreciated.

Amazing Experience

By: Matt

Reviewed on: 09 Jul 2017

I don't generally write reviews and was hesitant about using a travel agent. We were referred by a friend to Emily, and she was absolutely amazing. She helped me and my wife with our honeymoon which was in multiple areas and couldn't have done a better job. I will continue to recommend her!

Cancun trip

By: Marie

Reviewed on: 12 Jul 2017

Had another wonderful experience - 12 of us went on a family trip to Cancun. Everything went extremely smoothly, from airline reservations to wheelchairs at airports to mobility vehicle at the resort to the van that took us to and from the resort to the fabulous rooms that more than met our expectations. Diane Rice was on top of everything


By: Barbara

Reviewed on: 17 Jul 2017

We've worked with Emily Prentiss for the last five years and have always been very pleased with her recommendations and attention to detail


By: M

Reviewed on: 20 Jul 2017

She did a fantastic job!

Costa Rica

By: Cheese

Reviewed on: 31 Jul 2017

Amazing service and nothing but positive things to say!!!


By: Mariu

Reviewed on: 12 Aug 2017

Fantastic. Mallory was great!

Norwegian dream

By: Aim

Reviewed on: 22 Aug 2017

I worked with Tina at Valerie Wilson who carefully created a vacation for my family of 5, attuned specifically to my request for active travel. The result was a challenging, fabulous once in a lifetime trip, which fulfilled and surpassed all expectations. S

Joy in La Jolla

By: Hiral Shah

Reviewed on: 28 Aug 2017

I recently booked a vacation trip to San Diego through Valerie Wilson Travel. It was a postponed honeymoon (eight years later). With that said, it needed to be extra special. I called up VWT and spoke with Dan Beschloss and Rachel Braylovsky. That team was amazing. They planned everything out - from the airline to the upgrade to the villa suite with ocean view at the hotel. Everything that was said I would receive I did. My wife and I had an amazing time and will be using VWT for all future trips. My only regret is that I should've done it sooner.

Greece trip

By: Tommy

Reviewed on: 11 Sep 2017

The treatment that we got from Emily at Valerie Wilson was outstanding. Her attention to detail was incredible and she always went the extra mile to meet our needs. We reached out to Valerie Wilson not having any idea what we wanted on our trip, and returned from our trip with the best travel experience we have ever had.

Review of Waldorf Astoria hotel in Amsterdam, Netherlands.

By: Ellie

Reviewed on: 01 Oct 2017

As always, she is wonderful to work with. The hotel was wonderful, but I would say the Guest Services phone line needs improvement.


By: Ceilidhs Mom

Reviewed on: 06 Oct 2017

Our advisor, Mallory Bankson, has once again organized a terrific trip to Normandy & the Cotswolds for our group of 5 couples. She recommended our favorite hotel, Chateau la Cheneviere for 4 nights and found a beautiful house in the Cotswolds for us to rent. Mallory arranged for golf, a chef and transportation just to name a few requests that we had. We are so grateful to Mallory for assuring we would have a wonderful time together

South Africa

By: Belize

Reviewed on: 22 Oct 2017

Outstanding I've worked with Emily for years and she has consistently put trips together that have exceeded expectations

Italy honeymoon


Reviewed on: 06 Nov 2017

Our trip was seamlessly organized. We never had to feel stressed or confused about what we were doing. We were relaxed and had fun at the same time. We couldn’t have had a wonderful trip without Valerie Wilson!


By: Lloyd

Reviewed on: 20 Nov 2017

As always working with Sue Shiffman of Valerie Wilson Travel made our weekend in Toronto seamless and completely enjoyable!

Best Advisor, Best Vacations

By: Natalie D

Reviewed on: 26 Dec 2017

You should never book a vacation without using Valerie Wilson, especially when working with Kacey Cunningham. She makes booking a breeze and has great recommendations for all aspects of your trip, not just hotels. We’ve now booked international and domestic travel locales with Kacey and both trips have been amazing. With the addition of the app from Valerie Wilson, it makes traveling a breeze and planning super easy.

Waldorf Astoria Orlando

By: Orlando

Reviewed on: 01 Dec 2017

They have great service...


By: Ellie

Reviewed on: 10 Dec 2017

Excellent. We had an excellent cruise on Seabourn. Just a bit of a snack with being charged with SeBourn breakfast at our pretrip hotel. My husband called the hotel about this.

Always helpful and lovely to work with

By: Jennifer Walker Waggoner

Reviewed on: 15 Dec 2017

As it has been in the past, working with Sue at Valerie Wilson Travel was wonderful. She offers such helpful insights and replies very quickly. We look forward to working with her again.

trip review

By: louise

Reviewed on: 08 Jan 2018

Easy and reliable - quick response to questions and emails. Responded really fast when we were away on the trip and had a question. Made good suggestions


By: Leslie

Reviewed on: 07 Jan 2018

My experience with VWT was excellent!

Perfect trip, perfectly relaxing

By: at the beach

Reviewed on: 16 Jan 2018

Had less than a week for some down time over the holidays at the end of a very busy 2017. Our six day trip to Paris was wonderful. As always, the trip was well planned , no detail left undone, and everything went smoothly - just what I needed. Many thanks.

New York

By: Jtd

Reviewed on: 01 Feb 2018

Most excellent experience

Two wonderful cruise lines.

By: Ellie

Reviewed on: 07 Feb 2018

Valerie is always top notch. She recommended this brand new ship as she knew we would love it. And we did! Although, I would have a hard time picking this over the new Seabourn ships. There are many similarities. The Penthouse bedroom is larger on Seabourn than on the Regent Explorer. But it is a wonderful new ship with all the top "bells and whistle".

Outstanding Service

By: Carolyn

Reviewed on: 16 Feb 2018

Brandi is an amazing travel advisor.

Agent Rachel

By: Sandy

Reviewed on: 02 Mar 2018

Effortless .. you can’t beat working with a professional.


By: Kerry

Reviewed on: 24 Feb 2018

Ginny and Diane are the best


By: Rochester

Reviewed on: 05 Mar 2018

Amazing - Tina is the best! I had a major issue and she was relentless to make sure that I had the best trip. I can't thank her enough!!!


By: Belize

Reviewed on: 16 Mar 2018

Easy. Mike was extremely helpful making last minute changes

aspen trip

By: sporty

Reviewed on: 17 Mar 2018

Very attentive and responsive

Bangkok and Vietnam

By: Nick

Reviewed on: 05 Apr 2018

Organised by our NYC-based fellow travellers (Kendall & Kleland) so we had very little direct contact .. but the end result was great. See comments on Vietnam.

great work as always

By: occasional traveler

Reviewed on: 04 Apr 2018

I always have a great trip when I use the Valeria Ann Wilson travel agency. The flights and the hotels always live up to my expectations. The hotel recommendations are very helpful.

Great Experience working with Diane

By: Rachel_Rosen

Reviewed on: 14 Apr 2018

I was beyond thrilled to have found a travel agent who “gets me” and my family’s very specific needs. Working with Diane was wonderful. I felt that I was in great hands through the entire planning process. I look forward to working with her again on future family vacations.

Wonderful Trip to Rome


Reviewed on: 05 May 2018

Our travel agent helped us put together a great trip to Rome. She found us an apartment and a nice selection of family activities like a gelato making class.


By: TS

Reviewed on: 10 May 2018

The agent we worked with took the time to understand our expectations, desires and taste to establish an itinerary that completely met our needs. From the hotels, tour guides, and other recommendations, they once again did a fabulous job to help create an experience we will never forget.

Italy Trip

By: Rick

Reviewed on: 17 May 2018

Sue Shiffman did a great job was very helpful and responsive. It was a fabulous trip.


By: xxxx

Reviewed on: 22 May 2018


Perfect Trip: Normandy and Paris

By: Lippa

Reviewed on: 26 Jun 2018

Simple and excellent. I worked with Virgina Carogil and Ashley Lancer.

Trip to Bahamas

By: Leo

Reviewed on: 25 Jun 2018

Very good, up to expectations!

France biking

By: Phil T

Reviewed on: 10 Jul 2018

It was a real pleasure working with Valerie Wilson. The trip planning was extremely efficient and advice was given in the right amounts at the right time. I would strongly recommend working with this travel expert.


By: Susan

Reviewed on: 05 Jul 2018

Our trip was wonderful and we appreciate all the assistance that we received from Ashley Lancer. As our group was multigenerational (ages 1-70) special attention to our logistics and activities was very important. The accommadions were lovely, the driver/guides knowledgeable, friendly and a good fit for our group. The input we provided for sights to see and activities was nicely incorporated in our travel plans while still leaving some flexibility, if needed, during our trip. Bottom line-the trip met and exceeded our expectations!

I love working with VWTI

By: John Thomas

Reviewed on: 14 Jul 2018

I have been booking via Virtuoso for more than 10 years. I switched to Valerie Wilson about a year ago, and it has been by far the best agency I have used. The key word is professional - everything is done quickly, efficiently and accurately

Italian Honeymoon! 2018

By: Nick S

Reviewed on: 27 Jul 2018

Our Travel Advisor was Elizabeth Myers - From Valerie Wilson Travel. I am so grateful for her planning advise and expertise. All the hotel choices were perfect, and the traveling arrangements made going from place to place very easy. Her restaurants recommendations were spot on as well. Venice was our favorite! And the hotel view room was unbelievable. The Rome hotel was such a nice sanctuary from for our busy days and they gave us an upgrade! The hotel in Ravello was spectacular as well. Traveling any place can be stressful, especially traveling to four different cities in Italy spanning two weeks. But it gave us such peace of mind that everything was taking care of, and that when something was promised, it was delivered. We never felt rushed, or worried, about getting from one place to the next. We truly appreciate all her hard work! She made our honeymoon an unforgettable trip!

Best luxury travel agent in the country

By: Jeff V.

Reviewed on: 02 Aug 2018

Valerie Wilson and her firm has assisted our family in traveling all over the world for over 30 years. Valerie Wilson Travel is the best in the business.

Amalfi Coast 2018

By: Scott Kuzmic

Reviewed on: 01 Aug 2018

Ashley Lancer was extremely responsive to our requests and was able to accommodate us on short notice. Ashley and her firm are top notch and I would highly recommend them to anyone.
Not Recommended

Awful Experience

By: Greece123

Reviewed on: 18 Aug 2018

While we were very excited about working with your company to help us plan our honeymoon, as two friends recommended your services, we had a terrible experience pretty early on. Our advisor, Elizabeth, had difficulty with attention to detail and she lost a hotel room with a private pool that we were excited about (and I could have booked it online myself but she said that booking through her was better to get services and upgrades). We did not get any upgrades, our hotels didn't know it was our honeymoon, we didn't get any extra services or anything that anyone else didn't receive. Unfortunately, we had a pretty bad experience and feel like the $400 we paid at the beginning was a waste of money and added extra stress to planning this trip.
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Already have

By: Felipe

Reviewed on: 12 Aug 2018

Great!! It lets you enjoy the trip since long before you board the plane


By: Echo echo

Reviewed on: 13 Aug 2018

Didn't stay there.

Ocean ZCourse

By: Ocean Course

Reviewed on: 13 Aug 2018

Tina is the best in the business - she is extremely helpful and truly cares that we have an outstanding vacation. She goes way beyond and is an amazing partner.

Awesome Alaska cruise!

By: Alaska Admirer

Reviewed on: 26 Aug 2018

Ashley Lancer is amazing to work with. She is thorough, has great advice, and worked out a few issues for us so that we were able to have the most incredible experience in Alaska! Thank you!!!

VWT is the best


Reviewed on: 14 Sep 2018

Sue Shiffman. Is our travel advisor at VWT. She never ever lets us down. She has booked a ton of trips for us over the years and consider her a part of our family.

Superb Service

By: Richard

Reviewed on: 10 Sep 2018

Working with Elizabeth Myers of Valerie Wilson Travel was a superb experience.

Mycations- Melissa Roth

By: Pam

Reviewed on: 24 Sep 2018

Melissa Roth booked our stay and researched activities, restaurants and hotels. All was excellent! Loved the extras that made the stay even more special like the Northwestern muffins, welcome letter, delicious snacks on arrival, upgraded room, welcome from the GM....etc!

Milan & Lake Como

By: Bill Atwell

Reviewed on: 27 Sep 2018

As always, VWT makes a trip into a lifelong experience. It starts with the professional planning done by our VWT consultant, Elizabeth Myers—hotel, restaurant, tour, and activity recommendations. All the “details” are taken care of to ensure an exceptional travel experience. Well done.

Trip of a Lifetime

By: Dmont

Reviewed on: 25 Sep 2018

It was a seamless process from start to finish. My trip to the Galapagos Islands, Quito, Peru and the Sacred Valley of the Incas was incredible. My travel advisor made great recommendations and arranged everything. This was a new and truly stress free way to travel. Thanks T Montana for a wonderful trip and lifetime of memories.

VWT Travel

By: Sandy

Reviewed on: 28 Sep 2018

The best most creative travel professionals period!

Great travel agent

By: Bea

Reviewed on: 14 Oct 2018

Valerie is knowledgeable, experienced and great to work with! Her staff is efficient and friendly. No errors and all pluses ! When a car, driver or guide was scheduled, they were there on time with a fine regard of Valerie Wilson Travel. Perfect!

Windstar Cruise

By: Alice

Reviewed on: 19 Oct 2018

I have nothing but praise for the effcient way the whole trip was organized. I would definitely advise using the Valerie Ann Wilson Travel Agency


By: Diane

Reviewed on: 04 Nov 2018

Working with Valerie Ann Wilson we were able to get a bespoke vacation for every family member!

Sue Shiffman is a miracle worker!

By: Dr. Carol

Reviewed on: 07 Nov 2018

Our travel advisor, Sue Shiffman, is a mind reader. She must have a magic wand hidden in her desk at Valerie Wilson. We have taken many trips under her wise guidance and she has NEVER steered us wrong. She LISTENS, which is an incredibly rare skill these days (Maybe that is her superpower!) and she has been able to organize every minute detail of our trip seamlessly. We have recommended her to several of our friends and nobody has ever been disappointed. YAY, Sue!

Island Paradise

By: JBird

Reviewed on: 07 Nov 2018

Sue helped us plan a trip to the Four Seasons Lanai in Hawaii which was out of a dream! She's the best!


By: Phil

Reviewed on: 20 Nov 2018

Diane Crisman is great! She is professional and responsive.

Week in Portugal

By: L

Reviewed on: 07 Dec 2018

I had an excellent travel advisor (Elizabeth Myers), who guided and organized everything beautifully. We had a wonderful week traveling around Portugal, great hotels and itinerary. I travel often and never had such a seamless experience, thanks to Elizabeth.

The best travel agent!

By: Jane

Reviewed on: 13 Dec 2018

I call my travel advisor and she handles all the plans with your agency, I alway get exceptional service.

Excellent service

By: Cb

Reviewed on: 14 Dec 2018

Very helpful and diligent Willing to understand and accommodate to our needs and expectations Professional and very responsive

Thank you

By: musicintheair

Reviewed on: 19 Dec 2018

Alicia Diez has been helping me with my often complicated travel plans for years. As a musician often working for numerous different clients overseas, I’m asked to find reasonable fares and routings to and from many different places. Alicia has always been so helpful with great communication and generous with her time and efforts. On the very few occasions when an issue arose while I was out of the country, she was always quick to help find the best possible solution. In this day of increasing automation and confusion in the world of travel, it is such a big relief to have someone who can help and I can count on! Highly recommended all around!


By: Yvonne

Reviewed on: 20 Dec 2018

Wonderful as always

Great 2 week trip in Peru

By: lacrosse26m

Reviewed on: 30 Dec 2018

Elizabeth our agent at VAW was amazing. She listened to everything I said, and worked with me to make a great trip. I never could have planned this trip myself, but Elizabeth and VAW made it something incredible. We went to Lima, Cusco, hike to Machu Picchu (via the less popular route which was BEAUTIFUL!!!! thank you for recommending Salkantay trail. It was hard but so worth seeing glaciers, jungles and the ruins), and went to Lake Titicaca. Honestly, I had never worked with a travel agent before and I was worried it would cost a lot, VAW was very affordable which means we will use them in the future for sure!!!

Top trip adviser

By: Bea

Reviewed on: 14 Jan 2019

Very knowledgeable, competent and listens to her clients ideas and suggestions.

Majestic Hotel

By: l

Reviewed on: 07 Jan 2019

Excellent service and communication.

Christmas in Vienna trip

By: Louis M

Reviewed on: 18 Jan 2019

Thank you Once again, Sue Schiffmann, for a wonderful job ! All recommendations and coordination for all aspects of the entire trip right on meter for a seamless and beautiful trip. The Valerie Wilson / Virtuoso contacts you have at the hotels made a big difference... we had all room upgrades and extra amenities all confirmed at each property. Fine job planning a 2 week itinerary.... work with an experienced travel consultant such as Sue and take away the stress of coordinating all of this. Speak soon for a spring trip again !

trip planning made easy

By: Ri-ri

Reviewed on: 10 Jan 2019

Working with the Valerie Wilson agency was stress free . Agents listen to what you are looking for in a trip and respond quickly with detailed information and suggestions.


By: John

Reviewed on: 24 Feb 2019

As always,it was great.

Turks and Caicos

By: Tiffany hsia

Reviewed on: 09 Mar 2019

Tina Montana is the most charming, professional, knowledgeable travel agent I have ever worked with. She is so amazing on the phone, patient with all my questions and changes and even made magic happen on a trip that was slightly under expectations. She is so easy to work with and I now cannot travel without her.


By: Bill

Reviewed on: 19 Mar 2019

I would definitely recommend VWT. Their professionalism and client commitment is exceptional. Our Advisor, Trish Maczuga, was excellent. We use VWT on all of our vacation trips.

Another wonderful trip!

By: Dee Napolitan

Reviewed on: 30 Mar 2019

Diane Crisman-Race has been our professional, sensitive, and delightful help in putting together a number of cruises, etc. and we can only say the most positive comments about her service to us. We love her!!!! We look forward to working with her as long as we can!!!

Florida trip

By: Jim Kenny

Reviewed on: 10 Apr 2019

Valerie Wilson always makes traveling quick, easy, and dependable.

Wonderful experience


Reviewed on: 16 Apr 2019

Sue Shiffman is the absolute best! She is thoughtful, dependable and a dream to work with!

a great trip, excellent arrangements

By: rich k

Reviewed on: 22 Apr 2019

We work with Diane Crisman-Race, who is an agent with the agency. We booked a week long trip to an all inclusive resort in the Dominican republic. It was a last minute decision to go. Diane did a great job getting us options within 24 hours of our request. We were booked and confirmed in a couple of days. All of the arrangements went smoothly. We know that whenever Diane books a trip for us, that everything will be taken care of. I would highly recommend Diane for any of your travel needs.

How did we ever travel anywhere without Sue Schiffman!

By: drcarol

Reviewed on: 29 Apr 2019

When we started working with Sue Shiffman of Valerie Wilson, our lives changed. Sue has the uncanny ability of reading our minds. She knew what we wanted before we even gave anything a thought. Eerie! Our trips since have been effortless, seamless and the height of professionalism and luxury. Thank, Sue, for EVERYTHING!

Holy Land

By: Holy Land

Reviewed on: 28 Apr 2019

Tina is the best every time and in every way! Really appreciate her attention to details and insight when booking a trip. I trust her like no other.

Smooth as always

By: Florence

Reviewed on: 02 May 2019

Another trip in the books planned by Diane Race from Valerie Wilson Travel!

Cruise 2019

By: Amy & Heather

Reviewed on: 03 May 2019

Excellent experience!



Reviewed on: 13 May 2019

I have used Diane Crisman for about 10 years and have nothing but praise for everything she has done for me, and she has done a great deal. From help planning the trip, suggestions for places to stay and how to get around to providing detailed itineraries, it is always a great experience. Diane is responsive and makes the planning process feel effortless. She has provided great service, and in an emergency (weather related) has made herself available at any time. I have such confidence in Diane that having just returned from a beautiful Silversea cruise around Japan and have booked 5 future cruises with her. Thanks, Diane, for all that you do.

Kentucky Derby

By: Marie

Reviewed on: 13 May 2019

Everything was well organized for our trip to the Kentucky Derby. By using Valerie Wilson and Road Trips we had a hotel that was centrally located, on-site Road Trips personnel to help as needed, great seats (that were covered) at the actual derby, help with restaurant reservations, and easy transportation to and from the derby (a big plus) - and a "goody"bag" that included a rain poncho should we need it.

Outstanding Travel Advisor

By: bfk711

Reviewed on: 25 May 2019

I worked with Kathy Fazzalaro at Valerie Wilson Travel on a 4-night stay at the Palace Hotel in Tokyo. She was enormously helpful, and the hotel was the best my husband and I have ever stayed in anywhere in the world. We were upgraded to a suite upon arrival, which was fabulous. I will continue to work with Kathy and Valerie Wilson Travel in the future.

Biking and more in Portugal

By: Phil

Reviewed on: 30 May 2019

Very pleasant and efficient.

One of the best trips ever

By: Jorge

Reviewed on: 25 May 2019

We had the luck to find Tina Montana as our travel advisor. Tina is an expert and professional advisor, she is very thoughtful and understood who was traveling, why, interest and key experiences we wanted to explore. Well she did an outstanding job. Our trip was phenomenal from the planning, getting ready, travel day and every day of our trip. My family had a great time and we enjoy every minute of our trip.

Trip to Iceland

By: Corey

Reviewed on: 29 May 2019

It was a great experience. Tina did an amazing job of coordinating our trip. The hotels, restaurants, excursions and guides exceeded expectations.

WONDERFUL - Travel Agency

By: jeepgirl

Reviewed on: 30 May 2019

So helpful, knowledgeable and wonderful to work with when planning any trip - flights, cruises and even van rentals!!! I highly recommend them to anyone needing help planning any trips!!! I tend to ask lots and lots of questions and their patience and knowledge was so appreciated. the following before and after the cruise was wonderful. I do tell everyone in need of a travel agent/agency I recommend Valerie Wilson - especially Diane Crisman!!! She is the best!!!!

Travel perfect

By: Mary L

Reviewed on: 17 Jun 2019

Perfect!!! She and her staff are exceptional!!


By: LettuceBH

Reviewed on: 08 Jun 2019

Professional, timely, pleasant
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NY Trip

By: Terry

Reviewed on: 23 Jun 2019

Outstanding. Tina Montana was extremely helpful all the way through the trip. She put us in a great hotel, booked dinner and show reservations as well as tour guides. she did a terrific job.

Saved, once again!

By: Elle

Reviewed on: 03 Jul 2019

As always, Diane Crisman, my advisor was thorough in her planning, detailed in her coverage of all the necessary plans and helpful when a flight became a problem, even if it meant reaching her very early in the morning. Diane and I have worked together on numerous trips and each of them has been well planned and complete. Additionally, she is always there for me if something beyond her control goes awry. Thank you, Diane.


By: Marie

Reviewed on: 08 Jul 2019

The trip was perfectly planned and all went according to plan. The guides were all extremely knowledgeable and spoke perfect English. The agent "listened" to are preferences and acted accordingly. Loved the hotels in Athens and Venice.


By: Beaches28

Reviewed on: 12 Jul 2019

Trip to Bermuda was enjoyable. VWT helped make the trip simpler as they provided several quality hotel options. It was also extremely helpful to have VWT making dinner suggestions...and...reservations.

Turks & Caicos


Reviewed on: 17 Jul 2019

Diane Crisman was absolutely wonderful to work with for our recent Turks & Caicos vacation. True professional who offers terrific suggestions and recommendations for vacation travel. Look forward to working with Diane again in the future!

Special Family Vacation

By: Ann

Reviewed on: 29 Jul 2019

I cannot say enough good things about Diane Crisman-Race with whom we worked. My husband and I were celebrating a special anniversary (50th) and wanted to plan a trip with our adult children and grandchildren. Diane provided us with three totally different options so that we had trips to compare. Our final selection was The Resort at Paws Up and we had a fabulous time. Every member of our family thoroughly enjoyed the "whole" Paws Up experience. Diane stayed in touch throughout the planning process and was always available when we had questions, etc. I might add the Virtuoso perks were a wonderful surprise.

Multigenerational Family Trip to London and Paris

By: Tran

Reviewed on: 26 Jul 2019

This was our first trip with Valerie Ann Wilson Travel and we couldn't have been more happy. Thank you so much Angela Musso for putting together such an amazing and memorable family celebration trip to London and Paris. It was one of our best family trips together which is no small feat with a family of 15 traveling from 3 different cities and ranging in age from almost 2 to the 70s. My mom, sister, and husband couldn't have been happier with their milestone birthday celebration dinners. We can't wait to plan our next trip with Valerie Wilson Travel.

Arctic Cruise Review

By: Ed Geller

Reviewed on: 15 Jul 2019

My name is Ed Geller and I traveled to the Arctic recently Lorenzo is great! That being said < Virtuoso owes me 100 dollars and Robert Screibman 100 dollars Please follow up with Lorenzo Also, Ponant was wonderful but Tauck was extremely disorganised Transfers were horrible and flights were poorly booked There is a direct flight from Ft Lauderdale to Oslo Why did Tauck not offer it to me? My phone number is 7862107961

A wonderful visit to Italy

By: th

Reviewed on: 17 Jul 2019

Tina Montana is extremely thoughtful, detail-oriented when it comes to planning out our entire , and simply such a pleasure to work with. I enjoy listening to her weighing pros and cons on where we should stay, visit, eat, play, etc. sourcing from her own as well as her clients' experiences. She does research without any hesitation and is patient with changes we make throughout the process (and believe me, there are many changes). I was overall very impressed with the 2 hotels we stayed at and the quality of the tours Tina signed us up for. Having Tina as a point of contact adds a level of ease and comfort when dealing with uncomfortable situations with vendors. I definitely would recommend working with Tina Montana!

Greatest Travel Agent

By: Luxury Travel

Reviewed on: 15 Jul 2019

We have been a client of Valerie Wilson for over thirty years. We have travelled everywhere in the world with her firm's recommendations and support. They have flawless taste to suit our travel need and superb executional skills. They are best in class.


By: Robbie

Reviewed on: 18 Jul 2019

They are perfect—yes I repeat perfect

Coordinating Italy and Berlin family flights

By: Laura D

Reviewed on: 29 Jul 2019

It was easy and a pleasure. We had to coordinate 3 different flight Itineraries and she did a perfect job.

Great trip to Bar Harbor!


Reviewed on: 09 Aug 2019

My travel advisor helped me book an amazing last minute mother-daughter trip to Bar Harbor. ME. Hotel was perfect; package had a lot of extra perks.

Amazing Italy

By: Punk

Reviewed on: 09 Aug 2019

We have used Valerie Wilson before for our family trip to Greece which was amazing so once again we used her services for our weeks Italy and she did not disappoint. The planning was amazing the planes, trains, transfers and guides were timed to perfection. We started in Venice and ended on the Almalfi coast. We were whisked away to the most amazing hotels which surpassed our expectations. Truly remarkable 5 STAR LUXURY experience.

Baltic cruise trip

By: Carol

Reviewed on: 11 Aug 2019

Fabulous! Superb suggestions and an enormous resource for any questions we had.


By: dandm

Reviewed on: 17 Aug 2019

Lois Sarlo is outstanding.
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Excellent advice

By: Traveler

Reviewed on: 19 Aug 2019

Everything was handled extremely professionally from start to finish. We can't wait to book another trip!

Great time

By: J

Reviewed on: 24 Aug 2019

Yes Diane is great to work with.

College Buddy trip to vegas

By: College Buddy Trip to Vegas

Reviewed on: 01 Sep 2019

Fantastic - Tina always takes care of every detail and makes sure that a good time is guaranteed!

Personal Review

By: Yvonne Dadoo ader

Reviewed on: 29 Aug 2019

Always excellent for 30 years !

Another perfect adventure

By: Ellen

Reviewed on: 15 Sep 2019

As always, Diane Crisman planned another venture for me that went without a flaw. This was the 5th cruise in the past 12 months that Diane has been responsible for planning. Her attention to detail and ideas for special activities make each trip unique and enjoyable. Thank you, Diane.

Italy Trip

By: Rick

Reviewed on: 03 Oct 2019

Working with Sue Shiffman was a delight

Last minute trip

By: Always wanted to go to Maine

Reviewed on: 10 Oct 2019

Our agent, Diane Race, was extremely responsive, knowledgeable and efficient in offering some ideas for our trip to Maine and quickly made our reservations, once we had decided.

Trip to France

By: Bastideman

Reviewed on: 20 Oct 2019

It is always a pleasure to work with VWT. The personnel are very responsive, thoughtful and always have an eye to save you money.

California trip

By: Happy traveler

Reviewed on: 04 Nov 2019

Outstanding service, recommendations and attention to detail We were very happy with the trip planned by Valerie Wilson Travel.


By: Jane

Reviewed on: 12 Nov 2019

My years of experience working with Diane have always been professional and on the mark. Diane makes the travel experience easy and thought out. Great to work with!!!!


By: Chicky

Reviewed on: 22 Nov 2019

Always a pleasure working with Diane. Very thorough, always got back to me, and was very helpful no matter how silly the question. I’ve used her in the past and will use her again in the future. 👍

Japan travel 2019

By: Susans

Reviewed on: 23 Nov 2019

It was really a wonderful experience both in the planning and later in the execution
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Xmas river cruise

By: Jps

Reviewed on: 20 Dec 2019

Always a great experience. Always helpful and knowledgeable!

Great cruise

By: Bonnie

Reviewed on: 20 Dec 2019

Working with Diane at Valerie Wilson is always a great experience. Diane is prompt, thorough, always reachable, and friendly. I always receive quick, accurate responses to my questions.

Diane Race is excellent

By: Diana

Reviewed on: 15 Jan 2020

i have used Diane at VW on several occasions and she has always done an excellent job. She uses our wishlist to come up with creative ideas and suggestions.


By: Marie

Reviewed on: 13 Jan 2020

Working with the agency was super easy and efficient. Agent extremely responsive to our requests and timely in getting back to us .

Paris London 2020

By: Andy

Reviewed on: 11 Jan 2020

Pleasure to work with.

Jumby Bay


Reviewed on: 25 Jan 2020

As always, our travel advisor—Trish Maczuga—was exceptional. Very responsive. We rely on her expertise. Also, as a result of the VWT relationship we were upgraded to a Pool Beach Suite.


By: Felipe

Reviewed on: 02 Feb 2020

Very nice, easy, professional, efficient, confident

Fabulous Service

By: travel

Reviewed on: 27 Jan 2020

As always Diane from Valerie Wilson is our go to Travel Agent. We have now booked 3 vacations with her and they do not disappoint. I have referred her to many people and even my best friends are now using her exclusively as well. Its nice to have peace of mind if someone goes wrong. Its great to have someone that already knows the answers and if she doesn't will get right back to you. This defiantly cuts down on the leg work for me. Which is always a plus

Diane is the best!!!

By: Amy & Heather

Reviewed on: 26 Jan 2020

As always, Diane is the best travel agent!! She always answers emails promptly, offers expert advice, and is quite knowledgeable.

Another great experience

By: Elle

Reviewed on: 07 Feb 2020

Once again our travel consultant, Diane Crisman, provided great ideas for the trip, executed a plan that was interesting, exciting, had the variety that we asked for and specific details about our trip. She followed up with these details until the day of departure. Our experience with Giltedge in South Africa and our cruise with Azamara were both enjoyable. We can't wait to do it again.


By: John

Reviewed on: 17 Feb 2020

Excellent as always

Trip to Atlantis

By: Gman

Reviewed on: 17 Feb 2020

Outstanding - Diane could not have been more helpful with planning the trip and also responding to my requests to change things around if possible. She was also very helpful with answering generic questions I had about traveling to a new destination I had never visited.


By: Ingrid

Reviewed on: 21 Feb 2020

It is always a pleasure to work with Diane. She excels at her job and has always planned all our vacations expertly. Even if we need to change our plans, she is more than capable!

Guided our family to Paradise


Reviewed on: 24 Feb 2020

Working with Valerie Wilson Travel and Susan Shifman was a pleasure. I didn't know what I was looking for but wanted to create a memory with my grown children and their families. I knew we wanted somewhere warm and wanted it to be all inclusive. We trusted her completely and scheduled our recent stay at Jumby Bay. Susan was available to answer my numerous questions and was extremely knowledgable about the resort. Planning a trip for 12 people can be overwhelming and discouraging. I am so glad that I reached out and trusted Valerie Wilson Travel. We had an amazing stay and are looking forward to returning next year.


By: Hawaii

Reviewed on: 29 Feb 2020

Tina is amazing and once again planned the perfect vacation for me and my wife. Every piece of our trip was perfect as she took care of every detail - making all best decisions. The flights, hotel, excisions...we had an adventure of a lifetime and she used her skill and knowledge of our preference to design a vacation that exceeded all of our expectation. The adventure of a lifetime:).

easy planning

By: rich k

Reviewed on: 09 Mar 2020

We contacted our travel agent, Diane Crisman-Race about booking a trip to cancun for our son's destination honeymoon. All of our arrangements were handled promptly and efficiently. Everything from booking the hotel, air and land transportation was great. We know when we book with Diane, and her co-worker Trish , that everything will go as planned. Its a "no- brainer" to book with them. We cant wait to plan and book our next trip with them.


By: Duck

Reviewed on: 04 Mar 2020

Great , Awesome . Diane is the Best

Glenna is top notch

By: Marie

Reviewed on: 04 Mar 2020

I have been working with Glenna for more than 5 years. She handles travel for my manager with the utmost professionalism and patience. Most often, our requests are last minute and she always does everything possible to make the most wonderful five star experiences happen for my manager and his family. She handles stressful situations with grace, and manages to make the impossible happen. Glenna is a true partner. Don't know what I would do without her.

Exceptional travel advisor

By: Demanding traveler

Reviewed on: 03 Oct 2020

My advisor was Diane Crisman, and she is exceptional in every respect - an absolute model of why you need to use a travel agent, rather than do things yourself. In addition to upgrades, discounts and extra services, her clout has gotten me into places that would otherwise have been unavailable. She is always prompt in responding, meticulous about following through on every request and a pleasure to work with.

Working with Valerie Ann Wilson, you will have access to:

  • - Special perks and extra amenities
  • - An experienced travel guide whom you can rely on before, during, and after the trip
  • - Exclusive luxury resorts and properties
  • - Once in a lifetime experiences

Explore with the Best

Virtuoso Advisors are constantly pushing the boundaries in unique travel experiences.
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